May
13

Taiwan-based live streaming company M17 raises $26.5 million Series D led by Vertex Growth

M17, the Taiwan-based live streaming entertainment startup, announced that it has raised a $26.5 million Series D. The round was led by Vertex Growth Fund, with participation from Stonebridge Korea Unicorn Venture Fund, Innoven Capital Singapore, Kaga Electronics and ASE Global Group.

The new funding will be used for growth in Japan, one of M17’s key markets, and expansion into the United States and other regions including the Middle East.

The company’s funding announcement said that more users are logging onto live streaming apps to stay entertained during the COVID-19 pandemic. It added that M17, whose products include live streaming app 17 Media and a talent agency called Unicorn Entertainment, has seen a record number of artists and users signing up over the past few months.

17 Media enables content creators to monetize through in-app gifts and social commerce. In January, the company said it had processed over $500 million worth of virtual gifts for 30,000 exclusive content creators.

Two years ago, M17 planned to list on the New York Stock Exchange, but cancelled its IPO in June 2018 and decided to continue raising private funding.

In a statement, Vertex Growth managing director Tam Hock Chuan said, “We are impressed by M17’s market leading position and continued strong growth in Japan, Taiwan and Hong Kong. With M17’s unique value proposition and battle-hardened management team, the company is well prepared for its next phase of growth.”

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May
13

Thought Leaders in Healthcare IT: Sequencing.com CEO Brandon Colby (Part 1) - Sramana Mitra

This is a fascinating conversation on personalized Genomics Analysis applications. Sramana Mitra: Let’s start by introducing our audience to you as well as to the company. Brandon Colby: I am the...

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Original author: Sramana Mitra

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May
13

Modulr raises £18.9M for its ‘Payments as a Service’

Modulr, the U.K. fintech that offers ‘Payments as a Service’ as an alternative to commercial and wholesale transaction banking, has secured £18.9 million in growth funding. Leading the round is Highland Europe, with participation from existing investors including Frog Capital.

Modulr says the injection of capital will be used to further develop the payments platform and expand into new products and markets, including European expansion. It brings the total raised by the company to just over £43 million, not including a £10 million grant from the Capability and Innovation Fund (pdf).

“We are solving the problem of relationship and technical access to commercial and wholesale transaction banking,” co-founder and CEO Myles Stephenson tells TechCrunch. “We’re providing a complete alternative to using a bank for payments: technology, regulatory permissions and direct access to the payment schemes”.

Last year, this saw Modulr became one of only a few non-banks to gain direct access to Faster Payments and Bacs, the two main U.K. bank payments schemes. The fintech is also a “principal” issuing member of Visa.

“We see ourselves as the plumbing layer behind the scenes – delivering the payments infrastructure that enables other businesses to automate payment flows and reconciliation, embed payment flows within their platform and build entirely new payment services for their customers,” adds Stephenson.

To date, businesses across lending, fintech, alternative banking, accounting, travel and more have processed over £25 billion in payments through the Modulr platform, which counts Revolut as one of its largest customers. Other partner clients including Sage, Liberis, Salary Finance and Iwoca.

In terms of competition, Stephenson says Modulr is typically replacing “the payment services provide by a bank combined with a technology service such as Bottomline Technologies”. (Although, of course, there are other modern payments as a service providers, including challenger bank Starling).

“What we think makes us stand out is our sole focus on being a B2B and infrastructure provider with access to, and trust of, key regulators and payment networks/schemes,” he adds. “This means we have the same level of access to payment schemes as a bank provides, but backed by our resilient, reliable and powerful API platform”.

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May
12

Sonantic is ready to convince listeners that synthetic voices can cry

When you think of voice assistants like Amazon’s Alexa and Apple’s Siri, the words “emotional” and “expressive” probably don’t come to mind. Instead, there’s that recognizably flat and polite voice, devoid of all affect — which is fine for an assistant, but isn’t going to work if you want to use synthetic voices in games, movies and other storytelling media.

That’s why a startup called Sonantic is trying to create AI that can convincingly cry and convey “deep human emotion.” The U.K.-based startup announced last month that it has raised €2.3 million in funding led by EQT Ventures, and today it’s releasing a video that shows off what its technology is capable of.

You can judge the results for yourself in the video below; Sonantic says all the voices were created by its technology. Personally, I’m not sure I’d say the performances were interchangeable with a talented human voice actor — but they’re certainly more impressive than anything synthetic that I’ve heard before.

Sonantic’s actual product is an audio editor that it’s already testing with game makers. The editor includes a variety of different voice models, and co-founder and CEO Zeena Qureshi said those models are based on and developed with actual voice actors, who then get to share in the profits.

“We delve into the details of voice, the nuances of breath,” Qureshi said. “That voice itself needs to tell a story.”

