Jun
17

SiriusXM acquires Simplecast to double down on podcasts with distribution and analytics tools

Podcasting continues to see a strong trajectory in the world of streamed audio content, and today comes the latest development on that front. SiriusXM, owner of Pandora and backer of SoundCloud, said that it is acquiring Simplecast, a podcast management platform used by creators to publish and distribute podcasts, and subsequently analyse how they are consumed. SiriusXM plans to integrate Simplecast with AdsWizz, a digital audio advertising company that it acquired in 2018 for $66.3 million in cash plus shares to power ads on Pandora .

The company is not disclosing any of the financial terms for the Simplecast acquisition but we have asked and will update if we learn more. As a startup, New York-based Simplecast, which will continue to be led by its founder and CEO Brad Smith, had raised a modest $7.87 million in funding from investors since launching in 2013, per PitchBook data.

The deal is interesting because it is bringing one of the more popular independent platforms and set of tools used by streamers under the wing of a platform. Simplecast’s many podcasts and users today include Armchair Expert with Dax Shepard, Netflix, Maximum Fun, Cloud10, QCODE, Anna Faris is Unqualified, Blue Wire, Revision Path and (disclaimer) TechCrunch, who use it to distribute content over multiple, and sometimes competing, networks, including Apple, Spotify, Google and Overcast. (Business plans currently range in price and start at $15/month and go up to $85/month or more depending on podcast size, number of users and features that you need.)

Pandora (with help from SiriusXM, which has a large and popular stable of talk radio shows on its channels) has been building up its own spoken-word content, of course, so there is a direct opportunity to push more on-demand podcasts to that platform in particular, as well as offer more interesting terms for doing so, as well as bring in a much wider spectrum of podcasts to run AdsWizz’s inventory, which currently is seen by more than 100 million people each month across the U.S. and Canada (SiriusXM’s and Pandora’s footprint in vehicles, online and more).

We have asked SiriusXM if the plan will be to keep all of Simplecast’s services as-is after the deal closes.

What’s clearer is that, with SiriusXM also making a key investment in SoundCloud last year, the company is — like Spotify (which acquired a Simplecast competitor, Anchor, last year) — building up its music-business tools to complement its position as a content provider: This is a key role to play in the brave new world of digital music, where monetisation remains a challenge for most, and the tools to distribute, analyse and (yes) monetise one’s creative content continue to get more sophisticated, so much so that getting that part of the equation right can make or break an artist or wider creative or media endeavour.

“Our goal is to provide audio publishers with state-of-the-art platforms and give them everything they need to be successful,” said Alexis van de Wyer, CEO of AdsWizz, in a statement. “Empowering podcasters of any size to create, distribute, analyze, and monetize their work is the next natural step in pursuing our vision.”

“From the beginning, Simplecast’s mantra and mission was to remain laser-focused on podcast creators – building the best tools for publishing and insights,” said Brad Smith, the founder & CEO of Simplecast, in a statement of his own. “The opportunity and alignment with AdsWizz allows our product — and our customers — access to a powerful monetization platform. Two best-in-class platforms are now able to align with the shared mission of helping publishers succeed, while each team continues to focus on their respective areas of expertise.”

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Jun
17

Cloudtenna raises $2.5M, launches mobile search app to find content across cloud services

Finding somewhere in a Slack conversation, or stored in Box, Dropbox, Google Docs or Office 365, that one document you want to attach to an email is a huge challenge as we find ourselves spreading our content across a variety of cloud services. It’s one challenge that Cloudtenna has been trying to solve, and today the company announced a $2.5 million funding round along with the release of a new mobile search tool.

The funding comes from a variety of unnamed investors, along with Blazar Ventures, and brings the total raised to $6.5 million, according to the company.

Cloudtenna co-founder Aaron Ganek says that by using AI and document metadata, his company can find content wherever it lives. “What we’re really focused on is helping companies bring order to file chaos. Files are scattered everywhere across the cloud, and we have developed AI-powered applications that help users find files, no matter where they’re stored,” he said.

The company introduced a desktop search application in 2018 and today it’s announcing a mobile search tool called Workspace to go with it. Ganek says they built this app from the ground up to take advantage of the mobile context.

“Today, we’re bringing the search technology to smartphones and tablets. And just to be clear, this is not just a mobile version of our desktop product, but a complete case study in how people collaborate on the go,” he said.

Image Credit: Cloudtenna

The AI component helps find files wherever they are based on your user history, who you tend to collaborate with and so forth. That helps the tool find the files that are most relevant to you, regardless of where they happen to be stored.

He says that raising money during a pandemic was certainly interesting, but the company has seen an uptick in usage due to the general increase in SaaS usage during this time, and investors saw that too, he said.

The company launched in 2016 and currently has nine employees, but Ganek said there aren’t any plans to expand on that number at this time, or at least any number he was ready to discuss.

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Jun
17

Onna, the ‘knowledge integration platform’ for workplace apps, raises $27M Series B

Onna, the “knowledge integration platform” (KIP) that counts Dropbox and Slack as backers, has raised $27 million in Series B funding.

Leading the round is Atomico, with participation from Glynn Capital. Previous investors Dawn Capital, Nauta Capital and Slack Fund also followed on.

Founded in 2015, Barcelona and New York-based Onna integrates with a plethora of workplace apps, including Slack, Dropbox, G Suite, Microsoft 365 and Salesforce, to help unlock the proprietary knowledge stored in a company’s various cloud and on-premise software. Typical applications for a KIP include compliance, governance, archiving and “eDiscovery.”

