Jan
29

Greylock’s Reid Hoffman and Sarah Guo to talk fundraising at Early Stage SF 2020

Early Stage SF is around the corner, on April 28 in San Francisco, and we are more than excited for this brand new event. The intimate gathering of founders, VCs, operators and tech industry experts is all about giving founders the tools they need to find success, no matter the challenge ahead of them.

Struggling to understand the legal aspects of running a company, like negotiating cap tables or hiring international talent? We’ve got breakout sessions for that. Wondering how to go about fundraising, from getting your first yes to identifying the right investors to planning the timeline for your fundraise sprint? We’ve got breakout sessions for that. Growth marketing? PR/Media? Building a tech stack? Recruiting?

We. Got. You.

Hoffman + Guo

Today, we’re very proud to announce one of our few Main Stage sessions that will be open to all attendees. Reid Hoffman and Sarah Guo will join us for a conversation around “How To Raise Your Series A.”

Reid Hoffman is a legendary entrepreneur and investor in Silicon Valley. He was an Executive VP and founding board member at PayPal before going on to co-found LinkedIn in 2003. He led the company to profitability as CEO before joining Greylock in 2009. He serves on the boards of Airbnb, Apollo Fusion, Aurora, Coda, Convoy, Entrepreneur First, Microsoft, Nauto and Xapo, among others. He’s also an accomplished author, with books like “Blitzscaling,” “The Startup of You” and “The Alliance.”

Sarah Guo has a wealth of experience in the tech world. She started her career in high school at a tech firm founded by her parents, called Casa Systems. She then joined Goldman Sachs, where she invested in growth-stage tech startups such as Zynga and Dropbox, and advised both pre-IPO companies (Workday) and publicly traded firms (Zynga, Netflix and Nvidia). She joined Greylock Partners in 2013 and led the firm’s investment in Cleo, Demisto, Sqreen and Utmost. She has a particular focus on B2B applications, as well as infrastructure, cybersecurity, collaboration tools, AI and healthcare.

The format for Hoffman and Guo’s Main Stage chat will be familiar to folks who have followed the investors. It will be an updated, in-person combination of Hoffman’s famously annotated LinkedIn Series B pitch deck that led to Greylock’s investment, and Sarah Guo’s in-depth breakdown of what she looks for in a pitch.

They’ll lay out a number of universally applicable lessons that folks seeking Series A funding can learn from, tackling each from their own unique perspectives. Hoffman has years of experience in consumer-focused companies, with a special expertise in network effects. Guo is one of the top minds when it comes to investment in enterprise software.

We’re absolutely thrilled about this conversation, and to be honest, the entire Early Stage agenda.

How it works

Here’s how it all works:

There will be about 50+ breakout sessions at the event, and attendees will have an opportunity to attend at least seven. The sessions will cover all the core topics confronting early-stage founders — up through Series A — as they build a company, from raising capital to building a team to growth. Each breakout session will be led by notables in the startup world.

Don’t worry about missing a breakout session, because transcripts from each will be available to show attendees. And most of the folks leading the breakout sessions have agreed to hang at the show for at least half the day and participate in CrunchMatch, TechCrunch’s app to connect founders and investors based on shared interests.

Here’s the fine print. Each of the 50+ breakout sessions is limited to around 100 attendees. We expect a lot more attendees, of course, so signups for each session are on a first-come, first-serve basis. Buy your ticket today and you can sign up for the breakouts that we’ve announced. Pass holders will also receive 24-hour advance notice before we announce the next batch. (And yes, you can “drop” a breakout session in favor of a new one, in the event there is a schedule conflict.)

Grab yourself a ticket and start registering for sessions right here. Interested sponsors can hit up the team here.

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Jan
29

Insurance startup Gabi raises $27M to double its product, engineering and marketing teams

Gabi, a startup built to help consumers save money on home and auto insurance, announced today that it has closed a $27 million Series B.

The company intends to use its new capital to rapidly expand its team and invest in its product. Nearly every startup does something similar after it collects new cash, so what makes Gabi’s round interesting? Its space is attracting lots of capital, it has some notable, venture-backed competitors and its business model helped the company close its latest round. All that made the Gabi deal quite interesting.

TechCrunch covered the company’s Series A back in early 2018. The startup has come quite a ways since then. Let’s dig in.

The basics

Before the company’s Series B, Gabi raised a $2.6 million seed round. That 2017-era investment came from SV Angel and A.Capital Ventures. Then, in early 2018, Gabi put together $9.5 million in a Series A led by Canvas Ventures. As you can quickly see, the company’s latest round is larger than its preceding capital raises times two.

That makes the $27 million round a big deal for the young company. Mubadala Capital led the event, while prior investors Canvas and others took part. Gabi has now raised $39.1 million in known capital.

Finally, before we dig into Gabi, how it works and why that matters, it’s worth noting that the company declined to share any growth metrics. We’d normally complain at this juncture, but its competitor Insurify — which raised a $23 million Series A earlier this year — also didn’t share notes on its own growth. Given that they are both now well-funded, we won’t let them not share in the future.

Now let’s tie the company’s model to its round.

