Jun
05

Bias: At-Home Film Screening Event

Amy and I, along with Techstars, were Executive Producers for Robin Hauser‘s film “bias“.

It’s an extremely helpful documentary around understanding unconscious bias. When Robin made the film, she concentrated on examples around gender and race, but the principles apply to all aspects of bias.

I’ve always felt the final wording on the overview captured the film well.

bias is a film that challenges us to confront our hidden biases and understand what we risk when we follow our gut. Through exposing her own biases, award-winning documentary filmmaker Robin Hauser highlights the nature of implicit bias and the grip it holds on our social and professional lives.

Throughout the film, Robin gives voice to neighbors concerned about profiling in their communities, CEOs battling bias in their businesses, and those of us hesitant to admit our own biases. After confronting her unconscious bias, Robin turns to action by engaging with innovative experiments – from corporate strategies to tech interventions and virtual reality – that are reshaping our understanding of implicit bias and attempting to mitigate it.

On Thurday, June 25th at 11am PST (2pm EST) there will be an online panel discussion around Bias. In advance of the panel discussion, you’ll get a link to watch the film online.

Along with Robin, the panelists are Kate Mitchell (Scale Venture Partners), Heather Gates (Deloitte & Touche), and Elliott Robinson (Bessemer Venture Partners).

I appreciate the sponsors – NVCA, Salesforce Ventures, Deloitte, and SVB – for hosting. I’m an enormous fan of Robin’s work (Amy and I also were Executive Producers for her documentary Code: Debugging the Gender Gap) and I learned a lot from both films.

I encourage you to sign up for the discussion and the free screening of the film online. I just did …

Original author: Brad Feld

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Jun
05

Best of Bootstrapping: Bootstrapping by Piggybacking from Romania - Sramana Mitra

You may have been reading our PaaS coverage, as well as Bootstrapping by Piggybacking posts. Well, 123FormBuilder CEO Florin Cornianu has built a $6 million SaaS business using this...

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Original author: Sramana Mitra

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Jun
05

June 11 – 489th 1Mby1M Mentoring Roundtable for Entrepreneurs - Sramana Mitra

Entrepreneurs are invited to the 489th FREE online 1Mby1M mentoring roundtable on Thursday, June 11, 2020, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. If you are a serious...

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Original author: Maureen Kelly

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Jun
05

What grocery startup Weee! learned from China’s tech giants

When Larry Liu moved to the U.S. in 2003, one of the first challenges he experienced was the lack of Chinese ingredients available in local groceries. A native of Hubei, a Chinese province famous for its freshwater fish and lotus-inspired dishes, Liu got by with a limited supply found at local Asian groceries in the Bay Area.

His yearning for home food eventually prompted him to quit a stable financial management role at microcontroller company Atmel and go on to launch Weee!, an online market selling Asian produce, snacks and skincare products.

Like other players in grocery e-commerce, the five-year-old startup has seen exponential growth since the coronavirus outbreak as millions are confined to cooking and eating at home. Nearly a quarter of Americans purchased groceries online to avoid offline shopping during the pandemic, according to Statista data. Online grocery giants Instacart and Walmart Grocery boomed, both hitting record downloads.

In a Zoom call with TechCrunch, Liu, who’s now chief executive of Weee!, said that COVID-19 played a “very important role” in his company’s recent growth, and paved its way to profitability.

“It happened a lot faster than we expected, but we were already growing rapidly with even more ambitious plans for expansion prior to COVID-19,” he said. “People are buying more because restaurants are closed. Many are first-time users of grocery delivery.”

The startup’s revenue is up 700% year-over-year and is estimated to generate an annual revenue in the lower hundreds of millions of dollars.

Online grocery, the WeChat way

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Jun
05

488th Roundtable Recording on June 4, 2020: With Pamela York, Atasi Ventures - Sramana Mitra

In case you missed it, you can listen here: 488th 1Mby1M Roundtable June 4, 2020: With Pamela York, Atasi Ventures

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Original author: Maureen Kelly

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Jun
05

How to get the most from your corporate VC after you get the check

Scott Orn Contributor
Scott runs operations at Kruze Consulting, a fast-growing startup CFO consulting firm. Kruze is based in San Francisco with clients in the Bay Area, Los Angeles and New York.
Bill Growney Contributor
Bill Growney, a partner in Goodwin’s Technology & Life Sciences group, focuses his practice on advising technology and other startup companies through their full corporate life-cycle.

Raising capital from a corporate VC can bring many benefits beyond just money. Strategic CVCs, who measure ROI based on the strength of the strategic partnership with their portfolio companies as well as the financial return, will typically seek to maximize their relationships with startups for a long time after the investment is made.

Specifically, a CVC investor can offer the following to an entrepreneur:

Resources and product feedback. CVC parent companies often have deep institutional expertise and teams of subject-matter experts who can advise startups on product development and guide them through issues.

Partnerships. CVCs can leverage their supply chain and operations to build new partnerships that otherwise may have taken months or years for startups to create.

Distribution. Strategic CVCs can become a distribution channel for a startup, connect that startup with their suppliers, or even use the startup to become a channel for the parent company.

Branding halo. If a large company is willing to invest in your startup, it’s a strong signal that your product is good and that your business has a bright future.

Acquisition. Many CVCs invest in startups that they may want to acquire down the line. A CVC may also endorse an exit-seeking portfolio company to their partner companies or suppliers.

