Sep
27

Doctolib to open up telemedicine appointments

French startup Doctolib will take advantage of recent legal changes that will make telemedicine legal in France. Starting on January 1st, you’ll be able to book face-to-face appointments on Doctolib as well as remote appointments.

Doctolib is a marketplace with 60,000 practitioners using the platform to manage their calendars and let people book appointments through Doctolib’s website. Millions of people then browse Doctolib’s website and app to find practitioners and book appointments. Doctors pay a monthly fee to access Doctolib’s service.

While it’s still unclear how it’s going to work, Doctolib plans to tap its existing community of doctors to let them accept remote appointments too.

Doctolib is already testing the service with 500 practitioners. According to the legal framework, you won’t be able to hop on Doctolib, find an available doctor and start a video call with them.

The idea is that you don’t have to show up in person every time you need to see your doctor. Once in a while, a remote appointment is enough. That’s why you’ll only be able to book remote appointments with practitioners who know you already.

But the good news is that remote appointments will be reimbursed by the national healthcare system, just like any appointment. Details are still thin when it comes to the payment system and the communication platform.

In order to work on that new service, Doctolib plans to hire 150 engineers and open up a big office — the Health Tech Center. It’s not going to be limited to the Doctolib team as the company plans to invite officials, practitioners and more.

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Jan
24

Timescale raises $12.4M to build a new breed of time series database software

Cryptocurrency speculation is over. That’s why I’m excited to announce that Vinay Gupta will join us at TechCrunch Disrupt Berlin to talk about cool use cases that could make blockchain projects useful, beyond financial services.

Gupta worked on the initial release of Ethereum back in 2015. He contributed when it comes to project management. He then worked with the Consensys team on other cryptocurrency projects.

But he’s now 100 percent focused on his own project — Mattereum. As the name suggests, it’s all about bringing physical objects to the blockchain.

For instance, if you buy an expensive painting, you want to make sure that you sign a contract with the previous owner that says that you now own this painting.

Mattereum helps you set up self-executing smart contracts to transfer digital assets (including tokens that could prove the ownership of a painting).

But if you want to combine smart contracts with good old legal contracts, Mattereum has also worked on Ricardian contracts so that those contracts have a legal value. Finally, Mattereum also worked on a decentralized dispute resolution platform that can be enforced in a national court.

If you want to listen to Gupta talk about Mattereum himself, then you should come to Disrupt Berlin.

Buy your ticket to Disrupt Berlin to listen to this discussion and many others. The conference will take place on November 29-30.

In addition to fireside chats and panels, like this one, new startups will participate in the Startup Battlefield Europe to win the highly coveted Battlefield cup.

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Vinay Gupta

Founder, Mattereum Ltd.

Vinay Gupta is a technologist and policy analyst with a particular interest in how specific technologies can close or create new avenues for decision makers. This interest has taken him through cryptography, energy policy, defence, security, resilience and disaster management arenas.

He is the founder of Hexayurt.Capital, a fund which invests in creating the Internet of Agreements. Mattereum is the first Internet of Agreements infrastructure project, bringing legally-enforceable smart contracts, and enabling the sale, lease, and transfer of physical property and legal rights.

He is known for his work on the hexayurt, a public domain disaster relief shelter designed to be build from commonly-available materials, and with Ethereum, a distributed network designed to handle smart contracts.

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Jan
25

Benchmark’s lawsuit against former Uber CEO Kalanick dismissed

Six months after completing Y Combinator’s 12-week accelerator program, The Lobby is announcing a $1.2 million investment.

The startup connects job seekers to Wall Street bankers, venture capitalists and other finance “insiders” for advice and personalized career coaching. Founder and former investment banker Deepak Chhugani wants to help people who don’t come from elite backgrounds or have the network of an Ivy League graduate land high-profile finance roles.

“There’s a huge chunk of people that never get noticed,” Chhugani told TechCrunch. “The best opportunities are usually only privy to people that are from those wealthy networks.”

Chhugani, a Bentley University graduate who began his career at Merrill Lynch, believes he was only able to break into Wall Street because the firm had a hole in its Latin America M&A group and he’d grown up in Ecuador.

He and his other non-Ivy League friends who are or have been employed on Wall Street, in venture capital or private equity, are lucky, he says. Despite being perfectly able to succeed, many people of similar backgrounds have had no such luck navigating the finance job market.

“The Lobby is creating the real meritocracy that we tell ourselves the job market is –– or at least should be,” said Matt Mireles in a statement. Mireles, a scout investor at Social Capital, invested personally in the seed round alongside Y Combinator, Ataria Ventures, 37 Angels, former Travelocity CEO Carl Sparks and Columbia Business School’s chief innovation officer Angela Lee.

Using The Lobby, job seekers can connect with professionals over anonymous 30-minute phone calls, where they can conduct mock interviews or fix-up their resumes. Insiders, who are paid by The Lobby’s customers, can give the honest truth about what it’s like to work in finance, a sort-of real-life Glassdoor .

As for the name, Chhugani says he can’t promise any of the startup’s customers a job, but he can promise to get them in the lobby.

“The ones who work really hard and deserve it will get up the stairs.”

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Jan
25

1Mby1M Virtual Accelerator Investor Forum: With Vinny Lingham of NewTown Partners (Part 3) - Sramana Mitra

Who should you sell your startup to? Facebook and the founders of its former acquisitions are making a strong case against getting bought by Mark Zuckerberg and Co. After a half-decade of being seen as one of the most respectful and desired acquirers, a series of scandals has destroyed the image of Facebook’s M&A division. That could make it tougher to convince entrepreneurs to sell to Facebook, or force it to pay higher prices and put contractual guarantees of autonomy into the deals.