How Gabi works

TechCrunch previously explored the company’s creation and operational history, which lets us instead focus on what it does today. Gabi is what CEO Hanno Fichtner calls a “tech-enabled broker,” sitting between customers and insurance companies. Its service lets people upload their current policy, which Gabi uses to find cheaper policies for the customer that have similar levels of coverage.

If that customer buys a new policy, Gabi gets paid. However, there’s a wrinkle. According to Fichtner, Gabi gets paid again if that customer renews the policy. So, in a sense, Gabi generates recurring revenue. And the better it does at matching consumers with insurance that they buy, and then keep, the more money it can make. (This impact is heightened by the fact that most Gabi customers are existing insurance customers, it told TechCrunch, meaning that they tend to make for more lucrative sign-ups.)

All that fits into the Series B when you consider time. Gabi is around three years old, Fichtner told TechCrunch, meaning that its early customer cohorts have only had so much time to mature, and demonstrate retention (renewals); the higher the company’s retention rates proved to be, the more lifetime value (LTV) that Gabi could squeeze from its customers.

More simply, the better its retention proved, the more valuable Gabi would be as a business. Which brings us back to its new round.

Gabi raised its Series B, from which we can infer that its retention rates were at least pretty good. The company thinks so. Fichtner told TechCrunch that Gabi was able to raise because its “unit economics are so great.” The CEO went on to say that Gabi has “proven in the past year that customers like our product, that they are signing up at reasonable customer acquisition costs (CAC) and that the lifetime value (LTV) that we are producing based on retention [is] high enough” to be attractive.

So, getting paid off consumer insurance re-ups seems to have made Gabi an attractive receptacle for venture dollars.

The insurance game

According to Fichtner, Gabi works with a number of the venture-backed insurance companies — startups like Root Insurance and Lemonade. Regular readers will recall that we’ve inducted two of the three into the $100 million ARR club (more here and here). Fichtner told TechCrunch that they make attractive partners as they are “quite competitive” and provide strong customer support.

Toss in Insurify and Gabi and there’s a constellation of insurance-focused startups that are raising oodles of ducats. Why? Fichtner left us with a figure that we have to share as it helps answer our question. Guess, if you will, how much money is paid out in the U.S. each year in insurance commissions? $64 billion, for personal (non-corporate) insurance.

According to the executive, commissions on such products can be as high as 13%. You can do the math. That’s one heck of a lot of space to sell into.

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Jan
29

1Mby1M Virtual Accelerator Investor Forum: With Jishnu Battacharjee of Nexus Venture Partners (Part 3) - Sramana Mitra

Sramana Mitra: Is Abhinav the CEO? Jishnu Battacharjee: That’s correct. He has two other co-founders. In 2017, we started thinking of what we should do regarding monetization. 2018 was our first year...

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Original author: Sramana Mitra

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Jan
29

How PaaS Impacts the Stock Prices of SaaS Companies - Sramana Mitra

I assume you have been reading my commentary on Platform-as-a-Service (PaaS).  To recap, in SaaS Companies: You Have An Unprecedented Opportunity, I started highlighting the massive momentum in...

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Original author: Sramana Mitra

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Oct
09

MadHive signs $100M deal with SADA for Google Cloud

Last year, when co-founders Danny Steiner and Krista Berlincourt debuted Kenshō Health, their directory and information service for holistic medicine, Berlincourt called it “the antithesis of Goop.”

While Gwyneth Paltrow’s lifestyle brand startup serves up a heady mix of unverified pseudo-scientific claims alongside longstanding holistic practices, Steiner and Berlincourt focused on the verified and verifiable claims coming out of the medical community.

The two founders and their Los Angeles-based team amassed a group of healthcare providers hailing from Stanford University,  Harvard University, Columbia University and others — all with a concentration on accreditation. 

Now the service is publicly available and serving up the latest information on holistic medicine — powered by a partnership with the academic publisher Wiley — and a verified list of local practitioners for consumers seeking treatments.

We have six points of verification,” says Steiner. “We look at accreditation, experience, peer reviews, customer reviews, we speak to the providers themselves to make sure we’re on the same page of what we’re trying to provide and for premier providers we do a background check.”

That vetting has gone a long way toward providing what the company’s founders say are tens of thousands of beta users with a search and discovery tool for information on holistic health and wellness and direct access to holistic health practitioners. 

While “wellness” is a nebulous term often representing therapies with questionable clinical value, it’s a huge business in the U.S. and around the world. Some estimates from industry organizations like the Global Wellness Institute put the dollar value of the industry at roughly $4.2 trillion, encompassing everything from medical tourism to personalized and complementary medicine.

The complementary medicine component alone is a $360 billion market opportunity, according to the GWI, and it’s there that Berlincourt and Steiner are focusing their attention.

Kenshō Health co-founders Danny Steiner and Krista Berlincourt

“We wanted to create something that acted at the right point of intervention,” says Berlincourt, a former public relations professional who launched the business after turning to holistic medicine to treat her chronic adrenal failure. “So we curated a provider network and made [complementary medicine] easy to understand through research.”

The company encourages providers on its platform to offer their services on a sliding scale to improve accessibility and ensure that “this isn’t only for the wealthy elite,” says Berlincourt.

While the service is currently free, both Berlincourt and Steiner say there are obvious paths to making money that the company will explore after it builds out a solid base of users. Various potential revenue streams involve selling treatment or instructional packages or charging for listings on the site.

