Dec
03

Armed robbers raided an Amazon truck just before Black Friday as package theft runs rampant across the country

Dozens of investors outfitted in jumpsuits and Rothy’s gathered at the Greylock offices last week for a “structured networking” session hosted by All Raise, an 18-month-old nonprofit organization that seeks to amplify the voices of and support women in tech.

The organization, active in the Bay Area and New York City, is announcing new chapters in Los Angeles and Boston this week, as well as new hires including a director of engagement, Domonique Fines, formerly of Y Combinator, and a new chief of staff, Jack Dorsey’s former chief of staff at Square, Alicia Burt.

All Raise chief executive officer Pam Kostka, who joined the business earlier this year, says demand for an All Raise presence in local geographies continues to increase: “Women are hungry for the support and guidance we provide,” Kostka tells TechCrunch. “I think the movement is just gathering momentum.

With a focus on female venture capitalists and founders, All Raise hosts an annual conference, several in-person and virtual fundraising workshops and networking sessions and, recently, the group began creating curated peer groups for investors. Called VC Cohorts, All Raise is for the first time speaking publicly about how these 12-person subgroups will give their members career guidance and, perhaps more importantly, the ability to share deals.

“The idea was how do we hack the old boys’ network? said Elisa Schreiber, Greylock’s marketing partner and a member of All Raise’s advisory committee. “We have to force this familiarity, connectivity among women in venture so that people are helping each other.”

Currently, All Raise manages 14 active cohorts made up of 175 women. The idea is to put women with check-writing abilities, typically partners and general partners, together in groups with newer VCs, typically with an associate or principal title, paired together. These groups are expected to meet every six to eight weeks to talk shop.

“It’s basically like having 12 coffee chats in one evening,” Rethink Impact managing partner Heidi Patel, who helps oversee the VC Cohorts program, tells TechCrunch. “It’s highly concentrated. It’s highly efficient and everyone walks out of there feeling like they’ve got a new tool in their tool kit.”

All Raise members

The new program has already proven an effective avenue for deal sourcing. During the first VC Cohorts meeting, NEA partner Vanessa Larco found an investor to lead the Series B of one of her existing portfolio companies, an Atlanta identity and credential verification startup called Evident. That Series B lead was Aspect Ventures partner (now a founding partner at aCrew Capital) Lauren Kolodny. The two All Raise members now sit on the company’s board of directors.

“Our cohort meetings always end with talking about portfolio companies that are currently raising,” Larco said in a statement. “I didn’t expect to share a deal with someone in my cohort, but she was an ideal investor for one of my portfolio companies.”

Male VCs have always had cross-firm relationships that facilitate deal-making. Women, who are much less represented — occupying only 11% of investment partner roles, according to Crunchbase News — have historically had fewer resources available to develop these critical relationships.

Moving forward, All Raise will continue building and launching new products tailored for women in tech, add additional folks to the small but growing All Raise team and determine how they can better reach women outside of VC hubs.

“Just because you’re sitting in Oklahoma doesn’t mean you don’t have the most amazing idea that can disrupt an entire category,” Kostka said.

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Nov
12

Nigeria’s Interswitch confirms $1B valuation after Visa investment

Amazon's major investment in British food delivery startup Deliveroo has hit another snag after the UK's competition watchdog decided to launch a formal investigation into the deal.The Competition and Markets Authority has been weighing whether to conduct a formal probe since July 2019, after Amazon led a $575 million funding round into Deliveroo.The CMA is worried that Amazon will effectively merge with Deliveroo with the investment, reducing competition.The watchdog will decide in December whether to escalate its probe further, which would result in the deal being blocked or Amazon being forced to sell off parts of its business.

Amazon's massive investment into British food delivery firm Deliveroo has hit another snag, with the UK's competition regulator deciding to launch a formal investigation into the deal.

The Competition and Markets Authority (CMA) first mooted an investigation in July, after Amazon led a $575 million funding round into Deliveroo, which is a major rival to Uber Eats outside the US.

At the time, the CMA said it was concerned Amazon might effectively acquire Deliveroo through the investment, potentially reducing competition. The watchdog also put the investment on ice, and asked Amazon and Deliveroo to keep their operations separate.

Deliveroo is a UK-based, fast-growing food delivery startup that works much like Uber Eats or DoorDash. The firm offers takeaway food from local restaurants and ferries meals out to customers via delivery riders on bikes or motorbikes. It is one of the largest and most successful startups in the UK, but has faced controversy over its categorization of delivery riders as contractors rather than employees, and its internal working culture.

Should Amazon's investment in Deliveroo go ahead, it would give the retail giant access to an innovative on-demand delivery network, which may help tackle the "last mile" delivery problem of getting packages to their ultimate destination.

Prior to the Amazon deal, Deliveroo was in acquisition talks with Uber, but sources indicated the pair could agree on a price. CEO Will Shu believes the firm is worth some $4-6 billion, sources told Business Insider last year. The company was last publicly valued at $2 billion. It also held early acquisition talks with Amazon, The Telegraph reported.

Amazon and Deliveroo have previously argued that they are not planning to merge, and that they sought regulatory approval ahead of the deal.

The watchdog will carry out what it calls a "phase 1" investigation, meaning it will look more fully into concerns that a merger or investment would reduce competition for consumers. Amazon and Deliveroo could fend off further investigation by making changes to their business, or promising not to merge their operations.

If the CMA decides that the deal is anti-competitive, it will launch a "phase 2" probe that would likely halt the deal or force Amazon or Deliveroo to divest parts of their business.

The CMA said it will decide on a phase 2 investigation in December.

Amazon declined to comment. Business Insider has contacted Deliveroo for comment.

Original author: Shona Ghosh

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Oct
16

Founders, get advice from top experts at Disrupt Berlin this Dec. 11-12

What are the best strategies today for raising your startup’s first funding round, finding users and building your team? How can you best handle major new challenges like Brexit and global trade wars? These are some of the key questions we will be answering this year at TechCrunch Disrupt Berlin as part of a new feature at TechCrunch’s Disrupt shows — the Extra Crunch stage.

We launched the new stage at Disrupt SF last month, and the results were tremendous. Founders jammed the seating area to hear from speakers — including Ray Dalio, Cyan Banister and Andrew Chen — on topics ranging from fundraising tips to where you can find new users today. The traditional main stage was busy too, as usual, because who doesn’t want to hear from Marc Benioff and Evan Spiegel, as well as watch the Startup Battlefield.

At Berlin, we’re bringing in the experts, including successful founders and investors from across Europe, Silicon Valley and around the world to sit on panels with TechCrunch editors to get into the how-to analysis of what great companies are doing to succeed today.

We’ve already announced Asher King Abramson of top growth marketing startup Demand Curve for Berlin. He gave a packed workshop at the San Francisco event, where he provided teardowns of marketing assets starting with top companies all the way down to those submitted by attendees. Now, if you’re attending Berlin, you can sign up have him consider your assets for the stage in December.

That’s not all!

Like in SF, we’ll also be doing a pitch deck teardown with investors. You can submit your deck for consideration here.

We’ll also have immigration experts on-hand. If you want help with tricky immigration problems, you can tell us more here.

