May
12

Tesla reportedly ignored a stern letter ordering it to cease operations (TSLA)

An Alameda County official sent Tesla a letter Monday ordering it to stop operations as workers returned to the factory, according to the SF Chronicle. As of Tuesday, no further action had been taken against Tesla as it defies the local rules. President Trump waded into the fight on Tuesday also, agreeing with Elon Musk that the company should be allowed to resume production.Visit Business Insider's homepage for more stories.

Tesla defied direct orders sent in a letter to one of its top safety employees Monday as it reopened its shuttered car factory.

The San Francisco Chronicle first reported on the letter's existence Tuesday, which came from Colleen Chawla, the director of Alameda County's health care services, and was sent to Laurie Shelby, Tesla's vice president of environmental, health, and safety.

"You must maintain no more than Minimum Basic Operations," she told Tesla as employees returned to work, according to the Chronicle.

It's the latest escalation of a fight between Tesla, its ostentatious chief executive Elon Musk, and local authorities that have forced all but essential businesses in the San Francisco-area suburb to remain closed. Musk has argued — with accelerating intensity over recent weeks — that his company should be considered essential.

President Trump even chimed in on the fight Tuesday morning, three days after a lawsuit was filed by Tesla against Alameda County, saying the company should be allowed to operate.

There hasn't yet been any use of force by officials to keep Tesla from operating, but Elon Musk said Monday that he's willing to risk arrest in order to make a point.

The Alameda sheriff's office said Monday that it was aware of Tesla's operations beyond the minimum basics and that it was working with the company to establish a plan for re-opening.

"We hope that Tesla will likewise comply without further enforcement measures," it said.

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Original author: Graham Rapier

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May
12

A group of states is demanding Amazon and Whole Foods reveal how many of their employees have the coronavirus

An unknown number of Amazon and Whole Foods workers have contracted the coronavirus in recent months.The attorneys general from states including Michigan, Massachusetts, and Washington state demanded in a May 11 letter that the company reveals this data.  "We are concerned that our Offices and the public are learning of these serious developments through secondhand media reports," they wrote.One Amazon executive has defended his company's right to not explore or publish this data.Visit Business Insider's homepage for more stories.

The employees of Amazon and its grocery subsidiary Whole Foods have provided Americans a key service during the coronavirus pandemic.

But attorneys general from 12 states and Washington, D.C., say Amazon CEO Jeff Bezos and Whole Foods CEO John Mackey haven't done enough in one key area: protecting its workers and being transparent in how employees have fared during the coronavirus pandemic.

In a May 11 letter addressed to both CEOs, state attorneys general made seven demands of Amazon and Whole Foods. These included providing employees paid leave, unlimited unpaid leave, and adequate health and safety. It also demands the two retail behemoths comply with state sick leave law and address why leaders of worker protests at several fulfillment centers were laid off.

In several areas of the letter, these officials make clear that they need to know how many workers at Whole Foods and Amazon have become sick with the coronavirus or died from it.

For Amazon, where at least one warehouse worker has died from the coronavirus, employees are tracking the numbers on their own. Local reporters in New York, and Washington, D.C. have revealed that Whole Foods workers have contracted the coronavirus, while other media reports in Oregon and Massachusetts say local employees of Whole Foods have died from the virus.

The attorneys general from Massachusetts, Connecticut, Delaware, Illinois, Maryland, Michigan, Minnesota, New Mexico, New York, Oregon, Pennsylvania, Washington, and the District of Columbia are concerned that reporters have had to track these cases and deaths.

Demonstrators hold signs during a protest outside of an Amazon warehouse during coronavirus outbreaks in New York on May 1, 2020. REUTERS/Lucas Jackson

"We are concerned that our Offices and the public are learning of these serious developments through secondhand media reports, rather than hearing directly from Whole Foods," the attorneys general wrote in a portion of the letter that highlighted Whole Foods' response.

"Accordingly, we request that Whole Foods provide a description of its policies and processes, if any, that relate to notifying consumers, the public, and public health authorities of serious COVID-19 developments at Company stores," they added.

They are demanding Whole Foods and Amazon provide a state-by-state breakdown. The state AGs noted in their May 11 letter that they've previously requested this information.

Meanwhile, one Amazon executive has defended his company's right to not explore or publish this data.

In a 60 Minutes segment aired May 10, Amazon senior vice president of operations Dave Clark told correspondent Leslie Stahl that he did not have the number of total employees affected by the virus, and said the number is not "particularly useful."

Dave Clark. YouTube/Amazon Fulfillment

For Amazon leadership including Clark, the rationale is that people are getting sick because of where they live; they could be getting sick from grocery stores, gas stations, or any other places where Americans congregate in recent weeks.

"We see COVID cases popping up at roughly a rate generally just under what the actual community infection rates are, because our employees live and are part of those communities," Clark told Stahl.

State AGs aren't on board with that sentiment, saying that Amazon, which made $75.5 billion in revenue in the first three months of 2020, is obligated to reveal those numbers to the public. The officials wrote, "It is incumbent upon Amazon and Whole Foods as businesses and employers not to worsen the emergency by failing to take every possible step to protect their employees and their customers."

Original author: Rachel Premack

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May
12

Amazon quietly lifted quantity restrictions on seller shipments to its warehouses, as the company's supply chain starts to regain momentum (AMZN)

Amazon just removed quantity limits on the number of products sellers can ship to its warehouses.The change comes a month after announcing Amazon would resume accepting non-essential items.Amazon had suspended shipments of all non-essential items to its warehouses in March, in order to focus on more vital products, like medical supplies and household staples.It's the latest sign of easing pressure on Amazon's supply chain.Visit Business Insider's homepage for more stories.

Amazon just took another step toward restoring normal operations.

Sellers on the e-commerce site no longer face quantity restrictions on the number of items they can ship to Amazon warehouses, Amazon's representative confirmed in an email to Business Insider.

The restrictions were put in place last month, when Amazon announced it would slowly open up its warehouses to accept all non-essential items. Amazon had suspended all shipments of non-essential items to its warehouses in March, in order to focus on coronavirus-related products, like medical supplies and household staples.

"We removed quantity limits on products our suppliers can send to our fulfillment centers. We continue to adhere to extensive health and safety measures to protect our associates as they pick, pack and ship products to customers, and are improving delivery speeds across our store," the statement said.

The move is the latest sign of improvement in Amazon's supply chain that faced severe lockdowns due to surging demand for essential products, like face masks and toilet paper, amid the coronavirus pandemic.

