Apr
24

The good, better and best of cloud and SaaS growth

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

The crew at Bessemer released their new, yearly cloud report this week. It’s a useful lens into how venture capitalists are thinking about cloud and SaaS startup performance metrics. Bessemer’s cloud and SaaS exits include Twilio, Shopify, PagerDuty, Box, and a few others, so they’re worth listening to at least a little on the topic.

I bring all this up as I finally got the chance to read the 2020 report (here, if you want to dig through it yourself, and here’s the 2019 version for reference). I’m going to chat with Bessemer’s Mary D’Onofrio about some numbers from the presentation next week, but this morning I wanted to discuss the report’s SaaS and cloud startup scorecard.

Bessemer likes to invent metrics, something that I approve of. In 2019, the firm debuted a G.R.I.T (“ARR growth, retention, years of runway, and efficiency”) score that was a bit complicated. This year the report included a six metric rundown of “good, better, and best” startup cloud and SaaS startup performance.

Let’s chew over the set of SaaS metrics that investors, before COVID-19, were looking for. Next week we’ll find out if Bessemer has changed any of them in light of the new economic collapse cum malaise.

Grow this fast, lose this much

TechCrunch has a general rule against screenshots of text, but today there’s no way around it. Here’s the pertinent summary slide from the Bessemer report:

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Apr
24

Extra Crunch Live: Join Mark Cuban for a Q&A on April 30 at 11am ET/8am PT

Billionaire. Entrepreneur. Investor. Shark.

Mark Cuban is one of tech’s best-known entrepreneurs, so we are amped to have him join us for an upcoming Extra Crunch Live, our virtual speaker series that connects the brightest minds in tech directly with our Extra Crunch audience.

Starting out as a salesman for one of Dallas’s earliest PC software resellers, Cuban was fired after he ignored his boss’ orders and asked another employee to cover for him while he picked up a check for a $10,000 sale. He went on to create his own software reseller/system integrator called MicroSolutions, which he sold in 1990 for $6 million to CompuServe, then an H&R Block subsidiary. That marked the beginning of a storied (and, at times, tumultuous) career as an entrepreneur and investor.

Cuban went on to co-found Audionet (later renamed Broadcast.com), which he eventually sold to Yahoo! for $5.7 billion in 1999; that same year, he made history when he purchased a Gulfstream V for $40 million in the largest single e-commerce transaction ever conducted.

The man’s brain is always 20 years in the future.

The Dallas Mavericks majority owner and “Shark Tank” judge has invested in startups for two decades. His portfolio includes Apptopia, The Zebra, Node, UBeam and many other startups; according to Crunchbase, Cuban has made more than 100 investments since 2004.

We’ll ask how he’s advising his portfolio companies in the midst of a crisis and will get his predictions on the economic outlook over the next 12 to 24 months. We’re also interested to hear how Cuban thinks technology may or may not solve for the current situation around live sports, which have effectively been halted by the pandemic.

And if we have time, we’ll ask a bit about workers, equitable capitalism and his thoughts regarding the gig economy in these turbulent times. Given Cuban’s straightforward speaking style, we’re expecting a candid conversation, and as we’re snagging him in unprecedented times, our chat may help you understand how at least one leading capitalist views the new world.

Hit the jump to add the call details to your calendar via the AddEvent link and access the Zoom information directly. We’ll take audience questions toward the end, so weigh in. If you aren’t an Extra Crunch member yet, join here for just a few bucks to start.

Cuban joins a schedule packed with all-stars, including Charles Hudson, Mitch and Freada Kapor, Hunter Walk, Roelof Botha and Kirsten Green. And if you missed it, check out our Extra Crunch Live episode with Aileen Lee and Ted Wang.

Details

Here’s the information you’ll need:

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Apr
24

Best of Bootstrapping: From Laid-off Engineer to Successful Startup CEO - Sramana Mitra

Michelle Munson was CEO and Co-founder of Aspera, a company she began after being laid off. Aspera was her realization that she could not only control her own career path but also create jobs for...

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Original author: Sramana Mitra

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Apr
24

SAP Verticalizing SAP S4/HANA - Sramana Mitra

Earlier this week, SAP (NYSE:SAP) announced its first quarter results for the year that failed to impress the market. But there is a silver lining to its results – its cloud business growth. SAP’s...

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Original author: MitraSramana

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Apr
24

Investors buy The DiPP as accelerators go virtual

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week we had a choice of all sorts of news, but as we cut the show together as a group Danny pushed all the funding rounds up. So, when Alex and Natasha jumped into the show we had a bunch of good news to cover. We’re avoiding COVID-19 news, but the pandemic is just a part of the broader stories we want to tell. For the foreseeable future, coronavirus will be always be part of our interviews. But the conversation can’t start and stop there.