Co-founder and CTO John Flynn added that game studios are an obvious starting point, as they often need to record tens of thousands of lines of dialogue. This could allow them to iterate more quickly, he said, to alter voices for different in-game circumstances (like when a character is running and should sound like they’re out of breath) and to avoid voice strain when characters are supposed to do things like cry or shout.

At the same time, Flynn comes from the world of movie post-production, and he suggested that the technology applies to many industries beyond gaming. The goal isn’t to replace actors, but instead to explore new kinds of storytelling opportunities.

“Look how much CGI technology has supported live-action films,” he said. “It’s not an either-or. A new technology allows you to tell new stories in a fantastic way.”

Sonantic also put me in touch with Arabella Day, one of the actors who helped develop the initial voice models. Day remembered spending hours recording different lines, then finally getting a phone call from Flynn, who proceeded to play her a synthesized version of her own voice.

“I said to him, ‘Is that me? Did I record that?’ ” she recalled.

She described the work with Sonantic as “a real partnership,” one in which she provides new recordings and feedback to continually improve the model (apparently her latest work involves American accents). She said the company wanted her to be comfortable with how her voice might be used, even asking her if there were any companies she wanted to blacklist.

“As an actor, I’m not at all thinking that the future of acting is AI,” Day said. “I’m hoping this is one component of what I’m doing, an extra possible edge that I have.”

At the same time, she said that there are “legitimate” concerns in many fields about AI replacing human workers.

“If it’s going to be the future of entertainment, I want to be a part of it,” she said. “But I want to be a part of it and work with it.”

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May
12

RenovAI helps retailers offer automated interior design advice to their customers

Alon Gilady, CEO of RenovAI, told me his startup is trying to solve the problem that many of us face when we’re moving into a new home — we aren’t interior designers, but we can’t afford to hire real designers, either.

Apparently Gilady’s co-founder and vice president of products, Alon Chelben, had this issue himself when he moved into a new apartment and tried to use DIY design applications, only to be disappointed by the “very ugly” results.

“He thought to himself, ‘I cannot design,’ ” Gilady said. “From that idea, we realized that there’s an opportunity here.”

While there are other online design services, Gilady said most of them are focused on creating 3D visualizations, or on connecting customers with human designers.

RenovAI (which is part of the current class of startups at Alchemist Accelerator) can also create visualizations, but its focus is on building AI tools that understand the principles of good design. And while the team started out by thinking of the consumer problem, they decided that the best path to market was by working with retailers.

RenovAI’s products can design an entire space based on a customer’s specifications and taste. There’s also RenovAI Scout, which recommends a specific product based on your taste and current room design; and Complete the Look, which recommends items that complement what you’re already buying.

But what does it mean for an AI to understand good design? Gilady said the team has trained its algorithms on “thousands of different floor plans” to understand the rules of how a room should be laid out, and also broken down design into 16 different “substyles.”

“Our picture recommendation engine goes through the images to understand the relations between the items, the color, the palette, the texture and material,” he said. “It does a statistical analysis to understand how things are matching each other, how to create the design rules of every substyle.”

RenovAI already has pilots with online furniture retailers like Made.com and Mobly. And Gilady said that there’s plenty of opportunity for growth, even during the COVID-19 pandemic, as plenty of people are stuck at home and wanting to make improvements.

“I think more and more retailers and mom-and-pop shops are paying more attention to online,” he said. “[They know] that if they offer a more fun and seamless experience online, in the long run, it’s a bigger opportunity and we can reach more customers.”

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May
12

Snap’s Yellow accelerator debuts its third batch of investments

This morning, Snap joined a host of startup accelerators shifting its demo day online amid the COVID-19 quarantine. With its third class of startups, Yellow, Snap’s in-house startup accelerator that launched in 2018, brought investors and founders together in private slack channels after a live-streamed presentation.

The event kicked off with a few words from CEO Evan Spiegel and soon transitioned into a succession of live-streamed pitches from the 10 startups in Yellow’s latest batch. The group occupies some familiar spaces for past investments, with a focus on niche social communities, mobile media tools and augmented reality.

Snap investment Hardworkers

The 10 startups in Yellow’s third batch include:

Brightly: a media platform and community that promotes ethical and sustainable brands.Charli Cohen: a “next-gen” streetwear fashion brand.Hardworkers: a professional network for blue-collar workers.Mogul Millennial: a media startup sharing professional resources for Black entrepreneurs.Nuggetverse: a web comics media startup.SketchAR: an augmented reality drawing app with social tie-ins.Stipop: a rich cross-platform chat sticker API.TRASH: an app for quickly editing social video cuts using machine learning.Veam: a social network built around AirDrop.Wabisabi Design: an augmented reality game studio focused on bit-sized titles.

Yesterday, I got the opportunity to chat with Mike Su, who leads the Yellow program at Snap. Su said that shifting to a fully online program was a bit of a shock to the program, which was about one month in when COVID-19’s impact worsened stateside.