Granted, seeing results from these benefits takes time, and even the best of intentions during a capital raise process may not always yield an optimal strategic relationship.

Here’s a list of factors to keep in mind for founders who want the best chances of a productive and successful relationship with their CVC.

Know which type of CVC you’re dealing with from the outset. In our previous posts, we outlined the three types of CVCs — experienced institutional investors, industry-specific strategics, and beginner or “tourist” CVCs. As we’ve discussed, be sure to spend time interviewing and building relationships with CVCs to determine which type they are, what kinds of benefits and resources they can offer and what their history looks like in terms of successfully partnering with startups over time. When in doubt, ask other founders who have done deals with them!

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Jun
05

15 things founders should know before accepting funding from a corporate VC

Scott Orn Contributor
Scott runs operations at Kruze Consulting, a fast-growing startup CFO consulting firm. Kruze is based in San Francisco with clients in the Bay Area, Los Angeles and New York.
Bill Growney Contributor
Bill Growney, a partner in Goodwin’s Technology & Life Sciences group, focuses his practice on advising technology and other startup companies through their full corporate life-cycle.

More than $50 billion of corporate venture capital (CVC) was deployed in 2018 and new data indicates that nearly half of all venture rounds will include a corporate investor. The CVC trend is heating up and the need for founders and startup executives to stay informed is higher than ever.

We’ve covered the basics in this series, including how to approach CVCs and what to know before the investment, what to look out for when negotiating, and getting the most out of a CVC partnership after the investment.

A great CVC investor can be the best of both worlds — a strong corporate champion who provides insights and connections to help your startup succeed and a committed financial partner who provides the capital you need to grow. But CVCs aren’t just VCs with different business cards. Finding the right CVC requires the right approach and strategy, and getting the right CVC on your cap table can bring unique and lasting value to your startup.

To wind down this series, here’s a list of the top 15 things every founder should know before signing a term sheet with a CVC.

CVCs come in three major types. The type of CVC you’re dealing with will determine a great deal about the potential for the partnership, the professionalism of the investing process, the resources you’ll have available once the investment is made and much more.

Image credits: Orn/Growney

Different CVCs have different investing strategies. Some CVCs view deals through the lens of, “I’m looking for a great team, huge market and a chance to bring in funding and connections to make a business as strong as it can be.” Others see their investment like, “I’m looking for a solution/product/platform that I can bring into my company or use to expose my company to a brand new marketplace or technology.” As a founder, it’s best to know which type you’re dealing with before the pitch.CVCs can offer benefits beyond capital. Choose one who can offer money AND … . As Rick Prostko, Managing Partner at Comcast Ventures, says, “Look for someone who will understand your business, meet with you and decide that there’s something beyond just capital that will form the basis for that relationship. In today’s venture market, founders want money AND value. Seek out a CVC who has valuable experience to provide, and look for someone who’s been an operator in this segment previously or who has valuable insight and experience to offer.”Some CVCs are a better fit for your company than others. As with all investors, some will forge a better relationship with you and the exec team. But with strategic CVCs, the need for a strong bond at the outset is even higher since you’ll be embarking on a strategic partnership with the CVC’s parent company.Do your own diligence, just as they do theirs. The best way to find out what type of CVC you’re dealing with, what to expect in the investment process and whether your chances are strong for a post-investment partnership is to ask around. Talk to other companies within the CVC’s portfolio, or founders who’ve pitched the CVC in the past. Ask for their feedback on how it went and what to expect. You’ll never regret having more information.Come into the relationship with ideas for how the CVC can help your company. Do you see possibilities for product feedback loops? New distribution channels? A potential future acquisition by the parent company? Don’t be afraid to share your vision with the CVC during the pitch, and discuss how and whether that vision can be realized.Expect deeper product and technical diligence. CVCs have technical, product and market experts at their disposal, so their level of product diligence is typically more rigorous than traditional VCs. Be prepared for some grilling by subject matter experts. On the flip side, this diligence process provides you with exposure to potential customers and partners inside the corporation, so use this time to your advantage.Stay aware of what information you reveal during the diligence process. Remember that you’re sharing confidential info with a large company. If you stay thoughtful and strategic with what you share, and determine whether the CVC is truly interested in doing a deal before you offer financial, technical and competitive information, you’ll usually be fine. Don’t rely exclusively on NDAs — they only provide so much protection.Ask questions during negotiations. Do they want to lead your round? Do they want a board seat? Do they understand your future fundraising strategy? Will they be using experienced lawyers to do the deal? These are all important touch points during the negotiation process, and the answers will be revealing.. Set clear rules on ownership percentages ahead of time. As a rule, don’t let any single CVC own more than 19.9% of your company. If they own more than that, the CVC’s parent company will likely need to consolidate your financials into their annual and quarterly reports. If that happens, you’ll be required to get an expensive audit done, meet strict reporting deadlines and invest in financial planning and projections, all of which can hinder your bottom line.. Be sure to get the CVC to waive audit requirements. We mean it! Do everything you can to avoid any audit obligations. Audits are notoriously time consuming and expensive — we’ve seen audits by Big Four firms cost startups over $30,000. While many investor rights agreements “require” an audit, traditional VCs usually waive this requirement to avoid wasting a founder’s time and money. You want a CVC investor to do the same.. Never give a CVC a Right of First Refusal. Under no circumstances should you let a CVC get a ROFR, which would give the parent corporation the right to “beat” any other potential acquirer if and when you try to sell your startup. In practice, a ROFR means that no smart competitor to the parent organization will try to purchase your company because they know the CVC’s corporate arm will be able to swoop in and steal the deal.. Be aware that you run a risk of regime change. Staff turnover is a reality that CVCs face as much as any other large corporate operation. Ask the CVC leading your investment: Who will support the company if he or she leaves? What will happen to the CVC if the person leading the venture arm departs? Will the company still do their pro rata if personnel changes happen? What about commercial relationships that come from the relationship? You have a right to know as much as possible at the beginning, though the future can always change.. You may have to tackle regulatory issues. If the CVC’s parent company is in a certain area, it may be subject to government regulation. For instance, banks must adhere to a variety of regulations very different from those that apply to large tech companies. Navigating these laws can be costly and time consuming, so be aware of what you’re getting into before you sign the dotted line and discuss how you and the CVC can avoid hitting any regulatory roadblocks.. Know that you may face challenges in the relationship over time. While startups thrive on renouncing hierarchy, chasing innovation and pivoting on a dime, larger corporations operate at a different pace and under a different paradigm. Change comes slower, decisions often involve more parties and some business units have different priorities than others. As a founder, you’ll be in charge of navigating the CVC’s parent company in order to maximize the partnership value.