Buy your ticket to Disrupt Berlin right now. Any questions? You can reach the Extra Crunch editorial staff at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Jun
13

Frequent run-ins with Indian government complicates tech giants’ plans

Ebanx, the newly minted Brazilian financial services unicorn, expects to process $2 billion in payments by the end of the year and is looking to expand its offerings into domestic payments as it grows.

Since its launch in 2012, Ebanx has primarily focused on helping international merchants sell locally in Brazil. The Brazilian business accounts for nearly 90% of the company’s revenue, but as it expands into other markets the company is also broadening its suite of services.

The company moved into local payment processing in Brazil in April of this year, and recently closed on a new financing round from previous investors FTV and Endeavor Catalyst that values the company north of $1 billion, according to chief executive Alphonse Voigt. 

The money will be used to continue an aggressive hiring push in new markets and the launch of the company’s local payment services in other geographies, beginning with Colombia in the new year.

As credit cards penetrate the Latin American market, approval rates for local companies are increasing, which represents an attractive new source of revenue, Voigt says.

In addition to the local payment processing, Ebanx recently announced that it became a payment partner for the Uber Pay ecosystem in Latin America and would start processing cash voucher and bank transfer payments for Uber in Brazil and across Latin America. The company also inked deals with Coursera, Scribd, Trip.com and Shopify throughout Latin America. Finally, the company partnered with Visa* on an initiative to increase electronic payments in the Brazilian state of Parana.

*This story has been updated to reflect that Ebanx is partnering with Visa in Parana.

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Feb
09

After $479M round on $12.4B valuation, Snowflake CEO says IPO is next step

Deadline countdowns are relentless, and the application window to our TC Top Picks program is rapidly shrinking. The countdown ends and the window slams shut in just three days on 18 October at 12 p.m. (PT). If you want a shot at winning a free Startup Alley Exhibitor Package at Disrupt Berlin 2019, then take just a few moments and apply to be a TC Top Pick right now.

Attending a TechCrunch Disrupt conference as a TC Top Pick is one of the best ways to expose your early-stage startup to global media, eager investors and a VIP networking experience. How does it all work? Read on, founders…read on!

TC Top Picks is a pre-Disrupt competition, and we will accept applications from any early-stage startups that fit into one of these tech categories: AI/Machine Learning, Biotech/Healthtech, Blockchain, Fintech, Mobility, Privacy/Security, Retail/E-commerce, Robotics/IoT/Hardware, CRM/Enterprise and Education.

Our highly discerning TechCrunch editors review every application with a sharp eye for potential success, and they’ll select up to five startups they feel represent the best in each category. The Startup Alley Exhibitor Package that each TC Top Pick receives (at no cost) includes three Founder passes and one full day to exhibit in a prime spot within Startup Alley.

You’ll also have access to all of the Disrupt stages (including the Startup Battlefield competition), the complete attendee list, the list of attending press, use of the Startup Alley Exhibitor Lounge and CrunchMatch — our business networking platform.

We promote the heck out of the TC Top Picks and, as a result, everyone wants to see who made the grade. That means plenty of people stopping by your booth — it’s a golden networking opportunity that could take your startup in a whole new and improved direction.

TC Top Picks also benefit from an interview with a TechCrunch editor that takes place live on the Showcase Stage. We video record the interview and promote it across our social media platforms, and you’ll be able to use it as an effective marketing tool long after Disrupt Berlin ends.

One more very cool item. Every exhibiting startup is eligible to be chosen by TechCrunch as a Wild Card. Why does that matter? The Wild Card gets to compete in the Startup Battlefield, which has a $50,000 prize. Last year, Legacy earned the Wild Card slot, and then went on to win the Startup Battlefield competition.

Disrupt Berlin 2019 takes place on 11-12 December. Why not take a shot to showcase your company in Startup Alley for free? Your window of opportunity closes in just three days. Beat the 18 October 12 p.m. (PT) deadline, and apply to be a TC Top Pick today.

Is your company interested in sponsoring or exhibiting at Disrupt Berlin 2019? Contact our sponsorship sales team by filling out this form.

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Jun
21

Machine learning’s rise, applications, and challenges

Booqed, a Hong Kong-based platform for booking short-term work spaces, announced today that it has raised $1.675 million in seed funding. Participants include Colliers International (the commercial real-estate management company), Techstars and Lazard Korea.

The company participated in Proptech Accelerator, the Toronto-based accelerator program for property and real estate startups run by Colliers and Techstars, in 2018.

Launched in September 2016, Booqed currently has 1,600 listings for spaces in Hong Kong, Shenzhen and Singapore. It will use its seed round on product roll-outs, marketing and hiring. The platform differentiates from co-working spaces and companies like WeWork because its inventory consists of underused spaces in existing commercial properties, giving property owners and managers a way to make money instead of letting them sit empty.

Booking times can be as short as an hour or as long as several months, and listings include offices and meeting rooms, event spaces, retail stores and studios. Most of the startup’s customers are corporate clients that need to book venues or work spaces for traveling employees.

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Jan
17

Cannabis marketing company Fyllo acquires CannaRegs for $10M

Samantha Lee/Business Insider British artificial intelligence startup Healx has just raised a $56 million Series B led by one of Europe's biggest investors, Atomico. "Originally we weren't planning on doing a Series B this year but Atomico approached us and we were aligned in terms of our vision to scale quickly into Europe," CEO Dr Tim Guilliams told Business Insider.The Cambridge-based company only raised its Series A last year and is looking to expand rapidly with its rare disease treatment programmes in a market worth an estimated $220 billion.Healx uses AI and ML software to help find treatments for some 7,000 rare diseases which affect around 400 million people worldwide and will use the funding to develop its accelerator programme.  Click here for more BI Prime stories.

Cambridge, UK-based healthtech startup Healx has just raised a $56 million Series B led by one of Europe's biggest investors to use artificial intelligence to treat the world's rarest diseases.

The company develops treatments for rare diseases using proprietary artificial intelligence software. It has raised from major European investor Atomico, Global Brain, and Btov Partners as it looks to scale its offering. Healx estimates that some 400 million patients suffer from around 7,000 rare diseases worldwide which will not be covered by traditional medical science. 

It's part of a major push into new forms of biological engineering and tech-led health solutions in what's estimated to be a $220 billion market by Healx. Atomico principal Irina Haivas, a Healx board member, said that the company's combination of strong tech and drug expertise was a winning model in what she claims is a large and growing part of the market. 

The funds raised, just a year after its $10 million Series A, will be used to launch its global "Rare Treatment Accelerator" programme which includes treatments for fragile X syndrome, the leading genetic cause of autism. 

Previous Healx investors, including Balderton Capital, Amadeus Capital Partners, and angel investor Jonathan Milner also participated in the round. 

"Originally we weren't planning on doing a Series B this year but Atomico approached us and we were aligned in terms of our vision to scale quickly into Europe," Healx's CEO and cofounder Dr Tim Guilliams told Business Insider in an interview. "The average clinician doesn't know anything about the diseases we're dealing with and we're approaching a massive problem, in a huge market with very specific solutions."

Healx was set up in 2014 by Andreas Bender, David Brown (the co-inventor of Viagra and former head of drug discovery at Roche) David Cavalla, and Guilliams, who founded Cambridge Rare Disease Network (CRDN).