WhatsApp’s founders left amidst aggressive pushes to monetize. Instagram’s founders left as their independence was threatened. Oculus’ founders were demoted. And over the past few years, Facebook has also shut down acquisitions, including viral teen Q&A app TBH (though its founder says he recommended shutting it down), fitness tracker Moves, video advertising system LiveRail, and still-popular mobile app developer platform Parse. [Correction: Voice control developer tool Wit.ai has not shut down, just its Bot Engine.]

Facebook’s users might not know or care about much of this. But it could be a sticking point the next time Facebook tries to buy out a burgeoning competitor or complementary service.

Broken promises with WhatsApp

The real trouble started with WhatsApp co-founder Brian Acton’s departure from Facebook a year ago before he was fully vested from the $22 billion acquisition in 2014. He’d been adamant that Facebook not stick the targeted ads he hated inside WhatsApp, and Zuckerberg conceded not to. Acton even got a clause added to the deal that the co-founders’ remaining stock would vest instantly if Facebook implemented monetization schemes without their consent. Google was also interested in buying WhatsApp, but Facebook’s assurances of independence sealed the deal.

WhatsApp’s other co-founder, Jan Koum, left Facebook in April following tension about how Facebook would monetize his app and the impact of that on privacy. Acton’s departure saw him leave $850 million on the table. Captivity must have been pretty rough for freedom to be worth that much. Today in an interview with Forbes’s Parmy Olson, he detailed how Facebook got him to promise it wouldn’t integrate WhatsApp’s user data to get the deal approved by EU regulators. Facebook then broke that promise, paid the $122 million fine that amounted to a tiny speed bump for the money-printing corporation, and kept on hacking.

When Acton tried to enact the instant-vesting clause upon his departure, Facebook claimed it was still exploring, not “implementing,” monetization. Acton declined a legal fight and walked away, eventually tweeting “Delete Facebook.” Koum stayed to vest a little longer. But soon after they departed, WhatsApp started charging businesses for slow replies, and it will inject ads into the WhatsApp’s Stories product Status next year. With user growth slowing, users shifting to Stories, and News Feed out of ad space, Facebook’s revenue problem became WhatsApp’s monetization mandate.

The message was that Facebook would eventually break its agreements with acquired founders to prioritize its own needs.

Diminished autonomy for Instagram

Instagram’s co-founders Kevin Systrom and Mike Krieger announced they were resigning this week, which sources tell TechCrunch was because of mounting tensions with Zuckerberg over product direction. Zuckerberg himself negotiated the 2012 acquisition for $1 billion ($715 million when the deal closed with Facebook’s share price down, but later $4 billion as it massively climbed). That price was stipulated on Instagram remaining independent in both brand and product roadmap.

Zuckerberg upheld his end of the bargain for five years, and the Instagram co-founders stayed on past their original vesting dates — uncommon in Silicon Valley. Facebook pointed to Instagram’s autonomy when it was trying to secure the WhatsApp acquisition. And with the help of Facebook’s engineering, sales, recruiting, internationalization and anti-spam teams, Instagram grew into a 1 billion-user juggernaut.

But again, Facebook’s growth and financial woes led to a change of heart for Zuckerberg. Facebook’s popularity amongst teens was plummeting while Instagram remained cool. Facebook pushed to show its alerts and links back to the parent company inside of Instagram’s notifications and settings tabs. Meanwhile, it stripped out the Instagram attribution from cross-posted photos and deleted a shortcut to Instagram from the Facebook bookmarks menu.

Zuckerberg then installed a loyalist, his close friend and former News Feed VP Adam Mosseri, as Instagram’s new VP of Product mid-way through this year. The reorganization also saw Systrom start reporting to Facebook CPO Chris Cox. Previously the Instagram CEO had more direct contact with Zuckerberg despite technically reporting to CTO Mike Schroepfer, and the insertion of a layer of management between them frayed their connection. Six years after being acquired, Facebook started breaking its promises, Instagram felt less autonomous and the founders exited.

The message again was that Facebook expected to be able to exploit its acquisitions regardless of their previous agreements.

Reduced visibility for Oculus

Zuckerberg declared Oculus was the next great computing platform when Facebook acquired the virtual reality company in 2014. Adoption ended up slower than many expected, forcing Oculus to fund VR content creators since it’s still an unsustainable business. Oculus has likely been a major cash sink for Facebook it will have to hope pays off later.

But in the meantime, the co-founders of Oculus have faded into the background. Brendan Iribe and Nate Mitchell have gone from leading the company to focusing on the nerdiest part of its growing product lineup as VPs running the PC VR and Rift hardware teams, respectively. Former Xiaomi hardware leader Hugo Barra was brought in as VP of VR to oversee Oculus, and he reports to former Facebook VP of Ads Andrew “Boz” Bosworth — a longtime Zuckerberg confidant who TA’d one of his classes at Harvard who now runs all of Facebook’s hardware efforts.

Oculus’ original visionary inventor Palmer Luckey left Facebook last year following a schism with the company over him funding anti-Hillary Clinton memes and “sh*tposters.” He was pressed to apologize, saying “I am deeply sorry that my actions are negatively impacting the perception of Oculus and its partners.”

Lesser-known co-founder Jack McCauley left Facebook just a year after the acquisition to start his own VR lab. Sadly, Oculus co-founder Andrew Reisse died in 2013 when he was struck by a vehicle in a police chase just two months after the acquisition was announced. The final co-founder Michael Antonov was the chief software architect, but Facebook just confirmed to me he recently left the division to work on artificial intelligence infrastructure at Facebook.

Today for the first time, none of the Oculus co-founders appeared onstage at its annual Connect conference. Obviously the skills needed to scale and monetize a product are different from those needed to create. Still, going from running the company to being stuck in the audience doesn’t send a great signal about how Facebook treats acquired founders.

Course correction

Facebook needs to take action if it wants to reassure prospective acquisitions that it can be a good home for their startups. I think Zuckerberg or Mosseri (likely to be named Instagram’s new leader) should issue a statement that they understand people’s fears about what will happen to Instagram and WhatsApp since they’re such important parts of users’ lives, and establishing core tenets of the product’s identity they don’t want to change. Again, 15-year-old Instagrammers and WhatsAppers probably won’t care, but potential acquisitions would.

