Oct
24

Cybersecurity automation startup Tines scores $4.1M Series A led by Blossom Capital

Tines, a Dublin-based startup that lets companies automate aspects of their cybersecurity, has raised $4.1 million in Series A funding. Leading the round is Blossom Capital, the venture capital firm co-founded by ex-Index Ventures and LocalGlobe VC Ophelia Brown.

Founded in February 2018 by ex-eBay, PayPal and DocuSign security engineer Eoin Hinchy, who was subsequently joined by former eBay and DocuSign colleague Thomas Kinsella, Tines automates many of the repetitive manual tasks faced by security analysts so that they can focus on other high priority work. The pair have bootstrapped the company until now.

“It was while I was at DocuSign that I felt there was a need for a platform like Tines,” explains Hinchy. “We had a team of really talented engineers in charge of incident response and forensics but they weren’t developers. I found they were doing the same tasks over and over again so I began looking for a platform to automate these repetitive tasks and didn’t find anything. Certainly nothing that did what we needed it to, so I came up with the idea to plug this gap in the market”.

To that end, Tines lets companies automate parts of their manual security processes with the help of six software “agents,” with each acting as a multipurpose building block. Therefore, regardless of the process being automated, it only requires combinations of these six agent types configured in different ways to replicate a particular workflow.

“I wanted there to be as few agent types as possible, to simplify the system, and I haven’t discovered a workflow in which tasks sit outside of these agents yet,” says Hinchy. “Once a customer signs up they can start automating their own workflows immediately and most of our customers see value from day one. If they need a hand, my team works with them to establish how they currently manually carry out tasks, such as identifying and dealing with a phishing attack. Each step of dealing with the attack – from cross-checking the email address with trusted contacts or a blacklist, to scanning attachments for viruses or examining URLs – will be performed by one of the six agent types. This means we can assign these tasks to an agent to create the workflow, or as we call it the “story.”

So, for example, once a phishing email triggers the first agent, the following steps in the “story” are automatically carried out. In this way, Tines might be described as akin to IFTTT, “but an exceptionally powerful, enterprise version of the IFTTT concept, designed to manage much more complex workflows”.

Competitors are cited as Phantom, which last year was acquired by Splunk, and Demisto, which was bought by Palo Alto Networks. However, Hinchy argues that a key differentiator is that Tines doesn’t rely on pre-built integrations to interact with external systems. Instead, he says the software is able to plug in to any system that has an API.

Meanwhile, Tines says it will use the new funding to hire engineers in Dublin who can help improve the platform through R&D, as well as grow its customer base with companies in the U.S. and in Europe. Notably, the startup plans to expand beyond cybersecurity automation, too.

“Our background is in security so with Tines, we’ve initially focused on helping security teams automate their repetitive, manual processes,” says Hinchy. “What makes us different is that nowhere does it say we can’t expand beyond this, to help other teams and sectors automate tasks. The advantage of our direct-integration model is that Tines doesn’t care if you’re talking to a security tool, HR system or CRM, it treats them the same. In the next 18 months, we plan to expand Tines outside security, hire more talent and increase the product team from 8 to 20”.

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Oct
30

Report: 37% of IT admins fear software vulnerabilities more than cyber threats

Facebook Chairman and CEO Mark Zuckerberg. Mandel Ngan/Getty Images

Good morning! This is the tech news you need to know this Thursday.

Lawmakers grilled Mark Zuckerberg about his company's big plan to upend the way we send money around the world. Facebook CEO Mark Zuckerberg testified before the House Financial Services Committee on Wednesday to answer questions from lawmakers about its ambitions for its Libra currency. WeWork held an all-staff meeting on Wednesday to talk about SoftBank's takeover and the company's future. The embattled coworking company is moving past cofounder Adam Neumann's leadership toward more transparency, a soon-to-be leaner staff, and better accountability, Marcelo Claure, WeWork's new chairman, told employees on Wednesday at an all-staff meeting. Mark Zuckerberg tried to drum up support for the firm's wild new currency by amping up worries of China's financial dominance. Zuckerberg argued that Libra, the Facebook-backed digital currency, will "extend America's financial leadership as well as our democratic values and oversight around the world" and if it doesn't innovate financially, China might gain more influence over the global financial system.WeWork's co-CEOs would walk away with millions in severance payments if SoftBank replaced them. According to a Bloomberg report on Wednesday, WeWork's recently named co-CEOs Artie Minson and Sebastian Gunningham will each receive a multi-million-dollar exit package if they are removed as part of SoftBank's negotiations to save the struggling coworking startup.Google scientists claimed a massive breakthrough in cutting-edge computing with 'quantum supremacy.' Google scientists ran an experiment to demonstrate just how much faster quantum computers would be compared to today's computers.Microsoft reported a huge quarter that blew away expectations but its stock went nowhere. Despite strong results, Microsoft stock was down less than 1% to around $135 per share in after-hours trading immediately following the earnings release.The FTC said it wants to shut down 'stalkerware,' apps that can hide inside people's phones and spy on their activity. "Stalkerware" is the term for consumer spyware that gives someone access to another person's phone without that person's consent.Google employees have raised alarms about a new tool that keeps tabs on their internal meetings. Employees are worried that the tool is a kind of spyware meant to discourage labor activism or organization but Google's official line is that it is benign and was developed in response to an increase in spam, Bloomberg's Ryan Gallagher reported Wednesday.Huawei started taking orders in China for its delayed Mate X foldable smartphone. Prices start at $2,400, according to Reuters. Google employees are raising alarms about a new tool that keeps tabs on their internal meetings, but the company says it's nothing to worry about. The tool can detect whether employees are scheduling meetings with large numbers of people, but Google said the service was developed in response to spam calendar invites.
 

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Original author: Mary Hanbury

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Oct
24

Amazon acquires Health Navigator for Amazon Care, its pilot employee healthcare program

Amazon has acquired Health Navigator, a startup that develops APIs for online health services. According to CNBC, which first reported the deal, Health Navigator will become part of Amazon Care, its pilot healthcare service program for employees.

This is the second health startup acquired by Amazon. The first was online pharmacy PillPack, purchased by the company in 2018 for slightly less than $1 billion. PillPack’s services have also been integrated into Amazon Care, which offers deliveries of prescriptions with remotely communicated treatment plans.

Health Navigator’s platform was created to be integrated into online health services, including telemedicine and medical call centers, to standardize the process of working with patients. Its platform includes natural language processing-based tools for documenting health complaints and care recommendations, and is integrated into apps with APIs.

The startup, founded in 2014 by physician David Thompson, has not made a public statement about the acquisition yet, but CNBC reports that the company telling customers that their contracts will not be renewed.

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Oct
24

Sarah Lacy, the founder of Pando, is selling the blog, quitting journalism, and ditching Silicon Valley after 20 years because she is tired of being sexually harassed and threatened

Sarah Lacy, the founder and Editor-in-Chief of tech blog Pando, is selling the company, quitting journalism and ditching Silicon Valley after 20 years she announced in a blog post on Wednesday.She says her decision comes from years of sexual harassment and threats in her 20 years of covering Silicon Valley."I have absorbed so many more stories than I have reported, more than I can ever report, about the dark side of Silicon Valley," she says in the blog post.Visit Business Insider's homepage for more stories.

Sarah Lacy, the longtime tech journalist and founder of Pando, is selling the company and quitting journalism as a result of what she described as a toxic culture in Silicon Valley. 

Lacy, the site's Editor-in-Chief, announced the sale in a scathing blog post on Wednesday lambasting the problems of Silicon Valley.

"It's a place where I've been sexually harassed more times than I can remember," Lacy wrote in the post.