You can see the redacted pitch deck that secured Healx's funding below:

Original author: Callum Burroughs

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Nov
04

Forza Horizon 5 review — Graphics matter

Healx, a Cambridge, U.K.-based startup using AI to help discover new treatments for rare diseases, has raised $56 million in Series B funding.

Leading the round is London-base VC firm Atomico, with participation by Intel Capital, Global Brain and btov Partners. All previous investors, including Balderton Capital, Amadeus Capital Partners and Jonathan Milner, also followed on.

Healx says the new financing will be used to develop the company’s “therapeutic pipeline” and to launch its global Rare Treatment Accelerator programme, which will partner with patient groups in an attempt to make rare disease drug discovery much more efficient.

More broadly, the aim is to discover new treatments and move them toward clinic “within 24 months,” which is significantly faster than the status quo. Meanwhile, many rare conditions aren’t currently the focus of new treatments at all.

“There are over 7,000 rare diseases affecting 400 million people worldwide (50% of these are children). Of these diseases, 95% still lack an approved treatment today,” Healx co-founder and CEO Dr. Tim Guilliams tells TechCrunch.

“The traditional model of discovery and clinical development of new medicines is very expensive in terms of costs, timelines and efficacy. To bring a new drug to market typically costs $2-3 billion, takes 12-14 years to develop and has a 95% failure rate.”

Specifically, Guilliams says that the current model doesn’t work for diseases which have a small patient population, as the return on investment from drug sales simply won’t work with the discovery and development costs being so high. What’s needed is a “radical change of course” by using AI to discover alternative uses for existing drugs.

“By focusing on approved drugs and harnessing the power of AI we’ve been able to make the rare disease drug discovery process a faster and more efficient one,” he claims. “We’ve since made it our mission to progress 100 rare disease treatments towards the clinic by 2025.”

Of course, applying AI technology to drug discovery isn’t unique to Healx and nor are the challenges in doing so. BenevolentAI, for example, has grabbed lots of headlines, most recently reportedly having its valuation cut. However, Guilliams says Healx is taking a different approach than other companies in the space, which also includes Recursion Pharmaceuticals and Insilico Medicine.

“Our focus and approach is quite different. We focus on rare genetic diseases and have the world’s leading biomedical knowledge graph for rare diseases… [and] we don’t develop new molecules, we maximise the value of already-approved drugs.”

In addition, Guilliams says that Healx’s technology is data-driven and “hypothesis-free,” which is very different from traditional target-based drug discovery. “We are able to predict drug combinations and translate them very fast in the clinic… [and] we work extremely closely with patient groups, as strategic partners and disease experts,” he adds.

It’s also worth mentioning that Healx co-founder Dr. David Brown has invented several drugs that have made it to market (including being one of Viagra’s inventors). These have turned over $40 billion in revenue, apparently. “We know how to do this,” says Guilliams.

Healx claims to have validated its innovative model with the FRAXA Research Foundation. “Fragile X syndrome” is the leading genetic cause of autism and I’m told there are currently no approved treatments for the disease. That could be about to change with Healx and FRAXA set to soon launch early clinical trials to test multiple treatment combinations. Further clinical programmes for other rare diseases will begin later in 2020.

Atomico’s Irina Haivas

Meanwhile, I asked Atomico principle Irina Haivas, who led on behalf of the firm, what attracted her to the investment and how she views the risks associated with backing a company like Healx, given it is trying to find a needle in a haystack (drug discovery) and also needs to commercialise those discoveries. In other words, there are a lot of unknowns and a very long time to market.

“One of the reasons I chose to join Atomico is precisely because they are not afraid to make these sorts of bold, long-term bets knowing that if it works then Healx will dramatically improve the lives of 400 million people living with a rare disease,” she tells me.

“Obviously, such ambitious bets also come with a certain degree of risk, but I would say that in the case of Healx all the early signs are there that we can use AI to solve this ‘big search’ problem better than humans traditionally did. However, the ultimate proof will be getting treatment to market, of course.”

With that said, she also cautions that startups like Healx are creating a new category of companies. That’s because they are neither traditional tech nor traditional biopharma.

“They will need a different framework from an investor perspective; some investors will take time to get comfortable with that,” adds the surgeon-turned-VC.

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Nov
04

Microsoft says all business will be collaborative, and infused with data and AI

After months of leaks and teases, Google officially unveiled the Pixel 4 on Tuesday. Google

Good morning! This is the tech news you need to know this Wednesday.

Google revealed its newest smartphone, the Pixel 4, and a fresh line of products that will rival Amazon and Apple. Google announced the Pixel 4, at its "Made by Google" event on Tuesday alongside several other products, including a new Nest Mini smart speaker, a refreshed Pixelbook Chromebook, and second-generation Pixel Buds.Twitter has published its rules for world leaders, including what types of tweets won't be allowed. While Twitter didn't touch on the actions of any specific world leader, the company said it wanted to better explain why it makes moderation decisions when reviewing controversial posts from political figures.Elizabeth Warren said she won't accept major donations from tech executives after vowing to break up big tech companies such as Facebook, Google, and Amazon. Warren has campaigned on the argument that Facebook, Google, and Amazon are monopolies that should be more heavily regulated.Facebook's Libra cryptocurrency plan just got formalized, but a quarter of its backers have now dropped out. Facebook formally established which companies and individuals will govern the currency and its infrastructure as part of the non-profit Libra Association early this week.London fintech unicorn Revolut has initiated talks to raise $1.5 billion from JPMorgan as its funding plans grow. Revolut is exploring the possibility of selling an equity stake alongside a convertible loan as it looks to fuel its expansion plans.Congress has launched an investigation into whether e-cigarette manufacturers paid for bots to spam social media with pro-vaping posts. Researchers found out earlier this year that hundreds of thousands of social media posts promoting vaping most likely came from bot accounts, according to a Wall Street Journal report.Democrats have started to lobby social media companies to stop fake stories about 2020 candidates before they can go viral. The Democratic National Committee (DNC) is waging a behind-the-scenes battle to stop the spread of disinformation about its 2020 presidential candidates, according to a Politico report.Amazon said that it has shut down its last Oracle database for its consumer business, reducing its costs by 60%. Amazon is now using Amazon Web Services databases to power its consumer businesses such as Amazon Prime, Alexa, and Kindle.Epic Games announced Fortnite Chapter 2, a major update for the wildly popular multiplayer shooter game after its extravagant black hole stunt. The update includes a new map, new functionality, and the ability to upgrade weapons.Walmart has launched an in-home delivery service where customers can have items delivered directly to their fridge when they're not at home. Walmart workers gain access to customers' homes using smart-lock technology controlled from a mobile phone. 

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

You can also subscribe to this newsletter here — just tick "10 Things in Tech You Need to Know. 

Original author: Mary Hanbury

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Oct
16

The JBL Link Bar is a quick and easy solution for adding smarts and better sound to a dumb TV

 

JBL The JBL Link Bar ($400) isn't just a soundbar, streaming device, or smart speaker — it's all three in one. The device offers Android TV and Google Assistant built right into it, along with a decent design. While it's not perfect, the Link Bar is cheaper than buying three separate devices. 