Kenshō’s thesis on a broader market embracing the principles of holistic medicine seems to be supported by recent moves from the nation’s largest public healthcare providers. For the first time, Medicare and Medicaid are now officially covering acupuncture as a verified treatment option for certain conditions, the Center for Medicare and Medicaid Services announced last week.

There’s also a broader recognition of the role that lifestyle and general health and fitness play in most illnesses, says Berlincourt.

“Eighty-seven percent of deaths are related to lifestyle-related disease according to the CDC,” she says. “And 75% of what we’re spending on healthcare is on the conditions associated with these chronic diseases. We don’t treat the root cause and people don’t know that there are other options.”

Now, with the public launch and financial support for investors like CrossCut Ventures, Female Founders Fund and Evolve Ventures, the company is hoping to create the “Good Housekeeping seal of approval” for wellness providers, according to Berlincourt.

“Conventional medicine wants to play with holistic medicine, but there’s a lack of connection. Our goal is to provide that connection.”

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Oct
10

4 lessons every company should learn from the back-to-back Facebook outages

In the streaming era, data on a show’s viewership and popularity is harder to come by. It’s no longer as simple as setting up a Nielsen box to get data on a show being watched across TVs, phones, tablets and the web. One company solving this problem for content owners, broadcasters and streamers alike is Whip Media Group, parent company to the TV and movie tracking app TV Time. The company announced today it has raised $50 million in Series D funding to continue to grow its business.

The round was led by asset management firm Eminence Capital and includes participation from Raine Ventures. To date, Whip Media Group has raised $115 million from Raine Ventures, Eminence, IVP and others.

Whip Media Group has a varied history. TV Time began as WhipClip, a source for a legal collection of GIFs from favorite shows. But following the company’s acquisition of French startup TVShow Time in December 2016, it pivoted to become a social TV community. The TV Time app allows users to track their favorite shows by marking episodes as watched, as well as join in the show’s community on the app where users discuss the episode; share photos, screencaps, and memes; take polls; and more. Its recommendations feature also helps users find more things to watch.

The company rebranded as Whip Media Group to reflect that it’s now home to a handful of businesses, including the TV Time app, as well as TheTVDB, an entertainment database for TV and movies and, more recently, the content value management platform, Mediamorph.

Though consumers only interact with the TV Time app, those engagements help fuel Whip Media Group’s larger business.

Today, the TV Time app has anywhere between 800,000 and a million active users per day. And 50% of users contribute some sort of data — for example, following a show, creating content, liking another user’s post, reviewing an episode, commenting and so on. To date, TV Time has tracked more than 15 billion episodes.

Initially, TV Time was using this data to develop a new type of ratings system for the cord-cutting era. But TV Time learned that a show’s ratings don’t matter to video-on-demand services that don’t sell advertising. Instead, what TV Time could provide was emotional data on how users responded to shows.

“By collecting [this data] we can build these models to not only say what people are watching, but also start to predict what they’re going to watch next,” says Whip Media Group CEO Richard Rosenblatt.

In addition, the engagement data can help streamers find out things they never could before — like which moment in an episode had huge spikes of user interest, i.e. “the most memed moment.” This data can help them to better market the show as well as help them think about the show’s direction for future seasons.

Now, with the acquisition of Mediamorph, Whip Media Group can also help to value content. This allows buyers and sellers to make determinations about where to sell shows and for how much.

This data is highly valuable to Whip Media Group’s clients, which include more than 50 of the biggest names in entertainment — like Disney, Warner Bros., Hulu, NBCU, Paramount, Sony, Lionsgate, BBC, HBO, AT&T, T-Mobile, Liberty Global, Discovery and United Talent Agency. (There are other large, household names in streaming that also use the company’s data, but can’t be disclosed due to NDAs.)

When a content owner sells a show to a modern-day streaming service, they often have no way of knowing how it performs.

Whip Media Group, starting at the end of Q1, will be able to start making predictions about where a particular piece of content available for sale should go, says Rosenblatt.

“We will be able to roll out, starting in the first quarter, an ‘engagement score,’ where [content owners will] actually be able to look at how one piece of content engages a certain demographic or a certain geography differently than another piece of content,” Rosenblatt explains. “If you think about how ad networks got started 20 years ago — and you were trying to match the right consumer with the right ad, and all that mattered was if they clicked. Nothing else mattered. Google won because they had the best data, the best models…that’s what we want to do,” he continues.

“We want to put the right piece of content on the right platform, in the right country, to the right demographic. And we don’t think that there’s anyone else in this position like we are — that has all of that between Mediamorph and TV Time,” he says.

This data is more important than ever in an era where core classics are selling for as much as half a billion (like the “Seinfeld” sale to Netflix or “Friends” to HBO Max) or even more (like the billion-plus-dollar deal for “Big Bang Theory,” which also went to HBO Max.)

More broadly, global online television episode and movie revenues will reach $159 billion in 2024; more than double the $68 billion recorded in 2018, according to Research and Markets.

Whip Media Group’s new round of funding is being used, in part, to help pay for the Mediamorph acquisition, which was a combination of cash and stock. But the majority is being used to grow the business, including by expanding the company’s sales and data teams and accelerating product development.

