Jun
28

Thought Leaders in Financial Technology: Jeff Zhou, CEO of Fig (Part 3) - Sramana Mitra

Sramana Mitra: Given the situation that there’s 30 million people unemployed in America, it will take them a while to find their way back into the workforce. What would your risk model do when you...

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Original author: Sramana Mitra

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Jun
28

Four views: How will the work visa ban affect tech and which changes will last?

The Trump administration’s decision to extend its ban on issuing work visas to the end of this year “would be a blow to very early-stage tech companies trying to get off the ground,” Silicon Valley immigration lawyer Sophie Alcorn told TechCrunch this week.

In 2019, the federal government issued more than 188,000 H-1B visas — thousands of workers who live in the San Francisco Bay Area and other startup hubs hold H-1B and H-2B visas or J and L visas, which are explicitly prohibited under the president’s ban. Normally, the government would process tens of thousands of visa applications and renewals in October at the start of its fiscal year, but the executive order all but guarantees new visas won’t be granted until 2021.

Four TechCrunch staffers analyzed the president’s move in an attempt to see what it portends for the tech industry, the U.S. economy and our national image:

Danny CrichtonNatasha MascarenhasZack WhittakerAlex Wilhelm

Danny Crichton: Trump’s ban is a “self-inflicted” blow to our precarious economy

America’s economic supremacy is increasingly precarious.

Outsourcing and offshoring led to a generational loss of manufacturing skills, management incompetence killed off many of the country’s leading businesses and the nation now competes directly with China and other countries in critical emerging industries like 5G, artificial intelligence and the other alphabet soup of technological acronyms.

We have one thing going for us that no other country can rival: our ability to attract top talent. No other country hosts more immigrants, nor does any other country capture the imagination of a greater portion of the world’s top minds. America — whether Silicon Valley, Wall Street, Hollywood, Harvard Square or anywhere in between — is where smart people congregate.

Or at least, it was.

The coronavirus was the first major blow, partially self-inflicted. Remote work pushed employers toward keeping workers where they are (both domestically and overseas) rather than centralizing them in a handful of corporate HQs. Meanwhile, students — the first step for many talented workers to enter the United States — are taking a pause, fearing renewed outbreaks of COVID-19 in America while much of the rest of the developed world reopens with few cases.

The second blow was entirely self-inflicted. Earlier this week, President Donald Trump announced that his administration would halt processing critical worker visas like the H-1B due to the current state of the American economy.

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Jun
28

Catching Up On Readings: Global Games 2020 - Sramana Mitra

This feature from TechCrunch covers a report from Newzoo that expects the global video games market to grow 9.3% to $159.3 billion. For this week’s posts, click on the paragraph links. Tech...

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Original author: jyotsna popuri

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Jun
27

Colors: Cherry Blossoms, Forlorn - Sramana Mitra

I’m publishing this series on LinkedIn called Colors to explore a topic that I care deeply about: the Renaissance Mind. I am just as passionate about entrepreneurship, technology, and business, as I...

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Original author: Sramana Mitra

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Jun
27

Startups Weekly: US visa freeze is latest reason to build remote-first

Editor’s note: Get this free weekly recap of TechCrunch news that any startup can use by email every Saturday morning (7am PT). Subscribe here.

While the US tech industry relentlessly tries to do business with the rest of the world, this week it became further embroiled in national politics. High-skill immigration visas have been suspended until the end of the year by the Trump administration, precluding thousands of present and future startup employees and founders from coming to the US and building companies here.

Instead, the suspension is another accelerant to the global remote work trend that had already been a thing for many of us this decade, that has just been pushed to the mainstream because of the pandemic. For anyone trying to find great people to hire, the next funding check, or new markets, virtual solutions are often the only solutions available today.

Our resident immigration law expert, Sophie Alcorn, has been covering the issue in-depth this week, including an explainer about the crucial role of immigration in the economy for TechCrunch, and for Extra Crunch, an overview of what you can do if you’re affected. For subscribers, she also wrote about the impact of the Supreme Court overturning Trump’s termination of DACA.

On a personal note, our global editorial staff is looking forward to resuming our global events schedule as soon as possible regardless of these national political issues. We’re here for the startup world. In the meantime, here’s Alex Ames on how we’re connecting virtual Disrupt attendees this year.

New York tech after the pandemic

The big industries and big-city amenities that have made New York City what it is are going to help power it forward even as more people and jobs appear to be heading away from city centers. At least that’s my takeaway from reading the 11 investors who Anthony Ha talked to this week in an Extra Crunch survey about the future of the startup hub. First, even if you can work from anywhere, millions of people will prefer that place to be New York — with the big-city housing supply, networking opportunities and amenities to attract people like before. Second, many key industries like finance, real estate, enterprise software, health care, media and other consumer products are not dying but being reinvented, and appear to be maintaining their centers in the city. Here’s Alexa von Tobel of Inspired Capital:

I’ve seen NYC grow into the powerful startup hub it’s become over the last decade, and I think that momentum will continue. Now that we’ve learned high productivity is indeed possible remotely, we expect to see companies maintain some element of a remote workforce within their broad hiring plans. But for startups in their earliest stages, I think there’s still a power to sitting side by side as you build a business. When founders are making their first hires and inking their first deals, NYC remains an incredible place to do that.

Some of those industry reinventions are more exciting than others. In a separate survey, Anthony talked to 5 investors who have tended to focus on advertising and marketing tech… the good news is that advertising and marketing costs are dropping and tech-driven efficiency is improving for the world. For founders in the space, though, the challenges have only grown as the pandemic has forced more ad budget cuts on top of shifts to the largest platforms. As John Elton of Greycroft put it:

Only the next technology breakthrough will provide fertile ground for the next wave of innovation, just as mobile and internet breakthroughs gave rise to today’s giants. Perhaps machine learning is that type of breakthrough, so we are looking at companies that use machine learning to dramatically improve what is possible in the space. The issue there is the scaled players are also very good at machine learning, so it may not be a technology that provides the same opportunity as prior disruptions.

TIm O’Reilly

O’Reilly talks investing beyond the VC financial bubble

Tim O’Reilly has been going a different route from much of Silicon Valley in recent years. While his publishing company, series of conferences, essays and investments have helped to shape the modern internet for decades, he says that venture capital has gone wrong. Here’s more from an interview on with Connie Loizos on TechCrunch this week:

[I]’ve been really disillusioned with Silicon Valley investing for a long time. It reminds me of Wall Street going up to 2008. The idea was, ‘As long as someone wants to buy this [collateralized debt obligation], we’re good.’ Nobody is thinking about: Is this a good product? So many things that what VCs have created are really financial instruments like those CDOs. They aren’t really thinking about whether this is a company that could survive on revenue from its customers. Deals are designed entirely around an exit. As long as you can get some sucker to take them, [you’re good]. So many acquisitions fail, for example, but the VCs are happy because — guess what? — they got their exit.

His firm, O’Reilly AlphaTech Ventures, has instead been focused in recent years on funding founders who are creating a product that is valued by customers and generates sustainable cash flow, on terms that incentivize organic growth.

 

They wrote your first check

Last week we launched a new effort to highlight investors who were the first to back your big and (increasingly) successful idea. It’s gotten a great response so far. From Danny Crichton:

Well, the TechCrunch community came through, since in just a few days, we’ve already received more than 500 proposals from founders recommending VCs who wrote their first checks and who have been particularly helpful in fundraising and getting a round closed.

If you haven’t submitted a recommendation, please help us using the form linked here.

The short survey takes five minutes, and could save founders dozens of hours armed with the right intel. Our editorial team is carefully processing these submissions to ensure their veracity and accuracy, and the more data points we have, the better the List can be for founders.

Check out Danny Crichton’s full post on TechCrunch for answers to questions that we’ve gotten frequently so far.

Across the week

TechCrunch:

A look at tech salaries and how they could change as more employees go remote

Apple will soon let developers challenge App Store rules

China’s GPS competitor is now fully launched

GDPR’s two-year review flags lack of ‘vigorous’ enforcement

The Exchange: IPO season, self-driving misfires and a fintech letdown

Extra Crunch:

What went wrong with Quibi?

Four perspectives: Will Apple trim App Store fees?

4 enterprise developer trends that will shape 2021

Ideas for a post-COVID-19 workplace

Plaid’s Zach Perret: ‘Every company is a fintech company’

Volcker Rule reforms expand options for raising VC funds

Around TechCrunch

Register for next week’s Pitches & Pitchers session

Join GGV’s Hans Tung and Jeff Richards for a live Q&A: June 30 at 3:30 pm EDT/12:30 pm PDT

Airtable’s Howie Liu to join us at Disrupt 2020

Zoom founder and CEO Eric Yuan will speak at Disrupt 2020

How to supercharge your virtual networking at Disrupt 2020

#EquityPod

From Alex Wilhelm:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week was a bit feisty, but that’s only because Danny Crichton and Natasha Mascarenhas and I were all in pretty good spirits. It would have been hard to not be, given how much good stuff there was to chew over.