If you're trying to improve the quality of audio in your living room, then a decent soundbar is a great way to do so. In the past few years, a few soundbars have been released that go a step further though — offering both an improved audio experience and smart operating system, all rolled into one device. The latest of these is the JBL Link Bar.

The JBL Link Bar ups the audio quality of your home theater while also offering Android TV and even a Google Assistant smart speaker — all in one. But is the Link Bar worth it? I've been using the device for a few weeks now to find out.  

Design and controls

The JBL Link Bar will sit on your entertainment center or TV stand, and because of that, you'll want it to look good. Thankfully, it does. The device comes in an all-black color-scheme, with a number of controls on the top and ports at the back.

When it comes to those controls, on the top of the device you'll get an input control, a Bluetooth button, volume controls, and a microphone mute switch. On the back, you'll find the ports, which include three HDMI inputs, an HDMI output, an optical input, an aux port, and an Ethernet port. It's a pretty decent selection of ports and means that you should be able to plug in all your devices, including any gaming consoles and other streaming devices you might have. 

In general, the design of the device isn't bad. It comes with a fabric covering around the sides, with a plastic top, but it still looks pretty good and should look right at home among your other home theater devices.

It's important to consider the design of the remote, too, which is actually pretty well-designed and easy to use. There are a directional pad and controls for the Android TV software, along with volume controls and a quick-access button for Netflix. There's also a Google Assistant button, which is a nice touch; it allows you to communicate with Assistant at the touch of a button while you're using the remote. 

Read more: The best soundbars you can buy

Specs

40.2 inches by 2.4 inches by 3.7 inches100W maximum power75Hz — 20kHz frequency responseBluetooth 4.2Supports 4KChromecast built-inAndroid TV built-inGoogle Assistant built-inHDMI inputs (x3)HDMI outputEthernet portOptical port

Setup process

Setting up the JBL Link Bar is pretty easy, but not necessarily as easy as some other Google Assistant devices. For example, unlike basic Google Assistant smart speakers, you can't just turn on the device and complete the sign-in process on your phone. Instead, you'll have to manually log in to your Google account on the device using the remote and type in your password. It's not hard to do, and there are on-screen instructions to guide you through the process.

Once you do sign in, you'll be able to use the device as a Google Assistant smart speaker as well as use Android TV. You'll also be logged in to YouTube and Google Play, which are important parts of Android TV, and that means that you can easily download and install your favorite streaming apps and services.

JBL

What makes the JBL Link Bar stand out

The best thing about the JBL Link Bar is that it's a streaming device, smart speaker, and soundbar all wrapped into one. That's good news for those who want to bring their living room experience to the next level without having to spend the cash on three separate devices.

Perhaps the main way that you'll use the Link Bar is as a streaming device, and it's not bad as a streaming device. The device has Android TV built right into it, allowing you to quickly install your favorite streaming apps like Netflix, Amazon Prime Video, Hulu, and so on. Android TV, in general, is pretty easy to use, offering a row of apps at the top of the interface and content that you can quickly access below that. Google continues to refine Android TV, too, which is helpful. Unfortunately, the Link Bar does not support HDR just yet; however, some reports indicate that's coming.

Secondary to a streaming device, you'll use the Link Bar as a soundbar, and it's perhaps best at being a soundbar. The JBL Link Bar leverages JBL's experience in home audio, and it sounds pretty good. There's a relatively deep and powerful low end, along with crisp and detailed high frequencies that help deliver a relatively natural sound. There's a built-in equalizer, too, so if it sounds a little too bass-y, or needs a little more high end, in your room, you can tweak it. 

Last but not least, the device also acts as a smart speaker, which means that you can still interact with Google Assistant through the device even when your TV is off. Like other Google Assistant devices, you can activate the assistant simply by saying "Hey Google," and then speaking your request. With Assistant you can find out information from the web, control smart home devices, and more.

Read more: The best smart speaker you can buy

Cons

The JBL Link Bar is a capable soundbar, streaming device, and smart speaker, but it's not really the best at any of those things. If you're looking for a great-sounding soundbar and want a smart speaker built into it, then the Sonos Beam is worth considering instead, as it allows you to use either Google Assistant or Amazon Alexa.

The fact that the device doesn't currently support HDR is also a bit frustrating. We're hoping the device is updated with HDR support sooner rather than later.

Google Assistant on the Link Bar works well, but at times it can be a little slow to respond. That can make using Assistant a little frustrating, and happens both during Android TV use, and when using the device as a smart speaker.

The bottom line

The JBL Link Bar may not be the best streaming device, best smart speaker, or best soundbar, but if you want all those features, it's a whole lot cheaper than buying all three separately. Because of that, it's worth considering for those that want a super-smart device that offers good audio at an affordable price

That said, if you do want the best Android TV streaming device, it's worth considering the Nvidia Shield TV, while if you want an excellent smart soundbar, then the aforementioned Sonos Beam is the way to go.

Pros: Good sound quality, smart features, Android TV is getting better, Google Assistant

Cons: No HDR, Assistant can be slow at times

Buy the JBL Link Bar for $399.95 on JBL's website and Amazon

Original author: Christian de Looper

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Jul
23

Airbnb CTO says graph neural networks will be big in 2021

A Porsche Taycan sports car beat a Tesla Model S sedan in a drag race filmed by the German television show Auto Mobil.A clip of the episode posted to YouTube shows what appear to be two separate races between the vehicles.The Taycan is in the lead when the show cuts away from the first race, and during the second race, it beats the Model S by a wide margin.Visit Business Insider's homepage for more stories.

A Porsche Taycan sports car beat a Tesla Model S sedan in a drag race filmed by the German television show Auto Mobil.

A clip of the episode posted to YouTube shows what appear to be two separate drag races between the vehicles' high-end performance trims, the Porsche Taycan Turbo S and the Tesla Model S P100D. (You can watch the full episode here.) The Taycan is in the lead when the show cuts away from the first race, and during the second race, it beats the Model S by a wide margin.

Read more: Tesla solar panels have become a nightmare for some homeowners, especially for one Colorado woman whose roof went up in flames

CNET's Roadshow points out in a summary of the clip that there are factors specific to the vehicles featured, like the tires they use and the year they were produced, that could explain the disparity. 

The Tesla Model S P100D sedan can accelerate from 0 to 60 mph in 2.4 seconds, while Porsche says the Taycan Turbo S can do the same in 2.6 seconds. The Turbo S has a top speed of 161 mph, while the Model S P100D has a top speed of 163 mph.

See also: Apply here to attend IGNITION: Transportation, an event focused on the future of transportation, in San Francisco on October 22

In 2018, Stefan Weckbach, Porsche's head of electric vehicles, said the Taycan would be able to sustain high performance better than the Model S. The Taycan "will offer reproducible performance and a top speed which can be maintained for long periods," he said.

Are you a current or former Tesla employee? Do you have an opinion about what it's like to work there? Contact this reporter at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can ask for more secure methods of communication, like Signal or ProtonMail, by email or Twitter direct-message.