There are plenty of benefits to taking CVC investments. Many CVC investments lead to acquisitions, and even if the discussions with a CVC fall apart, your meeting can result in valuable introductions that yield new business relationships. The rising CVC trend offers a brave new world for entrepreneurs. If you know the ropes of CVC investing, you could be in for a partnership that benefits you both.

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Jun
05

The IPO window is open (again)

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

ZoomInfo went public yesterday. After pricing its IPO $1 ahead of its proposed range at $21 per share, the company closed its first day’s trading worth $34.00, up 61.9%, according to Yahoo Finance. Then the company gained another 5.2% in after-hours trading.

Whether you feel that this SaaS player was worth the revenue multiple its original, $8 billion valuation dictated — let alone that same multiple times 1.6x — the message from the offering was clear: the IPO window is open.

This is not news to a few companies looking to take advantage of today’s strong equity prices.

Used-car marketplace Vroom is looking to get its shares public before its Q2 numbers come out, despite a history of slim gross profit generation. The company hopes to go public for as much as $1.9 billion, a modest uptick from its final private valuations.

We’ll get another dose of data when Vroom does price — how much investors are willing to pay for slim-margin revenue will tell us a bit more than what we learned from ZoomInfo, which has far superior gross margins. Investors have already signaled that they are content to value high-margin software-ish revenues richly. Vroom is more of a question, but if it does price strongly we’ll know public investors are looking for any piece of growth they can find.

This brings us to the latest news: Amwell has confidentially filed to go public. Formerly known as American Well, CNBC reports that the venture-backed telehealth company has dramatically expanded its customer base:

Telemedicine has seen an uptick in recent months, as people in need of health services turned to phone calls and video chats so they could avoid exposure to COVID-19. The company told CNBC last month that it’s seen a 1,000% increase in visits due to coronavirus, and closer to 3,000% to 4,000% in some places.

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Jun
05

Has Zoom Stock Peaked? - Sramana Mitra

The current Covid crisis has been particularly beneficial for online video conferencing player Zoom Video Communications (Nasdaq: ZM). With organizations, both small and big, and educational...

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Original author: MitraSramana

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Jun
05

PhotoRoom automagically removes background from your photo

Meet PhotoRoom, a French startup that has been working on a utility photography mobile app. The concept is extremely simple, which is probably the reason why it has attracted a ton of downloads over the past few months.

After selecting a photo, PhotoRoom removes the background from that photo and lets you select another background. When you’re done tweaking your photo, you can save the photo and open it in another app.

“My original vision comes from my time when I was working at GoPro,” co-founder and CEO Matthieu Rouif told me. “I often had to remove the background from images and when the designer was out of office, I would spend a ton of time doing it manually.”

And it turns out many people have been looking for a simple app that lets them go in and out as quickly as possible with an edited photo in their camera roll.

For instance, people selling clothes and other items on peer-to-peer e-commerce platforms have been using PhotoRoom to improve their photos. PhotoRoom is often recommended in online discussions or YouTube tutorials about optimizing your Poshmark or Depop listings.

Downloads really started to take off around February. PhotoRoom now has 300,000 monthly active users. The app is only available on iOS for now. And if you’re a professional using it regularly, you can pay for a subscription ($9.49 per month or $46.99 per year) to remove the watermark and unlock more features.

“Subscriptions are what works best on mobile for photo and video apps,” Rouif said.

Behind the scene, PhotoRoom uses machine learning models to identify objects on a photo. And the vision goes beyond removing backgrounds.

Photoshop, the clear leader in photo editing, was designed decades ago. There’s a steep learning curve if you want to use it professionally. It’s hard to understand layers, layer masks, channels, etc.

PhotoRoom wants to build a mobile-first photo-editing app that doesn’t lazily borrow Photoshop’s metaphors and interface elements. “What would be Photoshop if you could understand what’s on the photo,” Rouif said.