In recent weeks, Amazon also brought back certain features it paused during the pandemic, including Lightning Deals and coupons, sellers told Business Insider. 

Denny Smolinski, cofounder of ADEN Branding, an e-commerce consulting agency, said the easing pressure on Amazon's supply chain is a welcome sign. Still, he said, Amazon's fulfillment service, which gives sellers access to its storage space and delivery network, is not 100% back to normal conditions. Shipping time, in particular, is far from getting back to the standard one- to two-day delivery window, he said.

Amazon's CFO Brian Olsavsky said during last month's earnings call that it's unclear when the company would be able to provide the normal one-day shipping to Prime members. He said most of the slowdown is happening in shipments between warehouses, not in the last-mile delivery to consumers. To help improve its supply chain, Amazon announced it's hiring 175,000 more people across its warehouse and delivery network.

Still, sellers are happy about the improvements they're seeing. Jared Bucci, founder of Stay Hungry Digital, an Amazon consulting agency, said this week's removal in quantity limits is leading to direct sales increases as sellers are able to keep more inventory and not have to worry about running out of stock.

"For some of the brands we work with, this restriction being lifted means an immediate increase in sales," he said.

Original author: Eugene Kim

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Aug
07

June Launches their Second Generation Oven for $499

Instagram is adding new features to combat online harassment.The Facebook-owned app is making it easier to block multiple people at once, letting users pin comments on posts, and introducing tools to restrict who can tag users.Instagram has been criticised in the past over its use as a platform for online bullying.The new features were announced alongside the latest version of Facebook's Community Standards Enforcement report.

Instagram is making it easier to block people and delete comments in a bid to crack down on harassment. The app is also adding the ability to pin comments on posts.

On Tuesday, the Facebook-owned photo-sharing app announced a bunch of feature that are, it says, collectively intended to "mark the continuation of our effort to lead the industry in the fight against online bullying."

Instagram users will be be able to delete up to 25 unwanted comments on a post at once, instead of one-by-one. Similarly, users will be able to block multiple people at the same time. The app is adding a feature that will allow users to "pin" certain comments made on posts, which the company said in a blog post "gives people a way to set the tone for their account and engage with their community by pinning a select number of comments."

And thirdly, Facebook is letting users set restrictions on who is able to tag and mention their account on Instagram. It can be set to everyone, only the people that the user follows, or no-one. 

Instagram has largely escaped the scandals that have bedeviled its parent company Facebook over the past few years — but it has been criticized by some over its alleged impact on mental health and its role in online harassment. In 2018, an investigation by The Atlantic detailed numerous instances of harassment on Instagram, headlined bluntly: "Instagram Has A Massive Harassment Problem."

The company has since made efforts to work on the issue, rolling out new tools to control what comments can appear on users' posts, and using artificial intelligence to monitor for potentially bullying comments.

Tuesday's new features were announced alongside the publication of Facebook's twice-yearly Community Standards Enforcement report — a report on Facebook's content moderation work, and how it policies its social networks for harassment, hate speech, and other illegal or objectionable content. 

Facebook also announced on Tuesday that it has created a new dataset of more than 10,000 "hateful memes," that it is sharing with researchers so they can develop technologies to help defend against hate speech online.

Do you work at Facebook or Instagram? Contact Business Insider reporter Rob Price via encrypted messaging app Signal (+1 650-636-6268), encrypted email (This email address is being protected from spambots. You need JavaScript enabled to view it.), standard email (This email address is being protected from spambots. You need JavaScript enabled to view it.), Telegram/Wickr/WeChat (robaeprice), or Twitter DM (@robaeprice). We can keep sources anonymous. Use a non-work device to reach out. PR pitches by standard email only, please.

Original author: Rob Price

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Feb
08

The Seattle Wars: Who Will Win the Cloud? - Sramana Mitra

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UFC Commissioner Dana White stands between UFC Fight Night headliners Anthony Smith (L) and Glover Teixeira (R) at their official weigh-in in Jacksonville, Florida. Cooper Neill / Zuffa LLC / Getty images UFC Fight Night: Smith vs Teixeira will stream live through ESPN+ starting at 9 p.m. ET on May 13.With Anthony Smith ranked third in his weight class and Glover Teixeira ranked eighth, a win for either fighter could lead to a rematch against light heavyweight champ Jon Jones.The event is the second in a trio of UFC matches scheduled in Jacksonville this month, following last weekend's UFC 249 pay-per-view event.The next UFC Fight Night match is scheduled for Saturday, May 16.UFC Fight Night events are included as part of an ESPN+ subscription, which costs $4.99 per month or $49.99 per year. 

Anthony Smith and Glover Teixeira will face off in the main event of UFC Fight Night on May 13, headlining a fight card that features 11 matches. You'll need an ESPN+ subscription to tune in live for Smith vs Teixeira, but while pay-per-view events, like UFC 249, cost an additional $64.99, this UFC Fight Night event is included with an ESPN+ $4.99 monthly plan.

UFC Fight Night will be held at the VyStar Veterans Memorial Arena in Jacksonville, Florida, the same venue as last weekend's UFC 249. Smith enters the bout as the third-ranked fighter in UFC's light heavyweight division after a loss to champion Jon Jones and a submission victory over Alexander Gustafsson in 2019. Teixera, ranked eighth at 40-years-old, will enter the match as an underdog despite putting together a trio of wins last year. A win for either fighter could mean a rematch against light heavyweight champion Jon Jones, who has defeated both Smith and Teixeira in the past.

Smith vs Teixeira was originally scheduled as the main event for UFC Fight Night 173 in Lincoln, Nebraska, but the coronavirus pandemic forced the UFC to reschedule its slate of events for 2020. Another UFC Fight Night will be held in Jacksonville on Saturday, May 16, with heavyweights Alistair Overeem and Walt Harris fighting in the main event. 

UFC has committed to hosting its Jacksonville events without fans in attendance due to the coronavirus pandemic, and has implemented at least 18 different safety precautions for staff, including advanced medical screenings, temperature checks, and social distancing guidelines. The plan earned the approval of the Florida State Boxing Commission, Florida Governor Ron DeSantis, and Jacksonville Mayor Lenny Curry.

