Feb
21

Trump's campaign just reportedly paid millions to buy out the ad space on YouTube's homepage ahead of the election, ensuring it will reach viewers at a crucial time (GOOG, GOOGL)

Trump's re-election campaign just bought YouTube's most prominent homepage ad space for the run-up to the election, according to Bloomberg.The campaign purchased ads on the coveted YouTube "masthead," ensuring its message will be seen by millions of the site's viewers, Bloomberg reported.Running ads on YouTube's homepage for multiple days could cost the campaign millions of dollars.Obama made a similar ad buy, running a YouTube homepage ad on Election Day during the 2012 race.Visit Business Insider's homepage for more stories.

President Donald Trump's re-election campaign just purchased ad space on YouTube's homepage for the time period leading up to Election Day, according to Bloomberg.

The coveted digital real estate, referred to as the "masthead," is seen by millions of viewers every day and could give the president massive exposure during a crucial time period. Running a masthead ad on YouTube could also cost the Trump campaign an estimated $1 million per day, according to an estimate from NPR.

Bloomberg's report did not specify how long the campaign had secured ad space for, but implied that the site would only be displaying Trump ads in the "immediate run up to the US presidential election and on Election Day."

In 2012, former president Barack Obama also turned to YouTube to get his message out, running masthead ads on election day, which Google said resulted in 400,000 people looking up polling places.

The focus on YouTube — which is owned by Google, itself a subsidiary of Alphabet — highlights how important digital advertising has become to digital campaigns. EMarketer estimates that digital political ad spending will cross $1 billion for the 2020 cycle, thanks to billionaires like Mike Bloomberg and Tom Steyer injecting large amounts of money into the race.

YouTube did not immediately respond to a request for comment.

This story is developing.

Original author: Tyler Sonnemaker

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Feb
21

EV fleet management gets another venture-backed contender as Electriphi raises $3.5 million

Electriphi, a provider of charging management and fleet monitoring software for electric vehicles, has joined the scrum of startups looking to provide services to the growing number of electric vehicle fleets in the U.S.

The San Francisco-based company has just raised $3.5 million in seed funding from investors, including Wireframe Ventures, the Urban Innovation Fund and Blackhorn Ventures. Lemnos Labs and Acario Innovation also participated in the round.

Electriphi’s pitch has resonated with school districts. It counts the Twin Rivers Unified School District in Sacramento, Calif. as one of its benchmark customers.

“Twin Rivers Unified School District has the largest fleet of electric school buses in North America, and our ambition is to transition to a fully electric fleet in the coming years,” said Tim Shannon, transportation services director, Twin Rivers Unified School District, in a statement. “This is a significant undertaking, and we needed a trusted partner that could provide us state-of-the-art charging management and help us with data collection and monitoring.”

There are several companies pursuing this market — all with either a bit of a head start, significant corporate backers or more capital. Existing offerings from EVConnect, GreenLots, GreenFlux, AmplyPower all compete with Electriphi.

The company is betting that the experience of co-founder Muffi Ghadiali, a former senior director at ChargePoint who led hardware and software development for fast charging infrastructure, can sway customers. Joining Ghadiali is Sanjay Dayal, who previously worked at Agralogics, Tibco, Xamplify, Versata and Sybase

There’s also the sheer scale of the opportunity, which is likely to see multiple companies emerge as winners.

“There are millions of public and commercial fleet vehicles in the U.S. alone that we rely on daily for transportation, delivery and services,” said Paul Straub, managing partner, Wireframe Ventures. “Many of these are beginning to consider electrification and the opportunity is tremendous.”

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Feb
21

At Tock, this restaurant group owner and former trader is building a Spotify for reservations

Tock, a six-year-old, Chicago-based culinary reservation service, has never had the kind of brand-recognition that other companies in the space have enjoyed, from publicly traded OpenTable to Resy, the New York-based company that was founded in 2014 and acquired last year for undisclosed terms by American Express.

That’s because Tock has relatively quietly been supporting customers, many of them high-end restaurants like French Laundry that, with Tock’s encouragement, began selling prepaid “tickets” for meals years ago. These aren’t unlike buying tickets to a concert or NBA game, sometimes weeks or even many months in advance.

Yet the reach of Tock appears to be growing. Late last month, in an interview with this editor, founder Nick Kokonas said the platform has been processing $2 million a day in these pre-paid tickets. He insists that by rethinking the reservations process for higher-end spots, Tock has drastically reduced both wasted food and no shows. As he said during our sit-down, “If you think about it, if you’re going to buy a ticket to the Rose Bowl and see a game, and suddenly your dog gets sick and you’ve got to go to the vet, you do not call the Rose Bowl and say, ‘I’m really sorry, I can’t make it tonight. Give me my money back.’ ”

Tock has since announced a partnership with Chase, a partner of two years that just expanded its tie-up with Tock such that Chase Sapphire, Freedom and link cardholders will now have access to a dining page within the Chase mobile app that, driven by Tock, enables cardholders to browse, book and pay ahead for dining experiences at restaurants, bars, pop-ups and wineries. (It gives Tock, which says it already had 10 million users, another “30 million households at once,” said Kokonas.)

That bit of momentum begs the question of whether Tock — which is backed with $17 million from Origin Ventures, Valor Equity Partners and others — might go the Resy route and itself become part of a credit card giant. But Kokonas — a hyphenate who also co-owns a prominent restaurant group that includes the famed Alinea in Chicago — suggests he’s inclined to keep building the business for now. He has too many ideas of where to take it, including turning Tock into a kind of Spotify that recommends and customizes booking experiences for diners around the world.

More from our sit-down, at the Upfront Summit last month, follows, lightly edited for length and clarity. It was an interesting conversation, particularly for anyone fascinated with the evolution of the restaurant industry over the last 15 years and how tech is changing it.

TC: We’re both Greek Americans [and many Greeks used to open restaurants when they came to the U.S.]. My family had restaurants. Your father had a diner. But you didn’t jump into the restaurant business right away. 

NK: I had the usual where I started a derivatives trading firm right out of college because I was a philosophy major. That’s really important. I did that for 11 years, built that through about 100 employees. Then I met Grant Achatz, the chef who, if you want to learn more about him, check out Netflix’s “Chef’s Table” [or the documentary] “Spinning Plates.” He had tongue cancer and a very incredible outcome. He’s still 10 years cancer-free. But I met him when he was very young and he was the same kind of person who I would want to hire in my trading firm. It was more about backing a great person.

Grant was doing what I think we all try to do anytime we build anything. He was doing something that’s emotionally resonant with consumers [at the restaurant where he was working at the time]. So you would go in there and you’d have this incredible experience… I felt like I knew how to build businesses. I started investing in the internet 1996. And I just said to him ‘One day if you ever want to do something more than this, let me know.’ And he said, ‘Well, what kind of restaurant do you want to build?’ and I said, ‘How should I know? I’ve never built a restaurant before. But I want to make it great.’ And so, I knew nothing about it, and then a year to the day later of that conversation we opened Alinea.