So far, Facebook has only managed to further inflame the founders versus Facebook divide. Today former VP of Messenger and now head of Facebook’s blockchain team David Marcus wrote a scathing note criticizing Acton for his Forbes interview and claiming that Zuckerberg tried to protect WhatsApp’s autonomy. “Call me old fashioned. But I find attacking the people and company that made you a billionaire, and went to an unprecedented extent to shield and accommodate you for years, low-class. It’s actually a whole new standard of low-class,” he wrote.

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But this was a wasted opportunity for Facebook to discuss all the advantages it brings to its acquisitions. Marcus wrote, “As far as I’m concerned, and as a former lifelong entrepreneur and founder, there’s no other large company I’d work at, and no other leader I’d work for,” and noted the opportunity for impact and the relatively long amount of time acquired founders have stayed in the past. Still, it would have been more productive to focus on why’s it’s where he wants to work, how founders actually get to touch the lives of billions and how other acquirers like Twitter and Google frequently dissolve the companies they buy and often see their founders leave even sooner.

Acquisitions have protected Facebook from disruption. Now that strategy is in danger if it can’t change this narrative. Lots of zeros on a check might not be enough to convince the next great entrepreneur to sell Facebook their startup if they suspect they or their project will be steamrolled.

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Sep
26

Farmer’s Fridge wants to make eating healthy food as easy as getting money from an ATM

Fast, healthy food is one of those concepts that just seems too good to be true. But Farmer’s Fridge, a Chicago-based startup that recently closed a $30 million Series C round led by former Google CEO Eric Schmidt’s Innovation Endeavors, aims to make that a reality.

Farmer’s Fridge retrofits vending machines to serve up healthy foods — salads, sandwiches, granola, etc. — for people on the go, for anywhere from $5 to about $8. In order to ensure restaurant-quality food, Farmer’s Fridge has a chef on board who receives feedback from customers to constantly tweak the menu and the food. There’s also a large workforce in place to restock the food, which is prepared daily in Farmer’s Fridge’s kitchen, every morning. I tried the food while I was in Chicago, and I must admit that it was good. And this is coming from someone who generally dislikes salad.

While the amount of waste is low (about 5 percent left over) — thanks to its allocation algorithm that determines how much of each type of food to stock in each vending machine location — Farmer’s Fridge has a system in place to deliver leftover food to the Greater Chicago Food Depository, a food bank that works in partnership with 700 agencies, including soup kitchens, shelters and pantries.

“The hypothesis for the business is that it’s been done for ATMs, it’s been done for movies, and those things have nothing to do with each other. So the only connection would be that consumers generally want things that are faster and cheaper and more convenient, as long as they don’t have to sacrifice any quality from the experience,” Farmer’s Fridge founder and CEO Luke Saunders told me at the startup’s headquarters in Chicago.

Farmer’s Fridge founder and CEO Luke Saunders at the startup’s Chicago-based HQ

“So, renting a movie from a kiosk — there’s no difference,” he added. “It’s the same movie when you get home. With food, though, it was interesting because there’s a lot of businesses where the experience is supposedly the most important part, so ‘if you have really good service at a restaurant, could technology actually replace that experience’ was the core question of the business. Or is that an important sustained advantage for a restaurant versus our business model?”

So far, it’s been working. Since launching in 2013, Farmer’s Fridge has deployed 200 vending machines throughout Chicago and Milwaukee. Farmer’s Fridge vending machines can be found in airports, hospitals and in traditional retailers, like pharmacies, convenience stores and even the Amazon Go store in Chicago. Each location gets stocked at least five days a week, while the airport gets stocked seven days a week. Depending on the business partner, Farmer’s Fridge has a revenue model that ranges from subsidized accounts to revenue shares.

“Each vertical behaves really differently,” Saunders said. “In a hospital, they care more about having an amenity overnight for employees who don’t have access to a cafeteria than they do about profitability. At O’Hare International Airport, it’s a revenue share because of the traffic generated. For some retailers, it’s about the traffic Farmer’s Fridge brings to those places.”

The app is probably the least technologically interesting part about Farmer’s Fridge, but what it offers is an easy way to see where you can find a fridge, the inventory of said fridge and the ability to reserve food from that fridge ahead of time. The fridge itself is the real technological achievement. It’s an internet-connected device that runs firmware and features a graphical user interface and cloud infrastructure.

Next year, the plan is to expand regionally and launch in an additional region. In the nearer term, Farmer’s Fridge is expecting to grow from 130 employees today to about 200 by the end of next year.

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Sep
26

Stripe is now valued at $20B after raising another $245M led by Tiger Global

Payments startup Stripe has changed the landscape for how businesses can collect funds online by using a few lines of code, and today the company is announcing that it’s picked up more funding of its own. Stripe has raised $245 million, valuing the company at $20 billion.

This is a big jump on its previous round, two years ago, that valued it at $9 billion.

Led by Tiger Global Management, other new backers included DST Global and Sequoia, along with existing investors Andreessen Horowitz, Kleiner Perkins, Khosla Ventures, General Catalyst and Thrive Capital.

The company says it plans to use the funding to hire more people for what it describes as its “distributed global engineering team.” It now has hubs in San Francisco, Seattle and Dublin (its co-founders, John and Patrick Collison, hail from Ireland), and it’s also going to launch a new hub in Singapore.

Engineering has been at the heart of the company’s growth from the start, up to now. Recall the famous essay by Paul Graham about Stripe that served as a mantra of sorts for how startups should grow. Fast forward to today, and Stripe boasts that “all told, the company deployed more than 3,200 new versions of its core API over the past year.”

The funding underscores the continuing strong climate for raising money from private backers at increasingly staggering valuations. VCs and private equity firms have raised billions, and they are looking for fast-growing, promising startups where they can invest that money. A number of startups are foregoing, or delaying, going public in favor of staying private for longer, financed by them.