We kicked off with two funding rounds from companies that had received a headwind from COVID-19:

Away raises new capital, reported to be $30 million to $40 million after revenue declinesSonder raises $170 million at a higher $1.3 billion valuation after seeing its hospitality business recover

Those two rounds, however, represented just one side of the COVID coin. There were also companies busy riding a COVID-tailwind to the tune of new funds:

Hopin raised a $40 million Series A as its virtual events business acceleratedDoNotPay raised an $18 million round at an $80 million valuation

But we had room for one more story. So, we talked a bit about Robinhood, its business model and the recent suicide of one of its users. It’s an awful moment for the family of the human we lost, but also a good moment for Robinhood to batten the hatches a bit on how its service works.

How far the company will go, however, in limiting access to certain financial tooling, will be interesting to see. The company generates lots of revenue from its order-flow business, and options are a key part of those incomes. Robinhood is therefore balancing the need to protect its users and make money from their actions. How they thread this needle will be quite interesting.

All that and we had a lot of fun. Thanks for tuning in, and follow the show on Twitter!

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Oct
06

370th Roundtable Recording On October 5, 2017: With Padmaja Ruparel, Indian Angel Network - Sramana Mitra

Sramana Mitra: Tell me a bit about what kind of heuristics you are using in doing the credit scoring for subprime. Jeff Zhou: One area that people are interested in is alternative data sources like...

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Original author: Sramana Mitra

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Oct
05

Aviva is taking a majority stake in robo investment startup Wealthify

Facebook's share price sank 8% on Friday, wiping an estimated $7 billion off CEO Mark Zuckerberg's fortune.The social media giant is facing financial pressure as major consumer companies, including Unilever, Coca-Cola, Ben & Jerry's, and many others pause their ad spend in protest at the way the firm moderates hate speech.Coca-Cola is the latest major brand to join the ad boycott, with CEO James Quincey stating the drinks firm would pause all paid ads on social media for 30 days.Visit Business Insider's homepage for more stories.

A boycott of Facebook by major advertisers is hammering the social media giant's stock price and chief executive Mark Zuckerberg's personal fortune.

Zuckerberg's net wealth is down by $7.21 billion as of Saturday, while Facebook's share price dropped more than 8% at the close of Friday trading, as the ad boycott snowballs.

Coca-Cola is the latest brand to back the #StopHateforProfit campaign by American civil rights groups.

Coca-Cola chief executive James Quincey said on Friday that the company would halt all social media ads for 30 days while it rethinks its policies.

"There is no place for racism in the world and there is no place for racism on social media," Quincey wrote on Coca-Cola's site. "The Coca-Cola Company will pause paid advertising on all social media platforms globally for at least 30 days. We will take this time to reassess our advertising policies to determine whether revisions are needed. We also expect greater accountability and transparency from our social media partners."

A woman holds a placard depicting George Floyd's face and reading "I can't breathe" in Bordeaux, France, on June 9, 2020 Nicolas Tucat/AFP via Getty Images

The #StopHateforProfit campaign launched on June 19 in the wake of George Floyd's death at the hands of Minneapolis police officers and the subsequent worldwide protests. It was triggered by Facebook's refusal to remove a post by President Donald Trump, which threatened the protesters with violence.

Trump wrote in his post, "when the looting starts, the shooting starts" and also called the demonstrators "thugs."

Facebook declined to take any action on a Trump post that appeared to threaten protesters with getting shot. Shona Ghosh/Business Insider

The campaign pressures major advertisers to rethink their ad spend on Facebook until it brings in stricter moderation policies.

Big corporations, including Unilever, the Hershey Co, the North Face, Verizon, and many others have over the last week, either paused or halted their advertising with Facebook and other social media platforms as a result.

The pressure appears to be working. Late on Friday, Zuckerberg announced the company will now label "newsworthy" posts from politicians that break its rules on, for example, hate speech or violent speech. It's a significant shift, given the company has up till now totally refused to moderate politicians' rhetoric.

Business Insider's Tanya Dua also reported that Facebook's ads team is trying to placate fleeing advertisers by saying the company is serious about addressing their concerns about hate speech, and had committed to a third-party audit of its policies.

Advertising accounts for almost 100% of Facebook's revenue, with the firm pulling in $17.4 billion in ad sales in the first three months of this year.

The civil rights groups behind the #StopHateforProfit campaign, NAACP, Color of Change, and the Anti-Defamation League, called on Facebook to take stronger action.

"We have been down this road before with Facebook," NAACP wrote on its site. "They have made apologies in the past. They have taken meager steps after each catastrophe where their platform played a part. But this has to end now."

Original author: Shona Ghosh

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Jan
04

Apple's $5 billion campus wasn't always meant to be a 'spaceship' — here's what it could've looked like (AAPL)

Sramana Mitra: What is your funding strategy? We talked about the $2.2 million round. What else have you done since then? Rich Waldron: We’ve raised a total of $109 million now. We raised a $5...

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Original author: Sramana Mitra

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Jan
09

Google managers kept blacklists of conservative employees — and one manager even considered holding 'trials', alleges a new lawsuit (GOOG, GOOGL)

Last year, monitoring and analytics platform provider Datadog (Nasdaq: DDOG) listed on the stock exchange. While the recent market turmoil may have hurt most companys’ stock, Datadog is quite the...

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Original author: MitraSramana

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  30 Hits
Oct
05

Secret Escapes, the members-only travel club, closing in on £50M Series D

A mysterious invite-only app has captured the attention of the tech industry on Twitter after a combination of three emoji —  ??? — flooded their feeds starting Thursday.The purpose of It Is What It Is — and whether it's even real — is unclear. Purported users have posted screenshots on Twitter, and more than 20 young tech employees have added the app's Twitter handle to their profiles.Nonetheless, the It Is What It Is team has succeeded in getting interested users to donate to a Black trans fundraiser and introducing the tech industry to  ???, which is used to express shock or disgust.A similar emphasis on secrecy and exclusivity is what attracted Silicon Valley to Clubhouse, an audio-chat app that debuted earlier this year and became an instant hit among its users.Visit Business Insider's homepage for more stories.

Ever feel like you're looking in on an inside joke that everyone online understands besides you? Welcome to itiswhatitis.fm.

On Thursday night, the tech industry was introduced via Twitter, en masse, to this emoji combination: ???. Word spread about a mysterious app called "It Is What It Is," as Silicon Valley clamored to figure out what the hype was all about and how the elite could secure their own access to the invite-only platform.

But most of us have yet to figure out what's really going on and whether this is a real app — or something else — or merely an elaborate satire of tech marketing. The website doesn't help explain any further: The only clickable thing on it is a box directing you to "give us ur info," where you can enter your email to, presumably, get on the app's waitlist.

Nonetheless, the team behind IIWII has successfully captured the tech industry's attention ahead of whatever it has planned for Friday night at 7pm PT.

—it is what it is (@itiseyemoutheye) June 26, 2020

Both the name and the emoji associated with the app are, expectedly, based in meme culture, as Josh Constine first pointed out. The emoji can be traced back to this YouTube video from last year, and is now freely used across social platforms for "expressing surprise, shock, anger, or disgust," according to Urban Dictionary.

The name — It Is What It Is — goes beyond a commonly used idiom. The audio from this video of a group of teens echoing these words has, since then, become a popular soundtrack for short videos on the viral app TikTok.

It's unclear who is exactly behind the app (if that's what it is), but more than 40 young software engineers and recent college graduates in the tech industry are displaying the app's Twitter handle — @itsmoutheyemouth — in their profiles, with job titles like "cheerleader," "head of fun," "chief gay," and "chief optometrist." These faux titles are reminiscent of the trend on TikTok where users put "CEO of" in their account descriptions.

While the majority of tweets regarding the app have thus far been forms of trolling, and rows of ???, users associated with the "project" also have successfully gotten excitable techies to try scoring an invite. It Is What It Is has shared links to charities supporting the Black community and trans people of color, including the Okra Project, the Lovaland Therapy Fund, and Solutions Not Punishment. 

The people behind It Is What It Is seem to be onto something. The dramatic pull of exclusivity and secrecy in Silicon Valley was demonstrated earlier this year, after an invite-only audio-chat app called Clubhouse launched in beta. Although the app has just 5,000 users, it's already valued at $100 million.

Business Insider tried to reach out on Twitter to some of the users who seem to be associated with the app. The only response we got: "It Is What It Is."