Yellow’s small batches are much easier to manage than other accelerator behemoths like Y Combinator that are pushing hundreds of startups through their network. Nevertheless, Su says it was an interesting adjustment shifting the accelerator program to a remote setting, though a later program start date gave them the advantage of seeing how others wrapped up their programs. “We tuned into a bunch of different digital demo days; one of our advantages was being able to learn from others,” he says.

Yellow investment SketchAR

While emerging during a possible recession is far from ideal launch timing, Su believes this class of startups are still in a good position. “When you look across a lot of the companies, actually their work becomes more essential than it ever was before,” Su tells TechCrunch, particularly highlighting the program’s investment in Hardworkers, which is building a professional network for blue-collar workers who have been particularly affected by the pandemic. Another investment from this batch, Mogul Millennial, is building a media brand around connecting Black professionals with professional resources.

“If you look up and down the class, all the founders aren’t just taking after an opportunity, but personally are on a mission to solve a particular problem,” Su says. “So I think that foundation made them more predisposed I guess, to be able to push through this kind of environment.”

While web comics brands and AR sketching might not immediately seem like huge problems during trying times like the COVID-19 pandemic, many of the startups in Yellow’s recent batch are working to solve problems that have proven to be key opportunities for Snap, which has been on a redemptive growth spree since early 2019, locking down young users and seeing its share price surge.

Snap invests $150,000 in each Yellow startup for an equity stake, and while the program does not require batch participants to integrate with Snap’s services, the company has used the program to invest in strategic areas that it has also pushed on the product side.

Earlier Yellow bets skewed more toward content investments as Snapchat was scaling Discover. Now Su says he’s fielding plenty of augmented reality pitches. Su also notes that the accelerator had its most international batch to date this year, with startups from Lithuania, Korea, Mexico and the U.K. making their way to Los Angeles.

“We always start with top-level strategy, with [CEO Evan Spiegel], figuring out overall direction of where we see the world evolving, where we think there are real opportunities and where we think we can make a difference in supporting these companies,” Su says. “And then once we’re aligned on the top-level strategy I think Evan puts a lot of trust in myself and my partner in crime Alex Levitt to find good companies that we’re excited about.”

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May
12

Decrypted: Contact-tracing privacy, Zoom buys Keybase, Microsoft eyes CyberX

As the world looks to reopen after weeks of lockdown, governments are turning to contact tracing to understand the spread of the deadly coronavirus.

Most nations are leaning toward privacy-focused apps that use Bluetooth signals to create an anonymous profile of where a person has been and when. Some, like Israel, are bucking the trend and are using location and cell phone data to track the spread, prompting privacy concerns.

Some of the biggest European economies — Germany, Italy, Switzerland and Ireland — are building apps that work with Apple and Google’s contact-tracing API. But the U.K., one of the worst-hit nations in Europe, is going it alone.

Unsurprisingly, critics have both security and privacy concerns, so much so that the U.K. may end up switching over to Apple and Google’s system anyway. Given that one of Israel’s contact-tracing systems was found on an passwordless server this week, and India denied a privacy issue in its contact-tracing app, there’s not much wiggle-room to get these things wrong.

Turns out that even during a pandemic, people still care about their privacy.

Here’s more from the week.

THE BIG PICTURE

Zoom acquires Keybase, but questions remain

When Zoom announced it acquired online encryption key startup Keybase, for many, the reaction was closer to mild than wild. Even Keybase, a service that lets users store and manage their encryption keys, acknowledged its uncertain future. “Keybase’s future is in Zoom’s hands, and we’ll see where that takes us,” the company wrote in a blog post. Terms of the deal were not disclosed.

Zoom has faced security snafu after snafu. But after dancing around the problems, it promised to call in the cavalry and double down on fixing its encryption. So far, so good. But where does Keybase, largely a consumer product, fit into the fray? It doesn’t sound like even Zoom knows yet, per enterprise reporter Ron Miller. What’s clear is that Zoom needs encryption help, and few have the technical chops to pull that off.

Keybase’s team might — might — just help Zoom make good on its security promises.

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May
12

Dear Sophie: What’s the best option for international founders to expand in the US?

Sophie Alcorn Contributor
Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.

“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”

“Dear Sophie” columns are accessible for Extra Crunch subscribers; use promo code ALCORN to purchase a one or two-year subscription for 50% off.

Dear Sophie:

I’m a startup founder in Israel looking to expand into the U.S. market. What is the best visa option for me and a key member of my executive team to come to the U.S. to establish a sales and marketing office there? I would like my spouse and children to join me if my spouse can also work in the U.S. Is that possible?

— Tenacious in Tel Aviv

Dear Tenacious:

Thanks for reaching out. Based on your situation, the E-2 visa for treaty investors and employees may offer the best option.