"It's a place where I've been lied about, where VCs have arm-twisted editors to fire me, where billionaires have threatened those doing business with me to cut all ties. It's a place where I've had people turn on me again and again and again simply for doing my job. It's a place I've been betrayed by people I trusted. It's a place where one-time friends threatened my children because I wrote about things they did," she continued.

Some of incidents she mentions are related to Uber threatening her after her reporting of the company's misconduct. 

Lacy said that Pando is being sold to BuySellAds, though she did not share any of the financial terms of the deal.

Lacy started Pando in 2011 while on maternity leave from her previous position at TechCrunch. In addition to experiencing sexual harassment herself, she referenced many stories of women in Silicon Valley being held back because of harassment. 

"I have absorbed so many more stories than I have reported, more than I can ever report, about the dark side of Silicon Valley," she wrote.

Pando's biggest investors include Marc Andreessen, Accel Partners, and Greylock Partners. 

Lacy said that Pando had been working with BSA since 2012.  "I'm also intrigued by BSA's strategy of buying much beloved but somewhat neglected online media brands and reinventing them for a whole new audience while still serving the existing audience with (hopefully) an even better product." 

Original author: Paayal Zaveri

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May
29

'No gun, no smoke, only speculation': Huawei ups its legal battle against the US over federal ban

Microsoft CEO Satya Nadella revealed the technologies the company plans to invest in going forward.The company will continue to advance its apps and infrastructure business, prioritize growing in data and AI, as well as compete in new areas in which Nadella said he sees as long-term growth opportunities such as security and compliance, and workflow cloud.Chief Financial Officer Amy Hood revealed on the call the company's Azure cloud computing business had "material growth" in $10 million-plus contracts.Nadella said Azure AI now has 20,000 customers and more than 85 percent of Fortune 100 companies have used Azure AI in the past 12 months.Hood, Microsoft's CFO, said the company has set up a multiyear plan to invest in areas including security, compliance, communication, workflow and business process reinvention.Microsoft is valued at more than $1 trillion.Click here for more BI Prime stories

Microsoft is one of the few companies in history to fetch a $1 trillion valuation. But Satya Nadella, the CEO who led Microsoft to this astronomical milestone, says he sees plenty of opportunities for new ways to grow the business.

"What's next?" he said on an investor call after Microsoft reported first-quarter fiscal earnings on Wednesday, "What's next for us is in the apps and infra(structure) to go the first inning to the second inning. For data and (artificial intelligence), to start the first innings."

Microsoft, once known primarily as the maker of the software on people's desktop and laptop PCs, is now competing against a much wider range of foes in cutting edge businesses like artificial intelligence and cybersecurity.

Growth in Microsoft's Azure cloud business consistently drives strong financial results for Microsoft, and it's a key strategic area for the company as it competes with cross-town giant Amazon and its market-leading AWS cloud business.

Azure AI now has 20,000 customers and more than 85 percent of Fortune 100 companies have used Azure AI in the past 12 months, Nadella said. "The quintessential characteristic of every application going forward will be AI and we have the most comprehensive portfolio of AI tools, infrastructure and services," he said.

The overall commercial cloud business, which includes Azure plus Office 365 and other cloud services, was up 36 percent year over year to $11.6 billion for the quarter. And Chief Financial Officer Amy Hood said on the call that the company's Azure cloud computing business had "material growth" in $10 million-plus contracts, though she stopped short of sharing additional details.

But Nadella seemed most excited about new areas of focus that he sees as long-term growth opportunities. 

"When it comes to security and compliance, we never participated in this. Guess what? We get to participate now in a fairly competitive way now," he said. "We built something that didn't even exist a few years ago, which is the workflow cloud. That's a huge opportunity for us."

The workflow cloud is an apparent reference to Microsoft Flow, which helps customers automate tasks by combining applications.

Nadella said the company has a "very competitive and growing footprint" in business applications, "even when you think about something like Microsoft 365, we never participated in spite of our past success with all the first-line work and now we get ot participate in it," he said.

Hood, Microsoft's CFO, said the company has set up a multiyear plan to invest in areas including security, compliance, communication, workflow and business process reinvention.

"For us, it has been so important to remain focused on where growth and opportunity exist and to invest in those areas that are large, expansive and durable," she said.

Microsoft on Wednesday reported $10.7 billion in profit on revenue of $33.1 billion in the company's fiscal first quarter, beating Wall Street estimates. Despite strong results, Microsoft stock remained mostly unchanged in after-hours trading, hovering around $137 per share at the time of this writing.

Original author: Ashley Stewart

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Oct
29

What the metaverse means for brand experiences

Google has developed a browser tool for internal use that can detect when employees are scheduling meetings involving large numbers of people, Bloomberg's Ryan Gallagher reported Wednesday.Employees are worried that the tool is a kind of spyware meant to discourage labor activism or organization.But Google's official line is that the tool is benign and was developed in response to an increase in spam.The budding controversy over the browser extension comes in the wake of growing tension between workers and management over a range of issues, including the handling of sexual harassment claims.Visit Business Insider's homepage for more stories.

A browser tool developed by Google to monitor meeting requests made by employees has sparked a controversy at the search giant.

The tool can detect whether employees are scheduling meetings with large numbers of people, Bloomberg's Ryan Gallagher reported on Wednesday. Employees have charged that the software, which is designed to be installed on the bespoke version of the Chrome browser that runs on all employees' computers, as a kind of surveillance tool that the company plans to use to monitor and discourage worker activism, according to the report.

"This is an attempt of leadership to immediately learn about any workers organization attempts," an anonymous company employee wrote in a memo outlining concerns about the tool, Bloomberg reports.

A Google representative denied that claim to Business Insider, saying that the company developed the extension in response to an uptick in spam involving calendar entries.

The tool triggers a pop-up message when employees attempt to auto-add a meeting to the calendars or large numbers of people and serves as a kind of gentle reminder to not abuse the feature, the representative said. The extension does not prevent users from creating such meetings and doesn't collect personal information when it's triggered, the representative said.

"These claims about the operation and purpose of this extension are categorically false," a Google representative said in a statement.

Regardless, concern about the extension has been rising among employees. On internal message boards, workers have been discussing it and mocking Google's leaderships attempts to minimize their worries about it, according to Bloomberg. The tool has become the most-requested topic to be discussed at Google's weekly company-wide meetings, one employee told the publication.

Read this: Google is going through a slow-motion employee revolt, and its cofounders are missing in action

The controversy over the tool follows growing tension between Google's leadership and its rank-and-file. Over the last two years, employees protested Google's contract to work with the defense department on artificial intelligence and to build a censored search engine that would allow it to re-enter the Chinese market. After a report last year that Google's leadership had overlooked claims of sexual harassment against top employees or richly rewarded those accused on their way out, thousands of Google workers staged a massive walkout.

More recently, contract workers in Pittsburgh voted last month to join the United Steelworkers Union. Meanwhile, employees in Switzerland this week defied management and held a meeting on unionization, Bloomberg reported.

Got a tip about Google or another tech company? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., message him on Twitter @troywolv, or send him a secure message through Signal at 415.515.5594. You can also contact Business Insider securely via SecureDrop.

Original author: Troy Wolverton

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Oct
28

Zendesk acquires Momentive to boost its customer analytics offerings

Incoming ServiceNow CEO Bill McDermott vowed to complete outgoing CEO John Donahoe's vision of taking the cloud software giant to $10 billion in revenue: "I look forward to achieving it."McDermott just stepped down as CEO of software giant SAP.Donahoe, who has agreed to become Nike's CEO, introduced McDermott to financial analysts during ServiceNow's third-quarter earnings call. McDermott said ServiceNow has an impressive and "pristine" platform with plenty of room for growth. "This is a native, born-in-the-cloud company. It's a company with a great platform and enormously successful products."That's a strong indicator that McDermott won't chase the same acquisition-heavy strategy as he did at SAP. Click here for more BI Prime stories.

