Jun
09

Venture Deals Online Course – Summer 2020 Edition

We are running the Venture Deals Online Course again this summer. But before I get to that, I want to highlight a blog post from a Black colleague. I’m getting, and reading, many of these each day. For the foreseable future, I’ll highlight and amplify one at the beginning of each post I do, in case you are interested.

Today’s post is from Ruben Porras, who is a Techstars alum (Director of Operations at CreatorBox.) He wrote Black Lives Matter. At Work. In Life.

The country, collectively, has grieved five times in 60 years. People of color have collectively grieved five times in 2 weeks. And we carry that into work, school, our relationships, and are expected to be okay— even if and when we’re not.

…

Well, white friends, white allies, I’m done being uncomfortable alone. If you’re a white ally in racial justice, if you’re committed to being anti-racist, if you see that our peace, our harmony, our healing, and progress are bound together, then its time for you to share in this uncomfortability.

I encourage you go to read Ruben’s post Black Lives Matter. At Work. In Life.

We are running the Venture Deals Online Course from June 28, 2020 – August 21, 2020. We usually only run it twice a year (Spring and Fall), but given the Covid crisis, we’ve had many requests to run it this summer.

We’ve now had over 20,000 people take it. The last cycle was particularly fun as several of the AMAs I did had around 1,000 people on it. Someone also set up a Slack channel for the course which I was active in and met a number of new friends.

Registration is open now. Please sign up if you want to take the Summer 2020 Venture Deals Online Course.

Original author: Brad Feld

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Jun
09

Acceleprise announces 26 SaaS startups from its trio of accelerators

The TechCrunch crew has worked to keep tabs on this year’s startup accelerator classes. Conventional wisdom in startup land states that great companies are founded during more trying economic times. Well, a recession was declared yesterday by the National Bureau of Economic Research. We should, therefore, see some breakout startups in the next few years.

Which means it’s a good time to see what’s bubbling up. To that end, the TC team has spent time parsing the latest from startup-helpers like Y Combinator (here and here), 500 Startups (more here), Techstars (here and here), and Acceleprise, the group we’re focused on today.

Acceleprise is a startup accelerator — a company that helps groups of startups mature, grow and prepare to raise more capital; most accelerators provide some seed funds and office space — focused on the business-to-business, modern software startups. Or, what is usually called B2B SaaS.

The Acceleprise group has three accelerators: one in San Francisco, one in New York and one in Toronto. It’s the last of the three that is the most interesting; Acceleprise Toronto just went through its first cohort, while the group’s San Francisco and New York branches are on classes 12 and 4, respectively.

TechCrunch caught up with Acceleprise CEO and managing partner Michael Cardamone about the new cohorts and how his program is handling the new, COVID-19 world. After that we have notes on each of the 26 companies in the three cohorts. Let’s go!

Toronto

That Acceleprise started a branch in Toronto was a bit of a surprise to your humble servant; was there enough startup activity in the city to warrant the investment? Why not Chicago? You get the idea.

So we were first curious about how Cardamone felt that the first batch of Toronto startups performed. According to the executive, the Canadian cohort “massively exceeded [his] expectations.” He went on to say that while the Acceleprise team was confident in the quality of talent in the city, what “they didn’t fully realize is how much of a funding gap there is in Toronto for the pre-seed stage.”

Funding gaps, in case you’re not familiar with the turn of phrase, are bad things. A funding gap occurs when there’s no available capital for one particular stage of a startup’s life. Some ecosystems struggle with later-stage checks, for example. Here Cardamone is saying that what Toronto required was the opposite of that — it needed tiny checks to light first fires.

Cardamone told TechCrunch in an email that the nine companies in the first Toronto cohort graduated with an aggregate $1.5 million in annual recurring revenue (ARR), meaning that the average B2B SaaS company from the group is out hunting for more pre-seed money with six-figure ARR. That feels about right.

TechCrunch asked how many from the Toronto group he expects to reach nine-figure valuations. Cardamone responded that “there are definitely companies in the cohort that are on the trajectory to be significant North America-wide businesses, and certainly have the potential to have nine-figure-plus outcomes.”

But there’s a small obstacle in the way of success for some, so let’s talk about it.

COVID-19

TechCrunch was curious what portion of Acceleprise startups make it to the Series A stage. Or, more simply, what percent actually raise an A? Cardamone responded that Acceleprise considers “a Series A internally as a $4 million+ institutional round.” That seems fair.

The math concerning how many startups from the group make it are not simple, however. Acceleprise is on its third fund, but only its first fund has been in-market long enough to have Series A data. Of that group, per Cardamone, “45% of companies [that Fund 1 invested in] raised a seed round, and 40% of those so far have gone on to a Series A.” That might seem like a lower resulting percentage than you’d imagine, but the calculations discount eight companies from those cohorts that were sold before they raised a Series A, and two other companies that the executive notes have reached ARR of $3 million to $5 million and skipped their A rounds. (One fund powers more than one accelerator cohort, of course.)

So what impact will COVID-19 have on Series A graduation? “While the funding market is a bit tighter right now, we haven’t seen the same level of slowdown that we thought we might when this first hit,” Cardamone said, adding that during his group’s investor week (similar to a demo day) “interest […] was as high as it’s ever been.”

It’s not all good news, however. From his vantage point, Cardamone told TechCrunch that post-seed companies are raising more seed extensions than Series As than before. How that dynamic shakes out isn’t clear yet.

(As an aside, Acceleprise is running its next cohorts virtually, due to COVID-19. This may be the norm for accelerators until there’s a vaccine.)

SaaS, valuations

Acceleprise was founded in 2012, but it was reborn when Cardamone got the name and moved the operation to San Francisco two years later. In 2014 SaaS was a growing slice of the startup market, but not yet the majority it now sometimes feels like it has become. So, the market has come to the company, in a sense.

The market has moved so far toward SaaS that public companies in the space have seen their valuations reach new peaks in recent weeks, even though the United States is now in a recession. TechCrunch was curious what impact the repricing of public SaaS revenues was having on early-stage companies that pursue the business model; was public market enthusiasm for SaaS raising to the prices that early-stage SaaS startups can charge investors for equity?

Not really, it appears. While there is a good connection between later-stage startup valuations and the public markets, it’s less clear amongst the early stages. Here’s Cardamone on the impact of rising public SaaS valuations:

It doesn’t necessarily impact valuations at the early stages but the positive view on SaaS revenue in the public markets leads to more capital allocated to early stage SaaS companies out of generalist funds, which certainly helps even our early-stage companies. 

That makes pretty good sense.

Startups

Right, enough from me. Here’s the list of startups and how they describe themselves. Enjoy!

Roots Automation: Roots Automation delivers the world’s first zero integration, self-learning Digital Coworkers as a Service. Their Digital Coworkers complete common business tasks – accounts payable, employee onboarding, processing claims, to name a few – and interact with their human teammates to share progress, ask for help, and get smarter as a result.

Prophit.ai: Prophit.ai applies advanced machine learning technology to help recover the $30 billion dollars of indirect tax overpaid by US corporations every year. Their platform makes tax decisions in near real-time, with a 98% accuracy and prevents any future tax errors from occurring.