The company has already hired 20 people so far and expects to hire 50 by year-end, mostly on the data and engineering sides.

“Whip Media Group is building software and data solutions that will transform the way content is being bought and sold throughout the global entertainment ecosystem,” said Ricky Sandler, chief executive officer of Eminence Capital, in a statement. “We believe in their vision and their exceptional leadership and technology teams and are excited to partner with them as they rapidly expand their business.”

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Oct
10

The emergence of datacenter-as-a-service

GoDaddy has reached an agreement to acquire Over, the startup behind an app that helps businesses create the photos and videos they need for social media.

Justin Tsai, GoDaddy’s vice president of growth and product, said this acquisition is about acknowledging “a world of entrepreneurs who may never have a website.”

He told me, “Over’s capabilities really target those set of people, who may have an Instagram profile where they need to post visually engaging content but have never gone to GoDaddy.”

This follows GoDaddy’s relaunch of its website-building tools last fall under the new name Websites+Marketing, with additional features around email marketing, search engine optimization and maintaining a presence beyond your website, whether that’s on Facebook or Yelp.

Tsai said Websites+Marketing now has 1 million paying customers, but as more business started using it, “We started noticing users really had trouble creating great content as they go to those platforms. They didn’t know what to post or how to make that post really sing.”

That’s where Over comes in, offering a variety of customizable templates and layouts that should make it faster and easier to create eye-catching visual content. The goal, according to co-founder and CEO Matt Winn, is to “build guitars, not violins” — in the same way that someone can pick up a guitar and “strum a few cords,” they should be able to download Over and quickly “start creating really great content.”

In fact, the startup says it has more than 1 million active users of its own, who are using it to create more than 220,000 projects every day.

Tsai said GoDaddy and Over were initially discussing a partnership, but as it became clear that there was an opportunity to integrate the products more deeply, those discussions led to acquisition talks.

Over will continue to operate as a standalone app, and he said the team will continue to develop new features for the app. At the same time, they’ll be building integrations with Websites+Marketing, for example by taking Over and connecting it “into our insights tool to understand how different elements of [online] presence layer in together, to look at templates and how those actually help different types of small business owners.”

The financial terms of the acquisition were not disclosed. Winn said Over had previously raised funding from True Ventures and angel investors, and that the entire 76-person team will be joining GoDaddy. Over will continue to operate out of its Cape Town, South Africa headquarters.

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Oct
10

Gardyn uses IoT to help you grow greens indoors

According to an Allied Market Research report, the global autonomous vehicle market is expected to grow from $54.23 billion in 2019 at 40% CAGR to $556.67 billion by 2026. The autonomous vehicle...

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Original author: MitraSramana

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Jan
29

Mobile messaging startup Attentive raises another $70M

Less than six months after it announced $40 million in funding, Attentive has raised another $70 million — this time in Series C funding.

The new round was led by Sequoia and IVP, two firms that were part of the Series B. Previous investors Eniac Ventures and NextView Ventures also participated.

CEO Brian Long (who, along with his Attentive co-founder Andrew Jones, sold his previous startup TapCommerce to Twitter) told me that he wasn’t planning to raise money again so soon, but things were going even better than expected, with a client list that has grown to more than 750 businesses, including Coach, Urban Outfitters, CB2, PacSun, Party City and Jack in the Box.

Long noted that it’s always smarter to raise money when things are going swimmingly, rather than dealing with the “not-so-fun process” of trying to raise “when you really need it.”

He added, “When you see that you’re doing that well, you think, ‘Hey, we should hire a lot more people to support this growth.’ And then the other piece is just being able to move faster into new areas.”

Long attributed the success Attentive has had thus far to the growing importance of text messages as a channel for businesses to reach consumers, particularly as those consumers are less inclined to open marketing emails or download retailers’ mobile apps. And in contrast to broader messaging platforms, Long said Attentive is “focused on just doing this channel right.”

He said the platform is designed to solve the main problems faced by retailers trying to build a mobile messaging strategy — first, by helping them create a text subscriber list in a way that complies with regulations, then by offering “the ability to send messages that frankly aren’t going to piss people off.”

“We want the messages to be relevant for the consumer, we want to send them things that they care about,” Long said. “The package is on the way, real-time customer service, a product that you were looking at recently is on-sale … there’s a lot of data that you can put to work in order to do it at scale.”

Looking ahead, he hopes to expand beyond the United States and Canada, and to move into industries beyond e-commerce — for example, into more traditional retail, and also to start working with colleges that are looking to attract more applicants.

“Attentive’s growth is a clear indication that people want to interact with brands in new ways, and brands are embracing messaging as an effective way to reach consumers,” said Sequoia partner Pat Grady in a statement. “We are thrilled to double down on our partnership with Attentive so they can continue to deliver fantastic results for their customers and valuable experiences for consumers.”

Attentive has now raised a total of $124 million.

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Jan
29

HeyMama, a premium social network for working moms, raises $2 million

As we spend more and more time on our phones, working busier and busier jobs, and leading more and more overwhelming lives, personal connection with others is harder and harder to come by. HeyMama wants to change that.

