Jan
20

Open banking platform Tink raises €90M at a post-money valuation of €415M

Tink, the European open banking platform, is disclosing €90 million in new funding, just 11 months after the Sweden-headquartered company announced a €56 million round of funding.

Co-leading this new round is Dawn Capital, HMI Capital and Insight Partners. The round also includes the incumbent postal operator and Italy’s largest financial services network Poste Italiane as a new investor, along with existing investors Heartcore Capital, ABN AMRO Ventures and BNP Paribas’ venture arm, Opera Tech Ventures.

The injection of capital will enable Tink to accelerate its European expansion plans and further develop its product accordingly.

“During 2020, we are committed to building out our platform with more bank connections and, on top of that, expand our product offering,” Tink co-founder and CEO Daniel Kjellén tells me. “Our aim is to become the preferred pan-European provider of digital banking services and increase our local presence across the region”.

Originally launched in Sweden in 2013 as a consumer-facing finance app with bank account aggregation at its heart, Tink has long since repositioned its offering to become a fully-fledged open banking platform, requisite with developer APIs, to enable banks and other financial service providers to ride the open banking/PSD2 train.

Through its various APIs, Tink provides four pillars of technology: “Account Aggregation,” “Payment Initiation,” “Personal Finance Management” and “Data Enrichment.” These can be used by third parties to roll their own standalone apps or integrated into existing banking applications.

“We have grown significantly, both in terms of our platform’s connectivity and as an organisation,” says Kjellén, when asked what has changed in the last 11 months. “We have during the year launched our platform in Belgium, Austria, the U.K., Germany, Spain, the Netherlands, Portugal and Italy. In total, our open banking platform is right now live in twelve European markets and connects to more than 2,500 banks that reach more than 250 million bank customers across Europe”.

The company’s headcount has also grown a lot, too. In the beginning of 2019 it sat at around 120, but is now at 300 employees. Most but not all are based in its headquarters in Stockholm, alongside local offices including recently opened sites in Paris, Helsinki, Oslo, Madrid, Warsaw, Milan and Copenhagen.

Perhaps better positioned than most, I asked Kjellén what types of use cases are really resonating with open banking, given that many industry commentators don’t think it has quite yet lived up to the hype.

“Many of our customers are seeing the advantage of being able to build smart multi-banking products with the data that they are now able to fetch and use to add value for their end users,” he says. “The use cases that really show the potential of open banking that we see our customers thriving with are those that leverage the full value of the financial data to deliver truly personalised experiences at scale, or remove friction in the user journey to a minimum, such as proactive price comparison, enhanced credit scoring and onboarding. Use cases such as these show that the consumer’s data can really work for them and bring improvements to their everyday interactions”.

One example Kjellén gives me is Klarna, the checkout credit provider, which he says is using open banking to provide a “wonderful” in-app experience. “I love that I as a consumer can now choose to change my mind and slice up the payments for a purchase I have already paid in full with my bank card,” he explains. “This shows how the potential of open banking goes way beyond just accessing a transaction history and allows the most innovative players, such as Klarna, to create a new standard in consumer experience”.

Kjellén says another standout use-case is using PSD2 APIs to verify identity to complete any type of customer registration completely automatically. “[That is] something that I find very innovative. It automates the previously time-consuming administration on the business side and delivers a completely seamless digital service on the end user side,” he says.

Meanwhile, Tink says its customer numbers have “quadrupled” in the past year, and includes PayPal, Klarna, NatWest, ABN AMRO, BNP Paribas Fortis, Nordea and SEB. “More than 4,000 developers are currently using Tink to build and power new innovative financial services and products,” adds Kjellén.

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Jan
20

Catching Up On Readings: IT Spending 2020 - Sramana Mitra

This report from Gartner forecasts the worldwide IT spending to grow 3.4% to $3.9 trillion in 2020 driven by the adoption of SaaS. For this week’s posts, click on the paragraph links. Tech...

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Original author: jyotsna popuri

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Oct
14

Treyarch unveils the story for Call of Duty: Vanguard — Zombies

Facebook spying on teens, Twitter accounts hijacked by terrorists, and sexual abuse imagery found on Bing and Giphy were amongst the ugly truths revealed by TechCrunch’s investigating reporting in 2019. The tech industry needs more watchdogs than ever as its size enlargens the impact of safety failures and the abuse of power. Whether through malice, naivety, or greed, there was plenty of wrongdoing to sniff out.

Led by our security expert Zack Whittaker, TechCrunch undertook more long-form investigations this year to tackle these growing issues. Our coverage of fundraises, product launches, and glamorous exits only tell half the story. As perhaps the biggest and longest running news outlet dedicated to startups (and the giants they become), we’re responsible for keeping these companies honest and pushing for a more ethical and transparent approach to technology.

If you have a tip potentially worthy of an investigation, contact TechCrunch at This email address is being protected from spambots. You need JavaScript enabled to view it. or by using our anonymous tip line’s form.

Image: Bryce Durbin/TechCrunch

Here are our top 10 investigations from 2019, and their impact:

Facebook pays teens to spy on their data

Josh Constine’s landmark investigation discovered that Facebook was paying teens and adults $20 in gift cards per month to install a VPN that sent Facebook all their sensitive mobile data for market research purposes. The laundry list of problems with Facebook Research included not informing 187,000 users the data would go to Facebook until they signed up for “Project Atlas”, not receiving proper parental consent for over 4300 minors, and threatening legal action if a user spoke publicly about the program. The program also abused Apple’s enterprise certificate program designed only for distribution of employee-only apps within companies to avoid the App Store review process.

The fallout was enormous. Lawmakers wrote angry letters to Facebook. TechCrunch soon discovered a similar market research program from Google called Screenwise Meter that the company promptly shut down. Apple punished both Google and Facebook by shutting down all their employee-only apps for a day, causing office disruptions since Facebookers couldn’t access their shuttle schedule or lunch menu. Facebook tried to claim the program was above board, but finally succumbed to the backlash and shut down Facebook Research and all paid data collection programs for users under 18. Most importantly, the investigation led Facebook to shut down its Onavo app, which offered a VPN but in reality sucked in tons of mobile usage data to figure out which competitors to copy. Onavo helped Facebook realize it should acquire messaging rival WhatsApp for $19 billion, and it’s now at the center of anti-trust investigations into the company. TechCrunch’s reporting weakened Facebook’s exploitative market surveillance, pitted tech’s giants against each other, and raised the bar for transparency and ethics in data collection.

Protecting The WannaCry Kill Switch

Zack Whittaker’s profile of the heroes who helped save the internet from the fast-spreading WannaCry ransomware reveals the precarious nature of cybersecurity. The gripping tale documenting Marcus Hutchins’ benevolent work establishing the WannaCry kill switch may have contributed to a judge’s decision to sentence him to just one year of supervised release instead of 10 years in prison for an unrelated charge of creating malware as a teenager.

The dangers of Elon Musk’s tunnel

TechCrunch contributor Mark Harris’ investigation discovered inadequate emergency exits and more problems with Elon Musk’s plan for his Boring Company to build a Washington D.C.-to-Baltimore tunnel. Consulting fire safety and tunnel engineering experts, Harris build a strong case for why state and local governments should be suspicious of technology disrupters cutting corners in public infrastructure.

Bing image search is full of child abuse

Josh Constine’s investigation exposed how Bing’s image search results both showed child sexual abuse imagery, but also suggested search terms to innocent users that would surface this illegal material. A tip led Constine to commission a report by anti-abuse startup AntiToxin (now L1ght), forcing Microsoft to commit to UK regulators that it would make significant changes to stop this from happening. However, a follow-up investigation by the New York Times citing TechCrunch’s report revealed Bing had made little progress.

Expelled despite exculpatory data

Zack Whittaker’s investigation surfaced contradictory evidence in a case of alleged grade tampering by Tufts student Tiffany Filler who was questionably expelled. The article casts significant doubt on the accusations, and that could help the student get a fair shot at future academic or professional endeavors.

Burned by an educational laptop

Natasha Lomas’ chronicle of troubles at educational computer hardware startup pi-top, including a device malfunction that injured a U.S. student. An internal email revealed the student had suffered a “a very nasty finger burn” from a pi-top 3 laptop designed to be disassembled. Reliability issues swelled and layoffs ensued. The report highlights how startups operating in the physical world, especially around sensitive populations like students, must make safety a top priority.