Bill McDermott, ServiceNow's incoming CEO, vowed to complete his predecessor John Donahoe's vision of taking the cloud software behemoth to $10 billion in annual revenue.

Donahoe, who is stepping down to become CEO of Nike, had set this goal after he took over in 2017. McDermott, who stepped down as SAPs CEO two weeks ago, affirmed that goal after Donahoe introduced him to analysts on the ServiceNow's earnings call.

"I completely stand by it, and look forward to achieving it," McDermott said.

He said ServiceNow, with a market cap of $41 billion, had an impressive and "pristine" platform with plenty of room to grow organically, in a strong suggestion that acquisitions would not be a key part of the company's strategy as it had been during his tenure leading SAP.

'A native, born-in-the-cloud company'

"This is a native, born-in-the-cloud company," he told analysts on ServiceNow's quarterly earnings call after he was introduced by Donahoe. "It's a company with a great platform and enormously successful product."

ServiceNow is one of the pioneers of the cloud-based applications, also referred to as software-as-a-service, which allow businesses to access applications through web-based applications, typically based on subscription fees based on the number of users. This disrupted the traditional enterprise software industry, including giants like SAP.

SAP is the third largest vendor in the $22 billion service management software market with 8.5% share, according to IDC. Microsoft leads the segment with 9.6%,followed by BMC with 8.7%. ServiceNow also competes with Salesforce in customer service applications, and with Workday in human capital management systems.

Cautious view of M&A

SAP is a dominant player in the market for enterprise applications installed in private data centers. Like other traditional software makers, such as Oracle and IBM, it has struggled to compete in the fast-growing cloud market, often acquiring players to boost their market presence.

Over the past year alone, SAP has bought several cloud companies, such as Qualtrics, Callidus Software and Coresystems, in sometimes-pricey deals that could unsettle Wall Street.

But McDermott told analysts that he would proceed with caution about using the same playbook at ServiceNow.

"I would be very careful with it," he said, noting that M&A routine involves integration which can sometimes be disruptive. "It should not affect the pristine nature of this platform."

Besides, he says he believes ServiceNow can still grow organically, including by expanding internationally.

"This is a juggernaut waiting to happen," he said. "This is an organic growth story."

Donahoe's legacy at ServiceNow

Donahoe told analysts he was leaving ServiceNow to pursue "a calling I had to pursue."  He became CEO of eBay after Meg Whitman stepped down in 2008. He left seven years later PayPal was spun off. He took time off to travel, meditate and watch Van Morrison concerts, he's said. 

Donahoe had faced criticism during his time at ServiceNow for his limited background in enterprise tech. In fact, he himself that he has had to adapt to a new segment of the tech industry with its language.

"Enterprise uses a set of complicated language that most people outside of enterprise don't understand," he told Business Insider in June. 

He cited one example, "orchestration," which is enterprise-speak for coordinating the roll out of a product or initiative. "It was my first week here," he said, and he found himself asking, "What are all these words?" "I'm still learning 'enterprise," he said. "And I have all the humility in the world to learn."

ServiceNow posted solid growth under Donahoe, but the view of some analysts that he was not a good fit at the enterprise cloud software company lingered.

"He's only been CEO at ServiceNow for less than three years and clearly did not take on the role with an intention to be in it as a short-term assignment," Gartner analyst Kenneth Gonzalez told Business Insider. 

McDermott could be the right fit

Analyst Ray Wang of Constellation Research told Business Insider, "ServiceNow is at a point where they need an enterprise class CEO."

The early consensus is that McDermott, a veteran of the enterprise software market, was a good choice for ServiceNow.

Gonzalez said that based on SAP's performance under McDermott, "many will probably be happy to see that ServiceNow is picking up an experienced tech CEO, given where the company is in its lifecycle."

IDC President Crawford Del Prete echoed this view.

"Great move,"  he told Business Insider. "He knows how to grow software businesses and how to build ecosystems. He has a wide vision with respect to the combined  power of software and data in today's business environment."

ServiceNow shares rallied 4% in late trades. The company reported a third quarter income of $40.6 billion, or 21 cents a share, on revenue of $885.8 billion. Adjusted income was 99 cents a share. Analysts were expecting a profit of 88 cents a share on revenue of $885 million.

Got a tip about ServiceNow, SAP or another tech company? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., message him on Twitter @benpimentel. You can also contact Business Insider securely via SecureDrop.

Original author: Benjamin Pimentel

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Oct
23

Tesla is unveiling a third version of its solar roof this week, Elon Musk says

Tesla plans to unveil a third version of its solar roof product, CEO Elon Musk said on the company's third-quarter earnings conference call Wednesday evening. 

"Tomorrow afternoon we will be releasing version three of the Tesla solar roof," the CEO said at the end of his prepared remarks. "I think this is a great product. Versions one and two we were still figuring things out version three is finally ready for the big time."

The announcement comes as Tesla's other solar-energy product, its more traditional solar panels, are under fierce scrutiny following a lawsuit from Walmart. The retailer claimed Tesla's solar panels caught fire on the roofs of seven stores across the US. Tesla has not responded to requests for comment about the suit since it was filed, but is required to respond to that Walmart by Friday. 

"There's no money down and you instantly save on your utility bill and  there's no long-term contract," Musk said later on the call. "It's really a no-brainer. Do you want something that prints money? And if it doesn't print money we'll fix it or take it back."

Musk also pointed to a recently released study by Zillow, a real-estate website, which said solar panels increase home values by about 4%. 

Since Walmart's suit was filed, Business Insider reported the existence of a Tesla initiative called "Project Titan." The move sought to replace as many faulty Amphenol connectors in previously installed solar equipment as quickly — and quietly — as possible. 

Read more: Tesla solar panels have become a nightmare for some homeowners, especially for one Colorado woman whose roof went up in flames

Tesla told Business Insider at the time that its software-monitoring applications found that a "small number" of the connectors experienced failures and disconnections higher than their standards allowed.

Original author: Graham Rapier

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Oct
23

Revolut launches publicly in Singapore, signs deal with Mastercard

London-based fintech startup Revolut has two pieces of news to announce this week. First, Revolut is expanding to Singapore after a long beta period. The company already has 30,000 customers there and anyone can open an account now.

Singapore residents will be able to take advantage of all of Revolut’s core features. You can open an account from your phone, get a card and start spending anywhere in the world.

Revolut supports Singapore dollar as well as 13 other currencies. You can top up your account, and send and receive money from the app.

With a free account you can convert money in the app without any markup fee on weekdays up to S$9000 per month. You can also withdraw money anywhere in the world without any fee, up to S$9000 per month.

Premium accounts cost S$9.99 per month and Metal accounts cost S$19.99 per month in Singapore. You get higher limits and a few additional features with Metal.

Revolut is currently available in the U.K., Europe and Australia. There are 7 million Revolut customers in total. The company is still working on its launch in the U.S. and Canada for later this year.

The other piece of news is that Revolut has signed a global partnership with Mastercard. Revolut has already been working with Mastercard to issue cards, so this is an expansion of the current deal.

Revolut can now issue cards that work on the Mastercard network in any market where Mastercard is accepted, which represents around 210 countries. It doesn’t mean that Revolut will launch in 210 countries. But the startup says that the first Revolut cards in the U.S. will work on Mastercard.