TC: And…

NK: I remember on the first day I thought I was done. It was kind of like a film production, where you produce the film, and then people can watch it. But of course, with the restaurant, you’re making art every day that people consume. It’s one of the only art forms or forms of entertainment that’s consumable. I remember [Grant] just grabbed me by the tie that opening night and said, ‘Go over table 40 and make sure that [the wait staff is] doing it the right way.’ Sixteen years later I have six restaurants and about 300 employees between Chicago and New York. And what I learned when I actually started running the restaurant when Grant got sick was that no one else knew anything about running a restaurant, either. It’s one of those areas where tradition exceeds expertise, and the software for it was built in a way that looked like 1998.

TC: How so?

So in 2005, an OpenTable salesman would come literally with a briefcase and [with its legacy reservation system], say, ‘Look at this bad boy; I could leave it here for you today.’ And that’s kind of what they still do.

I came from a trading organization where we could process hundreds of thousands of transactions without a problem, yet in 2005 [when we opened Alinea], I couldn’t even know who my customers were; that was held from me [by OpenTable], and whenever I see opaque information, I see an arbitrage [opportunity].

[I wanted a way to] look up every single thing that you eat and what you liked and what you didn’t like and left on the table, and your wife or spouse likes to drink. We were doing that in a very real way [in house, but] we couldn’t share that information with our other restaurants. [That information was] siloed on purpose because of the business model of OpenTable and Booking.com. So I started building it for myself.

I remember [famed restaurateur] Danny Meyer telling me, ‘You’ll never sell a ticket to a restaurant,’ I thought of it 20 years ago. ‘It won’t work.’ But we process about $2 million a day now in pre-paid tickets [beginning with what I built in 2010] by myself with one programmer. It was a very rudimentary system, and we sold $562,000 of tickets in the first day.

TC: What is a ticket?

NK: There are three kinds of reservations that you make in the world. There are free reservations, like ordinary reservations. There are times when you have to put a deposit down, and there are times that you pre-pay. [Regarding the last], when you think about it, if you’re going to buy a ticket to the Rose Bowl and see a game and suddenly your dog gets sick and you’ve got to go to the vet, you do not call the Rose Bowl and say, ‘I’m really sorry, I can’t make it tonight. Give me my money back.’ They play the game without you.

With restaurants where demand exceeds supply by two or three times, there’s an opportunity to charge, like a movie or concert or some other form of entertainment. And that’s what was going through my head [at the start of Alinea] because we’re running 8% no show rates; we had [staff] answering the phone every day, disappointing people, telling people “no” when they wanted [ a reservation] at seven o’clock on a Saturday. It’s like walking into a sweater store and [asking] ‘Do you have a black cardigan?’ [and being told] ‘Nope, try again.’

I just knew that I needed to solve my own problem. And now we’ve got 100 employees building all sorts of different iterations of dynamic and variable pricing for time-slotted businesses. Pricing will be differentiated in real time.

TC: What is that sales process like [when it comes to your software and this ticket idea?] Do restaurants see it as a big gamble? Do they want to try it first for some period of time?

NK: Any time you’re ripping and replacing a system that’s been around for 20 or 30 years, you have some convincing to do. The crossing-the-chasm thing is real. The first couple of years, we’d add 15, 20 restaurants a month, and we had to learn, really quickly, that they were either really great and had high demand, or they were failing and willing to try anything. So you had to really learn to pick your the right customers when you were early in the process.

Now what’s happening is that we built out a system that is cloud based — we’re the only independent system left [of meaningful scale] — and we built it for enterprise. So we have 400 API endpoints. We can integrate with Salesforce. But we can also do specialty integrations with, you know, Vail Resorts, which is now a client of ours.

So all of that now is going laterally and we’re getting the halo effect. We spend very little on marketing to businesses. We spend an awful lot of money now [on] building out that consumer network, [which the Chase deal should help with meaningfully]. The cool part about that news is that every single one of those people in the largest rewards program in the country is going to get an account. So that’s how I get 30 million U.S. households all at once.

TC: What other ways are you sharing your customer data?

NK: One of the most important pieces of data within a restaurant group that we don’t share across, is that we want to know your preferences, your dietary restrictions, your spouse’s birthday — all those things. Those are for better hospitality. Now, for the next step we want you to give us that information. We already know your dining history — why is there no platform like Spotify or Netflix for restaurants that anticipates your needs, knows what you enjoy and suggests little nudges to you [like], ‘Hey, your anniversary is coming up in a little while — maybe you should book something now, and we’ve got these great five choices that are in your (playlist).’ So that mass personalization for the consumer is coming, that’s something that we’re building. You have to get to a point where you have enough of that data to do it well enough that it’s meaningful, but we’re there now.

TC: The restaurant industry is brutally competitive. Is there a chance that some of your restaurants maybe don’t want to be part of a suggested rotation alongside other restaurants?

NK: We don’t know. We haven’t done it yet.

You know, restaurants are incredibly myopic in the sense that I don’t care how good you are, they are concerned that, when I turn on bookings from March, I hope we have customers. It’s a really weird business that way. And what we’re going to be able to do is that because of some of the data and people indicating interest before the reservations are available, we get to show the restaurant the elasticity of their demand before they actually put those bookings on. That’s incredibly powerful because now, for the first time, they can know they can project out months into the future what their demand will look like.

TC: You’re working with restaurants and wineries and the like. What’s the vision? Are you going to be getting into other verticals within hospitality or beyond?

We’ve experimented with other verticals; we’re focused on hospitality. We’re in 30 countries organically already. It’s a huge, huge space. But you know, if I was left to my own devices and didn’t have people managing me, I’d already have dentists using it.

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Feb
21

Quibi, the streaming app that has raised more than $1 billion and is run by 2 billionaires, just gave the world its first real glimpse

Quibi, a streaming-video service that has raised more than $1 billion in funding, is now available for preorder in app stores, as first reported by TechCrunch.The mobile-only app is expected to offer short-form video content and plans to officially launch in April.Quibi, short for "quick bites," was founded by the veteran tech executive Meg Whitman and the longtime Hollywood producer Jeffrey Katzenberg.It will become yet another player in the competitive streaming-video market, which includes major players such as Netflix, Amazon, and, most recently, Disney.Visit Business Insider's homepage for more stories.

Quibi, a streaming-video startup that has raised $1.4 billion in funding, has given people their first preview of its app. The app recently became available for preorder in Apple's App Store and Google's Play store, as first reported by TechCrunch, though it isn't expected to arrive until April 6.

For $8 a month, or $5 with ads, the mobile-only streaming service plans to offer shows with episodes that are 10 minutes or less, which it calls "quibis" — short for "quick bites." Quibi also debuted its "Turnstyle" format earlier this year, which allows videos to seamlessly flip between landscape and portrait mode as users rotate their phones.

Quibi was founded by the seasoned tech executive Meg Whitman and the longtime Hollywood producer Jeffrey Katzenberg, who have helped the startup raise a massive amount of money from investors, including a recent $400 million round.

Much like Hulu, Quibi plans to make money from both subscriptions and ads, rather than owning the rights to its content like Netflix or Amazon. Whitman told Variety last year that the company had already sold $150 million worth of ads. Quibi is "indifferent" between subscriptions and ads, Whitman told Business Insider's Ashley Rodriguez in an interview, adding that "we'll see what the consumers want, and we'll follow their lead."