Giphy fails to block child abuse imagery

Sarah Perez and Zack Whittaker teamed up with child protection startup L1ght to expose Giphy’s negligence in blocking sexual abuse imagery. The report revealed how criminals used the site to share illegal imagery, which was then accidentally indexed by search engines. TechCrunch’s investigation demonstrated that it’s not just public tech giants who need to be more vigilant about their content.

Airbnb’s weakness on anti-discrimination

Megan Rose Dickey explored a botched case of discrimination policy enforcement by Airbnb when a blind and deaf traveler’s reservation was cancelled because they have a guide dog. Airbnb tried to just “educate” the host who was accused of discrimination instead of levying any real punishment until Dickey’s reporting pushed it to suspend them for a month. The investigation reveals the lengths Airbnb goes to in order to protect its money-generating hosts, and how policy problems could mar its IPO.

Expired emails let terrorists tweet propaganda

Zack Whittaker discovered that Islamic State propaganda was being spread through hijacked Twitter accounts. His investigation revealed that if the email address associated with a Twitter account expired, attackers could re-register it to gain access and then receive password resets sent from Twitter. The article revealed the savvy but not necessarily sophisticated ways terrorist groups are exploiting big tech’s security shortcomings, and identified a dangerous loophole for all sites to close.

Porn & gambling apps slip past Apple

Josh Constine found dozens of pornography and real-money gambling apps had broken Apple’s rules but avoided App Store review by abusing its enterprise certificate program — many based in China. The report revealed the weak and easily defrauded requirements to receive an enterprise certificate. Seven months later, Apple revealed a spike in porn and gambling app takedown requests from China. The investigation could push Apple to tighten its enterprise certificate policies, and proved the company has plenty of its own problems to handle despite CEO Tim Cook’s frequent jabs at the policies of other tech giants.

Bonus: HQ Trivia employees fired for trying to remove CEO

This Game Of Thrones-worthy tale was too intriguing to leave out, even if the impact was more of a warning to all startup executives. Josh Constine’s look inside gaming startup HQ Trivia revealed a saga of employee revolt in response to its CEO’s ineptitude and inaction as the company nose-dived. Employees who organized a petition to the board to remove the CEO were fired, leading to further talent departures and stagnation. The investigation served to remind startup executives that they are responsible to their employees, who can exert power through collective action or their exodus.

If you have a tip for Josh Constine, you can reach him via encrypted Signal or text at (585)750-5674, joshc at TechCrunch dot com, or through Twitter DMs

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Jan
19

Thought Leaders in Cyber Security: Portshift CEO Ran Ilany (Part 3) - Sramana Mitra

Sramana Mitra: Going back to the ecosystem, where do you sit in the ecosystem? Ran Ilany: We start with the vendors for container and security solutions that focus on scanning. We assume that what...

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Original author: Sramana Mitra

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Apr
16

Uber has dangled $100 million at Dara Khosrowshahi if he can convince investors, or a buyer, that the company is worth $120 billion

SpaceX plans to launch a Falcon 9 rocket on Sunday morning — and cause the rocket to fail 84 seconds into flight and explode shortly thereafter.The goal of the mission is to show that a new spaceship called Crew Dragon can safely escape from a rocket that's not working correctly.The in-flight abort test is a penultimate step toward SpaceX launching its first human passengers into space: NASA astronauts Bob Behnken and Doug Hurley.If the flight is successful, SpaceX should launch Behnken and Hurley this year.Click here to read more BI Prime stories.

SpaceX is about to do the unthinkable.

On Sunday morning, the company plans to launch a doomed Falcon 9 rocket from Cape Canaveral, Florida, with a brand-new spaceship for NASA, called Crew Dragon, perched on top.

The 230-foot-tall vehicle is expected to heave itself off the ground between 9 a.m. and 2 p.m. ET, but then suddenly shut down its engines about 84 seconds into flight. At that point, the Falcon 9 will be traveling nearly twice the speed of sound some 13 miles above Earth's surface. 

What comes next for the rocket will be catastrophic. Within seconds of cutting its engines, aerodynamic forces will throttle the uncontrolled, tube-shaped body and rip it to pieces. Inside, huge tanks full of liquid oxygen and RP-1 kerosene propellant will rip open — so a large explosion and fireball is almost a given.

But if all goes according to plan, the Crew Dragon will escape to safety moments after the failure begins. 

Such a scenario is one of an astronaut's worst nightmares, but NASA is excited to get on with the flight. That's because the spectacle is part of a highly orchestrated, human-free, and strenuous test of the Crew Dragon's launch escape or abort system. 

If the empty spaceship flies away to safety and splashes down in the Atlantic Ocean, as planned, SpaceX will be a penultimate step closer to launching astronauts — its first-ever human passengers — who are part of NASA's Commercial Crew Program.

"We are purposely failing a launch vehicle to make sure that our abort system on the spacecraft that we'll be flying for our crews works," Kathy Lueders, the manager of the agency's program, said during a televised press briefing on Friday. "This is a very important test."

'Way past ready for this to happen'

Nine astronauts will fly the first four crewed missions inside SpaceX and Boeing's new spaceships for NASA, called Crew Dragon and CST-100 Starliner, respectively. NASA via AP

More than the safety of SpaceX's launch system for astronauts is riding on the in-flight abort test. In fact, NASA's ability to launch astronauts from American soil at all partly depends on it.

In July 2011, NASA retired its space shuttle fleet without a new American ship to get astronauts to and from orbit from the International Space Station — a $150 billion, football field-size laboratory that orbits Earth. Since that time, the agency has had no practical choice but to buy tickets aboard Russia's Soyuz spacecraft for astronauts, to the tune of about $80 million per seat today.

The first crewed flights of NASA's commercial program were supposed to start taking off around 2015. But neither SpaceX nor Boeing, which is also part of the agency's program, have not yet completed rigorous mandatory testing required to launch astronauts.

"Most of us are just way past ready for this to happen. It has taken a lot longer than anybody thought," Wayne Hale, an aerospace engineering consultant and retired NASA space shuttle program manager, told Business Insider. "This year we really need to do it. It really needs to be done."

Saturday's test is the next-to-last step toward that goal, which is why it's so crucial that everything go right.

"The number-one most important thing is we launch them safely," Benji Reed, SpaceX's director of crew mission management, said during NASA's briefing at Kennedy Space Center on Friday.

Hale said that "everybody hopes at this stage that success is the outcome." But he added that in-flight abort tests are not only rare — only a handful of them have been done since the Apollo moon program in the 1960s — but also "a very difficult situation" where "many things can go wrong."

SpaceX has had trouble with its parachutes, for example, though Hale noted that tweaking and testing has apparently resolved those difficulties. Meanwhile, Boeing also saw a parachute deployment hiccup with its CST-100 Starliner spacecraft due to an incorrect rigging. A clock error on the Starliner also caused Boeing's first uncrewed launch of the vehicle toward the space station to veer wildly off-course.

A rocket mission designed to fail — then to fall

SpaceX performs a parachute test for its Crew Dragon spaceship, which is designed to ferry NASA astronauts to and from space. NASA

Benji said the Crew Dragon is pre-programmed to detach itself from the Falcon 9 rocket "at the right point in time" if anything goes wrong.

"We're looking for anything that's off-nominal," he told Business Insider.

In the case of Sunday's test, the rocket will shut down while the vehicle is moving through extreme, though not maximum, forces in the atmosphere — what Lueders described as "a stressing test" for the entire system, and one that SpaceX ultimately chose over less trying and expensive ones.

"Getting this test behind us is a huge milestone," she said. (The launch was originally scheduled for Saturday, but NASA and SpaceX delayed it due to worsening weather conditions.)

Shortly after detaching from the rocket on Saturday, Reed said Crew Dragon should fire its SuperDraco escape engines for about 10 seconds. That should be enough to put many miles between the doomed rocket and the spaceship.

"We expect there to be some sort of ignition, and probably a fireball of some kind. Whether I would call it an explosion that you would see from the ground? I don't know," Reed said of the rocket. "We'll have to see what actually happens."

As the rocket breaks up, Crew Dragon will coast to an altitude of about 25 miles, shed its aerodynamic "trunk" (which serves as dead weight), and begin to fall toward Earth, according to a SpaceX animation on YouTube (below). The plummeting capsule will then use clusters of small rocket engines, called reaction-control thrusters, to right itself at high speed. The goal is to keep the gumdrop-shaped base facing down — and its parachute pods pointed up.

