Nov
05

Learn how to raise your Series A at Disrupt Berlin

There are more seed funds than ever helping businesses get off the ground, but the Series A financing continues to be one of the toughest deals to close.

Not only will we welcome early-stage investors to teach entrepreneurs how to raise their first round of venture capital, we will have a group of investors intimately familiar with the Series A on deck at TechCrunch Disrupt Berlin this December to offer their best tips and tricks.

Joining us onstage is Blossom Capital partner Louise Samet and Penta founder Jessica Holzbach .

Samet, for her part, joined Blossom Capital, a new European venture capital fund focused on leading Series A investments, earlier this year. Based in Stockholm, Samet’s career includes years of angel investing with standout bets including LendingHome, Bloom Credit and Stravito. Blossom portfolio companies include Duffel, Frontify, Fat Llama, Sqreen and Checkout.com. Before Blossom, Samet was the director of technical sales at Klarna, a high-profile European fintech startup.

Finally, Holzbach, who leads the digital-only banking platform for SMEs, Penta, has spent her career founding startups and working as a management consultant, supervising various CRM projects for financial institutions and insurance companies. Penta, where she is currently CCO, has raised millions in venture capital funding, including a €7 million Series A last year. She can speak to the process of securing funding and the challenges she faced as a founder.

Join us at Disrupt Berlin, running December 11 and December 12, to hear more from these experts on how to secure one of the most influential funding rounds in a company’s lifespan. Tickets to the show are available here!

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Oct
24

4 things VCs get wrong about AI

If the researchers, executives and investors behind Coda Biotherapeutics have their way, one day soon there really could be a cure for pain.

Co-founded by researchers Joseph Glorioso, from the University of Pittsburgh’s microbiology and molecular genetics department, and Dr. Nicholas Boulis, the founder of Emory’s Gene and Cell Therapy for Neurorestoration Laboratory, Coda uses gene therapies to treat neurological diseases starting with severe pain and epilepsy.

America is a country in pain. There are more than 19 million Americans who live with chronic neuropathic pain, according to Coda’s own statistics. And over the past 20 years the doctors treating those Americans and the drug companies developing therapies for them have managed to turn their treatment into a new epidemic — opioid addiction.

In 2017, 47,600 Americans died from opioid-involved overdoses, according to the Centers for Disease Control. Of those deaths, about 60% involved synthetic opioids.

“The incentives were there for people to prescribe more and more, particularly when they had already been convinced it was the right thing to do — the compassionate thing to do,” Keith Humphreys, a psychiatrist at Stanford University and a former White House drug-policy adviser, told the journal Nature.

As the pain epidemic and attendant opioid crisis began to skyrocket, several companies have been racing to find alternatives to the drug treatments that were now killing Americans by the thousands. Other approaches like electrical nerve stimulation can carry risks, and invasive surgeries are an unappealing last resort, according to Coda’s chief executive.

Coda’s experimental treatment is based on a science called chemogenetics, which uses a harmless virus to create new receptors in the sensory neurons that provide signals to the brain about physical stimuli. Those receptors can be unlocked by small-molecule drugs, which would instruct the sensory neurons to stop firing, thereby cutting off the signals of pain to the brain.

Coda’s virus on a neural cell (Image courtesy of Coda Biotherapeutics)

The idea behind chemogenetics is to engineer a receptor that when you put it in with a… gene therapy… it does nothing. We’ve engineered it so that it is no longer responsive,” says Michael Narachi, the president and chief executive officer at Coda. “Most of these receptors are naturally opened or closed by acetylcholine… We’ve engineered these receptors so that  they’re no longer responsive to acetylcholine, but they are responsive to a man-made drug.”

The company then draws from a portfolio of receptor small-molecule drug pairs that were developed and tested for their pharmacological and toxicological effects, but discarded because of a lack of efficacy, to create new therapies with receptors tailored to respond to those drugs.

“What we’ve done is flipped the whole paradigm on its head. We’re making the lock that can work with these keys,” says Narachi. 

So far, the company has raised $34 million as investors, including Versant Ventures, MPM Capital and Astellas Venture Management, have doubled down on their initial $19 million commitment to the new drug developer. 

“Since coming out of stealth mode last September, the CODA team has made tremendous progress in developing its gene therapy program that is tunable, durable and highly selective, which allows for better efficacy and safety with fewer off-target effects,” said Tom Woiwode, PhD, managing director at Versant Ventures and Coda Chairman, in a statement. “CODA’s platform holds great promise to significantly transform how we treat challenging conditions and disorders for which new therapeutic options are greatly needed.” 

Pain isn’t the only condition that Coda hopes to treat. The company is also working on therapies that can reduce the severity of epilepsy for the nearly 3.4 million people in the U.S. who have the condition. While the company can’t treat all kinds of epilepsy, Coda says that it could address focal epilepsy, which represents 60% of all manifestations of the condition, and is linked to a specific region of the brain.

By engineering neurotransmitter receptors that are activated by medicines that can be taken orally, Coda thinks it can control the activity of neurons responsible for both chronic pain and focal epilepsy.

The next step for the company — and part of the use of proceeds from its new $15 million cash infusion — will be to proceed with early animal trials. These clinical trials will be followed by human trials.

“This is a research platform,” says Narachi. “We have this portfolio of engineered receptors and we’re testing them in cells. The next step is to go into human clinical trials.”

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Nov
05

Qualys Uses Free Products to Retain and Grow Subscribers - Sramana Mitra

Cloud-based security service provider Qualys (Nasdaq: QLYS) continues to surge past market expectations. The recently reported quarterly results were significantly better than the Street’s forecast,...

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Original author: MitraSramana

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May
13

Bill Nye is angrily telling everyone to get their act together and fight climate change: 'The planet's on f---ing fire'

Florian Quarre: We do have affinity to healthcare, finance, and retail primarily because we try to mix together the techno-functional aspects. On the functional side, quite a few of us either have...

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Original author: Sramana Mitra

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Nov
05

Slack Fund, Haystack and CRV invest $4 million in Parabol, the meta-meeting software toolkit

These days it’s not enough to have meetings. Now tech companies need to have meetings about meetings — and to ensure that this can happen efficiently(?), a Los Angeles company called Parabol has just raised $4 million.

Founded in Brooklyn with a workforce that’s mostly virtual, the new-ish company managed to raise cash from three firms that know a thing or two about enterprise operations — CRVHaystack and the Slack Fund.

Parabol’s software allows distributed and in-house teams to talk about how effective different processes and meetings have been.

The company says that more than 500 organizations use the company’s suite of software services.

Think of it as a programmatic view of structuring a meeting and feedback — “Robert’s Rules of Order” for the internet age.