“We have no plans to go public,” said John Collison in an interview. “We’re fortunate to be in the position that the Stripe business is performing very well and the long-term opportunity is that we’re very optimistic to providing the richer stack to businesses. Strong businesses do not always tend to be dependent on outside funding.”

(Not all are following this route: a key competitor of Stripe’s, Adyen, had a very strong IPO debut earlier this year.)

Stripe itself is a prime target for VCs looking to park their money in fast-growing, outsized startups. The company says it now has “millions” of customers, including Google, Didi, Mindbody, Spotify and Uber. It is live in 130 markets for acceptance and 25 countries for originating the charges.

Carving a place out for itself as a faster, easier way to integrate payments infrastructure into websites and apps, by way of a few lines of code, Stripe’s pitch is that it replaces the more laborious, and often more expensive route, of working with banks and other payment providers in a complicated chain of players that includes gateway providers, credit card processors, merchant acquirers, specialized payment methods, wallets and more.

And although Amazon is one of the world’s biggest companies, and most retailers have a digital presence, e-commerce is still a relatively nascent area, with only about three percent of all transactions occurring online at a global average. That means a big opportunity for companies like Stripe, but also competitors like Adyen, PayPal and others.

“We believe in the contingency of progress,” said Stripe CEO and co-founder Patrick Collison, in a statement. “Better global payments infrastructure will increase economic output, encourage entrepreneurship and help upstarts compete with incumbents. By bringing Stripe into more markets and building out our capabilities for companies of all sizes, we hope to accelerate innovation around the world.” Stripe estimates there will be $4 trillion in online sales by 2020 globally.

While payments is Stripe’s bread and butter, the company has also been diversifying and now also includes Stripe Issuing, Stripe Terminal, fraud detection and potentially cash advances, among its various offerings. These help the company develop stronger ties with its customers, and also potentially increase its margins.

“No one else is going as deep as us on software and the technology stack as we are,” said co-founder and president John Collison.

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Sep
26

1Mby1M Virtual Accelerator Investor Forum: With Curtis Feeny of Silicon Valley Data Capital (Part 3) - Sramana Mitra

Sramana Mitra: Are you looking for billion-dollar TAM companies that are potential unicorns or are you open to the possibility of companies that are going to be solving niche problems with the kinds...

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Sep
26

1Mby1M Virtual Accelerator Investor Forum: With Vivek Ladsariya of SineWave Ventures (Part 3) - Sramana Mitra

Sramana Mitra: When did you invest in this company? Vivek Ladsariya: This was a round that was announced in January. It was completed late last year. Sramana Mitra: It’s already acquired? Vivek...

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Jan
24

Here acquires Micello to add indoor mapping as part of its IoT business unit

Today, a new crop of startups is launching out of the Entrepreneurs Roundtable Accelerator. This marks the 15th ERA class, with the past 14 classes comprising 165 startups with a combined market capitalization of more than $2 billion.

Thirteen companies in total are participating in the demo day today, spanning a variety of industries, including e-commerce, real estate and voice collaboration.

Here are the new startups:

Agilis is a B2B commerce platform for chemical distributors. The supply chain for chemical distribution is often complex, but Agilis aggregates supply and demand and facilitates transactions on behalf of all parties involved, from producers to distributors to buyers.

As voice interfaces continue to grow in prominence, Airbud is looking to offer developers and companies a way to add voice capabilities to their websites and apps. Airbud’s technology quickly ingests the information on a website or app to allow users to interact with that information with their voice.

Bikky looks to give restaurant owners more insight into their customers, aggregating data across online ordering channels and using SMS to get real-time feedback on orders. The customer analytics platform for restaurants hopes to help businesses increase their customer retention and better understand what is and isn’t working with their business.

Daivergent was founded by Byran Dai. Inspired by his brother, who has autism, he created Daivergent to allow businesses to hire individuals with autism who are particularly well-suited to perform complex data tasks. The platform provides training, management and workflow functions alongside making the initial connection between these highly skilled workers and companies.

Ettitude is a D2C bedding and homewares brand looking to compete with the likes of Brooklinen. Unlike most competitors, however, Ettitude uses a proprietary supply of organic bamboo lyocell fabric to make soft, cooling, hypoallergenic sheets, pillowcases, etc.

LVRG is a vendor relationship management platform for the enterprise, allowing decision-makers within organizations to make collaborative, informed purchasing decisions with the help of an AI algorithm.

Maivino reinvents the idea of boxed wine by letting users subscribe to receive premium wine in a pouch. Unlike a box or a bottle, Maivino’s pouch keeps wine fresh for 32 days after opening, letting users have control of their own pace.

ProdPerfect wants to make quality assurance regression tests for web applications easier and more effective. By analyzing live user traffic to build test cases from behavior patterns, the company gives engineering teams QA testing coverage that continuously and automatically updates as they add new features.

Rocket Cloud is looking to be the Angie’s List for industrial suppliers. The company has created a marketplace that connects electrical, plumbing and HVAC equipment manufacturers and suppliers to online customers.

Rubik is a data platform for real estate investors, providing up-to-date financial data on 70 million single family homes in the U.S., letting investors search based on their own investment criteria.

Threshing Floor Security collects, aggregates and analyzes internet background noise, network scans, web scrapers and authentication attempts to let security teams find alerts that matter to them. The company integrates its technology with the most popular enterprise security products out there.

Triyo is a secure project collaboration platform for highly regulated industries, particularly financial services. As teams work together on a project, they can use Triyo to collaborate on documents, presentations and spreadsheets efficiently without duplicating work, all within the bounds of internal compliance and regulatory rules.

Woveon is a CRM tool that aggregates data from all channels, including phone calls, email, social media and CRM, so that companies can get a bird’s-eye view of their customer relations. The platform is powered by AI, allowing Woveon to point out the most relevant information for resolving customer inquiries.