About 4 minutes and 30 seconds after launch, two small drogue shoots will pop out of the capsule's top to stabilize its fall. Four enormous main parachutes will deploy about a minute later and dramatically slow down the vehicle. A little while later — about nine minutes total into the mission — the Crew Dragon is supposed to splash down about 20 miles offshore in the Atlantic Ocean, where SpaceX recovery crews on boats should be ready and waiting to recover it.

SpaceX and NASA will then review all of the data they collect from the safety test and see if it matches their predictive computer models. That process could take months, and smaller tests may be required afterward.

Assuming the abort test is a success, SpaceX will be poised to fly its first-ever humans — NASA astronauts Bob Behnken and Doug Hurley — on a demonstration mission called Demo-2. (In March 2019, the company launched an uncrewed Crew Dragon to the space station and back on a mission called Demo-1.)

"The main objective of this test is to show that we can carry the astronauts safely away from the rocket in case anything's going wrong," Reed said.

This story has been updated with new information. It was originally published on January 17, 2019.

Original author: Dave Mosher

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Oct
14

Report: 80% of consumers prefer to speak with AI to avoid long hold times

SpaceX plans to complete a crucial safety test this weekend to show NASA its Crew Dragon capsule is ready to carry astronauts to space.You can watch the test live on Sunday, January 19 via the embedded video below. Coverage should start about 15 minutes before 9 a.m. ET, weather permitting, though SpaceX has until 2 p.m. ET to launch.The aerospace company, founded by Elon Musk, plans to shut off the rocket in mid-flight to simulate an emergency. The rocket is likely to explode afterward.If the test is successful, the Crew Dragon spacecraft (with no people inside) will fly away from danger, deploy its parachutes, and splash down in the Atlantic Ocean.Visit Business Insider's homepage for more stories.

SpaceX's Crew Dragon spaceship is launching again this weekend — likely the capsule's final uncrewed flight before it carries its first astronauts later this year. 

On Sunday morning, the aerospace company plans to conduct a crucial safety demonstration called an in-flight abort test. The goal: demonstrate to NASA that the spacecraft's escape mechanisms that can whisk astronauts away from a failing rocket or other emergency arises during their ascent. NASA requires this demonstration before it will allow SpaceX to fly its astronauts into space.

The mission is now slated to lift off at 9 a.m. ET on Sunday, January 19 from NASA's Kennedy Space Center in Florida. However, SpaceX has until 2 p.m. ET today to wait for the best conditions for launch.

The flight was originally scheduled for Saturday but delayed due to weather.

You can watch the action in real time via the YouTube video player below.

A major milestone for SpaceX and NASA

The goal of the Crew Dragon spaceship is to ferry astronauts to and from the International Space Station.

NASA hasn't been able to transport astronauts on its own spaceships since July 2011, when its space shuttle completed its final flight. Since then, the agency has relied exclusively on Russia to ferry its astronauts to and from orbit in Soyuz spacecraft. To develop new American-made spacecraft, NASA launched the Commercial Crew program: a competition between private companies for billions of dollars' worth of government contracts. Of about a dozen entrants, only SpaceX and Boeing passed NASA's muster.

On Saturday, the Crew Dragon will sit atop one of SpaceX's Falcon 9 rockets. After 84 seconds, engineers will intentionally cut the rocket's engines. By that point, it will be traveling so fast (nearly twice the speed of sound) that aerodynamic forces will rip the rocket to pieces. The fuel tanks should rupture, and an explosion will ensue. 

Before that catastrophe, though Crew Dragon is supposed to detach and escape by firing its own engines. If all goes well, the spaceship will get far enough away to stay safe, then deploy built-in parachutes and splash down about 20 miles away from Cape Canaveral in the Atlantic Ocean.

"We tried to design a way to save B1046, but not possible," Elon Musk wrote on Twitter, referring to the reusable first-stage rocket booster. He added that it would be "destroyed by dragon fire."

Tesla CEO Elon Musk. AP Photo/Jae C. Hong

SpaceX's recovery ship, called GO Searcher, will be stationed nearby to retrieve it.

Crew Dragon has been in development since 2012. In March 2019, SpaceX launched it into orbit for the first time, carrying a dummy and a plush toy. Crew Dragon autonomously docked with the space station then later returned safely to Earth.

However, the following month, a Crew Dragon capsule exploded during a ground test — a different NASA safety check on its escape system. The company said the problem was due to an improper valve design, which cause leakage and a catastrophic blast.

The company has worked with NASA to investigate the issue, correct it, and re-perform the test late last year, which was successful.

"We are doing everything we can to make it not happen again," Kathy Lueders, the manager of the agency's program, said during a televised press briefing on Friday.

A SpaceX Dragon capsule during a hover test-fire on November 23, 2015. SpaceX/Flickr (public domain)

If the test needs to be postponed again, there is additional launch window set aside on Monday.

If all goes smoothly on Saturday, SpaceX's first crewed launch is expected later this year, with NASA astronauts Bob Behnken and Doug Hurley at the helm.

NASA and SpaceX will provide joint live coverage — watch below

This story has been updated with new information. It was originally published on January 17.

Original author: Holly Secon and Dave Mosher

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Jan
19

Samsung is among the most inventive companies in the world after topping a US patent list

Samsung is among the most inventive companies in the world after topping a US patent list compiled by data journalism site Sqoop. The study ranked companies on three metrics: number of utility patent grants applied for; number of utility patent applications granted; and number of design patents published by the United States Patent and Trademark Office.Samsung topped all three, and IBM was ranked second.Speaking to Business Insider about the study, Sqoop's founder and CEO, Bill Hankes, said it is "staggering" how many patents Samsung and IBM are applying for and being granted.Visit Business Insider's homepage for more stories.

Samsung has topped a US patent list compiled by data journalism company Sqoop, one metric to indicate its intellectual property dominance.

Sqoop measured companies on three metrics: number of utility patents applied for; number of utility patent applications granted; and number of design patents received, as recorded by the United States Patent and Trademark Office.

Korean tech giant Samsung was top of all three lists, with US tech giant IBM ranked in second place for number of utility patent applications granted and number of utility patents applied for.

The study's methodology combined subsidiary firms under their parent firm, treating them as single entities.

In 2019, Samsung was granted 9,413 utility patents; made 8,668 utility patent applications; and received 605 design patents, while IBM was granted 9,190 utility patents and made 8,292 utility patent applications.

Speaking to Business Insider about the study's findings, Sqoop's founder and CEO, Bill Hankes, said: "I think it's very interesting when you look at IBM and Samsung in particular, [to see] how many more patents they have in their portfolios on an annual basis than, say, LG, Canon, Microsoft and the rest.

"When you look at it on a weekly basis, it's staggering how many patents [Samsung and IBM] applying for and that they're granted," Hankes continued. "It speaks to the value that they place on their patent portfolios.

"If you take a look at the increase in patent applications, in particular, as well as [the number of] design patents [they received], it suggests these companies – not just Samsung and IBM, but other technology and automotive companies – are investing even greater amounts of resources in shoring up their portfolios."

Meanwhile, none of the so-called big four companies – Apple, Google, Facebook and Amazon – ranked especially highly.

On the list for number of design patents received, only Apple made the top ten, placing in fourth; while on the list for number of utility patents granted, only Google/Alphabet made the top ten, placing in ninth. None of the big four made the top ten for number of utility patent applications made.

Asked about the relatively low rankings of Apple, Google, Facebook, and Amazon, Hankes said people should remember IBM's and Samsung's status as older tech giants. Samsung was founded before the outbreak of World War Two, while IBM is over a century old. Accordingly, he said, the big four would ramp up their inventiveness over time.

Hankes said: "When you think of IBM, it doesn't have the sex appeal that companies like Facebook, Google, Twitter and Amazon have, and yet, its value by the patent portfolio would suggest its got very high value. [Samsung and IBM] are also hardware companies, and they're much older companies.

"Facebook, in particular, has moved up steadily over the past few years; Amazon has as well. I think you'll see more investment in patents from these companies moving forward."

Original author: Charlie Wood

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Jan
18

Taiwan’s entrepreneurs move forward after tense presidential election

Last Saturday, Taiwanese voters re-elected President Tsai Ing-wen to her second term after an election that split the country among generational and ideological lines. A crucial issue were the differences in how Tsai, a member of the Democratic Progressive Party (DPP), and her main opponent, Han Kuo-yu of the Kuomintang (KMT), approach Taiwan’s fraught relationship with China.