From communication apps to cloud storage to HR platforms, the idea is to unify all of this data and make it searchable but in a way that is secure and protects existing permissions and privacy. In fact, another way to think of Onna is like Apple’s Spotlight functionality but for the enterprise. However, pitched as a platform not just a feature, Onna also offers an API of its own so that various use cases can be built on top of this “single source of truth.”

“Onna’s knowledge integration platform is a centralised, searchable and secure hub that connects company data wherever it resides and makes it easier and faster to make informed decisions,” Onna founder and CEO Salim Elkhou tells TechCrunch. “It is a productivity tool built for the way businesses work today… something that didn’t exist before, creating a new industry standard which benefits all companies within the ecosystem.”

Citing a report by single sign-in provider Okta, Elkhou notes that companies today use an average of 88 different apps across their workforce, a 21% increase from three years ago.

“The reason apps have become so popular is that they’re very effective for tackling specific challenges, or even a broad range of tasks. But the problem large organisations were coming up against is that their knowledge was spread across a wide range of apps that weren’t necessarily designed to work together.”

For example, a legal counsel could be looking to find contracts company-wide to assess a company’s exposure. The problem is that contracts may be saved in Salesforce, sent by email, shared over Slack or even saved on desktops. “Your company may have acquired another company, which has its own ways of saving information, so now the simple task of finding contracts can be a heavy lifting exercise, involving everyone’s time. With Onna, being the connective tissue across these applications, this search would take a split second,” claims Elkhou.

But the potential power of a KIP goes well beyond search alone. Elkhou says a more ambitious use case is unifying knowledge across apps and using Onna as infrastructure. “We believe that the next generation of workplace apps will be built on top of a knowledge integration platform like Onna,” he explains. “Due to our plug and play integrations with most enterprise apps and our open API, you can now build your own bespoke workflows on top of your company’s knowledge. More importantly, we handle all the heavy lifting on the back end when it comes to processing the right contextual information across multiple systems securely, which means you can get on with creatively building a more efficient workplace.”

“In Onna, we saw a product in a new and complementary category, providing a solution not at the data level but at the ‘knowledge level,’ ” adds Atomico’s Ben Blume, who has also joined the Onna board. “Onna’s core solution integrates with any tools in an organisation where knowledge resides, [and] ingests, indexes and classifies the knowledge inside, enabling it to power applications in many areas.”

Blume also points to the belief that some of the cloud tools vendors themselves have in Onna, with both Slack and Dropbox “investing, using and promoting” Onna’s solution. “As they look to grow their own penetration in organisations with a wider range of needs and demands, we saw partnering with Onna as a recognition of its best in class nature to their customers,” he says.

Meanwhile, I understand the new round of funding was done remotely due to lockdown, even though Atomico and Onna had already met and stayed in touch after the VC firm ended up not participating in the startup’s Series A.

Recalls Elkhou: “We had met with our investors in person over a year ago, and have had many video calls since and prior to the pandemic. However, soon after the lockdowns took effect, the need for remote collaboration tools skyrocketed which only accelerated the critical role Onna has in helping people within organisations access and share knowledge that was spread across an ever growing number of apps. If anything, it brought new urgency to the problem we were solving, because workplace serendipity no longer existed. You couldn’t answer questions over a coffee or by the water cooler, but these new remote workers still needed to access knowledge and share it securely.”

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Jun
17

Unbounce raises $38.4M to build better landing pages with automation

Landing page optimization company Unbounce is announcing that it has raised $52 million Canadian (approximately $38.4 million in U.S. dollars).

Unbounce was founded back in 2009 with what co-founder and CEO Rick Perreault described as a goal of helping small and medium businesses easily create different landing pages where they can direct potential customers after they’ve engaged with their ad and marketing campaigns. (Apparently some Unbounce customers are successful with just a “handful” of landing pages, while others create “hundreds and hundreds.”)

The Vancouver-headquartered company now has a 200-person team, with customers including Hootsuite, Zola and World Vision. It also says it recently passed the milestone of having powered 1 billion conversions.

Aside from a small seed round back in 2011, Perreault said the company has not taken on any outside funding. Apparently it raised a big round now in order to invest in technology that can bring more automation to the process.

Perreault said the ultimate goal is to allow a business to “set it and forget it through machine learning” — so that they no longer have to create landing pages at all, because the Unbounce platform is doing all the optimization and personalization for them. As a first step in that direction, Unbounce has created a Smart Traffic product that will automatically use visitor data to send visitors to the best landing page, resulting in an average conversion lift of 20%.

Rick Perreault

“As more and more millennials become the SMB owners, and they’re much more savvy with computers and comfortable with online and digital marketing … landing pages are becoming more critical than ever,” he added.

The funding was led by Denver-based equity firm Crest Rock Partners, with Crest Rock’s Steve Johnson and Jeff Carnes joining Unbounce’s board of directors.

“Unbounce is the clear market leader in conversion optimization today — a world-class team, well-respected brand and the company’s conversion intelligence strategy will together dramatically increase the distance between Unbounce and its competitors,” Johnson said in a statement.

Perreault said he was also pleased that Crest Rock was on-board with Unbounce’s “people first” culture, which includes a commitment to diversity. In fact, the company says it recently reached gender parity, with 50% of employees (and 56% of the senior leadership team) identifying as women. In addition, 34% of employees are visible ethnic minorities.

Unbounce is also announcing that Chief Revenue Officer Felicia Bochicchio has been appointed the company’s president.

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Jun
17

Uptycs lands $30M Series B to keep building security analytics platform

Every company today is struggling to deal with security and understanding what is happening on their systems. This is even more pronounced as companies have had to move their employees to work from home. Uptycs, a Boston-area security analytics startup, announced a $30 million Series B today to help companies detect and understand breaches when they happen.