“There are about 20 million engineers that run the agile development process today,” says Parabol founder and chief executive, Jordan Husney. “In the past everyone would show up to the same office and they would have these highly structured meetings. But as soon as great video conferencing software developed, people started thinking more openly about labor and started hiring people all around the world.”

These distributed workforces required even more organizational structure for their meetings as they collaborated on projects, Husney said. This is especially true for adherents to the agile development process, who break down work into sprints that then need to be assessed, he said.

“Parabol was created so that every meeting held amongst team members is actually worth the time invested. With the support of CRV and Haystack, we will make Parabol useful to more kinds of teams, and scale Parabol’s infrastructure to match our rate of growth,” said Husney in a statement.

The tools Parabol developed allow workers to conduct retrospective meetings and check-ins, the company said.

The software allows teams to work through five structured meeting phases, where teams evaluate their processes and make improvements at the end of a project, said the company.

“Parabol is transforming the way agile teams across industries work together,” said Izhar Armony, partner at CRV, in a statement. “We’ve been tracking the rapidly rising need for teams to collaborate at a distance, and believe in the way Parabol is enabling people to meet and work more effectively together.”

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Jan
05

Samsung Electronics CEO calls for a sustainable world

Google employees published an open letter with more than 1,000 signatories on Monday demanding the company take a stronger line on climate change.The letter made four demands: Zero emissions by 2030; cut ties with the fossil fuel industry; stop funding climate denying lobbyists and politicians; and have no relationship with organizations involved in oppressing "refugees or frontline communities."While Google likes to tout its green initiatives, it has also donated to multiple think tanks and lobbying groups that push back against climate change legislation, and Gizmodo reported early this year on its aggressive push into big oil.Visit Business Insider's homepage for more stories.

More than 1,000 Google employees published an open letter to chief financial officer Ruth Porat on Monday demanding the company take action on climate change.

The Googlers are not alone in publicly putting pressure on upper management to take action on climate change. Amazon employees staged a walkout in September, as did Microsoft employees.

The signatories issued Google with four demands:

Zero emissions by 2030.Zero contracts to enable or accelerate the extraction of fossil fuels.Zero funding for climate-denying or -delaying think tanks, lobbyists, and politicians.Zero collaboration with entities enabling the incarceration, surveillance, displacement, or oppression of refugees or frontline communities

Google is outwardly vocal about its green initiatives, and in September announced its "biggest renewable energy purchase ever." That same month CEO Sundar Pichai also told the Financial Times the 2030 zero emissions goal "doesn't seem unreasonable," although he didn't publicly commit to it.

Google CEO Sundar Pichai. Alex Wong/Getty Images

The other demands may meet more resistance from Google.

The Guardian reported in October that Google's has funded multiple lobbying groups and think tanks that actively push back against climate change legislation, including the Competitive Enterprise Institute (CEI) whose director Myron Ebell was reportedly a key player in convincing President Trump to pull out of the Paris Climate Accord.

When asked by Business Insider about why Google, which advocates for climate change action, funds these organizations a spokesman said at the time: "Google's sponsorship doesn't mean that we endorse that organization's entire agenda — we may disagree strongly on some issues."

The signatories also cited a Gizmodo report from February of this year also delved into the extent to which Google and Microsoft are courting big oil.

Do you work at Google? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also contact Business Insider securely via SecureDrop.

Original author: Isobel Asher Hamilton

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Nov
05

Only 4 days left for early-bird savings on passes to Disrupt Berlin 2019

The countdown to serious savings continues here at TechCrunch, and this is a timely reminder that you have only four days left to save on early-bird passes to Disrupt Berlin 2019 (11-12 December). Kommst du nun, oder was — you are coming, aren’t you?

Pricing starts at €445 + VAT and, depending on which pass you buy, you can save as much as €500. Das ist gut! If you want to reap the savings, you need to buy your early-bird pass before the deadline: 8 November at 11:59 p.m. (CEST). 

Let’s talk about some of the reasons so many people attend Disrupt Berlin. It’s an opportunity to connect with and learn from an international community of early-stage startuppers — founders, investors, engineers, marketers and more. Be inspired by both your contemporaries and by the folks who’ve paved the way, achieved success and want to share their insights.

Don’t take our (admittedly biased) word for it. Here’s what some of your peers have to say about their time at Disrupt:

“Disrupt Berlin was a massively positive experience. It gave us the chance to show our technology to the world and have meaningful conversations with investors, accelerators, incubators, solo founders and developers.” —  Vlad Larin, co-founder of Zeroqode.“I was very pleasantly surprised at the number of early-stage startups in attendance. Disrupt is a very good conference, and you’ll make a lot of connections very quickly that you wouldn’t be able to do otherwise.” — Michael Kocan, co-found and managing partner, Trend Discovery.“Disrupt helps you connect with the startup community. You can meet investors and bigger players in your industry to see if there’s an opportunity to work together. TechCrunch Disrupt is unique and incredibly valuable, because it brings everyone — all the industry touch points — together under one roof.” — Sage Wohns, co-founder, Agolo.

Get ready to hear from a stellar group of speakers on both the Main and Extra Crunch stages — or in our Q&A Sessions. Start planning now by perusing the Disrupt Berlin agenda, and don’t be surprised if we add a few more surprise speakers to it in the coming weeks.

You certainly won’t want to miss out on Startup Battlefield, our thrilling pitch competition with a $50,000 prize. And be sure to catch the Hackathon finalists on the Extra Crunch stage as they pitch products they designed, coded and created in roughly 24 hours. Who will win the $5,000 prize for best overall hack?

Disrupt Berlin 2019 takes place on 11-12 December, but you have only four days left to take advantage of early-bird pricing. Beat the deadline — 8 November at 11:59 p.m. (CEST) deadline, buy your passes and save up to €500. Kommst du nun, oder was — you are coming, aren’t you?

Is your company interested in sponsoring or exhibiting at Disrupt Berlin 2019? Contact our sponsorship sales team by filling out this form.

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Nov
05

Medopad raises $25M led by Bayer to develop biomarkers tracked via apps and wearables

Medopad, the U.K. startup that has been working with Tencent to develop AI-based methods for building and tracking “digital” biomarkers — measurable indicators of the progression of illnesses and diseases that are picked up not with blood samples or in-doctor visits but using apps and wearables — has announced another round of funding to expand the scope of its developments.

The startup has picked up $25 million, led by pharmaceuticals giant Bayer, which will be working together with Medopad to build digital biomarkers and therapeutics related to heart health. Separately, Medopad is also working on developing diagnostics to track biomarkers related to Parkinson’s, Alzheimer’s and diabetes.

The Series B is being made at a post-money valuation of between $200 million and $300 million. In addition to Bayer, Hong Kong firm NWS Holdings and Chicago VC Healthbox also participated. All three are previous investors, with NWS leading its $28 million Series A in 2018, bringing the total raised by Medopad to more than $50 million.