Despite the highly polarizing run-up to the election, however, both the DPP and KMT have taken measures to foster entrepreneurship in Taiwan. Now that Tsai has won, many investors don’t expect a dramatic impact, but instead are keeping an eye on how policies put in motion by both parties will play out. They are also looking for political allies who understand the startup ecosystem in Taiwan, which is often overshadowed by large hardware OEMs and semiconductor companies.

Policy

Joseph Huang, an investment partner at Infinity Ventures, has worked with both the DPP and KMT as limited partners, and says “from our side, they are always asking for how to create more awareness of Taiwan startups, how do we help them with institutions, how do we help them more?”

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Oct
14

Elastic acquires continuous profiling company Optimyze to improve cloud efficiency

Not many people are fans of airline food, but as it turns out, you don't taste food in the air the same way you do on the ground. Several factors on the plane — including the background noise, pressurized cabin, and dry air — all suppress your ability to taste sweet and salty food by at least 30%.Airline caterers often modify their recipes to accommodate for the loss in taste. Visit Business Insider's homepage for more stories.

Following is a transcript of the video. 

Ever look at the beverage cart on a plane and see it piled high with tomato juice? It's not a common juice, like orange or apple. So why are so many people drinking it in flight? Put simply? Your taste changes while you're in the air. And there's a biological reason for that.

If you grab a bite before your flight, you probably have an idea of what it will taste like. But once you're in the air, your sense of taste isn't the same as it is on the ground. A lot of factors on the plane are all coming together to suppress your sense of smell, which makes up a large portion of our sense of taste.

Think back to the last time you had a cold. Remember how you couldn't taste anything because your nose was clogged up? When you have a weakened sense of smell, your perception of taste is reduced. So your in-flight nose is similar to your nose when you have a cold, but hopefully with less phlegm.

Let's start with the cabin, which is extremely dry. Drier-than-some-deserts dry. The dry cabin dries out your nasal passages, which means your taste buds become less perceptive. But that's not the only part of the cabin suppressing your sense of taste. The low cabin pressure actually decreases the levels of oxygen in your blood, which means your olfactory receptors, the part of your nervous system that responds to smells, become less sensitive, which actually weakens your sense of smell.

But it's not just the environment inside the cabin that's affecting your senses. The noise coming from the engine isn't helping either. A 2010 study tested people's sense of taste both inside and outside a simulated plane cabin. The researchers found sensitivity to sweet and salty food was reduced by 30% while in the cabin.

And that weakened sense of taste can cause a lot of problems for airline caterers, who have to modify every recipe to account for it. To top it off, not every flavor is affected equally. Some ingredients, like curry and lemongrass, actually become more intense in the sky, while cinnamon, ginger, and garlic tend to maintain their taste. Some airlines will use naturally intense flavors, like certain fruit and vegetable oils and concentrates, which helps to lessen the amount of extra salt a recipe might need.

So, what does tomato juice have to do with all of this? Well, tomato juice tends to have a savory flavor referred to as umami. It's one of the five categories of taste, along with sweet, sour, salt, and bitter. A 2015 study found that, with umami, the taste phenomenon is actually reversed. Umami is actually enhanced in the air.

So the next time you're on a flight, give the tomato juice a try. And don't get too upset if your meal doesn't taste as good as you hoped. The chefs are just trying to accommodate for something you didn't know was happening right underneath your nose.

Original author: Jade Tungul

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Jan
18

Startups Weekly: Plaid’s $5.3B acquisition is a textbook Silicon Valley win

Hi everyone, my name is Eric Eldon and I’m the new writer of the Startups Weekly newsletter. 

I’ll be picking my favorite explicitly startup-focused articles of the week for you from Extra Crunch (where I’m the editor now), as well as TechCrunch (where I was the co-editor years ago… long story). 

Some people tell us that TechCrunch doesn’t cover startups like it used to. I don’t know if that is true, but it is definitely hard to keep track of our startup coverage mixed in with the rest of our news.

This newsletter will highlight the best startup coverage on TechCrunch and Extra Crunch to help fix that.

I probably hate reading bad startup advice and analysis even more than you do, and not only because I’ve had to read a lot of it over the years as an editor. I’ve also started a few companies myself, and I’ve had the chance to experience exits, failures and venture backing.

I’ll be highlighting articles that I think address something significant about building a company, and I’ll tell you why each one is worth a read. 

There will also be some experiments. Thanks for reading! And if you want it in your inbox, you can subscribe here

Everybody loves Plaid

Plaid’s product is beyond boring to most people, but it is already a name brand to its enterprise users and across the greater startup world, as its stats and funding rounds have grown. The $5.3 billion outcome announced this week cements its status as a top SaaS/fintech startup story of this era, in addition to being a popular platform for developers who need to sync user payment data.

Alex Wilhelm was all over the news. He dug into Visa’s presentation explaining the purchase on Extra Crunch — it paid more than twice Plaid’s last valuation — and found the classic tale of a large, slow-moving incumbent strategically buying a hot younger company in order to grow into newer markets. Then he got comments for Extra Crunch from a range of analysts… who basically said the same thing. 

You can now tune into the latest TechCrunch Equity episode to hear him talk about it with our resident former VC Danny Crichton.

Atrium gets out of the human law firm business

Closely watched Atrium is shutting down the law firm to focus on the tech company. Founder Justin Kan tells Josh Constine on TechCrunch that this is part of the evolution toward providing a better tech service.

The law firm had been designed to provide the human touch in a way that machines couldn’t, but Kan says that lawyers do that great as third parties.

Many SaaS startups are trying to take on the back office processes of the 20th century. Atrium’s change will be another reason for them to go all-in on software, with humans not included.

PR expert says maybe don’t do PR right now

One of the most loved and feared people in tech communications today, Brooke Hammerling has been in the middle of key stories of the decade with founders young and old. And sometimes on the opposite side of me.

 She knows her stuff. Here’s one of my favorite gems from the full interview with Jordan Crook over on Extra Crunch:

If you’re an early-stage company, and you’re an unknown founder, and you’re coming out with your own take on something, you don’t want to spend your money on PR too early.

You want to spend that money on product development and engagement and engineering and so forth.

Big funds do the small funding rounds now

That’s the word on the street from our resident former VC, who was recently out in San Francisco visiting his many friends and professional acquaintances. Danny put his notes together for TechCrunch back in the comfort of his New York apartment, and found that everyone is raising huge rounds [emphasis his] — and it’s all about being there for the future. Plaid’s cap table is a good example.

One of my favorite quotes:

As one VC explained to me last week (paraphrasing), “What’s weird today is that you have firms like Sequoia who show up for seed rounds, but they don’t really care about … anything. Valuation, terms, etc. It’s all a play for those later-stage rounds.” I think that’s a bit of an exaggeration to be clear, but ultimately, those one million-dollar checks are essentially a rounding error for the largest funds. The real return is in the mega rounds down the road. 

He also noticed for TechCrunch that VCs today seem to be especially tired. You can tell him what you think about these observations at This email address is being protected from spambots. You need JavaScript enabled to view it..

(Photo by David Becker/Getty Images)

Home robots are making moves at CES

I have never been to CES and don’t plan to go, but Brian Heater always goes and this year he came back thinking that the home robot sector is getting serious.

His takeaway for Extra Crunch: 

There’s a cynical (and probably at least partially correct) view that these sorts of deals are publicity stunts — big companies using CES to demonstrate how forward-thinking they are about new technologies. But there’s something to be said for the show’s position at the forefront of such technologies. The products are real, even if wider use is hypothetical. And in an era when Amazon has deployed more than 100,000 robots across its U.S. fulfillment centers to enable next and same-day delivery, we’re well into the realm of real-world use.

Brian is also hosting a one-day TechCrunch conference focused on robotics startups at UC Berkeley in early March, for those who are focused on this space. The event last year was a huge hit and we’re looking forward to the next one. Follow the link to learn more. 

Will Silicon Valley win at weed?

Eaze has been one of the highest-profile cannabis distributors, but now it might be running out of cash, report Ingrid Owen and Josh Constine. There are many structural reasons why any cannabis business is very hard, legal or otherwise. 

But it’s interesting to take a look at who is succeeding in the consumer cannabis market and why.

One local example is Berner, a high school dropout in San Francisco who became a budtender and partnered with cannabis geneticists to create and promote the Girl Scout Cookies strain, and also became an international rap star (the main topic is his weed) and clothing designer.  

These days, he’s opening more and more Cookies retail cannabis outlets, including in Oakland and L.A., and cutting licensing and certification deals with a broad network of partners, (and claims to be turning down huge acquisition offers). Basically, his cannabis is also his modern multi-platform brand and the cool kids are into it. He does not appear to be running out of cash.