Sapphire Ventures led the round with help from Comcast Ventures and ForgePoint Capital. The startup has now raised a total of $43 million, according to the company. Under the terms of today’s deal, Sapphire Ventures’ president and managing director Jai Das will be joining the company’s board.

Company co-founder and CEO Ganesh Pai says he and his co-founders previously worked at Akamai, where they observed Akamai’s debugging and diagnostic tools, which were designed to work at massive scale. The founders believed they could use a similar approach to building a security analytics platform, and in 2016 the group launched Uptycs .

“We help people to solve intrusion detection, compliance and audit and incident investigation. These are table stakes requirements [for security solutions] that most large scale organizations have, and of course with their scale the challenges vary. What we at Uptycs do is provide a solution for that,” Pai told TechCrunch.

The company uses a flight recorder approach to security, giving security operations teams the ability to sift through the data and review exactly how a detection happened and how the intruder got through the company’s defenses.

He recognizes his company is fortunate to get a round this large right now, but he says the solution has attracted a number of customers signing seven-digit contracts and this in turn got the attention of investors. “That customer engagement, their experience and this commitment from our customers led to this substantial round of funding,” he said.

The company currently has 65 employees spread across offices in Waltham, a Boston suburb, as well as two offices in India. Pai says the plan is to double that number in the next 12 months. “Between the cash flow from our existing customers and the pipeline for us and the funding, we are planning to grow in a meaningful way. If everything aligns with our expectation we will double our team size in the next 12 months,” he said.

As he grows his company in this way, Pai says they are talking to their investors about how to build a diverse workforce. “We’ve thought long and hard about it, both in terms of diversity and inclusion. It is a lot harder to execute because at the end of the day, there is a finite talent pool, but we are having conversations with our investors, who have seen patterns of success in terms of implementing such plans from growth stage ventures,” he said.

He added, “And of course we are a very early-stage company, but we are extremely cognizant, and given the current circumstances are acutely aware that we need to do our very best and make a difference.”

As the company has moved to work from home across its operations, he says it has benefited from working in the cloud from the start. “As an organization we are very fortunate that we built our organization so that everything runs in the cloud and everyone has been able to remain very productive,” he said.

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Jun
17

‘One day we were in the office and the next we were working from home’

Scott Kinka Contributor
Scott Kinka serves as CTO for Evolve IP. An award-winning, 20-year technology veteran with expertise in virtualization, cloud security and telecommunications, he designs the Evolve IP roadmap, leads its project team and works closely with customers and partners.

Ryan Easter couldn’t believe he was being asked to run a pandemic business continuity test.

It was late October, 2019 and Easter, IT Director and a principal at Johnson Investment Counsel, was being asked by regulators to ensure that their employees could work from home with the same capabilities they had in the office. In addition, the company needed to evaluate situations where up to 50% of personnel were impacted by a virus and unable to work, forcing others to pick up their internal functions and workload.

“I honestly thought that it was going to be a waste of time,” said Easter. “I never imagined that we would have had to put our pandemic plan into action. But because we had a tested strategy already in place, we didn’t miss a beat when COVID-19 struck.”

In the months leading up to the initial test, Johnson Investment Counsel developed a work anywhere blueprint with their technology partner Evolve IP. The plan covered a wide variety of integrated technologies including voice services, collaboration, virtual desktops, disaster recovery and remote office connectivity.

“Having a strategy where our work anywhere services were integrated together was one of the keys to our success,” said Easter. “We manage about $13 billion in assets for clients across the United States and provide comprehensive wealth and investment management to individual and institutional investors. We have our own line of mutual funds, a state-chartered trust company, a proprietary charitable gift fund, with research analysts and traders covering both equity and fixed income markets. Duct taping one-off solutions wasn’t going to cut it.”

Easter continued, “It was imperative that our advisors could communicate with clients, collaborate with each other and operate the business seamlessly. That included ensuring we could make real-time trades and provide all of our other client services.”

Five months later, the novel coronavirus hit the United States and Johnson Investment Counsel’s blueprint test got real.

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Jun
17

Admix raises $7M to bring more ads to games, VR and AR

Adtech startup Admix is announcing that it has raised $7 million in Series A funding.

The London-based company was founded by CEO Samuel Huber (previously owner of an indie gaming studio) and COO Joe Bachle-Morris (who previously worked in the ad agency world). The company is working to bring ads to games, esports, virtual reality and augmented reality.

In-game advertising is already a huge market, but Admix says it’s differentiated by focusing on building a product that supports game advertising at scale, where advertisers can bid programmatically through traditional ad-buying platforms, rather than relying on an ad agency model.

For developers, Admix offers an SDK for the Unity and Unreal game engines, allowing them to drag and drop into their games ad formats like billboards, posters and 3D spaces. The startup says it’s working with more than 200 developers and is running campaigns from more than 500 advertisers each month, with past advertisers including National Geographic, Uber and State Farm.

“The concept of putting ads in games is obviously not new, but the scalability of our solution is what is revolutionary, delivering instant and consistent revenue to game makers, or streaming platforms,” Huber said in a statement. “This coupled with the fact that 1.5B people play games globally every day, means that gaming is becoming a truly mainstream advertising channel.”

Admix previously raised $2.1 million, according to Crunchbase. The Series A was led by U.K.-based Force Over Mass, with the participation from Speedinvest, Sure Valley Ventures and Nigel Morris (a former Dentsu Aegis executive), as well as other angel investors.