Original author: Paige Leskin

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Oct
12

After raising $16M in funding, CastBox plans to fix podcast discovery

In a new memo sent on Friday, Facebook's VP of global marketing solutions Carolyn Everson assured advertisers that the company is serious about addressing the major concerns of civil-rights groups leading a boycott of the platform to protest hate speech and divisive content.Everson said that the company was committing to a third-party audit of its Community Standard Enforcement Report (CSER). She also said that Facebook was considering nine product recommendations by the boycott organizers.Everson said that Facebook is exploring how to extend the offerings in its Brand Safety Hub more broadly, and was also exploring giving moderators better tools for moderating content and membership to Groups.Visit Business Insider's homepage for more stories.

Facebook's top ad executive assured advertisers that the company is serious about addressing the major concerns of civil-rights groups leading a boycott of the platform to protest hate speech and divisive content.

In a new memo sent on Friday, Facebook's VP of global marketing solutions Carolyn Everson said that the company was committing to a third-party audit of its Community Standard Enforcement Report (CSER). She also said that Facebook was considering nine product recommendations by the boycott organizers, and outlined the steps it had already taken to that end.

A Facebook spokeswoman confirmed the authenticity of Everson's memo but did not provide additional comment.

Everson said that while the report already includes figures on the total amount of hate speech that the company removes, and the proportion of hate speech that it detects proactively before it is reported, it would now also add the prevalence of hate speech to the report over the coming year. She added that Facebook was also working with the industry group Global Alliance for Responsible Media (GARM) to identify appropriate brand safety audit requirements, and would then work with the Media Ratings Council on an audit of its brand safety tools and practices.

Facebook CEO Mark Zuckerberg and his deputies, including Everson, have been making the rounds to assure top advertisers that the company is making progress on stamping down hate speech. The social media giant is reaching out to ad agencies as it faces mounting pressure over its content moderation policies and its handling of President Donald Trump's posts in the aftermath of George Floyd's death in police custody.

In the memo, Everson also said that Facebook is exploring how to extend the offerings in its Brand Safety Hub more broadly, after launching several new tools last month to give advertisers more control over where their ads appear within in-stream placements. She did note, however, that Facebook was unable to provide complete access to the content it deletes, but did provide metadata like the publisher name, video title, and ad impressions.

"We have absolutely no desire to profit from hate or misinformation of any kind, and while there are substantial technical challenges to extending the offerings in the Brand Safety Hub more broadly, we are exploring what is possible," she wrote.

Facebook is also exploring giving moderators better tools for moderating content and membership to Groups on its platform, and ways to make moderators more accountable for the content in groups they moderate, according to the memo. 

Everson also pointed to the new policies that Facebook announced on June 26 to address growing calls from civil rights groups to clamp down on racist and hurtful content on its platform. In a livestreamed address, Zuckerberg said that the company would expand its ad policy to prohibit claims that people with a specific race, ethnicity, sexual orientation or religion are a threat to anyone else. Facebook said it would also begin labeling content deemed "newsworthy" like a speech from a politician — even if it violates the company's policies.

Read Everson's memo below:

Hi All,

I wanted to update you on several new developments and provide you with a response to the 9 product recommendations by the boycott organizers. We have significant work underway to address the major concerns expressed by those calling for the boycott but acknowledge there is much more work to do. 

Mark just announced some important changes:

Changing our policies to better protect immigrants, migrants, refugees and asylum seekers. We've already prohibited dehumanizing and violent speech targeted at these groups - now we're banning ads suggesting these groups are inferior or express contempt, dismissal or disgust directed at them.

Banning posts that make false claims about ICE agents checking for immigration papers at polling places, or other threats meant to discourage voting. We will use our Election Operations Center to work with state election authorities to remove false claims about polling conditions in the 72 hours leading up to election day.


Labeling content that we leave up because it is deemed newsworthy, so people can know when this is the case. We'll allow people to share this content to condemn it, just like we do with other problematic content, because this is an important part of how we discuss what's acceptable in our society -- but we'll add a prompt to tell people that the content they're sharing may violate our policies.

These changes are the result of direct feedback from the civil rights community collected through our civil rights audit. That audit has been led by Laura Murphy, a noted civil rights expert, Megan Cacace, a partner at the respected civil rights law firm of Relman & Colfax.

In addition to the changes that Mark announced, I want you to know that we are also committing to the following important steps:

A third-party audit of our Community Standard Enforcement Report (CSER) which will be completed by a Big 4 Firm, and will include the incidence of violating content.
Adding the prevalence of hate speech to CSER over the coming year (CSER already includes the total amount of hate speech that we remove, as well as the proportion of hate speech that we detect proactively before it is reported).
We are working with the Global Alliance for Responsible Media (GARM) to identify appropriate brand safety audit requirements. We are committed to then working with the Media Ratings Council on an audit of our brand safety tools and practices.

I also want to respond to the 9 product recommendations from the boycott organizers to describe work that is already underway and areas where we are exploring further changes.

The first set of recommendations ask that we provide more support to people who are targets of racism, antisemitism, and hate.

The first recommendation is to create a separate moderation pipeline staffed by experts on identity-based hate for users who express they have been targeted because of specific identity characteristics. Today, hate speech reports on Facebook are already automatically funneled to a set of reviewers with specific training in our identity-based hate policies in 50 markets covering 30 languages. In addition, we consult with experts on identity-based hate in developing and evolving the policies that these trained reviewers enforce.

The second recommendation is to put targets of hate and harassment in touch with Facebook. We agree it is important to provide support to people who have been targeted on our platform. Our approach, developed in consultation with experts, is to follow up with people who report hate speech and tell them about the actions we've taken. We also provide user controls that allow people to moderate comments on their posts, block other users, and control the visibility of their posts by creating a restricted list. We are open to exploring ways to put people who report hate speech in touch with additional resources to find support, as we do do when people report content for suicide and self-injury. That could include helping people connect with organizations who counter hate speech and harassment in their communities.

The third recommendation is to provide more granular information about identity-based hate speech reports. We are committed to continuing to improve transparency about our Community Standards enforcement, and as I mentioned above, we intend to include the prevalence of hate speech in future CSER reports, pending no further complications from COVID-19.

We also hear the request to understand the kinds of hate speech that people report to us - including whether a report is based on a specific protected characteristic like ethnicity. As we have been improving our ability to recognize hate speech proactively across languages and geographies, we have prioritized speed and our ability to remove hate speech. While that has helped us tackle hate in the aggregate, we understand there are gaps felt for how hate can impact individuals or specific groups. We deeply value the views and experiences of groups wounded by hate. We will continue to support efforts to understand how particular communities are targeted by hate on our platform and the connections between online and offline hate, but we don't yet have specific detail on the frequency of attacks on specific groups on our platform.

The next set of recommendations focuses on how we can ensure we do not generate revenue from hate speech or misinformation - including preventing ads from appearing near content labeled as hate or misinformation, telling advertisers how often their ads have appeared next to this content, providing refunds to those advertisers, and providing an audited transparency report.

In response, we first want to emphasize again that hate speech violates our community standards and we remove it as soon as possible. We also work with third-party fact checkers to identify misinformation, and we put prominent labels and reduce the distribution of content or disapprove related ads if the content is rated false or partly false on our platform.

We already take some steps to help advertisers understand how their ads show up on our services, and to provide refunds in certain circumstances. For example, we have built a Brand Safety Hub where advertisers can review publishers, individual in-stream videos, and instant articles in which their ads were embedded. We refund advertisers when ads run in videos or instant articles that are later rated false or partly false by our third party fact checkers. We are not able to provide complete access to content that has been deleted, including for violating our Community Standards, but we do provide metadata such as the publisher name, video title, and ad impressions in these circumstances.

We have absolutely no desire to profit from hate or misinformation of any kind, and while there are substantial technical challenges to extending the offerings in the Brand Safety Hub more broadly, we are exploring what is possible. It will take some time for us to do this, and to obtain more detailed feedback about the systems and controls that would work for our advertisers and our community.

With respect to transparency and audits, our Community Standards Enforcement Reports provide extensive information about our efforts to keep our community safe. We've also set the standard in our industry by publishing regular transparency reports so people can hold us accountable for progress. We will continue investing in this work and will commit whatever resources are necessary to improve our enforcement.

We also have received certification from independent groups, like the Digital Trading Standards Group which specifically examines our advertising processes against JICWEBS' Good Practice Principles and is a requirement for achieving the Interactive Advertising Bureau's Gold Standard. We will continue to work with advertising industry bodies such as the Global Alliance for Responsible Media and the Media Ratings Council to audit our brand safety tools and practices.