Consumers continue to spend more money on streaming-video services, but Quibi will be entering a competitive market that includes major established players such as Netflix, Amazon, and Hulu as well as the newcomers Disney and Apple, which launched their services last year. WarnerMedia plans to launch HBO Max, and NBCUniversal is expected to roll out Peacock in 2020 as well, crowding the field even further.

Here's a screenshot of our first — limited — glimpse at Quibi.

Quibi's "Turnstyle" technology is designed to let users seamlessly switch between portrait and landscape videos. Quibi
Original author: Tyler Sonnemaker

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Feb
21

Here’s our pick of the top six startups from Pause Fest

We’ve been dropping into the Australian startup scene increasingly over the years as the ecosystem has been building at an increasingly faster pace, most notably at our own TechCrunch Battlefield Australia in 2017. Further evidence that the scene is growing has come recently in the shape of the Pause Fest conference in Melbourne. This event has gone from strength to strength in recent years, and it is fast becoming a must-attend for Aussie startups aiming for both national international attention.

I was able to drop in virtually to interview a number of those showcased in the Startup Pitch Competition, so here’s a run-down of some of the stand-out companies.

Medinet Australia

Medinet Australia is a health-tech startup aiming to make healthcare more convenient and accessible to Australians by allowing doctors to do consultations with patients via an app. Somewhat similar to apps like Babylon Health, Medinet’s telehealth app allows patients to obtain clinical advice from a GP remotely; access prescriptions and have medications delivered; access pathology results; directly email their medical certificate to their employer; and access specialist referrals along with upfront information about specialists such as their fees, waitlist, and patient experience. They’ve raised $3M in Angel financing and are looking for institutional funding in due course. Given Australia’s vast distances, Medinet is well-placed to capitalize on the shift of the population towards much more convenient telehealth apps. (1st Place Winner)

Everty

Everty allows companies to easily manage, monitor and monetize Electric Vehicle charging stations. But this isn’t about infrastructure. Instead, they link up workplaces and accounting systems to the EV charging network, thus making it more like a “Salesforce for EV charging.” It’s available for both commercial and home charging tracking. It’s also raised an Angel round and is poised to raise further funding. (2nd Place Winner)

AI On Spectrum

It’s a sad fact that people with Autism statistically tend to die younger, and unfortunately, the suicide rate is much higher for Autistic people. “AI on Spectrum” takes an accessible approach in helping autistic kids and their families find supportive environments and feel empowered. The game encourages Autism sufferers to explore their emotional side and arms them with coping strategies when times get tough, applying AI and machine learning in the process to assist the user. (3rd Place Winner.)

HiveKeeper

Professional bee-keepers need a fast, reliable, easy-to-use record keeper for their bees and this startup does just that. But it’s also developing a software and sensor technology to give beekeepers more accurate analytics, allowing them to get an early-warning about issues and problems. Their technology could even, in the future, be used to alert for coming bushfires by sensing the changed behavior of the bees. (Hacker Exchange Additional Winner.)

Relectrify

Rechargeable batteries for things like cars can be re-used again, but the key to employing them is being able to extend their lives. Relectrify says its battery control software can unlock the full performance from every cell, increasing battery cycle life. It will also reduce storage costs by providing AC output without needing a battery inverter for both new and 2nd-life batteries. Its advanced battery management system combines power and electric monitoring to rapidly the check which are stronger cells and which are weaker making it possible to get as much as 30% more battery life, as well as deploying “2nd life storage”. So far, they have a project with Nissan and American Electric Power and have raised a Series A of $4.5 million. (SingularityU Additional Winner.)

Gabriel

Sadly, seniors and patients can contract bedsores if left too long. People can even die from bedsores. Furthermore, hospitals can end up in litigation over the issue. What’s needed is a technology that can prevent this, as well as predicting where on a patient’s body might be worst affected. That’s what Gabriel has come up with: using multi-modal technology to prevent and detect both falls and bedsores. Its passive monitoring technology is for the home or use in hospitals and consists of a resistive sheet with sensors connecting to a system which can understand the pressure on a bed. It has FDA approval, is patent-pending and is already working in some Hawaiian hospitals. It’s so far raised $2 million in Angel and is now raising money.

Here’s a taste of Pause Fest:

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Feb
21

Uber is moving all of its 38,000 employees to Slack, in a big win for the work chat app (UBER, WORK)

Uber has decided to use Slack, the work chat app, across its entire workforce of 38,000 employees.The deal represents a big customer win for Slack, which has been under competitive pressure from rival Microsoft Teams.Uber has tried several chat apps over the years: In 2016, it opted to use Atlassian's HipChat, saying that Slack couldn't handle its massive employee base. Not long after, it opted to build its own chat tool, based on an open source product called Mattermost.Slack has made great strides in attracting larger customers like IBM, which recently deployed Slack across its 350,000-person workforce, in a deal that Business Insider first reported. Click here for more BI Prime stories.

Uber is going all-in on workplace chat app Slack, with all 38,000 employees of the ride-hailing app getting access, according to several tweets from Uber employees.

Uber first became a Slack customer in 2019, a source familiar with the matter tells Business Insider. The whole-company switch-over officially happened yesterday, according to a Twitter post. Uber declined to comment.

This represents a big customer win for Slack, which has been under pressure from Microsoft's rival workplace chat app, Teams. Having a competitor like Microsoft has made Wall Street worried that Slack may not be able to net the larger customers that it needs to keep growing.

However, that might be changing: IBM recently decided to give Slack to its entire 350,000-person workforce, in a deal that Business Insider first reported. Analysts said this could be a sign that Slack can go toe to toe with Microsoft when it comes to those larger accounts. Uber may not be quite as large as IBM, but it shows Slack going beyond the small-to-midsize businesses that were its bread and butter in its earliest days.

Uber, for its part, has a certain history with Slack. In 2016, Uber opted to use Atlassian's now-discontinued HipChat, saying that Slack couldn't keep up with its needs. Not too long after that, Uber said that HipChat wasn't secure enough, and instead built its own tool called uChat, based on open source software Mattermost. 

In the interim, Slack has continued developing its product, to better accommodate companies on Uber's scale. In 2017, it introduced Slack Enterprise Grid, a premium version of the product that the company has said can handle as many as 500,000 users. It's also added more security and privacy features.

Slack, like Dropbox before it, has a freemium model where users can start on a free plan and then switch to a paid plan as their needs and requirements grow. The company has attributed its success to this model, which makes it easier for small teams to start using it and bring more of their coworkers in.

Both Uber and Slack have had a tumultuous time on Wall Street after going public last year. Slack shares are down some 30% since its direct listing in June, while Uber shares have fallen since its May IPO as investors show skepticism of CEO Dara Khosrowshahi's plans to bring the company to profitability.

Got a tip? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or Signal at 925-364-4258. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

Original author: Paayal Zaveri

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Feb
21

How much should a startup spend on security?

One of the questions I frequently ask startup founders is how much they’re spending on security. Unsurprisingly, everyone has a different answer.

Startups and small companies are invariably faced with the prospect that they’re either not spending enough or are spending too much on something that’s hard to quantify in terms of value. It’s a tough sell to sink money into an effort to stop something that might one day happen, particularly for bootstrapped startups that must make every cent count — yet we’re told security is a crucial investment for a company’s future.