So what was on the docket? Three things: Accelerator news for the early-stage founders, funding rounds, of course, and some layoff news that was worth mentioning as it might trickle down beyond the unfortunate hosts. 

Here’s the rundown:

Y Combinator moves its new accelerator class to a virtual setting. We want to know what the move will mean for global startups and Silicon Valley as the effective nexus of nerddom.Speaking of accelerators, Boston-area VC firm just launched one for the first time ever. It’s opting for a different approach from YC and 500 Startups: no demo day, smaller cohort, and no promises to lead future rounds.Miro raises a $50 million Series B. The apparently profitable Miro had us curious once again about remote work, which startups are going to do the best in the coming recession, and the company competes with. Is it more contra-Notion? Contra-Mural? Neither?Confluent put together a $250 million round at a $4.5 billion valuation. This funding event proved that megarounds are not dead. Alex thinks the company is nearly IPO ready, but with the public offering window seemingly closed, we’re not holding our breath for an S-1.Pepper raised money to make a bra that fits small-chested women better. For those of you reading this that can relate to the woes of ill-fitting bras, Jaclyn Fu wants to have a word for you.Human Capital raised $15 million for its engineer-focused talent agency. This one was a bit controversial, especially in the changing economic climate.In the media startup world, The Dipp launched to provide us (well, those of us that subscribe) TV and entertainment news. We’ll always nerd out about new news companies, and the fact that this was founded by former Bustle colleagues caught our eye.And then there were the layoffs. Magic Leap cut 1,000 jobs, while coding school Lambda School and 2020 IPO Casper each made smaller cuts. It’s a bummer of a topic, but expect cuts to remain on the agenda for a while yet.

We didn’t get to talk through some Silicon Valley or European venture capital data, not to mention what we’re seeing in Boston because we ran out of time! More soon.

Equity drops every Monday at 7:00 AM PT and Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Apr
23

The changing face of employment law during a global pandemic

Prompted by Jeff Bezos’s plans to test all Amazon employees for the virus that causes COVID-19, we wondered whether employers can mandate employee testing, regardless of symptoms. The issue pits public safety against personal privacy, but limited testing availability has rendered the question somewhat moot.

But as the World Health Organization and U.S. Centers for Disease Control and Prevention have noted, asymptomatic COVID-19 carriers can spread the virus without realizing they’re infected. To learn more about workers’ rights in this arena, we spoke to Tricia Bozyk Sherno, counsel at Debevoise & Plimpton, who focuses on employment and general commercial litigation.

The answer, for now, is not entirely straightforward, though updates from the U.S. Equal Employment Opportunity Commission could make the situation clearer going forward as more tests are made available and state governments begin pushing to reopen businesses.

Sherno offered a fair amount of insight into the EEOC’s updated guidance and made some predictions about how things may look for both employers and workers going forward.

TechCrunch: Prior to the COVID-19 pandemic, what sorts of laws governed an employer’s ability to test employees for infectious diseases?

Tricia Bozyk Sherno: Covered employers (employers with 15 or more employees) must comply with the requirements of the Americans with Disabilities Act (ADA), which limits an employer’s ability to make disability-related inquiries or require medical examinations. (Note that certain states may also have similar statutes in place.) Generally, disability-related inquiries and medical examinations are prohibited by the ADA except in limited circumstances. A “medical examination” is a procedure or test that seeks information about an individual’s physical or mental impairments or health — so infectious disease testing would fall into this category.

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Apr
23

Nuvocargo, a trucking managed marketplace, raises $5.3M in seed funding

U.S. companies rely on Mexican manufacturers for goods ranging from automotive and aerospace parts, to avocados and other produce, to electronics and furniture. But the trucking system that transports these things across the border relies on an inefficient mix of paper, phone calls, faxes and too many stakeholders who drive up costs.

These snarls congesting border traffic are precisely why Nuvocargo founder and CEO Deepak Chhugani has raised a $5.3 million seed round for a managed marketplace for door to door freight transportation, serving trade routes between the United States and Mexico. 

Investment came from both sides of the border. The round was co-led by Silicon Valley-based NFX and Mexico City-based ALLVP. And Nuvocargo marks the first deal for Antonia Rojas-Eing, the youngest female VC in Latin America, under ALLVP, which she joined earlier this year as a partner. 