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Jun
17

Quantum Machines announces QUA, its universal language for quantum computing

It’s a busy week in the world of quantum computing, and today Tel Aviv-based Quantum Machines, a startup that is building a software and hardware stack for controlling and operating quantum computers, announced the launch of QUA, a new language that it calls the first “standard universal language for quantum computers.”

Quantum Machines CEO Itamar Sivan likened QUA to developments like Intel’s x86 and Nvidia’s CUDA, both of which provide the low-level tools for developers to get the most out of their hardware.

Quantum Machine’s own control hardware is essentially agnostic with regards to the underlying quantum technology that its customers want to use. The idea here is that if the company manages to make its own hardware the standard for controlling these systems, then its language will — almost by default — become the standard as well. And while it’s a “universal” language in the technical sense, it is — at least for now — meant to run on Quantum Machine’s own Quantum Orchestration Platform, which it announced earlier this year.

“QUA is basically the language of the Quantum Orchestration Platform,” Sivan told me. “But beyond that, QUA is what we believe the first candidate to become what we define as the ‘quantum computing software abstraction layer.’ ”

He argued that we are now at the right stage for the development of this layer because the underlying hardware has reached a matureness and because these systems are now fully programmable.

In his view, this is akin to what happened in classical computing, too. “The transition from having just specific circuits — physical circuits for specific algorithms — to the stage at which the system is programmable is the dramatic point. Basically, you have a software abstraction layer and then, you get to the era of software and everything accelerated.”

Image Credits: Quantum Machines

Sivan actually believes that for the time being, developers will want languages that give them a lot of direct control over the hardware because, for the foreseeable future, that’s what’s necessary to harness the advantages of quantum computing. “If you want to squeeze out everything quantum computers can give you, you better use low-level languages in the first place,” he argued,

For low-level developers, Sivan argues, QUA will represent a paradigm shift. “They shift from having to develop many, many things in an iterative way to actually having a language that can support even their wildest dreams — their wildest quantum algorithms dreams,” he said. “This is a real paradigm shift and these guys are experiencing in its full capacity — and it’s not only the accelerated process of programming and working, but also the capabilities themselves. Once everything is programmed in QUA and then compiled to the Quantum Orchestration Platform, then you also get the full benefit of the underlying hardware.”

Image Credits: Quantum Machines

The company argues that its QUA language is the first language to combine quantum operations at the pulse level and universal classical operations. Quantum Machines also built a compiler, XQP, which can then optimize the programs for the specific underlying hardware, in this case, Quantum Machine’s Pulse Processor assembly language.

It obviously needs to do all of this in order to create an ecosystem and a community around its language. Of course, if its Quantum Orchestration Platform becomes widely used — and it already has an impressive list of users today — then QUA will also see wide adoption.

“It’s one thing to build a beautiful language,” said Sivan. “But it’s another thing to develop it to be both beautiful and supported by an underlying hardware that is then adopted by itself. And then, the adoption of QUA is also led by the adoption of the Quantum Orchestration Platform, which is itself driven by the capabilities, nothing else.”

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Jun
17

eBay Surges on Coronavirus Lockdown - Sramana Mitra

The current global lockdown conditions continue to push online sales and e-commerce trends higher. Due to the improvement in its e-commerce business, etailer eBay (NASDAQ: EBAY) recently revised its...

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Original author: MitraSramana

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Jun
17

Playbook, a creator platform focused on fitness, raises $3 million in seed

Playbook, aiming to be the Patreon of fitness content, announced the close of a $3 million seed round from several notable angels today. The investor roster includes Giphy founder Alex Chung, StyleSeat founder Melody McCloskey, Eventbrite co-founder Renaud Visage, Seventh Generation founder John Replogle, former head of growth at Uber Ed Baker, former head of product at Uber Daniel Graf, Product Hunt founder Ryan Hoover, Bird head of growth Brendan O’Driscoll and Uphonest Capital.

In the wake of the coronavirus pandemic and social distancing, the fitness space has gone through a transformation. Peloton has surged, ClassPass has pseudo-pivoted and traditional gyms have struggled to find their groove in this new world.

Playbook looked to these fitness ventures, as well as broader entertainment communities, to model its business. The company offers consumers an unlimited subscription for either $15/month or $99/year to consume as much fitness content as they’d like.

Playbook isn’t really built with a focus on the end user, but rather starts from the premise of giving creators the tools they need to foster their own community of users. The startup focuses the vast majority of its energy on offering creators a space where they can create and monetize their content on their own terms.

The startup, co-founded by Jeff Krahel, Michael Wojcieszek and Kasper Odegaard, takes a 20% cut of customer fees, with the rest going to creators in two different forms. The first is based on the creator’s own community that they bring to the platform via a custom link, in which case the creator owns the economics there. This means that, even if a user wanders from their original creator on the platform to another, the original creator still gets an 80% cut from that user. For users that are brought on to the platform by Playbook, and then select a creator’s content, Playbook pays out the creator based on seconds watched.

“Our focus is really on the creator and their community,” said Krahel. “Consumers don’t switch between creators very much. In fact, less than 50% of consumers switch. They’re often very dedicated to their creator. So we look at this more as a Patreon in terms of the business, where we want to give the best tools to the creator who is going to deeply engage with their community and monetize their content and social distribution.”

Interestingly, Playbook isn’t just focused on getting fit. The app, with more than 150 trainers on the platform, also has content around sports training, whether it be for conditioning or working on technique within various sports.

The company has locked in some high-powered creators, including Magnus Lygdback, trainer to Gal Gadot and Ben Affleck; Don Saladino, trainer to Ryan Reynolds and Blake Lively; Boss Everline, trainer to Kevin Hart; Hannah Bower, trainer and well-known fit-mom; and yoga and meditation influencer Morgan Tyler.