Sorry to break it to you, but there is no easy answer.

The reality is that each company is different and there is no single recommended dollar amount to spend. But it’s absolutely certain that some investment is required. We know because we see a lot of security incidents here at TechCrunch — hacks, breaches and especially data exposures, often a result of human error.

We spoke to three security experts — a head of security, a security entrepreneur and a cybersecurity fellow — to understand the questions facing startups.

Know and understand your threat model

Every company has a different threat model — by that, we mean identifying risks and possible ways of attack before they happen. Companies that store tons of user data may be a greater target than companies that don’t. Each firm needs to evaluate which kind of risks they face and identify weaknesses.

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Feb
20

Oracle has the support of the Trump administration and some big media industry groups in its Supreme Court fight against Google. Here's why they're siding with Oracle. (ORCL, GOOG)

Oracle and Google are scheduled to face off before the US Supreme Court on March 24. The 10-year-old dispute is based on Oracle's claim that Google stole a key component of its Java technology to build the Android operating system. Google rejects the charge, saying Oracle cannot copyright the code — known as APIs, or application programming interfaces — which allows programs to talk to each other.The Trump administration, through Solicitor General Noel Francisco, argues that Google is using an "idiosyncratic approach." Roughly two dozen other groups, including The Motion Picture Association and the Recording Industry Association of America, have also filed "amicus" briefs backing Oracle. The groups have put forward a range of different arguments and legal theories to make the case against Google.Click here for more BI Prime stories.

It was Oracle's turn this week to tout the groups and personalities that are rallying around its upcoming Supreme Court showdown with Google. 

The tech giant's endorsers included a heavy hitter: the Trump administration.

More than two dozen parties filed Supreme Court declarations, known as "amicus briefs," endorsing Oracle's position in the legal brawl.  The tech giant got a big boost from the White House with the endorsement of Solicitor General Noel Francisco, a Trump appointee.

The Trump administration endorsement became controversial. Francisco filed his brief the same day Oracle founder Larry Ellison  held a fundraising dinner for Trump in Southern California, which sparked an employee protest at Oracle. 

Oracle also won the support of the Recording Industry Association of America, the Songwriters Guild, and the News Media Alliance, as well as major tech figures, such as Joe Tucci, the former CEO of EMC and Scott McNealy, the former CEO and cofounder of Sun Microsystems, which created Java and which was acquired by Oracle in 2010.

The dispute is based on Oracle's claim that Google stole a key component of its Java technology to build the Android operating system. Google rejects the charge, saying Oracle cannot copyright the code — known as APIs, or application programming interfaces — which allows programs to talk to each other. 

The two companies are scheduled to face off before the Supreme Court on March 24.

Here are all the different groups supporting Oracle as it goes to the Supreme Court, and here's why they think Google must be stopped.

Original author: Benjamin Pimentel

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Oct
01

CodeSee helps developers visualize and understand complex codebases

Got your sights set on attending TC Sessions: Mobility 2020 on May 14 in San Jose? Spend the day with 1,000 or more like-minded founders, makers and leaders across the startup ecosystem. It’s a day-long deep dive dedicated to current and evolving mobility and transportation tech. Think autonomous vehicles, micromobility, AI-based mobility applications, battery tech and so much more.

Hold up. Don’t have a ticket yet? Buy your early-bird pass and save $100.

In addition to taking in all the great speakers (more added every week), presentations, workshops and demos, you’ll want to meet people and build the relationships that foster startup success. Get ready for a radical network experience with CrunchMatch. TechCrunch’s free business-matching platform makes finding and connecting with the right people easier than ever. It’s both curated and automated, a potent combination that makes networking simple and productive. Hey needle, kiss that haystack goodbye.

Here’s how it works.

When CrunchMatch launches, we’ll email all registered attendees. Create a profile, identify your role and list your specific criteria, goals and interests. Whomever you want to meet — investors, founders or engineers specializing in autonomous cars or ride-hailing apps. The CrunchMatch algorithm kicks into gear and suggests matches and, subject to your approval, proposes meeting times and sends meeting requests.

CrunchMatch benefits everyone — founders looking for developers, investors in search of hot prospects, founders looking for marketing help — the list is endless, and the tool is free.

You have one programming-packed day to soak up everything this conference offers. Start strategizing now to make the most of your valuable time. CrunchMatch will help you cut through the crowd and network efficiently so that you have time to learn about the latest tech innovations and still connect with people who can help you reach the next level.

TC Sessions: Mobility 2020 takes place on May 14 in San Jose, Calif. Join, meet and learn from the industry’s mightiest minds, makers, innovators and investors. And let CrunchMatch make your time there much easier and more productive. Buy your early-bird ticket, and we’ll see you in San Jose!

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.

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May
06

How to make FaceTime calls on your iPad

After firing an employee, Netflix explains its reasons for letting the person go in an internal "postmortem" email, as people within the company call them.Business Insider spoke with former Netflix employees to learn how these emails work in practice and what insiders really think about them. The postmortems are typically written by managers in collaboration with human resources and go out to the fired employee's department.It's up to the manager's discretion on how widely to distribute these emails and how detailed to be about the outgoing employee's shortcomings.Numerous insiders we spoke with said that, on occasion, the postmortems had been distributed through a company-wide listserv or reached people who had never worked directly with the fired employee.Still, Blind, an anonymous workplace-networking app, found in a survey of its users that 75% of Netflix employees said the emails helped shape a better workplace culture.Click here for more BI Prime stories.

Netflix may have one of the happiest workforces in the US tech sector, but its internal culture isn't for everyone.

Case in point: When an employee is fired, a "postmortem" email that details why the person was let go is sent around internally. A meeting may also be held.

These postmortems, which publications including The Wall Street Journal have reported on, are one of the more overt — and controversial — examples of Netflix's unabashedly transparent culture.

The streaming company, which has seen its stock soar 460% to around $380 in the last five years, holds its employees to high standards. Its game-changing culture document says the company values traits like "candor," "authenticity," and "transparency." It also equates Netflix to a professional sports team, and says "we give adequate performers a generous severance package," according to the current culture memo. As such, firings happen regularly, and are followed by the postmortem emails or meetings.

We interviewed eight former Netflix employees, who spoke under condition of anonymity and whose identities are known to Business Insider, to learn how the postmortem emails work and what employees think about them.

The insiders largely embraced the postmortems as a useful way of keeping tabs on the comings and goings within the company, but wished for more consistency on how the emails were distributed and what went into them.

Netflix's 'postmortem' emails are usually sent to anyone the fired employee worked with directly — but have also been distributed more widely

When an employee is fired at Netflix, a postmortem email explaining the person's departure is written by that person's manager, in collaboration with human resources, according to the Netflix insiders, who included three former employees who said they had drafted postmortems during their time at the company. 

The email dives into some of the reasons the person was let go.

It may say something like, "X was let go today because of communication issues," or, "We had to let X go. He struggled with judgment and, after extensive feedback from his supervisor, failed to make significant improvements."

Buzzwords from Netflix's culture deck, which highlights 10 core values including "communication" and "judgment," are common in postmortem emails, the insiders said.

