BetterCloud gives IT visibility into its SaaS tools providing the means to discover, manage and secure those tools. In the middle of a crisis that has forced most companies to move workers home, being able to manage SaaS usage in this way is growing increasingly significant.

Today the company announced a $75 million Series F. Warburg Pincus led the way with participation from existing investors Bain Capital Ventures, Accel, Greycroft Partners, Flybridge Capital Partners, New Amsterdam Growth Capital and e.ventures. Today’s round brings the total raised to $187 million, according to the company.

While CEO David Politis acknowledges the gravity of the current situation, he also recognizes that giving companies a way to manage their SaaS usage is more pertinent than ever. “What has happened in the last two months has been terrible for the world, but in some crazy way it has just made what we do a lot more relevant,” Politis told TechCrunch .

He says the pandemic has really accelerated the market opportunity because of the reliance on cloud services and the services his company provides.

Those services began as an operational layer on top of G Suite. Later it added support for Office 365 and in 2016 it moved to more general SaaS management. It now offers direct integrations into multiple SaaS apps including Box, Dropbox, Salesforce, Zendesk and more. The set of tools in Bettercloud gives IT control over security, configuration, spend optimization and auditability across SaaS applications.

In normal times after a large Series F round, we might be talking about this being the last round before an IPO, but Politis isn’t ready to commit to that just yet, especially in this economy. He does say, however, that he’s in it for the long haul and sees an opportunity to build a long-term, sustainable company.

“The last couple of months I’ve been thinking about this a lot, and when you take a $75 million round at the stage you’re not doing that because you want to sell the business. You’re doing that because you want to build something and build something really special,” he said.

When I spoke to Robert Ross, CEO and co-founder at FireHydrant, we had a technology adventure. First the audio wasn’t working correctly on Zoom, then Google Meet. Finally we used cell phones to complete the interview. It was like a case study in what FireHydrant is designed to do — help companies manage incidents and recover more quickly when things go wrong with their services.

Today the company announced an $8 million Series A from Menlo Ventures and Work-Bench. That brings the total raised to $9.5 million, including the $1.5 million seed round we reported on last April.

In the middle of a pandemic with certain services under unheard of pressure, understanding what to do when your systems crash has become increasingly important. FireHydrant has literally developed a playbook to help companies recover faster.

These run books are digital documents that are unique to each company and include what to do to help manage the recovery process. Some of that is administrative. For example, certain people have to be notified by email, a Jira ticket has to be generated and a Slack channel opened to provide a communications conduit for the team.

While Ross says you can’t define the exact recovery process itself because each incident tends to be unique, you can set up an organized response to an incident and that can help you get to work on the recovery much more quickly. That ability to manage an incident can be a difference maker when it comes to getting your system back to a steady state.

Ross is a former site reliability engineer (SRE) himself. He has experienced the kinds of problems his company is trying to solve, and that background was something that attracted investor Matt Murphy from Menlo Ventures.

“I love his authentic perspective, as a former SRE, on the problem and how to create something that would make the SRE function and processes better for all. That value prop really resonated with us in a time when the shift to online is accelerating and remote coordination between people tasked with identifying and fixing problems is at all time high in terms of its importance. Ultimately we’re headed toward more and more automation in problem resolution and FH helps pave the way,” Murphy told TechCrunch.

It’s not easy being an early-stage company in the current climate, but Ross believes his company has created something that will resonate, perhaps even more right now. As he says, every company has incidents, and how you react can define you as a company. Having tooling to help you manage that process helps give you structure at a time you need it most.

The global pandemic may have hurt several companies, but most cloud-based companies are soaring. Website infrastructure and security company Cloudflare (NYSE: NET) is one such company. Its stock has...

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E-commerce is taking off faster than ever. In the last couple of weeks, my Twitter timeline has been filled with operators gushing about how the weekends seem like Black Friday, even for non-essential commodities. Change is already here.

Looking at the above graph in this Tweet from Shopify CTO Jean-Michel Lemieux — and the passing, contextless mention of “Offline2Online” — we got curious.

Beyond just the anecdotal evidence, we looked for signs that tell us e-commerce is being adopted at a faster pace. One way to ascertain that is to look at the historical data of how Shopify has been onboarding merchants for the last two years on a monthly basis, and compare that with what happened this year in Q1.

All of these data points come from PipeCandy’s own data platform that tracks close to 750K+ Shopify merchants with historical data for each:

While 2020 started on a faster clip than 2018 and 2019, February and March have seen nothing short of jaw-dropping growth in merchant numbers for Shopify. In those two months alone, Shopify seems to have onboarded more merchants than in the whole of 2018.