The premium social network is aimed squarely at working mothers, looking to give them a space to connect, communicate and learn from each other. The company has today announced the close of $2 million in seed funding, with investors that include Rebecca Minkoff, Kori Estrada, Kathryn Moos, Janna Meyrowitz Turner, Divya Gugnani, Alison Wyatt, Sari Azout, Kymberly Marciano and Karen Cahn, who were HeyMama members pre-investment. Keith Belling also invested in the round.

HeyMama has several moving pieces, but the biggest and most important is the platform itself. The premium network gives members the chance to post to forums, as well as join and communicate with groups like “Tech Moms,” “Single Moms” and “Moms Who Are Fundraising.” Perhaps most importantly, all members get access to the full HeyMama membership database, giving them the ability to learn more about other members and even email them directly.

Interestingly, HeyMama is a bit of a hybrid in terms of the value proposition. Moms can come in and ask about baby food recommendations and hunt for an engineer to join their company all in the same session. Founders Katya Libin and Amri Kibbler say that many members are looking for recommendations, whether they’re for professional or personal purposes.

Another piece of the business is HeyMama events. The company holds events in 11 cities across the country and earns revenue via brand partnerships. For example, Lincoln Motor Company is a sponsor for the 2020 mentorship event series.

Libin said that the offline component is a huge reason why many moms join, as there is no substitution for face-to-face connection.

As an added bonus, HeyMama negotiates membership perks for users, giving them a discount on interesting products and services.

The company says that 85% of its members come via word-of-mouth referrals to the network. When new users do submit an application, those applications are vetted by humans. The founders said that the acceptance rate is about 85%, with HeyMama primarily focused on bringing on new members that can also offer help, not just ask for it.

HeyMama membership costs $35/month or $349/year.

The company did not disclose specific numbers around membership, but did say that it has “thousands” of members on the platform.

HeyMama actually came onto the scene in 2014 in the form of a social media account and online magazine. After realizing that working moms weren’t being served in the best way possible, the company pivoted to a premium social network in 2017, and the rest is history.

“This community is for ambitious women who are coming together to support each other,” said Kibbler. “These women are so incredibly busy, and on HeyMama they can give and get vetted recommendations on everything and know that the responses are coming from women that are like them.”

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Jan
29

Distilled Moments: Poems By Dave Jilk

Dave Jilk was my first business partner (we co-founded Feld Technologies). The photo above is from Dave’s office at 155 Federal Street around 1991. We worked closely together for seven years before selling the company in 1993 to a public company called Sage Alerting Systems, which renamed itself Sage Technologies and then finally AmeriData Technologies. Well, at least the “Technologies” survived that naming transition …

Dave recently published a book of poetry titled Distilled Moments. I read it Sunday night and it’s delicious. If you are into poetry, a friend of Dave’s, or just want a taste of something different from your normal reading stuff, grab a copy.

If, when I met Dave in 1983, you had told me that he would become a poet later in his life, I would have spit out whatever food or drink was in my mouth at the time and rolled around on the ground laughing for a while. I think the only time I ever associated poetry and Dave in my mind is when he would use a phrase like “Physics for Poets” to describe a class at MIT I was considering taking.

Dave and I met on my second day in Cambridge in 1983. I spent my first day alone, feeling very confused and lonely as I wandered around MIT trying to figure out where I was. I crossed the Mass Ave bridge into Boston, had dinner by myself, and went to back to my assigned room in Baker House with three other guys, two of whom immediately got stoned and smoked pot for the rest of the evening (not my thing.)

The next afternoon was the MIT Freshman picnic. On a beautiful fall Cambridge day, Paul Gray (then president of MIT) gave a welcoming speech where, in typical MIT fashion, he said something like:

Look around. Your fellow freshmen are the best and brightest from around the world. Never forget that it is simple math that 50% of you will be in the bottom half of your class.

After talking for a few minutes, he ended by shouting “Let the Rush begin!”

Suddenly, hundreds of people descended on us with signs for their fraternities and living groups (there were no sororities at MIT in 1983.) Two guys I didn’t know – Mark Dodson and Ramanujam Manikkalingam – grabbed me and said, “Come with us.” I jumped in a van, was driven to ADP at 351 Mass Ave, and never left.

I met Dave that first night and we have been best friends ever since. He was a senior when I was a freshman, so we didn’t live together for that long, but we spent a lot of weekend time together. I became close with his first boss, Will Herman, and with Warren Katz (who we met through our seventh employee, Ilana Katz), continue to be extremely close friends.

Now that you’ve got the backstory, I’ll finish this post off with a few teasers from Distilled Moments that I loved.

Following is Twenty-Three, a poem about the morning after a night out together.

This one is my favorite business-related one, titled The Elephant in the Room.

I’ll end the teasers with the beginning of Take the Gloves Off, which is awesomely creative and full of business cliches.

There are many more. Support a friend, a Boulder-based poet, someone who I never expected would be a poet, or just a dear, dear friend by buying a copy of Distilled Moments.

Original author: Brad Feld

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Jan
29

Thought Leaders in Artificial Intelligence: Shantanu Nigam, CEO of Jvion (Part 3) - Sramana Mitra

Sramana Mitra: This 30 million patient data is all from your customer base or are you using any other kind of data? Shantanu Nigam: A lot of this data has been owned by our customer base. We’re...