Firstbase: Firstbase is the physical OS for remote teams. Their platform lets companies supply and manage all the physical equipment remote workers need to do great work at home as a monthly subscription. Firstbase handles everything; from the deployment of goods, IT installation, maintenance, and collections.

Touchbase: The quickest way to have team discussions over live video. Chats are timed and support topics, screen sharing, and calendar integration.

Polymer: Polymer is a data platform that secures and permissions data-in-motion across decentralized tech stacks comprised of collaborative tools, data sharing services, and data stores.

Dataships: Dataships helps companies build data relationships with their users in order to build trust and comply with global data privacy laws. The automated solution saves companies time and helps them avoid large fines.

StonePaper: StonePaper is an enterprise company specializing in developing decentralized platforms for secure data management. You can send data securely to people and businesses regardless of platform.

XILO: Lemonade for mom and pop insurance agencies. Agencies build web forms on the XILO platform that help them attract new business, service existing business, and automate their processes like data entry, renewals, proposals, pdf generation and more — ultimately saving the agency 50+ hours per month. They have acquired over 100 agencies since launch in 2019.

Hoolime: Hoolime is a multi-sided marketplace that allows care coordinators to match, schedule, and connect clinicians with patients for home-based care. The company charges a fee on every successful visit or telehealth interaction.

TRYON: TRYON creates augmented reality technology for a virtual jewelry fitting. With TRYON, a jewelry company of any size can reach and attract more clients and enhance customer shopping experience, as well as strengthen its brand engagement, increase online sales and cut down on product returns.

Hubbli: Hubbli is a fast-growing SaaS company that provides private schools with a hands-free enrollment marketing solution, in addition to other business operational services. It’s like Salesforce for private schools. Hubbli empowers school leaders to focus on delivering education and build future generations with passion without the complications of technology and marketing.

StarMetrics: StarMetrics is bringing the next generation of analytics tools to the front lines of the streaming revolution. Using proprietary algorithms, StarMetrics empowers content creators, distributors and advertisers to discover the right creative talent before production to maximize the global value and reach of their content.

CFO2: CFO2 is restaurant software that helps multi-unit operators make more money. CFO2 sits on top of restaurant systems (e.g. POS), captures all the data and tells operators what to do to generate more revenue and cut costs to maximize profit.

The Main Tab: The Main Tab is the first and only highly curated wholesale website serving the $800B wholesale market. We offer a selection of coveted brands and empower ‘Main St’ boutiques to browse, discover, and place orders via our website, at any time from anywhere.

MediSeen: MediSeen is a digital health company that empowers health and wellness providers to create their own virtual practice via simple-to-use HIPAA/PHIPA-compliant software.

JiiWA: jiiWA connects nonprofits to the people they serve for simplified and efficient programming, communications and engagement in a remote environment. Think HubSpot for Social Impact.

VendorPM: Property managers spend $359B on vendors each year and still rely on word of mouth & spreadsheet. VendorPM is a SaaS tool for enterprise property management companies to centralize data and operations. This creates a lock up of supply which we leverage in a marketplace where vendors must pay a premium to access new business.

Debie: Debie is a credit ratings platform for the commercial real estate industry. 80% of commercial tenants are not rated and represent 14% of US GDP. Debie rates these businesses using real-time data, helping property owners maximize values, reduce churn and improve operations.

Equator: Equator is a creative toolkit to access the digital earth and interact, create, and collaborate in 3D space. Think Google Earth, but more, for professionals in the Architecture, Engineering and Construction (AEC) industry.

Hilo: The Hilo platform enables building operators to deliver better tenant experiences and a single point of access to smart building solutions. Rather than silo one building, our network connects people to the Hilo community in buildings, neighbourhoods and cities where they work and live.

Sote: Sote is a digital clearing and freight forwarding company for intra-continental trade in Africa – growing container volumes 100% MOM since going live in December. Flexport for Africa.

LVRG: LVRG is a supplier management and performance rating platform that helps users gain a 360-degree view of supplier performance to drive cost-savings through transparency and accountability.

Basix.ai: Basix.ai helps companies supercharge their sales efforts. Remote or in the office, their platform makes more sales conversations happen. Sales teams can get to the next prospect, follow-up, and close business, while getting smarter along the way. Basix.ai can turn your sales organization into a repeatable revenue machine!

OneBar: OneBar works on the next-generation productivity tools for teams, including a chat-driven knowledge base and Slack-first task management tool.

BurnRate: BurnRate is the capacity planning platform for revenue growth and hiring – helping founders and sales leaders know exactly how to structure their teams under different scenarios. Since COVID, they have been featured by the likes of Microsoft, Emergence Capital, Bowery Capital, and ProfitWell as a must-have tool to stay ahead in the current climate.

Upstock: Upstock.io instantly upgrades your company to the world’s best worker stock plans. Upstock.io uses visual dashboards to show equity in real-time and is backed by the same RSUs that top companies use.

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Jun
09

DNAnexus raises $100M for a cloud-based analytics platform aimed at genomics and other clinical big data

DNAnexus, which provides a cloud platform for governments, universities, doctors and pharmaceutical companies to tap into DNA and other clinical data sets and collaborate on scientific research projects, is today announcing a big step ahead in its efforts to grow its reach and purpose. The 10-year-old startup, originally spun out of Stanford’s school of medicine, has raised $100 million in funding.

The round, technically a Series G, is being co-led by Perceptive Advisors and Northpond Ventures (both specialist science and biotech investors), with participation also from previous backers GV (which has been around since almost the beginning), Foresite Capital, TPG Capital and First Round Capital. DNAnexus is also picking up a new strategic backer in this round: Regeneron Pharmaceuticals — one of several companies currently working on antibody therapies for COVID-19 recovery.

Indeed, the idea will be to use the funding to continue building out that platform and the use cases around it, specifically as research has boomed around the current coronavirus global health pandemic.

“This financing drives advancement of our data science technologies benefiting our rapidly growing customer base,” said Richard Daly, chief executive officer at DNAnexus, in a statement. “The next wave of biomedical insights and treatments will be driven by large-scale clinical, multi-omics, and real-world data resulting from cross-institutional collaborations. Our customers have continued to grow during the current COVID-19 epidemic using the virtual cloud workspace we provide. The trend toward cloud-based data analysis and collaboration is accelerating, and we are at the right place at the right time to future-proof and serve our customers.”

The funding is the biggest-ever round raised by DNAnexus, which prior to this had raised about $127 million with other investors, including Microsoft and Felicis, according to PitchBook data. It’s not disclosing a valuation, but we’re asking.

As some markers of where it’s sitting as a business, however, a spokesperson says that the platform is used by eight of the top 10 clinical diagnostics companies and seven of the world’s biggest pharmaceutical companies, which use 10 million core processing hours each month and store 28 petabytes of data, a figure that has grown 70% annually in the last four years.

It has also inked some very notable partners. They include the UK Biobank — an academic-run data trove based on genomic and clinical data from some 500,000 volunteer participants, for which DNAnexus provides an interface to query the data more easily. And it is working with government groups like the Food and Drug Administration to help it run a database it uses to collaborate and work with other organizations to help track genomic variation, an essential component of DNA-based medical research.