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Sep
26

Circle launches its stablecoin

When Circle raised its $110 million funding round, the company used this opportunity to talk about its stablecoin — USD Coin, or USDC for short. And you can now buy, sell and send USD Coins on Circle Trade and Circle’s exchange Poloniex.

But what is a stablecoin? As the name suggests, 1 USDC is worth 1 USD. Unlike traditional cryptocurrencies, you can be sure that the value of USDC isn’t going to fluctuate like crazy.

There are multiple reasons why you’d want to use stablecoins. First, if you want to short cryptocurrencies without cashing out, you can convert your bitcoins or ethers to USDC. This way, it’ll be easier to buy cryptocurrencies again in the future.

Second, if you want to avoid traditional financial institutions, you can send USDC to other people without going through a bank. Sending USDC is like sending any other token — you just need to tell your recipient to get a wallet and ask for their wallet address.

Third, I’m sure many people are going to use stablecoins to avoid taxation issues. It’s easier to hide a bunch of tokens than a big wire transfers hitting your bank statement.

Many people living in countries suffering from hyperinflation or chronic inflation, such as Venezuela or Turkey, could also rely on USDC to convert some of their savings. This way, you don’t have to open a bank account in another country.

USDC is an ERC-20 token, which means that it’s easy to add support for USDC if you’re running an exchange or a wallet. But Circle wants to make sure that issuers are not just printing money without any actual USD in their bank accounts.

Multiple companies partnered to create CENTRE, a consortium that is going to define policies around stablecoins and governance. If you want to issue USDC, you have to comply with a bunch of rules. In particular, you have to send monthly audited reports proving that you have as many USD on deposit as issued tokens.

Multiple companies have already announced that they will begin trading USDC soon, such as DigiFinex, CoinEx, KuCoin, OKCoin, Coinplug and XDAEX. On the wallet front, BitGo, Cobo, Coinbase Wallet, CoolWallet S, Elph, imToken, Ledger, Status and Trust will add native USDC support soon.

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Sep
26

Is Imperva Just Another Cyber Security Player? - Sramana Mitra

According to a report by Cyber Security Ventures, the global spending on cyber security products and services will grow to more than $1 trillion by the year 2021 from $120 billion in 2017. The growth...

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Sep
26

Scaling to $10 Million: Humanity.com Founder Ryan Fyfe (Part 3) - Sramana Mitra

Sramana Mitra: Why did this European investor contact you? Ryan Fyfe: Kristof had found some of our online reviews. I had a business partner who was really sales-driven. We had a disagreement where I...

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Sep
26

Instana raises $30M for its application performance monitoring service

Instana, an application performance monitoring (APM) service with a focus on modern containerized services, today announced that it has raised a $30 million Series C funding round. The round was led by Meritech Capital, with participation from existing investor Accel. This brings Instana’s total funding to $57 million.

The company, which counts the likes of Audi, Edmunds.com, Yahoo Japan and Franklin American Mortgage as its customers, considers itself an APM 3.0 player. It argues that its solution is far lighter than those of older players like New Relic and AppDynamics (which sold to Cisco hours before it was supposed to go public). Those solutions, the company says, weren’t built for modern software organizations (though I’m sure they would dispute that).

What really makes Instana stand out is its ability to automatically discover and monitor the ever-changing infrastructure that makes up a modern application, especially when it comes to running containerized microservices. The service automatically catalogs all of the endpoints that make up a service’s infrastructure, and then monitors them. It’s also worth noting that the company says that it can offer far more granular metrics that its competitors.

Instana says that its annual sales grew 600 percent over the course of the last year, something that surely attracted this new investment.

“Monitoring containerized microservice applications has become a critical requirement for today’s digital enterprises,” said Meritech Capital’s Alex Kurland. “Instana is packed with industry veterans who understand the APM industry, as well as the paradigm shifts now occurring in agile software development. Meritech is excited to partner with Instana as they continue to disrupt one of the largest and most important markets with their automated APM experience.”

The company plans to use the new funding to fulfill the demand for its service and expand its product line.

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Sep
26

10 things in tech you need to know today

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Good morning! This is the tech news you need to know this Wednesday.

The departure of Instagram's founders from Facebook follows a history of clashes between the two companies. Instagram insiders felt like they were losing autonomy after Facebook pushed for greater integration.

Qualcomm accused Apple of stealing its secrets and giving them to its top rival. In a filing on Tuesday, Qualcomm said that it saw evidence in discovery that Apple took its trade secrets, including code, and gave it to Intel engineers to help them develop a replacement chip for iPhones.

Google has named a new chief privacy officer who will testify before the US Senate today. Keith Enright will discuss privacy legislation with senators. Cody Wilson, the 3D printed gun advocate, has quit his company after he was charged with sexual assault. Defense Distributed said it would continue without its founder. Amazon has started paying its warehouse workers more money after repeated attacks on how little it pays. The raises were generally between 2-4% and amounted to about 25 to 55 more cents an hour. The original founders and ex-employees of blood testing startup Telomere Diagnostics say its health test is flawed. One former employee raised doubts about how clean Telomere Diagnostics' labs were. Tesla is building its own car carriers, as the electric carmaker faces vehicle distribution problems. The company is upgrading its logistics system but running into an "extreme" shortage of car carrier trailers, Chief Executive Elon Musk tweeted on Monday. Square's stock could go up another 45% this year, according to an investment note sent by Nomura. The firm raised its price target to $125 from $86, citing not only better financials and valuation, but also the fact that its Cash App has over 1 million more downloads than competing Venmo. Roku announced three additions to its lineup of streaming devices: the Roku Premiere, Premiere Plus, and Ultra. Each device supports 4K streaming. Tinder has been testing a new feature called "My Move" that lets women message a match first before allowing men to message them. The feature is a copycat of rival app Bumble, which is based on women making the first move.