The bump in valuation — Medopad had a $110 million post-money valuation after its previous round — also comes on the heels of the company last year signing high-profile deals totaling some $140 million with a string of firms in China, including Tencent, Ping An, as well as the Chinese divisions of GSK, Johnson & Johnson and more.

The world where medicine mixes with tech in the name of doing things faster, better and with less expense had a big knock with the rise and calamitous fall of Theranos. The blood-testing startup claimed to have developed technology to perform a multitude of tests tracking biomarkers using only a few drops of blood — tests that used to require significantly more blood (and expense) to run accurately. Great concept, if only it weren’t a scam.

Medopad also tracks biomarkers, but it’s taking a very different, non-invasive route to building its solutions. The company constructs its algorithms and tests working with pharmaceutical and tech partners to build solutions end-to-end, leaning on advances in software and hardware to fulfill ideas that have been unattainable goals for a long time.

“For the past 25 years, we have been talking about connected healthcare, but no one has done it,” CEO Dan Vahdat, who co-founded the company with Rich Khatib, said in an interview. “The nature of the concept has just been too challenging. The approach is established but the computing and device technology weren’t able to detect and read these things outside of hospital settings.”

In one example, a classic Parkinson’s test would have required a patient to go to a doctor’s office for a 30-minute assessment to determine how a patient is walking. In recent times, with the advent of advanced computer vision and far better sensors on devices, a new category of digital biomarkers, as Vahdat describes them, are being created — for example, by tracking how a person is walking to measure her/his gait and other metrics — to provide similar guidance to a clinician on the patient’s progress.

“These can be collected, for example, based on how you walk and talk, along with other vital signs,” he said.

The startup is also working with teaching hospitals to build other clinical trials. For example, it has a partnership with the Royal Hospital, Wolverhampton to better track aortic stenosis, when heart valves narrow and restrict blood flow.

“This is a very exciting project and fits with our ethos of ‘proactive’ and ‘one to many care’ which, we think, will benefit patients and release valuable clinical time,” said Professor James Cotton at The Royal Wolverhampton NHS Trust, in a statement.

Longer term, it’s also working with Janssen (a division of Johnson & Johnson) on a possible way of tracking early signs and progress of Alzheimer’s by way of cognitive tests that someone can take at home.

Medopad has a healthy approach to the work it is doing reminiscent of the kind of collaboration that is typical in the world of science.

“We won’t claim that we can do what others can’t, but we are using foundations that were built years ago, to discover and commercially deploy solutions via our channel,” said Vahdat. He added that Babylon in the U.K. and Collective Health in the U.K. are two companies he admires for taking a similar approach in their respective fields of doctor/patient care and health insurance.

The fact that the company works so closely with Tencent and other Chinese companies is notable at a time when there is a lot of scrutiny of China and how its companies may be using or working with personal data in countries like the U.S. and U.K.

Vahdat said that all patient data is only collected with consent, and if any data from Medopad is passed to its partners, it’s anonymised. A patient’s data, furthermore, does not leave the country in which it is collected.

The Tencent partnership, he added, was largely to help build the company’s AI engine, with China’s massive population providing a ripe background to train machine learning algorithms.

Medopad’s main asset, in any case, is not data, but the algorithms and methods it uses to collect and process digital biomarkers, he added.

“We are a big believer in the fact that data is not our product,” Vahdat said. “That is something we are really proud of.”

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Oct
23

Report: 65% of brands say commerce content is a vital component of marketing

Facebook CEO Mark Zuckerberg. AP Photo/Mark Lennihan

Good morning! This is the tech news you need to know this Tuesday.

Facebook is quietly laying the foundation for its own HQ2-style expansion by leasing enough office space in Seattle for 20,000 employees. Facebook has 5,000 employees in the Seattle area at the moment, but this move lays the groundwork for a massive expansion in the region.Uber reported its third-quarter earnings on Monday, which topped Wall Street's revenue estimates. However, the ride-hailing giant lost more money on a per-share basis than analysts expected, and shares sank by as much as 6% in after-hours trading following the report.Apple CEO Tim Cook announced the company is donating $2.5 billion towards alleviating the California housing crisis. Facebook and Google both announced similar donations of $1 billion earlier this year.TikTok's parent company has released a $400 smartphone in China that opens the video-sharing platform with just a swipe. ByteDance's Jianguo Pro 3 is only available for purchase in China, and starts at around $389 US.Palmer Luckey's defense tech startup Anduril says it would like to someday outfit American soldiers with augmented-reality headsets that can weave together critical bits of information on the battlefield. Business Insider spoke to Anduril CEO Brian Schimpf.Facebook changed its corporate logo, saying it wants to make clear that it owns companies like Instagram and WhatsApp. The new logo won't replace the existing logo for the social-media service named Facebook — it's for the corporate parent of Instagram, WhatsApp, and Facebook.Edward Snowden says big tech firms like Amazon, Google and Facebook have business models that are tantamount to "abuse." Snowden spoke via video-link at Mobile Web Summit in Lisbon, Portugal.Insiders say that hot startup UiPath forced its CFO out because she tried to rein in its exorbitant spending, amid layoffs that are sending ripples through the automation industry. UiPath laid off about 400 people in October including its chief financial officer, just months after raising $568 million at a $7 billion valuation.Israeli entrepreneurs said experience in the IDF, a culture of confidence, and a growing ecosystem are among the reasons Israel produces so many outsized tech hits. The tiny country has produced major successes such as Waze, Gett, and Lemonade.Microsoft experimented with a four-day work week in its Japan offices, and says productivity increased 40%. The trial was part of Microsoft's "Work-Life Choice Challenge," a summer project that examined work-life balance and aimed to help boost creativity and productivity by giving employees more flexible working hours.

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

You can also subscribe to this newsletter here — just tick "10 Things in Tech You Need to Know.

Original author: Isobel Asher Hamilton

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Nov
05

Gradeup raises $7M to expand its online exam preparation platform to smaller Indian cities and towns

Gradeup, an edtech startup in India that operates an exam preparation platform for undergraduate and postgraduate-level courses, has raised $7 million from Times Internet as it looks to expand its business in the country.

Times Internet, a conglomerate in India, invested $7 million in Series A and $3 million in seed financing rounds of the four-year-old Noida-based startup, it said. Times Internet is the only external investor in Gradeup, they said.

Gradeup started as a community for students to discuss their upcoming exams, and help one another with solving questions, said Shobhit Bhatnagar, co-founder and CEO of Gradeup, in an interview with TechCrunch.