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Jan
18

Colors: Winter Forest, Monochrome - Sramana Mitra

I’m publishing this series on LinkedIn called Colors to explore a topic that I care deeply about: the Renaissance Mind. I am just as passionate about entrepreneurship, technology, and business, as I...

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Original author: Sramana Mitra

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Jan
18

LaunchDarkly CEO Edith Harbaugh explains why her company raised another $54M

This week, LaunchDarkly announced that it has raised another $54 million. Led by Bessemer Venture Partners and backed by the company’s existing investors, it brings the company’s total funding up to $130 million.

For the unfamiliar, LaunchDarkly builds a platform that allows companies to easily roll out new features to only certain customers, providing a dashboard for things like “canary launches” (pushing new stuff to a small group of users to make sure nothing breaks) or launching a feature only in select countries or territories. By productizing an increasingly popular development concept (“feature flagging”) and making it easier to toggle new stuff across different platforms and languages, the company is quickly finding customers in companies that would rather not spend time rolling their own solutions.

I spoke with CEO and co-founder Edith Harbaugh, who filled me in on where the idea for LaunchDarkly came from, how their product is being embraced by product managers and marketing teams and the company’s plans to expand with offices around the world. Here’s our chat, edited lightly for brevity and clarity.

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Jan
18

The top 9 shows on Netflix and other streaming services this week

Every week, Parrot Analytics provides Business Insider with a list of the nine most in-demand original TV shows on streaming services in the US.Netflix's "The Witcher" is back on top this week and the new addition is Disney Plus' "High School Musical: The Musical: The Series."Visit Business Insider's homepage for more stories.

Netflix's "The Witcher" and Disney Plus' "The Mandalorian" are engaged in a streaming battle. "The Witcher" topped "The Mandalorian" as the most in-demand streaming series in the US this week, trading places from last week.

Every week, Parrot Analytics provides Business Insider with a list of the nine most in-demand TV shows on streaming services in the US. The data is based on "demand expressions," Parrot Analytics' globally standardized TV-demand measurement unit. Audience demand reflects the desire, engagement, and viewership weighted by importance, so a stream or a download is a higher expression of demand than a "like" or a comment on social media, for instance.

The new addition to the list this week is Disney Plus' "High School Musical: The Musical: The Series."

Below are this week's nine most popular original shows on Netflix and other streaming services:

Original author: Travis Clark

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Oct
14

Dragon Age 4 is heading to PS5, Xbox Series X/S without cross-gen releases

Data science consultant Cathy O'Neil said discrimination in hiring starts with job advertising sites like LinkedIn, Monster.com, Facebook, and ZipRecruiter.In an interview with Business Insider, O'Neil said that by focusing on demographic data, algorithms used by job sites often prevent qualified people from ever seeing job openings.O'Neil said algorithms are biased by definition, so rather than making them "colorblind," companies need to continually assess whether they're disproportionately filtering out candidates from marginalized groups.

Data science consultant Cathy O'Neil helps companies audit their algorithms for a living. And when it comes to how algorithms and artificial intelligence can enable bias in the job hiring process, she said the biggest issue isn't even with the employers themselves.

A new Illinois law that aims to help job seekers understand how AI tools are used to evaluate them in video interviews recently resurfaced the debate over AI's role in recruiting. But O'Neil believes the law tries to tackle bias too late in the process.

"The problem actually lies before the application comes in. The problem lies in the pipeline to match job seekers with jobs," said O'Neil, founder and CEO of O'Neil Risk Consulting & Algorithmic Auditing.

That pipeline starts with sites like LinkedIn, Monster.com, Facebook, and ZipRecruiter, where algorithms can play a significant role in determining which candidates see which job postings, filtering out those deemed unqualified.

"[Algorithms] are intended to discriminate, they're trying to discriminate between someone who's going to be good at this job versus someone who's not going to be good at this job," O'Neil said, adding that "the question is whether it's legal or illegal discrimination."

O'Neil has written extensively about the role algorithms play in fueling inequality both in her book, Weapons of Math Destruction, and on her blog mathbabe.org. In an interview with Business Insider, she talked about how bias shows up in the hiring process and what employers — as well as platforms like LinkedIn — should do to weed it out.

AI hiring tools are far from perfect

Federal laws, such as the Civil Rights Act of 1964 and the Americans with Disabilities Act, prohibit employment discrimination on the basis of categories like race, religion, gender, national origin, disability status, genetic information, and other categories.

While algorithms may speed up the process of narrowing the pool of job candidates, they're often not great at finding the most qualified ones, and instead end up disproportionately filtering out people in those exact categories.

"I actually don't think that most hiring algorithms are that meaningful," O'Neil said, arguing that in many cases, they're no better than "random number generators" at identifying qualified candidates.

In 2018, Amazon shut down a tool it had built to automate its hiring using artificial intelligence because it was biased against women. Researchers have also shown how AI tools that analyze video interviews are often biased against people with disabilities.

But it's not just employers who have run into issues with biased AI hiring tools, it's also a problem for the companies that help them find candidates.

A study in 2019 found that ads placed on Facebook for jobs with taxi companies — even when targeted at a broad audience — were seen by an audience that was 75% Black. And an investigation by ProPublica and The New York Times found that Facebook allowed employers to exclude users explicitly by age.

Bad data in, bad data out

There are several reasons why algorithms can end up discriminating against certain groups. One is the problem of "bad data in, bad data out."

Programmers "train" an algorithm by showing it a massive set of historical data. In the case of a job site, they show it information about past candidates, telling it to look for patterns among people who ultimately got jobs, which it then uses to identify potential candidates with those same qualities. That can lead to problems, however, if the dataset is already skewed.

"If they're trained on historical data, which they all are, then they're going to be as racist and as sexist and as classist as human society is," O'Neil said.

That's exactly what happened in Amazon's case. Since men had predominantly applied (and gotten) jobs in the past, the tool determined that men were preferable and penalized women's résumés as a result.

Big data means biased noise

A second issue gets at why O'Neil believes biased job sites are particularly problematic: they factor in information that may have no bearing on a candidate's ability to do a job, rather than focusing only on relevant details.

Sites like Facebook, LinkedIn, ZipRecruiter, and Monster.com use a wide range of demographic information to train their algorithms. Those algorithms then help determine which job ads are shown to which candidates as well as which candidates appear in recruiters' search results.

Companies collect as much data as possible because they think it will give them "a larger picture of the person," O'Neil said, "but what it's really doing is picking up all kinds of distracting and biased information."

Even if that information isn't explicitly about a candidate's race or gender, it can still lead to racist or sexist results.

How companies — and job sites — can reduce bias

Some job sites have tried to combat this problem by not collecting or considering information that could introduce bias into their algorithm.

ZipRecruiter told Business Insider in a statement that its algorithms aren't allowed to take into account "explicit markers (e.g., age, race, gender, etc.) or implicit markers (e.g., surname, specific residential address, etc.) of status within any protected class." ZipRecruiter also prevents those models from differentiating between gender in titles or job postings.

LinkedIn, in a similar statement, said "we proactively detect potentially discriminatory language and review/block these jobs from being posted." It also requires advertisers placing job ads to "certify that they will not use the ad to discriminate on the basis of gender or other protected characteristics."

O'Neil said those steps don't necessarily address the issue, however.

"It's not going to be convincing for you to say 'well, we don't collect that information, so we're colorblind,'" she said. "There is no way to get rid of proxies — everything is a proxy for race because race affects everything in our country."

Instead of companies trying to make AI hiring tools "colorblind" by blocking explicitly or implicitly biased data points, O'Neil said they need to be more intentional about the information they do consider when filtering out job applicants.

"We should be defining what it means to be qualified and then ignoring other things," she said.

One example she cited is the use of "blind auditions" by major orchestras, where they reduced gender bias by having auditioners play from behind a curtain. In deciding that "being qualified" really meant "sounding good," they were able to structure the hiring process so it highlighted candidates' qualifications. Just as importantly, they made it blind to other factors, like appearance, surname, or hometown.

"This is something that none of these AI hiring algorithms do," O'Neil said.

But her ultimate concern isn't even how these tools are designed, though that's still important. O'Neil's main point is that companies be more transparent about how they do things and what the end result is. That means continually testing their algorithms to see which candidates end up seeing jobs, and then correcting for any undesired bias.

LinkedIn should be "forced to prove that what they're doing isn't exacerbating inequality,' O'Neil said.