Here's the match schedule for UFC Fight Night: Smith vs Teixeira

UFC

Prelims — 6 p.m. ET, 3 p.m. PT on ESPN+

Chase Sherman versus Isaac Villanueva [Heavyweight]Hunter Azure versus Brian Kelleher [Featherweight]Gabriel Benitez versus Omar Antonio Morales Ferrer [Lightweight]Sijara Eubanks versus Sarah Moras [Women's Bantamweight]Michael Johnson versus Tiago Moises [Lightweight]Andrei Arlovski versus Philipe Lins [Heavyweight]

Main Card  — 9 p.m. ET, 6 p.m. PT on ESPN+

Karl Roberson versus Marvin Vettori [Middleweight]Ricky Simon versus Ray Borg [Bantamweight]Alexander Hernandez versus Drew Dober [Lightweight]Ben Rothwell versus Ovince Saint Preux [Heavyweight]Anthony Smith versus Glover Teixeira [Light Heavyweight]

How to watch UFC Fight Night matches on ESPN+

ESPN+ subscribers can watch UFC Fight Night events live and gain access to a huge catalog of classic UFC matches and recent highlights. ESPN+ costs $4.99 per month or $49.99 for a full year, and it's available as an app on most mobile and streaming devices. Here's a full breakdown of additional features and details for ESPN+.

Though UFC Fight Night: Smith vs Teixeira will be available to stream live as part of a regular ESPN+ subscription, ESPN will also occasionally offer exclusive UFC pay-per-view (PPV) events to subscribers for an additional $64.99 fee. Leading up to major PPV events, ESPN typically offers a special deal that bundles one UFC PPV event and an annual ESPN+ subscription for a total of $84.98. This bundle deal gives you an overall discount of $30.

And, for those interested in streaming content outside of sports, ESPN+ is also available as part of a discounted bundle with Disney Plus and Hulu. The bundle costs $12.99 per month, which is about $5 less per month than you'd pay if you subscribed to each service separately. 

Original author: Kevin Webb

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Feb
08

Excess is NOT Required for Success - Sramana Mitra

California Gov. Gavin Newsom announced guidelines for some restaurants to start serving dine-in customers as part of modifications to the statewide stay-at-home order.To do so, restaurants will need to safeguard their dining room accordingly, such as spacing guests 6 feet apart and providing disposable menus. A reopening date was not announced yet.The news comes as businesses in the US continue to feel the weight of the economic fallout ushered in by the coronavirus-driven shutdown.Visit Business Insider's homepage for more stories.

On Tuesday, California Gov. Gavin Newsom laid the groundwork for reopening more businesses in the state as part of a series of modifications to the stay-at-home order.

That includes dine-in restaurants. Restaurants have been able to offer takeout to customers, and "should continue to encourage takeout and delivery whenever possible" as well as outdoor seating, according to a document published on the state's website. But restaurants will soon be able to serve sit-down customers, as long as they follow certain guidelines:

Guests should be spaced six feet apart.Customers should wear masks when they're not eating.Menus should be disposable to minimize contact from customer to customer.Bar areas must remain closed to customers.Dining areas should be thoroughly disinfected after each customer.Windows and doors should remain open to increase air circulation.Communal condiments like salt and pepper shakers should be replaced with single-serving packets.

The guidelines also advise that "guests and visitors should be screened for symptoms upon arrival." Restaurants should also encourage customers to make reservations to allow restaurants time to prepare for guests and ask people to sit in their cars while waiting to be seated. Licensed restaurants can continue selling to-go alcoholic beverages.

The framework offers guidance for not only dine-in restaurants, but also brewpubs, craft distilleries, and wineries to "support a safe, clean environment for workers and customers."

The governor did not attach a concrete date to the reopening, but he said it would be slowly phased in, with the least-affected counties going first, according to Eater.

Office reopening guidelines were also included for workers who cannot work remotely. The plan does not include larger events, such as concerts or other mass gatherings held at entertainment venues.

The news comes as shutdowns remain in place, with small businesses across the US struggling amid the economic fallout and thousands of hospitality workers laid off. State leaders and public health officials are weighing how best to contain the disease while also saving businesses from going under.

California took early action in response to the coronavirus disease, implementing a statewide stay-at-home order on March 19, just two days after the San Francisco Bay Area began sheltering in place. County shutdowns vary throughout the state — the San Francisco Bay Area order is currently slated to last through at least May, while Los Angeles County will likely remain under an order through July.

Counties also have the freedom to take slightly different approaches to relaxing of shutdown restrictions — they can decide for themselves if they'd like to wait longer before reopening businesses, for example.

Other parts of the country, such as Georgia and South Carolina, also enforced stay-at-home orders but started reopening businesses in late April. In order to reopen safely, epidemiologists say states must see a steady 14-day decline in confirmed cases, a feat that Georgia did not show before reopening as Business Insider's Jessica Snouwaert reported.

Reopening state economies too soon could cause a devastating second wave of the disease. And even if restaurants will legally be allowed to reopen for dine-in customers, some guests may not feel comfortable doing so just yet.

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Original author: Katie Canales

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May
12

How to use Instagram direct messages to reach top influencers and celebs, according to a CEO who has used DMs to land clients like TikTok star Addison Rae

Unlike LinkedIn or Twitter, on Instagram users can direct message anyone – no matter how famous they are.Business Insider spoke to Chris Vaccarino, the founder and CEO of the influencer-focused e-commerce company Fanjoy, on his tips for reaching influencers via Instagram DM.Messaging on Instagram is a main way the company has signed some of its clients — like TikTok stars Addison Rae Easterling (nearly 40 million followers) and Alex Warren (10 million followers), along with Netflix's "The Circle" star Joey Sasso (728,000 Instagram followers). Vaccarino said to get someone's attention on Instagram, long paragraphs won't do, and he shared his tips and why the company relies on this method more than emails or cold-calling. Click here for more BI Prime stories.

Addison Rae Easterling, who is one of the top TikTok influencers in the world with nearly 40 million followers on the app, expanded her business this month by launching a merchandise store with the e-commerce company Fanjoy.

And it all started because of an Instagram direct message.

Easterling's initial contact with the company was from a DM, according to Chris Vaccarino, Fanjoy's founder and CEO. 

Direct messaging social media stars on Instagram is a main way the company has signed some of its talent — from TikTok star Alex Warren (member of the Hype House with 10 million followers) to Netflix's "The Circle" star Joey Sasso (728,000 Instagram followers).

"I don't know who cold-calls anymore, but nobody answers their phone," Vaccarino said. "And once we started working with these digitally focused teens and young adults we realized they don't really check emails." 

Unlike LinkedIn or Twitter, on Instagram users can direct message anyone – no matter how famous they are.