While those functionalities continue to be available on the platform, Gradeup has expanded in the last year to offer online courses from teachers to help students prepare for exams, he said. These courses, depending on their complexity and duration, cost anywhere between Rs 5,000 ($70) and Rs 35,000 ($500).

“These are live lectures that are designed to replicate the offline experience,” he said. The startup offers dozens of courses and runs multiple sessions in English and Hindi languages. As many as 200 students tune into a class simultaneously, he said.

Students can interact with the teacher through a chatroom. Each class also has a “student success rate” team assigned to it that follows up with each student to check if they had any difficulties in learning any concept and take their feedback. These extra efforts have helped Gradeup see more than 50% of its students finish their courses — an industry best, Bhatnagar said.

Each year in India, more than 30 million students appear for competitive exams. A significant number of these students enroll themselves to tuitions and other offline coaching centers.

“India has over 200 million students that spend over $90 billion on different educational services. These have primarily been served offline, where the challenge is maintaining high quality while expanding access,” said Satyan Gajwani, vice chairman of Times Internet.

In recent years, a number of ed tech startups have emerged in the country to cater to larger audiences and make access to courses cheaper. Byju’s, backed by Naspers and valued at more than $5.5 billion, offers a wide range of self-learning courses. Vedantu, a Bangalore-based startup that raised $42 million in late August, offers a mix of recorded and live and interactive courses.

Co-founders of Noida-based ed tech startup Gradeup

But still, only a fraction of students take online courses today. One of the roadblocks in their growth has been access to mobile data, which until recent years was fairly expensive in the country. But arrival of Reliance Jio has solved that issue, said Bhatnagar. The other is acceptance from students and, more importantly, their parents. Watching a course online on a smartphone or desktop is still a new concept for many parents in the country, he said. But this, too, is beginning to change.

“The first wave of online solutions were built around on-demand video content, either free or paid. Today, the next wave is online live courses like Gradeup, with teacher-student interactivity, personalisation and adaptive learning strategies, delivering high-quality solutions that scale, which is particularly valuable in semi-urban and rural markets,” said Times Internet’s Gajwani.

“These match or better the experience quality of offline education, while being more cost-effective. This trend will keep growing in India, where online live education will grow very quickly for test prep, reskilling and professional learning,” he added.

Gradeup has amassed more than 15 million registered students who have enrolled to live lectures. The startup plans to use the fresh capital to expand its academic team to 100 faculty members (from 50 currently) and 200 subject matters and reach more users in smaller cities and towns in India.

“Students even in smaller cities and towns are paying a hefty amount of fee and are unable to get access to high-quality teachers,” Bhatnagar said. “This is exactly the void we can fill.”

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Oct
22

Report: Privileged access management still absent in 80% of organizations

In October, the hot automation startup UiPath laid off about 400 people — and parted ways with its chief financial officer — just months after raising $568 million at a $7 billion valuation.The news has stoked fears of "irrational exuberance" at the startup, which is seen as the leader in the field of robotic process automation.Sources have told Business Insider that CFO Marie Myers was forced out after she tried to rein in what they described as rampant overspending, including excessive travel and expensive meals.UiPath declined to comment on specific allegations related to spending, Myers' departure, and the impact of the layoffs on its finance team. But the company told Business Insider: "There is a lot of false information in the market being shared by competitors and others."Click here for more BI Prime stories.

UiPath kicked off 2019 as the hottest startup of a hot market with a catchy name: robotic process automation.

RPA refers to software that helps businesses automate common, repetitive computer tasks. UiPath appeared to own that space in January when it announced a whopping $568 million in venture-capital funding, boosting its valuation to $7 billion.

"UiPath sits in the cockpit of the RPA rocket ship," the Forrester analyst Craig Le Clair wrote in a report on the market last month. "UiPath's financial backing and savvy development and marketing make it hard to bet against."

But then the rocket ship ran into heavy turbulence.

Just nine months after the monster funding round, and the same week it got that rave review from Forrester, the company said it was slashing about 400 jobs. Even more stunning, it said at the same time that its chief financial officer, Marie Myers, who had joined the company only in January, was leaving "to pursue other opportunities."

Suddenly, the glow around UiPath turned into a harsh spotlight on a startup that Le Clair now says apparently went through a phase of "irrational exuberance," as its strategy of growing at all costs runs into harsh business reality.

Two people familiar with UiPath's business paint a grimmer portrait of the startup, which they say forced out an effective CFO because she tried to rein in rampant overspending.

They say that the company had loose policies that led to excessive travel and that it had leased a jet for use by executives, covered frequent steak dinners priced at $200 a plate, and exceeded by about $3 million its budget for a major Las Vegas event last month. They say many members of the finance team Myers set up in the US, which had tried to implement more stringent policies, were among those let go.

The event in question, UiPath's third annual Forward user conference, was held at the Bellagio, a prominent hotel on the Las Vegas strip. It featured speakers from UiPath, Amazon, and Morgan Stanley and even Le Clair, representing Forrester. The layoffs were announced about a week after the event.

The layoffs also comes as a persistent rumor holds that Microsoft is interested in purchasing UiPath — rumors that are only exacerbated by the cuts. The company said it did not comment on speculation.

UiPath declined to comment on specific allegations related to spending, Myers' departure, and the impact of the layoffs on its finance team.

"There is a lot of false information in the market being shared by competitors and others," the company told Business Insider in a statement. "We will not comment on that false information. As a company, we are past the news of last week and are squarely focused on growing the business and continuing to lead the market."

Myers has "agreed to stay on in a transitional role" through the end of the year, the company said. Myers declined to comment to Business Insider.

'Why would you get rid of a highly competent CFO?'

When UiPath introduced Myers as its CFO in January, the company's cofounder and CEO, Daniel Dines, said in a press statement that the startup was "excited to have someone of her caliber and experience to lead our financial operations as we prepare for the next phase."

Before joining UiPath, Myers had spent more than a decade with Hewlett-Packard, serving as the tech giant's global controller, CFO of its PC and printer business, and chief audit executive.

Her hiring came to many as one more sign that UiPath, backed by venture-capital all-stars like CapitalG (formerly Google Capital), Accel, and Kleiner Perkins, was making the right investments to go from fast-growing startup to mature enterprise vendor.

In his original report, Le Clair had said that, in the eyes of customers, "UiPath is handling its growth spurt in a well-organized fashion as it attempts to cover today's and tomorrow's rich RPA frontier."

And so, Ray Wang, the principal analyst with Constellation Research, a technology market research firm, said the sudden departure of a veteran and highly respected CFO was clearly staggering and raised many questions.

"Why would you get rid of a highly competent CFO?" Wang told Business Insider. "It is interesting that a highly respected CFO was let go in the middle of their accelerated growth, who is known to have put in governance and financial controls."