LinkedIn has taken small steps in this direction, telling Business Insider "we ensure our Recruiter search delivers balanced gender representation, and we offer gender insights in reporting, so employers can understand dynamics in their Jobs and Sourcing funnels." The company also prohibits advertisers from targeting job ads by age.

Gender and age are just two of the many dimensions along which people face discrimination, however. And while LinkedIn and ZipRecruiter both said they don't tolerate discrimination on their platforms against any protected class, neither provided information about how they test the results of their algorithms to make sure that's actually the case.

Facebook and Monster.com did not immediately respond to questions about bias and the use of algorithms on their platforms.

Original author: Tyler Sonnemaker

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Jan
11

Roundtable Recap: January 10 – Spotlight on Entrepreneurship and Venture Capital in Vienna - Sramana Mitra

Microsoft CEO Satya Nadella says that people use their smartphones more for consumption than for creation, creating an imbalance.He says that he sees an opportunity for Microsoft's Teams workplace chat app to help balance things out, by providing something like a social network that helps people collaborate on actually getting things done."What is perhaps not there, is that...intimate circle," Nadella said. "How do I collaborate, communicate, form relationships with that? And so that's another dimension that we would want to think deeply about and continue to." While he doesn't think Teams will take on the huge thriving social networks already in place, like Facebook, Twitter and Instagram, there is room for a social media network to focus on building private social networks, similar to the way people used Skype. Click here for more BI Prime stories.

Microsoft CEO Satya Nadella says that when it comes to how we use our smartphones and other gadgets, things are way out of whack. In his view, these devices are more often used for consumption — watching videos, or scrolling through Facebook or Twitter — than for production, or getting things done.

For Nadella, that's a challenge, opportunity, and responsibility all at the same time.

"It's new habits that we will have to instigate in changing that balance. And I'm not, again, saying one thing is bad, one thing is good, but we feel that as a company, we need to think about that balance," Nadella said at a press event on Monday.

Microsoft's fast-growing workplace chat app, Teams, is big piece of Microsoft's play to address this. Nadella said he sees an opportunity for Teams to act as a bridge between the consumer-focused world of social media, and the idea to actually get things done.

Teams is a major priority for Microsoft: This weekend, Microsoft will debut a big new ad campaign that aims to sell the app on "the powers of teams." This marketing push comes just months after Microsoft shared that Teams crossed the milestone of  20 million daily active users — more than its chief Silicon Valley rival, Slack, which had 12 million at last count.

Nadella said while he doesn't think Teams will take on the huge thriving social networks already in place, like Facebook, Twitter, or Microsoft's own LinkedIn, there is room for some kind of app specifically designed to help people connect to each other to get work done.

"What is perhaps not there, is that...intimate circle," Nadella said. "How do I collaborate, communicate, form relationships with that? And so that's another dimension that we would want to think deeply about and continue to." 

Nadella drew a comparison between Teams and Skype, the Microsoft-owned video calling app, because they both focus on one-to-one conversations, or chats between smaller groups of people.

"Skype originally has always been the most intimate social network. People you Skyped with are people with whom you really had a real connection," Nadella said, echoing Microsoft's previous comments on the role of Skype in its lineup of products.

Microsoft has argued along similar lines before: When Microsoft Teams first launched in 2017, the company said that it was for the "inner loop" of people you work with every day, while Yammer — the Facebook-like news feed for the workplace that Microsoft acquired in 2012 — is for the "outer loop" of people you work with outside your own team. 

At the same time, Microsoft's competition isn't going to let the company take this market without a fight.

Slack CEO Stewart Butterfield has criticized Teams, saying its growth is not organic and that Microsoft uses "unsportsmanlike" tactics to compete in the workplace productivity space. Slack also highlights figures that suggest users are highly-engaged with its app, implying that customers actually enjoy using it.

On a final note, Microsoft clearly has social networks on the brain: At the same event where Nadella made his comments, Nat Friedman, the CEO of GitHub, described the Microsoft-owned code sharing site as "the most valuable social network that's ever been built," thanks to its popularity with programmers.

Nicholas Carlson contributed reporting to this story.

Got a tip? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or Signal at 925-364-4258. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

Original author: Paayal Zaveri

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Apr
16

1Mby1M Virtual Accelerator Investor Forum: With Rahul Chowdhri of Stellaris Venture Partners (Part 2) - Sramana Mitra

WeWork only hit 73% of a key growth target, according to internal data obtained by Business Insider. The company is betting on enterprise customers – companies with more than 500 employees – as a more stable and profitable customer base than small businesses.WeWork added 108,000 enterprise desks last year, which was only 73% of its target. For more stories about WeWork, click here. 

WeWork is focused on inking deals with big companies, betting that working with Fortune 500 businesses like IBM and BlackRock will provide more stability and value than small startups and freelancers. 

But the embattled office company came in under target for adding desks with big businesses last year, according to data obtained by Business Insider. 

"While we fell short in Q4, you never gave up," one executive wrote to employees in communications reviewed by Business Insider.

Because the company has not released its fourth-quarter financials to bondholders – last year's numbers came in late March – it's not yet possible to get a full accounting of WeWork's bottom line. But the leaked numbers, along with third-party data, provide key indicators of the company's economic picture.

The following figures come from the North American enterprise team, which focuses on leases with companies with over 500 employees. They are unaudited.

2019: 108,000 new desks for enterprise clients in North America, representing 73% of the target.2019: $1.9 billion in "committed revenue" – noncancelable contracts that will turn into revenue – which represented 113% of the goal.Fourth quarter: 21,000 desks added, with more than $240 million in committed revenue. 

Committed revenue is an important metric that WeWork tracks in quarterly reports to bondholders. In its third-quarter presentation reviewed by Business Insider, the company had a total of $4.3 billion in committed revenue backlog in the third quarter. 

"WeWork signed fewer new leases in the fourth quarter of 2019 as we put in place our go-forward strategy that's focused on profitable growth," a spokeswoman for WeWork said in a statement. She declined to comment on the numbers leaked to Business Insider. 

WeWork added a total of 253,000 new desks through the third quarter of 2019, compared with 140,000 over the same time period in 2018, per investor documents reviewed by Business Insider. The company did not break out how many of those desks were for enterprise customers.

Overall, enterprise made up 43% of WeWork's third-quarter memberships – up from 34% a year ago. 

Overall, the company lost $1.3 billion in the third quarter, compared with $500 million in the third quarter of 2018, according to its third-quarter financials reviewed by Business Insider.

In the spring, Artie Minson, who is now one of WeWork's co-CEOs, told Business Insider that WeWork was "really just getting started" with enterprise clients.

"From an employer standpoint, WeWork is a better experience for their employees and meaningfully cheaper on a per-employee basis" than traditional office space, Minson, then WeWork's copresident and chief financial officer, said. "The CEOs like us and the CFOs like us."

WeWork, in turn, likes those clients back. Big businesses sign average commitments of 23 months, compared with 14 months for non-enterprise clients, per an October WeWork investor presentation. 

Money-losing deals with Sprint and Bank of America

Some of WeWork's enterprise deals were done at a loss last year, according to the person familiar with the deals, including Sprint and Bank of America. A representative for Sprint declined to comment, and a representative for Bank of America did not respond to a request for comment.

Bank of America was one of the nine banks working on WeWork's initial public offering, which was ultimately shelved. WeWork signed deals with a number of those banks for office renovations or memberships, including UBS and Citi. It's common for companies set to go public to do business with IPO advisers, including banks and law firms.  

Adam Neumann, who was ousted as CEO in September, often pushed for deals to be done regardless of the economics, said multiple people who worked closely with him. 

WeWork chairman Marcelo Claure, who SoftBank installed in September to right the company, was the CEO of SoftBank-owned Sprint until May 2018. SoftBank is WeWork's largest investor.

In November, Claure brought in Publicis, the ad agency holding company, to WeWork, and tapped Publicis chairman Maurice Levy as interim chief marketing officer. Publicis was the ad agency for Sprint during Claure's tenure. 

Leases show fourth-quarter slowdown

Another fourth-quarter metric indicates a future slowdown in WeWork's activity. Per real estate company CBRE, WeWork signed just four new US leases with landlords in the fourth quarter. Those leases represented a 93% drop from an average of 2.54 million square feet leased over the previous four quarters. Real estate data is notoriously opaque; data from another major real estate company, JLL, says that WeWork had no new leases in the fourth quarter. 