Using Instagram's direct message feature, which recently became available on desktop, Fanjoy reaches out to trending creators popular across platforms like TikTok, YouTube, and Instagram with a short message – a method that's quickly become an effective way to reach new clients over the past two years, Vaccarino said.

Screen shot of Fanjoy/Instagram

Techniques for messaging influential people

Fanjoy handles merchandise sales for top digital creators like Jake Paul, David Dobrik, and Tana Mongeau, across categories from T-shirts and scrunchies, to calendars and phone cases.

The brand's Instagram page has a large following with over 400,000 followers and it showcases photos of all its clients and top products.

"It's a much more powerful tool and source of reference," Vaccarino said about Instagram. "Similar to email, DMs are just a quick message and we are able to reach out to as many of these potential clients as possible with very short, concise text." 

It takes more than a simple "hi" to get someone's attention on Instagram, but long paragraphs also won't do, Vaccarino said. Try writing a quick intro that showcases the value your company can bring the influencer, he advised other companies. Then include an "ask," like setting up a brief phone call or time to meet and discuss further. 

"Super simple, to be consumed within 5 to 10 seconds," Vaccarino said. "It can't be paragraphs." 

Other influencer-focused companies, like the personalized video shoutout app Cameo, also use this method to connect with creators. 

In July, Business Insider spoke to Steven Galanis, the CEO and cofounder of Cameo, who shared his tips for reaching influential people via Instagram DM.

Galanis said the key to a response is largely in the way you formulate your message. Adding in specific details as you introduce yourself will validate your ask. If you both know the same person, like the same restaurant, or will be attending the same convention, add that in, he advised.

Instagram users also have the option to unsend a message if the other person hasn't opened it yet. 

If you haven't heard back, Galanis recommended copying your exact message, deleting it, and hitting resend – bumping your message back to the top of someone's DMs. 

Read the inside story on Fanjoy for more on how the company pivoted its business model to selling merchandise for internet stars: 

Sign up for Business Insider's influencer newsletter, Influencer Dashboard, to get more stories like this in your inbox.

Original author: Amanda Perelli

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May
12

Snap’s Yellow accelerator debuts its third batch of investments

This morning, Snap joined a host of startup accelerators shifting its demo day online amid the COVID-19 quarantine. With its third class of startups, Yellow, Snap’s in-house startup accelerator that launched in 2018, brought investors and founders together in private slack channels after a live-streamed presentation.

The event kicked off with a few words from CEO Evan Spiegel and soon transitioned into a succession of live-streamed pitches from the 10 startups in Yellow’s latest batch. The group occupies some familiar spaces for past investments, with a focus on niche social communities, mobile media tools and augmented reality.

Snap investment Hardworkers

The 10 startups in Yellow’s third batch include:

Brightly: a media platform and community that promotes ethical and sustainable brands.Charli Cohen: a “next-gen” streetwear fashion brand.Hardworkers: a professional network for blue-collar workers.Mogul Millennial: a media startup sharing professional resources for Black entrepreneurs.Nuggetverse: a web comics media startup.SketchAR: an augmented reality drawing app with social tie-ins.Stipop: a rich cross-platform chat sticker API.TRASH: an app for quickly editing social video cuts using machine learning.Veam: a social network built around AirDrop.Wabisabi Design: an augmented reality game studio focused on bit-sized titles.

Yesterday, I got the opportunity to chat with Mike Su, who leads the Yellow program at Snap. Su said that shifting to a fully online program was a bit of a shock to the program, which was about one month in when COVID-19’s impact worsened stateside.

Yellow’s small batches are much easier to manage than other accelerator behemoths like Y Combinator that are pushing hundreds of startups through their network. Nevertheless, Su says it was an interesting adjustment shifting the accelerator program to a remote setting, though a later program start date gave them the advantage of seeing how others wrapped up their programs. “We tuned into a bunch of different digital demo days; one of our advantages was being able to learn from others,” he says.

Yellow investment SketchAR

While emerging during a possible recession is far from ideal launch timing, Su believes this class of startups are still in a good position. “When you look across a lot of the companies, actually their work becomes more essential than it ever was before,” Su tells TechCrunch, particularly highlighting the program’s investment in Hardworkers, which is building a professional network for blue-collar workers who have been particularly affected by the pandemic. Another investment from this batch, Mogul Millennial, is building a media brand around connecting Black professionals with professional resources.

“If you look up and down the class, all the founders aren’t just taking after an opportunity, but personally are on a mission to solve a particular problem,” Su says. “So I think that foundation made them more predisposed I guess, to be able to push through this kind of environment.”

While web comics brands and AR sketching might not immediately seem like huge problems during trying times like the COVID-19 pandemic, many of the startups in Yellow’s recent batch are working to solve problems that have proven to be key opportunities for Snap, which has been on a redemptive growth spree since early 2019, locking down young users and seeing its share price surge.

Snap invests $150,000 in each Yellow startup for an equity stake, and while the program does not require batch participants to integrate with Snap’s services, the company has used the program to invest in strategic areas that it has also pushed on the product side.

Earlier Yellow bets skewed more toward content investments as Snapchat was scaling Discover. Now Su says he’s fielding plenty of augmented reality pitches. Su also notes that the accelerator had its most international batch to date this year, with startups from Lithuania, Korea, Mexico and the U.K. making their way to Los Angeles.

“We always start with top-level strategy, with [CEO Evan Spiegel], figuring out overall direction of where we see the world evolving, where we think there are real opportunities and where we think we can make a difference in supporting these companies,” Su says. “And then once we’re aligned on the top-level strategy I think Evan puts a lot of trust in myself and my partner in crime Alex Levitt to find good companies that we’re excited about.”

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May
12

Facebook reportedly agreed to pay $52 million to moderators who developed PTSD while helping the company police toxic content on its platform (FB)

Facebook will pay $52 million to current and former content moderators who developed PTSD on the job, The Verge reported Tuesday.The agreement, part of a proposed settlement filed in a California court on Friday, covers more than 11,000 Facebook contractors who will be eligible for at least $1,000 each, according to The Verge.The company came under fire last year regarding the working conditions for its content moderators, who were required to repeatedly look at images and video of rape, murder, and suicide.Visit Business Insider's homepage for more stories.

Facebook has agreed to pay $52 million to content moderators who developed mental health conditions while helping the company review toxic content on its platform, The Verge reported on Tuesday.