The seed round also saw participation from One Way Ventures, Maya Capital, Magma Partners, the co-founders of Rappi, the former CMO of Cabify and other angels. The total includes earlier backing from Y Combinator, when Nuvocargo existed under a different name.

Chhugani joined Y Combinator’s W18 class with a startup called The Lobby, which sought to connect job seekers to personalized coaches. He raised $1.2 million for the startup, but decided to pivot into logistics and work on Nuvocargo. The change in direction was fairly natural for the Ecuador-raised entrepreneur, who cited his family’s previous work in the Latin American logistics industry.

When the time came to pivot, Chhugani offered investors their money back. Some chose to leave, but Y Combinator elected to stay under the new promise of digitizing trucking between Mexico and the U.S. Nuvocargo says that the $5.3 million seed is its first round, and what they’ve raised to date. Investors who stayed in from The Lobby are part of this round for Nuvocargo.

Nuvocargo, which calls itself a modern managed marketplace for door to door freight transportation, has set up shop with fully bilingual teams in both New York and Mexico.

Mexico is already one of the United States’ largest trade partners, and Chhugani predicts that relationship will only strengthen in the next decade. The U.S.-China trade war shows no signs of easing and tariffs have increased buying friction. With the 2018 United States-Mexico-Canada Agreement that aims to renegotiate NAFTA and uncertainty around coronavirus, Chhugani believes Mexico will become an even more attractive trade opportunity to capitalize on with Nuvocargo. 

To the company’s knowledge, U.S.-Mexico trucking is within the top five biggest trade lanes in the world, with 6.5 million trucking shipments going between Mexico and the U.S. every year. Notably, 80% of all the goods transported between the U.S. and Mexico move by truck.

VCs have jumped on the freight and logistics opportunity as startups like NEXT Trucking, Convoy and Flexport secure hundreds of millions dollars from investors like Sequoia and SoftBank. 

Now, smaller startups like Nuvocargo that specialize on specific routes and countries are focusing in regionally to bring online these systems that rely on paper, phone calls, faxes and spreadsheets to do business. 

Nuvocargo’s free software digitizes the different steps with timestamps, geo tracking and document housing in a centralized cloud-based dashboard, providing a snapshot understanding of every step of a cross border shipment. Customers can request new shipments using Nuvocargo using a WhatsApp integration, email or SMS. 

The 15-person startup wants to house the entire shipping process within its tracking software, simplifying the customer experience. The customer, Chhugani says, is any company that needs to move goods between Mexico and the U.S., and he notes that Nuvocargo is working with dozens of customers ranging from beverage companies to multi-billion-dollar corporations — though he declined to specify who. 

Chhugani says that in a typical U.S.-Mexico cross-border trucking transaction, up to 12 stakeholders are involved in a single shipment, and that is too many. Multiple people on the U.S. side are procuring the trucks and managing customs, FDA inspection and warehouse storage. On the Mexico side there are even more entities handling scheduling and pick up for the trucking companies and drivers. 

With the new seed funding, Nuvocargo will prioritize early hires in product, operations, finance and engineering in its New York and Mexico offices on its fully bilingual team. 

Chhugani says he’s especially appreciative of the truck drivers that put themselves in harms way to ensure critical items are getting to the right destination, ensuring shelves are stocked. He says that in this uncertain time, Nuvocargo is working to give drivers predictable business near their homes, and pay them faster. “All of us as a society should be more appreciative of truck drivers and the trucking industry, because this is something that really fuels the economy in both the United States and in Mexico.” 

In the current age of the coronavirus pandemic, Nuvocargo says it is focusing significant efforts on working with companies that are transporting essential goods to aid in the supply crisis.

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Apr
23

Digits launches a free expense monitoring dashboard for small businesses, closes on $22M Series B

Digits, a fintech startup hailing from the same team that built and sold Crashlytics to Twitter, is officially launching today after two years of development. It’s also announcing a $22 million Series B round of funding led by GV, as it makes its public debut.

While the company had been fairly quiet about product details while in stealth mode, it’s today unveiling its first product: a visual, machine learning-powered expense monitoring dashboard aimed at startups and small businesses.

The dashboard, called Digits for Expenses, helps business owners track how their company is spending money, by showing things like spend by category, by identifying vendors and recurring expenses and by offering real-time alerts, among other features.

Instead of requiring business owners to make a switch from their existing financial solutions, Digits connects with the accounting software, banks, payroll providers, financial packages, sources of revenue and credit cards the business already uses — like Xero, QuickBooks, NetSuite, Citi, Bank of America or Chase, for example.

At launch, the list includes more than 9,000 banks, with support for Xero and NetSuite coming soon.