The softening you see in April is a result of the lag in the way our systems validate and confirm the data and not a slowdown in Shopify per se. The e-commerce embrace is real.

Talk of an economic downturn can be frightening, especially one precipitated by a pervasive health crisis. At times, I’m overwhelmed by the images of countless patients on life-support and the near-endless streams of statistics regurgitating bad news.

Having started in venture at the beginning of two recessions, I’ve seen how the startup industry functions during economic trouble. My second day of work at Charles River Ventures was September 11th, 2001. My first project, analyzing the VC industry, propelled the firm to return more than 60% of its fund to investors, going from a $1.2 billion fund to $450 million. In May 2008, Mike Maples and I founded Floodgate in the midst of the Great Recession. We learned that great founders won’t wait for a better economic moment to start a company.

While we are currently embroiled in personal and professional circumstances unimaginable even three months ago, these very challenges will form the basis of incredibly innovative ideas. In order for the world to move forward, we need our greatest minds to imagine a brighter future and create solutions to make it a reality.

When I analyze our society and novel health situation, one thing is certain: COVID-19 is a paradigm-shifting event, creating massively accelerated social and economic change.

The Great Reset is not just another economic event

Our current situation is unique. It’s not merely a cyclical economic event, nor is it a standalone health crisis. What we are experiencing is not just an inflection point: it’s a societal phase-change unlike anything we have ever seen. We face an epic choice of how we move forward, and the decisions we make today will shape an entire generation.

Here’s why: COVID-19 is prompting us to reset many of our most fundamental behaviors. These changes are impacting our financial system, with effects visible throughout our homes, businesses and even the concept of “workplace” itself.

COVID-19 is pervasive

As a global pandemic, the virus itself has spread to nearly every country in the world.

Between February 20 and March 26, 100% of the world’s 20 largest economies implemented government-mandated social distancing. Globally, the number of scheduled airline flights is down 64%. In some countries, like Spain and Germany, flight numbers are down by more than 90%.

Since the timeline for lifting government restrictions is unclear — and even then, scientists are uncertain how the virus will spread — the question lingers: How long will this go on?

COVID-19’s impact is uncertain, long-term and potentially undulating, affecting every facet of our lives. You can’t simply wait it out with the expectation that industries will rebound. In 2001, September 11 felt pervasive, but its economic impact ultimately stemmed from just one single incident and the resulting fear… and that one single incident still cost more than three trillion dollars. How much larger will COVID-19 be?

French startup Angell has signed a wide-ranging partnership with SEB, the French industrial company behind All-Clad, Krups, Moulinex, Rowenta, Tefal and others. As part of the deal, SEB will manufacture Angell’s electric bikes in a factory in Is-sur-Tille near Dijon, France.

SEB’s investment arm, SEB Alliance, is also investing in Angell . The terms of the deal are undisclosed, but Angell says it plans to raise between $7.6 and $21.7 million (between €7 and €20 million) with a group of investors that include SEB.

“We originally planned to manufacture 1,500 bikes in 2020,” Angell founder Marc Simoncini told me. “We realized that we were selling more bikes than expected. We now expect to sell 10,000 bikes.”

Angell has accepted 2,000 pre-orders over the past six months — 75% in France and 25% from the rest of the world. But pre-orders accelerated drastically with the lockdown in France. During the month of May, Angell expects to sell three times more bikes than during an average month.

Originally, Angell planned to build its own factory and assemble bikes itself. SEB is allocating 25 employees on the production line and production should start at the end of May. It should definitely make things move faster and reduce potential delays.

Angell unveiled its smart electric bike in November 2019. It has a 2.4-inch touch screen, an aluminum frame, integrated lights and a removable battery.

Like other connected bikes from Cowboy and VanMoof, it pairs with your phone using Bluetooth. This way, the Angell bike has an integrated lock and alarm system. There are also an integrated GPS chip and cellular modem to track it if it ever gets stolen.

But Angell is going one step further with the integrated display. You can select the level of assistance and display information on the screen, such as speed, calories, battery level and distance. It can also display turn-by-turn directions. Your handlebar also vibrates to indicate when you’re supposed to turn left or right.

The company is also announcing a second model this week, the Angell/S. It is a smaller, lighter version of the bike with a step-through frame. Both models feature the same battery, same motor and same electronics. They also both cost €2,690 ($2,900).

Angell now expects to deliver the first batch of bikes in July. By the end of the summer, new customers should be able to order a bike and get delivered within 10 days. Eventually, the company will also roll out a full line of accessories, such as fenders, baskets and mirrors.

Editor’s note: Get this weekly recap of TechCrunch news that any startup can use by email every Saturday morning (7am PT), just subscribe here.