The last set of recommendations relate to improving the safety of private Groups on Facebook. Our team of 35,000 safety and security professionals, including 15,000 content reviewers, actively review potentially violating content today, including in private Groups. Our proactive, AI-based detection tools are also used to identify hateful content and Groups that aren't reported to us.  We clearly have more work to do here.

We believe that Group moderators already play a vital role in maintaining their Groups, and we therefore hold them to a higher standard. If moderators post or permit posting of violating content, the Group incurs penalties that can result in the Group being removed from Facebook (or, for less severe violations, prevented from being recommended to others). We are exploring providing moderators with even better tools for moderating content and membership, as well as ways to make moderators more accountable for the content in groups they moderate, such as providing more education on our Community Standards and increasing the requirements on moderatoring potential bad actors.

In summary, we have thoroughly reviewed the 9 product recommendations from the boycott organizers and know we share the goal of limiting hate and divisive content on our platform. 

To reiterate, our immediate next steps include:
A third-party audit of our Community Standard Enforcement Report (CSER) which will be completed by a Big 4 Firm, and will include the incidence of violating content.
Adding the prevalence of hate speech to CSER over the coming year (CSER already includes the total amount of hate speech that we remove, as well as the proportion of hate speech that we detect proactively before it is reported).
We are working with the Global Alliance for Responsible Media (GARM) to identify appropriate brand safety audit requirements. We are committed to then working with the Media Ratings Council on an audit of our brand safety tools and practices.
Last, as Mark announced today, we are updating our policies effective immediately:
Changing our policies to better protect immigrants, migrants, refugees and asylum seekers. We've already prohibited dehumanizing and violent speech targeted at these groups - now we're banning ads suggesting these groups are inferior or express contempt, dismissal or disgust directed at them.
Banning posts that make false claims about ICE agents checking for immigration papers at polling places, or other threats meant to discourage voting. We will use our Election Operations Center to work with state election authorities to remove false claims about polling conditions in the 72 hours leading up to election day.
Labeling content that we leave up because it is deemed newsworthy, so people can know when this is the case. We'll allow people to share this content to condemn it, just like we do with other problematic content, because this is an important part of how we discuss what's acceptable in our society -- but we'll add a prompt to tell people that the content they're sharing may violate our policies.

This isn't work that ever finishes. Hate is an insidious feature of every society, and that is reflected across all platforms. But we also believe in our responsibility to help change the trajectory of hate speech - and while we know we can't eradicate it, we will continue to do everything in our power to shatter its presence on our platform. We are proud of our efforts to improve proactive detection of hate speech, and we'll continue to invest there. We won't permit hate to have a home on Facebook, and we want to work with you as we have through the years, to continue improving on our efforts. We will continue to be your partners, and we will continue to value the feedback you give us on where you see us falling short.

Thanks so very much
Carolyn

Original author: Tanya Dua

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  26 Hits
Jun
26

TuSimple seeking $250 million in new funding to scale self-driving trucks

TuSimple, the self-driving truck startup backed by Sina, Nvidia, UPS and Tier 1 supplier Mando Corporation, is headed back into the marketplace in search of new capital from investors. The company has hired investment bank Morgan Stanley to help it raise $250 million, according to multiple sources familiar with the effort.

Morgan Stanley recently sent potential investors an informational packet, viewed by TechCrunch, that provides a snapshot of the company and an overview of its business model, as well as a pitch on why the company is poised to succeed — all standard fare for companies seeking investors.

TuSimple declined to comment.

The search for new capital comes as TuSimple pushes to ramp up amid an increasingly crowded pool of potential rivals.

TuSimple is a unique animal in the niche category of self-driving trucks. It was founded in 2015 at a time when most of the attention and capital in the autonomous vehicle industry was focused on passenger cars, and more specifically robotaxis.

Autonomous trucking existed in relative obscurity until high-profile engineers from Google launched Otto, a self-driving truck startup that was quickly acquired by Uber in August 2016. Startups Embark and the now defunct Starsky Robotics also launched in 2016. Meanwhile, TuSimple quietly scaled. In late 2017, TuSimple raised $55 million with plans to use those funds to scale up testing to two full truck fleets in China and the U.S. By 2018, TuSimple started testing on public roads, beginning with a 120-mile highway stretch between Tucson and Phoenix in Arizona and another segment in Shanghai.

Others have emerged in the past two years, including Ike and Kodiak Robotics. Even Waymo is pursuing self-driving trucks. Waymo has talked about trucks since at least 2017, but its self-driving trucks division began noticeably ramping up operations after April 2019, when it hired more than a dozen engineers and the former CEO of failed consumer robotics startup Anki Robotics. More recently, Amazon-backed Aurora has stepped into trucks.

TuSimple stands out for a number of reasons. It has managed to raise $298 million with a valuation of more than $1 billion, putting it into unicorn status. It has a large workforce and well-known partners like UPS. It also has R&D centers and testing operations in China and the United States. TuSimple’s research and development occurs in Beijing and San Diego. It has test centers in Shanghai and Tucson, Arizona.

Its ties to, and operations in China can be viewed as a benefit or a potential risk due to the current tensions with the U.S. Some of TuSimple’s earliest investors are from China, as well as its founding team. Sina, operator of China’s biggest microblogging site Weibo, is one of TuSimple’s earliest investors. Composite Capital, a Hong Kong-based investment firm and previous investor, is also an investor.

In recent years, the company has worked to diversify its investor base, bringing in established North American players. UPS, which is a customer, took a minority stake in TuSimple in 2019. The company announced it added about $120 million to a Series D funding round led by Sina. The round included new participants, such as CDH Investments, Lavender Capital and Tier 1 supplier Mando Corporation.

TuSimple has continued to scale its operations. As of March 2020, the company was making about 20 autonomous trips between Arizona and Texas each week with a fleet of more than 40 autonomous trucks. All of the trucks have a human safety operator behind the wheel.

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Jun
26

Commenting platform Spot.IM becomes OpenWeb

Spot.IM, which offers a platform for publishers (including TechCrunch) to manage their user comments, announced this week that it’s rebranding as OpenWeb.

CEO and co-founder Nadav Shoval told me that the new name reflects a vision that’s far grander and more ambitious than the company’s initial product, a location-based messaging service.

“We all felt that this is the time to be proud of what we actually do,” Shoval said. “It’s about saving the open web.”

Specifically, Shoval is hoping to move more online conversations away from the big social platforms like Facebook and back to independent publishers. To illustrate this, he pointed to recent discussions about reexamining or revising Section 230 of the Communications Decency Act, a crucial legal protection for the big online platforms.

While you don’t have to take President Donald Trump’s complaints of Twitter censorship at face value, Shoval said the key is that “no one big tech company should control the conversation.”

To that end, the company has also unveiled an upgraded version of its platform, which includes features like scoring the overall quality of conversation for a specific publisher, incentivizing quality comments by allowing users to earn reputation points and even asking users to reconsider their comment if it appears to violate a publisher’s standards — OpenWeb describes these warnings as “nudges,” so you can still go ahead and post that comment if you want.

“We stopped focusing only on algorithms to identify bad behavior, which we’ve done for years and have become commodity,” said Ido Goldberg, OpenWeb’s senior vice president of product. “What we did here is, we put a lot of time into understanding how we should look at quality and scale in millions of conversations.”

A big theme in our conversation and demonstration was civility — for example, Goldberg showed me how OpenWeb’s nudges had convinced some users to adopt less incendiary language. But I argued that civility doesn’t always lead to quality conversations. After all, racist (and sexist and homophobic and otherwise hateful) ideas can be expressed in ostensibly polite language.

“For us, civility is the baseline,” Goldberg replied. “When things become incivil folks that want to [have a productive conversation] don’t want to be there.”

Shoval added, “There is no silver bullet for quality conversations.” He argued that OpenWeb is trying to encourage these conversations without being seen as “East Coast lefties who are censoring the internet” — a balance it tries to find by working with each of its publishers and being aware of different standards in different geographies. “What we want to do is a never-ending journey.”

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Oct
12

In-office medical advertising startup Outcome Health reportedly misled advertisers

Reddit cofounder Alexis Ohanian is leaving his VC firm Initialized Capital.Per an Axios report, Ohanian is interested in pursuing pre-seed investing versus the seed-stage investments that Initialized is known for.The departure comes weeks after Ohanian stepped down from Reddit's board and instead urged the company to fill the role with a Black candidate.Visit Business Insider's homepage for more stories.

Alexis Ohanian is leaving the Silicon Valley venture capital firm Initialized, according to an Axios report. 

Initialized specializes in more traditional seed-stage investing. Ohanian, per Axios, is interested in pursuing "pre-seed" investments, which would entail working with companies in the earliest stages of development. He'll still work with the firm's existing portfolio companies.