After setup, Digits will then automatically analyze the company’s spend and visualize it, in real time.

While visualizations of data may be reminiscent of personal finance startup Mint, Digits’ web-based solution is more technical in nature and offers an expanded analysis of the data on hand. Plus, as a business solution, it has to offer features like security, permissioning and collaborative workflows, which results in a more sophisticated product.

Digits also uses machine learning technology to predictively categorize transactions as they happen and the software can alert users to anomalies — like suspicious activity or unexpectedly large transactions — in real time. Business owners can use the dashboard to find out things like how quickly expenses are growing, what the cash flow looks like, where costs can be trimmed, what services are being paid for on a recurring basis and more, and can search for transactions.

The software also supports the ability to comment on transactions, loop in a colleague to ask for clarification about a charge and upload missing receipts. Everything uses HTTPS along with TLS and certificates so data is encrypted between Digit’s services and at rest.

The original idea for Digits came from a problem that co-founders Wayne Chang and Jeff Seibert faced themselves when building Crashlytics. As they explained previously, their focus as entrepreneurs was on solving technical challenges, not on the operational side of running a business.

Many entrepreneurs also find themselves in this same space. They’re trying to solve a problem or crack a tough engineering puzzle, but instead have to redirect their time and resources to spreadsheets, financial reports, transaction records and other paperwork required to actually run the business.

“Startups and small businesses today simply don’t have the resources to manage their finances internally. Most of them still settle for spreadsheets, and the lucky ones work on an hourly basis with external accountants,” explains Seibert. “As a result, their accounting itself is seen as a cost-center, and they pay for little beyond the basic monthly financial statements — Profit & Loss, Balance Sheet, etc. By the time those statements are delivered — weeks after the end of each month — they’re already out of date,” he said.

That means things businesses need — like updates, one-off reports and new budgets — can require additional costs and longer wait times, so they get skipped.

The COVID-19 pandemic has put even more pressure on small businesses, many of which are now struggling to even survive. As a result, Digits has decided to launch the product for free to those who sign up — not a free trial, but actually free. It plans to later charge for additional products and paid upgrades to support its own business.

Digits is able to make this offer because of its now-expanded venture funding.

Already, the company had raised $10.5 million in Series A funding in a round led by Benchmark. That round had included a sizable 72 angel investors as well, including founders and CEOs from companies like Box, GitHub, Tinder, Twitch, StitchFix, SoFi and several others — entrepreneurs with an understanding of the problems Digits is aiming to solve.

Today, Digits is announcing an additional $22 million led by Jessica Verrilli at GV,  who also now joins Digits’ board alongside Benchmark’s Peter Fenton. (Benchmark also participated in the new round).

“Jeff and Wayne are masterful at creating intuitive, high-utility products from complicated data,” said Verrilli about the GV investment. “I saw this up close with Crashlytics and Twitter, and I’m thrilled to partner with them on Digits as they reimagine financial software for startups,” she added.

The startup, now a team of 18 and hiring, was already offering its software solution to a group of customers ahead of today’s public launch, who effectively operated as beta testers allowing Digits to refine its product. Digits isn’t able to share its customer names, for the most part. However, it noted that Coda was one of early adopters and provided valuable feedback.

It also has over 10,000 companies who joined its waitlist over the past two years who are now being let in.

At the time of its Series A, Digits saw more than $1.5 billion in transaction value flowing across its production systems. That number has since grown to $8 billion.

The software is free starting today for U.S.-based small businesses. The company plans to add support for international markets later this year.

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Apr
23

Pandemic reset leads investors to focus on resilience, adaptability

Mahendra Ramsinghani Contributor
Mahendra Ramsinghani founded Secure Octane Investments, which includes Demisto, CyberGRX and 16 other infrastructure and cybersecurity companies. Mahendra authored "The Business of Venture Capital" and "Startup Boards."

For the vast majority of startup founders who were planning their capital raise in Q1 2020, the COVID-19 blow was so dramatic and sweeping, we cannot see all its effects at once.

One big question on the minds of most founders: How should we plan our next raise in terms of timing, valuation and amounts?

Sarah Guo, partner at Greylock Partners, says the fundraising environment has slowed down significantly, but founders who have built ties with VCs via informal coffee updates and check-ins are at a clear advantage. “Early-stage bets require relationship-building,” says Guo, who has been investing in seed through Series B rounds.