Netflix, like many tech companies, has "at-will" employment, which means it can fire employees at any time.

The idea behind the postmortems is to be transparent with staffers about why someone got the axe, and avoid the internal gossip that can run rampant if no reasons are given.

"Being part of Netflix is like being part of an Olympic team," Netflix said in a written statement to the Wall Street Journal, published in 2018. "Getting cut, when it happens, is very disappointing but there is no shame at all."

The postmortem emails are supposed to go out to the fired employee's department (or departments) they worked with directly, which could be hundreds of people.

But the employees that Business Insider spoke with said they also received postmortem emails about people they had never worked with.

"I'd get daily emails about people I didn't even know that said they were let go," one former employee said.

How did that happen? Generally it happened because of an overlap between different kinds of departure emails at Netflix, the insiders said.

The postmortem email is one type of departure email. It is usually about an individual, though it could detail the firings of more than one person, as in the case of layoffs. The email is usually sent at the manager's discretion.

But Netflix also has an employee-wide listserv — called "Welcomes, farewells, and promotions" — where it distributes staff updates, as many companies do. Tucked in with announcements about new hires and promotions may be a line like: "X is departing today. It was a joint decision." 

Departure emails sent through that listserv are usually meant for people who exit Netflix voluntarily. But, occasionally, postmortem emails are distributed via the listserv as well, and would reach all employees, the Netflix insiders said.

"There are several people who made the mistake of sending the postmortem out with the farewell emails," another former employee said.

The postmortem emails rarely go into the real reasons a person was let go, insiders say

While Netflix's postmortem emails are meant to stay true to company values like "authenticity" and "transparency," the explanations for why employees were fired tend to be rather vague, the Netflix insiders said.

There are a handful of fireable reasons that are commonly cited in postmortem emails at Netflix, the insiders said.

They include:

"Repeated coaching," meaning the employee received feedback from their supervisor and failed to make substantial changes."Communication issues." Communication is one of the 10 core values outlined in Netflix's culture memo."Struggled with [insert value from Netflix's culture deck, such as 'candor']."

The postmortems may also cite feedback from the 360 reviews that Netflix conducts each spring, when people throughout the organization can give feedback to other employees.

One person Business Insider spoke with, who left Netflix in 2019, said he asked his boss to conduct the "keeper test," or Netflix lingo for asking a manager whether they would fight to keep an employee, after the two had a disagreement. The person was subsequently let go. "Communication issues" was given as the cause of his firing in the postmortem email, he said.

"He put a surrogate reason," the former employee said. "Usually, they don't want to get into too much detail."

Netflix does not have a template for these emails, but it does have two guiding principles:

Don't include anything that you wouldn't want the fired employee to read about themselves.Include the fired employee's contributions to Netflix.

"When we part ways with an employee, we always want to be respectful and gracious for what they've contributed," Netflix said in a statement to Business Insider. "And we've become much more mindful of how this information is shared as we grow."

Some managers Business Insider spoke with said they struggled with how much to detail to include. One former employee, who had written multiple postmortem emails, said he often tried to be "generous" about the reasons employees were fired, but was encouraged by human resources to be forthright.

"What was sometimes cause for debate in the company is how detailed some of those should be," the source said.

Despite what people outside Netflix may think, company insiders are largely in favor of the postmortem emails

Despite the debate around how to describe an outgoing employee's shortcomings, Netflix insiders largely seem to accept the postmortems.

Business Insider asked Blind, an anonymous-networking app with roughly 2,000 users who work at Netflix, to survey its users about the company's postmortem emails. Blind requires a work email address to verify employment. Roughly 60 Netflix employees responded, from February 4 to 16.

Nearly all of the respondents — 97% — said they had received a postmortem email at Netflix. And about 75% of respondents said the postmortem emails helped shape a better culture at Netflix.

While the survey covered a small sampling of Netflix users, it suggests that employees, at least, generally value the postmortem emails.

The former employees that Business Insider spoke with also said that the postmortems — though "not exactly preferable" for the person being fired, as one insider put it — do help employees keep tabs on who is coming and going within the roughly 6,800-person organization, and feel secure in their own roles. Two of the people, in hindsight, said they wished they'd weighed in on what went into their own postmortems and that the emails were distributed more consistently.

One former employee that Business Insider spoke with said the postmortem emails can also raise opportunities to advance your career within the company.

An email announcing that multiple people within a department are being let go and a higher-level leader is stepping in to run the group could be an opening.

"If you happen to see teams struggling, leaders being replaced, and higher-level leaders stepping in," the person said. "Then you go talk to that leader and say, 'What can I do to help you?'"

Do you have tips about working at Netflix? Email this reporter at This email address is being protected from spambots. You need JavaScript enabled to view it.. Email for Signal number.

Business Insider asked Netflix insiders how to get a job at the streaming company. See our coverage on BI Prime:

Original author: Ashley Rodriguez

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Feb
20

Coronavirus concerns push Facebook and Sony to skip the year's biggest gathering for video game makers (FB, SNE)

Facebook, the Facebook-owned Oculus, and Sony will no longer attend the 2020 Game Developers Conference due to health and travel concerns caused by the coronavirus outbreak.GDC 2020 is scheduled to be held in San Francisco's Moscone Center from March 16 to 20.Facebook had already cancelled an event it had planned at the Moscone Center one week earlier.A statement from GDC said the event would include additional on-site measures to prevent the spread of disease, and the organizers said they were confident the event would remain successful.Visit Business Insider's homepage for more stories.

Facebook and Sony have announced that they will no longer attend the 2020 Game Developers Conference due to concerns caused by the coronavirus outbreak. GDC 2020 is scheduled to be held in San Francisco's Moscone Center from March 16 to 20, with thousands of attendees representing every facet of the video game industry.

Facebook, and its virtual reality subsidiary Oculus, were scheduled to sponsor multiple events and panels during the conference and will work to schedule online sessions to compensate for the cancellations.

"Out of concern for the health and safety of our employees, our dev partners, and the GDC community, Facebook will not be attending this year's Game Developers Conference due to the evolving public health risks related to COVID-19," a Facebook spokesperson said in a statement.

"We still plan to share the exciting announcements we had planned for the show through videos, online Q&As, and more, and will plan to host GDC partner meetings remotely in the coming weeks."

Facebook recently announced that it would cancel its own annual Global Marketing Summit due to coronavirus concerns. That event was also scheduled to take place in San Francisco's Moscone Center a week earlier, from March 9 to 12. 

A Sony spokesperson said the company was prioritizing safety concerns as countries enact travel restrictions to prevent the spread of the coronavirus. The company had previously announced that it would not participate in PAX East, a Boston-based gaming event running from from February 27 to March 1, over similar fears.

"We have made the difficult decision to cancel our participation in Game Developers Conference due to increasing concerns related to COVID-19 (also known as coronavirus)," Sony's statement read.

"We felt this was the best option as the situation related to the virus and global travel restrictions are changing daily. We are disappointed to cancel our participation, but the health and safety of our global workforce is our highest concern. We look forward to participating in GDC in the future."

However, amid these high-profile withdrawals, GDC organizers said that they're still planning to hold the event as planned — with the proper precautions in place.