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Original author: Sramana Mitra

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Jan
29

OpenPhone grabs $2 million for its business phone number app

Y Combinator graduate OpenPhone is raising a $2 million funding round led by Slow Ventures. The company is working on an app that lets you seamlessly get a business phone number without a second phone or a second SIM card.

Y Combinator, Kindred Ventures, Garage Capital, 122WEST Ventures and others are also participating in today’s funding round.

Compared to Aircall and other enterprise solutions, OpenPhone targets small and medium companies that want a mobile-first, easy-to-use solution to take advantage of a second phone number.

For instance, if you’re a freelancer and you hate handing out your personal phone number, OpenPhone lets you separate your personal and professional life more easily.

OpenPhone works on iPhone, iPad and Android. You also can use a web interface to interact with the app from your computer. It currently costs $10 per month per user. For that price, you get a local number, a toll-free number or you can port an existing phone number. Five thousand people are using OpenPhone right now.

You can then use that number for unlimited calls and texts in the U.S. and Canada. Behind the scene, OpenPhone uses your internet connection to establish voice-over-IP calls.

The startup has been working on collaborative features so you can use OpenPhone with multiple users. For instance, you can share a phone number with other users so your team can answer text messages faster and pick up the phone more often. The company has also launched a Slack integration that lets you receive a notification when somebody calls or texts your phone number.

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Jan
29

Bankin’ and Bridge launch payment API using bank transfers

French startup Bankin’ has introduced Bridge Pay this week, an API that lets you initiate payments using bank transfers from your app. Think about it as a sort of Stripe, but for bank transfers. The API currently covers 12 major French banks, which represent around 90% of retail bank accounts in France.

Bankin’ is both a B2B and B2C startup. It operates a popular consumer app that lets you aggregate all your bank accounts in a single app. The company has managed to attract 4 million customers with this app. Bankin’ also manages an API called Bridge. Developers can connect directly with bank accounts to fetch transactions and banking information.

With Bridge Pay, the company wants to go one step further and become a payment API as well. The company has been using Bridge Pay within Bankin’ already — customers can transfer money from one bank account to another in the Bankin’ app. Bankin’ users have transferred €1 billion so far.

Third-party companies will now be able to initiate bank transfers themselves. It could be useful for e-commerce companies that sell very expensive items, for instance. For example, if you want to buy expensive airplane tickets or a Mac Pro on Apple’s website, you might reach your card transaction limit.

It also opens up a ton of possibilities when it comes to automating B2B transactions without having to interact with your bank account. For instance, payroll services could integrate directly with your company’s bank account to transfer money to your employees.

Bridge Pay can be integrated directly in your app or service. When you select payment via bank transfers, you get a list of banks, you then connect to your bank account, choose an account and initiate a payment. Chances are your bank is going to ask you for a confirmation via a text message or a push notification. The company can add more banks in the future without any change in the app.

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Oct
12

No-code AI analytics may soon automate data science jobs

The smart speaker has been a runaway success in the handful of years since it hit the market, catapulting from obscurity to the peak of sales lists and cementing itself in the public consciousness.

Business Insider Intelligence

According to primary survey data from Business Insider Intelligence, as many as half of US respondents reported living in a home with a voice-enabled AI device.

The prevalence of smart speakers is changing how companies in a range of spaces — media, e-commerce, smart home, banking, and more — interact with consumers.

For companies looking to sell these speakers and brands looking to engage with their customers through the now-critical medium, it's important to understand how the voice ecosystem works in practice and how it's being used. 

To learn more about adoption and habits, we surveyed 2,000 US consumers regarding factors like smart speaker ownership, what brands consumers use, and what they use the devices to do. Our survey data offers critical insights for key stakeholders at companies aiming to promote and use the smart speaker to reach customers.

In The Smart Speaker Report, Business Insider Intelligence examines the fast-evolving smart speaker market. First, we provide a glimpse into smart speaker adoption in the US, both overall and by particular demographics. Then, we look at the characteristics of device owners, including how many speakers they own, which types, how often they use them, and what they use them to do. We also break down the top smart speaker use cases and the reasons why they are or aren't resonating with consumers, and advise brands looking to reach their users via this medium how best to do so.

The companies mentioned in this report are: Amazon, American Express, Apple, Deezer, Google, Nest, Pandora, Samsung, Spotify, and TuneIn.

Here are some key takeaways from the report:

5 years since the first device in its category launched, the smart speaker may be demonstrating one of the fastest rates of consumer adoption of any technology device in history, outpacing even the smartphone, per our data.More than half of US respondents who said that they live in households with a smart speaker reported having multiple speakers in their household, and nearly all living in households with speakers use them at least once a week.Media playback, general information, and communication are among the most commonly used features of smart speakers for device users.

In full, the report:

Provides a snapshot of the current state of smart speaker adoption.Highlights the most important ways that consumers are using the devices and looks at what will come next in key segments.Identifies key trends in smart speaker and voice assistant design and usage and offers guidance for companies and brands looking to use the platform moving forward.

Interested in getting the full report? Here's how to get access:

Purchase & download the full report from our research store. >> Purchase & Download NowJoin thousands of top companies worldwide who trust Business Insider Intelligence for their competitive research needs. >> Inquire About Our Enterprise MembershipsCurrent subscribers can read the report here.
Original author: Peter Newman

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Jan
29

Apple is deep-cleaning its China stores and restricting employee travel to protect against the coronavirus

Apple is taking precautions to protect its workers against the spread of the coronavirus in mainland China.CEO Tim Cook said Tuesday the company has restricted employee travel to the country.It is also frequently deep-cleaning its Apple Stores and monitoring employees' temperatures.Visit Business Insider's homepage for more stories.