Ram Shanmugam, founder and CEO of AutonomIQ*, a seed-stage code and process automation company, has been strengthening his relationships. For a company that has low operating expenses and a community of 600,000 developers, he says he is not fazed. “Our automation code brings efficiencies and in fact, we have nine inbound leads in Q2. Having said that, we are being realistic at the pace at which we can close these contracts.”

Similarly, Fred Blumer, who exited Hughes Telematics at an enviable $750 million, says he is taking a more pragmatic approach to the Series A raise for his new company, Mile Auto. “We expect to have a 5x growth in our business in 2020, even after adjusting for COVID,” he said. “Our pay-per-mile insurance is a great fit for people who are driving less.” Because so many drivers are sheltering in place, legacy insurance companies are refunding hundreds of millions of dollars to customers, which offers an advantage (and an opportunity) to a startup like his.

“But we need to be patient and mindful. While our families, health and safety are top priority, we are staying focused on our customers,” Blumer said. “Insurtech is a resilient arena, and in my past company we raised $100 million, so working with investors has never been a challenge. Keeping up with growth and perfecting the customer experience are what keep us up at night.” He said he plans to get out in the market after investor confidence returns.

Which may be a good idea, considering Jason Lemkin’s Twitter survey, where only 32% of respondents said they plan to deploy the same amount of capital as in the past. But another 30% are on the opposite end of the spectrum, deploying 40% to 60% less capital.

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Apr
23

Throw us your best 60-second pitch on May 13 at Pitchers and Pitches

Founders have always faced big challenges, but they pale in the face of the coronavirus pandemic. Moving your business forward will require new thinking, new tools and new opportunities along with tried-and-true essentials. We’ve got you covered on all fronts.

Case in point — catching investor attention in this climate will require a pitch par excellence. Pour yourself a cold one (or a tall glass of water because that’s great, too!) and join us on May 13 at 4pm ET / 1pm PT for Pitchers and Pitches, an interactive elevator pitch feedback session with TechCrunch editors. Get feedback that can help you take your pitch to a whole new level.

Our first Pitchers and Pitches session is free and open to the public — register now. You can let us know during registration if you want to participate and we’ll randomly select five startups to give us their best 60-second pitch. Even if you’re not selected to pitch, it’ll be a learning experience for all who attend and you can also give feedback via live polling. You’ll gain valuable insight into the art of telling your startup’s story in under a minute.

While we’ll continue with a series of content sessions, they will be exclusive to Startup Alley exhibitors — both those who exhibit onsite at Disrupt San Francisco 2020 (September 14-16) and founders who purchase a Digital Startup Alley Package.

Wait — you haven’t heard about the Digital Startup Alley? We tapped our resources and industry connections to replicate the Startup Alley experience as a truly world-class virtual event. It’s designed to help you keep momentum despite lockdowns, travel restrictions or budgetary concerns.

We don’t have a crystal ball to see how long this pandemic will remain in play. However, if it turns out you can attend Disrupt SF in person, you have the option to upgrade your exhibit package and still access the benefits of Digital Startup Alley. Value, meet add.

Startups in the age of COVID-19 will need every tool in the shed — and a few new ones — to adapt and keep moving forward. Start with exceptional coaching and sharpen your pitch to a keen edge.

Register now for our free Pitchers and Pitches session, which takes place on May 13 at 4:00pm ET / 1:00pm PT.

TechCrunch is mindful of the COVID-19 issue and its impact on live events. You can follow our updates here.

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Apr
23

HealthJoy launches its revamped employee benefits assistance platform

HealthJoy, a platform that helps employees get the most use out of their benefits, launched its revamped user interface and technology stack today. The startup told TechCrunch that usage has doubled during the COVID-19 pandemic. While the new platform, called HealthJoy 2.0, has been in the works for two years, it is now helping the company handle increased demand for services, including telemedicine.

Launched in 2014, HealthJoy now has more than 500 employers on its platform. It has raised a total of $53 million so far, including a $30 million Series C announced in February.

The new interface includes features that tell users expected wait times for services like its inbox and healthcare concierge, and a new benefits wallet. Last month, HealthJoy also added features to address the pandemic, including help to get testing, online consultations and a guide to nearby in-network healthcare facilities with low wait times.

Co-founder and CEO Justin Holland told TechCrunch that the platform “initially saw a huge spike in telemedicine visits as awareness of the virus grew and people started looking for ways to avoid physically visiting a doctor’s office. Usage for telemedicine has stabilized in the last couple of weeks and is now only a little bit above our baseline.”

He added that HealthJoy is now encouraging more employees to use the HealthJoy Employee Assistance Program (EAP), which helps them find services like mental health counseling, financial planning and child and elder care assistance.