Original author: Mark Matousek

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Oct
15

The best wildlife photos taken this year reveal a horde of interlocked ants and a vicious stand-off between a fox and a marmot

The London Natural History Museum's annual Wildlife Photographer of the Year competition awards photographers whose work inspires us to consider our place in the natural world and our responsibility to protect it.This year, the contest received 48,000 entries from photographers in 100 countries.The winning set of images includes snapshots of an interlocked army of ants, a stand-off between a surly fox and a shocked marmot, and a puma ambushing a guanaco. Here are 14 award-winning photographs from this year's contest.Visit Business Insider's homepage for more stories.

Capturing the hidden, unfiltered world of the animal kingdom on camera isn't easy. But the winning images from the London Natural History Museum's annual Wildlife Photographer of the Year competition give rare glimpses of animals' resilience.

This year, the photographers behind these pictures climbed coastal cliffs in Norway, trekked through the jungles of Costa Rica, and dove deep into the waters of Indonesia to observe animals' struggles to survive and get a decent meal.

Photographers from 100 countries submitted 48,000 entries for the contest, including photos of an interlocked ant army, a stand-off between a surly fox and a shocked marmot, and a puma ambushing a guanaco. 

Read More: The best wildlife photos taken this year reveal a hippo murder, a hungry leopard seal, and a weevil ensnared by zombie fungus

The Natural History Museum announced the various winners at an awards ceremony on Tuesday; the photos will be on display at the museum starting October 18. 

Here are 14 of the winners from this year's contest. 

Original author: Aylin Woodward

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Jul
23

Why unstructured data is the future of data management

Facebook said it agreed with the Federal Communications Commission's rules for broadcast stations — which are required to run all ads from political candidates — in a public spat with Elizabeth Warren over its decision to allow ads containing false information from Donald Trump. The FCC regulates broadcast stations in the public interest, and these networks have certain provisions against issuing false information. Facebook is under no such regulations, and it is not liable for posted content, as protected by Section 230 of the Communications Decency Act.However, experts say Facebook could one day face a similar set of rules as broadcast stations, as FCC Chairman Ajit Pai and bipartisan leaders have expressed a strong desire to introduce regulation. Visit Business Insider's homepage for more stories.

What is Facebook? Depending on where and when it's asked, sometimes it's a publisher, and sometimes it's a platform. 

But in its latest controversy — the decision to not fact-check ads from politicians — Facebook is positioning itself as most like a broadcast station.

—Facebook Newsroom (@fbnewsroom) October 12, 2019

 

Federal Communication Commission regulations state that broadcast stations — the local TV or radio stations that are often network affiliates — have to accept ads from political candidates, regardless if they are true or false. Broadcast stations are classified separately from cable networks, who have discretion; CNN chose not to run the Trump ad in question because it had been proven false. 

According to Philip Napoli, the author of "Social Media and Public Interest: Media Regulation in the Disinformation Age," courts have historically ruled in favor of counterspeech when it comes to ads from politicians. Instead of taking down false ads, which has been viewed as censorship, the government generally lets politicians issue all ads, believing that the public will make a reasonable decision on who to vote for. 

Similarly, Facebook has said it doesn't believe it should "prevent a politcian's speech from reaching its audience and being subject to public debate and scrutiny." For both the FCC and Facebook, the solution to false speech is usually considered to be more speech, it seems. 

"Facebook is acting like a broadcast station in this case," Napoli told Business Insider. "The irony, of course, is that there is no existing regulation that applies to them." 

The FCC regulates broadcast stations in the public interest. Those regulations have certain provisions against issuing false information, among other lengthy rules and guidelines. 

But Facebook is subject to no such regulation — it generally follows whatever rules it wants to — and it is not liable for any content posted via the service, as protected by Section 230 of the Communications Decency Act. If Facebook were actually a broadcast station, it would be subject to FCC regulation. 

—Edmund Lee (@edmundlee) October 13, 2019

 

Still, the FCC is quite limited in media regulation, as it cannot generally infringe on the free press rights guaranteed by the First Amendment of the United States Constitution. But there are exceptions. 

According to Napoli, the most common exception made is when there are implications for the public interest. For example, the FCC can regulate broadcast stations because they utlilize the broadcast spectrum, which is considered a public resource that is "owned by the people." 

Currently, this public interest framework isn't applied to social media. But Napoli argues that Facebook is also built on a public resource — our user data — and it's the only reason Facebook has been able to gain so much influence in the first place. 

If Facebook is powered by this public resource, shouldn't it be regulated in the public interest? This is how the FCC regulates broadcast stations, and Facebook is clearly acting like one in this case. 

Of course, it would take a lot to enforce these regulations. The US currently lacks any guarantee of individual rights to their user data, and it seems like an even further jump to recognize aggregated user data as a public resource. 

But it's a sensible argument, and FCC Chairman Ajit Pai has also suggested regulation, calling out companies like Facebook at a hearing in June. 

"The greatest threat to a free and open internet has been the unregulated Silicon Valley tech giants that do, in fact, today decide what you see and what you don't. There's no transparency. There's no consumer protections and I think bipartisan members of both congressional chambers have now come to that realization."

The FCC and Facebook did not immediately respond to requests for comment.

Most of the calls for regulating Facebook, including Democratic presidential candidate Elizabeth Warren's, are from an antitrust perspective — Facebook should be broken up because it is too big and harms competition, she argues. 

While this regulation may also be necessary, Napoli points out another problem entirely. The FCC's current regulations are entirely insufficient for social media, and our society is in dire need of an update, he says.

"We've just never had communications platforms operating on this scale, by a long shot," Napoli said. "And we have this weird patchwork of regulations that becomes more fragmented every time a new technology becomes more important." 

Original author: Will Fischer

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Jul
24

Deadline 2024: Why you only have 3 years left to adopt AI

BDG Founder and CEO, Bryan Goldberg. (Photo by Emily Assiran/Getty Images for Bustle)

Hello!

It's a panicky time for media, with consolidation sweeping up digital publishers, reports of layoffs at Splinter, Bustle, and Sports Illustrated, and remaining players scooping up the spoils. At some of these companies, the tensions are reaching a boiling point.

My colleague Ben Goggin reported that this is playing out in the form of fear and falling morale at Bustle Digital Group, based on his interviews with 24 current and former employees.

Why it matters: Bustle Digital Group has been one of the most acquisitive media companies of late, making it a bigger influence on the future of digital media.

Insiders say morale at Bustle Digital Group is cratering as it quietly axes staff and loses focus

Then the controversial Jim Heckman's Maven, a 2-year-old platform for independent publishers, stirred backlash when it took over the venerable but troubled Sports Illustrated.

Maven said it would hire dozens of contractors to fuel the site, but to many critics, the plan smacked of the model popularized by Forbes and HuffPost that's been associated with cheap, low-quality content.

How Jim Heckman — the slick businessman behind the mass layoffs at Sports Illustrated — became the most hated man in sports media

Here's Heckman's pitch to investors.

Here's the investor deck that Jim Heckman is using to explain how he'll grow Sports Illustrated

New to the Advertising and Media Insider newsletter? Sign up for your own here. Send tips or feedback to me at This email address is being protected from spambots. You need JavaScript enabled to view it..

Elsewhere, Lauren Johnson profiled Jeff Green, the CEO of ad-tech company The Trade Desk. Green is seen as one of the most important bulwarks to Google's advertising dominance — but as Lauren reported, The Trade Desk's growing size is making it a lightning rod for criticism itself.