Playbook says it has a waitlist of several thousand creators that want onto its platform. The company looks for a few things when onboarding a new creator, namely an existing community of followers (on Instagram or YouTube or wherever) and an existing library of content. That’s not to say that new trainers can’t join the platform, but these are two signals that could help close the deal.

Playbook says it’s seeing 140% new creator account growth in 2020.

Playbook also offers an onboarding guide for creators, similar to the Etsy Seller Handbook, to offer a variety of example videos, best practices and other tactics for success.

Of existing creators, women make up 60% of the pool and 15% of creators are people of color. Internally, around a quarter of employees for Playbook are women.

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Jun
17

Credit-focused fintech startup Upgrade raises $40M after reaching $100M run rate

This morning Upgrade, a credit-focused fintech startup, announced that it has raised a $40 million Series D round that the company says gives it a $1 billion valuation. The Upgrade round slots neatly into a few trends TechCrunch has noted in recent quarters, including fintech startups raising at new, higher valuations, and some startups seeing sharp valuation growth on the back of comparatively modest raises.

Other startups that have steeply repriced on small investments, in percentage terms, include Notion more than doubling its valuation to $2 billion earlier this year off a $50 million investment.

In its Series D, Upgrade managed to, ahem, update its valuation from $500 million set during its 2018 Series C. Santander InnoVentures, the CVC associated with the banking giant Santander, led the latest investment.

Upgrades

Given the sheer deluge of fintech news in the last few years, you’re forgiven if Upgrade slipped through your nets. The company is a fintech startup with a credit-focus today, though it intends to add more neobank-like tooling — digital checking accounts, and so forth — in Q3. So, instead of starting with a checking-and-savings structure like so many neobanks, Upgrade kicked off with personal loans and credit cards.

The result of that focus, to hear Upgrade CEO Renaud Laplanche tell it, is that the company has managed to quickly scale its revenue base. This helps explain why the company raised so little money in its Series D; the company told TechCrunch it is currently on a $100 million run rate (month12, not quarter4) and is cash-flow positive.

On that note, how Upgrade managed to secure capital during the current, less certain era is somewhat clear from its growth story. (Growth, as we keep seeing, is still something VCs want to pour capital into.) According to Laplanche, Upgrade rang up $60 million in revenue in 2019 and expects $160 million this year. That’s nearly a tripling from an eight-figure base in a year — not bad at all.

If Laplanche’s name sounds familiar, it’s because he was the founder and former CEO of peer-to-peer fintech company LendingClub, which went public in December of 2014. Laplanche ran afoul of regulators during his tenure, leading to his ouster; he founded Upgrade after leaving LendingClub.

Upgrade has a different philosophy than some credit card providers, in the view of its CEO. “Banks have an incentive to keep customers in debt as long as possible,” Laplanche said during an interview with TechCrunch. Upgrade, in contrast, offers lower rates — cards starting at 6.9%, under what the CEO described as a market-normal entry rate of 12% to 13% — and set repayment periods for debts so that customers don’t wind up in a credit cycle that never ends, sapping them of financial health.

The model and Upgrade’s other products, like personal loans, have proved popular, by its own reckoning. The startup told TechCrunch that ten million individuals have applied for credit from the company. That demand has led to rising loan volume — Upgrade expects to do $3 billion in lending this year, including $2 billion in personal loans and $1 billion in credit card volume, it said — and a growing user base.

That user base is part of why the startup is targeting banking in the near future. And that move is why it needed money. Let’s explore.

Banking

The startup’s move into banking makes a bit of sense, given that it already has customers. One constant in the fintech world is the offering of more services to existing customers, helping drive up their lifetime value (LTV) and thus making their cost to acquire (CAC) more palatable.

Upgrade is just doing this normal move in reverse. Instead of starting with checking accounts and debit cards, which yield regular interchange incomes, it started in higher-margin credit and is moving into the lower-profit consumer banking world next. Q3, according to Laplanche, is when we should expect to see more from the company on this front.

Which brings us to why Upgrade raised at all. Per its CEO, the company might run cash-flow negative for six to nine months after the launch of its banking tools. Upgrade could roll out the new services slowly, he said, but decided instead to raise external capital and be more aggressive.

Fair enough.

Upgrade is an interesting startup story and a comeback tale of sorts for Laplanche. More as we have it.

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Jun
17

Contentful raises $80M Series E round for its headless CMS

Headless CMS company Contentful today announced that it has raised an $80 million Series E funding round led by Sapphire Ventures, with participation from General Catalyst, Salesforce Ventures and a number of other new and existing investors. With this, the company has now raised a total of $158.3 million and a Contentful spokesperson tells me that it is approaching a $1 billion valuation.

In addition, the company also today announced that it has hired Bridget Perry as its CMO. She previously led Adobe’s marketing efforts across Europe, the Middle East and Africa.

Currently, 28% of the Fortune 500 use Contentful to manage their content across platforms. The company says it has a total of 2,200 paying customers right now and these include the likes of Spotify, ITV, the British Museum, Telus and Urban Outfitters.

Steve Sloan, the company’s CEO who joined the company late last year, attributes its success to the fact that virtually every business today is in the process of figuring out how to become digital and serve its customers across platforms — and that’s a process that has only been accelerated by the coronavirus pandemic.

“Ten or 15 years ago, when these content platforms or content management systems were created, they were a) really built for a web-only world and b) where the website was a complement to some other business,” he said. “Today, the mobile app, the mobile web experience is the front door to every business on the planet. And that’s never been any more clear than in this recent COVID crisis, where we’ve seen many, many businesses — even those that are very traditional businesses — realize that the dominant and, in some cases, only way their customers can interact with them is through that digital experience.”