“We’ve seen a corresponding spike in EAP utilization as people are seeking help,” he said.

HealthJoy 2.0’s improvements, which moves more processing away from local clients to the cloud and includes an updated CRM and dashboard for employers, will also make it easier for the company to implement new features in the future.

Other health benefit engagement platforms include Collective Health, League and Lumity. Holland said that HealthJoy 2.0 will help the startup better compete by “allowing for greater integration with partners, a larger collection of APIs and easier integration with third-party data.”

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Apr
23

Rendezvous Online Recording from February 25, 2020 - Sramana Mitra

In case you missed it, you can listen to the recording here: Rendezvous Online with Sramana Mitra 2.25.20

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Original author: Maureen Kelly

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Apr
23

Opera Event closes $5M Series A for its esports-focused influencer platform

Today Opera Event, an influencer software service, announced that it closed a $5 million Series A. The Oakland-based startup raised the capital from new lead investor Antera, with prior investors Atlas Ventures, Everblue, and Konvoy Ventures coming along.

According to Crunchbase data, Opera Event had raised at least $1.2 million before this new round.

Opera Event is starting with a focus on influencers in the esports market, a business that founder Brandon Byrne knows well. Byrne previously worked for former esports organization Curse and served as the CFO of Team Liquid; Team Liquid is an active esports organization with players in a number of games, including League of Legends and Starcraft 2.

The startup wants to help esports teams monetize, a likely welcome effort given the industry’s historical issues with revenue generation, and reward micro-influencer fans. How it intends to do that is its core software service, one that Byrne expects will in time work for other verticals and influencer sets. Let’s explore.

Opera Event in practice

It’s perhaps best to explain what Opera Event does with a hypothetical example, built off notes from an interview with Opera Event’s Byrne. Let’s say that Alex Wilhelm Super Awesome Esports (AWSAE) is a small Starcraft 2 team — it’s just big enough to attract some sponsorship, but not as much as the team would like. However, AWSAE’s Starcraft 2 players have dedicated fans, many of whom also stream on Twitch and maintain a presence on Twitter.

By using Opera Event, AWSAE’s fans that stream can join the team’s commercial world, adding its sponsors to their Twitch pages, tweeting out the same campaigns and more. Opera Event sits between the team, its community and capital sources (brands), helping make everything click. It’s a situation that works well for Alex Wilhelm Super Awesome Esports. With its community streaming under its commercial banner, its demonstrable in-market impact (tweet impressions, minutes engaged on Twitch, etc) grows sharply. Its associate small streamers and fans get to take part in in the team’s world, and can be rewarded with things like social follows and other bits of love — all while brands can better deploy capital. (Opera Event calls this “the ability to engage and manage content creators efficiently and at scale.”)

Now AWSAE can get bigger sponsors as it can offer a bigger audience, it can share revenues or provide other succor to its fanbase, and brands can get their whatnot in front of more viewers at once.

One team that Byrne detailed had about 39 members doing around 50 million engaged minutes each month on Twitch. Using his startups software to create two affiliate programs, the same team grew to over 3,000 influencers that generated north of 450 million minutes per month of viewership. The latter set of figures are far more commercially viable.

The aggregation of small streamers is more than adding up views, it turns out. Byrne told TechCrunch that smaller esports streamers have better click through rates than the entertainment categories giants, which could help team fans and other community members that sign up as part of their Opera Event network have outsized impact on sponsor results.

Opera Event takes a material cut of deals it lands through its sales team (25% to 30% per the company) and a small cut for deals that flow through its platform but originated elsewhere (2% to 3%). The model generated around $1.8 million for the startup in 2019, and Opera Event hopes to reach $9 million in revenue this year.

Particularly important in today’s changed market, Byrne told TechCrunch that Opera Event is a quarter away from breaking even. That should keep the company safe during a downturn.

In time, Opera Event wants to add more niches to its stable. Its founder mentioned yoga as an example. Where there are influencers big and small, the startup wants to show up and help facilitate influencer commerce and collaboration.

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Apr
23

Extra Crunch Live: Join Charles Hudson for a look at today’s seed-stage landscape right now

Earlier this week, we kicked off our Extra Crunch Live series with an interesting chat with Cowboy’s Aileen Lee and Ted Wang. Today, we will be back at 3 p.m. PST/6 p.m. EST/10 p.m. GMT with a new guest: Charles Hudson, the general partner of Precursor Ventures.

Extra Crunch members will find an AddEvent link below to drop the details directly into their calendar and folks who want to participate directly can hit up the Zoom link (also below). We’ll ask as many audience questions as we can, so please make them sharp — no pitches, please.