It’s been a rocky road for DNA and how it’s viewed by consumers in recent years. Once held up as a kind of Rosetta Stone to answer all the inscrutable questions we’ve ever had about how our bodies work, where we come from and who really did it, companies that offer DNA data to average people have more recently been in the spotlight over questions of ethics and data privacy. As a business, it also seems like some of the more prominent names in the space have found interest in the area waning.

DNAnexus sits adjacent but also quite separate from those currents. The company definitely got its start around the time that others like 23andMe were popularising the idea of democratising DNA information, but it has always had its roots in the more arcane but also more serious side of the DNA business and its challenges: how best to wrangle and query what are essentially very large and unwieldy datasets in order to glean actionable insights.

It’s also more than just about DNA, working with other large and often unstructured clinical data sets to help others in the field use the data more intelligently and with the correct privacy compliance in place (which is another kind of “intelligent” use of data), part of a bigger trend to develop medicines that are more attuned to individuals rather than one-size-fits-all solutions that often miss the mark, particularly in complex pathology, such as cancer care. Tapping into AI to build out therapies, it is one of the more cutting-edge, but also lucrative, areas in medicine today.

“The Precision Medicine market is poised to exceed $119 billion by 2026. Many pharmaceutical companies and medical centers are adopting strategies rooted in human genetics because evidence shows that the odds of a drug’s clinical success doubles if associated with specific biomarkers,” said Michael Rubin, MD, PhD, founder and CEO of Northpond Ventures, in a statement. “Providing the ecosystem with a tool to analyze and gain insights from all these massive datasets is a difficult undertaking. DNAnexus has a proven product that scales.”

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Jun
09

Eswin raises $283M to boost chip production in China

Beijing Eswin Computing Technology, a Chinese startup that supplies semiconductor designs and solutions, has raised $283 million in a new financing round at a time when the world’s most populous nation is looking to cut its reliance on the U.S. and U.K. for chipsets.

The four-year-old firm said the new round, a Series B, was led by Legend Capital, the investment arm of computer vendor Lenovo, and IDG Capital. Riverhead Capital Investment Management, Lighthouse Capital and state-backed Haining City and Zhejiang Province participated in the round.

Eswin Computing develops integrated chips and solutions focused on displays and videos, AI data processing and wireless connection. It also offers advanced packaging and testing solutions. The firm is led by Wang Dongsheng, who previously served as the chairman of BOE Technology Group, a Chinese giant that produces displays for TVs and smartphones and counts Huawei among its customers.

BOE maintains a business relationship with Eswin, according to Chinese news outlet Caixin. BOE holds 37.35% of chip-related business in Eswin, the publication said.

In a press statement, Eswin said it will spend the fresh capital on research and development, manufacturing and recruitment. That, it believes, will help spur the domestic chip production in China, which today relies heavily on U.S. and U.K. firms. Last year, the U.S. blacklisted Huawei over security concerns and trade disputes with China.

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Jun
09

Thought Leaders in Online Education: Stephen Spahn, Dwight Schools Group (Part 2) - Sramana Mitra

Sramana Mitra: Let’s get a little bit more focused on the things you do. Especially in online education, what is it that you’re doing and what is unique and special? Stephen Spahn: Because we’re...

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Original author: Sramana Mitra

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Jun
09

Klarna launches rewards program

Fintech startup Klarna is launching a rewards program called Vibe this summer. If you use Klarna as your payment method, you’ll start earning points for every $1 you spend. You can then redeem your points for gift cards at Starbucks, Sephora, Foot Locker and Uber.

Klarna is best known for its buy now and pay later feature, which lets you pay over four installments with 0% interest. You can think as Klarna as a sort of credit card-alternative payment method as you don’t have to pay for things right away.

Many e-commerce websites have added Klarna as a payment option to increase sales. It can increase conversion rates for expensive purchases in particular.

Choosing Klarna during the checkout process is one way to get rewards. But the company also has a mobile app that acts as a marketplace of stores. You can browse Klarna-friendly stores directly from the Klarna app and track your orders.

It gets interesting as the startup has also developed a way to use Klarna on websites that don’t support Klarna, such as Amazon. You can open the Klarna app, browse the web interface of an unsupported store and pay with a Ghost card.

Klarna generates prepaid cards that can only be used once to process your payments on unsupported sites. You’ll also collect points with those purchases.

The rewards program could boost usage numbers over time. Some users could slowly build a habit of opening the Klarna app when they want to make an online purchase. Vibe users will also be able to participate in various sales. Once again, Klarna positions itself as an alternative to credit cards with the addition of rewards.

The new program will first launch in the U.S. in June and will then be rolled out in other markets in the coming months, starting with Germany, Australia, Sweden and the U.K. Klarna now has 8 million users in the U.S.

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Jun
09

The Sun Exchange raises $3M for crypto-driven solar power in Africa

South Africa-based renewable energy startup Sun Exchange has raised $3 million to close its Series A funding round totaling $4 million.

The company operates a peer-to-peer, crypto-enabled business that allows individuals anywhere in the world to invest in solar infrastructure in Africa.

How’s that all work?

“You as an individual are selling electricity to a school in South Africa, via a solar panel you bought through the Sun Exchange,” explained Abe Cambridge, the startup’s founder and CEO.

“Our platform meters the electricity production of your solar panel. Arranges for the purchasing of that electricity with your chosen energy consumer, collects that money and then returns it to your Sun Exchange wallet.”

It costs roughly $5 a solar cell to get in and transactions occur in South African Rand or Bitcoin.

“The reason why we chose Bitcoin is we needed one universal payment system that enables micro transactions down to a millionth of a U.S. cent,” Cambridge told TechCrunch on a call.

He co-founded the Cape Town-headquartered startup in 2015 to advance renewable energy infrastructure in Africa. “I realized the opportunity for solar was enormous, not just for South Africa, but for the whole of the African continent,” said Cambridge.

“What was required was a new mechanism to get Africa solar powered.”

Sub-Saharan Africa has a population of roughly 1 billion people across a massive landmass and only about half of that population has access to electricity, according to the International Energy Agency.

Recently, Sun Exchange’s main market South Africa — which boasts some of the best infrastructure in the region — has suffered from blackouts and power outages.

Image Credits: Sun Exchange

Sun Exchange has members in 162 countries who have invested in solar power projects for schools, businesses and organizations throughout South Africa, according to company data.

The $3 million — which closed Sun Exchange’s $4 million Series A — came from the Africa Renewable Power Fund of London’s ARCH Emerging Markets Partners.

With the capital, the startup plans to enter new markets. “We’re going to expand into other Sub-Saharan African countries. We’ve got some clear opportunities on our roadmap,” Cambridge said, referencing Nigeria as one of the markets Sun Exchange has researched.

There are several well-funded solar energy startups operating in Africa’s top economic and tech hubs, such as Kenya and Nigeria. In East Africa, M-Kopa sells solar hardware kits to households on credit, then allows installment payments via mobile phone using M-Pesa mobile money. The venture is backed by $161 million from investors including Steve Case and Richard Branson.

In Nigeria, Rensource shifted from a residential hardware model to building solar-powered micro utilities for large markets and other commercial structures.

Sun Exchange operates as an asset free model and operates differently than companies that install or manufacture solar panels.