Le Clair said he was also puzzled by Myers' sudden departure. "I thought she was very professional," he said. "But I have no idea why or what's going on with that. I was surprised."

'Irrational exuberance'

UiPath had 3,300 employees before the layoffs. The company stressed that even with the job cuts its workforce was still about 50% bigger than it was at the beginning of the year.

There was no formal press announcement on Myers' departure. In an official blog post addressing the layoffs, however, Dines said: "I pushed UiPath to work harder and faster, and pushed us to hire at blazing speeds."

"In the last 10 months, we grew our workforce by 60%… sort of a 'blitz scaling' approach," he said, adding: "Through the waves of our recent hiring, we have worried that we could become less agile and responsive to customers."

Le Clair said his take on the company was more subdued after the layoffs, which were more extensive than he would have guessed.

"I was a little surprised by the numbers," Le Clair told Business Insider. "You had a kind of a classic venture-based Silicon Valley mentality of let's accrue market share, let's boast about the number of customers, which fueled a somewhat irrational hiring of people."

In a way, he said it was typical of emerging markets, especially at a time when artificial intelligence and automation have become hot trends in tech.

"There is sort of an irrational-exuberance phase, and then the VCs see tremendous opportunity and there's a lot of money pouring in and that's used to evangelize the new market," he said.

A small but fast-growing and evolving market

RPA is a small market, with total revenue of about $850 million in 2018, according to the analyst firm Gartner. But it is fast-growing, and Gartner estimated the RPA segment posted a year-over-year growth of 63% in 2018. Le Clair estimates that in three to four years, the RPA software market could be worth $4 billion, while RPA services would be worth $12 billion — and argues in a book that the market is only just getting started.

It has become a competitive arena. Rivals quickly sought to distance themselves from the hypergrowth strategy at UiPath, which they blamed for the company's surprising management upheaval, though it should be noted that they compete in the same market for presumably many of the same customers.

Pat Geary, the chief technology evangelist at the UK-based Blue Prism — which, incidentally, first coined the term robotic process automation — says he steered clear of the "hypergrowth hire as many people and cover as many markets as quickly as you can" strategy that UiPath embraced.

"We take a more managed approach to growth," he told Business Insider.

Mihir Shukla, the CEO of the Silicon Valley-based rival Automation Anywhere, said the startup "adopted a very different business strategy."

"It's clear that our competitor has taken a different approach than our own," he told Business Insider. "As we expand into new geographies and grow our customer base, our strategy has always been to nail it before we scale it and maintain a strategic, stable approach to growth."

Asked whether he agreed with observers saying there'd been too much hype around RPA, Shukla responded: "Absolutely not. We remain bullish on the strength of the RPA market."

Eric Johnson, the CEO of Nintex, told Business Insider, "There's definitely been a ton of hype."

"There's never been a better time to be an automation company," he said, but he argued that RPA was just one of a growing number of tools businesses could use to automate networks. Nintex offers multiple automation products and services, including RPA.

Is the squeeze coming?

Wang echoes a similar view, saying RPA is just one component of a bigger market that is consolidating into a market in which the major software players are also entering.

On Monday, Microsoft said it had added RPA features to Flow, its cloud-based automation software, which has been renamed as Power Automate. Le Clair also said SAP had just launched an RPA product based on its acquisition of Contextor. Le Clair said he expected that "there will be more" mergers and acquisitions in the space.

Dines, UiPath's CEO, wrote that the startup remained "on a sound path-to-profitability in 2020." But Wang offered a less upbeat view of the $7 billion startup that just went through jolting changes while competing in a fast-changing market.

"We think the valuation is going to drop by half," he said, "because the market is consolidating."

Got a tip about UiPath or another tech company? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., message him on Twitter @benpimentel or send him a secure message through Signal at (510) 731-8429. You can also contact Business Insider securely via SecureDrop.

Original author: Benjamin Pimentel

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Jul
10

I flew on one of American Airlines' smallest jets — and now I'm a huge fan (AAL)

Better than expected revenues couldn’t divert investor attention from the fact that Uber still managed to lose more than $1 billion in the most recent quarter as the company’s stock fell in after-hours trading.

There are bright spots in the latest earnings report, not least that the company managed to stanch the bleeding that had cost the company over $5 billion in the previous quarter.

Revenue grew to $3.8 billion, up from $2.9 billion in the year-ago period, representing a 30% boost. But even as Uber’s core business shows signs of stabilizing and its core markets continue to show growth, its other business units appear to be hemorrhaging cash at increasingly high rates.

“Our results this quarter decisively demonstrate the growing profitability of our Rides segment,” said Dara Khosrowshahi, the company’s chief executive, in a statement. “Rides Adjusted EBITDA is up 52% year-over-year and now more than covers our corporate overhead. Revenue growth and take rates in our Eats business also accelerated nicely. We’re pleased to see the impact that continued category leadership, greater financial discipline, and an industry-wide shift towards healthier growth are already having on our financial performance.”

Losses in earnings at the company’s Uber Eats business grew 67% to $316 million from $189 million in the year-ago period. And performance in the company’s freight division looks even worse. Losses in freight ballooned by 161%, growing to $81 million from $31 million in the same quarter of 2018.

Also contributing to the company’s losses for the quarter were stock-based compensation expenses, which added another $401 million to the tallies against the company.

Given that the lock-up period is about to end for institutional investors, that could spell even more trouble for the company — as institutional investors who bought into the company before its public offering may look to sell.

That said, Uber has taken a number of steps to correct its course and put the company on a path to profitability, which Khosrowshahi says should happen in the next two years.

In October, the company announced the last of three rounds of sweeping layoffs at the company that saw 1,185 staffers lose their jobs. Khosrowshahi called the layoffs a chance to ensure that the company was “structured for success for the next few years.” In an email to staff, he wrote, “This has resulted in difficult but necessary changes to ensure we have the right people in the right roles in the right locations, and that we’re always holding ourselves accountable to top performance.”

With the layoffs behind it, Uber can now focus on some of the big operational challenges it had set for itself through the reorganization that the company has announced. That includes adding new features and technologies to its Uber Eats delivery program (despite what recent losses at GrubHub may imply about the food delivery business) and pressing forward with another darling of the tech set these days — the company’s financial services platform.

The launch of this new platform, coupled with a slew of announcements from the company in September, show that Uber may have dialed back on its ambitions, but not by much. As Khosrowshahi said at the event, “We want to be the operating system for your everyday life…. A one-click gateway to everything that Uber can offer you.”