Ohanian cofounded Initialized with Garry Tan in 2011. Starting in 2014, Ohanian was less involved as he began to focus on operations at Reddit, but returned full-time in 2018.

The departure comes weeks after Ohanian announced he was stepping down from Reddit's board, urging the company to fill his role with a Black candidate amid widespread demonstrations protesting systematic racism in the US.

"I believe resignation can actually be an act of leadership from people in power right now," Ohanian said at the time, citing his family as one of the reasons for spurring the act. Ohanian is married to tennis star and champion Serena Williams.

Original author: Katie Canales

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  34 Hits
Oct
06

Flexport’s epic plan to build a freight empire with its $110M raise

President Donald Trump jokingly accepted responsibility for the aesthetic design of the US Navy's latest series of guided-missile ships."The ships that they were building, they look terrible," Trump said. "I would change designs, I looked at it. I said, 'That's a terrible-looking ship, let's make it beautiful. It'll cost you the same, and maybe less.'""It's like a yacht with missiles on it," he added.Visit Business Insider's homepage for more stories.

President Donald Trump jokingly accepted responsibility for the aesthetic design of the US Navy's latest series of guided-missile ships.

"The ships that they were building, they look terrible," Trump said in a Thursday speech at the shipyard in Wisconsin where these warships are built. "I would change designs, I looked at it. I said, 'That's a terrible-looking ship, let's make it beautiful. It'll cost you the same, and maybe less.'"

"You know, sometimes, you can make it look great for less money," Trump added. "I said, 'This is not a good-looking ship. Let's change the design of it.' And I got people in, and we looked at different designs, and as long as we're going to do it and ... how beautiful it is, they gave me a beautiful model that's absolutely, it's like a yacht with missiles on it."

The Navy's Guided Missile Frigate (FFG) program calls for 20 of the ships — the first two costing a little over $1 billion and subsequent ships costing $940 million each, according to a government report in June. These less-expensive, small surface combatants are designed to support larger Navy groups and operate independently; and are equipped with anti-air, anti-surface, and anti-submarine capabilities.

Wisconsin-based shipbuilding firm Marinette Marine Corporation, whose parent company is based in Italy, was awarded a $5.5 billion initial contract for the design and construction of the first 10 frigates by 2035. The frigate's design is based off of an Italy's Fregata Europea Multi-Missione frigate.

"The Navy's Guided-Missile Frigate ... will be an important part of our future fleet," Chief of Naval Operations Adm. Mike Gilday said in April, adding that it was "the evolution of the Navy's Small Surface Combatant with increased lethality, survivability, and improved capability to support the National Defense Strategy across the full range of military operations.

"It will no doubt help us conduct distributed maritime operations more effectively, and improve our ability to fight both in contested blue-water and littoral environments," Gilday added.

Original author: David Choi

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Oct
06

Butterfly nabs $2.4M seed round to improve managers with targeted tips

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Amazon Hisense's new 65-inch H8G 4K TV is a budget-friendly High Dynamic Range (HDR) display with impressive picture quality.The TV includes local dimming for deep black levels, along with quantum dot technology for wide color capabilities.The Android TV platform is integrated as well, enabling extensive smart TV support with Google Assistant voice control.   For a current sale price of $699.99, the 65-inch H8G is one of the top performers in this price range.

 

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The market for 65-inch TVs in the under $1,000 price range has changed dramatically over the last five years. Impressive bang-for-your buck display models from companies like Vizio and TCL have been game-changers in this space, packing advanced features into surprisingly affordable packages. 

A third manufacturer, Hisense, has also been making strides in the value-priced TV arena, but its displays have typically fallen short of similarly priced models from Vizio and TCL. Starting with its 2019 lineup, however, the company began to step up its game in color and contrast, thanks in large part to the addition of full-array local dimming and quantum dots to more models in its lineup.

This improved quality now continues with Hisense's brand-new 2020 Quantum Series. The collection is led by the flagship H9G, but it's the slightly less advanced H8G that might offer the best overall value. In fact, the H8G is the first Hisense TV I've reviewed that I can wholeheartedly recommend as a comparable or, in some cases, even superior alternative to similarly priced models from Vizio and TCL.     

Design

The H8G isn't exactly a standout when it comes to style, but considering its budget-friendly pricing, the display offers a decent enough design. 

At 3.1 inches deep, the panel is a little thicker than some similar offerings. Metal left and right feet stands are also included and must be screwed into the bottom of the panel after unpacking. The top and sides of the panel feature a virtually bezel-less frame, while a thicker border rests at the bottom of the screen. With that said, the image itself does not reach the edges of the panel when the TV is turned on. Instead, a thin black border is visible around the image.

Most of the display's inputs are located on the back left side of the panel, including three side-facing HDMI (one audio return channel, or ARC). A fourth HDMI port is located in a rear-facing position to the right of the rest of the connections. Though many new 2020 TVs from other brands are starting to include HDMI 2.1 ports, the H8G sticks with older HDMI 2.0b ports. This shouldn't be a big issue for most people, but it does prevent the TV from supporting a few advanced features, like enhanced Audio Return Channel (eARC) and Variable Refresh Rate (VRR).

A black remote with rubber buttons and integrated Google Assistant voice control is also included. The remote is nothing special but it functions well, and it's an improvement over older Hisense remotes which had plastic navigation buttons that all sat flush with one another. This made it hard to feel your way around different buttons when watching movies in the dark. Thankfully, the new remote makes it easier to distinguish between different buttons. 

Specs

The H8G offers access to an extensive collection of streaming apps. Amazon 65-inch VA LCD panel4K Ultra HD 3,840 x 2,160 resolution60Hz native refresh rateFull-array local dimming with 90 zonesDolby Vision, HDR10, and HDR10+ supportQuantum dot technology with wide color gamut capabilitiesMeasures 57.0×35.8×11.1 inches with feet stand attachedWeighs 44.1 pounds with feet stand attachedFour HDCP 2.2 compliant HDMI 2.0b inputs (one ARC)Android TV platform with Google AssistantWi-Fi and Ethernet connectivity10w x 2 speakersClick button remote with voice control

Setup

Like most modern smart TVs, setting the display up is a fairly simple process, but you will need an internet connection to get the TV updated and synced with your Google account. Once you turn the display on for the first time, the TV will walk you through a series of general configurations, terms of service agreements, and privacy setting options. It also offers a handy option to use an Android phone for the setup process, which easily lets you carry over your Google account info and Wi-Fi settings to the TV. 

After the initial configuration process, you can go ahead and access various streaming apps through the TV's interface, or switch inputs to your cable box, antenna, or other connected media devices. I use an Onkyo AV receiver connected to the TV's HDMI Audio Return Channel (ARC). The receiver is hooked up to an LG 4K Ultra HD Blu-ray player, a Nintendo Switch, and an Xbox One X. All of my components are correctly passed through to the TV with full 4K HDR support when available.  

If you'd like to tweak the default image settings, the TV includes an extensive assortment of picture calibration modes. For the most accurate Standard Dynamic Range (SDR) out-of-box picture in a dark room, I recommend using the Theater Dark mode with Color Temperature set to Low and Local Dimming set to High. If you're watching in a brighter environment, you should use the Theater Day mode. Meanwhile, when watching HDR10 videos you should use the HDR Theater mode, and when watching Dolby Vision videos you should use the Dolby Vision Bright mode.

Picture performance

With local dimming and 700 nits of peak brightness, the H8G offers impressive HDR performance. Hisense

For a 4K TV in this price range, the Hisense H8G is a genuinely impressive display. It holds its own against other leading mid-range models, like the Vizio M-Series Quantum and the TCL 6 Series. Performance can't rival high-end TVs from LG, Samsung, and Sony, but the H8G actually looks better than several more expensive mid-tier models from those brands. 

The H8G's strong picture quality is largely a result of two display technologies: quantum dots and full-array local dimming. Quantum dots allow the TV to cover the DCI-P3 wide color gamut. This means that when you watch HDR movies on the TV, you're able to enjoy the full spectrum of colors you'd see in theaters. Full-array local dimming, meanwhile, allows the TV's LED panel to dim and brighten in specific sections across the screen. This results in deeper black levels and more precise highlights. 

LED TVs without these two features tend to produce washed out contrast and milky black levels. These flaws are less noticeable when watching TV in a bright room, but if you're someone who likes to watch movies in a dark home theater setting, then you'll definitely appreciate the benefits that local dimming and quantum dots provide.  

The H8G's implementation of local dimming uses 90 zones on the 65-inch model. Generally, the more zones a TV has, the better its  black level and contrast performance will be. So, 90 is a very solid number for a display in this class. For comparison's sake, the 65-inch Vizio M-Series Quantum also uses 90 zones, while the 65-inch TCL 6 Series uses 120 zones.     