In a preliminary settlement filed Friday in San Mateo Superior Court, Facebook will compensate 11,250 current and former US-based moderators $1,000 each, according to The Verge. Some moderators diagnosed with post-traumatic stress disorder or similar conditions may receive additional compensation ranging from $1,500 to $6,000 to cover treatment costs. The company also agreed to provide more mental health support to moderators as part of the agreement.

Some moderators with certain diagnoses could also be eligible to receive up to $50,000 in damages if they're able to show evidence of other injuries sustained while working for Facebook, though their payment amounts will depend on how many people apply and end up being eligible for compensation, The Verge reported.

In September 2018, the company was sued by former moderator Selena Scola, who said she developed post-traumatic stress disorder as a result of having to view toxic content. The case became a class action that eventually led to Friday's proposed settlement.

"We are grateful to the people who do this important work to make Facebook a safe environment for everyone. We're committed to providing them additional support through this settlement and in the future," a Facebook spokesperson told Business Insider in a statement.

Facebook has faced increasing scrutiny for working conditions endured by its tens of thousands of moderators, who spent much of their days reviewing violent and disturbing footage. According to investigations by The Verge in early 2019, moderators were expected to sift through graphic violence, hate speech, and sexually explicit posts for $15 per hour, and many said they suffered psychologically.

CEO Mark Zuckerberg initially dismissed the multiple stories of moderators developing PTSD, referring to them as "a little overdramatic" during a Q&A with Facebook employees last July.

Cognizant, a professional services firm whose employees moderated Facebook content, ended its contract with the company last October amid criticism over its working conditions.

Original author: Tyler Sonnemaker

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May
12

Why Atlassian just bought a help desk startup built entirely on Slack, according to a product exec

Atlassian has acquired Halp, which creates help desk ticketing tools inside Slack.Atlassian's head of product integrations, Steve Goldsmith, said that Halp's tool is complementary to its existing software and gives it a deeper integration to messasging platforms because it's built entirely on top of Slack. Atlassian also plans to build an integration between Halp and Microsoft Teams to support its customers who are using Teams. Atlassian sold its previous messaging apps to Slack in 2018, resulting in a partnership between the two companies that just got even stronger. Click here for more BI Prime stories.

As more and more companies turn to messaging platforms like Slack and Microsoft Teams for office-wide communication, Atlassian wants in on the opportunity. That's why the IT software company announced Tuesday that it's acquiring Halp, a automated ticketing and answers tool built inside Slack.

Atlassian sees chat messaging replacing email for many types of communication within companies, a trend that the COVID-19 related increase in remote work has accelerated, says Steve Goldsmith, head of product integrations at Atlassian.

"As we look at those two trends — remote work and then move to team-based messaging over the last couple of years — it makes great sense for us to look at a partner like Halp," Goldsmith told Business Insider. 

Neither Atlassian nor Halp disclosed the terms of the deal, but it was likely relatively small: Halp just launched its product in April 2019 and raised a $2 million seed funding round that valued the company at $9.5 million, according to Pitchbook. The startup's 14 employees will all join Atlassian. 

Joining Atlassian helps the Halp team expand the market opportunity for the product in a way it couldn't have done on its own, said Fletcher Richman, CEO and cofounder of Halp. Additionally, he felt Atlassian's suite of tools, including ticketing software Jira and collaboration tool Confluence, are complementary to what Halp offers.

"We just saw honestly a ton of alignment in the vision that we both had for where the product was going," Richman told Business Insider. "Atlassian has just incredible resources for us, whether that the marketing resources, the brand resources, or just getting [Halp] in front of its hundreds of thousands of customers. And it also has this incredible suite of other tools that we can pair really nicely with."

Fitting into Atlassian's product strategy

Halp's product creates a ticketing system that allows workers to automatically receive answers to IT or HR questions within Slack.

The tool also integrates with Jira, Atlassian's most popular product, Jira, which helps engineers track and solve technical bugs, and has a 2-way integration with Confluence, a tool to help companies share and store important information which powers Halp's automatic question answering, Richman said. 

Although Halp only works with Slack right now, Atlassian hopes to build an integration between Halp and other messaging tools like Microsoft Teams, Slack's biggest rival, because Atlassian has many customers that use that service for internal communication.

Notably, Atlassian itself has previously had its own messaging products that never got the same type of traction as Slack or Microsoft Teams. In 2018, Atlassian sold the intellectual property for messaging apps Stride and Hipchat to Slack and exited the workplace messaging market. As part of the deal, Atlassian made a small, but symbolically important investment in Slack. 

Now, instead of competing directly, Atlassian is trying a different approach to capitalize on the popularity of messaging apps: adding tools that complement its existing software.

Halp, a help desk tool inside Slack, was acquired by Atlassian Atlassian

Deepening Atlassian's partnership with Slack

In some ways, Atlassian's move of betting on tools that work on top of Slack gives the chat platform added credibility. One of the Slack's main selling points has been the fact that it can integrate with almost all the other apps people use to get work done, and in doing so acts like a central hub across an organization. 

It also allows businesses of any size — large organizations or startups — to build tools on its platform. Atlassian already integrates Jira, Confluence, and its other tools with Slack, so this deepens the partnership even more. 

"Slack needs to really prove that they are a platform," Richman said. "You want to see really big, successful, tens-of-billions-of-dollar businesses like Atlassian really committing to your platform. That's how Slack is going to beat Microsoft Teams in the end."

Brad Armstrong, Slack's VP of business and corporate development said in a blog post that the company sees "enormous opportunities in building this business together with Atlassian."

From Goldsmith's perspective, this deal helps Atlassian address the same types of problems that its other software already does, just in a new way. With so many of Atlassian's customers using Slack or other messaging tools, they're often looking for ways to make the tools serve even more purposes.

"We at Atlassian are really excited to see how companies are discovering and adding functionality on top of the investments in products like Slack," he said. The goal is to make sure Atlassian's existing products can support that via integrations, and that adding Halp lets users find and start using Atlassian products directly within Slack. 

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Original author: Paayal Zaveri

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Decrypted: Contact-tracing privacy, Zoom buys Keybase, Microsoft eyes CyberX

As the world looks to reopen after weeks of lockdown, governments are turning to contact tracing to understand the spread of the deadly coronavirus.

Most nations are leaning toward privacy-focused apps that use Bluetooth signals to create an anonymous profile of where a person has been and when. Some, like Israel, are bucking the trend and are using location and cell phone data to track the spread, prompting privacy concerns.