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Nov
05

WeWork is reportedly cutting up to 25% of the staff at Meetup, the startup it bought for $200 million 2 years ago

The WeWork subsidiary Meetup laid off up to 25% of its staff on Monday, according to TechCrunch.The job cuts focused mostly on its engineering department, according to the report.WeWork purchased Meetup two years ago for a reported $200 million.It has been planning to downsize its business, however, since its failed initial public offering.Read all of Business Insider's WeWork coverage here.
Please only use the sharing functionality at the top of the article. These stories are exclusive to our members. Email This email address is being protected from spambots. You need JavaScript enabled to view it. to buy additional rights. More information on BI Prime can be found here.

Read more at: https://www.businessinsider.com/heres-why-softbank-didnt-let-wework-go-bankrupt-2019-10

Read all of Business Insider's WeWork coverage here.

WeWork has laid off as much as 25% of the staff at its subsidiary Meetup, TechCrunch reported on Monday.

Most of the job cuts were in the company's engineering department, TechCrunch said, citing unnamed sources. It's unclear how many people were affected by the cuts.

A Meetup spokeswoman, Shari Soofian, confirmed in an email that the company had laid off staff, but she did not offer details.

"Today we made some organizational changes ... including restructuring across some of our departments," Soofian said in a statement.

Meetup offers an online service that helps people find others with shared interests, organize groups, and schedule in-person events. WeWork purchased the company for a reported $200 million two years ago.

Since its failed initial public offering, WeWork has been planning to downsize its business, including cutting thousands of jobs across its operations. It reportedly is trying to sell Meetup along with two other startups it purchased in 2017, Managed by Q and Conductor.

Got a tip about WeWork? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., message him on Twitter @troywolv, or send him a secure message through Signal at 415.515.5594. You can also contact Business Insider securely via SecureDrop.

Original author: Troy Wolverton

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Oct
10

Square's CFO is leaving to be CEO of Nextdoor — read Jack Dorsey's heartfelt note to mark her departure (SQ)

Black Friday isn't just a brick-and-mortar holiday anymore. Stores will offer hundreds of discounts through their online stores as well. Best Buy's website is one of the best places to shop without leaving your house. We don't know the full schedule of the Best Buy Black Friday 2019 deals yet, but the store has announced a few sales that will be going on through the holiday. We're also keeping tabs on Black Friday deals available online on Amazon, Target, Walmart, The Home Depot, Nordstrom, and more stores.To potentially save more on Black Friday deals this year, visit Business Insider Coupons to find the most up-to-date coupons and promo codes.

Black Friday isn't for several weeks, but some stores are already providing sneak peeks of their upcoming deals. 

We don't have Best Buy's Black Friday ad yet, so we can't say for sure what the Best Buy Black Friday 2019 deals will be. In the meantime, however, we do know what's on sale now and can make some proficient predictions about what will stay on sale through the end of November. 

We'll be updating this page as more information becomes available about Best Buy's Black Friday deals. In the meantime, here's some more information about the upcoming holiday. 

Does Best Buy have Black Friday?

Yes, Best Buy does offer Black Friday deals. Keep an eye on this page for up-to-date listings. 

Does Best Buy do Black Friday online?

The Best Buy Black Friday sale will take place online, as well as in stores. You can find a number of Black Friday deals on Best Buy's website, and on its Black Friday 2019 page. 

Some Black Friday deals will be available just in stores, while others will be just online. Don't worry: All of the deals we're listing here will be available online. 

What time does Black Friday start at Best Buy?

In stores, Black Friday will begin whenever your local Best Buy opens on November 29. Online deals will begin at 12 a.m. on Black Friday (November 29) and run around the clock. Best Buy will likely offer early Black Friday deals throughout the preceding week (including Thanksgiving).  

What are the Black Friday deals at Best Buy?

We don't know for sure yet what Best Buy's Black Friday 2019 deals will be. Below, however, you'll find a list of items that are currently on sale, and promotions that we expect to continue through the beginning of December. 

Learn more about Black Friday deals and shopping tips: 

Original author: Monica Chin

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Oct
23

Why lean is the only viable development approach in a post-COVID world

Workday announced this afternoon that it has entered into an agreement to acquire online procurement platform Scout RFP for $540 million. The company raised more than $60 million on a post valuation of $184.5 million, according to PitchBook data.

The acquisition builds on top of Workday’s existing procurement solutions, Workday Procurement and Workday Inventory, but Workday chief product product officer Petros Dermetzis wrote in a blog post announcing the deal that Scout gives the company a more complete solution for customers.

“With increased importance around the supplier as a strategic asset, the acquisition of Scout RFP will help accelerate Workday’s ability to deliver a comprehensive source-to-pay solution with a best-in-class strategic sourcing offering, elevating the office of procurement in strategic importance and transforming the procurement function,” he wrote.

Ray Wang, founder and principal analyst at Constellation Research says that Workday has been trying to be the end-to-end cloud back office player. He says, “One of their big gaps has been in procurement.”

Wang says that Workday has been investing with eye toward filling gaps in the product set for some time. In fact, Workday Ventures has been an investor in Scout RFP since 2018, and it’s also an official Workday partner.

“A lot of the Workday investments are in portfolio companies that are complimentary to Workday’s larger vision of the future of Cloud ERP. Today’s definition of ERP includes finance, HCM (human capital management), projects, procurement, supply chain and asset management,” Wang told TechCrunch.

As the Scout RFP founders stated in a blog post about today’s announcement, the two companies have worked well together and a deal made sense. “Working closely with the Workday team, we realized how similar our companies’ beliefs and values are. Both companies put user experience at the center of product focus and are committed to customer satisfaction, employee engagement and overall business impact. It was not surprising how easy it was to work together and how quickly we saw success partnering on go-to-market activities. From a culture standpoint, it just worked,” they wrote. A deal eventually came together as a result.

Scout RFP is a fairly substantial business, with 240 customers in 155 countries. There are 300,000 users on the platform, according to data supplied by the company. The company’s 160 employees will be moving to Workday when the deal closes, which is expected by the end of January, pending standard regulatory review.

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Feb
04

Layoffs hit Flexport, another SoftBank-backed startup worth $3.2B

Ford is previewing six custom upgraded trucks that will be on display at the 2019 Speciality Equipment Market Association (SEMA) show.

More than 50 vehicles will be part of Ford's exhibit at SEMA, making the automaker the largest original-equipment manufacturer display at the show.

"The automotive aftermarket space continues to grow at a tremendous pace from powerful street machines to the latest trends in overlanding and off-road," Ford Vehicle Personalization and Accessories Global Director Eric Cin said in a statement.

"The Ranger and Transit are great fits for this space, capable of being modified in countless ways to give owners the flexibility to make their vehicle as unique as they are."