In practice, the local dimming translates into strong black level performance, allowing dark scenes to appear nice and inky. It also helps the TV achieve a peak brightness of around 700 nits. A lot of HDR movies and shows are graded for 1,000 nits, so the H8G can get fairly close to covering the range that content creators have in mind.  

To test the TV's picture quality, I watched a variety of 4K Ultra HD Blu-ray discs and streaming titles, including many Dolby Vision, HDR10, and HDR10+ movies and shows. Though I initially ran into some odd issues with HDR10+ content, which resulted in images appearing desaturated, an update corrected this problem.

Overall, 4K HDR movies and TV shows look wonderful on the display, no matter what format they're in. Movies filled with bright colors, like "Aquaman", pop with impressive intensity while avoiding any color bleeding or harshness. The climactic underwater battle in "Aquaman" is an especially impressive showcase for the H8G's contrast and color performance, with specular highlights that dazzle and intricate fine details.

The opening scene of "The Matrix," meanwhile, offers a telling demonstration of the TV's local dimming and black level performance, resulting in inky shadows. As police officers search for Trinity in a dark apartment, their flashlights create bright highlights against deep blacks, without any noticeable artifacts.  

With that said, black level performance isn't perfect. Like all local dimming TVs, there are times when you can see the zones at work and blooming around bright objects is occasionally visible. A scene in "Harry Potter and the Sorcerer's Stone" where the kids are approaching Hogwarts in boats at night is a fitting example of this. The lights on the boats cause bright halos to bleed out into the shadows, giving the scene's contrast a patchy look.

As a whole, though, blooming and vignetting are actually pretty mild on the H8G. In fact, the TV seems to favor raising the black levels across the screen as a way to help combat uneven blooming. A test pattern of a moving starfield reveals this behavior. On other local dimming TVs I've reviewed, the starfield often appears patchy, with quadrants of stars visible against pitch black space. On the H8G, however, the starfield remains nice and uniform with all the stars visible, but the dark space between the stars isn't pitch black. 

In other words, black levels on the H8G are sometimes a bit lighter than some other local dimming TVs and overall contrast isn't quite as high. This gives the TV's image a slightly flatter look compared to the TCL 6 Series. But, on the plus side, uneven blooming is less frequent.   

Like most LCD TVs that use a Vertical Alignment (VA) panel, the H8G doesn't have particularly wide viewing angles. Colors and contrast distort when viewing the picture from the side. This is common for TVs of this type, however, and performance is on par with other mid-range models. Overall screen uniformity is decent, but I do notice some light vertical lines with slight brightness differences across the screen now and then, particularly when playing HDR video games. Again, artifacts like this are pretty common for TVs of this type, and I don't think most buyers will be distracted by these minor flaws. 

Android TV features

The H8G includes a voice remote with Google Assistant support. Hisense

Honestly, I've never been a huge fan of the Android TV platform. I find the interface to be a bit drab and performance has been very hit and miss across different devices I've tried. An older Hisense Android TV I reviewed was particularly problematic, with odd glitches related to the TV's settings menu that caused different modes to activate unintentionally, while also making it impossible to adjust the picture in certain apps.

Though I'm still not terribly impressed by the visual interface, my experience with Android TV has been a lot better on the H8G, and there are no major glitches to report. The platform seamlessly integrates with existing Google accounts, and includes access to a large selection of apps. Virtually any popular service you could want is featured, including Disney Plus, Netflix, Google Play, YouTube, Amazon Prime Video, Hulu, and Vudu. HBO Max is also supported, which is noteworthy since that service is currently missing from Roku and Amazon Fire TV devices. The only major app that isn't currently available is Apple TV Plus.  

The interface is broken up into a series of rows, with sections for Apps, Play Next, and various recommendations. General navigation between menus is fairly responsive, but the Hulu app is unusually slow compared to other services on the display, and there can be some lag in other apps as well. 4K HDR playback and Dolby Atmos are also supported through most apps that offer such features. 

Google Assistant support is integrated, and the included voice remote works well. Content searches are accurate and the system does a nice job interpreting my spoken commands. That said, the results don't always include options for all the apps that titles are available on. Other queries, like weather and general questions, are also typically handled well, allowing you to ask the TV for details on everything from traffic to cocktail recipes.  

All things considered, the H8G's Android TV implementation is responsive and comprehensive enough that most buyers will find little need to supplement the TV with a separate streaming box or streaming stick.   

The bottom line

I've been less than impressed with some older Hisense TV models, but starting with the company's 2019 lineup, the brand has really stepped things up. Thankfully, that trend continues with its new 2020 65-inch H8G 4K TV. At $699.99, the display is one of the better 4K TVs you can buy in this price range.

Overall picture quality can't compete with flagship sets that cost over $1,000, but if you want an affordable 65-inch display with solid home theater capabilities, Google Assistant support, and a large collection of smart TV apps, the H8G is an excellent purchase.   

What are your alternatives? 

The Hisense H8G's primary competitors are the Vizio M-Series Quantum and the TCL 6-Series. All three TVs offer pretty similar performance and all three incorporate quantum dots and full-array local dimming. In general, the TCL can produce deeper black levels with better overall contrast, but it's a little more expensive and it tends to display more vignetting. Meanwhile, the Vizio is also a very strong performer, but I actually prefer the Android TV interface on the H8G compared to the SmartCast platform. 

If you're willing to pay over $1,000 for a 65-inch TV, there are better options from companies like LG, Sony, and Samsung, but in the $699.99 range, the H8G is better than any comparatively priced model from those brands. 

In addition to the 65-inch model we reviewed, the H8G is also available in a 75-inch size for $1,299.99, a 55-inch size for $499.99, and a 50-inch size for $399.99. The 50-inch model is especially noteworthy as it's becoming more difficult to find TVs with this level of performance at that size. 

Pros: Support for all three major HDR formats, 700 nits of peak brightness, local dimming, Android TV platform with a large selection of apps, voice remote with Google Assistant 

Cons: Overall contrast isn't quite as high as some competing models from TCL and Vizio, viewing angles are mediocre, smart TV navigation can be a little sluggish, no HDMI 2.1 ports

 

Original author: Steven Cohen

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Oct
06

Spiro raises $3M to build CRM tools for businesses that don’t like CRM

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Andy Boxall/Business Insider Kygo's A11/800 headphones feature a fashionable design that all buyers can appreciate, but their style will appeal the most to fans of the Norwegian DJ behind the brand.With up to 40 hours of playback, the headphones' battery life is more than enough to last a week, even with a lengthy commute or listening session each day.There's plenty of volume and a rich sound with lots of bass, plus an app with an unusual graphic equalizer to help tailor the sound further. The regular $249 price is already a good value considering the features you get, but at a current sale price of just $170, the headphones are an even better buy. 

A music producer making headphones? Well, it worked for Beats by Dre, so why not Norwegian DJ Kygo? In fact, I've only heard of Kygo due to his exploits in the world of tech, starting with headphones and speakers, and more recently a partnership with Skagen to produce a special edition Falster 3 smartwatch. 

Kygo's latest headphones are the A11/800, which sit at the top of the brand's range. The headphones feature Bluetooth support and active noise cancelling technology, just like you'd expect from a pair of expensive cans. Except, at a regular price of $249 and frequent discounts below $200, the A11/800 undercut many competitors. 

Should you be tempted? Apple's Beats line has cornered the market in DJ-backed headphones, and has steadily grown into a mega-brand with the tech to match its bold and bassy sound. Can Kygo and the A11/800 compete? I've been listening for a week to see if Beats should beat it. 

Specifications

Weight: 250 grams/8.8 ouncesDrivers: 40mmConnectivity: Bluetooth 5.0, NFC, 3.5mm Codecs: AptX, AptX LL, AACBattery: 40 hours without ANC, 19 hours with ANC, two hours charging using USB Type-CApp: Kygo Life for iOS and Android 

Andy Boxall/Business Insider

Design

The Kygo A11/800 are made from plastic with faux leather covering their memory foam ear cups, and a soft padded headband. My review model is in a stark white, and a black version is also available. The construction is solid, in that they don't feel badly made, but they do creak and groan when flexed and folded up. I noticed this especially when out walking and listening to spoken word, moving my head quickly when listening at home, and when unfolding the headphones before putting them on.

I like the simple, minimalist design. The all-white body looks cool, and the large Xs on each ear cup gives the headphones some visual interest, without going overboard with the branding. Wearing them isn't going to suddenly promote you as a huge Kygo fan, which increases the appeal to those who don't know who the DJ is. The cups are just the right size too, perfectly maintaining a sleek profile on your head, while the headphones fold down into a handy size when you're done. 