While the app relies heavily on templates, you can tweak your images by adding objects, moving them around, adding some shadow and editing elements individually. Image composition is 100% up to the user.

Like VSCO, Darkroom, PicsArt, Filmic Pro and Halide, PhotoRoom belongs to a group of prosumer apps that are tackling photo and video editing from different ways. A generation of users who grew up using visual social networks are now pushing the limits of those apps — they look simple when you first use them, but they offer a ton of depth when you learn what you can do with them. And they prove that smartphones can be great computers, beyond content consumption.

Rouif was the head of product at Stupeflix, a powerful video editing app that was acquired by GoPro back in 2016. PhotoRoom is just getting started as there are only four people working on the app, including two interns.

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Jun
05

Roundtable Recap: June 4 – No Monetization Path, No Startup - Sramana Mitra

During this week’s roundtable, we had as our guest Pamela York, Founding General Partner, CAPITA3 and Founder & CEO, Atasi Ventures, with a special focus on women entrepreneurs in healthcare....

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Original author: Sramana Mitra

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Jun
04

Ethena raises $2 million in seed funding for smarter anti-harassment software

Corporate harassment training is often defined by mandatory annual workshops, stock photo-ridden curricula and, often, outdated scenarios. Harvard graduates Roxanne Petraeus and Anne Solmssen think there’s a business in doing better than that.

The duo co-founded Ethena, a software-as-a-service startup that sells anti-harassment training software that is more comprehensive and flexible than the status quo.

Ethena sends “nudges,” or personalized short-form bits of training content, to employees throughout the year. One nudge could be about office dating, and a few weeks later, another nudge could be about mentorship.

Each month a user would get either an e-mail or Slack notification saying it is time to train. Then the user would go to a browser-based app and take a lesson, which depends on your managerial status, state of residence and other factors. The sessions would then be five to 10 minutes.

The distributed approach takes away the ability for an employee to front-load hours of training on their first week. Instead, Ethena’s consistent check-ins are aiming at a difficult metric to track: comprehension within compliance training.

“The reason we do that is because in the adult learning base it is pretty emphatic that repetition is crucial,” Petraeus said.

This format also gives the company a chance to adapt its content to the world users are living in. Ethena’s content has to follow a certain curriculum based on state law, but, it can add its own flavor. For example, when COVID-19 became a serious threat, Ethena was able to send users training in regards to online harassment and cyberbullying. Old curricula might not account for what Zoom harassment might look like.

Petraeus said of the examples users see in the software, “it makes no sense to have Jim and Jan go to a bar if that’s not the environment we are in.”

Ethena also works as a replacement for in-person anti-harassment workshops during COVID-19 and resulting shelter-in-place orders. As offices continue to remain shut down, companies need to find new ways to talk about issues that are not going away.

Efficacy of anti-harassment training is hard to track with numbers. If a company tried to measure Ethena’s efficacy with data around the number of harassment reports filed before and after the software was used, it presumes that victims are choosing to report in the first place. Victims, for a variety of reasons, often don’t report due to fear of retaliation or inaction.

For the co-founders, a lack of hard data about whether their software works meant that they had to find another way to pitch to customers.

“It would be really irresponsible to just kind of bank on ‘everyone will believe in this mission with us,’ ” said Petraeus. “We read the newspaper; that will not happen.”

Instead, the co-founders think that sweeping training regulations and legal obligations might be what force companies to onboard more intensive software.

“We keep companies in a legally, very safe position because their employees are always sort of ahead of what they need to stay compliant with state regulations,” Solmssen said. “We’re able to become a part of the fabric of everyday thinking and behavior for employees.”

Long term, Ethena is working with a peer-reviewed journal to see if effective anti-harassment training can be related to higher retention rates in companies.

The company envisions early adopters to be small companies that are scaling. It charges companies per seat, which comes out to $4 per employee per month, and $48 per employee per year.

Petraeus and Solmssen piloted the program in November 2019 and launched in January. Today, the startup told TechCrunch they have raised $2 million in seed funding led by GSV, with participation from Homebrew, Village Global and more. It has 50 customers.

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Jun
04

As Americans look to escape, this peer-to-peer RV rental startup is happy to accommodate them

The world feels as fragile as ever, and those with any options at all are looking to get away this summer.

To many, planes and hotel rooms won’t be a possibility, owing to continued concerns about the coronavirus (not to mention the expense, which 40 million fewer Americans can likely afford). That leaves perhaps renting a local Airbnb this summer or, for a growing number of people, looking for the first time to rent an RV or camper van.

Last week, we talked with Jeff Cavins, a serial operator and the co-founder and CEO of a company that’s poised to benefit from the latter trend: Outdoorsy, a peer-to-peer RV rental company that was founded in 2015, bootstrapped by its founders for a couple of years, and has more recently attracted $88 million in venture funding, $13 million of it an extension to a $50 million Series B round that it quietly closed early this year.

We wanted to know what trends the company — which collects fees from both the vehicle owners and the renters on its platform — is seeing, including how its customers are changing, and where they’re looking to park themselves this summer. Below are some excerpts from our chat, edited lightly for length.

TC: How has your model changed because of the coronavirus?

JC: We had typically seen an average rental on our platform would run about six days. That’s now over nine days. With COVID, as with many other companies, we saw a lot of de-bookings on the platform, but then they all roared back and then some. We’ve seen a 2,645% increase in bookings from the low point of COVID, which was late March, to right now.