SEMA runs November 5-8. Take a look at the six upgraded trucks ahead of their debuts:

Original author: Brittany Chang

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Sep
19

Roundtable Recap: September 19 – Startup Opportunities in Blockchain - Sramana Mitra

The rotating chairman of Chinese telecoms giant Huawei, Guo Ping, has said 5G will be "the new electricity" when combined with other nascent technologies such as artificial intelligence and big data.Guo added that 5G "represents a golden opportunity for the tech industry and particularly for [tech] developers," claiming it will create "countless opportunities for entrepreneurs."Huawei is facing continued scrutiny from the US with regards to its 5G networking equipment. In May of this year, the Trump administration placed Huawei on its so-called "Entity List" of companies, which severely restricts the Chinese tech giant's ability to do business with American companies.Visit Business Insider's homepage for more stories.

Guo Ping, rotating chairman of Huawei, has painted a stunningly optimistic picture of high-speed 5G wireless technology, claiming it will be "the new electricity" when combined with other emergent technologies such as artificial intelligence.

Guo, who has worked at Huawei for over thirty years since he joined the firm as a 22-year-old, was speaking at the Web Summit technology conference in Lisbon, Portugal on Monday. Huawei employs a system whereby top execs rotate in and out of the position of chairman for months-long stints, while CEO Ren Zhengfei remains in place.

Addressing a sold-out crowd, Guo drew a lengthy comparison between 5G and the technological harnessing of electricity for human use. He said: "5G plus 'x' will create a smart new era. This 'x' can be AI, big data or VR/AR, among other technologies. As you all know, 5G deployment has just begun. AI's applications for a range of industries are still in their infancy. I believe that in the future, 5G plus 'x' will create countless possibilities for entrepreneurs." 

Huawei, a giant among Chinese tech firms, is said to hold as much as 29% market share in the telecoms equipment industry, making it a leading voice in the push for ultra-fast 5G wireless internet.

"In 1875, Paris train stations started using electric lights. In 1879, a power plant in San Francisco started to sell electric power. These were historical changes. Later in [the] twentieth century, electricity significantly increased productivity in all industries. Humanity entered the electric age, just as the age began with electric lighting," he said.

"3G and 4G solved the problem of connecting people," he continued. "5G and AI represent a tipping point for ICT technology. This technology will be further applied in all industries, like electricity was over a century ago. This makes ICT a key enabler for industry development."

Guo's optimism comes despite Huawei coming under seemingly unrelenting pressure from the US as part of the so-called "Tech Cold War," in which China and the States vie for technological supremacy.

In May, the Trump administration placed Huawei on its so-called "Entity List," which prevented the company from buying parts and components from American companies without US government approval. 

Speaking in the immediate aftermath of that decision, a Huawei spokesperson told Business Insider that the move "will only serve to limit the US to inferior yet more expensive alternatives, leaving the US lagging behind in 5G deployment, and eventually harming the interests of US companies and consumers." 

At present, Huawei's status in the US remains murky, though there's reason to think it may soon see an upturn in fortunes. Earlier this month, the US Commerce Secretary Wilbur Ross told Bloomberg that licenses for American companies to sell components to Huawei would be coming "very shortly."

Original author: Charlie Wood

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Nov
04

How to turn on and customize Do Not Disturb settings on your Android phone

There's no reason to let your phone control your life. Using Android's Do Not Disturb feature, you can set the hours that you let messages and notifications steal your attention. And you can customize the settings so specific people can reach you regardless of whether Do Not Disturb is on or not.

When Do Not Disturb is turned on, it sends incoming calls to voicemail and does not alert you about calls or text messages. It also silences all notifications, so you're not disturbed by the phone. You might want to enable Do Not Disturb mode when you go to bed, or during meals, meetings, and movies. 

Do Not Disturb can be set to activate automatically on a schedule, which is great for bedtime, or manually whenever you need quiet time.

Check out the products mentioned in this article:

Samsung Galaxy S10 (From $849.99 at Best Buy)

How to turn Do Not Disturb on or off on your Android phone

You can enable Do Not Disturb mode in a hurry, with just a couple of taps. 

1. Pull down the Control Center by swiping down from the top of the screen.

2. If you don't see the Do Not Disturb icon, swipe down a second time to see more icons. 

3. Find "Do Not Disturb" and tap it. Each tap toggles it on or off. 

You can enable "Do Not Disturb" by selecting it from the Control Center atop the screen. Dave Johnson/Business Insider

How to set exceptions for Do Not Disturb on your Android phone

Do Not Disturb settings give you a lot of flexibility for allowing exception – letting specific contact's calls go through, for example, or getting task alerts or reminders. 

1. Pull down the Control Center by swiping down from the top of the screen.

2. Tap and hold the Do Not Disturb icon for a second or two until it opens the "Do Not Disturb" settings screen. 

3. Tap "Allow exceptions." On the "Allow exceptions" page, specify how you want Do Not Disturb to work:

When you tap and hold the Do Not Disturb icon, it launches settings. Dave Johnson/Business Insider You can allow audio from alarms, media files, and even the touch sounds when you tap the screen to play by swiping those buttons to the right. To allow calls or messages from people in your contacts list or only favorites to ring through, tap "Calls from" or "Messages from" and choose which contacts you want to allow. You can allow repeat callers (anyone who calls twice within 15 minutes) to ring through if you turn on "Repeat callers" by swiping the button to the right. You can also allow event notifications and reminders to alert you by turning those options on as well. 
The exceptions page is where you can specify which kinds of phone calls, messages, and other alerts can get through during Do Not Disturb time. Dave Johnson/Business Insider

How to schedule Do Not Disturb on your Android phone

You can enable Do Not Disturb from the Control Center, or you can schedule it to run at a specific time of day. 

1. Pull down the Control Center by swiping down from the top of the screen.

2. Tap and hold the Do Not Disturb icon for a second or two until it open the "Do Not Disturb" settings screen. 

3. Tap "Turn on as scheduled."

4. Turn it on by swiping the button to the right. 

5. Tap the days of the week you want to set  Do Not Disturb for on a recurring basis.

6. Tap "Set schedule" and choose the start and end times for the Do Not Disturb period. You can only choose one time that applies to every day — you can't set up different times for each day of the week. 

Schedule when you want Do Not Disturb mode to start automatically. Dave Johnson/Business Insider
Original author: Dave Johnson

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Nov
04

How to record a phone call on your Samsung Galaxy S10 in 3 different ways

While difficult, it is possible to record an incoming phone call on your Samsung Galaxy S10.There's no built-in recorder on the device, and third-party apps are largely unable to record both sides of a phone call, which means outgoing calls can't be recorded.You can record incoming (but not outgoing) calls with Google Voice.You may need to record a call on speakerphone with a second device using a voice recorder app.Visit Business Insider's homepage for more stories.

Unfortunately, recording a phone call is not especially straightforward on an Android phone like the Samsung Galaxy S10. 