They have a vice-like grip on your head so they won't come loose. With that said, they aren't really suited for use in the gym or while exercising, as the ear cups quickly make your ears sweat. Combine this with the heavier than expected weight and a grip that won't give up, and the A11/800s aren't great for extended listening sessions. On the plus side, they don't pull on my glasses much, which is a pleasant change compared to other tightly fitting headphones.

Controls are located on the right ear cup and are a mixture of physical and touch sensitive buttons. The power, ANC, and ambient sound modes are controlled by three physical buttons on the side of the cup. These are easily located and you're told through the headphones the mode you're in, which is very helpful. 

The touch controls are less successful with an unacceptably slow reaction time, meaning I get caught in an endless play/pause loop. There's a proximity sensor to pause the music when you take the headphones off. This works well but only when you take the headphones off completely, not just off your ears to leave the headphones hanging around your neck.

Annoying creaks and limpet-like fit aside, the Kygo A11/800s are a stylish, fashionable pair of headphones that I'm proud to wear out and about. 

Performance

There is a 40mm driver inside each ear cup, and they are capable of delivering ear-splitting levels of volume. It's not the most detailed sound, but there's no question these are seriously loud. When listening to Spotify on an iPhone 11 Pro I have no need to take the headphones above half volume. This isn't really a complaint. It's nice to wear a pair of headphones that has power in reserve for when I really want to block out the world.

The balanced sound they deliver is really great, and the headphones clearly define vocals, mids, and bass in the soundstage. Where your typical Beats headphones prioritize the bass, the A11/800s add a similar degree of punch to a beautifully rounded soundstage. If my sweaty ears didn't make me take the Kygo's off after a bit, I probably wouldn't want to. The engaging, bright sound is really addictive. 

I listened to Twice's entire new "More & More" EP, with the excellent Shadow being the standout track. The A11/800s center the stunning, crystal clear lead vocals, and excite with some superb stereo separation. Listening to Clozee's "Inner Peace" further demonstrates the A11/800s' strengths, resulting in solid, punchy bass, bright mids, and a tight center-biased soundstage. Blackpink's bombastic "Kill This Love" encourages you to turn up the volume, and from the angry lyrics to the stream of low bass towards the end of the track, it sounds fantastic when you do. 

Performance isn't perfect though. I'm not hearing anything new through the A11/800s, and the sound can get muddled and harsh at higher volumes when listening to complex tracks. There is noticeable background hiss between tracks which concerns me, and with the ANC on it gets even worse. I don't think it makes any difference to the music, but it does make me concerned about why it's there in the first place. In addition to AptX, it's good to see AptX LL, the low latency codec designed for gaming, ensuring even with a wireless connection the on-screen action syncs with the audio. 

Andy Boxall/Business Insider

Noise cancellation and app

The sound quality is affected when you switch on the ANC, and worse, there is a noticeable increase in pressure around the ears when you use ANC. The Kygo A11/800s tightly seal around your ears and you definitely notice the change when the ANC kicks in. When out walking, the ANC minimizes the sound from traffic around me, but not as effectively as Sony's WH-1000XM3. In the home, the Kygos remove voices around you, and the ambient sound of washing machines and kettles. 

They provide a good escape, but the extra pressure does affect the sound quality a little too much. The sound is fuller, brighter, and more enjoyable with ANC off, and with deeper bass response when on. Download the Kygo Life app and you can switch on the ANC through it instead of using the button on the headphones. The app also allows you to activate the headphones' Awareness or Ambient mode. Awareness lets in 50% of the surrounding noise and all the voices, while nothing is filtered out using Ambient mode. 

The main reason you'll want to download the app is for the equalizer, but don't think you're going to get a few sliders and that's it. Instead of this, there are four cities (stay with me here) on the four sides of the screen — New York, Ibiza, Los Angeles, and Bergen. You move a spot around the screen to tune the sound, which Kygo says matches the vibe of the city, or something. It's partially successful, and I did manage to find a setting that sounds better than the flat curve, but most spots sound pretty bad otherwise. Overall, I recommend just leaving the equalizer settings as they come out of the box. 

Battery life and connection

Connection is quick and simple, and doesn't require the app if you don't want to download it. With that said, firmware updates may be delivered through the app in the future, so it's probably worth downloading either way. The Kygo A11/800s use Bluetooth 5.0 but I've found the range to be a little shorter than other headphones. I encounter stutters and pauses around 26 feet away from the device. However, with my phone in my pocket, the connection is rock-steady. 

The battery life is supposed to be around 40 hours without ANC, or 19 hours with ANC. I've used a mixture of modes during my review and the headphones passed 30 hours, which is excellent. I've only had to charge them once and that was after more than a week of daily use. Charge time is two hours and performed using a USB Type-C cable. A 3.5mm cable is included if the headphones run out of power and you still want to listen. The battery life is a serious benefit here, and I'm constantly surprised by how slowly the battery meter in the Kygo Life app seems to decrease. 

Andy Boxall/Business Insider

The bottom line

Ignore the creaky chassis and annoying background hiss, and the Kygo A11/800s deliver a fun, enjoyable sound with more volume than you'll ever want. The battery life is excellent and will definitely appeal to those who either forget to charge headphones, or want a set that lasts a week of lengthy commuting. The ANC works well, but does affect the sound, and these aren't the most detailed headphones available. For the price, the Kygo A11/800s are a good value, but if you spend more you can find a pair of headphones with much better sound quality. 

What are your alternatives?

The $299 Beats Solo Pro are the obvious competitor, sharing the ANC feature and delivering a bass-heavy sound with a lifestyle-driven design. The Sony WH-1000XM3s have better ANC and a sweet, detailed sound, but they will cost you around $350. 

We really like the sound delivered by Master & Dynamic's over-ear headphones as well, and recommend the $249 MH40s, but if you want ANC you'll have to splash out $499 for the MW65s. Sennheiser's $350 Momentum 3 headphones are very impressive all round, but are much larger and more expensive. 

Though overall performance isn't as strong as the competitors listed above, the Kygo A11/800 headphones offer a lot of value for their price. Buyers who want the best noise cancellation performance and sound quality will have to spend more, but the Kygo A11/800 are a solid purchase for listeners with less demanding audio needs.     

For even more headphone recommendations, check out our best noise-cancelling headphones guide.

Pros: Reasonably priced, effective noise cancellation, lots of volume, long battery life

Cons: Plastic case creaks, background hiss frustrates, can cause ears to get hot

Original author: Andy Boxall

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Oct
11

Lori Systems wins Best of Show at Startup Battlefield Africa

Telemedicine is becoming more widely embraced by the day — and not just for humans. With a pet in roughly 65% of U.S. homes, there is now a dizzying number of companies enabling vets to meet with their furry patients remotely, including Petriage, Anipanion, TeleVet, Linkyvet, TeleTails, VetNOW, PawSquad, Vetoclock and Petpro Connect.

One of these — a two-year-old, 13-person, LA-based startup called Airvet — unsurprisingly thinks it is the best among the bunch, and it has persuaded investors of as much. Today, the company is announcing $14 million in Series A funding led by Canvas Ventures, with participation by e.ventures, Burst Capital, Starting Line, TrueSight Ventures, Hawke Ventures and Bracket Capital, as well as individual investors.

The pandemic played a role in Canvas’s decision, as did a smart model, suggests general partner Rebecca Lynn, who says she has looked at many telemedicine startups over the last 11 years and that she fell for Airvet after using the service for the animals that live on her own small farm. Plus, she adds, “COVID has been a massive accelerant to adoption.”

We asked Airvet’s founder and CEO, Brandon Werber, to make the company’s case to us separately.

TC: Why start the company?

BW: My dad is one of the most well-known vets in the U.S. — celebrity vet Dr. Jeff Werber. We saw the impact that telehealth was making in the human world and wanted to bring the same access and level of care we get for ourselves to our pets. Since I grew up in the pet space, I know it intimately and recognized a lot of inefficiencies in the delivery of care and how vets have been unable to meet the evolving expectations of pet owners.

TC: How are you connecting vets with their pet patients?

BW: We have two apps. One is for pet-owners to download to talk with a vet, and one is for vets to download to organize workflows and talk to their clients. We do not usurp any existing vet relationships. Instead, we partner with vet clinics and enable them to conduct telehealth visits and simultaneously enable pet-owners to have access to vets 24/7, even if they don’t live nearby a vet hospital.

A huge portion of pet owners in the U.S. don’t even have a primary vet. For serious health issues like surgery, animals still need to go in-person, and network vets can even refer them. We’ve also seen Airvet used as curbside check-in, where pet-owners can chat and follow their pet’s in-person vet appointment via live video from the parking lot.