“We’re completely supplier agnostic. We are approached by solar installers who operate on the African continent. And then we partner with the best ones,” said Cambridge — who presented the startup’s model at TechCrunch Startup Battlefield in Berlin in 2017.

“We’re the marketplace that connects together the user of the solar panel to the owner of the solar panel to the installer of the solar panel.”

Abe Cambridge, Image Credits: TechCrunch

Sun Exchange generates revenues by earning margins on sales of solar panels and fees on purchases and kilowatt hours generated, according to Cambridge.

In addition to expanding in Africa, the startup looks to expand in the medium to long-term to Latin America and Southeast Asia.

“Those are also places that would really benefit from from solar energy, from the speed in which it could be deployed and the environmental improvements that going solar leads to,” said Cambridge.

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Jun
09

Propzy, a Vietnamese offline-to-online real estate platform, raises $25 million Series A

Propzy, a Vietnam-based startup that guides consumers through the entire process of a real estate transaction, announced it has raised a $25 million Series A led by Gaw Capital and SoftBank Ventures Asia, the early-stage venture arm of SoftBank Group. Other investors included Next Billion Ventures, RHL Ventures, Breeze, FEBE Ventures, RSquare and Insignia.

Instead of proptech, Propzy founder and CEO John Le prefers the term “firetech” to describe the startup, using “fire” as an acronym for financial, insurance and real estate technology. Founded in 2016, Propzy’s technology covers almost every stage of a real estate transaction, from brick-and-mortar sales centers to an online marketplace for listings, financial products like mortgage lending and, finally, enterprise software for property managers and tenants.

The company’s Series A will be used to grow its product line and provide a balance sheet for its expansion into direct mortgage financing. Most of Propzy’s current operations are in Ho Chi Minh City. It plans to expand into Hanoi through the rest of this year and 2021, before exploring other Southeast Asian markets, including potentially Thailand, Malaysia and the Philippines.

Propzy currently has 30 brick-and-mortar sales centers, with a total of 400 sales staff. Over the next 18 months, it expects to increase those numbers to 70 sales centers and 1,300 sales staff.

The sales centers complement Propzy’s online marketplace, with tens of thousands of properties pre-screened by its staff before they are entered into listings. Le said Propzy has handled more than $1 billion in property transactions since its launch, making it the largest offline-to-online real estate network in Vietnam.

Le is a serial entrepreneur and his past startups include LoanTrader, a mortgage trading platform that was backed by Goldman Sachs, Citigroup and GE Capital. In 2009, he went to Vietnam to launch an international credit bureau with TransUnion. During that time, he realized how burdensome the process of renting or buying property there can be.

In the United States, consumers benefit from listing platforms like Zillow and Trulia, licensed real estate agents and escrow offices. In Vietnam, however, Le said many listings are on classified sites, similar to Craigslist, and are often not handled by licensed agents. There is also no standardized listing data, which makes comparing multiple properties difficult for consumers.

To replicate the U.S. experience in Vietnam, “you can’t just launch a website and put properties on it,” Le said. “We built an offline agency, but you need to utilize tech to increase its efficiency and performance, so we are an offline-to-online platform. That high-touch customer service needs to go all the way, not just for property matchmaking but to help both parties successfully close and settle transactions.”

Propzy built an automated valuation model using data it has gathered over the last four years to assess homes, help recommend prices and show customers comparable properties. On the financing side, the model is also used by Propzy’s partner banks to help customers get pre-approved for loans based on property value.

After buyers move into an apartment unit, they can use Propzy’s tenant software to report issues or book maintenance services and amenities. If they decide to sell or rent the property, they can also do so through the platform.

The pandemic has put downward pressure on Vietnam’s real estate market, with a 70% reduction in Propzy’s business during the country’s nationwide lockdown in April. On the other hand, more people were doing searches online and inquiring about selling property, Le said.

“We’re carrying an all-time high pipeline of deals, as consumers start to have more confidence and know where the market will be in two to three months,” Le added. “People still need houses, so deals in the pipeline are three times over the fourth-quarter average. We expect them to close quickly, so we are on a good path to hitting our numbers at the end of the year.”

In a press statement about the investment, Gaw Capital managing partner Humbert Pang said, “Given the favorable macroeconomics exhibited by Vietnam and Gaw’s conviction in offline-to-online business models in real estate, we are excited by our investment into Propzy. We see the value proposition and steadfast vision that Propzy and its management team brings to the table and are therefore very optimistic in Propzy’s business and the market within which it operates.”

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Jun
09

1Mby1M Virtual Accelerator Investor Forum: With Nick Adams of Differential Ventures (Part 1) - Sramana Mitra

Responding to a popular request, we are now sharing transcripts of our investor podcast interviews in this new series. The following interview with Nick Adams was recorded in April 2020. Nick Adams...

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Original author: Sramana Mitra

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Jun
08

Black Lives Matter and My Fear About Short Attention Spans

While I was trying to get my soul to reset a little yesterday, I worried about short attention spans. As humans, we naturally have short attention spans that are amplified by the extremely short attention span of the media.

We are at the beginning of two new crises intermingled with multiple other crises we are dealing with as a result of Covid. The four crises that Covid has amplified (so far) are health, economic, mental health, and racial inequality. But they are not the only crises we are dealing with (anyone remember gender inequity, especially in tech, or #MeToo?)

Sustained leadership to address each crisis – over the long term – is required. I’m committed to that and I encourage everyone else who is writing, listening, talking, and trying to affect positive change to make a long term committment.

I’ve seen many posts and a few videos from white male CEOs talking to their companies about Black Lives Matter. I thought this one, from Bryan Leach, CEO of iBotta, was spectacular.

Emmanuel Acho was even better.

Dear white people,
For days you’ve asked me what you can do to help. I’ve finally found an answer.

Let your guard down and listen. pic.twitter.com/74SVv8XOqp

Original author: Brad Feld

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Jun
08

Cloud Stocks: Veeva Scales New Highs - Sramana Mitra

Veeva was founded in 2007 to deliver industry-specific business solutions over the cloud. The COVID-19 pandemic has driven migration to its cloud-based software for pharmaceutical and biotech...

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Original author: Sramana_Mitra

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Jun
08

Thought Leaders in Online Education: Stephen Spahn, Dwight Schools Group (Part 1) - Sramana Mitra

Very interesting discussion on online methods of providing a well-rounded education to gifted kids who pursue Sports and Arts careers. Sramana Mitra: If you could introduce yourself as well as Dwight...

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Original author: Sramana Mitra

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Jun
08

Catching Up On Readings: Remote Learning - Sramana Mitra

This feature from The Wall Street Journal analyses the effectiveness of remote learning during the school lockdown following the pandemic outbreak. For this week’s posts, click on the paragraph...

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Original author: jyotsna popuri

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Jun
07

Artist Shantell Martin slammed Microsoft for asking her to make a Black Lives Matter mural while it's 'still relevant'

Microsoft and advertising firm McCann asked the artist Shantell Martin to make a Black Lives Matter mural in Manhattan.In an email, the duo asked Martin to make the mural this weekend "while the protests are still relevant."Martin posted a photo of the email request to Twitter, criticizing the team for insinuating the Black Lives Matter movement won't be relevant after this weekend. "There are many layers to why it is wrong and we can start to make excuses about why or how this type of email came about, but the bottom line is it is unacceptable and a part of the problem," Martin told Insider in a statement via email.Visit Insider's homepage for more stories.