An underutilized option, the E-2 visa is ideal for startup founders and employees whose home country has a treaty of commerce and navigation with the U.S. Israelis became eligible for E-2 visas just last year, joining the citizens of 80 other treaty countries. For more details on E-2 visas for founders and employees, check out Episode 16 of my “Immigration Law for Tech Startups” podcast.

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May
12

Fantasy sports startup Sleeper closes Series B led by a16z as it expands to esports amid pandemic

Sleeper is widening its ambitions to esports as the arena sports world goes into hibernation amid the COVID-19 pandemic.

While CEO Nan Wang has high hopes that the upcoming NFL season can proceed amid the pandemic, he’s hoping to expand his fantasy sports app’s appeal to gamers by launching support for the intensely popular title League of Legends. Wang says that esports support was always in the cards, but that its rollout was never supposed to come this early.

“Originally, the goal was to do arena sports and then strategically select esports that we thought would be big market opportunities,” Wang says. “In the absence of sports, it becomes easier for us to push something that was further out on the roadmap.”

As Sleeper looks to push beyond its 1 million active users, the company is bulking up on funding reserves. The fantasy sports app has closed a $20 million Series B funding round led by Andreessen Horowitz. Kevin Durant, Baron Davis, JuJu Smith-Schuster and Twitch CEO Kevin Lin are also recent investors. In August, the company shared it had raised a $5.3 million Series A led by General Catalyst.

For now, all of Sleeper’s services are free and there aren’t immediate plans to change that. Wang says that delayed and canceled seasons of arena sports is likely going to push out the company’s timelines for beginning to generate revenues.

Sleeper’s investors have hailed the startup as leading the way among a new class of vertical-focused social networks.

“The next social platforms are going to be vertical and look a lot more like games, offering deeper engagement than broad social networking platforms. Sleeper’s leagues provide shared activities between friends, and has some of the best stickiness metrics we’ve seen,” Andreessen Horowitz GP Andrew Chen said in a statement.

With its League of Legends launch, Sleeper is in the position of helping define a fantasy league experience for a popular franchise. The league’s organization isn’t fundamentally different from other fantasy sports. Users recruit a fantasy crew and draft professional esports athletes to their teams. From there, users in a league participate in weekly head-to-head matches with each other, making predictions and leveraging gameplay-specific mechanics.

League of Legends support is a big deal to Sleeper because it also represents the company’s first international foray. Users in the U.S., Europe, Vietnam, Korea and Brazil can participate in this upcoming fantasy season.

On the product side, the startup recently launched voice chat to capitalize on users stuck at home amid the pandemic. Wang tells TechCrunch the team is also hoping to add video chat to the app soon. Wang also notes that Sleeper is on track to launch three new sports this year.

As Sleeper aims to grow around the roadblocks of pandemic lockdowns, Wang and his team hope that their continued focus on social features can ensure the startup’s shared success in the worlds of online gaming and arena gaming.

“The roadmap for us has always been to win both sports and esports because they both have the same underlying motivation,” Wang says. “The most important thing for any sports fan is being able to enjoy it with their friends and family members.”

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May
12

Bootstrapping Course: Benefits of Bootstrapping - Sramana Mitra

Bootstrap First, Raise Money Later There are many benefits to bootstrapping first and raising money later. This is something you should build into your thinking as you build your business. Don’t go...

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Original author: Maureen Kelly

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May
12

Homeschooling startup Primer raises $3.7 million seed round led by Founders Fund

As parents across the country are tasked with managing their children’s schooling amid a pandemic, investors are betting on a homeschooling startup that’s aiming to provide parents with services that can simplify the process of giving their kids a tailored education at home.

Founder Ryan Delk says his startup Primer is building the “full-stack infrastructure” that parents need to homeschool their kids, an interactive suite of products that he hopes can “make homeschooling a mainstream option for families.”

His company shared funding details with TechCrunch, disclosing that his startup had closed a $3.7 million seed round led by Founders Fund . Other investors in the round include Naval Ravikant, Cyan Banister and Village Global.

As of 2016, about 2.4 million kids in the United States are homeschooled. Delk says that he’s been “stunned by the lack of infrastructure” available today for parents interested in homeschooling their kids. Delk was homeschooled by his parents from kindergarten through eighth grade, an experience he looks back on fondly, he says.

Primer isn’t offering a dedicated curriculum. So far, they’ve been building tools to help parents acquaint themselves with what’s out there. Primer has already rolled out a pair of free homeschooling resources for parents, including Navigator, a tool to help parents stay compliant with state regulations for homeschooling their kids, as well as Primer Library, a collection of free digital instruction materials.

Since launching its compliance and library tools late last year, the team has been prepping for their next launch, a series of interest-based communities that homeschoolers can join and participate in online. The communities will begin rolling out this August in time for a new school year. Delk says the team is hoping to launch about 5-7 different classes, spanning topics like “rockets, chess and baking,” with instruction from experts and interactions with other students. Primer hasn’t finalized pricing, but the team plans to charge a monthly subscription fee for membership to the communities.