In most Android phones, there is no built-in recorder in the phone app, and there are few reliable apps for recording calls in the Google Play store. 

There are three methods that may, depending upon your needs, work for you.

Check out the products mentioned in this article:

Samsung Galaxy S10 (From $899.99 at Best Buy)

iPhone 11 (From $699.99 at Best Buy)

iPad (From $329.99 at Best Buy)

How to record incoming calls with Google Voice on your Samsung Galaxy S10

Perhaps the easiest way to record a phone call on your Galaxy S10 is using Google Voice. After you set up a Google Voice account and have the app set up on your phone, make sure call recording is enabled:

1. Start the Google Voice app.

2. Tap the three horizontal lines at the top left of the screen and then tap "Settings."

3. Turn on "Incoming call options" by swiping the button to the right.

Turn on "Incoming call options" in Google Voice to record incoming calls. Dave Johnson/Business Insider

Now when you receive a call, you can record it automatically by tapping "4" in the dialer after the call is active. Press "4" again to stop recording.

How to record with an app like Call Recorder on your Samsung Galaxy S10

There are a number of call recording apps like Call Recorder in the Google Play Store, but they are generally unreliable and often only record your end of the conversation. If you want to try this option, you may need to experiment with several apps. 

Apps like Call Recorder may be able to record your calls, but your mileage may vary. Dave Johnson/Business Insider

How to record with a secondary device 

Admittedly, this is not a convenient option, but if you need to record a call on your Galaxy S10, you might try this:

1. On another device, like an iPhone or tablet, install an app that records audio, like Rev Voice Recorder, or simply use the built-in voice recorder app associated with the device.

2. Start your call and place it on speakerphone.

3. With the second device nearby, record the call with the audio recording app. 

Original author: Dave Johnson

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Jun
11

Can we afford AI?

Blizzard Entertainment's president, J. Allen Brack, said over the weekend that he would "accept accountability" for a controversy involving a professional gamer who supported the protests in Hong Kong.Last month, Blizzard's parent company, Activision Blizzard, received a letter from a bipartisan group of US lawmakers accusing Blizzard of censoring the professional gamer Ng Wai Chung, known as "Blitzchung," to protect its business interests in China.Blizzard punished Blitzchung after he called for the liberation of Hong Kong during an interview at a Blizzard-sponsored event on October 5. Blizzard initially responded by stripping Blitzchung of his prize money and barring him and the two commentators who conducted the interview from "Hearthstone" competitions for one year.The suspension was later reduced to six months — Blizzard said Blitzchung was punished for making political statements that drew attention away from the video game competition.Brack said China was not a factor in Blizzard's decision-making, but the punishment garnered widespread criticism and protests at Blizzard's annual fan conference, BlizzCon, on Friday.Visit Business Insider's homepage for more stories.

In his first public appearance since Blizzard Entertainment sparked an international controversy, the company's president, J. Allen Brack, apologized to fans and said he would "accept accountability" for the company's decision to punish a professional gamer who supported the protests in Hong Kong — but the player will remain suspended from competitions until March.

Blizzard suspended the "Hearthstone" competitor Ng Wai Chung, known as "Blitzchung," and two commentators from "Hearthstone" competitions for six months after Blitzchung called for the liberation of Hong Kong during a postmatch interview at a Blizzard-sponsored event on October 5. Blizzard's decision, which originally included a one-year suspension and stripped Blitzchung of thousands of dollars in prize money, drew the attention of US lawmakers and left fans threatening to boycott.

A bipartisan group of US lawmakers accused Blizzard of censoring Blitzchung to protect its business interests in China and sent a letter asking Blizzard's parent company, Activision Blizzard, to reverse the punishment.

Nearly a month after Blitzchung's suspension, protesters lined up outside BlizzCon, Blizzard's annual fan convention in Anaheim, California, to express their support for the protests in Hong Kong and rally against Blizzard's punishment throughout the weekend.

Protesters near the security entrance for BlizzCon at the Anaheim Convention Center on Friday. Tiffany Chang/Business Insider

Brack addressed the situation during the opening moments of BlizzCon, but his comments did not acknowledge the accusations that Blizzard was censoring Blitzchung to satisfy Chinese interests. In previous statements, Brack said that China was not a factor in Blizzard's decision-making and that Blizzard decided to punish Blitzchung for drawing attention away from the video game competition with political comments.

"Blizzard had a chance to bring the world together in a tough 'Hearthstone' esports moment about a month ago, and we did not," Brack told the audience at BlizzCon. "We moved too quickly in our decision-making, and to make matters worse we were too slow to talk to all of you."

—ESPN Esports (@ESPN_Esports) November 1, 2019

Brack later reaffirmed Blizzard's stance on the suspension in an interview with PC Gamer.

In the days following the announcement of Blitzchung's suspension on October 8, Blizzard fans organized boycotts of the company on social media, and a group of employees staged a walkout at the company's headquarters. Critics accused Blizzard of violating its company value of "Every Voice Matters." The company remained silent for days as the controversy drew the attention of US lawmakers including Democratic Sen. Ron Wyden of Oregon and Republican Sen. Marco Rubio of Florida.

At BlizzCon, Brack said that he would "accept accountability" for the situation and that Blizzard was committed to doing better in the future. He said the company would continue trying to connect people around the world through video games. There was no mention of lifting Blitzchung's suspension.

Outside, protesters continued to chant in support of the professional gamer and his pro-Hong Kong message through the weekend, while Blizzard shifted its focus back to video games.

"Blizzard had a chance to bring the world together in a tough 'Hearthstone' esports moment about a month ago, and we did not. We moved too quickly in our decision-making, and to make matters worse, we were too slow to talk to all of you.

"When I think about what I'm most unhappy about, it's really two things — the first is that we didn't live up to the high standards that we set for ourselves, and the second is we failed in our purpose. And for that, I'm sorry and I accept accountability.

"So what exactly is our purpose? BlizzCon is showing it right now. We aspire to bring the world together with epic entertainment, and I truly believe in the positive power of video games. When we get it right, we create a common ground where the community comes together, to compete, connect, and play — irrespective of the things that divide us. BlizzCon has people from 59 countries all around the world here today, that is amazing. And that it the positive power of video games, to transcend the divisions that surround us in so many of our places.

"We will do better going forward, but our actions are going to matter more than any of these words. As you walk around this weekend, I hope it's clear how committed we are to people's right to express themselves, in all kinds of ways, and all kinds of places.

"As we've seen, and heard many of you expressing yourselves this morning. You use your vacation and your family time to be here in Anaheim with us, and we are so grateful, that you're here. Our best moments are here in our shared passion for Blizzard games.

"So once again BlizzCon has brought us together, and you're going to see a lot of the hard work of the Blizzard team."

Original author: Kevin Webb

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