TC: What percentage of those booking trips are first-time customers?

JC: In the month of May, 88% of our bookings were by first-time renters, which is a record for us. And more than half of them have come back and already booked their second trip. So some booked in May; they went away for the Memorial Day weekend [and] came right back. And they booked another one for, in this case, like the Fourth of July or [trips in] June. As you know, a lot of people are at home with their kids, so everybody in America has this big, long extended summer break. And with the kids, they’re finding this is the safer option for travel.

TC: Are their expectations different? Are they looking for certain things that maybe more seasoned RV campers wouldn’t think to ask?

JC: The big trend that we’re seeing in the RV industry, and this is not unique to America, is the new consumers don’t want those big land barges. What they want are camper vans, because the average user on our platform is under the age of 40, which was a big surprise to this industry because it’s always leaned a little bit towards the Boomer or the retiree demographic. And they like camping off the grid. They like to operate with vehicles that feel comfortable to them, that have a smaller footprint, that are easier on the environment. And so things that have become popular are solar power, potable water that can be transportable, hookups for mountain bikes, sporting gear . . . They also want to be able to head to unique locations where they can build those Instagram mobile moments. So we’re starting to see that trend, and it has become a global phenomenon.

TC: When we last talked, in January of last year, Outdoorsy had around 35,000 vehicles available to rent on the platform. How many are on the platform now?

JC: We have 48,000 peer-to-peer listings; when we add our international users and we have a lot of these mega fleets that are connected to our site via an API like Indies Campers or Jucy, that puts our supply at 68,000 units.

TC: And how are you making sure that these vehicles are free of germs and don’t transmit diseases?

JC: Cleanliness is a big factor for any form of accommodation. In our case, we’ve been producing for our listing community CDC guidelines on cleaning standards. We’ve asked our owners to place additional time between rentals so they can let the vehicles take time to manually disinfect. One of our investors at our company is a molecular biologist [whose] doctoral thesis at Harvard won the Nobel Prize for chemistry and he’s been helping us communicate with our owner community on things like these new ultraviolet radiation lamps that are common. You’ll see them installed in ambulances . . . if you let them set for a while, they will help completely decontaminate the environment.

We’re also encouraging renters to bring cleaning supplies with them. A lot of people will feel much more safe if they’re able to control their environment. And we’ve started a contactless key exchange, [meaning] the owner will deliver the vehicle to a campsite, put up the awning, the camping chairs, and so on. And then the renter will come later.

TC: You mentioned changing user behaviors. Out of curiosity, are you seeing renters who aren’t heading to Yosemite or Yellowstone but instead to an RV down the street so they can, say, work apart from young children?

JC: One of the things that we’ve seen is, I may live in San Diego, for example, and grandma lives in Kansas City, and there’s no way for the kids to go see her. So camper van and RV travel has become that way for families to see those loved ones they haven’t been able to see during quarantine and maintain family connectivity.

TC: You mentioned de-bookings earlier this year. Did you have to lay off staff?

JC: We had about 160 employees prior to COVID. And we did do some right-sizing. Most of the impact in our organization was in our international markets — we had a  team in Italy, Germany, France, U.K., Australia, New Zealand [that were cut]. In terms of our domestic employees, rather than cuts, we sat down with the team and said, ‘If everybody is willing to take a salary adjustment, we will reward you with more equity in the business. This could be a period of time where we save those jobs around us.’

I work with no income; I don’t have a salary. And there are a few other executives who elected to [forgo theirs]. So it was a way to align our employees with our investors by compensating them more in equity.

TC: As business picks up again, are you thinking about another round of funding?

JC: There is no plan to [raise more right now]. We were profitable in the month of May. We’ll be profitable again in the month of June. Unless there’s a second wave of COVID and lockdowns, our booking activity is now foretelling a profitable July, August and September, so we’ll possibly produce a year-on-year fiscal profitable year.

The ones we typically get inbound activity from are the late-stage growth investors. We’ll all sit down with the board and we’ll talk about it and decide: Do we want to do something with that or just want to just keep, you know, chopping wood as fast as we can on our own?

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Jun
04

Most Warning Systems Do Not Warn Us That They Can No Longer Warn Us

Since mid-March, I have received endless letters from companies and funds I’m an investor in with their thoughts on the Covid crisis. One of the best was from Paul Kedrosky and Eric Norlin of SK Ventures (one of our Partner Fund investments).

Paul and Eric have given me permission to repost it here. 

(First published May 15, 2020.)

Greetings-

To start, a few quotations as markers:

Then he heard the sand rumbling. Every Fremen knew the sound, could distinguish it immediately from the noises of worms or other desert life. Somewhere beneath him, the pre-spice mass had accumulated enough water and organic matter from the little makers, had reached the critical stage of wild growth. A gigantic bubble of carbon dioxide was forming deep in the sand, heaving upward in an enormous “blow” with a dust whirlpool at its center. It would exchange what had been formed deep in the sand for whatever lay on the surface.
– Frank Herbert, Dune

Chigurh: Just call it.
Shopkeeper: I didn’t put nothin up.
Chigurh: Yes you did. You’ve been putting it up your whole life. You just didn’t know it.
– Cormac McCarthy, No Country For Old Men

Unfortunately, most warning systems do not warn us that they can no longer warn us.
– Charles Perrow, Normal Accidents: Living with High Risk Technologies

Crises usually accelerate real trends in society and technology; they don’t create or refute them. 
– Gary Kasparov

The opposite of fragile is something that actually gains from disorder.
– Nassim Taleb

“There are decades where nothing happens, and there are weeks where decades happen.” That is Lenin’s line, and it has felt right in every way and, likely, in almost every country in the world these last eight weeks. And people—investors, in particular—are falling all over themselves trying to understand what it means. We all want to try to explain something this wrenching, and to explain how it feels. 