It also doesn’t mean that Revolut will work exclusively with Mastercard. The company also works with Visa and recently announced a partnership deal. But at least 50% of all existing and future Revolut cards in Europe will be Mastercard branded.

It shouldn’t matter much to end customers, as I have yet to see a place that accepts Mastercard but not Visa, or Visa but not Mastercard. But Revolut is clearly using market competition to its advantage.

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Oct
23

Facebook pledged $1 billion to help fix California's affordable housing crisis one day before Mark Zuckerberg was due to address a claim that Facebook ads were enabling housing discrimination

Facebook has pledged to dish out $1 billion in an attempt to combat California's affordable housing crisis.

On October 22, the company said it will spread out an investment of $1 billion over the next decade to create around 200,000 housing units to help professionals such as teachers, nurses, and first responders live closer to the communities they work in, Facebook's chief financial officer David Wehner wrote in a blog post.

According to the blog post, the money will be spread out across various different partnerships and projects. It will be put toward building mixed-income housing on state-owned land in communities where housing is scarce; building affordable housing and housing for the homeless in the San Francisco Bay Area; and building over 1,500 units of mixed-income housing on land already owned by the company in Menlo Park. 

Read more: LIVE: Lawmakers grill Mark Zuckerberg about the big plan Facebook created to upend the way we send money around the globe

The money will also be put toward building housing for teachers and other "essential workers" on public land for school districts in San Mateo and Santa Clara counties, the statement outlines. Funds will be set aside to promote affordable housing in other communities where company offices are located.

Earlier this month, Facebook CEO Mark Zuckerberg told employees that the company plans to expand primarily outside of San Francisco due to reasons including high housing costs and bad traffic. 

News of the billion-dollar pledge comes after Facebook was sued by the Department of Housing and Urban Development

In March, the Department of Housing and Urban Development filed a claim alleging that Facebook was "encouraging, enabling, and causing housing discrimination" by allowing advertisers to restrict who could see housing ads on the basis of race, color, sex, familial status, and other characteristics.

On Wednesday, Zuckerberg testified in front of the House Financial Services Committee, where lawmakers grilled him on a variety of issues, including the Libra currency Facebook announced earlier this year, and the allegations the company faces of advertising discrimination on the platform.

Notably, the $1 billion affordable housing pledge was announced one day before the hearing.

"This has been a challenging few years for Facebook," Zuckerberg said at the end of his opening remarks in Wednesday's hearing. "I know we have a lot to do, but I also know that the problem of financial under-inclusion is solvable, and I believe that we can play a role in helping to find the solution."

When Zuckerberg was asked whether Facebook would comply with requests for information about how housing companies may have discriminated, he said it would, as Business Insider's Lisa Eadicicco reported. However, when pressed on whether or not the company would provide information about the algorithms it uses to decide which ads users receive, Zuckerberg did not give a direct answer. Instead, he responded by emphasizing that it has always been against Facebook's policies to use its ad platform for discrimination.

Facebook did not immediately respond to Business Insider's request for comment regarding the timing of the two events.

San Francisco's affordable housing crisis

Facebook's $1 billion pledge comes in the midst of San Francisco's increasingly dire housing crisis. 

As Laura McCamy previously reported for Business Insider, you'll need to earn at least $172,000 a year to afford a home in San Francisco. Meanwhile, the median sales price of a two-bedroom home in the city has increased by 329% since 2000.

The median home value in the city is $1,355,200. That's nearly six times more than the national median home value of $231,000. In fact, one of the cheapest homes in San Francisco is a 480-square-foot "fixer" that sold last December —for a whopping $600,000.

In August of 2018, Business Insider reported that 60% of tech workers in the area felt that they couldn't afford a home. 

Original author: Libertina Brandt

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Oct
28

Report: 83% of companies say 24-hour shutdown causes incapacitating damage

Slack CEO Stewart Butterfield addressed the competition from Microsoft Teams, saying the numbers Microsoft released claiming to have more users than Slack are slightly misleading. In July, Microsoft said it had 13 million daily active users, claiming it was ahead of Slack. In early October, Slack responded and said it had 12 million daily active users, but that it had very favorable user engagement metrics."I think they feel like we're an existential threat," Butterfield said of Microsoft.Butterfield said the company's focus on customers and the company's narrow focus will help it compete with Microsoft in the long term: "Often the small startup with real traction with customers has advantage versus the large incumbent with multiple lines of business units."Butterfield says that Microsoft's competitive conduct has been "surprisingly unsportsmanlike," and says that the tech titan might be leaning on its larger market share to push Teams over the top.Visit Business Insider's homepage for more stories.

Slack CEO Stewart Butterfield addressed competition from Microsoft Teams, its chief rival in the workplace chat app space, on stage at the Wall Street Journal's Tech Live conference in Laguna Beach on Wednesday.

"I think they feel like we're an existential threat," Butterfield said of Microsoft.

In July, Microsoft said that it had had 13 million daily active users, indicating that it both had more users than Slack, and that it was growing faster. In October, Slack released a new figure of 12 million daily active users, while also saying that its users were highly-engaged with the chat app — which it said was as important, or more so, than user metrics.

On stage at the conference, Butterfield said that it was "kind of crazy" for Microsoft to release those numbers while Slack was in the quiet period after its direct listing. He also highlighted the fact that several of the top Google search trends for Microsoft Teams are related to how to uninstall the app.

Indeed, when asked if he feels if Microsoft is competing fairly in the workplace productivity space with Teams app, Butterfield said its conduct has been "surprisingly unsportsmanlike." 

Microsoft came under the regulatory crosshairs in the '90s, as its dominance in the PC industry led to a major antitrust investigation. More recently, however, Microsoft has so far escaped the antitrust rhetoric that's enveloped its fellow tech giants like Facebook, Amazon, Alphabet and Apple.

"We see things like paying companies to use Teams and that leans on a lot of existing market power...maybe it's something we should have a look at but we haven't taken any action," Butterfield said.

Microsoft declined to comment on Butterfield's remarks directly, but did make a statement on Wednesday afternoon.

"We have been building and evolving our collaboration offerings in Office 365 for over a decade, and have learned throughout that time that people choose apps and services based on how they want to work," said a Microsoft spokesperson, in part. You can read the full statement below.

'A little bit misleading'

Butterfield also said Microsoft's figures were "a little bit misleading in terms of what you're measuring." He implied that the fact that Teams is bundled in with other Microsoft products may mean that it's counting users who don't actually use the product very often.

Microsoft first launched Teams about two years ago, as a clear answer to the popularity of Slack — which first launched in 2014 as the spin-out from a failed online game called "Glitch," but which quickly attracted the attention of top investors and millions of users. Microsoft bundles Teams with several versions of its Office 365 cloud productivity suite.

"There's a very aggressive push to get people in there," Butterfield said of Microsoft Teams.

'A lot of people choosing Slack'

Butterfield said that his company's sole focus on the business of workplace chat will prove to be an asset — and that at least some users seem to genuinely prefer Slack over Teams.

"There's still a lot of people choosing Slack despite the fact that they have Teams bundled in for free," he said. 

"Often the small startup with real traction with customers has advantage versus the large incumbent with multiple lines of business units," he added, referencing Google's attempt to take on Facebook with the failed Google Plus social network.

Butterfield also said Slack's integrations with outside applications make it a compelling option, even for those using Microsoft Office 365. "If you look at our top 50 biggest customers, 70 percent of them are not only Office 365 users but they are Office 365 users who use the integrations with Slack," he said. 