As WeWork inks fewer deals with landlords, the company will have less space to then sublease in the future. 

All flexible office companies surveyed by CBRE saw a slowdown in the fourth quarter, but WeWork had the most significant change.

Knotel leased 80% less space in the fourth quarter than its one-year average, per CBRE. On Friday, the company laid off 7% of its staff in a restructuring first reported by The Real Deal.  

"Knotel has grown from two employees in one city to 500+ people in 17 cities over the past four years to become the leading global flexible workspace platform, and our business will continue to evolve and change to best meet the needs of our customers," a Knotel representative said in a statement to Business Insider. 

CBRE called the industry slowdown "expected" after WeWork decided to slow its rapid expansion.

On Friday, Business Insider published 58 pages of correspondence between the SEC and WeWork about the coworking company's IPO filing and questions or concerns the agency had about the document. 

Have a WeWork tip? Contact this reporter via encrypted messaging app Signal at +1 (646) 768-1627 using a non-work phone, email at This email address is being protected from spambots. You need JavaScript enabled to view it., or Twitter DM at @MeghanEMorris. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

Original author: Meghan Morris

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Feb
04

Catching Up On Readings: Architects of Intelligence - Sramana Mitra

Tesla's stock price has rallied 100% over the past three months and is now at an all-time high above $500 per share.The company's market cap, at about $92 billion, is almost as much as Ford's and GM's combined.The rally has been driven not by Tesla's familiar up-and-down story, nor by CEO Elon Musk's cult of personality, but by facts and fundamentals.Tesla sold over 100,000 more vehicles in 2019 than in 2018 and has been posting profitable quarters.The fundamentals aren't going to change; there are no looming plot twists, and consequently the naysayers' case now lies in ruins.Click here for more BI Prime articles.

At the risk of invoking a cliché, I'll point out that Tesla isn't a company whose stock trades on fundamentals, but rather on a story.

Think about that. At a simple level, the fundamentals are facts, while the story is an illusion — a suspension of disbelief. When I was in my 20s, I spent a lot of time on story, before I dropped out of a doctorate program in literature at NYU. Stories have plots, subplots, plot twists, complicated characters who do complicated things. Stories can turn on a dime: in the space of a page, comedy becomes tragedy. As an author, you want to take readers on a ride.

For years now, story has dominated the debate around Tesla. And some large-scale characters, ranging from CEO Elon Musk to big-name hedge-funders like Jim Chanos and David Einhorn, have populated the tale. Even the minor characters have been interesting, and the plotlines and plot twists have been endless.

But the truth is that this story — something of an epic, really — filled a vacuum. Established automakers such as Ford and General Motors, have less lively stories because their actual businesses are so ... busy. The fundamentals — the business facts — produce millions of vehicles every year.

Tesla has only recently joined that club: 2019's total sales were about 367,000, a notable move up from 2018's roughly 250,000. But just a couple of years back, the company barely sold 50,000.

Story trumped fundamentals — but that's all changed in a hurry

Sorry, shorts. Markets Insider

The sprawling, obsessively detailed, constantly argued over Tesla story happened only because there wasn't enough production or sales to stop it. If Tesla had built a competent franchise dealer network in the US (or joined with an existing mega-dealer) rather than trying to sell vehicles direct to customers, and if Tesla had hired a seasoned contract manufacturer to build some vehicles and meet demands sooner, the story would have petered out in 2017 or 2018.

Didn't go that way, and thus we got an insane episode of Musk tweeting his way into an SEC investigation and eventual settlement, a pitched battle between the #TSLA fanboy and the #TSLAQ bankruptcy crowds, and a preoccupation with Tesla's inner-workings that resembled Cold War Kremlinology.

But look what's happened since Tesla's output of actual cars has picked up: the stock has been on a tear, blasting through $300 per share, $400 per share, and (remarkably) $500 per share in a matter of months. Tesla's market cap, at $90 billion, is nearly equal to GM's and Ford's combined.

This isn't a rally story. Tesla completely dominates the electric vehicle market and can now look forward to potential competitors having to spend, spend, and spend some more if they want to duke it out for market share. This is going to be painful because the traditional automakers won't have to break a sweat to build EVs, but they'll be forced to expend millions if not billions of dollars convincing consumers to buy them. 

Tesla, meanwhile, isn't spending anything, and hasn't. That doesn't constitute a first-move advantage so much as an only-mover leg up. Electric cars were stupid risky in the past, but Tesla gobbled up that risk. Now, the reward.

Busting through three resistance levels on the stock in three months is mind-blowing. And there isn't necessarily anything on the horizon to slow Tesla down. It reports fourth-quarter and full-year 2019 earnings in late January, and they're expected to be positive. If Tesla meets or beats, look out above. The 100% return of the past three months could look like a tame precursor, as Tesla's substantial short interest is decisively flushed out of the action.

Tesla has challenges, but the old story is over

Tesla could have service issues in the future. Hannibal Hanschke / Reuters

Tesla has some looming challenges. The biggest is that as it sells more Model 3 vehicles — and soon, Model Y SUVs — at lower price points to less well-heeled buyers, it's going to be highly stressed on the service front. Like any relatively new automaker, Tesla's vehicles lack ironclad reliability, so the company compensates consumers with a great warranty. 

But without dealerships, Tesla doesn't have a solid built-in servicing model. Poor service means often means that owners who aren't living with fleets of vehicles at home fail to buy again from a manufacturer. Up to this juncture, Tesla has been selling to patient early adopters who probably own two or three cars; now that it's moving toward single-vehicle households, it could endure some pain.

That's merely the cost of doing business, however. With shares above $500, Tesla can now effortlessly make good on its convertible debt obligations and, should it want to, raise additional capital to bolster its balance sheet. I think that would be smart, and if Tesla goes for it in 2020, the approximately $5 billion that the company has in cash could swell to $10 billion, and Tesla could start to deleverage.

This leaves Tesla's naysayers, so previously dependent on a story, with not much to use to push the stock around. The facts are the facts, the fundamentals are the fundamentals, and if you think the market for EVs could grow in the US, Europe, and China, then Tesla stock looks cheap in a world were EVs now make up just 2% of global sales.

I'll use the analogy of a predicted snowstorm to depict the naysayers' plight. The weather report is uncertain: we could get a few inches, but we could also get a blizzard. The discussion is speculative: What would we do in the worst case, assuming that it probably won't happen? 

But then, the blizzard comes. And you have no choice but to surrender and dig yourself out.

Original author: Matthew DeBord

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Oct
15

The RetroBeat: Consoles that should be in Nintendo Switch Online’s Expansion Pack

Skyrocketing costs of living may have made traditional tech hubs like San Francisco less appealing for tech workers, but other more affordable opportunities still exist around the country. A new study by coding boot camp Coding Dojo ranks cities by weighing the cost of living versus the number of available job postings for developers. The ten highest-ranked cities are largely the suburbs of large tech hubs, but include some surprising outposts in places like Alabama or Missouri.Visit Business Insider's homepage for more stories.

Developers, hold on to your wallets. 

For programmers, developers, and software engineers of all sorts, it's increasingly unnecessary to live in a tech hub like San Francisco or Seattle — which is good news, as the cost of living in each city only continues to skyrocket.

So why pay the median $4,128 in monthly rent for a two-bedroom San Francisco apartment when you could build your career in a city that isn't among the most expensive? 

A new research report from coding bootcamp Coding Dojo ranked American cities by weighing their cost of living versus the number of open job postings for entry-level and mid-career developers within a 25-mile radius.

Coding Dojo says it assigned a composite score to cities based on the number of open developer postings on job site Indeed, and its cost of living using the median rent of a two-bedroom apartment, as calculated by cost comparison site NerdWallet.

Here are the ten cheapest American cities with the most opportunity for developers:

Original author: Bani Sapra

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Jun
02

Bootstrapping From a Small Town in Denmark to $12 Million: Sebastian Peterson, CEO of TrendHim (Part 5) - Sramana Mitra

IHeartMedia recently announced a round of layoffs, saying it was part of a "modernization" process for the company, as it relies increasingly on technological investments to power operations.Laid-off employees from local iHeartMedia radio stations told Business Insider they were caught off guard by the cuts, especially of those who worked in high-performing markets.IHeartMedia is the largest radio network in the US, and the reorganization suggests the company will rely more on central programming and syndication for local stations. Business Insider spoke with 12 laid-off employees who described how they received the news and what they think was behind their layoffs.Click here for more BI Prime articles.