We want to believe that we just lived through weeks where decades happened, as Lenin said. Except he didn’t say that. And as near as quote investigators can tell, he never said anything like it: the first example of the phrase only appeared a few decades ago. It has caught on partly because it’s well put, but mostly because it captures how we feel about what it’s like to have something come exploding into our consciousness and force us out of our usual amniotic now. We want an explanation, and we want it to explain where things go from here. 

The reality, however, is that wildness has always lurked just beneath the surface. A combination of willful blindness, homeostasis, wishful thinking, and luck have let us skate past the holes in modernity’s ice and pretend nothing lurks beneath it. We have been making bets on smooth, thick ice for decades, and we stopped noticing, even if cracks open anytime in the thickest ice. Pandemics are a crack in our preferred reality, but they are nothing new, even if many countries, like the US, lack recent experience with them, and so pandemics hit harder and longer.

So, what changes? Post-pandemic, in the short-run, and contrary to many, we think very little changes, at least very little that is materially different from what we thought before. Rather than being a break with the past, we think people’s desperation for a return to normalcy—shopping! travel! work!—creates immense pressure to return to the recent past faster than anyone expects. There is inherent human-driven homeostasis, an almost inexorable need to bring things back to where they were before. 

We think the biggest short-term effect will be an acceleration of existing trends. More things will go in the cloud; more things will be virtualized; more things will happen at the edge; more buying, selling, and entertaining will happen online: and so on. These trends will simply speed up.

What about, you wonder, the bigger changes people chatter about, like the death of commuting to work, the end of globalization, the collapse of professional sports, and the like? Not so much. Sure, we will see a paroxysm of people fighting the last war, much like how we armored commercial airliner cockpits after 9/11. In that light, expect a continuing run on contract tracing apps, thermal scanning, work from home chatter, N95 mask technologies, and that sort of thing. But that is extrapolative and impermanent, armoring metaphorical cockpits, rather than thinking about what this episode has taught us about the wildness that lurks beneath modernity. 

We think a more useful analysis must go deeper rather than being merely extrapolative—it must be a thick description of how people live and die. This virus has been, both literally and metaphorically, a disease of modernity. Why? Because It attacks via the vectors of modernity: trade linkages, obesity, diabetes, air travel, mass transportation, urban density, social media, etc. Understanding long-run change requires understanding where modernity itself is under threat, and whether those threats will lead to meaningful—and investable—change.

Fundamental to the changing landscape is the realization that people have been shown how brittle their home structure is. For example, surveys show that New York and Shanghai apartment dwellers are realizing that giving up a balcony for a little more floor space in their aeries made them prisoners of quarantine: most buyers newly say they wouldn’t make the same decision again. Similarly, people all over the world are realizing that “preppers” aren’t nuts (at least, in their prepping), that there is merit in thinking in terms of how much inventory of critical things—food, water, and yes, toilet paper—you have. 

Sociologist of risk Charles Perrow, long ago warned against the catastrophic risks created by tight coupling in society. To Perrow, tight coupling was any complex system where changes in inputs ripped quickly to new and unpredictable outputs, without an opportunity for meaningful intervention. Perrow would have called this current episode a reminder of tight coupling’s risks,  and a forced re-introduction to loose coupling—an attempt to make your life less easily whipsawed by abrupt changes in the world around you. In that light, we think people—and companies—will carry more inventory of everything, that the scarring experience here will turn us into proto-preppers, less willing to be caromed around by the vagaries of life. This a big change, one that will ripple through supply chains, housing, travel, technology, education, and health. 

Speaking of health, life sciences is at an unremarked inflection. There is the real potential for multiple new and effective vaccine and drug delivery platforms to emerge at once, something that has never happened in the history of pharmaceuticals. We not only could see multiple vaccines arrive, which is appealing, but, more importantly in the long run, multiple new platforms for delivering drugs, which would vastly increase the drug arsenal, transform human health, and add vastly to societal wealth via decreasing aggregate cost of illness. 

There is also, however, the real potential for multiple massive drug failures setting the industry back decades. Not just because current vaccine efforts could fail, proving that, in economist Robert Gordon’s terms, we are stuck on an undulating plateau of stalled (drug) innovation, but, more insidiously, that multiple billion-dollar vaccine programs could hit the market at once, all lose money, and re-convince pharma companies that vaccines are a terrible business, making the next pandemic even more therapeutically fraught. 

Which will it be? We are optimists, and we strongly believe it will be the former, but it’s important to keep in mind that it is by no means a foregone conclusion. 

Turning to other deeper changes, machine learning and big data are getting a real run-out here, and given our investments, we are glad to see it. In areas like medical imaging where machine learning continues to acquit itself well, throwing ample shade at human experts. This is overdue, important, and necessary. 