He also highlighted the fact that Microsoft Teams app comes bundled with many other services that may not be in "harmonious alignment with one another." In other words, he indicated, Microsoft Office 365 is crammed full of apps that may not be useful to every single user, signalling a potential lack of focus at the tech giant.

"I think they're in a zero-sum competition for prestige and power and compensation inside the organization," he said.

Microsoft's full statement: 

"We have been building and evolving our collaboration offerings in Office 365 for over a decade, and have learned throughout that time that people choose apps and services based on how they want to work. Over 13 million people at over 500,000 organizations choose Teams every day because it provides a single hub for everything teams need - chat, video conferencing and calling, their Office files, and apps, all backed by industry-leading security and compliance capabilities. We continue to evolve Teams to help our customers transform their cultures and businesses for the new world of work."

Original author: Paayal Zaveri

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18

OpenAI Codex shows the limits of large language models

Jared Verzello Contributor
Jared Verzello is a startup and venture capital lawyer and GM of Atrium Seed where he guides companies through formation, fundraising, hiring, and managing board meetings.

Founders start a company because they have an idea they want to bring to market. As their company gains traction and matures, the way in which they manage their business needs to evolve to enable strategic decisions for growth.

Developing and properly managing a capitalization table (cap table) is one such necessary business evolution. In this context, capitalization is the sum and itemization of all those who hold equity in the company or the right to receive equity in the future. Tracking these items through a central means helps illustrate the ownership stakes in the business and what securities the company has outstanding.

For a first-time founder, it can be overwhelming to develop a cap table and make all related decisions. However, with the right resources and adoption of best practices, founders can better manage, maintain and leverage their cap table to provide actionable business intelligence and management.

For better business intelligence, look to your cap table

In many ways, the cap table is akin to the balance sheet in the sense that it represents the company’s position as of a certain point in time. The balance sheet shows the company’s assets and liabilities. The cap table shows the company’s ownership and accompanying economic and voting rights. The cap table includes factors such as shareholder information, ownership position, rights to purchase additional equity in the future, vesting schedules, voting percentages and purchase price. It takes all of the material information related to capitalization and summarizes it into a digestible format to help founders make executive-level decisions for soliciting stockholder approvals, issuing grants to new hires, raising additional rounds of financing, calculating liquidation waterfalls for a liquidity event, etc.

When it comes to how much founders need to own the cap table, think about it this way: Not every CFO needs to build out the financial statements. However, every CFO needs to have a high degree of confidence that their financial statements are accurate — with systems in place to ensure accuracy so they can spend their time using the financial statements to make strategic decisions. The same is true for founders’ involvement with their cap tables. Most companies rely on competent legal counsel to maintain their cap table and provide their executive team with actionable information in a digestible format.

Here are six best practices that help founders improve and maintain an effective cap table management process.

1. Familiarize yourself with its basic elements and formats

There are many different elements and formats of a cap table. Viewed as a spreadsheet, table or chart, the cap table can look different for every company at every stage of its growth. While the cap table tends to be simple in the beginning stages of the company, it will naturally evolve and become much more complicated as the company matures.

At a basic level, the cap table should list the equity stakes in a company, including common stock, preferred stock and stock options, and outline all of the ownership details for these securities. Other elements include transaction history and legal restrictions, such as sales, transfers, exercises of options, transfer restrictions and the conversion of debt to equity, among others.

The cap table should show the company’s overall capital structure at a glance, as well as detailed ownership information for each class and series of stock outstanding (see an example at the end of this article). Most importantly, it should always be accurate and up to date.

2. Recognize the importance of executive alignment

At its core, the cap table should be designed to help solve business issues for you. If you’re not using it to make decisions as an executive team, then it’s not serving a core purpose. The cap table is also critical to your legal team, so certain aspects may be primarily for their use, but if the company’s management doesn’t find the cap table helpful, that is a problem.

Creating good habits early on will serve you well as the business grows.

A good example of this is its role in the hiring process. Equity is a key consideration in talent recruitment and retention packages. Without an accurate cap table, you’ll find yourself in situations where you have to routinely ask yourself how many shares you can offer to a new hire, which can unnecessarily slow down the hiring process.

However, if you can use the cap table as a way to gain alignment on such matters, you can begin to use it to solve actual business problems. Rather than argue about which equity package to grant a new employee, your HR team can provide routine feedback on standardized equity packages to help improve or maintain competitive compensation.

3. Evaluate and implement tools to help you manage it

When it comes to understanding how detailed your cap table needs to be, compare it once again to the financial statements. In the early days of the business, financial statements don’t necessarily feel as valuable as they do in later stages of growth. They aren’t as critical to the business — yet — because it’s not hard to recreate it whenever you need information to make a decision.

However, as the business matures and grows, it becomes more difficult to recreate the financial statement on an ad hoc basis, and virtually impossible to hold the information accurately in your mind. The same holds true with the cap table: In the beginning, you might be able to rattle it off the top of your head or have it documented simply in Excel, but as you grow, the information becomes more complex and you need better, automated systems in place. As with financial statements, creating good habits early on will serve you well as the business grows.

Using cap management software provides better capabilities and version control than spreadsheets to manage this process. Free software, such as captable.io and Carta are great starting places for early-stage founders. Carta also provides additional features to manage your more complex cap table. Because the cap table’s ultimate purpose is to enable the executive and legal teams to make informed decisions, safeguards on administrative access and version control are critical features to consider when choosing which tool or application to use.

4. Determine and delegate ownership of the cap table

As you model new rounds of financing and analyze the impact on stakeholders, cap table management becomes a significantly valuable activity. This is where your legal team or outside counsel becomes even more advantageous to you as a founder. Delegating cap table management to your lawyer can further help you stay on top of critical changes and minimize errors, while enabling you to focus more on building and scaling the business. Creating and maintaining an accurate cap table requires an ability to read, understand and translate legal documents into numbers and formulas. It is best to rely on the expertise of your legal team for this to ensure the most accurate business decisions are made.

Your cap table should be well-managed, well-understood and up-to-date.

We frequently see founding teams make seemingly small mistakes, such as adding an individual’s name to the cap table before an equity grant has legally been made. This may lead one to believe that more stock is outstanding than is technically the case and can create errors when calculating the number of shares to be granted to subsequent stockholders — or miss making the grant altogether, which can have unfortunate tax consequences for the stockholder and potential liability for the company. Order of operations is critical to legal workflows and it’s best to leave the day to day cap table maintenance to your legal team.

5. Decide how much information to share with investors

When it comes to how much cap table information you should disclose to your investors, there isn’t a right or wrong answer. Commonly, providing investors with a summary cap table is a fairly standard practice. That allows investors to calculate their ownership position for their internal tracking and audit purposes. More often than not, investors don’t receive an itemized list of every shareholder or investor in the company. While preferences differ on this point, many of our clients prefer that any company-related discussions are directed to the executive team so they can address and control messaging. Of course, in many instances investors will know which of their peers have also invested, but sharing detailed equity positions, contact information and individual employees’ equity stakes is less common.

In Carta, investors generally have portfolio views with visibility into all of their companies. They might send you a request for access to your cap table so they can add you to their portfolio. In this scenario, the summary cap table is the most common approach people default to for the investors. If an investor feels strongly about receiving detailed cap table viewing privileges, they can make their case to the company, which may consider the request on an individual basis.

Major investors will typically have specific, private contractual rights to get regular financial statements and cap table updates. They might even have a representative who is a board observer or board member, in which case, they will have access to the information they want, as agreed to in the equity financing paperwork.

6. Choose how much to share with employees

Understanding the appropriate levels of information about your cap table to share with employees is another top consideration for founders. The key to this is determining the balance that you, as a founder, feel comfortable with in terms of employer transparency.