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

Original author: Shona Ghosh

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Sep
26

Everyone is trying to figure out how to service the marketers of the future — this former ad agency bigwig says he already nailed it 3 years ago

With the current ad agency model under attack from various fronts, it's hard to predict what exactly the industry will look like once the dust settles. There's no shortage of 'agencies are dead' proclamations or would-be saviors promising revolutionary new business models.

Former Havas chief David Jones believes that his "brand tech" company You & Mr Jones has figured out what marketers of the future need in a data and tech dominated world — and that he's got a huge head start on the competition.

The company was formed in 2015, raising $350 million to leverage technology to help build brands. Since then, it has acquired five technology companies, invested in 21 and launched two start-ups — all in a bid to bring marketers and technology closer together.

Right. So what is a brand tech company exactly?

You & Mr Jones is seeking to offer a new take on the full-service ad agency model — via which marketers got everything they need (producing ads, buying ad space, overall strategy) from a single firm.

In this case, You & Mr Jones essentially plays middleman between brands and technology companies — companies that specialize in things modern brands increasingly need content creation, brand strategy, chatbots, artificial intelligence and data and analytics among others (things that traditional ad agencies haven't been focused on).

The idea is to make brands self-sufficient and cutting edge, connecting marketers with startups at an early stage and helping them with their content and tech strategies at a time when a lot of them are moving toward moving many of those functions in-house — without actually making their ads for them.

"We didn't set out to compete within the advertising industry, we set out to disrupt marketing using technology," he said. "And if we get it right, there will be a new sector or a new industry."

There's now doubt the ad industry is going through seismic shifts

Three years afterJones set out on his new journey, the industry has only been rocked by more massive change. Some of the biggest brands are publicly criticizing traditional agency models, holding company stocks are getting clobbered and marketers are increasingly looking to cut out middlemen across he board.

What's more, new players are entering the field, promising that they can helping brands navigate the current landscape on the back of digital content and data analytics.

Former WPP chief Sir Martin Sorrell's latest venture s4 Capital is the latest example, promising to make marketing better, faster and cheaper with better application of tech. Jones sees Sorrell's move as a validation of his earlier theory.

"For me, the biggest proof of this working was when you had the guy who created the biggest holding company in the world saying that he was launching a new digital version of that because they don't have a future," Jones told Business Insider. "Imitation, after all, is the best form of flattery."

As a result, the momentum has only been accelerating for You & Mr Jones, with the company seeing 60% organic growth last month, according to Jones.

The industry's existential crisis is working in is favor, Jones believes.

"You probably can't find a major global client today who would tell you that they're happy with what they've got and it's all sorted," said Jones.

"You've got all the holding companies tanking, and you've got the biggest clients in the world publicly saying we don't want that model anymore."

You & Mr Jones is like a mini venture capital firm for brands and technology

While the traditional holding companies are great at brand-building and advertising, they are often less skilled when it comes to building tech products, says Jones. On the other hand, giant tech platforms are less verse in brand building. That's where You & Mr Jones fits in, according to Jones.

"The core advantage of You & Mr Jones is that we combine, in one group, both expertise in technology and expertise in branding," he said.

To ensure tech expertise, You & Mr Jones has invested in AI, blockchain and AR across companies including Niantic, Pinterest, Automat, Jivox and Pixlee among others.

It has 11 partners with years of agency experience in the center, who meet with as many as 20 new companies at the intersection of brand-building and technology a week.

"This gives us and our clients unique insight into where technology and marketing technology is headed, way beyond the narrow realm of just 'communications," he said.

Take Niantic, the company behind the AR game Pokémon GO, which Jones believes is the perfect proof- point of brand-tech. In Japan, McDonald's was embedded in the game for just a few days, and sales sales went up 27% for the month.

"This is exactly what brand-tech is," said Jones. "It is the ability to drive growth for a brand using technology in completely different ways."

"Experience has been a focal point of brands and CMOs looking to drive growth beyond conventional advertising and marketing," said Forrester analyst Jay Pattissal. "So firms like You & Mr Jones have an opportunity to drive direct relationships with brands, in the same way Google, Adobe and Amazon do."

The company wants to create a whole new industry

Jones believes the ad agency business is on the precipice of a complete reinvention with five or 10 companies emerging to form a new category of marketing technology holding companies. In fact, he believes that recent events prove his hypothesis.

"There will be companies like S4 within that, and there'll be companies like Stagwell within that and I'm sure new ones who come along," he said. "I maybe didn't envisage that Martin Sorrell will be launching one of those competitors, but we have always believed that this is what clients want and need."

But Jones maintains that You & Mr Jones has an edge, because it operates without the constraints of a fund and also works directly with brands apart from its investments. He wants marketers to think like startups, not giant incumbents.

"Airbnb didn't get up and say 'we want to compete with hotels,' they used technology to do something new, and Lyft and Uber didn't say 'we're going to screw the yellow taxis.'"

Original author: Tanya Dua

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Sep
26

A controversy over Chrome's new login requirements forces Google to make changes (GOOG, GOOGL)

Google on Tuesday seemed to go out of its way to squash a controversy over recent changes to the popular Chrome browser.

On Sunday, Matthew Green, a security researcher and professor at Johns Hopkins, revealed that Google had quietly started automatically logging in Chrome users. Anytime someone signed on to one of Google's properties, such as Gmail or Google Drive, they would be automatically be logged into their Chrome accounts as well.

Green said that he and many others had chosen not to sign in as a added layer of protection from accidentally sharing their browser histories with Google.

Before the recent change, users had to take two steps in order to turn their browser data over to Google. They needed to sign in, and then agree to sync their info. If users were automatically signed in by Google, one of those steps disappeared.

Green also accused Google of making the new sync-consent page more confusing. He said this would make it much easier for users to mistakenly turn over their info. Green predicted that the change would result in a hit to Google's reputation.