But as they are looking at their options, many decide that they don’t just want to take an off-the-shelf product, Sloan argues, because it doesn’t allow them to build a differentiated offering.

Image Credits: Contentful

Perry also noted that this is something she saw at Adobe, too, as it built its digital experience business. “Leading marketing at Adobe, we used it ourselves,” she said. “And so the challenge that we heard from customers in the market was how complex it was in some cases to implement, to organize around it, to build those experiences fast and see value and impact on the business. And part of that challenge, I think, stemmed from the kind of monolithic, all-in-one type of suite that Adobe offered. Even as a marketer at Adobe, we had challenges with that kind of time to market and agility. And so what’s really interesting to me — and one of the reasons why I joined Contentful — is that Contentful approaches this in a very different way.”

Sloan noted that putting the round together was a bit of an adventure. Contentful’s existing investors approached the company around the holidays because they wanted to make a bigger investment in the company to fuel its long-term growth. But at the time, the company wasn’t ready to raise new capital yet.

“And then in January and February, we had inbound interest from people who weren’t yet investors, who came to us and said, ‘hey, we really want to invest in this company, we’ve seen the trend and we really believe in it.’ So we went back to our insiders and said, ‘hey, we’re going to think about actually moving in our timeline for raising capital,” Sloan told me. “And then, right about that time is when COVID really broke out, particularly in Western Europe in North America.”

That didn’t faze Contentful’s investors, though.

“One of the things that really stood out about our investors — and particularly our lead investor for this round Sapphire — is that when everybody else was really, really frightened, they were really clear about the opportunity, about their belief in the team and about their understanding of the progress we had already made. And they were really unflinching in terms of their support,” Sloan said.

Unsurprisingly, the company plans to use the new funding to expand its go-to-market efforts (that’s why it hired Perry, after all), but Sloan also noted that Contentful plans to invest quite a bit into R&D, as well, as it looks to help its customers solve more adjacent problems.

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17

Thought Leaders in Healthcare IT: FORCE Therapeutics CEO Bronwyn Spira (Part 3) - Sramana Mitra

Sramana Mitra: Has there been new business for you in the last two months? Bronwyn Spira: Yes, we’ve been very busy. We actually came out of the market with a complementary offer because we could see...

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Original author: Sramana Mitra

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Jun
17

African payment startup Chipper Cash raises $13.8M Series A

African cross-border fintech startup Chipper Cash has closed a $13.8 million Series A funding round led by Deciens Capital and plans to hire 30 new staff globally.

The raise caps an event-filled run for the San Francisco-based payments company, founded two years ago by Ugandan Ham Serunjogi and Ghanaian Maijid Moujaled.

The two came to America for academics, met in Iowa while studying at Grinnell College and ventured out to Silicon Valley for stints in big tech: Facebook for Serunjogi and Flickr and Yahoo! for Moujaled.

The startup call beckoned and after launching Chipper Cash in 2018, the duo convinced 500 Startups and Liquid 2 Ventures — co-founded by American football legend Joe Montana — to back their company with seed funds.

Two years and $22 million in total capital raised later, Chipper Cash offers its mobile-based, no fee, P2P payment services in seven countries: Ghana, Uganda, Nigeria, Tanzania, Rwanda, South Africa and Kenya.

“We’re now at over one and a half million users and doing over a $100 million dollars a month in volume,” Serunjogi told TechCrunch on a call.

Chipper Cash does not release audited financial data, but does share internal performance accounting with investors. Deciens Capital and Raptor Group co-led the startup’s Series A financing, with repeat support from 500 Startups and Liquid 2 Ventures .

Deciens Capital founder Dan Kimerling confirmed the fund’s lead on the investment and review of Chipper Cash’s payment value and volume metrics.

Parallel to its P2P app, the startup also runs Chipper Checkout, a merchant-focused, fee-based mobile payment product that generates the revenue to support Chipper Cash’s free mobile-money business.

The company will use its latest round to hire up to 30 people across operations in San Francisco, Lagos, London, Nairobi and New York, according to Serunjogi.

Image Credits: Chipper Cash

Chipper Cash has already brought on a new compliance officer, Lisa Dawson, whose background includes stints with the U.S. Department of Treasury’s Financial Crimes Enforcement Network and Citigroup’s anti-money laundering department.

“You know in the world we live in, the AML side is very important, so it’s an area that we want to invest in from the get go,” said Serunjogi.

He confirmed Dawson’s role aligned with getting Chipper Cash ready to meet regulatory requirements for new markets, but declined to name specific countries.

With the round announcement, Chipper Cash also revealed a corporate social responsibility initiative. Related to current U.S. events, the startup has formed the Chipper Fund for Black Lives.

“We’ve been huge beneficiaries of the generosity and openness of this country and its entrepreneurial spirit,” explained Serunjogi. “But growing up in Africa, we’ve were able to navigate [the U.S.] without the traumas and baggage our African American friends have gone through living in America.”

The Chipper Fund for Black Lives will give five to 10 grants of $5,000 to $10,000. “The plan is to give that to…people or causes who are furthering social justice reforms,” said Serunjogi.

In Africa, Chipper Cash has placed itself in the continent’s major digital payments markets. As a sector, fintech has become Africa’s highest funded tech space, receiving the bulk of an estimated $2 billion in VC that went to startups in 2019.

Image Credits: TechCrunch

Those ventures, and a number of the continent’s established banks, are in a race to build market share through financial inclusion.