Some founders choose to be transparent about their cap tables and others opt not to disclose much and provide equity information on a need-to-know basis. The important part here is determining how you can best use the cap table to help your employees understand what they need to know.

For example, employees with equity want to understand what their payout is if the company sells. Regular communication or resources that provide employees with access to their holdings and options is a great approach to help motivate employees and improve talent retention, but can have unintended consequences.

For example, most companies will have their common stock valued after each round of financing. Some founders will want to share this number with the team so that people can understand that their stock is appreciating. That is very exciting and motivating — so long as everything is going well. However, if the stock’s appreciation is not meeting the team’s expectation (whether reasonable or not), then providing that information can significantly decrease morale. For this reason, the vast majority of companies choose not to disclose this information to the broader team.

Get proactive with your cap table

Your cap table should be well-managed, well-understood and up-to-date. Fortunately, the management process doesn’t need to become just another headache: With the proper considerations, communication, resources and ownership, you can put the correct processes and legal team in place efficiently, and effectively manage your cap table so it continues to help you scale your business — rather than slow it down.

Sample cap table

This table represents a simple cap table showing a hypothetical breakdown of seed preferred stock, Series A preferred stock, common stock and the available option pool.

All content presented herein is for informational purposes only. Nothing should be construed as legal advice. Transmission and receipt of this information is not intended to create, and does not constitute, an attorney-client relationship with Atrium LLP. There is no expectation of attorney-client privilege or confidentiality of anything you may communicate to us in this forum. Do not act upon any information presented without seeking professional counsel.

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10

Zetwerk, an 18-month-old Indian B2B marketplace for manufacturing items, raises $32M

The FTC just brought its first case against a stalkerware app."Stalkerware" is the term for consumer spyware that gives someone access to another person's phone without that person's consent.Cybersecurity activists like Eva Galperin, who is the director of cybersecurity at the Electronic Frontier Foundation, have been pushing for more legal protections in this space.Visit Business Insider's homepage for more stories.

The Federal Trade Commission announced on Tuesday that it was bringing its first case against a company that makes stalkerware, Retina-X Studios LLC. 

According to the press release, the FTC alleges that Retina-X developed and sold three smartphone apps that "allowed purchasers to monitor the mobile devices on which they were installed, without the knowledge or permission of the device's user." One of these apps, Mobile Spy, was marketed as a tool for monitoring employees and children. The others, PhoneSheriff and TeenShield, were both marketed toward parents for supervising children. Retina-X stopped selling all three apps in 2018, but by then, the company had already sold 15,000 subscriptions, according to the FTC.

The FTC alleges that these apps exposed devices on which they were downloaded to security vulnerabilities because purchases were required to bypass manufacturer restrictions to install them. It also alleges that the person with the subscription could access sensitive information, including GPS location and online activity, of the device owner.

The apps could be installed without the device owner's knowledge or consent; Each app came with instructions to remove the app from the device home screen so it would not be visible to the owner. The case also alleges that Retina-X did not adequately protect information collected by the apps. According to the FTC, a hacker twice accessed the company's database between February 2017 and 2018, and obtained photos, passwords, GPS locations, and more.

Activists and journalists have been drawing attention to the dangers of stalkerware, or spouseware, for years. In 2018, Vice's Motherboard published a series about surveillance software people use in their personal lives, with articles like "How to tell if your partner is spying on your phone." Its use has been particularly dangerous for people with controlling or abusive partners. In 2014, NPR surveyed 70 shelters, and 75% of them said that they had worked with victims whose abusers surveilled them through stalkerware.

Eva Galperin of the Electronic Frontier Foundation is one of the advocates trying to take on stalkerware.

"I'll take what I can get," Galperin told Business Insider in a phone interview about the FTC case, though she said it was unclear what message companies would take from it. "The basis of the action is not that they're making stalkerware, it's that they're not making secure stalkerware."

Galperin said that companies making stalkerware could see this as a push to get out of the industry, or they could stay in the stalking-app business and focus on security.

In the settlement between the FTC and Retina-X, the company must make sure that the apps are used only for the purposes they are sold for, and it must destroy all data collected by the apps so far. 

Retina-X did not respond to a request for comment.

Original author: Mary Meisenzahl

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Oct
23

This game lets you roleplay as a tech CEO, and it was way harder than expected

The Financial Times newspaper has created a game that lets you try out being CEO of a tech startup.As founder and CEO, your mission is to "balance profit and purpose," using limited resources to keep investors and stakeholders happy. The game draws from real life examples, like recently-ousted WeWork CEO Adam Neumann.

Have you ever looked at the decisions of CEOs like Adam Neumann or Elon Musk and thought you could do a better job? Well, here's your chance.

FT, the publisher of the daily business newspaper, created a game that makes you CEO and founder of tech startup FlexBird. Your job is to take the company public in an IPO and to guide the business to success. Along the way, you can choose how you allocate resources to growth and social issues, but make sure you keep stakeholders and investors happy!

You'll also have to deal with other events as they come up, like protests over government contracts and a recession. Do you have what it takes?

Here's what happened when I played.

 

Original author: Mary Meisenzahl

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Oct
23

Koan, launched by a co-founder of Jive Software, has raised $3 million in seed funding

Koan, a three-year-old online platform that aims to help teams achieve their objectives and stay engaged, has raised $3 million in seed funding led by Uncork Capital and Crosslink.

Koan, co-founded and led by CEO Matt Tucker — who previously co-founded Jive Software, an outfit that made social software for businesses and went public in 2011, then sold in 2017 — is trying to set itself apart from the many other performance management tools in the world by catering less to HR departments and targeting instead the chief operating officer or chief of staff.

Though these individuals today rely heavily on emails and spreadsheets — static products that can slow down execution — Koan tries to make them more efficient by providing them with a dashboard that makes it easier to track goals, provide feedback and execute other people-management tasks.

The company is also targeting leaders of small to mid-size companies. The broader idea is to help them with goal management, and to make it easier for them to make progress against their own metrics and goals.

Koan, which integrates with a wide number of third parties, from Salesforce to Slack, employs just 10 people at this point and is based in Portland, Ore., though Tucker works from Palo Alto, where, interestingly, he and his wife also operate a company called Blind Tiger Ice.

Inspired by their international travels to upgrade in some way their local dining (and drinks) experience, the couple’s nearly two-year-old company is becoming known in some tech circles for its “high-quality cocktail ice,” as Tucker describes it. Among its customers: Netflix, Facebook, Google and the world-famous Yountville, Calif.-based restaurant French Laundry.

Every once in a while, too, says Tucker, his worlds collide. Recently, for example, the venture firm CRV called Blind Tiger to order ice for a party it was throwing. The portfolio company it was celebrating: Iterable, a growth marketing startup and also a Koan customer.

Koan has now raised $5 million. Earlier investors include the Webb Investment Network, SV Angel and Spider Capital, all of which participated in the company’s newest round.

Above, left to right: Co-founders Matt Tucker and Scott Campbell, an early salesperson at Jive Software.

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Oct
23

Alexandria Ocasio-Cortez grilled Zuckerberg on Facebook's controversial ad policies and he struggled to answer her questions

Rep. Alexandria Ocasio-Cortez grilled Facebook CEO Mark Zuckerberg during his congressional testimony Wednesday, and he struggled to come up with responses to her questions.Congresswoman from New York asked Zuckerberg questions regarding fact-checking political advertisements on the site and who is approved to be a third-party fact checker.Other politicians have criticized Facebook's fact-checking policies when it comes to political ads, like 2020 presidential candidates Sen. Elizabeth Warren and former Vice President Joe Biden.Visit Business Insider's homepage for more stories.