Charles Hudson founded Precursor Ventures to invest in pre-seed and seed-stage companies. Earlier this year, the firm filed paperwork to put together a $40 million third fund after previously raising two main funds and one $10 million “opportunity” fund.

As we await hard and accurate numbers on how COVID-19 is impacting fundraising, we’ll ask Hudson to walk us through the changes he has seen and will cover some basics: The best way to pitch him, what his to-do list looks like these days and if the pandemic has made Precursor newly bullish or bearish on certain sectors.

Then, we’ll get much nerdier: Will we see the number of party rounds fall further now that it’s harder to gather investors in real life? Do you think we’ll see pre-seed raises ask for more ownership terms? And what is the latest with the wacky world of early-stage valuations?

There’s a lot to talk about. And we haven’t even mentioned YC’s pro rata change yet.

After Hudson, we have a stacked lineup of Extra Crunch live guests, including Mitch and Freada Kapor, Mark Cuban, Roelof Botha and Kirsten Green, with more to be announced soon.

You can find information below with details for joining today’s discussion, as well as an AddEvent link to put the details directly onto your calendar.

Sign up for Extra Crunch to get access to all these episodes where you can view the talks live, participate in the Q&A with industry leaders and watch later on-demand if you can’t make the live timing. You can also see the chat via YouTube below. Talk soon!

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Apr
23

Names Matter: Exposure Alerting vs. Digital Contact Tracing

Most people, unless you work either for government or an infectious disease “organization” (non-profit, hospital, health care system) probably had not heard the phrase “contact tracing” until a month or so ago.

I now hear and see the phrase “contact tracing” everywhere.

About a month ago, as I started working on Covid-related stuff, the phrase came up regularly on the private side as a partial solution to the problem of “opening things back up.” It was often phrased as “it will be hard to open anything up until we have enough testing and contact tracing.”

For about a week, I couldn’t figure out why many of the people I was interacting with seemed to dismiss my ideas and concerns about contact tracing. Then, in a conversation, someone in government explained what the government’s historical view of contact tracing was, which is a well-defined and regularly executed completely manual process.

A giant lightbulb went off in my brain as I realized two things were happening. A bunch of people who were hearing the phrase “contact tracing” figured “yup – we’ve got that under control” (meaning they already had a manual contact tracing effort in place or about to be launched). The rest were thinking “the tech people want to automate and digitize the manual contact tracing activity – that’ll never work and it’ll create huge security and data privacy issues.”

So, I, along with everyone I am working with, started calling it “Digital Contact Tracing.” That helped some, especially as we described its relationship to Manual Contact Tracing. But, there was still too much explanation of Manual Contact Tracing vs. Digital Contact Tracing. And, confused continued to abound.

The phrase “Digital Contact Tracing” started evolving. The ACLU wrote a great white paper titled Principles for Technology-Assisted-Contact-Tracing which generated a clever acronym (TACT). I also saw the phrase “Digital Contact Tracing and Alerting” being used.

Yesterday, Harper Reed put up a short post titled Digital Contact Tracing and Alerting vs Exposure Alerting that lays out the history of the concept and renames it “Exposure Alerting.”

Exposure Alerting is the correct phrase for Digital Contact Tracing. It is clearly additive to Manual Contact Tracing (or simply Contact Tracing as most of the non-technical world refers to it.)

So, from here on out, I think we should call this activity Exposure Alerting. I think we would have saved a lot of time and energy if we had come up with the right name from the beginning. But, since this is going to be with us for a very long time, let’s start now.

Original author: Brad Feld

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Apr
23

Otter.ai’s newest feature offers live, interactive transcripts of your Zoom meetings

Real-time voice transcription service Otter.ai is adding new functionality that will aid home school students and work-from-home employees alike. The company today is introducing an integration with Zoom in order to provide “Live Video Meeting Notes” — meaning, the ability to record and view a live, interactive transcript directly from a video conference.

The feature is also designed to work even if the meeting participant is using a headset or earbuds, the company says.

To access the Live Video Meeting Notes, meeting participants can open the Otter.ai Live Transcript from the LIVE menu at the top of the Zoom window, then log into Otter.ai. However, they won’t need to remember to start or stop the live transcript — that happens automatically. The Otter live transcripts will also be available through the Zoom app on mobile.

When the meeting wraps, users can also refer back to the transcript to highlight, comment and add photos to their meeting notes.