Today, the startup is launching a waitlist for this feature. In a blog post, Delk notes that next year he hopes to launch “several more products that deliver everything parents need to give their children an exceptional homeschooling experience.”

Delk believes that there’s going to be a “huge influx” of new homeschoolers as shelter-in-place winds down and some parents find that homeschooling is something they’d like to pursue long-term. He notes that the products his team is creating are still pretty high-touch for parents and that it isn’t the right fit for everyone, much like homeschooling.

“It’s going to be very hands-on and we’re going to be upfront about that,” Delk says. “We are not building a plant-your-kid-in-front-of-an-iPad-for-six-hours product.”

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May
12

Intel has invested $132M in 11 startups this year, on track for $300M-$500M in total

When it comes to corporate venture capital, semiconductor giant Intel has shaped up to be one of the most prolific and prescient investors in the tech world, with investments in 1,582 companies worldwide, and a tally of some 692 portfolio companies going public or otherwise exiting in the wake of Intel’s backing.

Today, the company announced its latest tranche of deals: $132 million invested in 11 startups. The deals speak to some of the company’s most strategic priorities currently and in the future, covering artificial intelligence, autonomous computing and chip design.

Many corporate VCs have been clear in drawing a separation between their activities and that of their parents, and the same has held for Intel. But at the same time, the company has made a number of key moves that point to how it uses its VC muscle to expand its strategic relationships and also ultimately expand through M&A. Just earlier this month, it acquired Moovit, an Intel Capital portfolio company, for $900 million (a deal that was knocked down to $840 million when accounting for its previous investment).

Intel Capital identifies and invests in disruptive startups that are working to improve the way we work and live. Each of our recent investments is pushing the boundaries in areas such as AI, data analytics, autonomous systems and semiconductor innovation. Intel Capital is excited to work with these companies as we jointly navigate the current world challenges and as we together drive sustainable, long-term growth,” said Wendell Brooks, Intel senior vice president and president of Intel Capital, in a statement.

The tranche of deals come at a critical time in the worlds of startups and venture investing. Many are worried that the slowdown in the economy, precipitated by the COVID-19 pandemic, will mean a subsequent slowdown in tech finance. Intel says that it plans to invest between $300 million and $500 million in total this year, so this would go some way to refuting that idea, along with some of the other monster deals and big funds that we’ve written out in the last couple of months.

The list announced today doesn’t include specific investment numbers, but in some cases the startups have also announced the fundings themselves and given more detail on round sizes. These still, however, do not reveal Intel’s specific financial stakes.

Here’s the full list:

Anodot uses machine learning to monitor business operations autonomously, covering areas like app performance, customer incidents and more. The idea is that using the platform to monitor for these incidents means detection and response time can be faster. The full $35 million round was announced back in April.Astera Labs is a fabless semiconductor startup focused on connectivity solutions for data-centric systems to remove performance bottlenecks in compute-intensive workloads in areas like AI. It announced its Series B of an undisclosed amount two weeks ago, and prior to this it had raised just over $6 million, according to PitchBook.Axonne develops next-generation high-speed automotive Ethernet network connectivity solutions for connected cars: addressing the issue of merging legacy or proprietary systems with the demands of advanced next-generation applications. Intel invested as part of a $9 million round that actually closed in March.Hypersonix uses big-data analytics to determine and predict customer demand for e-commerce, retail and hospitality customers. One of its customers is Amazon — which uses Hypersonix’s platform in its supply chain division. That may come as a surprise, but according to Hypersonix’s CEO, the e-commerce giant does not have dedicated analytics teams to serve every division in the company, so sometimes they do buy from third parties. The round was actually announced at the beginning of this month: an $11.5 million deal.KFBIO out of China is one of Intel’s biotechnology bets. The company has designed and built a digital pathology scanner, which aims to replace microscopes with its big data, cloud-based and AI-powered insights. The obvious connection and interest here for Intel is on the processor side, but potentially brings Intel into a sphere where it can flex its muscle around a range of AI and cloud computing applications as well. The deal was closed at the beginning of April and totals around $14.2 million.Lilt has built an AI-powered language translation platform, not to compete with the likes of Google Translate for consumers, but to help those with international-facing websites and apps localise their services more efficiently. The company announced its round today: a $25 million Series B led by Intel.MemVerge focuses on “in-memory” computing, an architecture that makes it easier to deploy heavy, data-centric applications. It closed its round of $24.5 million at the beginning of April, and while it’s always worked with Intel processors, Intel’s investment was not public until today.ProPlus Electronics, also out of China, is an electronic design automation (“EDA”) startup that speeds up chip design and fabrication for semiconductor companies manufacturing a variety of chips at scale. It closed its round also at the beginning of April. The exact amount was undisclosed except to note that it was in the “hundreds of millions of Chinese Yuan” (or tens of millions of U.S. dollars).Retrace is an under-the-radar dental data startup that uses AI to improve “dental decision making,” but according to its site seems also to focus on other healthcare areas. It’s not clear how big the round is or when it closed.Spectrum Materials out of China is another stealthy company that supplies gas and other materials to semiconductor makers.Xsight Labs based in Israel is building chipset designs to accelerate data-intensive workloads that you typically get with AI and analytical applications. Israel has a huge R&D centre focused on autonomous driving, one of the applications that’s going to demand a lot in processing power, so this looks like a clearly strategic bet. The company raised $25 million in February, but Intel was not disclosed in that round previously.