Microsoft is under fire after mural artist Shantell Martin leaked an email request the company sent her that insinuated the Black Lives Matter movement was a passing trend.

Martin is a well-known mural artist, famous for her black and white designs that have led her to work with stars like Kendrick Lamar. 

Microsoft and advertising firm McCann approached Martin via email about making a mural in honor of the Black Lives Matter movement on June 3

Microsoft and McCann approached Shantell Martin about creating a Black Lives Matter protest. Astrid Stawiarz / Contributor / Getty Images

The mural was intended to be put up on the Microsoft store located at 5th Avenue in New York City. The store is currently boarded up — as is much of Manhattan – because of the protests in New York over George Floyd's death at the hands of a police officer. 

In the email request, a representative from McCann asked Martin if she could make the mural no later than Sunday June 7, as the movement would not be "relevant" after.

"Hoping to complete the mural while the protests are still relevant and the boards are still up, ideally no later than this coming Sunday," the email read.

Martin shared a screenshot of the email request to Twitter, slamming both Microsoft and McCann for implying the movement wouldn't be relevant after this weekend

—Shantell Martin (@shantell_martin) June 6, 2020

The email's implication that the Black Lives Matter movement is a news story that will soon become irrelevant is particularly insulting to demonstrators who have been working to highlight the systematic nature of racism and widespread issues with police brutality in the United States.

It's also worth noting that Martin's tweet comes as thousands continue to protest Floyd's death, with cities like Washington, D.C. and Philadelphia seeing their largest demonstrations to date this weekend. 

Microsoft Chief Management Officer Chris Capossela responded to Martin's tweet, apologizing for the "insensitive language" used in the email and asking the artist if she would be willing to connect to discuss the matter.

—Chris Capossela (@chriscapossela) June 6, 2020

Harris Diamond, the Chief Executive Officer of McCann, replied to Capossela's tweet and apologized as well, calling the email "flat out wrong."

—Harris Diamond (@HDiamond_McCann) June 6, 2020

In a statement to Insider, Martin said she felt it was important to share the email with her followers

Martin responded to Insider's request for comment via email:

"I'm not happy that I had to post this, but after a couple of days of going over it and thinking about it, I felt that it was really important to share. There are many layers to why it is wrong and we can start to make excuses about why or how this type of email came about, but the bottom line is it is unacceptable and a part of the problem. It also highlights how art and the work of artists is not valued but rather exploited consistently by agencies and companies without little thought.  The points I made in the caption that accompanied the post are straightforward and hopefully something positive will come from this."

Many corporations have received backlash over their statements on the Black Lives Matter movement in recent weeks.

Supporters of the movement argue that companies are only voicing support for protesters because it's trendy, not because they are doing any substantial work to combat systematic racism, as Vox reported. 

Microsoft's CEO Satya Nadella recently issued a statement encouraging empathy to combat racism, as well as highlighted the company's work with the Criminal Justice Reform Initiative. Nadella has not yet announced any additional action the company would be taking to combat systematic racism or police brutality. 

Microsoft and McCann did not immediately respond to Business Insider's request for comment. 

Original author: Samantha Grindell

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Jun
05

Fortune 500 businesses are verifying billions of location points each day: Here’s why

If you're unemployed, or are self-isolating and have extra time on your hands, learning how to code could help your career.According to jobs site Indeed.com, the two most in-demand jobs of 2020 are software architect and full-stack developer, both of which require a proficiency in coding.Tech company HackerRank polled over 116,000 software engineers to find out which languages are associated with the highest salary.From C++ and Python to Ruby and Perl, here are the top 15 coding languages associated with the highest salaries worldwide, along with online courses to learn them.Visit Business Insider's homepage for more stories.

More than 20.5 million Americans lost their jobs in April, according to Labor Department data. If you recently lost your job, or just want to learn something new, consider learning what the job site Indeed says is 2020's most in-demand skill: coding.

Analysts at the site combed through its database to find the best jobs of the year based on three factors: average pay, the job title's growth on the site over the past three years, and the number of postings for the job for every 1 million total listings on the site.

The most promising job was software architect, the person who makes high-level decisions about the design and standard of code used in a platform. In second place was a full-stack developer, or someone who has the complete coding skills to make a platform.

While some hiring managers don't require a job applicant know a specific coding language (the coding skills are often transferable across languages), it does help to know which languages are associated with the highest-paying jobs.

HackerRank, a tech company that focuses on competitive programming challenges for both programmers and recruiters, surveyed over 116,000 software developers and students to figure out what coding languages were associated with the highest pay worldwide.

Below is the complete list of languages, along with how they compare to the salary of the average developer, which according to HackerRank's survey is $54,491.

Original author: Marguerite Ward

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Jun
06

In a massive executive reshuffle, Google's core business just found its new MVP. But it also comes as search and ads face a building antitrust storm (GOOG, GOOGL)

Prabhakar Raghavan has been elevated to lead Google's search business as part of a major company shakeup announced this week.He will also oversee Google ads, Assistant, commerce and payments, as well as Google's Geo business.It makes Raghavan an incredibly important figure in Google's new org chart, which is being streamlined under Sundar Pichai.In the same week as these changes were announced, so was news that antitrust regulators are closing in on Google's ad and search business.Do you work at Google? Contact this reporter securely using encrypted messaging app Signal (+1 628-228-1836) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.).Visit Business Insider's homepage for more stories.

It was all change at Google this week, with several long-term executives getting shuffled into new roles in the biggest org shake-up since Sundar Pichai took the reins as both Alphabet and Google's CEO.

One mover is Jen Fitzpatrick, previously the head of Google's Maps business, who is transitioning to lead Google's core engineering team of 8,000 employees.

But the biggest announcement was that Prabhakar Raghavan will step up to lead the entire Search and Assistant division. He replaces veteran Ben Gomes, who will take a new role focused on Google's work in the education space, although Search Engine Land reports that he will remain a technical advisor on search.

At the same time, Jerry Dischler just became the new head of Google's ads organization and will also report to Raghavan, a Google spokesperson confirmed to Business Insider.

For Raghavan, it means he's now in the position of overseeing all of Google's search, ads, Geo, and commerce and payments — and he just became even more of a critical player in the company org chart.

Prabhakar was previously leading Google's ads and commerce team, and before that was in charge of G Suite in Google Cloud, so his move to leading search has caused a bit of head-scratching to outsiders looking in.

But Raghavan has a long career history in search stretching back to his days at IBM and Yahoo, as Pichai pointed out in a memo to employees this week, not to mention that he published more than one major text on the subject.

The shakeup means that Google's search and advertising products are now led by one person. When cofounders Sergey Brin and Larry Page stepped down from the company in 2019 they talked about wanting to "simplify" the management structure at Google, and this week Sundar Pichai took another step to doing just that.

"While there are many separate teams working on different parts of the user journey, from the user's perspective, it's just Google helping," wrote Pichai in a note to employees this week.

"I want every user experience to feel like this and I've been thinking about how we can best achieve it. So, when Ben and Jen — who both just celebrated their 20th Googleversaries last year — mentioned they were ready for new challenges, I took the opportunity to make some changes across our flagship knowledge products and help them work together more seamlessly."