During Apple's fiscal first-quarter earnings call on Tuesday, CEO Tim Cook talked about the measures the company is having to take to protect its employees from the outbreak of coronavirus.

At last count, Chinese officials confirmed 6,000 domestic cases of the virus with a death toll of 132. The Chinese city of Wuhan, where the virus is thought to have originated, is currently on lockdown.

Cook told analysts that Apple has limited employee travel to "business-critical situations" in China as of last week.  Apple is not the only tech company to take this precaution since Facebook announced yesterday it has suspended all non-essential employee travel.

Unlike Facebook, Apple is reliant on its supply chain, the majority of which is in China. Cook said that supplier factories outside of Wuhan have had their re-openings following the Lunar New Year holiday delayed by ten days.

The supply chain isn't the only part of Apple's business affected by the virus. Cook added Apple has closed one of its stores, and many other stores are operating with shortened opening hours. "We're taking additional precautions and frequently deep-cleaning our stores as well as conducting temperature checks for employees," Cook said.

He added that the outbreak has affected sales in China. "While our sales within the Wuhan area itself are small, retail traffic has also been impacted outside of this area across the country in the last few days," he said.

During the call, Cook and Apple CFO Luca Maestri said Apple has made allowances to mitigate the cost of the virus outbreak.

The company gave a revenue forecast of $63 billion to $67 billion, with Maestri saying the "wider-than-usual" $4 billion spread was due to uncertainty thrown up by the outbreak (although as Business Insider's Troy Wolverton reports, $4 billion is not an unusual revenue spread for Apple to give).

"First and foremost, our thoughts are with all of those that are affected across the region," said Cook, adding that Apple is donating to groups who are fighting the disease. He did not say how exactly how much money the company has donated.

Original author: Isobel Asher Hamilton

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Jan
29

2 junior doctors raised $4 million from the BMJ and Praetura Ventures to tackle the NHS staffing crisis

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Original author: Martin Coulter

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Jan
29

Perdoo adds free tier to its OKR service, adding a fresh wrinkle to an accelerating market

Perdoo, a Berlin-based OKR-focused software startup, has decided to make its basic service free, potentially shaking up its growing, and somewhat crowded, market. “Objectives and Key Results,” a planning and management technique usually shortened to “OKRs,” is a hot space for software startups, with several raising in recent months.

WorkBoard and Gtmhub, for example, each raised capital for their OKR products in the last two months. WorkBoard raised $30 million, while Gtmhub added $9 million to its coffers. So many companies are operating in the space that TechCrunch created a compendium of sorts listing the players, simply to get our mind around who is active in the space as a partial, or pure participant.

Perdoo is a different animal than its rivals. The company, instead of tapping into an obviously interested venture capital pool, is a largely bootstrapped affair, it told TechCrunch. That makes its decision all the more curious. Why would a company with, theoretically, at least, less room to maneuver, make a portion of its product cost less than before? To understand, we got on the phone with Perdoo co-founder Henrik-Jan van der Pol to dig in.

Pricing

OKR software runs from cheap to expensive, with WorkBoard not listing prices on its website (that we could find while compiling this entry), to $1 per user per month for Gtmhub’s lowest-priced tier. Most providers in the space offer enterprise offerings that cost more. (Before offering a free tier, Perdoo only charged per user per month for its service, with sliding discounts for volume.)

During a call with TechCrunch, van der Pol explained his company’s move to undercut other companies’ lower-cost pricing, saying that the OKR market is “still new for a lot of organizations, meaning that they don’t have a budget available.” Those players, he said, “start with spreadsheets, which creates a lot of hassle and actually decreases their chances of success.” Those firms that need tooling but didn’t have ready budget open for the cost were why Perdoo “decided to make that switch to freemium, and give people a solid and free version that they can get started with that has very few limitations,” van der Pol continued.

Free Perdoo users can track as many goals as they’d like with as many users as they’d like. According to the co-founder, his company “looked at what functionality people currently use that build their own [OKR] tools” and decided to give those away.

Perdoo isn’t insane, mind. The company is still selling a paid version of its product with more features, and the company must hope that free users convert to its paid service over time.

In a sense, the freemium move is a gambit of sorts: By offering functionality for free, perhaps Perdoo can attract to itself users that might not have otherwise selected its service (perhaps choosing a provider with more available capital for marketing expenses) — users that might convert to paying customers later on, naturally.

Money

According to van der Pol, “in order to sustain a free offer, you need to be cash flow positive and profitable,” telling TechCrunch that his company is both.

Here we can see the power of not raising lots of money. Because Perdoo only raised angel money and has paid its own way since, the company can afford (literally) to offer a lot for nothing. It doesn’t have investors shouting over its shoulder about possible cannibalizing its own market, or anything similar.

So: Lots of venture dollars are powering several neat startups that are growing like mad, with WorkBoard and Gtmhub posting huge ARR gains in recent years to the tune of hundreds of percent. What impact Perdoo’s move might have on their growth, or product choices, won’t be clear for a while, if it has any at all. But Perdoo did just reprice basic OKR software to zero.