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May
12

Atlassian acquires Halp to bring Slack integration to the forefront

Atlassian announced today that it was acquiring Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not disclose the purchase price.

It was a big day for Halp, which also announced its second product today, called Halp Answers. The new tool will work hand in glove with its previous entry Halp Tickets, which lets Slack users easily create a Help Desk ticket without leaving the tool.

“Halp Answers enables your teams to leverage the knowledge that already exists within your company to automatically answer tickets right in Slack . That knowledge can be pulled in from Slack messages, Confluence articles or any piece of knowledge in your organization,” the company wrote in a blog post announcing the deal.

Note that integration with Confluence, which is an Atlassian tool. The company also sees it integrating with Jira support for other enterprise communications tools down the road. “Existing Halp users can look forward to deeper (and new) integrations with Jira and Confluence. We’re committed to supporting Microsoft Teams customers as well,” Atlassian wrote in a blog post.

Halp is selling early, having just launched last year. The company had raised a $2 million seed round in April 2019 on a $9.5 million post valuation, according to PitchBook data. The startup sees an opportunity with Atlassian that it apparently didn’t think it could achieve alone.

“We’ll be able to harness the vast resources at Atlassian to continue with our mission to make Halp the best tool for any team collaborating on requests with other teams. Our team will grow and be able to focus on making the core experience of Halp even more powerful. We’ll also develop a deeper integration with the Atlassian suite — improving our existing Jira and Confluence integrations and discovering the possibilities of Halp generating alerts in Opsgenie, cards in Trello, and much more,” the company wrote.

Halp’s founders promise that it won’t be abandoning its existing customers as it joins the larger organization. As a matter of fact, Halp is bringing with them a slew of big-name customers, including Adobe, VMware, GitHub and Slack.

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May
12

Thursday, May 14 – 485th 1Mby1M Mentoring Roundtable for Entrepreneurs - Sramana Mitra

Entrepreneurs are invited to the 485th FREE online 1Mby1M mentoring roundtable on Thursday, May 14, 2020, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. If you are a serious entrepreneur,...

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Original author: Maureen Kelly

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12

New Orleans-based Resilia raises $8 million from Mucker Capital to make nonprofits more efficient

Sevetri Wilson founded her first company, a public relations firm catering to nonprofit organizations, as soon as she graduated from Louisiana State University back in 2009.

Eleven years later, and with a fresh $8 million round of funding in the bank, Wilson has taken the experience she amassed working in the nonprofit world and turned it into her new business, Resilia. From offices in New Orleans and New York, Wilson’s company offers a suite of services for nonprofits to better manage and report their finances and for grant-making and philanthropic organizations to find the groups that are working in the areas they want to support.

“We are serving a two-sided market,” Wilson said. “We are providing software solutions from nonprofits… Helping them come online… whether you’re a charter school or healthcare clinic, and from there we have helped nonprofits with their compliance and fundraising and built that into a subscription platform.”

There are approximately 1.56 million nonprofits in the U.S., according to a 2019 report from the Urban Institute. And those organizations contributed roughly $985.4 billion to the U.S. economy in 2015, according to the last available data. That’s roughly 5.4% of the U.S. gross domestic product.

Of those nonprofits, public charities accounted for three-quarters of revenue and expenses representing $1.98 trillion and just less than two-thirds of the total assets of the nonprofit sector, which amount to a whopping $3.67 trillion.

Those are huge numbers, and represent a massive opportunity for companies that can find better, lower-cost ways to service these organizations and help make the entire industry run more efficiently.

“For large funders, their job is to deploy capital,” Wilson said. “They have to monitor them and pull reports and track data and do evaluations. If you are Oxfam America we are essentially covering their southern territories and the organizations they’re funding around workforce development.”

Now, in the wake of the economic collapse that’s accompanied the COVID-19 outbreak in the U.S., nonprofits are taking an even more central position in the U.S. economy.

With a market representing hundreds of billions of dollars, it’s no wonder that the Louisiana-based investment firm Callais Capital chose to back the company. Notably, Resilia also managed to bring in Mucker Capital, the Los Angeles-based investment firm that’s coming off one of the best years in its history.