Putting search and ads under one chief could feasibly help Google better monetize its core moneymaking business, but it also comes at a time where both these areas are facing a potentially huge antitrust storm.

The Justice Department and states are reportedly gearing up to bring antitrust cases against Google as soon as this summer, and this week, Bloomberg reported that Google's search business is being probed by antitrust investigators.

Gabriel Weinberg, CEO of search engine DuckDuckGo, told the publication that he had spoken to state and federal regulators who have asked how Google should give consumers alternatives to its own search engine on Android and in Chrome browsers, Bloomberg said.

As Covid-19 continues to attack Google's ad business and antitrust regulators close in, Raghavan is now front of center of it all, and might have just become the company's new MVP.

Original author: Hugh Langley

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Jun
06

Startups Weekly: The George Floyd protests come home to the tech industry

The tech industry has generally wished that structural discrimination would go away, while pretending that it already has. But technology can be used by anyone for anything. And so, the world has watched video after video of police brutality against Black people in a real-time stream that plays through the closing days of quarantine, culminating in the death of George Floyd and ongoing protests. As employees have left their remote offices to hit the streets, even executives at the largest tech companies —who would usually avoid such complications — have expressed their support officially, online.

What can we expect to change now? After all, diversity and inclusion programs have been getting cut during the pandemic, and stats on employee diversity and VC partner/portfolio demographics have not seemed to be improving quickly over the past decade, at least in aggregate.

First up, a group of Black tech leaders in the Bay Area, including TechCrunch’s Megan Rose Dickey, has put forward a widely-signed petition that specifies five goals including local support and accountability, and commitment to hiring and investing in Black employees and founders.

On the ground in the startup world, a considerable range of investors say they are setting aside dedicated time and resources for Black founders.

Specific proposals for changes to the status quo strike at the heart of of tech as we know it.

To address existing systemic bias, algorithmic and otherwise, contributor Will Walker writes that tech companies like Amazon, Yelp and Grubhub should find ways to feature and favor Black-owned businesses — even if that means re-writing the recommendation algorithms.

And to address systemic bias in who gets funding, Connie Loizos writes that legislation could be the best answer:

Consider that already, most VCs today sign away their rights to invest in firearms or alcohol or tobacco when managing capital on behalf of the pension funds, universities and hospital systems that fund them. What if they also had to agree to invest a certain percentage of that capital to founding teams with members from underrepresented groups? We aren’t talking about targets anymore, but actual mandates. Put another way, rather than wait for venture firms to organically develop into less homogeneous organizations — or to invest in fewer founders who share their gender and race and educational background — alter their limited partner agreements.

Perhaps tech leaders are responding so strongly today because they realize what’s at stake for them if change does not happen faster?

The future of work, according to the people trying to invest in it

Meanwhile, the very nature of work as we know it is being re-evaluated. Megan caught up with top investors in a very popular investor survey for Extra Crunch this week, to better understand the problems and solutions. Here’s what Ann Muira-Ko of Floodgate Capital thinks will create unicorns, as a sample:

How do you enable solopreneurs to build businesses that are fully tech-enabled? We think of this as the ironman suit for the solopreneur. What financial products and software products can solopreneurs use to provide consumers or their customers with the tech-enabled experiences they have come to expect?How does reputation follow someone? A resume or LinkedIn profile measures where you’ve worked and for how long. With people working more jobs at varied locales, measuring expertise will become a new challenge.How does an organization maintain knowledge? If a company is reliant on its people to share its history and knowledge base, how can that be disseminated without relying on internal experts (who are on the decline)?How should productivity tools (calendars & communication) and enterprise systems (CRM, HR, Finance, etc.) adapt to a multi-modal (work from anywhere) work environment? HR is perhaps the most out-of-date, but every tool will require better integration.

If you’re more interested in the cybersecurity aspects of remote work, you will want to check out security editor Zack Whittaker’s set of investor surveys this week, including this industry overview and this pandemic-focused one.

Data shows investors are in fact busy looking for deals

Are VCs actually open for business during the pandemic? Docsend, a key inside data source, has a new report out this week that shows investor interest has boomed in April. Here’s CEO Russ Heddleston on TechCrunch, talking about the activity on its document management platform:

After the initial decline in March, founders and VCs both bounced back fairly quickly. In fact, the next week VC interest increased 10% while the number of Founder Links Created increased by 12%. However, for the following few weeks the number of links created by founders either stayed flat or dropped. But that isn’t the case for VCs. Demand for pitch decks rose steadily all the way through the week of April 20th, which was 25% up year-over-year. In fact, seven of the top 10 best days for Pitch Deck Interest in 2020 were in the month of April.

The fundraising inactivity has been on the part of the founders! Meanwhile, in a separate article for Extra Crunch, he shares that investors are spreading themselves broadly.

In the recent weeks, as we’ve had higher than average supply and demand, we’ve watched as the average time spent reviewing a deal has declined. In fact, we’re at nearly a two-year low. The only other period when time spent dropped below where it is now was in early 2018 (which not coincidentally was also when demand was at its highest). Twice in 2018 we saw time spent go below three minutes and we’re currently at 3 minutes and 7 seconds.

How a growth marketer helped his high school brother win at TikTok

In a fascinating oral history of sorts for Extra Crunch, Adam Guild explains how he helped his young brother Topper get more than 10 million followers in under five months. Here’s a free excerpt:

At first, figuring out which content would go viral seemed random. There was no correlation between likes, comments, shares or engagement rate.

What made the difference in his successful content? Topper needed to find out to maximize growth, so he went through his TikTok analytics insights and noticed a trend: his most popular videos weren’t the ones with the highest engagement rates. They were the ones with the highest average view durations.

“I wanted to test if this guess was right,” said Topper, “so I posted a few videos with a longer length and teased people in the captions to watch until the end.”

It worked; his videos started getting more views, but it wasn’t a perfect correlation. Some videos with high view durations weren’t taking off.

When Topper asked me for advice, I suggested that the key metric to nail was actually average session duration. That’s what YouTube optimizes for, so it would make sense that TikTok would do the same. This metric measures how long people actually stay on the platform — not on the video — and it can be increased by single videos.

He posted another video to test: one that encouraged viewers to rewatch repeatedly because it had a cliffhanger ending — Topper poured hundreds of Mentos into a massive container of Coke before cutting out the ending.

That video was his most viewed yet, scoring more than 175,000,000 views. He decided to use that lesson in future videos by creating content that helped get viewers addicted to TikTok while also being fun to watch.

Around TechCrunch

Join us to watch five startups pitch off at Pitchers and Pitches on June 10th

Join Eventbrite CEO Julia Hartz for a live Q&A: June 11 at 3 pm EST/Noon PDT/7 pm GMT

Across the week

TechCrunch:

LinkedIn introduces new retargeting tools

The coronavirus has hastened the post-human era

Zynga acquires Turkey’s Peak Games for $1.8B, after buying its card games studio for $100M in 2017

Huawei’s terrible week

Extra Crunch:

Is Zoom the next Android or the next BlackBerry?