Some of the biggest European economies — Germany, Italy, Switzerland and Ireland — are building apps that work with Apple and Google’s contact-tracing API. But the U.K., one of the worst-hit nations in Europe, is going it alone.

Unsurprisingly, critics have both security and privacy concerns, so much so that the U.K. may end up switching over to Apple and Google’s system anyway. Given that one of Israel’s contact-tracing systems was found on an passwordless server this week, and India denied a privacy issue in its contact-tracing app, there’s not much wiggle-room to get these things wrong.

Turns out that even during a pandemic, people still care about their privacy.

Here’s more from the week.

THE BIG PICTURE

Zoom acquires Keybase, but questions remain

When Zoom announced it acquired online encryption key startup Keybase, for many, the reaction was closer to mild than wild. Even Keybase, a service that lets users store and manage their encryption keys, acknowledged its uncertain future. “Keybase’s future is in Zoom’s hands, and we’ll see where that takes us,” the company wrote in a blog post. Terms of the deal were not disclosed.

Zoom has faced security snafu after snafu. But after dancing around the problems, it promised to call in the cavalry and double down on fixing its encryption. So far, so good. But where does Keybase, largely a consumer product, fit into the fray? It doesn’t sound like even Zoom knows yet, per enterprise reporter Ron Miller. What’s clear is that Zoom needs encryption help, and few have the technical chops to pull that off.

Keybase’s team might — might — just help Zoom make good on its security promises.

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12

Dear Sophie: What’s the best option for international founders to expand in the US?

Sophie Alcorn Contributor
Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.

“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”

“Dear Sophie” columns are accessible for Extra Crunch subscribers; use promo code ALCORN to purchase a one or two-year subscription for 50% off.

Dear Sophie:

I’m a startup founder in Israel looking to expand into the U.S. market. What is the best visa option for me and a key member of my executive team to come to the U.S. to establish a sales and marketing office there? I would like my spouse and children to join me if my spouse can also work in the U.S. Is that possible?

— Tenacious in Tel Aviv

Dear Tenacious:

Thanks for reaching out. Based on your situation, the E-2 visa for treaty investors and employees may offer the best option.

An underutilized option, the E-2 visa is ideal for startup founders and employees whose home country has a treaty of commerce and navigation with the U.S. Israelis became eligible for E-2 visas just last year, joining the citizens of 80 other treaty countries. For more details on E-2 visas for founders and employees, check out Episode 16 of my “Immigration Law for Tech Startups” podcast.

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12

Fantasy sports startup Sleeper closes Series B led by a16z as it expands to esports amid pandemic

Sleeper is widening its ambitions to esports as the arena sports world goes into hibernation amid the COVID-19 pandemic.

While CEO Nan Wang has high hopes that the upcoming NFL season can proceed amid the pandemic, he’s hoping to expand his fantasy sports app’s appeal to gamers by launching support for the intensely popular title League of Legends. Wang says that esports support was always in the cards, but that its rollout was never supposed to come this early.

“Originally, the goal was to do arena sports and then strategically select esports that we thought would be big market opportunities,” Wang says. “In the absence of sports, it becomes easier for us to push something that was further out on the roadmap.”

As Sleeper looks to push beyond its 1 million active users, the company is bulking up on funding reserves. The fantasy sports app has closed a $20 million Series B funding round led by Andreessen Horowitz. Kevin Durant, Baron Davis, JuJu Smith-Schuster and Twitch CEO Kevin Lin are also recent investors. In August, the company shared it had raised a $5.3 million Series A led by General Catalyst.

For now, all of Sleeper’s services are free and there aren’t immediate plans to change that. Wang says that delayed and canceled seasons of arena sports is likely going to push out the company’s timelines for beginning to generate revenues.

Sleeper’s investors have hailed the startup as leading the way among a new class of vertical-focused social networks.

“The next social platforms are going to be vertical and look a lot more like games, offering deeper engagement than broad social networking platforms. Sleeper’s leagues provide shared activities between friends, and has some of the best stickiness metrics we’ve seen,” Andreessen Horowitz GP Andrew Chen said in a statement.

With its League of Legends launch, Sleeper is in the position of helping define a fantasy league experience for a popular franchise. The league’s organization isn’t fundamentally different from other fantasy sports. Users recruit a fantasy crew and draft professional esports athletes to their teams. From there, users in a league participate in weekly head-to-head matches with each other, making predictions and leveraging gameplay-specific mechanics.

League of Legends support is a big deal to Sleeper because it also represents the company’s first international foray. Users in the U.S., Europe, Vietnam, Korea and Brazil can participate in this upcoming fantasy season.

On the product side, the startup recently launched voice chat to capitalize on users stuck at home amid the pandemic. Wang tells TechCrunch the team is also hoping to add video chat to the app soon. Wang also notes that Sleeper is on track to launch three new sports this year.

As Sleeper aims to grow around the roadblocks of pandemic lockdowns, Wang and his team hope that their continued focus on social features can ensure the startup’s shared success in the worlds of online gaming and arena gaming.

“The roadmap for us has always been to win both sports and esports because they both have the same underlying motivation,” Wang says. “The most important thing for any sports fan is being able to enjoy it with their friends and family members.”

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12

Bootstrapping Course: Benefits of Bootstrapping - Sramana Mitra

Bootstrap First, Raise Money Later There are many benefits to bootstrapping first and raising money later. This is something you should build into your thinking as you build your business. Don’t go...

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Original author: Maureen Kelly

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Homeschooling startup Primer raises $3.7 million seed round led by Founders Fund

As parents across the country are tasked with managing their children’s schooling amid a pandemic, investors are betting on a homeschooling startup that’s aiming to provide parents with services that can simplify the process of giving their kids a tailored education at home.

Founder Ryan Delk says his startup Primer is building the “full-stack infrastructure” that parents need to homeschool their kids, an interactive suite of products that he hopes can “make homeschooling a mainstream option for families.”

His company shared funding details with TechCrunch, disclosing that his startup had closed a $3.7 million seed round led by Founders Fund . Other investors in the round include Naval Ravikant, Cyan Banister and Village Global.

As of 2016, about 2.4 million kids in the United States are homeschooled. Delk says that he’s been “stunned by the lack of infrastructure” available today for parents interested in homeschooling their kids. Delk was homeschooled by his parents from kindergarten through eighth grade, an experience he looks back on fondly, he says.