Mucker, which raked in marquee returns last year off of its seed investment in Honey, the browser extension coupon service which PayPal acquired for $4 billion, is steadily expanding from its Los Angeles home and building up a presence in the Southeast.

“Entrepreneurs outside of LA look more like LA entrepreneurs than they do like Bay Area entrepreneurs,” said Mucker co-founder and partner, William Hsu. “Working with them… we saw that skill set of working with LA could be replicated somewhere else.”

That somewhere else was Nashville, where Mucker has a presence through Monique Villa, the firm’s investor and scout for deals across the Southeast.

“We charged her with looking at every deal in the Southeast,” said Hsu. In the year-and-a-half that Villa has been investing, Mucker has made three public investments: Go Check Kids, Blueprint Title and now, Resilia.

“One of the things that is interesting to us is how the rest of the U.S. looks at New York and San Francisco as an elitist enclave,” said Hsu. “The populist part doesn’t connect or look up to the ethos of SF or NY. We want to be an accessible and populist VC brand.”

It’s hard to get more populist than investing in a company founded by an African American woman who went to a land-grant university in Baton Rouge, La.

There’s already real revenue coming in for Wilson’s startup. Large donor customers pay $199 per-seat per-month for access to the company’s list of well-run nonprofits, and nonprofits pay $99.99 per month for access to the management tools, grant writing support and other features that they may need.

We’re in such a good position because our product was created to capture innovation and [initiate] grants and connect to capital in organizations to have a better understanding of where that money is going and whether or not it’s being wasted,” Wilson said. 

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12

Where top VCs are investing in healthcare B2B and infrastructure

Rising healthcare costs, an aging population, stifling regulations and the complexity of present-day technological offerings make the trillion-dollar healthcare industry ripe for disruption.

Not only are we finding new and innovative ways to get medical help, this global pandemic has led to explosive growth in telemedicine, digital devices and health-tracking apps — much of which needs a digital overhaul for doctors’ offices, insurance and the cumbersome HIPAA compliance.

While an infrastructure focus might not seem exciting, it is necessary to fix a broken, profit-driven system of paperwork and delays while the sick and suffering are saddled with mountains of debt.

Our current climate is the perfect illustration of just how critical new and innovative investments in the space truly are. It’s also a lucrative opportunity. According to Deloitte, healthcare infrastructure is expected to continue growing above pace into 2023.

But finding those disruptive technologies is the tricky part. In a recent survey, we asked VCs to evaluate the digital health sector; for today, we reached out to active investors to find out what they are seeing within the healthcare infrastructure landscape, what they are most interested in right now and where they think the industry is headed.

In this survey, we hear from:

Carl Byers, F-Prime CapitalArvind Gupta, SOSVMatt Brennan, General CatalystBilal Zuberi, Lux CapitalSundeep Peechu, Felicis VenturesBryan Roberts, Venrock

Carl Byers, F-Prime Capital

Data and automation are the most interesting themes to me right now. We are only beginning to see the efficiencies and new capabilities opened up by getting the data organized and applying modern techniques. I’m more excited about the practical impact of robotic process automation (RPA) than I am enamored with AI, though both are exciting. I’d point to Notable Health in San Mateo as a company that has a great use of both technologies. I think we are about to embark on a new era of open data in healthcare where we finally solve the longstanding quest for interoperability with privacy mediated by patients. This will require a new developer ecosystem to come about built on new protocols rather than tired, legacy models. The key is for there to be demand pull from new services like virtual primary care (e.g. Firefly) or at-home solutions (like Ro or LetsGetChecked), instead of just a regulatory push (though that also will be important).

I’m spending time on RPA and open data, which is the key to improving healthcare B2B/infrastructure (see above). I think all markets have been overheated from a valuation standpoint, but if you find the right company, the opportunity is vast. If healthcare today is roughly 2x too expensive, getting data flowing is key to eliminating most of that waste. RPA can attack the administrative bloat while data exchange will allow doctors and patients to finally shop for the best value without the worry that something will be lost clinically in the translation.

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May
12

Extra Crunch Live: Join Kirsten Green today for a live chat right now

When the world is in an unprecedented state, it’s fair — and appropriate — to challenge the status quo.

Right now, Jordan Crook and Natasha Mascarenhas are hosting a Extra Crunch Live chat with Kirsten Green, founder of Forerunner Ventures. This is our latest chat in our series of discussions with investors like Mark CubanAileen Lee and Ted WangCharles Hudson and Mitch and Freada Kapor.

Green has invested in a number of high-profile D2C companies like Glossier and Birchbox and had several large exits, like Dollar Shave Club selling to Unilever for $1 billion in 2016. We’ll talk about what attracted her to those companies in the first place and how that process may have changed since the COVID-19 pandemic began.