Commercial real estate, the traditional heart of most cities, may have lost its reason to exist in the last few months. The world is about to find out what the situation is as more locations start to reopen.

First up in our ongoing coverage of the topic, Connie Loizos caught up with a couple proptech investors this week for TechCrunch, who saw existing trends accelerating — with many medically focused additions.

Brendan Wallace of Fifth Wall is looking for more aggressive pickup of smart tech in general, along the lines of what you already see in some other countries. “He notes sensors that can determine how many people are in a room or pass through a turnstile. He points to facial recognition tech that can help keep points of physical contact to a minimum. He imagines that more companies might embrace robots to patrol buildings and, possibly, to clean them, too.”

Darren Bechtel of Brick and Mortar saw tech remaking the construction site, with growing practices like using large-scale pre-fabricated components: “If you’re limited by how many people can work in the field, and you have to put in controls for people not working on top of each other, the question becomes: how can you do the work in a more controlled environment, with a next-gen HVAC system [to purify the air] and markings on the floor?…. People are now saying, ‘How much can we prepare off-site?’”

Buildings are also going to be focused on health features, Connie wrote. “[B]oth Wallace and Bechtel mentioned advanced air purifiers and air handling units used to recondition and circulate air as part of a heating, ventilating and air-conditioning plan. Both say it will likely become a growing area of interest for building owners and developers.”

What about beyond the buildings? A few writers here put together some thoughts in a post for Extra Crunch. Here’s Danny Crichton’s view from Brooklyn:

Few of us can live in the dreary confines of a suburban enclave our entire workweek. And so I expect to see a revitalization of the classic Main Street clusters that once dotted towns across America as people appreciate the close proximity of amenities that they need throughout their day and remote work makes it possible to skip the commute to the central business district.

It’s not going to be a simple transition, of course. The built environment alone will probably take decades to fully transition. But the spirit of Jane Jacobs lives on and will move beyond the downtown core neighborhoods she observed to spread to medium and perhaps even small towns across the country and throughout the world.

If you want more on the topic, check out our recent investor survey with six other top proptech investors from late March (for subscribers).

Just want to settle down at home and get to work? Check out Darrell Etherington’s TechCrunch guide to setting up a pro-grade videoconference studio.

The $100M ARR club continues to grow, despite everything

When Alex Wilhelm rejoined TechCrunch late last year, he kicked things off with a list of companies that he called “the $100M ARR club” to signify unicorns that were also generating a lot of revenue. It was a clever way of organizing which of the hundreds of highly valued companies heading towards IPOs were most set up for success, and our readers agreed.

But, with entire market categories whipsawed by the pandemic, it has been hard to find companies willing to share numbers lately. He still found a few, as he wrote up for Extra Crunch this week: ActiveCampaign, Recorded Future and ON24. Here’s a vignette from the CEO of ActiveCampaign:

While we had the CEO’s attention, TechCrunch wanted to know if ActiveCampaign was taking incoming fire from COVID-19 and its related economic and labor disruptions. As some other SMB-focused software companies have told us, the answer is no. Here’s [Jason] VandeBoom:

We anticipate continued growth in 2020 and are already seeing further acceleration to support this. The past four months have been the best in company history and we’ve seen monthly trials double in that timeframe and new customer acquisition numbers at 4500, 5500, 6000 and 7000 respectively from January to April.

He did hedge those results a little, adding that while his firm has “seen some acceleration from COVID-19 and the digital transformation that it is inspiring,” the CEO is more convinced that “the need for customer experience is what is fueling the majority of this growth.”

This week in China trade news….

The already basic trade agreement between the Trump administration and the Chinese government from last year looks ready to blow up; the administration banned selling more tech to Huawei; TSMC plans to open a factory in Arizona following urging from the US government; Foxconn profits crashed… Danny Crichton has a clear takeaway on TechCrunch for startups about the latest headlines:

[T]he world of semiconductors, of internet infrastructure, of the tech ties that have bound the U.S. and China together for decades — they are frayed and are almost gone. It’s a new era in supply chains and trade, and an open world for new approaches to these huge existing industries.

If your company is not already planning for a more chaotic, multi-polar world than what most of us can remember living through, it may already be too late.

Investor survey: hospitals to increase tech focus after pandemic

Sarah Buhr talked to top investors in the healthcare B2B and infrastructure businesses for one of our investor surveys this week on Extra Crunch. They generally seemed to agree that the pandemic was going to push the system wholesale towards better technology. Here’s Bilal Zuberi of Lux Capital:

While a lot of our healthcare infrastructure will take a little bit of time recovering from the stress COVID placed on it, we anticipate this to provide a push to the system to adopt new technologies that enable distributed health, build resiliency in our delivery networks and deploy data-enabled healthcare. Hospital balance sheets might struggle in the short term to buy new technologies, but payers as well as large businesses might participate in infrastructure development and deployment in a bigger way. We anticipate selling to hospitals to be difficult in the short term, as they try to recover from the revenue shortfall they experienced during COVID-19, but will generally emerge more interested in adopting new technologies, digital and remote health solutions and automation in various functions. Needless to say, a wide-scale digital transformation of our healthcare industry is underway, and there is no looking back.