By several estimates — including The Global Findex Database — the continent is home to the largest percentage of the world’s unbanked population, with a sizable number of underbanked consumers and SMEs.

Increasingly, Nigeria has become the most significant fintech market in Africa, with the continent’s largest economy and population of 200 million.

Chipper Cash expanded there in 2019 and faces competition from a number of players, including local payments venture Paga. More recently, outside entrants have jumped into Nigeria’s fintech scene.

In 2019, Chinese investors put $220 million into OPay (owned by Opera) and PalmPay — two fledgling startups with plans to scale first in West Africa and then the broader continent.

Over the next several years, expect to see market events — such as fails, acquisitions or IPOs — determine how well-funded payment startups, including Chipper Cash, fare in Africa’s fintech arena.

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17

Outreach nabs $50M at a $1.33B valuation for software that helps with sales engagement

CRM software has become a critical piece of IT when it comes to getting business done, and today a startup focusing on one specific aspect of that stack — sales automation — is announcing a growth round of funding underscoring its own momentum. Outreach, which has built a popular suite of tools used by salespeople to help identify and reach out to prospects and improve their relationships en route to closing deals, has raised $50 million in a Series F round of funding that values the company at $1.33 billion. 

The funding will be used to continue expanding geographically — headquartered in Seattle, Outreach also has an office in London and wants to do more in Europe and eventually Asia — as well as to invest in product development.

The platform today essentially integrates with a company’s existing CRM, be it Salesforce, or Microsoft’s, or Kustomer, or something else — and provides an SaaS-based set of tools for helping to source and track meetings, have to-hand information on sales targets, and a communications manager that helps with outreach calls and other communication in real time. It will be investing in more AI around the product, such as its newest product Kaia (an acronym for “knowledge AI assistant”), and it has also hired a new CFO, Melissa Fisher, from Qualys, possibly a sign of where it hopes to go next as a business.

Sands Capital — an investor out of Virginia that also backs the likes of UiPath and DoorDash — is leading the round, Outreach noted, with “strong participation” also from strategic backer Salesforce Ventures. Other investors include Operator Collective (a new backer that launched last year and focuses on B2B) and previous backers Lone Pine Capital, Spark Capital, Meritech Capital Partners, Trinity Ventures, Mayfield and Sapphire Ventures.

Outreach has raised $289 million to date, and for some more context, this is definitely an up round: the startup was last valued at $1.1 billion when it raised a Series E in April 2019.

The funding comes on the heels of strong growth for the company: More than 4,000 businesses now use its tools, including Adobe, Tableau, DoorDash, Splunk, DocuSign and SAP, making Outreach the biggest player in a field that also includes Salesloft (which also raised a significant round last year on the heels of Outreach’s), ClariChorus.aiGongConversica and Afiniti. Its sweet spot has been working with technology-led businesses and that sector continues to expand its sales operations, even as much of the economy has contracted in recent months. 

“You are seeing a cambric explosion of B2B startups happening everywhere,” Manny Medina, CEO and co-founder of Outreach, said in a phone interview this week. “It means that sales roles are being created as we speak.” And that translates to a growing pool of potential customers for Outreach.

It wasn’t always this way.

When Outreach was first founded in 2011 in Seattle, it wasn’t a sales automation company. It was a recruitment startup called GroupTalent working on software to help source and hire talent, aimed at tech companies. That business was rolling along, until it wasn’t: In 2015, the startup found itself with only two months of runway left, with little hope of raising more. 

“We were not hitting our stride, and growth was hard. We didn’t make the numbers in 2014 and then had two months of cash left and no prospects of raising more,” Medina recalled. “So I sat down with my co-founders,” — Gordon Hempton, Andrew Kinzer and Wes Hather, none of whom are at the company anymore — “and we decided to sell our way out of it. We thought that if we generated more meetings we could gain more opportunities to try to sell our recruitment software.

“So we built the engine to do that, and we saw that we were getting 40% reply rates to our own outreaching emails. It was so successful we had a 10x increase in productivity. But we ran out of sales capacity, so we started selling the meetings we had managed to secure with potential talent directly to the tech companies themselves,” in other words, the other side of its marketplace, those looking to fill vacancies.

That quickly tipped over into a business opportunity of its own. “Companies were saying to us, ‘I don’t want to buy the recruitment software. I need that sales engine!” The company never looked back, and changed its name to work for the pivot.

Fast-forward to 2020, and times are challenging in a completely different way, defined as we are by a global health pandemic that affects what we do every day, where we go, how we work, how we interact with people and much more. 

Medina says the impact of the novel coronavirus has been a significant one for the company and its customers, in part because it fits well with two main types of usage cases that have emerged in the world of sales in the time of COVID-19.

“Older sellers now working from home are accomplished and don’t need to be babysat,” he said, but added they can’t rely on their traditional touchpoints “like meetings, dinners and bar mitzvahs” anymore to seal deals. “They don’t have the tools to get over the line. So our product is being called in to help them.”

Another group at the other end of the spectrum, he said, are “younger and less experienced salespeople who don’t have the physical environment [many live in smaller places with roommates] nor experience to sell well alone. For them it’s been challenging not to come into an office because especially in smaller companies, they rely on each other to train, to listen to others on calls to learn how to sell.”

That’s the other scenario where Outreach is finding some traction: They’re using Outreach’s tools as a proxy for physically sitting alongside and learning from more experienced colleagues, and using it as a supplement to learning the ropes in the old way.