Primer isn’t offering a dedicated curriculum. So far, they’ve been building tools to help parents acquaint themselves with what’s out there. Primer has already rolled out a pair of free homeschooling resources for parents, including Navigator, a tool to help parents stay compliant with state regulations for homeschooling their kids, as well as Primer Library, a collection of free digital instruction materials.

Since launching its compliance and library tools late last year, the team has been prepping for their next launch, a series of interest-based communities that homeschoolers can join and participate in online. The communities will begin rolling out this August in time for a new school year. Delk says the team is hoping to launch about 5-7 different classes, spanning topics like “rockets, chess and baking,” with instruction from experts and interactions with other students. Primer hasn’t finalized pricing, but the team plans to charge a monthly subscription fee for membership to the communities.

Today, the startup is launching a waitlist for this feature. In a blog post, Delk notes that next year he hopes to launch “several more products that deliver everything parents need to give their children an exceptional homeschooling experience.”

Delk believes that there’s going to be a “huge influx” of new homeschoolers as shelter-in-place winds down and some parents find that homeschooling is something they’d like to pursue long-term. He notes that the products his team is creating are still pretty high-touch for parents and that it isn’t the right fit for everyone, much like homeschooling.

“It’s going to be very hands-on and we’re going to be upfront about that,” Delk says. “We are not building a plant-your-kid-in-front-of-an-iPad-for-six-hours product.”

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12

Intel has invested $132M in 11 startups this year, on track for $300M-$500M in total

When it comes to corporate venture capital, semiconductor giant Intel has shaped up to be one of the most prolific and prescient investors in the tech world, with investments in 1,582 companies worldwide, and a tally of some 692 portfolio companies going public or otherwise exiting in the wake of Intel’s backing.

Today, the company announced its latest tranche of deals: $132 million invested in 11 startups. The deals speak to some of the company’s most strategic priorities currently and in the future, covering artificial intelligence, autonomous computing and chip design.

Many corporate VCs have been clear in drawing a separation between their activities and that of their parents, and the same has held for Intel. But at the same time, the company has made a number of key moves that point to how it uses its VC muscle to expand its strategic relationships and also ultimately expand through M&A. Just earlier this month, it acquired Moovit, an Intel Capital portfolio company, for $900 million (a deal that was knocked down to $840 million when accounting for its previous investment).

Intel Capital identifies and invests in disruptive startups that are working to improve the way we work and live. Each of our recent investments is pushing the boundaries in areas such as AI, data analytics, autonomous systems and semiconductor innovation. Intel Capital is excited to work with these companies as we jointly navigate the current world challenges and as we together drive sustainable, long-term growth,” said Wendell Brooks, Intel senior vice president and president of Intel Capital, in a statement.

The tranche of deals come at a critical time in the worlds of startups and venture investing. Many are worried that the slowdown in the economy, precipitated by the COVID-19 pandemic, will mean a subsequent slowdown in tech finance. Intel says that it plans to invest between $300 million and $500 million in total this year, so this would go some way to refuting that idea, along with some of the other monster deals and big funds that we’ve written out in the last couple of months.

The list announced today doesn’t include specific investment numbers, but in some cases the startups have also announced the fundings themselves and given more detail on round sizes. These still, however, do not reveal Intel’s specific financial stakes.

Here’s the full list:

Anodot uses machine learning to monitor business operations autonomously, covering areas like app performance, customer incidents and more. The idea is that using the platform to monitor for these incidents means detection and response time can be faster. The full $35 million round was announced back in April.Astera Labs is a fabless semiconductor startup focused on connectivity solutions for data-centric systems to remove performance bottlenecks in compute-intensive workloads in areas like AI. It announced its Series B of an undisclosed amount two weeks ago, and prior to this it had raised just over $6 million, according to PitchBook.Axonne develops next-generation high-speed automotive Ethernet network connectivity solutions for connected cars: addressing the issue of merging legacy or proprietary systems with the demands of advanced next-generation applications. Intel invested as part of a $9 million round that actually closed in March.Hypersonix uses big-data analytics to determine and predict customer demand for e-commerce, retail and hospitality customers. One of its customers is Amazon — which uses Hypersonix’s platform in its supply chain division. That may come as a surprise, but according to Hypersonix’s CEO, the e-commerce giant does not have dedicated analytics teams to serve every division in the company, so sometimes they do buy from third parties. The round was actually announced at the beginning of this month: an $11.5 million deal.KFBIO out of China is one of Intel’s biotechnology bets. The company has designed and built a digital pathology scanner, which aims to replace microscopes with its big data, cloud-based and AI-powered insights. The obvious connection and interest here for Intel is on the processor side, but potentially brings Intel into a sphere where it can flex its muscle around a range of AI and cloud computing applications as well. The deal was closed at the beginning of April and totals around $14.2 million.Lilt has built an AI-powered language translation platform, not to compete with the likes of Google Translate for consumers, but to help those with international-facing websites and apps localise their services more efficiently. The company announced its round today: a $25 million Series B led by Intel.MemVerge focuses on “in-memory” computing, an architecture that makes it easier to deploy heavy, data-centric applications. It closed its round of $24.5 million at the beginning of April, and while it’s always worked with Intel processors, Intel’s investment was not public until today.ProPlus Electronics, also out of China, is an electronic design automation (“EDA”) startup that speeds up chip design and fabrication for semiconductor companies manufacturing a variety of chips at scale. It closed its round also at the beginning of April. The exact amount was undisclosed except to note that it was in the “hundreds of millions of Chinese Yuan” (or tens of millions of U.S. dollars).Retrace is an under-the-radar dental data startup that uses AI to improve “dental decision making,” but according to its site seems also to focus on other healthcare areas. It’s not clear how big the round is or when it closed.Spectrum Materials out of China is another stealthy company that supplies gas and other materials to semiconductor makers.Xsight Labs based in Israel is building chipset designs to accelerate data-intensive workloads that you typically get with AI and analytical applications. Israel has a huge R&D centre focused on autonomous driving, one of the applications that’s going to demand a lot in processing power, so this looks like a clearly strategic bet. The company raised $25 million in February, but Intel was not disclosed in that round previously.

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12

Atlassian acquires Halp to bring Slack integration to the forefront

Atlassian announced today that it was acquiring Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not disclose the purchase price.

It was a big day for Halp, which also announced its second product today, called Halp Answers. The new tool will work hand in glove with its previous entry Halp Tickets, which lets Slack users easily create a Help Desk ticket without leaving the tool.