"The GDC team is following developments around the Novel Coronavirus closely as we take the health and safety of our game development community very seriously," the event's organizers said in a statement.

"Following the strict quarantine laws put in place by the US government and guidance from the Department of Public Health, WHO and CDC, which has seen us put in place enhanced on-site measures, we are confident that the Game Developers Conference will follow in the footsteps of other large and successful international events taking place at the Moscone Center."

The coronavirus has killed more than 2,000 people and infected more than 75,000 worldwide, based on the latest reports. While most cases have impacted China, deaths have been reported in South Korea, Iran, Hong Kong, the Philipines, Japan, Taiwan, and France. The United States has 15 reported cases of infection so far.

Original author: Kevin Webb

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Feb
20

SpaceX alumni are helping build LA’s startup ecosystem

During the days when Snapchat’s popularity was booming, investors thought the company would become the anchor for a new Los Angeles technology scene.

Snapchat, they hoped, would spin-off entrepreneurs and angel investors who would reinvest in the local ecosystem and create new companies that would in turn foster more wealth, establishing LA as a hub for tech talent and venture dollars on par with New York and Boston.

In the ensuing years, Los Angeles and its entrepreneurial talent pool has captured more attention from local and national investors, but it’s not Snap that’s been the source for the next generation of local founders. Instead, several former SpaceX employees have launched a raft of new companies, capturing the imagination and dollars of some of the biggest names in venture capital.

“There was a buzz, but it doesn’t quite have the depth of bench of people that investors wanted it to become,” says one longtime VC based in the City of Angels. “It was a company in LA more than it was an LA company.” 

Perhaps the most successful SpaceX offshoot is Relativity Space, founded by Jordan Noone and Tim Ellis. Since Noone, a former SpaceX engineer, and Ellis, a former Blue Origin engineer, founded their company, the business has been (forgive the expression) a rocket ship. Over the past four years, Relativity has raised $185.7 million, received special dispensations from NASA to test its rockets at a facility in Mississippi, will launch vehicles from Cape Canaveral and has signed up an early customer in Momentus, which provides satellite tug services in orbit.

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Feb
20

Flywheel is shuttering its subscription service after settling a lawsuit over allegations it copied Peloton — but Flywheel owners can trade in their bikes for a free Peloton (PTON)

Cycling company Flywheel said it will shut down its Flywheel At Home subscription service — but owners will still be able to cycle after Peloton said it would give Flywheel owners a free Peloton for trading in their old Flywheel. 

The offer comes after Flywheel settled with Peloton over allegations that it copied Peloton's popular at-home exercise bike, an alternative to in-person spin classes like the ones offered by Flywheel. In a 2018 lawsuit, Peloton alleged that Flywheel copied Peloton technology to stream live and on-demand classes and track rider performance. 

After Flywheel said it would shut down its Flywheel At Home service on March 27, Peloton said that Flywheel owners will be able to get a free, refurbished Peloton if they trade in their old Flywheel by the same date. 

Converted users will have to pay Peloton's monthly fee of $39 to use Peloton's subscription, which provides users with live, virtual cycling classes.

Peloton told Business Insider that it looks forward to welcoming Flywheel users into the "Peloton family" and that Flywheel owners will need to complete a series of steps to claim their new bike. Previous owners are not eligible, as Peloton said they need to be able to hand over an old bike for a new one. 

Flywheel did not respond to a request for comment. 

Original author: Bryan Pietsch

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Jan
29

Bankin’ and Bridge launch payment API using bank transfers

Andy Boxall/Business Insider Buy on Amazon for $99.95

The Cambridge Audio Melomania 1 earbuds have a fantastic sound that suits all music types, long battery life, and they are really easy to use — all for a great price.

Let's get this straight from the start: Most truly wireless earbuds look unattractive because they stick out of your ears. You won't buy the Cambridge Audio Melomania 1 for the look, unless Frankenstein's Monster is your style icon.

Our review model came in black, but they are available in white too. The shape is best described as bullety, and the control system classic, as the end caps are big physical buttons that are easy to locate and press. You get simple controls too. Hold the buttons to raise or lower the volume, double tap to advance or go back, and press once to pause. Easy, and more importantly, reliable. 

The case is small, black, and made of plastic. It's similar in size to the AirPods, but cheaper feeling with its quickly smudged soft-touch finish. Flip the top to take out the bullet earbuds, which are securely fixed in using magnets.

Of all the earbuds tested here, these were the ones that were hardest to get a comfortable fit. They're not heavy at only 4.6 grams, but because they poke out of my ears quite far — ears are all different, so they may fit you differently — they tended to feel like they're loose. I settled on the included Comply foam tips in the end, which made sure they felt secure. Despite this looseness, they never once fell out, even when used at the gym. 

Each bud has a 5.8mm graphene driver inside and paired with the iPhone XS Max, the Melomania 1 headphones are little rockets. They deliver an overwhelming level of volume, a bass response that borders on the extreme, and a stunning clarity that reveals every detail in the music you're listening to.

Cambridge Audio dedicates itself to the "British sound," which has been embedded deep inside the Melomanias. Guitars and drums are front and center, while the vocals fill the wide soundstage. The listening experience is exciting, joyous, and often epic. 

The British sound really suits guitar-driven, vocal-heavy rock and pop songs. Band Maid's "Daydreaming" kicks like it should, with lead singer Atsumi Saiki's voice never being overpowered by Tōno Kanami's guitar or Hirose Akane's drums — instead getting the balance exactly right. The real surprise comes when you discover how fantastic the Melomania earbuds are for dance and bass-heavy music.

Mat Zo's progressive house masterpiece "The Sky" is superb, for example: Soaring, detailed, and with a controlled, pumping bass line. Apink's Eung Eung, and Hug Me are full of bass and mids, but never at the expense of the group's stunning vocals. I could listen for hours. 

Battery life is fantastic. Charged, the buds last for nine hours, and the case delivers a further four full charges for 45 hours listening before the whole thing needs plugging into a charger itself. Disappointingly, the case has a Micro-USB port, rather than a USB-C port. A decision that may have been made to keep the price down, this may annoy those who have made the switch to USB-C charging on their phones. However, it doesn't need constant recharging due to the long battery life, so it's not a disaster. 

Provided you prioritize sound and battery over aesthetics — and in this case you really should — it's impossible to dismiss the Melomania's very low price, and welcome simplicity. They're one of the cheapest we tested, don't bother with a complicated app, and arguably sound just as good as the most expensive set, plus they have the longest battery life too. Our recommendation: Save some cash, buy the Cambridge Audio Melomania 1, enjoy the superb performance, and forget about the looks.

Pros: Long battery life, excellent sound, competitive price, simple to use

Cons: Unattractive design, fit takes work to get comfortable, Micro-USB charging port

Connectivity: Bluetooth 5.0

Battery: 2 hours recharge using Micro-USB

Charging: Nine hours use time, four charges from the case, for a total of 45 hours

Codecs: AptX, AAC codecs

Durability: IPX5

App: No

Original author: Andy Boxall

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15

Startup Fanbytes uses its network of 2,000 influencers to help brands go viral on TikTok, the short-form video app teens love

Apple has been granted a temporary restraining order against a man it says is harassing CEO Tim Cook. The filings state that Rakesh Sharma has been harassing Cook, and has shown up at his house in Palo Alto twice. Sharma has now been ordered by a judge to stay away from Cook, his home, and the company's Apple Park headquarters.Visit Business Insider's homepage for more stories.