Meet The Trade Desk's Jeff Green, ad-tech's most loved CEO, who thinks he can save targeted advertising

Hot off the presses in marketing, Patrick Coffee reported on Disney's decision to split its multi-billion dollar ad business — and how it shows the entertainment giant is gearing up to take on Netflix, Apple and others with its Disney+ streaming service next month.

Disney just shook up its $2-plus billion ad business as it prepares to battle Apple, Netflix, and Amazon for streaming audiences

Patrick also reported a series of stories on the US Army's plans to fix its troubled efforts to win over new recruits. The pitch deck from the winning agency shows that while the Army might have a $4 billion budget and be funded by taxpayers, its game plan is not unlike other marketers trying to sway members of Gen Z.  

Pitch deck reveals how ad giant Omnicom won the US Army's $4 billion marketing business. Its first ads are about to hit digital and social media.

And Tanya Dua noticed how several of the big DTC marketers are following their bigger brethren in spinning up their own content studios in the latest example of marketers forgoing traditional agencies. It's likely they won't abandon agencies altogether, but it's another example of how that business is being eroded.

Popular direct-to-consumer brands like Away, Dirty Lemon, Glossier, and Mailchimp are pouring money into building content studios as they go beyond performance marketing

Here are other great stories from media, marketing, and advertising. (You can read most of the articles here by subscribing to BI Prime; use promo code AD2PRIME2018 for a free month.)

The top 14 talent managers for YouTube creators and influencers who are shaping the future of digital media

Ex-Snap exec Imran Khan has raised an additional $12.5 million from Rakuten, Lightspeed, and others for his e-commerce startup Verishop

Shopify is quickly gobbling up e-commerce. Its director of product reveals how avoiding the Amazon model helped fuel its meteoric rise.

The top 10 slides from Netflix's groundbreaking first culture deck that experts say had the most impact

Exclusive data that predicted Netflix's big Q2 subscriber miss suggests international growth has bounced back 

Original author: Lucia Moses

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Oct
15

How to forget a Wi-Fi network on your Mac, so your computer stops automatically connecting to it

Your Mac has a great feature that saves Wi-Fi networks that you've previously signed into, automatically joining the network whenever you're in range of it. However, there are a few scenarios where this may be a burden.

Perhaps you have two networks at home or work, and now only want to use one of them on your Mac. Instead of having to check which one you've connected to every time you turn on your computer, you can remove the one you no longer want to use. 

Maybe the password has changed since you've last signed into a network and for some reason you're not being automatically prompted to enter the new one. Forgetting the network will help solve that problem. 

Or, you could just want to tidy up the long list of saved networks you've accumulated over time.

Whatever the reason it may be, forgetting a Wi-Fi network on your Mac is easy. Here's how.

Check out the products mentioned in this article:

MacBook Pro (From $1,299 at Apple)

How to forget a Wi-Fi network on your Mac computer

1. Click on the Wi-Fi icon at the top right of your top menu bar.

2. Click "Open Network Preferences…"

Find your Network Preferences by clicking on the Wi-Fi icon. Christina Liao/Business Insider

3. Click "Advanced…"

4. Find the Wi-Fi network that you'd like to forget and click on it. If you'd like to select multiple networks, hold down the "Command" key as you click on additional networks.

5. Click the minus "—" sign.

Once you've selected the network(s) you'd like to forget, click "—." Christina Liao/Business Insider

6. Click "Ok."

7. Click "Apply."

To save the changes, click "Apply." Christina Liao/Business Insider

Original author: Christina Liao

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Aug
23

Armory lands $10M Series A to bring continuous delivery to enterprise masses

Twitter has published its moderation policies for world leaders.The post from Twitter doesn't discuss the actions of any specific world leader, but the company said it wanted to better explain why it makes moderation decisions when reviewing controversial posts from political figures."The actions we take and policies we develop will set precedent around online speech and we owe it to the people we serve to be deliberate and considered in what we do," Twitter said.Visit Business Insider's homepage for more stories.

Twitter has revealed its moderation policies for world leaders in a new blog post.

The post from Twitter doesn't discuss the actions of any specific world leader, but the company said it wanted to better explain why it makes moderation decisions when reviewing controversial posts from political figures.

"When it comes to the actions of world leaders on Twitter, we recognize that this is largely new ground and unprecedented," Twitter said in a blog post. "We understand the desire for our decisions to be 'yes/no' binaries, but it's not that simple. The actions we take and policies we develop will set precedent around online speech and we owe it to the people we serve to be deliberate and considered in what we do."

Twitter said the following types of tweets will lead to enforcement, regardless of who is making the posts:

Promotion of terrorismClear and direct threats of violence against an individual (context matters: as noted above, direct interactions with fellow public figures and/or commentary on political and foreign policy issues would likely not result in enforcement)Posting private information, such as a home address or non-public personal phone numberPosting or sharing intimate photos or videos of someone that were produced or distributed without their consentEngaging in behaviors relating to child sexual exploitationEncouraging or promoting self-harm.

Twitter revealed a new enforcement policy for politicians and other influential users in June that labels tweets that are in violation of the platform's policies instead of deleting them. However, that policy is only in place for Twitter accounts with 100,000 or more followers.

The company said it will leave controversial tweets intact for the sake of discussion, and so that people can engage with statements made by political leaders.

"Our mission is to provide a forum that enables people to be informed and to engage their leaders directly," Twitter said in the blog post clarifying its policies for world leaders.

Twitter's saftey account said that offending tweets will be marked with a new warning label that makes it impossible to like reply, share or retweet the tweet in question. However, users would be able to express their opinions on the tweet by using the "Retweet with Comment" function that provides a link to the original moderated tweet.

As the 2020 presidential candidates and other politicians continue to rely more heavily on Twitter as a platform for policy and discussion, they have also questioned the rules of engagement. Earlier this month, Sen. Kamala Harris, a Democratic presidential candidate, wrote a letter asking Twitter to ban US President Donald Trump for six tweets that she felt violated the companies policies.

Harris specifically identified six tweets that coultargeted or threatened someone, or could incite violence — all of which would violate Twitter's user agreement. Twitter confirmed that it received the letter, but told Business Insider the blog post on world leaders was a separate announcement.

In August, Twitter temporarily suspended an account belonging to Sen. Mitch McConnell's re-election campaign after it posted a video that included violent threats against the senator. Twitter reinstated the account after the campaign appealed the decision and the Republican National Committee threatened to stop funding campaign advertisements on Twitter.

The video posted by @Team_Mitch was reinstated with a sensitive content label.

Original author: Kevin Webb

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Nov
07

November 13 – Rendezvous Meetup to Discuss Competing with Heavily Funded Startups - Sramana Mitra

Some homeowners with Tesla solar panels said they had been left frustrated as they wait for the company to fixed damaged panels on their roof.On August 1, the roof of Briana Greer's home in Colorado caught fire as she waited for Tesla to send a crew to look at her panels. The company has yet to investigate the situation, she said.Greer said that Tesla didn't properly maintain the panels. Homeowners in states from Maryland to Arizona with Tesla solar panels have also found dealing with Tesla to be frustrating, and they've been forced to pay regular fees as their systems have been shut off.Current and former Tesla employees said that this is all related to "Project Titan," a secret program Tesla launched in the summer of 2018 to quietly change out faulty wiring on solar roofs across the country.Business Insider sent Tesla an extensive list of claims made by customers and current and former solar employees for this story. Tesla did not reply to repeated requests for comment via phone calls, emails, or text messages.