Beyond that, we’ll cover advice she’s giving to portfolio startups, what is keeping her up at night, and of course, what is keeping her hopeful.

During the call, audience members are encouraged to ask questions. We’ll get to as many as we can, but you can only participate if you’re an Extra Crunch member, so please subscribe here.

Extra Crunch subscribers can find the Zoom Link below and are encouraged to ask some questions live on the call.

There will also be a live YouTube broadcast of the discussion below for anyone who wants to let it play in the background or watch without participating in the Q&A.

Here’s the information you’ll need to join:

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May
12

What Day Is It?

Amy just walked in to our shared office (the “Library”) and said something about it being Tuesday.

It’s gloomy in Colorado today. For the past few years, the month of May has been more like Seattle weather than Colorado weather, so while spring is transitioning into summer, heavy clouds hang over us.

I seem to have two types of days right now.

Type 1 is what happens between Monday morning and Friday afternoon. Zoom call after Zoom call. Lots of exogenous stress and anxiety. By the end of each of these days, it’s hard to shrug it off as I’m absorbing so much from other people as I try to help them navigate through whatever they are working on or struggling with. There are momentary bright spots, smiles, and statements of appreciation, but they are fleeting as the 1 Minute To Next Call message appears at the top of the screen. At the end of the day, I try to run, but only feel like it a few days a week. Amy and I finish the day staring at the TV for an hour or two and then go to sleep.

Type 2 is the weekend. I stop doing meetings and email Friday night. I use Saturday to rest, recover, read, nap, and hang out with Amy. Sunday is similar, but I catch up on email, and read a bunch more.

I love to read but the only days I seem to have the energy to read are Type 2 days.

I’m going to finish out this week this way and then take a week off the grid and try to reset. As I expect we are in for a very long haul of stress and misery around the Covid crisis, it’s clear to me that Type 1 / Type 2 is not going to be a sustainable rhythm for me.

While I don’t know where I’ll land, I do know that the mental health crisis I talked about in my post The Three Crises is real. I see it and hear about it everywhere. I feel it. And I know how lucky and privileged I am, so I can only imagine how intense, pervasive, and challenging it is for others.

Original author: Brad Feld

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May
12

VCs pulled back from fintech in Q1

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

If you just read the headlines, you’d be excused for thinking that venture capital investment into financial-technology companies is at an all-time high.

Big deals this year like Plaid’s $5.3 billion dollar exit to Visa, Galileo’s $1.2 billion sale to SoFi, along with CreditKarma’s $7.1 billion deal with Intuit made for a tidy start to 2020. But despite the later-stages of fintech-focused startups seeing healthy amounts of liquidity, aggregate venture capital activity in the historically well-funded sector was light in the first quarter of 2020.

According to a new Q1 2020 report covering venture data from CB Insights, VC dollars invested in the sector fell to levels not seen since 2017, while venture deal volume in fintech fell to 2016 levels. There are any number of reasons for this pullback that you can fill in, including COVID-19 and its resulting economic impacts. But what’s even more interesting is where the money and deals did and did not go inside of the various fintech categories.

Indeed, fintech has become so complicated as a startup grouping, it’s nearly as diffuse as discussing “SaaS” companies as a cohort. Of course, fintech is a product focus while SaaS is a business model (there are fintechs that sell SaaS, to be clear), but the general point holds.

Let’s dig into the top-line data to better understand the fintech funding landscape in Q1 (TechCrunch recently spoke to VCs on their expectations for the sector today and in the future). After the high-level stuff, we’ll dig into a few notes concerning sub-sectors of particular interest, including wealth management and insurtech.

Fintech’s Q1 venture scorecard

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May
12

A programmatic approach to managing healthcare services nets Stellar Health $10 million

As the healthcare industry moves to value-based care, physician practices and health networks need to shift the things they bill for. Now it’s about maxing out patient “care” rather than the number of procedures physicians can perform.

In this move to a more high-touch, rapid communication world where doctors need to take (and document) every step to ensure that their patients stay on their medication, come in for their routine check-ups and receive follow ups on their initial visits, a service like Stellar Health that provides a checklist for practitioners looks really attractive to investors.

Indeed, the company is announcing a $10 million investment led by Point72 Ventures, with participation from previous investors Primary Venture Partners.

The two-year-old company did not say in a statement when the round closed, but it has been expanding significantly without the infusion of additional capital. It already is selling services in networks across 11 states. The new money will take the company’s operations to more states around the country and double the size of its team, according to a statement. By the end of 2020, Stellar Health expects to have customers managing care for at least 100,000 patients through its platform, according to a statement. 

“Stellar Health has the potential to transform healthcare by increasing the number of providers who successfully adopt value-based care models,” said Sri Chandrasekar, partner at Point72 Ventures. “They have developed a sophisticated and intuitive platform to drive VBC in the U.S. and we are excited to help them build on that momentum.”

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