Don’t miss our other survey this week, on how the mobility investors are viewing the pandemic.

Protecting your equity as a startup employee

Wouter Witvoet of fintech startup SecFi wrote a guest post for TechCrunch going over some key points for anyone working at a startup right now (or recently). As an occasional startup founder and/or employee myself, I’d like to recommend this one for special consideration: “Negotiate for equity during a pay cut or furlough.”

Startups typically offer equity as a means of deferred compensation and as a way to incentivize employees to own a piece of the company they are building. The compensation is deferred as most startups are cash-strapped and cannot afford to pay you what a larger company may be able to.

If your company is now asking you to take a pay cut, or even take no pay during this time, you should consider asking for additional equity to make up for the lost compensation. While not all companies may be amenable to offering more equity, there is no cash outlay from the company’s standpoint, so it’s an efficient way for your company to compensate you for your sacrifice while preserving their cash.

In addition, offering more equity shows a commitment from management to their employees during this difficult time. It may be the win-win scenario for your company and yourself in the long-run so it’s worth having the conversation with management to discuss if this is available for you.

At first it seems weird when you consider typical venture dynamics. The founders have probably already lost leverage against the company’s investors. These investors have probably already lost leverage against their LPs. So nobody is naturally included to give up even more. And the employees were already last in line on the cap table and first to go, so why should founders do anything different?

Tactically, the best employees will be attracted go work at bigger more stable companies as the pandemic recession stretches on — and you might not have the cash to afford the effort to rehire. Strategically, now is the time to build the esprit de corp that will carry your company forward into better times… a few extra basis points for the team now could help deliver a priceless return.  

Across the week

TechCrunch

COVID-19 shows we need Universal Basic Internet now

AngelList wants to improve comparing VC fund performance with new metrics and calculator

Seven viral futures

Where to shop online that isn’t Amazon, Target or Walmart

Extra Crunch

4 edtech CEOs peer into the industry’s future

Sequoia’s Roelof Botha is more optimistic about startups today than he was a year ago

These best practices maximize the value of your online events

Fintech startups amass war chests for the economic downturn

Around TechCrunch

Give the gift of Extra Crunch membership to anyone

Extra Crunch Live: Join Alexia and Niko Bonatsos for a Q&A May 19th at 2 pm EDT/11 am PDT

Extra Crunch Live: Join Revolution’s Steve Case and Clara Sieg on May 21 at 3pm ET/12pm PT

#EquityPod

From Alex:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

Are you a regular Equity listener? Take our survey here! We talk about it on the show.

From home once again this week, Danny, Natasha, Alex and Chris got together to pull the show together. But unlike last week’s episode (catch up here if you are behind), this week’s show features a game that actually worked. It’s at the end, as you’ll see.

But before that piece of the puzzle, there was a bunch of news to go over. We had to leave SaaS valuations, the Liftoff List, Brex and FalconX on the floor, but there was still so much good stuff to cover:

Slice raised $43 million from KKR, making us all rather hungry — and curious. Where does Slice fit into the food-delivery market, and does its restaurant-friendly model give it enough room to grow revenue so that its new valuation makes sense?The Uber Eats-Grubhub deal was an unavoidable topic this week, given that it has the chance to remake the food delivery landscape. What room would be left in the market for Postmates? And would it pass regulatory scrutiny? We’re curious.Sticking to the on-demand theme, Instacart has grown bonkers-quick in the last few months, even making some money in the process. We’re impressed.It’s not the only thing out there growing like hell — Shopify is also putting up insane numbers, as reflected in its share price. TechCrunch took a look back through its history the other day.The secondary markets saw some consolidation this week, which brought back some fond memories.Quizlet raised $30 million at a $1 billion valuation, causing some consternation among the hosts. And Vise raised a more modest $14.5 million in a round that Danny covered.

Then we played our game. Please hold us to account. And if you have listened to the show for a while, take our survey! It’s right after this next sentence.

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.

In case you missed it, you can listen to the recording here: 485th 1Mby1M Roundtable May 14, 2020: With Parthib Srivathsan, Companyon Ventures

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Some audience questions answered by Sramana: – What does it mean “becoming obsessed with a problem, not a solution” in relation to tech entrepreneurship? – What is the best way to come up...

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