“Outreach’s leadership position in the market, clear mission, and value-added approach make the company a natural investment choice for us,” said Michael Clarke, partner at Sands Capital’s Global Innovation Fund, in a statement. “Now more than ever, companies need an AI-powered sales engagement platform like Outreach. Enterprise sales teams are rapidly adopting sales engagement platforms and Outreach’s rapid growth reflects this.”

Like a lot of sales tools that are powered by AI, Outreach in part is taking on some of the more mundane jobs of salespeople.

But Medina doesn’t believe that this will play out in the “man versus machine” scenario we often ponder when we think about human obsolescence in the face of technological efficiency. In other words, he doesn’t think we’re close to replacing the humans in the mix, even at a time when we’re seeing so many layoffs.

“We are at the early innings,” he said. “There are 6.8 million sales people and we only have north of 100,000 users, not even 2% of the market. There may be a redefinition of the role, but not a reduction.”

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16

Thursday, June 18 – 490th 1Mby1M Mentoring Roundtable for Entrepreneurs - Sramana Mitra

Entrepreneurs are invited to the 490th FREE online 1Mby1M mentoring roundtable on Thursday, June 18, 2020, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST. If you are a serious...

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Original author: Maureen Kelly

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Jun
16

Supporting Arlan Hamilton’s Project Cover

Shortly after George Floyd was murdered, I started calling Black VC and entrepreneur friends asking them “what are two things you are involved in that I can immediately support with time and money.” 

Arlan Hamilton was my first call. In addition to asking me to spend more time with Backstage Capital portfolio companies and founders, she told me about a non-profit called Cover that she created in 2016 with Bryan Landers and Dianne Cherrez.

I'm working on a small passion project this weekend that is making me feel so content. It's not a moonshot idea, just a little seed. ‚

Arlan decided to give away copies of startup and investing books to help more people gain access to content that could change their career path.

Venture Deals was one of the books that Arlan gave away and she has occasionally talked about how impactful the book was to her own journey to learn about and become a VC.

I love to read. Arlan loves to read. And Arlan appreciates the power of books to help people learn. And, it’s even fun to see how people get Arlan’s attention using Backstage Capital and Venture Deals together.

Cover 1.0 was giving away books. Cover 2.0 started with the following tweet and shifted to gifting $500 to recipients to help them reach their goals. 

I’m going to receive a few thousand $ in Feb from the (modest) estate of my late father. I’d like to use $5,000 of it to split between 10 people for something that greatly impacts their craft/passion. In what way would $500 impact what YOU are doing? I’ll choose my favs to fund±

With this new approach, Cover allowed access to knowledge (books, courses…), networks (introductions, memberships…), and opportunities (events, job applications…) to those who are working hard to achieve great things.

For Cover 3.0, Arlan is including the Covid crisis in the mix to include Covid-related help. For example, PPE–especially for high-risk, low-resourced places like prisons and other non-profits, higher education and experiences for Black women, and resources for displaced Black students.

In addition to financially supporting Cover 3.0 at a level to support 100 gifts, I’m going to donate 100 copies of Venture Deals to Cover 3.0 to give away to each recipient.

If you want to support Cover 3.0, please Donate any amount. I’m confident that Arlan and team will put it to good use. 

Arlan – you inspire me and so many others. Thank you.

Original author: Brad Feld

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Jun
15

Book: The Blacker The Berry

As I begin to work my way through the NY Times Antiracist Reading List (by Ibram X. Kendi), I thought I’d start with The Blacker The Berry by Wallace Thurman.

I started with the Wikipedia page for Wallace Thurman.

Langston Hughes described Thurman as “…a strangely brilliant black boy, who had read everything and whose critical mind could find something wrong with everything he read.” Thurman’s dark skin color attracted comment, including negative reactions from both black and white Americans. He used such colorism in his writings, attacking the black community’s preference for its lighter-skinned members

I didn’t know the phrase colorism nor had I ever thought about bias around it. Over the weekend, Lucy Sanders pointed me at an NCWIT article on Colorism Bias in the Tech Industry. I then went down a rabbit hole on colorism, which caused me to realize how oblivious and ignorant I was to this type of discrimination.

Emma Lou Morgan, the protagonist of The Blacker The Berry, geographically follows Thurman’s life, from Boise, the USC, to Harlem. The book is beautifully written and deeply engrossing as Emma’s story unfolds. Some of it is a coming of age story, but also a continual struggle, from a Black woman’s perspective, on dealing with discrimination from all sides, since she is darkly colored and subject to endless colorism.

The book was written in 1929. It was Thurman’s first novel. Per Wikipedia:

The novel is now recognized as a groundbreaking work of fiction because of its focus on intra-racial prejudice and colorism within the black community, where lighter skin has historically been favored.

Thurman died in 1934 at age 32 of tuberculosis. He only wrote two other books: Infants of the Spring and The Interne. I just purchased Infants of the Spring but couldn’t find The Interne.

Next up – Rodney Sampson’s Kingonomics: Twelve Innovative Currencies for Transforming Your Business and Life Inspired by Dr. Martin Luther King, Jr.

Original author: Brad Feld

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Jun
15

1Mby1M Virtual Accelerator Investor Forum: With Joshua Posamentier of Congruent Ventures (Part 4) - Sramana Mitra

Sramana Mitra: Going a bit to your first example of investing in this robotics technology, one thing that I’m monitoring is we are probably going towards an accelerated pace of robotics adoption in...

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Original author: Sramana Mitra

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Jun
15

Cloud Stocks: Okta Reiterates Outlook - Sramana Mitra

Corporate identity management software company Okta (NASDAQ: OKTA) reported a strong first quarter recently that beat estimates. Like several cloud stocks, Okta’s stock has also benefited from the...

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Original author: Sramana_Mitra

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