On the other hand, naïve application of “big data” models is being shown for the dangerous practice that it is. Epidemiological models continue to acquit themselves poorly, in part because it’s hard, but also and importantly, to abstract away from this pandemic, because most interesting systems involve humans, and humans adapt and change in ways that work to make models’ predictions fail. As the old capital markets saying goes, “at inflections, markets move in whatever direction will cause the most pain to the most participants.” Big data models suffer no better fate at similar points, as people are belatedly discovering. We are hopeful that this new wisdom will lead to better, more flexible, more adaptive, and more useful analytical models, across finance, medicine, sports, risk, and so on.

Overall, we believe we will quickly return to a state much like where we were before recent events. It will be less different than many pundits expect. Under the surface, however, wildness will lurk—our society will merely be subcritical. This will be, of course, normal, not abnormal. Most of human history has been this way, unlike recent times, which were anomalously placid, a state that’s now ending as we return to subscriticality. We think that making this state visible and manageable will be one of the keys to investing moving forward. 

There will be explosive economic, biological, and technological moves, much more explosive than in the recent past, in part because the ground has been cleared for them, but also because our new, over-excited society has collective scar tissue making it predisposed to jump sooner, further, and faster. This will lead to more rapid technology adoption, faster cycles, and great gains for investors willing to embrace the emergency of subcritical society. Platforms and tools that embrace this—enabling looser coupling, warning when legacy warning systems can’t warn, systems made stronger by volatility—are the emerging investments that we will be digging into as we move forward. 

To summarize, here is our current state of thinking:

In the short-run, less will change than people thinkIn longer-run, we will see a complete rethinking of risk, slack, and societal coupling We are interested in investments that acknowledge, track, and even gain from the wildness and disorder lurking under the thin ice of a newly subcritical society.
Original author: Brad Feld

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Jun
04

Cowboy releases updated e-bike with new carbon belt

Electric-bike maker Cowboy has released a new iteration of its bike, the Cowboy 3. It’s a relatively small update that should make the experience better for newcomers. The first orders will be delivered at the end of July and the Cowboy 3 is now slightly more expensive at €2,290 or £1,990 ($2,500).

The bike still looks a lot like the Cowboy 2 that I reviewed last year. It has a triangle-shaped aluminum frame with integrated pill-shaped lights. The handlebar is still perfectly straight like on a mountain bike.

Compared to the previous generation, the company has replaced the rubber and fiberglass belt with a carbon belt. It should be good to go for 30,000 km.

Like on the previous bike, there are no gears or buttons to control motor assistance. As soon as you start pedaling, motor assistance kicks in automatically.

But the gear ratio has been tweaked on this version. It’s now a bit lower, which means it’ll be easier to start pedaling at a traffic light. It’s going to have an impact on your top speed though as electric bikes assist you up to a certain speed and you have to rely on your good old feet above that legal limit.

The wheels and tires have been slightly tweaked as well. Instead of off-the-shelf Panaracer tires, Cowboy is now using custom-made tires with a puncture protection layer. Rims are larger as well.

The saddle, hydraulic brakes and brake pads remain unchanged. The Cowboy 3 still features a detachable battery, something that is still missing from VanMoof’s e-bikes and the newly announced Gogoro Eeyo e-bikes.

Overall, the bike weighs 16.9 kg. It now comes in three colors — black and two shades of grey.

New and existing Cowboy customers will be able to download a new version of the app with a handful of new features. You’ll be able to turn on auto-unlock to … automatically unlock your bike when you approach without having to open the app on your phone.

With theft detection, users will receive a notification as soon as your bike is moving. There will be a new crash detection feature that notifies an emergency contact and an air quality indicator in the app.

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Jun
04

488th Roundtable For Entrepreneurs Starting NOW: Live Tweeting By @1Mby1M - Sramana Mitra

Today’s 488th FREE online 1Mby1M Roundtable For Entrepreneurs is starting NOW, on Thursday, June 4, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. Click here to join. PASSWORD:...

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Original author: Maureen Kelly

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Jun
04

488th Roundtable For Entrepreneurs Starting In 30 Minutes: Live Tweeting By @1Mby1M - Sramana Mitra

Today’s 488th FREE online 1Mby1M Roundtable For Entrepreneurs is starting in 30 minutes, on Thursday, June 4 at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. Click here to join....

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Original author: Maureen Kelly

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Jun
04

Sourcing software provider Keelvar raises $18M from Elephant and Mosaic

It was perhaps not until the COVID-19 pandemic hit the planet that most of us had ever heard or uttered the phrase “supply chain.” But in a global economy that had become drunk and lazy on “just in time ordering” and similar, the threat to supply chains of things like, oh, food, from that pesky virus has become real and visceral. That’s why automation of “the supply chain” has become such a huge issue. So it’s not a huge surprise that startups aimed at tackling this are suddenly thrust into the limelight.

Step forward, Cork, Ireland-based Keelvar, strategic sourcing software company, which today announces that it has raised $18 million in Series A funding led by Elephant Ventures and Mosaic Ventures, with participation from Paua Ventures, enabling the company to further expand into enterprise markets.

The investment will support Keelvar’s expansion plans for Europe and the U.S., amid the rapidly growing need for supply chain automation solutions, which has been further accelerated by the recent COVID-19 pandemic.

Keelvar provides large enterprises with “Advanced Sourcing Optimization” software and “Intelligent Sourcing Automation” that uses AI to fully automate tactical buying processes.