Briana Greer was out of town when the fire started in her Tesla solar roof panels. Luckily, her neighbors in Louisville, Colorado — a town outside Boulder — were vigilant, and they were able to put out the fire before the fire department arrived.

That was on August 1. The day before, Greer said, Tesla had contacted her to let her know its system had been detecting voltage fluctuations for a couple of days. The company said it would send a crew to check it out on August 8. That was too late.

Greer, an environmental consultant, said she had yet to receive a report explaining why any of this happened.

"They purposely keep a lot of people in the dark. For an energy company, that's ironic," Greer told Business Insider in an interview last month.

Tesla did not respond to multiple requests for comment on this article, but a local Fox station in Colorado reported last month that Tesla told it that "its solar panels are safe and very rarely catch fire." The Fox report also said that Tesla said it was working with Greer's insurance company.

Tesla has not agreed to let her out of her contract, so Greer set up a GoFundMe to raise funds for an attorney to deal with this matter.

Greer said she believes Tesla was in breach of its agreement with her and Xcel, a third-party electric company that installed her meter and connected Tesla to the grid. Her contract with Tesla, viewed by Business Insider, says Tesla maintains the solar panels according to manufacturer specifications.

Xcel did not respond to a request for comment.

Greer's panels were made by a solar-panel manufacturer called Trina, whose handbook says its panels should be physically inspected twice a year. Tesla was not doing that, Greer said.

Trina did not respond to a request for comment.

Greer's contract also said that Tesla should maintain the panels according to state law. In 2017, the year Greer had her panels installed, Colorado adopted the National Electrical Code. But Greer, who provided Business Insider with diagrams of her system, said Tesla did not update her solar panels to code. For example, the NEC 2017 rules require all solar panels to be capable of a rapid shutdown at the module level, and according to Greer, the system that caught fire did not have that.

Tesla did not respond to multiple requests for comment.

In an email dated September 23 and viewed by Business Insider, a Tesla representative told Greer that the company did not have maintenance records "aside from remote monitoring and reactive response." The company does not visit people's homes proactively, the email said, unless it's performing a mandatory service in a customer's neighborhood.

In August, Walmart sued Tesla, claiming that it failed to maintain the solar panels on stores across the country. Seven of those stores caught fire — one ultimately closed for a week this spring — and millions of dollars in losses and damages occurred, it said. Walmart's complaint says, just as Greer alleges, that Tesla never explained why the fires started.

Walmart had the resources to look into it. Its complaint detailed its finding that Tesla had installed faulty Amphenol connectors that could not regulate heat going into the solar panels. As a result, it said, the panels experienced temperature spikes that could lead to fires.

After the Walmart suit was made public, Business Insider reported that last year Tesla started a secret program, called "Project Titan," to replace as many of these Amphenol connectors as quickly and quietly as possible. Tesla told Business Insider that its software-monitoring applications found that a "small number" of the connectors experienced failures and disconnections higher than their standards allowed.

In that September 23 email to Greer, the most Tesla said about the fire was that her system "was not flagged" as having issues with the Amphenol connectors. To her, that simply isn't enough.

"They're playing with my life while collecting money from the rate-payer," Greer said.

Tesla did not respond to multiple requests for comment about Greer's claims.

If you would like to share your experience as a customer or employee of Tesla's auto or solar companies, email me at This email address is being protected from spambots. You need JavaScript enabled to view it..

Local news channels show a fire at a Walmart in Beavercreek, Ohio, in March 2018. WHIO

Shut down and paying anyway?

To understand how customers may be affected by Project Titan, Business Insider spoke with five Tesla customers, as well as one former and two current Tesla solar employees. Tesla did not respond to multiple requests for comment about their claims.

All the customers — who were in Arizona, Massachusetts, New York, and Maryland — said they were given little to no explanation of why their panels needed to be serviced. They said they were told to turn off their systems and wait for a crew to come and do maintenance. All of them said they were forced to continue paying Tesla leasing fees, as well as an estimate for power, while their systems were shut off.

One customer, Christina Caron of Phoenix, Arizona, told Business Insider that her system started having problems in August 2018. Then in November, she said, she received an email from Tesla informing her that her system was producing an arc-fault reading. According to two current Tesla employees, who asked to remain anonymous for fear of reprisal, an arc-fault reading shows that the connectors have overheated at one point.

Inside the company, the people said, there is a ranking system for the severity of an arc fault. The employees said an X means that a customer should be serviced right away. An arc fault 1 is the next most severe, then an arc fault 2 and, finally, an arc fault 3, the employees said. Caron said she did not know where her arc fault ranked.

A Tesla crew inspected Caron's system in February and determined that it had been damaged and needed to be replaced. The crew didn't say why, but told Caron that there were hot spots and moisture patches in the panels. The system's been off, at Tesla's request, ever since.

However, Caron said she was still paying Tesla to lease the panels, as well as an average energy rate that the company calculates. Plus, she has to pay her local electricity provider.

"So my electric bills are not $250 or lower — they have ranged from $400 to $800 for one month because my solar has been shut off, and that is with roughly the same usage as last year and the year before," Caron told Business Insider. "Nobody could give us any answers except to say, 'We are not responsible for the high electric bills that are coming in when the system is off.'"

Jeffrey Sutherland, a homeowner outside Boston, also experienced an arc-fault error, but he had to let Tesla know about it, he said.

"The claim that they are actively monitoring their systems is not true," he said of his experience in a phone call with Business Insider. "I had to call them in March to ask about the arc-fault errors I had been seeing on my inverter for months. The tech-support person looked at the logs and immediately instructed me to turn the system off."

Sutherland said that Tesla sent someone out to inspect the system in April and that they said they needed to "replace parts that are sending faulty signals to the inverter." They also said there were "faulty components" but did not elaborate on what exactly the problem was, he said.

So after seeing that he was still being charged for 400 kilowatts of production even though his system was turned off, Sutherland turned his system back on.

"The billing representative insisted that I needed to pay under the purchase-power agreement, even though they turned off the system. He would not reverse the charges," Sutherland said.

In August, Sutherland said, his system would intermittently go into standby mode. He would turn it back on only to have it shut down 15 to 20 minutes later. It wasn't until Sutherland read about Project Titan, Tesla's secret project to replace faulty connectors, that he became concerned and shut the system off entirely, he said. As of October 3, his panels had not been replaced.

If you would like to share your experience as a customer or employee of Tesla's auto or solar companies, email me at This email address is being protected from spambots. You need JavaScript enabled to view it..

Greer's roof. Briana Greer

Inside out

Two current Tesla employees and one former employee told Business Insider that the company instructed its people not to say the word "fire" but "thermal event" instead.

Tesla did not respond to multiple requests for comment on the employees' claims.