Apple has filed a temporary restraining order against a man it says is harassing CEO Tim Cook and other members of Apple's executive team. 

The court filings, which were first spotted by OneZero's Dave Gershgorn, allege that a man named Rakesh Sharma has made threats against Apple and Cook, including leaving disturbing voicemails, posting sexual photos on Twitter and tagging Cook, and showing up on the CEO's property in Palo Alto, twice. One time, Sharma attempted to deliver flowers and champagne to Cook, according to testimony by William Burns, Apple's global security specialist, which was included in the court filing. 

The petition, which was filed in Santa Clara County Superior Court, asks for orders of protection for Burns, as well as other members of Apple's executive security team. The court granted the petition in part, but only to protect Cook — Sharma has been ordered to stay away from Cook's residence and Apple Park, but the court rejected the motion to ban Sharma from visiting any other Apple retail locations or homes of other Apple executives. 

The temporary restraining order will expire on March 3, when a hearing is scheduled.

Neither Apple's lawyer nor a spokesperson for the company immediately responded to Business Insider's request for comment on the restraining order. 

Original author: Avery Hartmans and Paige Leskin

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Jan
29

OpenPhone grabs $2 million for its business phone number app

Amazon Buy on Best Buy for $249.99 Buy on Amazon for $234.98 Buy on Apple for $249.00

The Apple AirPods Pro look and sound better than previous-generation AirPods, plus they have noise cancellation built right into them and integrate perfectly with other Apple devices.

The original AirPods were fine, but the AirPods Pro earbuds seriously step things up in almost every way. They fit better, are noise-cancelling, and they sound a whole lot better too. Though the Cambridge Audio Melomania 1 edge the AirPods Pro out when it comes to overall value, Apple's latest true wireless earbuds are still among the very best headphones you can buy for use with an iPhone.

Apple is moving in the right direction with the design of the AirPods in general. The arm on the headphones is a little shorter than previous-generation AirPods, so they won't look quite as distinctive. More important is the fact that they create a nice seal in your ears, which directly plays into how they sound and their noise cancellation.

Speaking of how they sound, the AirPods Pro earbuds sound much better than previous-generation AirPods. They offer a little more bass than before, along with clearly better-tuned and more natural mids, and a fair amount more detail in the highs. To be sure, these headphones are bass-forward, but it's not over the top by any means. The noise cancellation on the headphones is good, but not quite as good as over-ear headphones by the likes of Sony and Bose.

Apple users will also like how well the headphones integrate with their iPhone and other Apple products. AirPods easily pair to an iPhone without you having to go digging through menus, and thanks to their built-in Apple H1 chip, they support Siri and retain a better connection throughout. 

But what about downsides? Well, the headphones are a little expensive, and they're probably not the best choice for sports use. Still, despite that, the headphones have received great reviews. TechRadar and MacWorld both gave them 4.5 out of 5. —Christian de Looper

Pros: Good sound, excellent Apple integration, noise cancellation

Cons: Expensive, don't fit great for sports

Original author: Brandt Ranj and Christian de Looper

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Jan
29

HeyMama, a premium social network for working moms, raises $2 million

AT&T has become the second big company to withdraw from one of cybersecurity's largest events, the annual RSA Conference, which is set to open next week in San Francisco.Other big companies like Microsoft and Cisco say they are still in, but monitoring updates. San Francisco has no confirmed cases of the virus, but security conference cancellations follow Facebook pulling a marketing summit in the city. The RSA conference organizers have said that it will provide "ample hand sanitizers" and urges attendees to "do your part by washing hands often for at least 20 seconds."Visit Business Insider's homepage for more stories.

In another blow to tech conferences amid coronoavirus fears, AT&T pulled out of the RSA Conference on Thursday, joining IBM as a major US sponsor withdrawing from the cybersecurity trade show expected to draw more than 40,000 attendees to San Francisco next week.

"We value our participation in industry events like RSA and greatly support the measures taken by event organizers to protect attendees. But it is our responsibility to safeguard our employees," AT&T said on Twitter. A company spokesman declined to say more.  

AT&T was a gold sponsor of the conference, which dates back to 1991 and is one of the largest events in the industry. The 2020 contract for RSA exhibitors says gold sponsorship costs $160,000. IBM had a platinum sponsorship that the contract says costs $265,000. Those numbers may not tell the whole story, however; the companies likely had already arranged for flights, hotels, and other incidental costs of attending the conference. 

RSA said on a website it has created to provide coronavirus updates that the attendees who have canceled make up "approximately 1.2 percent of the total number of expected attendees," which would be around 500 people. 

RSA conference officials tweeted Thursday that it was working with conference site Moscone Center "on new health and safety measures, including increased cleaning frequencies and ample hand sanitizers around RSAC. You can do your part by washing hands often for at least 20 seconds."

The San Francisco Department of Public Health said there are no confirmed cases of the virus in the city, noting "however, given the amount of travel between San Francisco and China, we understand a confirmed case in San Francisco is possible." A person's risk depends on travel history, spokeswoman Veronica Vien said. 

Earlier this week Facebook canceled a marketing summit expected to bring 5,000 people to  San Francisco, where the city reports convention attendees spend an average of $567 per day. 

Mobile World Conference, which annually draws some 100,000 attendees to Barcelona in late February, called off its show earlier this month. Black Hat Asia, a Singapore cybersecurity conference that was to begin in late March, has been postponed until the fall.   

McAfee, a top RSA sponsor, said Thursday that "We are still committed to RSA and are monitoring the situation closely." "We anticipate moving forward with RSA as planned. Our priority is our customers, partners and employees, and we continue to monitor the situation closely," Cisco told Business Insider in a statement.

Microsoft, a Platinum sponsor previewing new mobile security products at the conference, said "Our plans to participate in RSA 2020 remain unchanged. The safety of our employees is a top priority and we will evaluate the situation and adjust plans as necessary." Microsoft founder Bill Gates has given $100 million to fight the virus, and warned last week that a pandemic could kill 10 million people.   

More than 2,100 people have died from the virus, which surfaced in Wuhan, a city in western China. The Centers for Disease Control and Prevention have tracked some infections to the United States, including in California. The US has suspended entry in the United States of foreign nationals who have visited China within the past 14 days.

Original author: Jeff Elder

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Feb
20

A Google manager has been arrested and charged with murder after his wife was reported missing in Hawaii

Google product manager Sonam Saxena has been arrested in connection with the disappearance of his wife, Smriti Saxena.Smriti, who was a Microsoft business program manager, was reported missing by Sonam on Tuesday while the Seattle couple was vacationing in Hawaii.A body that could be Smriti's was discovered on a beach on Wednesday, and Sonam was arrested and charged with second-degree murder. Authorities have not positively identified the body or determined the cause of death.A former coworker of Sonam expressed shock in an interview with Business Insider.Visit Business Insider's homepage for more stories.