“Halp Answers enables your teams to leverage the knowledge that already exists within your company to automatically answer tickets right in Slack . That knowledge can be pulled in from Slack messages, Confluence articles or any piece of knowledge in your organization,” the company wrote in a blog post announcing the deal.

Note that integration with Confluence, which is an Atlassian tool. The company also sees it integrating with Jira support for other enterprise communications tools down the road. “Existing Halp users can look forward to deeper (and new) integrations with Jira and Confluence. We’re committed to supporting Microsoft Teams customers as well,” Atlassian wrote in a blog post.

Halp is selling early, having just launched last year. The company had raised a $2 million seed round in April 2019 on a $9.5 million post valuation, according to PitchBook data. The startup sees an opportunity with Atlassian that it apparently didn’t think it could achieve alone.

“We’ll be able to harness the vast resources at Atlassian to continue with our mission to make Halp the best tool for any team collaborating on requests with other teams. Our team will grow and be able to focus on making the core experience of Halp even more powerful. We’ll also develop a deeper integration with the Atlassian suite — improving our existing Jira and Confluence integrations and discovering the possibilities of Halp generating alerts in Opsgenie, cards in Trello, and much more,” the company wrote.

Halp’s founders promise that it won’t be abandoning its existing customers as it joins the larger organization. As a matter of fact, Halp is bringing with them a slew of big-name customers, including Adobe, VMware, GitHub and Slack.

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12

Thursday, May 14 – 485th 1Mby1M Mentoring Roundtable for Entrepreneurs - Sramana Mitra

Entrepreneurs are invited to the 485th FREE online 1Mby1M mentoring roundtable on Thursday, May 14, 2020, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. If you are a serious entrepreneur,...

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Original author: Maureen Kelly

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New Orleans-based Resilia raises $8 million from Mucker Capital to make nonprofits more efficient

Sevetri Wilson founded her first company, a public relations firm catering to nonprofit organizations, as soon as she graduated from Louisiana State University back in 2009.

Eleven years later, and with a fresh $8 million round of funding in the bank, Wilson has taken the experience she amassed working in the nonprofit world and turned it into her new business, Resilia. From offices in New Orleans and New York, Wilson’s company offers a suite of services for nonprofits to better manage and report their finances and for grant-making and philanthropic organizations to find the groups that are working in the areas they want to support.

“We are serving a two-sided market,” Wilson said. “We are providing software solutions from nonprofits… Helping them come online… whether you’re a charter school or healthcare clinic, and from there we have helped nonprofits with their compliance and fundraising and built that into a subscription platform.”

There are approximately 1.56 million nonprofits in the U.S., according to a 2019 report from the Urban Institute. And those organizations contributed roughly $985.4 billion to the U.S. economy in 2015, according to the last available data. That’s roughly 5.4% of the U.S. gross domestic product.

Of those nonprofits, public charities accounted for three-quarters of revenue and expenses representing $1.98 trillion and just less than two-thirds of the total assets of the nonprofit sector, which amount to a whopping $3.67 trillion.

Those are huge numbers, and represent a massive opportunity for companies that can find better, lower-cost ways to service these organizations and help make the entire industry run more efficiently.

“For large funders, their job is to deploy capital,” Wilson said. “They have to monitor them and pull reports and track data and do evaluations. If you are Oxfam America we are essentially covering their southern territories and the organizations they’re funding around workforce development.”

Now, in the wake of the economic collapse that’s accompanied the COVID-19 outbreak in the U.S., nonprofits are taking an even more central position in the U.S. economy.

With a market representing hundreds of billions of dollars, it’s no wonder that the Louisiana-based investment firm Callais Capital chose to back the company. Notably, Resilia also managed to bring in Mucker Capital, the Los Angeles-based investment firm that’s coming off one of the best years in its history.

Mucker, which raked in marquee returns last year off of its seed investment in Honey, the browser extension coupon service which PayPal acquired for $4 billion, is steadily expanding from its Los Angeles home and building up a presence in the Southeast.

“Entrepreneurs outside of LA look more like LA entrepreneurs than they do like Bay Area entrepreneurs,” said Mucker co-founder and partner, William Hsu. “Working with them… we saw that skill set of working with LA could be replicated somewhere else.”

That somewhere else was Nashville, where Mucker has a presence through Monique Villa, the firm’s investor and scout for deals across the Southeast.

“We charged her with looking at every deal in the Southeast,” said Hsu. In the year-and-a-half that Villa has been investing, Mucker has made three public investments: Go Check Kids, Blueprint Title and now, Resilia.

“One of the things that is interesting to us is how the rest of the U.S. looks at New York and San Francisco as an elitist enclave,” said Hsu. “The populist part doesn’t connect or look up to the ethos of SF or NY. We want to be an accessible and populist VC brand.”

It’s hard to get more populist than investing in a company founded by an African American woman who went to a land-grant university in Baton Rouge, La.

There’s already real revenue coming in for Wilson’s startup. Large donor customers pay $199 per-seat per-month for access to the company’s list of well-run nonprofits, and nonprofits pay $99.99 per month for access to the management tools, grant writing support and other features that they may need.

We’re in such a good position because our product was created to capture innovation and [initiate] grants and connect to capital in organizations to have a better understanding of where that money is going and whether or not it’s being wasted,” Wilson said. 

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12

Extra Crunch Live: Join Kirsten Green today for a live chat right now

When the world is in an unprecedented state, it’s fair — and appropriate — to challenge the status quo.

Right now, Jordan Crook and Natasha Mascarenhas are hosting a Extra Crunch Live chat with Kirsten Green, founder of Forerunner Ventures. This is our latest chat in our series of discussions with investors like Mark CubanAileen Lee and Ted WangCharles Hudson and Mitch and Freada Kapor.

Green has invested in a number of high-profile D2C companies like Glossier and Birchbox and had several large exits, like Dollar Shave Club selling to Unilever for $1 billion in 2016. We’ll talk about what attracted her to those companies in the first place and how that process may have changed since the COVID-19 pandemic began.

Beyond that, we’ll cover advice she’s giving to portfolio startups, what is keeping her up at night, and of course, what is keeping her hopeful.

During the call, audience members are encouraged to ask questions. We’ll get to as many as we can, but you can only participate if you’re an Extra Crunch member, so please subscribe here.

Extra Crunch subscribers can find the Zoom Link below and are encouraged to ask some questions live on the call.

There will also be a live YouTube broadcast of the discussion below for anyone who wants to let it play in the background or watch without participating in the Q&A.

Here’s the information you’ll need to join:

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