In the middle of a venture-capital powered growth war, that’s fascinating.

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Oct
12

Low code/no code increases efficiency in retail and beyond

UK Prime Minister Boris Johnson (left) has defied the Trump administration's wishes over Huawei. Getty

Good morning! This is the tech news you need to know this Wednesday.

Huawei is set for a 'limited' role in Britain's 5G networks. The UK's decision comes despite US pressure to block the Chinese telecoms giant.The UK's top cyber officials have warned that Huawei has poor cybersecurity and that its processes are opaque, even as it's greenlit for 5G. The UK's National Cyber Security Centre warned that Huawei could be forced by China to hand over information about the UK.Strong iPhone holiday sales delivered record-breaking revenue for Apple. The tech giant reported record-breaking revenue in its first-quarter 2020 earnings on Tuesday as iPhone revenue returned to growth.Facebook's $130 million 'Supreme Court' will be able to overrule even Mark Zuckerberg, and it's now got its first director in Thomas Hughes, a longtime advocate for freedom of information and expression. The social media behemoth is spending $130 million to create an oversight board that can overrule even Mark Zuckerberg himself, and Hughes became its first director Tuesday.Apple CEO Tim Cook says the company is working to mitigate the impact of the coronavirus. It's thought the virus's outbreak could affect Apple's production performance, Bloomberg reports.A New York Times reporter who covers Saudi Arabia was targeted by the same spyware used to hack Jeff Bezos, according to a new report. The Saudi government has a well-documented history of retaliating against journalists who cover it critically.More than 350 Amazon workers slammed its climate policies in defiance of a crackdown on dissent. Employees put their names to demands such as reaching net-zero carbon emissions by 2030; spending more cash on fighting climate change; and shuttering home security arm Ring.Apple CEO Tim Cook says 5G is still in its 'early innings' even though rivals like Samsung are already selling 5G phones. When asked about Apple's plans for a 5G iPhone in 2020, Cook said the networkFacebook's Jay Parikh, the veteran datacenter exec who helped the company cope with explosive user growth, is the latest insider to have left. Parikh helped Facebook scale the technology that powers its global network and was part of Mark Zuckerberg's inner circle.A robot named Little Peanut is delivering food to people in quarantine amid the Wuhan coronavirus outbreak. "Hello everyone. Cute Little Peanut is serving food to you now," the robot said according to a translation. "Enjoy your meal."

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings. You can also subscribe to this newsletter here — just tick "10 Things in Tech You Need to Know."

Original author: Charlie Wood

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Jan
29

Looking to new products, Bev adds strategic investors and redoubles focus on women entrepreneurs

Looking for fellow travelers to join in on its mission to transform the beverage business, the Los Angeles-based startup Bev has taken on fresh capital from a slew of strategic investors. 

The company has added Erin and Sara Foster, creative heads of Bumble BFF and Bumble Biz, to their investor and creative talent pool, along with other notable names like Rich Paul, Simon Tikhman, Keith Sheldon and Chief Zaruk.

The new capital will help support the launch of Bev’s new “Made By Chicks” media platform and podcast, which will be hosted by the Foster sisters in their first official partnership with any brand, according to a statement from the company.

In addition to the new media platform, Bev is also planning to launch two new beverages into its boozy stable of canned wines. Expect two white wines to join the company’s Rosé on store shelves within the year, according to company founder and chief executive, Alix Peabody.

“We’re partnering with Bev because we’re comfortable buying the product ourselves and telling our friends to buy it,” said Sarah Foster in a statement. “Our community trusts us to be authentic to ourselves and our brand, and we strive to do that. Bev’s female-oriented mission and movement align with our personal interests. We’re very inclusive, rather than alienating, and we’re thrilled to be a part of ‘Made By Chicks.’ ”

Peabody is one of several entrepreneurs in Los Angeles and beyond looking to upend the market for beverages worldwide — an industry that’s expected to hit $1.9 trillion, according to data provided by the company. Wine alone is expected to be a roughly $450.5 billion dollar business by 2024, according to Bev.

“Legacy brands tend to sexualize alcohol consumption, and objectify women on TV, billboards, and in print,” said Peabody, in a statement. “That’s what we’re changing. We want women to know that drinking can be fun, inclusive and safe.”

Together with Peabody, the Fosters will develop media like podcasts, videos and events that center on entrepreneurial women. It’s a format similar to the media property Girlboss, founded by Sophia Amoruso and now owned by Attention Capital.

Stories and advice columns from the new platform will range from topics like asking for a raise to managing a company while pregnant.

“When I first met Alix and her team, I immediately gravitated to her incredible founder story, ambition to challenge the alcohol industry’s outdated status quo, and sheer tenacity to spark a movement through an empowering brand like Bev,” shared Simon Tikhman, the CEO and co-founder of The Core Entertainment, a partner of Live Nation, and new Bev brand investor, in a statement. “I also knew by partnering with Bev that I wanted to assemble an unrivaled strategic group with expertise and business acumen in diverse sectors. Erin and Sara Foster, Rich Paul, Keith Sheldon, and Chief Zaruk bring so much to the table.”

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