They also said that there was widespread concern within the company about the quality of the Trina panels that were on Greer's house. Trina did not respond to Business Insider's request for comment on the claim.

If a customer asked what was happening above their heads, one current Tesla employee who works in solar-panel installation told Business Insider, employees were to read a script that sounds something like this:

"We are here today to replace a part on your system that has shown a propensity to fail and can cause interruption to your service. We're here to prevent that today, and once the work is complete, you'll be able to enjoy uninterrupted, flawless service."

Two current Tesla employees said they were instructed not to tell customers anything specific about why their roof needed maintenance, or anything related to Project Titan.

"At the start, Tesla was being transparent about the connectors. Then they began to hide why maintenance was required," one person said.

"I think people need to understand that we're lucky that no one has died," they said, adding, "This could be on your home, over your kid's bedroom."

Indeed, at Greer's house in Colorado, the fire started over her 16-year-old son's bedroom.

Business Insider sent Tesla an extensive list of claims made in this story. Tesla did not reply to repeated requests for comment via phone calls, emails, or text messages.

Original author: Linette Lopez

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Oct
15

Apple and Goldman Sachs are being picky about who gets an Apple Card

Hollis Johnson/Business Insider

Apple and Goldman Sachs are being picky about who they approve for Apple Card, the new credit card they launched in August."The approval rates early on have been lower," Goldman CEO David Solomon said on the bank's third-quarter earnings call, adding that the bank is favoring applicants with excellent credit scores."Keeping approval rates low suggests that at least initially Apple wants to focus on low-risk (higher credit score) customers, rather than catering to higher-risk customers," a Wharton associate professor told Markets Insider.Watch Apple and Goldman Sachs trade live on Markets Insider.

Apple and Goldman Sachs are being picky about who gets an Apple Card, the new credit card they launched in August.

"The approval rates early on have been lower," Goldman CEO David Solomon said on the bank's third-quarter earnings call. "That's a decision Goldman Sachs is making as the bank, but we're doing that in concert with Apple."

The pair are "skewing to the highest side of the FICO bands," Solomon continued, meaning they're mostly approving applicants with excellent credit scores.

"We are quite vigilant" about "not being negatively selected out of the box," he added. "Over time, we'll start to see better credits appear, the approval rates will go up."

Strong interest in Apple Card has allowed Apple and Goldman to be discerning in their choice of cardholders.

"They are keeping their underwriting standards high, and are able to be picky about who to approve, because there is so much demand for the branding, convenience, and new features of the Apple Card," Benjamin Keys, an associate professor at the University of Pennsylvania's Wharton School, told Markets Insider. 

"The usual concern for a credit card lender is that the person who really needs the credit is exactly the person who the lender doesn't want to lend to," Keys continued.

"Keeping approval rates low suggests that at least initially Apple wants to focus on low-risk (higher credit score) customers who will use the card transactionally and generate interchange fees, rather than catering to higher-risk customers who may be charged high interest rates but also default at an elevated rate," he added.

Goldman will be eager to make Apple Card a success after spending about $300 million to build it and reassigning thousands of its engineers to finish it on time, according to the Wall Street Journal.

The bank also conceded to Apple's demands to scrap late fees and not sell customer data, and it agreed to use the iPhone maker's signature font and simplify customers' monthly statements against its lawyers' advice, the newspaper reported.

Read more: The man responsible for the finances of NYC's richest millennials details the road to mastering and growing your wealth in 3 simple steps

Original author: Theron Mohamed

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Nov
04

Enterprise customer data platform Treasure Data gets $234M backing from SoftBank

Google unveiled the Pixel 4 on Tuesday, its newest flagship smartphone.The phone comes with new motion sensors for unlocking the device more quickly and performing tasks using touchless gestures as well as an improved camera.Starting at $800, the Pixel 4 is a direct competitor to Apple's iPhone 11 — which also boasts noteworthy camera upgrades over its predecessor.Here's a look at how the Google Pixel 4's specifications compare to those of the iPhone 11 and iPhone 11 Pro.Visit Business Insider's homepage for more stories.

Google finally introduced its much-anticipated Pixel 4 smartphone on Tuesday, which offers a dual-lens camera and a new radar-powered motion-detection system.

The phone, which begins shipping on October 24, starts at $800 — putting it in direct competition with Apple's new iPhones. The iPhone 11 starts at $700, while the iPhone 11 Pro begins at $1,000.

With the Pixel 4, Google is making a statement about what it envisions as being critical to the future of the smartphone. The Pixel's 4 new motion sensors and deep integration with the Google Assistant suggest the company's approach is all about building more intelligence into its products.

The Pixel 4 — along with all of the other gadgets Google announced on Tuesday — is the latest result of the company's "Made by Google" initiative, which the firm launched in 2016 as its first major push into hardware.

Read more: I've tried every single iPhone Apple currently sells — here's how to decide which one is right for you 

Google trails behind rivals like Samsung and Apple in the smartphone industry. Its sliver of the market is so minimal that research firms like The International Data Corporation and Canalys don't even break out its shipments in their quarterly reports. But Google's hardware products do serve another important purpose: keeping consumers hooked into its ecosystem of increasingly important services and products like the Google Assistant. 

If you're deciding between the Pixel 4 and Apple's latest iPhones, here's a look at how their specifications compare. We'll have a more comprehensive guide on how the Pixel 4 stacks up against Apple's latest smartphones once we've had more time to use it. 

Original author: Lisa Eadicicco

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Oct
15

You can connect Bluetooth headphones to your Nintendo Switch with a special transmitter — here's how

One would think that with all the features built into a Nintendo Switch console, it would be possible to connect a set of wireless Bluetooth headphones. However, you can't — at least, not without special equipment.

While you can't directly pair Bluetooth headphones to a Nintendo Switch, there is a relatively easy way to work around the issue: a Bluetooth transmitter.

Check out the products mentioned in this article:

Nintendo Switch (From $299.99 at Best Buy)

Scosche Bluetooth Transmitter (For $39.99 at Amazon)

How to connect Bluetooth headphones to your Nintendo Switch

The solution is to convert the Switch's regular 3.5 mm headphone jack into a Bluetooth transmitter by using a special dongle.

The Nintendo Switch cannot pair with Bluetooth headphones without the use of a third-party transmitter — the small white box in this photo. Steven John/Business Insider

You can get a good Bluetooth transmitter on Amazon, and the dongle can convert any device with an audio jack into a Bluetooth-friendly system.

Just plug the transmitter into the audio output jack on the top of the Nintendo Switch, and then pair it with your Bluetooth headphones.

Here's an example of how to do so with the transmitter linked above:

1. With the dongle inserted into the Switch, hold the pair button for several seconds to place it into pairing mode. Most will flash once in this mode.

2. Now hold down the pair button on your headphones. When the light on the dongle becomes solid, you have successfully paired the devices.

A small Bluetooth dongle allows Bluetooth-enabled earbuds or headphones to work with the Switch. Steven John/Business Insider

Be sure to follow the pairing instructions included in your specific transmitter's manual.

The audio will now play just as it would through a pair of headphones connected by wire.

Of course, an even easier solution here is to simply use headphones with a physical wire, and plug them into the 3.5 mm jack. But this option won't give you nearly as much flexibility.

 

Original author: Steven John

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