Google product manager Sonam Saxena reportedly called the police in Anaehoomalu Bay, Hawaii, on Tuesday night begging for help — he said his wife, Smriti Saxena, had gone missing. Two days later he was arrested and charged with second-degree murder in connection with her disappearance.

The Seattle couple were vacationing in Hawaii and spending time on the beach Tuesday when Smriti began having an asthma attack, Sonam told West Hawaii Today on Wednesday. Sonam said he walked back to the Waikoloa Beach Marriot Resort to get his wife's asthma inhaler, and that when he returned, her phone and purse were still on the beach but Smriti was gone.

In addition to calling the police and giving an interview to West Hawaii Today, the 43-year-old product engineer tweeted a plea for help finding his wife, 41, Wednesday evening.

—Sonam Saxena (@SonamSaxena) February 19, 2020

Later that day, Hawaii Island Police arrested Sonam and charged him with murder in the second degree after discovering a female body on the beach "in the general area where Smriti Saxena was reported as a missing person and last seen Tuesday evening," Hawaii police wrote in a news release. A Hawaii Island Police spokesperson told Business Insider that an autopsy was scheduled. Police have yet to positively ID the body.

Smriti and Sonam both lived and worked in the Seattle area, where Sonam worked for Google and Smriti worked for Microsoft.

Sonam moved to Seattle from India in 2008, initially working at SkyKick, a cloud-computing company. According to one of his coworkers, Sonam was known in the office for being personable and outgoing.

"SkyKick is a small company and he was always very pleasant to talk to, very conversational," SkyKick engineer Jianguo Jiang told Business Insider. (Disclosure: Jiang's daughter, Irene Jiang, is a Business Insider reporter.)

Jiang said that he rarely heard Sonam discuss his personal life or family and never heard anything to suggest that there was marital strife between the couple.

"This is a surprise to me — I wouldn't expect it," Jiang said. "I would not imagine he'd do it."

A representative for Google did not immediately respond to requests for comment. A Microsoft spokesperson declined to comment.

Original author: Aaron Holmes

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Feb
20

Shogun raises $10M to help e-commerce brands build faster websites

Amazon may have a market cap of more than $1 trillion, but Finbarr Taylor, CEO of Y Combinator-backed startup Shogun, said the e-commerce giant is “kind of dropping the ball.”

Specifically, he argued that the experience of shopping on Amazon — not what happens after you buy something, but browsing the website itself — is pretty bad, full of sponsored results and fake products.

“What we’re seeing happen is that all this vast wave of direct-to-consumer brands is nibbling around edges of Amazon and beating them on buying experience,” Taylor said.

Shogun was designed to support those brands. Taylor and his co-founder Nick Raushenbush created the first product in 2015, and they treated it as a side project at first. But Taylor said that by May 2017, “It ate up all of our free time and it was obviously much bigger than we expected,” so they quit their jobs (Taylor was working as a software engineer at Y Combinator) and devoted themselves to it full-time.

The company now has 11,000 customers, including MVMT, K-Swiss and Leesa. And today, Shogun is announcing that it has raised a $10 million Series A, led by Initialized Capital, with participation from VMG Partners and YC. (The startup has now raised a total of $12 million.)

The company’s first product, Page Builder, offers a drag-and-drop interface to make it easier for e-commerce brands to build their storefronts on Shopify, BigCommerce, Salesforce and Magento.

And there’s a new product, Shogun Frontend, which allows brands to create a web storefront that’s entirely customized while still using one of the big commerce platforms as their back end.

Taylor pitched this as part of a broader trend toward “headless commerce,” where the e-commerce front end and back end are handled separately. He suggested that this is a “mutually beneficial” split, as Shopify and its competitors are going “super deep” on building the infrastructure needed to operate a store online, while Shogun focuses on the actual experience of the customer visiting that store.

Meanwhile, website builders like Squarespace and Weebly (owned by Square) have introduced e-commerce features, but Taylor suggested that they’re still “not really a professional choice” for most e-commerce businesses.

As one of the key features of Shogun Frontend, Taylor pointed to the fact that it creates progressive web apps that should be as fast and smooth as a native app.

Brett Gibson, general partner at Initialized Capital and a Shogun board member, made a similar point in a statement:

For DTC brands competing against goliaths like Amazon, Shogun Frontend now gives them features and capabilities once only reserved for enterprise companies. And when it comes to speed, Shogun Frontend’s sub-second load time is the critical difference between retaining or losing a customer.

Taylor added that the company will be “continuing to invest in Page Builder too,” but he suggested that Frontend is “more of an enterprise offering” that can help Shogun’s biggest customers “future proof themselves.”

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Feb
20

Leaked memo: Crux Informatics, a data startup backed by Goldman Sachs and Two Sigma, is warning its ex-employees not to talk to reporters

Crux Informatics, which raised tens of millions from Goldman Sachs, Two Sigma, and Citi, has overhauled its executive and technology teams since it was founded in last 2017, as outlined in a recent article by Business Insider.After the article ran, Crux sent a memo to former Crux employees who had signed severance agreements telling them that the startup "will not hesitate to enforce its legal remedies" if former employees share non-public information or disparage the company. Binding non-disclosure agreements from former employers have been under pressure thanks to #MeToo scandals. California introduced a law in November of 2018 that banned settlement agreements from disallowing people from speaking out about harassment or discrimination. Visit Business Insider's homepage for more stories.

Former employees of Crux Informatics received a stern warning on Valentine's Day.

The startup backed by Goldman Sachs, Two Sigma, and Citi sent a memo on Friday stating that former employees who had signed severance agreements could be sued by the data company if they were found to be speaking with journalists or making online comments about the company.

The memo, which was viewed by Business Insider, was sent by the firm's CFO Marie Sonde following a story written by Business Insider on the firm's changes to its executive and technology teams, including the closure of its San Francisco office, over the last 18 months. 

The memo notes that Business Insider did not publish "confidential" information in its story, but that "they made it clear that former employees of Crux had divulged to them information that Crux would consider to be confidential."

The firm did not disclose in the memo what query from Business Insider this was related to and declined our requests to comment.

"Crux is taking this opportunity to remind you of your obligations to Crux as spelled out in your recently executed Severance Agreement and Release. This includes your obligation of confidentiality with respect to the disclosure of all nonpublic information concerning Crux and its clients as well as your obligation not to make any false, disparaging, derogatory or defamatory statements online or otherwise," the memo reads.

"Relaying non-public information or making disparaging comments, even anonymously, is a breach of those agreements and obligations and Crux will not hesitate to enforce its legal remedies if it becomes aware of such a breach."

A broader push against non-disclosure agreements and settlement arrangements that limit a former employee's ability to speak publicly has grown, mainly as a result of the #MeToo movement. California passed a bill in November 2018 that does not allow settlement agreements to limit a person's ability to speak out against past harassment or discrimination. 

Crux's memo stated that the Business Insider story was "instigated by former Crux employees," which is inaccurate. The firm did not respond to request for comment as to why this was included in the memo.

The memo told former employees approached by journalists, consultants, and analysts to direct them to the firm's head of marketing Pablo Cerrilla. 

Original author: Bradley Saacks and Dan DeFrancesco

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