TC: I see there is a minimum charge of $30 per visit. How do you make this model work financially for vets?

BW: Vets view us as an additional revenue-generating tool on top of their base income. We don’t hire vets. Our network of 2,600+ vets are largely the same vets who use Airvet within their own hospital. They can decide at will, like an Uber driver, to swipe online to be part of the on-demand network and take calls from pet parents anywhere in the country to generate additional income.

TC: What have you learned from startups that tried this model before?

BW: All the startups that came before us are not consumer-first and are just focused on building tools for vets, so their platforms cannot be used by every pet owner. Instead, they can only be used by pet owners whose own vets use that specific platform, which is a tiny fraction of vets and therefore a tiny fraction of pet parents.

TC: Do you have ancillary businesses? Beyond these vet visits, are you selling anything else?

BW: For now, just the vet visits, which range from a $30 minimum to higher, based on the vet and specialty. Over time, we have plans and partnerships lined up to expand into other pet health verticals.

A projected $99 billion will be spent on pets in the U.S. alone in 2020, and for us, telemedicine is only the beginning.

TC: Does Airvet involve specific practice management software?

BW: No. We provide the workflow layer enabling vets to schedule virtual appointments, which will soon be able to be fully integrated with their existing systems and workflows.

TC: When a customer calls a vet for $30, is there a time limit?

BW: There is no time limit and cases will usually stay open for three full days, so pet parents can continue to access the vet via chat for any follow-up questions or concerns.

TC: Are you competing at all on pricing?

BW: Our goal is to work alongside the hospitals, not to compete with them or replace them. You can’t take blood virtually or feel a tumor or do a dental. People always will need to go to the vet.

What we want to do is help [pet owners] understand when [to come in]. The average pet parent only goes to the vet 1.5 times a year. A huge segment of users on Airvet have already connected with a vet six times more than that and save time and stress in doing so.

It’s not about competing for us, it’s about being the provider of care in between office visits [and helping] pet parents who have used our service ultimately avoid an unnecessary emergency visit.

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Nov
15

Why enterprises are getting zero trust wrong

Apple will finally let iPhone owners set their favorite apps and services as their default web browser and mail apps in iOS 14.But many were left wondering why Apple is only allowing custom app defaults for mail and web browsing and not other categories like music, maps, or calendar.Apple's Craig Federighi recently told YouTube personality Marques Brownlee that Apple is taking a cautious approach by starting with just email and web browsing. But he also said that this is just where Apple is starting.Visit Business Insider's homepage for more stories.

When Apple's iOS 14 update launches this fall, iPhone owners will finally be able to set their email app and web browser of choice as their default option — a change that Apple fans have wanted for years.

That means if you prefer a web browser other than Apple's Safari — like Google Chrome —or an email app besides Apple's Mail app, you'll be able to set those services as your default apps when you click a link or compose an email.

Although it's a welcome addition that will add convenience for iPhone users, many were left wondering why Apple is only offering the option to choose defaults for web browsers and email apps and not other popular categories like maps or music.

Craig Federighi, Apple's senior vice president of software engineering, recently answered that question when speaking with tech critic and YouTube personality Marques Brownlee. Apple is essentially taking a cautious approach to prevent developers from trying to work around Apple's rules and potentially mislead users, Federighi said during the interview with Brownlee.

"We know how platforms can sort of descend into chaos," Federighi said. "Particularly when apps that might not honestly even be browsers decide they're going to be a browser, and try to hook into being your browser because maybe they could redirect you to a different tracked ad experience when you click on something." 

But he also added that this is just where Apple "started," possibly hinting that Apple may expand the available choices in the future. Apple started with email and web browsers because those were two categories consumers wanted to customize the most, Federighi said.

Apple has criteria in place that apps will have to meet in order to be set as a default email service or web browser. Only general purpose web browsing apps, like Google Chrome or Mozilla Firefox, for example, will be able to be chosen as default web browsing options. This should prevent developers behind other types of apps, like games, from building web browsing capabilities into their apps just so they can be set as defaults. 

"We are very careful about making sure that that experience, that we don't have people getting misled," Federighi said.

The change could also help appease app developers at a time when Apple and other large tech companies have been caught in the middle of antitrust concerns. Critics like Democratic Sen. Elizabeth Warren of Massachusetts have argued that Apple's position as being the operator of the iOS ecosystem and App Store gives its own services like Apple Music an unfair advantage against competitors. The European Commission also recently launched two antitrust probes into Apple over Apple Pay and its App Store policies.

Apple announced its new version of iOS as well as other critical updates for its most important products during its Worldwide Developers Conference on Monday. The update will roll out to iPhones this fall. 

You can watch the full interview below. 

 

Original author: Lisa Eadicicco

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Oct
12

Omnyway raises $12.75M to connect advertising and mobile commerce

Google's CEO announced in April the company would slow down hiring except in "strategic areas", like its cloud platform. The cloud unit had the most sizable employee increase of all of Google's product areas in 2019, and is continuing to hire despite the coronavirus crisis. There are a handful of valuable skills that help Google Cloud employees thrive, said Google Cloud's VP of Human Resources, Brigette McInnis-Day. Empathy, self-reflection, and a willingness to collaborate are all important. Visit Business Insider Premium for more stories.

As the pandemic forces companies to tighten budgets and cut staff, the cloud industry appears to be thriving during the crisis, including within Google. 

Google CEO Sundar Pichai announced during April's quarterly earnings call that the company would "slow down the pace of hiring for the remainder of 2020, while maintaining momentum in a small number of strategic areas." One of those strategic areas: its cloud unit.

Google Cloud saw the largest employee increase in 2019, and is still hiring rapidly despite the slowdown across other product teams, the company says. 

"What we're doing in Cloud is being very deliberate about which targeted areas we need growth," Brigette McInnis-Day, Google Cloud's vice president of human resources, told Business Insider, adding that the unit is focused on its technology divisions, customer success, and emerging markets teams. 

In the eight months since McInnis-Day joined Google Cloud to help grow its team, she's found that there are a set of valuable interpersonal skills that help employees thrive. 

Now that Google's hiring process — which includes multiple interviews, often over several days — takes place entirely online, it can actually help those more subtle skills stand out. Talking with potential hires when both parties are at home "provides more confidence and comfort in themselves versus coming into a new environment," McInnis-Day said. 

"I think it's beneficial both for the candidate and for the interviewer because you see them in a more of a personal environment," she said, "So you get to see more of what the candidate shares with you."

McInnis-Day walked us through what Google is looking for in new hires, so if you want to impress a Google Cloud recruiter, here are the traits you should try to emphasize:

Brigette McInnis-Day, who oversees Google Cloud's hiring strategy, said the company looks for three big traits during interviews. Google Empathy 

As the Google Cloud Platform continues to grow, the team actively recruits engineers that it believes can build products based on what customers need, according to McInnis-Day . 

"We're in a unique time," she said. "From a technical perspective, it's really asking questions to understand the business issues, to make sure we know what we're solving for."

Listening to feedback and following through is a big part of retaining customers and building trust, McInnis-Day said, and the technology team is just as active in Google's relationship-building process as the sales and customer service teams are. The ability to translate customer feedback into concrete product decisions requires empathy. 

"It's very important that the solution is mirroring what's needed," she said. 

Self-reflection

Self-reflection and empathy go hand-in-hand, McInnis-Day said. As the coronavirus pandemic forced workers across the country to stay at home — and with more companies considering permanent remote work— Google Cloud engineers were pushed to think about how it would impact the long-term goals for their products. In some cases, that meant redefining what was important. 

"They're very self reflective and they know what they need or want." McInnis-Day said of employees. "They know what questions to ask." 

Honest, open reflection is key to building strong, intuitive products at any tech company, she said. Software engineers should always think beyond standard benchmarks and not be too proud to ask questions. McInnis-Day often asks herself, "Are they going to challenge the status quo?"

"We're also finding high-humility in the people — the candidates — we're seeing," McInnis-Day said. "They can tolerate ambiguity and also can take risks."

Willingness to collaborate

Collaboration is encouraged across tech companies and fostered through the open work environments, plentiful places for employees to relax, and mini kitchens littered throughout campuses at Google, Facebook and Microsoft.

The need for effective, enthusiastic collaboration has only increased since local stay-at-home orders went into place, McInnis-Day said. Employees leverage in-house tools to work with their teams and bounce ideas off each other. 

"I think the piece that's been so amazing to me coming in to work at Google is their collaborative tools," McInnis-Day said. 

Online collaboration has been a big part of Google Cloud's growth in the last few months during the pandemic, she said: "And then we look for that in the candidates as well."

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Original author: Keerthi Vedantam

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