The feature is available for Otter for Teams and Zoom Pro subscribers or higher. The meeting host will need to have an Otter for Teams subscription, which is $20 per seat per month, with a minimum of 3 seats, based on the annual plan. Interested customers can trial the service for free for 2 months using the code “OTTER_RELIEF.”

The ability to access a transcription of the online meeting comes at a time when all business that can be managed virtually by home workers has been moved out of the office, amid the coronavirus pandemic. This, in turn, has seen the use of video conferencing apps skyrocket.

Otter.ai, too, has felt the effects of the COVID-19 pandemic on its business.

According to Otter.ai CEO and founder Sam Liang, Otter usage with Zoom meetings has increased by more than 5X in the past few weeks and the company has seen more sign-ups from remote workers and students engaged in distance learning.

Besides being a useful tool for those attending web conferencing meetings, Otter’s transcripts can help people catch up with meetings they missed — a more common occurrence these days, as workers juggle their jobs, health, parenting, and home school teaching duties simultaneously.

To date, Otter has transcribed more than 25 million meetings, totaling over 750 million transcribed meeting minutes. While the company doesn’t disclose its user numbers or revenue, Liang told TechCrunch Otter.ai’s annual revenue run rate has doubled in less than four months since the end of 2019. The company is not yet profitable, but features like this new Zoom integration may help to push free users to paid plans.

“Virtual meetings have skyrocketed during the COVID-19 outbreak as organizations recognize that high quality voice meeting notes are a critical tool for employee productivity when collaborating within an office or in any virtual meeting,” said Liang, in a statement about the new integration.

The launch comes on the heels of Otter.ai’s existing partnership with Zoom, which allowed the video conferencing solution to license Otter’s voice transcription technology to offer post-meeting transcription. These transcriptions, however, would only be available an hour or two after the meeting wrapped, without any way to view the transcript being written live, in-real time, as today’s new integration allows. It also didn’t offer any way to interact with the transcript, such as highlighting or leaving comments.

In addition, the post-meeting transcription service was only aimed at Zoom Business users, while the new features are offered to Zoom Pro users.

Otter.ai says the new Zoom feature set is only one of several video conferencing integrations it has in the works, but didn’t provide details on what other services may be supported in the future.

The startup earlier this year raised another $10 million in funding from new strategic investor NTT DOCOMO. To date, Otter.ai has raised $23 million from Fusion Fund, GGV Capital, Draper Dragon Fund, Duke University Innovation Fund, Harris Barton Asset Management, Slow Ventures, Horizons Ventures and others.

Correction, 4/23/20, 3:16 PM: Otter has transcribed over 750M minutes, not 250M as previously stated. The article has been updated to correct this.

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Apr
23

482nd Roundtable For Entrepreneurs Starting NOW: Live Tweeting By @1Mby1M - Sramana Mitra

482nd Roundtable For Entrepreneurs Starting NOW: Live Tweeting By @1Mby1M Today’s 482nd FREE online 1Mby1M Roundtable For Entrepreneurs is starting NOW, on Thursday, April 23, at 8 a.m. PDT/11...

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Original author: Maureen Kelly

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Apr
23

Bootstrapping to Exit: Imagine Easy Solutions CEO Neal Taparia (Part 4) - Sramana Mitra

Sramana Mitra: Why don’t we step through the journey.  Neal Taparia: When we started working on it full-time, I had mentioned that we benefited from a lot of organic growth. What was really...

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Original author: Sramana Mitra

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Apr
23

482nd Roundtable For Entrepreneurs Starting In 30 Minutes: Live Tweeting By @1Mby1M - Sramana Mitra

Today’s 482nd FREE online 1Mby1M Roundtable For Entrepreneurs is starting in 30 minutes, on Thursday, April 23 at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. Click here to join....

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Original author: Maureen Kelly

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Apr
23

Digging into Europe’s Q1 venture results

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

Today we’re taking a look at a bit of data on the European venture capital scene in Q1. As with our looks at other locales like Silicon Valley and other bits of the United States, we’re taking stock of what happened in the first quarter. Q1 2020 includes pre-COVID-19 results, though as some European countries began to lock-down before the United States, there may be more pandemic-impact in the following results than we’ve seen domestically thus far.

Today’s grip of data is via the folks over at PitchBook, who compiled a venture-focused dig through the continent’s first three months of the year. Let’s parse the top numbers, make a comparison or two and then look to what’s next.

Q1: An ok quarter

Despite COVID-19, China’s broad shuttering and an aged bull market deep, Europe’s venture capital activity in Q1 2020 was mostly fine. It wasn’t great, and there were some less-than-winsome results that could be chalked up to the pandemic, but the first quarter provided an alright start to the year.

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