Rep. Alexandria Ocasio-Cortez grilled Facebook CEO Mark Zuckerberg during his congressional testimony Wednesday, and he struggled to come up with responses to her questions.

Zuckerberg sat before the House Financial Services Committee as the congresswoman from New York asked him questions regarding fact-checking political advertisements on the site, which has faced criticisms from other politicians like 2020 presidential candidates Sen. Elizabeth Warren and former Vice President Joe Biden.

"Would I be able to run advertisements on Facebook targeting Republicans in primaries saying they voted for the Green New Deal?" Ocasio-Cortez asked during the hearing. "I mean if you're not fact-checking political advertisements, I'm just trying to understand the bounds here."

"I don't know the answer to that off the top of my head," Zuckerberg said. As Ocasio-Cortez began to move to another question, he added, "I think, probably."

The social media site confirmed earlier this month that these ads were allowed to run, and that in most instances political ads would not be subject to fact-checking.

"Posts and ads from politicians are generally not subjected to fact-checking," according to Facebook's policy. "In evaluating when this applies we ask our fact-checking partners to look at politicians at every level."

President Donald Trump reportedly spent $1.6 million on advertising on Facebook with misleading and debunked claims about former Vice President Joe Biden in relation to the whistleblower scandal in which both politicians are entangled. Facebook did take down one of Trump's ad, but only because he called Biden a "b---h," which violated the platform's policy on profanity.

"So you won't take down lies or you will take down lies?" Ocasio-Cortez asked. "I think that's a pretty simple yes or no. I'm not talking about spin, I'm talking about actual disinformation."

"This is a democracy," Zuckerberg replied. "I believe people should be able to see for themselves what politicians they may or may not have voted for are saying and judge their character for themselves."

The Facebook CEO clarified that the site would take down any posts "calling for violence or could risk imminent physical harm or voter or census suppression."

"There will be some instances where a false or partly false rating from our fact-checking partners will affect politicians," Facebook's policy continues. "When a politician shares a specific piece of content - i.e., a link to an article, video or photo created by someone else that has been previously debunked on Facebook - we will demote that content, display a warning and reject its inclusion in ads."

The congresswoman proceeded to ask about Facebook's partnership with Check Your Fact, a subsidiary of the Daily Caller, which has been tied to white nationalists. Check Your Fact is one of six third-party organizations working with the social media site to fact-check content.

Zuckerberg said Facebook does not appoint the organizations, rather it works with Poynter's International Fact-Checking Network, which has "a rigorous standard as to who they allow as a fact-checker," he said during the testimony.

Facebook spokesperson Lauren Svensson told Vox that "we do believe in having a diverse set of fact-checking partners."

Read more: Facebook announced that it will not pull down or fact check posts made by politicians

Watch a clip of the testimony below:

 

Original author: Lauren Frias

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Nov
27

The CEO of Twitter and Square says he's moving to Africa for at least 3 months next year because the continent will 'define the future' (TWTR)

Facebook CEO Mark Zuckerberg faced a Congressional committee hearing on Wednesday, where lawmakers asked him about everything from user data scandals to housing discrimination.One line of questioning targeted Facebook's content moderation practices, which rely on contracted workers who have complained of PTSD and other psychological effects of policing the most horrific content uploaded by users: Murders, suicides, hate speech, and more.When asked if he would personally spend an hour each day moderating the worst offenders, Zuckerberg demurred. "I'm not sure that it would best serve our community for me to spend that much time on that, but I spend a lot of time looking at this content," he said.
Visit Business Insider's homepage for more stories.

Facebook CEO Mark Zuckerberg is a billionaire several times over thanks to his work at Facebook.

The tens of thousands of contractors that Facebook employs through a third-party service are not billionaires, and many are making as little as $30,000 per year to police the site for the prohibited, and typically horrific, content that gets uploaded every minute.

That much was revealed in a report from The Verge earlier this year, which highlighted the poor working conditions of those contractors as they removed child pornography, gruesome deaths, and other such content uploaded by users to Facebook. 

"You've got about 15,000 contractors watching murders, stabbings, suicides, other gruesome, disgusting videos, for content moderation Correct?" Rep. Katie Porter asked Zuckerberg on Wednesday during a Congressional hearing. "Yes, that is correct," he answered.

Congresswoman Katie Porter. YouTube

In addition to the difficult job they have, these moderators are said to suffer from difficult working conditions.

"According to one report I have, and this is straight out of an episode of 'Black Mirror,' these workers get nine minutes of supervised wellness time per day," Rep. Katie Porter said to Zuckerberg on Wednesday. "That means nine minutes to cry in the stairwell while someone watches them."

Before Zuckerberg could push back, Porter asked, "Would you be willing to commit to spending one hour per day for the next year watching these videos and acting as a content monitor, and only accessing the same benefits available to your workers?"

Read more: Mark Zuckerberg calls reports of Facebook content moderators suffering PTSD after watching videos of people dying 'a little overdramatic'

Without answering the question, Zuckerberg pointed to the "good benefits" all content moderators employed by Facebook have. But Porter cut him off.

"Mr. Zuckerberg I'm looking for a yes or a no. Would you be willing to act as a content monitor? To have that life experience?," she said.

"I'm not sure that it would best serve our community for me to spend that much time," he said. "But I spend a lot of time looking at this content." Porter cut him off once again. "Are you saying you're not qualified to be a content moderator?" she asked.

"No Congresswoman, that's not what I'm saying," he responded. The Congresswoman had one more response: "Okay then you're saying you're not willing to do it."

Original author: Ben Gilbert

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Oct
23

Ford beats on third-quarter earnings but trims full-year profit guidance (F)

Ford turned in a good quarter, but it's still dealing with significant challenges.

On Wednesday, Ford posted a lower quarterly profit as it took charges for its global restructuring, and reduced its full-year operating profit forecast due to higher warranty and incentive costs, as well as lower-than-expected sales in China.

Ford reported a third-quarter net profit of $425 million, or 11 cents a share, compared with $991 million, or 25 cents a share, a year earlier. The quarter included $1.5 billion in special charges, mostly for its global restructuring that included the formation of its Indian joint venture with Mahindra & Mahindra.

Excluding one-time charges, Ford earned 34 cents a share, above the 26 cents analysts had expected according to IBES data from Refinitiv.

Revenue in the quarter fell 2% to $37 billion, above the $33.98 billion expected.

Virtually all of Ford's third-quarter pretax profit came from North America, where highly profitable pickup trucks drive margins. Ford said on Wednesday it now expects full-year adjusted operating profit in the range of $6.5 billion to $7 billion, compared with $7 billion last year. In July, it had forecast it would increase, ending in the range of $7 billion to $7.5 billion.

Ford also said it expects adjusted earnings this year in the range of $1.20 to $1.32 a share. Previously, the high end of its forecast had been $1.35.

In an interview with Business Insider, CFO Tim Stone stressed the company strategic outlook and focus on free-cash-flow growth to go along with consistent profitability. He called the guidance downgrade both encouraging because it doesn't project a major decline in Ford's margin, but he also said its was dissatisfying because it falls below Ford's 2018 level.

"Q3 was a good quarter," he said. "Year-to-date is good, as well, and shows the progress we've made. But we have a lot of work to do."

Ford shares slid in aftermarket trading, down 3% to just below $8. Year-to-date, the stock had been up 20%.

Markets Insider
Original author: Matthew DeBord and Reuters

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Jul
24

How NASA is using knowledge graphs to find talent

Personal finance startup Truebill announced today that it has raised $15 million in Series B funding.