The IPO window is open (again)

Unpacking ZoomInfo’s IPO as the firm starts to trade

SaaS earnings rise as pandemic pushes companies more rapidly to the cloud

What grocery startup Weee! learned from China’s tech giants

#EquityPod

From Alex Wilhelm:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week, however, the Equity crew (DannyNatashaChris, and Alex) agreed it felt silly to drum up false enthusiasm for funding rounds and startups. Instead, we talked about a more critical topic: systemic racism in the United States. Venture firms and tech executives across the country are pledging to be better following the brutal murder of George Floyd and police brutality.

Better is long overdue.

What follows are the resources we mentioned — and a few more — on the show itself. We’ll be back. Now is the time for sustained momentum and change.

Donations

The NAACP Legal Defense and Educational FundBlack Visions CollectiveThe Anti Police-Terror ProjectCommittee to Protect JournalistsThe Marshall ProjectOfficial George Floyd Memorial Fund

How to be a better ally

More resources on how to support Black Lives MatterHow to make this moment the turning point for real changeFor those who can’t protest, here are ways to support the movementUnderstand the model minority mythThe social contractResources fo Non-black individuals and people of color

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Jun
03

Free Fire announces an updated Bomb Squad mode

Twitter users on Saturday noticed that President Donald Trump's account was recommended when they searched the term "racist" on the platform. "If an account is mentioned often alongside certain terms, it can become algorithmically surfaced together as a recommendation," the spokesperson said.The president just over a week ago put forth an executive order to increase regulation faced by social media companies, including Twitter, after it placed a fact-checking label over his tweet. It later labeled another one of his tweets for violating its rules about violence.Despite his ongoing war of words against Twitter, the president sent 200 tweets out on Friday, which is the most he's ever used the platform in a single day. Visit Business Insider's homepage for more stories.

Twitter users on Saturday noted that when they searched for the word "racist" on the platform, Twitter pointed them toward the account of President Donald Trump. 

"The top result for racist on Twitter is the president of the United States," The Verge's Tom Warren tweeted. 

Business Insider was able to replicate this on Saturday afternoon by searching for both the terms "racist" and "racism."

A spokesperson for Twitter on Saturday told Business Insider that the president is listed under these terms as a result of the company's algorithm, which is triggered by user behavior. 

"If an account is mentioned often alongside certain terms, it can become algorithmically surfaced together as a recommendation," the spokesperson said.

As Insider previously noted, it's been a rocky few weeks between the president and Twitter. On May 28, he issued an executive order in an attempt to regulate it and other companies like Instagram, Facebook, and Youtube. The order directly followed the company's decision to fact-check his tweets and was issued the day before it flagged another one of his posts as violent.

—Tom Warren (@tomwarren) June 6, 2020

Despite the ongoing beef, the president has continued to use Twitter to disseminate his platform amid ongoing nationwide protests over the police killing of George Floyd. On Friday, Trump tweeted or retweeted exactly 200 posts during the day — the highest volume posts he's made within a 24-hour span ever, surpassing the 142 tweets he sent during a single day during his Senate impeachment trial. 

Throughout his administration, the president has often faced allegations of racism or stroking white supremacist ideology, though he has denied them and reiterated he believes himself to be the "least racist person in the world." 

When PBS reporter Yamiche Alcindor asked Trump at a press briefing Friday how he planned to combat racism in the US amid ongoing protests surrounding the death of Geroge Floyd, Trump pointed toward recent economic gains amid the COVID-19 pandemic.

"And by the way, what's happened to our country, and what you now see — what's been happening — is the greatest thing that can happen toward race relations, toward the African American community, the Asian American, the Hispanic American community, for women, for everything," Trump said.

The White House did not immediately return Business Insider's request for comment on Saturday.

Original author: Connor Perrett

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Jun
06

This floating tiny home can be 3D printed in only 48 hours, and is designed to last 100 years — see inside

Designers in the Czech Republic are working on the country's first 3D-printed tiny home. The structure can be built in only 48 hours, with the help of a robot called Scoolpt.The tiny home also floats on a pontoon, but can sit on land, and is largely self-sustaining.Visit Business Insider's homepage for more stories.

A tiny home with a view will soon be available in the Czech Republic. The design, Prvok, will be the first 3D-printed home in the Czech Republic, and will float on a pontoon, though it's also able to stand on land. It's innovative in more ways than one; The structure will be built in only 48 hours, and can save up to 50% of the building costs of conventional buildings, its proponents say. 

Creators Michal Trpak and the Erste group have started putting the concept into production, with 3D printing happening this month. They are clear that they hope the project will "change the construction industry forever," making custom homes and construction more affordable and less wasteful than traditional methods. 

Here's Prvok being printed, and what the finished product might look like. 

 

Original author: Mary Meisenzahl

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Jun
03

Sony has sold 20 million PlayStation 5 consoles

Quibi's sluggish growth since its April debut has made it the butt of some media jokes: "Yes, Quibi still exists," cracked the headline of a June Marketplace episode.Business Insider got the inside story of how people who have developed or worked on shows for Quibi feel about the service post-launch.Most of the people said it showed promise and was producing high-quality programming, but were disappointed with the initial response."I genuinely thought it would do better," one person said. "I'm not using it as much as I thought I would."The insiders also described a demanding workload on Quibi productions, which was intensified by the pandemic, as well as extensive notes from Quibi's content execs, on everything from the graphics to the talent on screen.If you have a tip about Quibi, contact the author at This email address is being protected from spambots. You need JavaScript enabled to view it., or message her on Signal at 347-770-5933.Click here for more BI Prime stories.

Not long after the mobile-video service Quibi launched, its cofounder Jeffrey Katzenberg ruffled feathers with a quip to The New York Times that one of the company's core bets was not panning out.

The startup, which had raised a mammoth $1.8 billion from venture backers, had hired publishers like BBC, ESPN, and E! to create short-form news and lifestyle programming. The slate, called Daily Essentials, aimed to help make Quibi a habit for its target audience of 20- and 30-somethings who spend their days glued to smartphones.

"The Daily Essentials are not that essential," Katzenberg told the Times' Nicole Sperling in early May. He also blamed the coronavirus pandemic for Quibi's anemic growth since launch.

The remark didn't sit well with some people who were actively working on Quibi's Daily Essentials.

"It was disenchanting and concerning," a development exec at one of Quibi's content partners told Business Insider. "You're talking about hundreds of people working on various Daily Essentials ... It leads all of us to ask and wonder, what exactly the future is for the 'essentials'?"

"What exactly is the future" is a fundamental question that plagues not just those working on the Daily Essentials, but other Quibi insiders, as well.

During May and June, Business Insider spoke with 10 people who had developed or worked on shows for Quibi, including four who were actively involved in productions at the time. The people asked to remain anonymous because they did not have permission to speak about Quibi's productions.

The people described a demanding workload that was made more complicated by the pandemic, as well as a stringent content-development team at Quibi that gave feedback — on everything from the graphics to the talent on screen — well beyond what rival platforms like Netflix typically give.

Most of the Quibi insiders said they'd used the service themselves and thought it showed promise and was producing high-quality programming. But, like Katzenberg, they were disappointed with the initial response, and some found themselves not considering Quibi content "essential" in their own media diets.

"I genuinely thought it would do better," a person who had worked with Quibi's content team said. "There was a lot of excitement in development … I watched a few of the shows. I'm not using it as much as I thought I would."