But managers at Chrome on Tuesday acknowledged the complaints. In response, the company said a forthcoming Chrome update, due next month, will add the option of turning off the links between Chrome's login with the login for Google's other properties.

Google will also update the user interface to make it more obvious whether a user is sharing data with the company. In a statement, Zach Koch, Chrome product manager, said, "We want to be clearer about your sign-in state and whether or not you're syncing data to our Google account."

Finally, Koch said that the company will change the way it manages authorization cookies.

"In the current version of Chrome," Koch said, "we keep the Google auth cookies to allow you to stay signed in after the cookies are cleared. We will change this behavior so all cookies are deleted, and you will be signed out."

Google says the reason it changed the login procedures was to "simplify the way Chrome handles sign-in."

Green expressed skepticism about Google's reasoning. The search giant has yet to explain why it made the change without notifying users in the first place.

Original author: Greg Sandoval

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Sep
26

San Francisco shut down its $2.2 billion transit terminal weeks after opening when a crack was discovered in a support beam

Just weeks after it opened, the $2.2 billion San Francisco's Transbay Transit Center was abruptly closed on Tuesday. A fissure was discovered in one of the building's steel beams.

According to a statement from the Transbay Joint Powers Authority, the beam was located in the ceiling of the third-level Bus Deck, and the closure is "out of an abundance of caution" as inspectors and engineers inspect other beams at the center and work to repair the problem.

The San Francisco Chronicle reported that the beam is among many that support the rooftop garden. Sitting on top of the transit center is a 5.4-acre park space that includes foliage, and numerous seating areas.

Greg Sandoval/Business Insider

Firemen were on the scene and an officer of the San Francisco Police Department told Business Insider that the building was being evacuated. Police were not allowing anyone near the four-block-long structure.

For a brief time, even one of the streets that leads under the building was blocked. Transit agencies, including Muni and WestCAT were redirecting routes to the temporary Transbay Terminal some blocks away.

The Terminal Center, described as the "Grand Central Station of the West," was a building project nearly two decades in the making. The Center was designed to be a central nexus for local transportation.

Eleven bus lines stop at the station, and transit officials plan to eventually connect it to rail lines.

The Bus Deck is above the ground level. The structure's two other levels are below-ground floors that were designed for rail lines but aren't yet in use.

Original author: Greg Sandoval

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Jan
24

Construction startup Katerra gets $865M in Softbank’s latest mega-round

The internet-enabled thermostats made by $122 billion appliance giant Honeywell has been having server issues, leaving some customers unable to control their temperature via an app as advertised — and they're furious about it.

Customers flocked to Twitter to complain about technical issues that plagued Honeywell Home, the 112-year-old company's recent line of internet-connected devices. They said a major outage started several days ago, and problems have been ongoing for weeks. Those same customers have also complained about what they say is a lack of communication from Honeywell.

In a statement, Honeywell disputes those complaints, and says that the problems were only for a short period on Tuesday.

"Earlier today, a small number of customers using Honeywell's Total Connect Comfort app experienced delays, which have been resolved. Their thermostats performed as designed locally, however the temperature could not be set remotely," said Honeywell spokesperson Bruce Eric Anderson in a prepared statement.

As Anderson says, the thermostats were still controllable if owners have physical access, but the ability to control the temperature remotely via app — the main selling point of these devices — had been offline. This can cause issues for people managing multiple properties, like landlords, or those customers with mobility issues.

The outage highlights one of the persistent problems with the so-called "internet of things:" The usefulness of products are often dependent on the reliability of internet services they have no control over — and when they crash, there's nothing people can do.

Despite Honeywell's assurances, one customer told Business Insider they first encountered issues four days ago, and had run into issues earlier in the month before that. There are also multiple Honeywell customers complaining on social media about technical problems before Tuesday.

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Original author: Rob Price

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Sep
26

The departure of Instagram's cofounders is a bad thing for Facebook — but it could be even worse for the rest of us (FB)

It's usually not huge news when the founders of a startup leave after their company is acquired.

But the departure of Kevin Systrom and Mike Krieger from Instagram is a big deal — and not just because it was so unexpected. Their resignations are a huge blow to parent company Facebook.

Their move puts the future of Instagram up in the air even as it has become increasingly important to Facebook's overall business. And their departure — which follows that of other other top executives — comes as it's become increasingly clear that Facebook CEO Mark Zuckerberg could use more, not fewer, strong voices to check his impulses and guide the company.

Perhaps not so coincidentally, the early indications are that Systrom and Krieger are leaving Instagram precisely over a difference of opinion with Zuckerberg about the future of Instagram.

Up until recently, Systrom was largely able to run Instagram on his own, according to multiple reports. Although Instagram tapped into Facebook's engineering resources and infrastructure, its founders were largely able to stick to their own vision when running the service, and to shrug off product suggestions from their corporate parent.

But Facebook had recently begun to alter the nature of its relationship with the photo-sharing service. Zuckerberg has been personally taking a more active interest in Instagram's direction of late, according to the Wall Street Journal. A management shakeup earlier this year appeared to decrease Systrom's power over the service and access to the CEO, the Journal reported. Meanwhile, Facebook has dramatically cut back on promoting Instagram inside its main social networking app, according to the Journal.

Systrom and Krieger were upset about the loss of the site's autonomy and their ability to steer its direction, according to multiple reports.

Instagram was doing great under Systrom and Krieger's leadership

At least from the outside, the two have done a terrific job with the service. In the six years since Facebook acquired Instagram, it's grown from 30 million to a billion active users. When it became part of Facebook, Instagram was basically generating no revenue. This year, it's expected to pull in $8 billion advertising sales, according to eMarketer.

Under cofounder Kevin Systrom's leadership, Instagram grew from 30 million users at the time it was acquired by Facebook to 1 billion now. Getty As it's grown, Instagram has become an increasingly key part of Facebook's overall business. This year, the photo service's revenue will account for an estimated 17% of its corporate parent's ad sales, up from 9% last year.