Adam Diaz first started listening to iHeartRadio when he was in the hospital recovering from a back injury that resulted in his medical retirement from the US Coast Guard.

Seven years later, he was hired as a part-time board operator at one of the company's local radio stations in the Delaware area, where he went on to work as an executive producer for country music show "Nashville's Next with Benny."

Diaz said he loved his industry, his company, and his job.

But when iHeartMedia announced this week that it would reorganize to keep up with the modernization of audio, he became one of many local radio workers laid off at the largest radio network in the US.

AllAccess, a radio industry news site, published lists of employees who were laid off, and their count shows more than 100 were let go. Business Insider spoke with 12 laid-off employees, some of whom reported hearing that thousands could be laid off. 

IHeartMedia has 12,500 employees in all, and the company said in a statement to Business Insider the number of layoffs was "relatively small" but wouldn't give an exact figure.

But whatever the exact number, a handful of former employees said the loss of on-air hosts and program directors around the country was already noticeable in local markets.

"I hope the best for the company's and radio's future, but I'm afraid this move will prove damaging to the emotion that makes radio successful, to the culture and soul of the industry," Diaz said.

IHeartMedia insiders were surprised by the layoffs, although some said a recent managerial meeting was an omen

Some former employees who worked at iHeartMedia for decades — since the days when the company was known as Clear Channel — said morale has been declining for several years as traditional radio struggled to maintain audiences who are turning to streaming and podcasting. 

Still, despite red flags, former employees who spoke with Business Insider soon after being laid off described being blindsided by this latest blow to the radio industry.

Looking back, some said they should have expected a reduction in force last week, when iHeartMedia called a meeting in New York City for high-level managers.

"We knew something bad was going to come of it, but we didn't know what," said one former program director who spoke to Business Insider on the condition of anonymity because his severance package had not been finalized.

Then, on the morning of Jan. 14, CEO Bob Pittman sent a company-wide email referencing restructuring, and the company publicly announced layoffs. Minutes later, hosts, program directors, executive producers, board operators, and other local staffers around the country felt their phones buzz with calls from their managers.

Managers tasked with conveying the news of the layoffs were given scripts to read, several former employees said, and without specific reasoning as to why they were being let go, many employees caught up in the reduction were left wondering why they were out of a job.

Billy D'Ettorre, a producer of the "Brother Wease" morning show on WAIO in Rochester, New York, said he felt as if his more than 10 years of work at iHeartMedia were all for nothing when he lost his job.

"It caught me totally off guard," D'Ettorre said. "I was literally talking to one of my coworkers about how we were going to handle an upcoming vacation day I had … when our program director came and said, 'Billy, I need to see you.'"

IHeartMedia CEO Bob Pittman. Tony Barson/Getty Images for iHeartMedia

IHeartMedia recently emerged from bankruptcy

In 2018, iHeartMedia filed for Chapter 11 bankruptcy after a leveraged buyout in 2008 left it with over $20 billion in debt for the next decade.

Less than a year ago, the company completed a separate restructuring process that reduced its debt from $16.1 billion to $5.75 billion and split it from Clear Channel Outdoor Holdings.

Considering the remaining debt, a few former employees speculated that the most recent round of layoffs was an attempt to save money.

But even well-performing markets with beloved hosts were not spared, some former employees said.

IHeartMedia said the new structure would allow the company to "take advantage of the significant investments it has made in technology and artificial intelligence and its unique scale and leadership position in the audio marketplace."

In a statement, the company said the job cuts were determined by "location" and "function," but wouldn't elaborate.

As iHeartMedia turns to tech to power programming, localized radio content falls by the wayside

IHeartMedia already relies on some centralized programming, or generalized broadcast content meant to be played across multiple stations, but this recent round of layoffs is indicative of a further push into centralizing programming.

As examples, company insiders described how one disc jockey can curate playlists for dozens of local stations, and one morning show host can record content from one city to be broadcast around the whole state. AI technology can even customize playlists for specific communities.

"We are now using our considerable investments in technology to modernize our operations and infrastructure, further setting us apart from traditional media companies," Pittman said in a statement.

As part of the restructuring, iHeartMedia said it would group its markets into three categories based on common needs and characteristics: The region, metro, and community divisions.

The company's largest markets that encompass hundreds of cities, like New York City and Los Angeles, make up the region division. The metro division is comprised of slightly smaller markets that still reach multiple communities, and the community division includes small markets grouped by geographic location and cultural similarities.

"We will continue to serve every local community in which we operate, just as we always have," the company said in a statement.

But it may serve them in a different way. A former program director said that over the past year he's seen national teams of DJs working out of one city to curate playlists for multiple stations, but that he expected that sort of content, as well as syndication, to become even more common in 2020.

"I think a lot of centrally programmed stations will come out of this," the program director said. "You're going to see local stations with one or two disc jockeys now have none."

But while centralized programming reduced the need for DJs and hosts, those who lost their jobs said many listeners quickly noticed the change.

"The response to my being let go has been overwhelming," said D'Ettorre, who announced his departure on Facebook. "It's stunning. I've gotten hundreds, maybe thousands of responses."

Original author: Alyssa Meyers

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Jan
18

Facebook's retreat on WhatsApp ads puts a blemish on its celebrated Instagram playbook (FB)

Facebook is rowing back on plans to put ads in WhatsApp and has disbanded a team that was working on the effort.The surprise move suggests it will not be as simple for Facebook to monetize the app, which it acquired for $22 billion, as analysts hoped.Instagram was a template for a successful Facebook acquisition, with the company filling it with ads and turning it into a massive cash cow.But WhatsApp will need to find a new model, and the team is working on features that will let businesses interact with users.Click here for more BI Prime stories.

Facebook is backing off on plans to stick ads inside WhatsApp — raising questions about its vision for monetizing the messaging app.

The Menlo Park, California-based social networking giant acquired WhatsApp for a cool $22 billion in 2014, and the expectation has long been that it would — eventually — load it up with ads to monetize its millions-strong userbase.

But industry watchers that were hoping that day would soon materialise are out of luck: On Thursday, The Wall Street Journal reported that Facebook has paused its plans to add ads to WhatsApp. It has disbanded the team working on a team exploring the app's potential for ads, it reported, and "the team's work was then deleted from WhatsApp's code."

Facebook insists that it is still committed to adding ads to WhatsApp over the long term, and the full circumstances of the team's shuttering aren't yet known. But the news makes clear that WhatsApp's path to profitability won't be as simple as some had hoped.

Instagram stands as the prime example of Facebook's success with acquisition, acquired for a not-insubstantial $1 billion in 2012, it is now worth more than a hundred times that: An estimate in 2018 pegged it as worth $100 billion, and its value seems certain to have increased since then.

Instagram's advertising business is thriving, helping power Facebook's continued growth in profits, revenues, and users, and has been hailed as "arguably the best acquisition in the history of tech." Its ad business is functionally similar to the core Facebook app's — ad buyers pay to target users with ads that appear in their feeds, and later, in the ephemeral Stories feature too — and was viewed as a business template for how Facebook could spin up wildly profitable advertising units in other services it builds or acquires.

WhatsApp's future will now evolve differently. A company spokesperson told Business Insider that it is now focusing on building other features that allow businesses to interact with ordinary users, like catalogs that can show what a business has for sale. They said it does still plan to eventually add ads to Status, WhatsApp's version of stories posts that delete after 24 hours, but didn't offer any kind of timeframe for doing so.

The messaging app may still make money off this business-feature approach, either by charging for access to certain features or via developing its ecommerce tools that might allow it to take a cut of purchases and payments made through the platform. (Ecommerce and payments may ultimately bring in billions of dollars a year in new revenue for Facebook.)

Bank of America analysts previously predicted in December 2019 that advertising — along with payments and transactions — on WhatsApp and Messenger could add $12 billion in annual revenue over the next three to five years, working to offset the cost of maintaining the messaging apps for Facebook and start generating profits. Facebook's decision raises question marks over such estimates.

WhatsApp remains an incredibly strong product, with more than 1.5 billion monthly active users (as of 2018). But Facebook's strategic shift indicates that turning it from a popular app into another cash cow won't be as simple as turning an ad spigot to replicate Instagram's success.

Do you work at Facebook? Contact this reporter via encrypted messaging app Signal at (+1) 650-636-6268 using a non-work device, email at This email address is being protected from spambots. You need JavaScript enabled to view it., Telegram or WeChat at robaeprice, or Twitter DM at @robaeprice. (PR pitches by email only, please.)

Original author: Rob Price

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