The new funding was led by Eldridge Industries, with participation from Evolution VC and previous investors, including Cota Capital, Lucas Venture Group and YouTube co-founder Jawed Karim.

When the Y Combinator-backed startup raised seed funding back in 2016, it was focused on what Chief Revenue Officer Yahya Mokhtarzada now describes as “a single function” — helping users track all their subscriptions and recurring expenses, and then to cancel them when desired.

Mokhtarzada said the Truebill team subsequently saw an opportunity, given “the increasing degree of financial complexity in people’s lives,” to take “a more holistic view of personal finance.”

Truebill still offers subscription tracking, and Mokhtarzada said that’s usually what brings new users in. But it’s also added capabilities like automated budgeting, automated saving and bill negotiation. And this fall, it plans to launch additional features, including bill pay, credit score monitoring and a rewards program.

Consumers have plenty of other personal finance tools to choose from, but Mokhtarzada said most of them are focused on fulfilling a specific need and will likely become less relevant as your financial situation changes.

“The other half is, if you look at the App Store, it’s filled with single point solutions,” he said. “As your financial life gets more sophisticated and complex, the consumer is ending up with five or more different point solutions. All of that needs to be consolidated into one place.”

Truebill says it currently has 500,000 active users. The basic product is free, then users can pay a price of their choosing for premium features like custom budget categories; Truebill also takes a cut of the savings when it negotiates lower bills.

The company recently opened new headquarters in Silver Spring, Md. Mokhtarzada said Truebill still has an office in San Francisco, but he noted that he and his co-founders/brothers previously built Webs.com in Silver Spring.

“San Francisco obviously has a very competitive market — it’s harder to hire and very difficult to retain talent,” he added. “With the D.C. area, it feels like we’ve found an untapped market, with very talented engineers working for the government, working in an area of technology that’s not very exciting for them.”

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Jul
18

A 16-year-old takes his shot at Roblox fame as a native game maker

Roku announced that it plans to acquire Boston-based adtech firm Dataxu for $150 million in cash and stock to build a bigger OTT advertising platform.Alison Levin, Roku's VP of ad sales and strategy, said Dataxu gives Roku expertise in performance-based marketing from brands that don't typically spend a lot on TV ads.But advertising execs worried that the acquisition would make Roku more of a walled garden for ad buying, measurement and targeting.Dataxu still makes money from selling mobile and digital ads, which Roku could use to handle larger budgets from brands.Click here for more BI Prime stories.

Roku has big advertising ambitions and is betting that adtech firm Dataxu can help it capitalize on the $70 billion TV market.

This week, Roku announced plans to acquire adtech firm Dataxu for $150 million in cash and stock. Roku has been trying to rival Amazon's ad business as marketers shift money from television to OTT advertising.

Business Insider talked to five advertising execs who said Roku's acquisition could help advertisers run connected TV ads and buy display and mobile ads through Dataxu's demand-side programmatic ad platform. Some of them also expressed concern that the deal would shut out Dataxu's competitors like The Trade Desk and Adobe that Roku also works with, though. 

Dataxu has been for sale for a year. Last October, The Wall Street Journal reported that the company hired banker GCA Advisors LLC and was valued at $300 million after raising $87.5 million.

"This acquisition helps us rightsize media spend and consumption," said Alison Levin, VP of ad sales and strategy at Roku. 

Levin said Roku gets a few things out of the Dataxu acquisition:

A self-serve advertising platformDataxu's device graph technologyThe firm's digital and mobile footprintExpertise in performance-based marketing

Dataxu buys performance-based ads for in-house teams and mid-level agencies while Roku works with big brands that are shifting TV spend into OTT advertising. In theory, the acquisition will help Roku serve small marketers that aren't big TV spenders, Levin said.

Industry watchers question how Roku's plan will all work

A major question is whether Roku will end its partnerships with Dataxu's competitors including Adobe and The Trade Desk. Earlier this year, Roku inked a deal with Adobe's DSP that allows advertisers to match first-party data with Roku's data to serve targeted ads. The Trade Desk also buys Roku's ad space programmatically.

Read more: Roku has inked a deal with Adobe to solve one of marketers' biggest pain points in OTT advertising

Advertisers say that Roku holds back data from advertisers and is a so-called walled garden akin to Google, Amazon and Facebook.

Frank Sinton, president and founder at Beachfront Media, said that Roku could push advertisers to buy through Dataxu, squeezing out competitors over time.

"My hope is that they keep it open," he said.

A consultant to adtech companies also speculated that Roku could control the quality of content that Dataxu's competitors have access to. In theory, Dataxu could get first dibs on selling ads in Roku's premium channels and then let The Trade Desk and Adobe sell remnant inventory. In that scenario, Roku would also cut down on adtech fees that it pays third parties for selling ads.

Roku's Levine pushed back on the idea that Roku is a walled garden, pointing to partnerships the company has with Amazon to distribute content on its platform and its work with measurement firms like Innovid.

Advertisers also wonder how much access Roku will get to ad inventory that Dataxu buys, including a high-profile deal with Amazon Fire.

In July, Amazon inked a deal that allows Dataxu and The Trade Desk to sell ads in some Amazon Fire TV apps through private marketplaces. According to Elgin Thompson, managing director of technology investment banking at JMP Securities, that deal sped up Roku's interest in snatching up Dataxu.

Dataxu made a hard pivot into OTT

Dataxu is one of a handful of adtech firms that capitalized on the boom of programmatic advertising 10 years ago by building a DSP that helps marketers buy ads across hundreds of publishers' sites.

Roku's Levin declined to say to what extent Roku will sell non-OTT ads like digital and mobile but said that the company "is committed to being an omnichannel DSP, inclusive of digital and mobile."

According to the consultant, Dataxu's DSP business is healthy but has leveled off. Dataxu declined to comment for this story but a press release from April said that the majority of the company's revenue was coming from its TV products. 

"The traditional DSP piece of their business is still keeping the lights on but going to market and saying 'I can buy you a better banner ad' doesn't resonate in 2019," the consultant said. "What makes this market difficult to value is that Wall Street loves SaaS revenue."

As competitors like The Trade Desk and Google gain clout with agencies, Dataxu has made a lot of changes over the past year to attract a TV-minded acquirer.

"They were able to smartly separate themselves from just being a DSP to being a strong CTV player," said Will Doherty, evp of global marketplace development at Index Exchange. "Consolidation is a trend, and we'll continue to see more of it."

In April, Ed Montes was promoted from chief revenue officer to president and general manager of Dataxu's TotalTV business.

According to the advertising consultant, a number of telecom and cable broadcasters looked at buying the company. In March, AdExchanger reported that Comcast-owned FreeWheel was reportedly interested in Dataxu though a report from Multichannel News shot down the rumor.

Facebook and Google continue to control the bulk of digital advertising budgets, and Dataxu's story shows how adtech companies are rapidly trying to get into OTT advertising, JMP Securities' Thompson said.

"The walled gardens have basically forced adtech vendors and marketers to look at TV as the savior," he said. "Once the technological capabilities and the consumer interest and demand meet, OTT became viable as a business model."

Sources said Dataxu's exit was smaller than some expected and that it's a sign of ongoing consolidation in adtech.

The consultant said that uncertainty created by privacy laws makes successful adtech exits more difficult.

"We're living in a world that is riddled with consumer privacy issues and legislation that could come down the pike tomorrow and destroy a lot of these businesses," the source said. "$150 million in today's world might be looked at as a slight disappointment, but it is a sign of the times."

Original author: Lauren Johnson

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