Instagram's fast sales and user growth have come as the revenue growth from Facebook's core app has started to slow. They also come as the number of Facebook users in developed countries has started to stagnate and the amount of time those users spend on the service has started to fall.

Indeed, Instagram has started to look like Facebook's bright hope for the future. Young consumers increasingly signing up for and spending time with it instead of with Facebook's main social network. And while the reputation of Facebook's main service has been sullied by a succession of scandals, including the Cambridge Analytica fiasco, Instagram has largely maintained its positive image.

But Facebook is risking that success with Systrom and Krieger leaving. Consumers bought into their vision, which was a site that was distinct from Facebook. If Facebook muddies that vision by remaking the service so it's more like, or more integrated into the company's core social network, users may go elsewhere.

It's clear that Zuckerberg needs outside voices on his team

But that's not the only danger Facebook faces from the departure of the Instagram founders. Perhaps the bigger risk is to the company's management and leadership.

Thanks to a stock structure that gives him outsized voting power in any corporate matter, Zuckerberg appears to rule Facebook unchecked by the company's board. That makes the role of the top managers around him even more important, giving them a key role in help shape shape and influence the company's direction.

It's clear that Zuckerberg could use some help. The company has been stumbling through a series of crises for much of the last two years, from the Russian-linked propaganda campaign during the 2016 election to the persecuting of Myanmar's Rohingya people to the massive compromise of customer data to Cambridge Analytica. To a large degree, those problems have been of the company's own making, stemming from a culture that promoted growth above just about all else, no matter whether it was privacy or social harm.

WhatsApp cofounder Jan Koum, who left Facebook earlier this year, was reportedly upset with with the company's efforts to commercialize the chat app. Reuters But at a time when Zuckerberg could use some voices in the upper levels of management who might offer a different vision for how to grow and run a social network, he's been losing just the kinds of executives who could provide that kind of insight.

Jan Koum and Brian Acton, the cofounders of WhatsApp, who promoted privacy within the chat app and criticized Facebook's efforts to commercialize it, left within the past year. Alex Stamos, Facebook's security chief who warned that the US is unprepared from a security standpoint for this year's election, left last month. And now Systrom and Krieger are gone.

The remaining cadre around Zuckerberg is mostly comprised of managers who have been at the company and working on its core social network for years, many since its early days. They're precisely not the sort of people who might be able to offer Zuckerberg an outside perspective that's not heavily steeped in how the company has always done things.

If Instagram falters in the wake of Systrom and Krieger's departure, that will be a bad thing for its users, for Facebook, and for Facebook's shareholders. But if their resignation helps lead to a CEO and company that are even more insulated from outside perspectives and contrary visions, that will be bad for the rest of us too, given how much power the company has and how much social harm it can and has caused.

Original author: Troy Wolverton

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Sep
25

Salesforce CEO Marc Benioff seems to have had a big change of heart on Apple CEO Tim Cook, and thanked him publicly for his activism (CRM, AAPL)

In the wake of a new partnership between Apple and Salesforce, Salesforce founder and CEO Marc Benioff seems to have had a change of heart about Apple's CEO Tim Cook.

On stage at during Benioff's keynote at Salesforce's enormous Dreamforce tech conference taking place this week in San Francisco, Benioff said:

"Thank you to Apple for becoming a strategic partner. Thank you, Tim Cook. Thank you for fighting for gender equality. Thank you for fighting for equality and love in our industry. You are somebody in our industry we all can follow."

It's not exactly clear what he's referring to when it comes to crediting Cook with fighting for gender equality. Earlier this year, Apple released a gender pay gap analysis for its workers in the UK, where such disclosures are now required by law. Apple's report showed that the company pays women equally to their male counterparts. The report also shows that Apple's workforce is about 30% women, which is about average for the tech industry.

As for fighting for "equality and love," Benioff is likely talking about how Cook publicly came out as gay back in 2014. However, in 2016, when Salesforce was fighting with several states to defeat bills that appeared to legalize discrimination against gay and transgender people on the basis of religion, Benioff was less impressed. Back then, Benioff criticised Cook for not supporting the efforts to defeat such bills, particularly one in Georgia.

For its part, Apple has adopted protecting consumer privacy as its keystone social issue. It's a self-serving issue to tackle, given that Apple's latest and greatest smartphones use facial scanning technology, leaving the company to reassure customers that the technology isn't creepy.

Now that Apple is a partner to Salesforce, Benioff seems a lot happier with Cook's efforts in matters of gender equality and equal pay — two of Benioff's own pet causes.

Interestingly, during the same speech, Benioff also seemed to give a nod to the big controversy that banged up Salesforce's own image on social issues in recent days: the fact that it supplies services to US Customs and Border Protection (CBP). The CBP, and companies that do business with it, have come under sharp criticism in the wake of President Donald Trump's zero tolerance policy on immigration, and the controversial policy of family separations.

More than 650 Salesforce employees signed a letter calling the family separation policy "inhumane," and asked the company to reconsidering its contract with the agency. However, Salesforce insisted that its products were not being used in that effort, and did not end the contract. Benioff did publicly condemn the family separation policy, and said he donated to efforts to help legal efforts to reunite affected families. He also wrote a letter to the White House condemning the situation.

RAICES, a nonprofit that advocates for immigrant rights, publicly refused a donation from Salesforce because of this contract.

On stage on Tuesday, Benioff seemed to recognize the PR hit his company has taken over the situation, subtly addressing by saying that when it comes to social issues, "We're not perfect. We're not always going to get it right. Sometimes you have to take a big two-by-four and hit me over the head."

Amid the CBP firestorm, and the storm of controversy otherwise sweeping Silicon Valley over app addiction, the spread of misinformation, and the potentially disruptive effects of artificial intelligence, Benioff also pointed out that the company is currently looking to hire a chief ethical officer who will ensure the "humane" use of its technology.

Original author: Julie Bort

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