It spotlights a core issue for the subscription service as it prepares its next slate of programming. 

Quibi commissioned top publishers and Hollywood studios to create short-form programming that was as good as the shows and movies you'd find on Netflix or traditional TV.

But the programming — like "Chrissy's Court," a celebrity-infused take on reality court shows; reboots of "Punk'd" and "Reno 911"; and thrillers like "The Most Dangerous Game" — isn't drastically different from what's available on other platforms. The in-between moments of the day that Quibi's 10-minute-or-less episodes were designed to fill have mostly dried up during lockdown. And Quibi has yet to land a cultural hit that forces people to take notice, like Disney Plus' "The Mandalorian," Netflix's "Orange Is the New Black," or Hulu's "The Handmaid's Tale."

Quibi was fighting an uphill battle by launching on April 6, amid a global coronavirus pandemic and with WarnerMedia's HBO Max and NBCUniversal's Peacock on its heels.

The subscription service, which starts at $4.99 per month with ads, gained some early traction with the help of a 90-day free-trial offer that helped drive 1.7 million app downloads in the service's first week. But the service soon sank in the US iPhone app rankings. By May 29, it had fallen out of the top 200 in the iOS app store, according to the analytics firm App Annie.

As Quibi battles to build a subscriber base alongside established video services like Netflix, newcomers like HBO Max, and digital platforms like Instagram and TikTok, Quibi's programming can't just be good, it needs to be unmissable — if not for the general public, then for a passionate subset.

"Nothing has broken out," said Alan Wolk, cofounder of and lead analyst at TVREV. "Quibi hasn't found its niche yet. And then the second part of that is finding a niche that's going to get people to actually subscribe and pay."

Quibi execs are very, very involved in productions and tend to give a lot more notes than competitors

The pandemic has created challenges for Quibi's production teams, which, like the rest of the industry, were forced to pause or shift to remote work.

Quibi thinks about its content in three main buckets: 

Movies "told in chapters," or episodesScripted and unscripted series that are similar in quality to what you'd find on TVDaily Essentials, or timely news and informational programming that is released daily 

Its launch slate of shows and movies was mostly complete by March, when the production shutdowns rippled throughout the global TV and film industry. The Daily Essentials were still in production, as were some shows due to hit during the summer and fall.

The pandemic pushed Quibi's production partners to work even harder to stay on schedule. 

"This process was difficult as it was to begin with," a second development exec working with Quibi said. "The pandemic added so many layers of complication … The workload was really tough, also because of the feedback that came back and forth that I would call nitpicking in some instances."

Multiple insiders said that Quibi's content execs gave extensive notes to production partners on what the shows should look like, down to the graphics, set decorations, on-air talent, wardrobe, and zoom of a shot. 

The feedback, the people said, went beyond what execs at other mobile-first platforms like Snapchat Discover and Facebook Watch, or at Netflix, typically give. Some notes were more extensive than what TV networks provide.

"There are notes and then there are Quibi notes," one of the development execs said. "Quibi from the start of an idea, to the title of the show, to the set design, color scheme, pixels in the graphics, I don't know that there was a detail that Quibi isn't involved in."

The intense feedback was partly because Quibi was endeavoring to create content people hadn't seen before, and had very specific ideas about how it should look.

The workload was also compounded by Quibi's Turnstyle feature, which shifts between portrait and landscape orientations as viewers rotate their devices. It requires two cuts for every video.

"A lot more goes into it than just creating a separate angle for format," another person said. "There's a whole decision-making process on the graphics and styling."

Quibi has touted Turnstyle as a key tool that will unlock new ways for content creators and advertisers to tell stories on smartphones. But, so far, it hasn't been enough to make Quibi stand out for audiences.  

"All of our shows and partners are having to work harder and smarter since COVID forced us into an industry-wide remote reality," Becky Brooks, head of lifestyle programming for Quibi, said in a statement to Business Insider. "We're exceptionally grateful to our partners at how quickly and efficiently they were able to pivot and stand up quality shows."

The streaming service was going after mobile-forward millennials, but is still learning who its real audience is 

In the weeks since launch, the insiders said they hadn't noticed major shifts in the kinds of notes they were getting from Quibi execs. They thought Quibi might need more time to gather and analyze the data before changing course on its content strategy.

Bloomberg's Lucas Shaw and Kelly Gilblom reported in May that Quibi was starting to reassess some of its upcoming slate.

For the most part, production teams are still working off Quibi's initial assumption of who its audience would be, namely, mobile-forward 25- to 35-year-olds. One person described that target audience as a "premium, film watching" audience. Another person described them as young professionals in their early 30s who were very plugged into culture.

Bloomberg reported, however, that the early audience for Quibi had been older and more female than Quibi executives anticipated.

The data Quibi has provided to production partners has so far been limited, said some of the insiders, who declined to share details due to non-disclosure agreements.

But it's not unusual for a streaming service, especially one as young as Quibi, to play its data close to the vest. Netflix, which has been releasing originals since 2013, only said last year that it would start sharing more data with producers.

Quibi has shared some stats with the media: The company says 80% percent of Quibi's viewers complete the episode they are watching, multiple outlets reported. And the app had signed up 1.6 million subscribers to a free trial and been downloaded 4.5 million times, The Wall Street Journal's Benjamin Mullin reported on June 3. 

Quibi needs more than good shows. It needs a viral hit.

Some of the people working on Quibi productions also wondered if the company had backed itself into a corner by restricting how users can share its content on social media.

The Quibi app blocks users from taking screenshots of the content. Mobile apps from competitors like Netflix and Hulu do this too, but users can capture content on web browsers and desktops, Business Insider's Paige Leskin reported. 

Netflix has also leaned into using Twitter and other social platforms to promote its programming, including shows like "Tiger King," which inspired memes and went viral.

"The original sin of Quibi is that it's a closed ecosystem," one of the development execs said. "They created this walled garden that you could only see these things on Quibi.

Quibi also gives its content partners a limited set of assets they can share on social media and other platforms.

Two people said they had been pushing Quibi to allow them to use more clips from their shows and promote their content earlier, in the hopes of making it more discoverable.

Quibi has started experimenting with sharing some of its content on social platforms in recent weeks.

On June 1, Quibi released a full episode of "The Nod with Brittany & Eric," a daily show exploring Black culture that stemmed from a popular podcast, on its social platforms in support of the Black Lives Matter movement. The special episode honored the lives of George Floyd, Breonna Taylor, Ahmaud Arbery, and Tony McDade and discussed police brutality.

"We look forward to even more topical episodes and are excited for the future," Ryan Kadro, head of news programming for Quibi, said in a statement to Business Insider.

The video had 12,200 views on Twitter and 682 on YouTube via Quibi's official accounts, as of the morning of June 5. It was also shared on Facebook and Instagram, and through the creators' own social channels.

The social-media response wasn't overwhelming, but Quibi could lean more into this kind of experimentation to try and kickstart online conversation around its programming. But whether it will be effective is another question.

"Quibi wants to be the future of streaming and how people get daily information and entertainment," another of the development execs said. "We're all wondering how that can happen in a world where you need that organic conversation to really blow up."

Original author: Ashley Rodriguez

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