It competes with Coupa and Jaggaer in terms of all three offering sophisticated e-sourcing software. Keelvar says its key competitive advantage is that it provides intelligent bots to autopilot the sourcing projects, thus making the whole process easier, faster and cheaper.

It also currently manages more than $90 billion in spend annually for enterprises in all major industries. Customers include Siemens, Coca-Cola, Novartis, BMW and Samsung.

With COVID-19 disrupting supply chains globally, Keelvar expects the demand for automation to further increase.

In a statement, Alan Holland, CEO of Keelvar, said: “The Future of Work in procurement is changing quickly, with COVID19 acting as a catalyst. We have witnessed an escalation in demand from enterprises seeking intelligent systems to automate complex processes as teams became overburdened with disrupted supply chains. Keelvar has proven that Sourcing Bots can relieve that burden enormously. Now it’s time to hit the accelerator and scale-up.”

Speaking about the investment, Peter Fallon, partner at Elephant noted: “Keelvar’s sourcing optimization and automation software delivers meaningful ROI to enterprise sourcing and procurement organizations globally. We are excited to partner with Alan Holland and the team at Keelvar as the company continues to emerge as a leader in this market.”

Private sector companies alone spend trillions annually buying from third-party suppliers. External sourcing is usually the largest expense category and on average it is 43% of total costs (Bain & Company). The global procurement software market is currently growing at a CAGR of 9.1%, and expected to reach $7.3 billion by 2022 (IDC).

Speaking about the funding, Toby Coppel, co-founder, and partner at Mosaic Ventures said: “Keelvar is a brilliant example of machine learning in action, giving superpower to procurement teams in every large enterprise. With COVID-19 pushing businesses to embrace these new technologies, we’re excited to partner with Keelvar on the next phase of growth.”

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Jun
04

Unpacking ZoomInfo’s IPO as the firm starts to trade

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

The ZoomInfo IPO slipped through our fingers in the last news cycle, so we’re going to catch up.

Founded in 2000, the company has had a somewhat complicated history. ZoomInfo raised a Series A in 2004, according to Crunchbase data, but that’s where its funding history stops. The firm, a SaaS operation that provides information on business people, later sold itself to private equity firm Great Hill Partners in 2017 for a reported $240 million. That wasn’t the end, however. ZoomInfo was later sold to DiscoverOrg for a sum reported to be more than $500 million. DiscoverOrg is a sales and marketing services company based in Washington state that has raised money from private equity.

As you can imagine given the transactions ZoomInfo has gone through, the company’s accounting is a mess to understand. It’s latest S-1/A has the following wording to describe what the IPO encompasses, just to give you a taste:

Immediately following this offering, ZoomInfo Technologies Inc. will be a holding company, and its sole material asset will be a controlling equity interest in ZoomInfo HoldCo, which will be a holding company whose sole material asset will be a controlling equity interest in ZoomInfo OpCo. ZoomInfo Technologies Inc. will operate and control all of the business and affairs of ZoomInfo OpCo through ZoomInfo HoldCo and, through ZoomInfo OpCo and its subsidiaries, conduct our business. Following this offering, ZoomInfo OpCo will be the predecessor of ZoomInfo Technologies Inc. for financial reporting purposes …

You don’t need to understand all that. Instead, this morning, let’s take a few minutes to dig into the company’s recent earnings results, and its valuation. How is the market valuing this firm? And did its previous owners do well to pay as much as they did for the company?

IPO fundamentals

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Jun
04

Searchable.ai nabs additional $4M seed to continue building AI-driven search

Searchable.ai is an early-stage startup in the alpha phase of testing its initial product, but it has an idea compelling enough to attract investment, even during a pandemic. Today the company announced an additional $4 million in seed capital to continue building its AI-driven search solution.

Susquehanna International Group and Omicron Media co-led the round, with participation by Defy Partners, NextView Ventures and a group of unnamed angel investors. Today’s investment comes on top of the $2 million in seed money the startup announced in October.

Company co-founder and CEO Brian Shin said that when he presented to his investors in early March at the last event he attended before everything shut down, they approached him about additional money, and given the economic uncertainty, he decided to take it.

“Honestly we probably would not have taken additional money if it was not for the uncertainty around the macro environment right now,” he told TechCrunch.

The company is trying to solve enterprise search and, being pre-revenue, Shin recognized that having additional capital would give them more room to build the product and get it to market.

“We are trying to solve this problem where people just can’t find information that they need in order to do their jobs. When you look within the workplace, this problem is just getting worse and worse with the proliferation of different formats and people storing their information in many different places, local networks, cloud repositories, email and Slack,” he explained.

They have a few thousand people in the alpha program right now testing a personal desktop version of the application that helps individual users find their content wherever it happens to be. The plan is to open that up to a wider group soon.

The road map calls for a teams version, where groups of employees can search among their different individual repositories; a developer version to build the search technology into other operations; and eventually an enterprise tool. They also want to add voice search starting with an Alexa skill, with the general belief that we need to move beyond keyword searches to more natural language approaches.

“We believe that there’ll be a whole new category of search, search companies and search products that are more conversational. […] Being able to interact with your information more naturally, more and more conversationally, that’s where we think the market is going,” he said.

The company now has more money in the bank to help achieve that vision.

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