Mar
03

Robinhood suffers prolonged outage on the day the Dow enjoyed its biggest point gain since 2009

Robinhood, the startup with a stock trading app valued upwards of at least $7.6 billion, suffered one of its worst outages on one of the busiest trading days of the year.

As the Dow Jones Industrial Average enjoyed the single biggest point-gain since 2009, Robinhood’s application fell prey to an error that locked users out of the service for the duration of Monday’s trading.

“We started experiencing downtime issues across our platform this morning at market open,” a spokesperson wrote in an email. “We don’t have an estimate when the issue will be resolved but all of us at Robinhood are working as hard as we can to resume service.”

One potential cause of the outages could just be the high trading volumes that have accompanied highly volatile markets over the past month. While there were some early reports that the bug was caused by a Leap Day bug, the company has denied that a February 29th error was at fault.

The company’s mistake could cost its users lots of money as they sought to trade on stocks that were hit in last week’s string of losses due to investor worries over the impact the novel coronavirus, COVID-19, would have on the global economy.

This isn’t the first time that Robinhood’s code has got the company into trouble. Last year, faulty coding allowed users to borrow more money than the company intended, giving a potential windfall to would-be traders.

Back in 2013 when the founders of the company discussed their idea around TechCrunch reporter Josh Constine’s kitchen table, they envisioned the app as a way to share hot tips. That quickly morphed into a trading platform that the company says has more than 10 million users on its platform.

The secret to the company’s initial success was free stock trading — a pricing model which many of its competitors have since gone on to copy.

According to Apptopia, Robinhood is far and away the most popular of the free stock trading services, having far more volume and users than its legacy contenders. However, as today’s outage showed, that user base may be negatively impacted by not working with companies who have had their services stress tested over decades. Even so, the big trading houses have also experienced technical issues over the past week, as CNBC reported earlier today.

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Mar
03

Lori Loughlin's daughter Olivia Jade is getting back into influencer marketing on Instagram, as her parents face charges in the college-admissions scandal

Olivia Jade Giannulli, whose parents Lori Loughlin and Mossimo Giannull have been charged in the college-admissions scandal, appears to be ramping up her influencer-marketing efforts on Instagram.In the past 24 hours, Jade posted links to two Amazon pages in her Instagram Story using affiliate-marketing links that suggest she could earn a commission from resulting sales. Jade also reshared a photo of herself posted by Kim Kardashian West's shapewear brand, Skims.Click here for more BI Prime stories.

Influencer Olivia Jade Giannulli — whose parents, Lori Loughlin and Mossimo Giannulli, have been charged in the college-admissions scandal — appears to be ramping up her influencer-marketing efforts.

In the last 24 hours, the social-media star, who goes by Olivia Jade to her more than three million followers across YouTube and Instagram, added two affiliate-marketing links to her Instagram Story from the company RewardStyle. Jade also reshared a photo of herself promoting Kim Kardashian West's new shapewear brand, Skims.

Jade and Skims did not respond to requests for comment from Business Insider.

In Jade's Instagram Story, she promoted a light that projects a version of the night sky onto a ceiling. "My lights are from Amazon!" Jade wrote in her Instagram Story. "I'll have a swipe up link if u want em," she added. 

Jade's links both briefly redirect to the domain RStyle.me, owned by RewardStyle, before landing on Amazon. If one of her followers ends up buying a BlissLights Sky Lite for $59.99, the use of the affiliate-marketing links from RewardStyle suggests Jade would receive a commission.

RewardStyle has a partnership with Amazon, in which Amazon pays RewardStyle and influencers it works with a percentage of any completed sale. RewardStyle did not comment on the particular rate for Amazon, but said each retailer had a different negotiated rate, typically between 5% and 20%.

Jade's parents were accused of paying $500,000 to guarantee her (and her sister's) admission to USC. They have pleaded not guilty to the charges brought against them and will likely start their trial in October. 

Jade has been active on Instagram while her parents' case has worked its way through the legal system, but the influencer has been relatively quiet on YouTube, only posting one video there in the past three months after announcing she was going to begin vlogging again.

She has also periodically posted links to brands on Instagram, like Adina's Jewels and Boys Lie, though it was unclear in those instances whether it was a paid promotion.

But the use of affiliate-marketing links, and Jade being featured in an Instagram Story from a high-profile brand like Kardashian West's Skims, suggests a more concerted effort to reenter the influencer economy. 

Jade previously had deals with Sephora, TRESemmé, and Amazon, but they cut ties with her after the college-admissions scandal broke.

For more on how brands and influencers are interacting on Instagram and other platforms, check out these other Business Insider Prime stories:

An Instagram influencer with 100,000 followers shares the 9-page media kit she uses to pitch brands, which includes how much money she charges: Influencer Macy Mariano shares a copy of the most up-to-date version of her media kit, which she sends to brands when pitching sponsorship deals.The best ways to make money on Instagram, according to 4 influencers: We spoke with four Instagram influencers: Caitlin Patton, Jehava Brown, Katy Bellotte, and Julia Engel — about their digital businesses. How to edit Instagram photos according to 'Tezza,' the professional influencer and creator of a photo app with over 3 million downloads: Tezza created the app as a way to share her photo-editing tips and the photo filters she uses with her followers.How TalentX plans to rule TikTok, starting with 32 influencers and a Los Angeles mansion: TalentX Entertainment is eyeing brand partnerships, merchandising, live events, and television and film development for its roster of TikTok stars.How Cash App went viral on TikTok by leveraging an original song and hiring influencers who it advised to make fun of 'how broke you are': Cash App generated millions of impressions on TikTok by hiring members of the Hype House and other influencers to promote a song about the app.
Original author: Dan Whateley

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Mar
03

Bootstrapped Entrepreneurship from Estonia: Lauri Kinkar, CEO of Messente (Part 1) - Sramana Mitra

Lauri takes us into a country that has done amazingly well in developing a technology and startup culture. Fascinating! Sramana Mitra: Let’s start at the very beginning of your journey. Where are you...

___

Original author: Sramana Mitra

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Mar
02

An internal Microsoft memo tells employees to talk to managers about coronavirus travel concerns — and some employees say it's not enough (MSFT)

Microsoft Executive Vice President Kurt DelBene sent an email to employees on Monday instructing them to discuss with their manager any concerns they might have with work travel amid the spread of coronavirus.Some Microsoft employees expressed concerns to Business Insider that the company's response is insufficient. Salesforce, for example, has paused nonessential travel for its 50,000 employees. DelBene in his email said "global health authorities have communicated to us that the risk to the general public outside of Mainland China and those specific affected regions is presently low."Each of the six deaths from COVID-19 – the illness caused by coronavirus – in the US at the time of this writing have occurred in Washington state, five of them in King County, home to Microsoft's headquarters.Click here to read more BI Prime stories.

Microsoft's internal response to managing the coronavirus outbreak has included asking employees to discuss with their managers any travel concerns, according to an email reviewed by Business Insider.

"Any employee who feels uncomfortable travelling or attending any event (whether it be 1st or 3rd party, external or internal) should feel empowered to work with their manager to make the decision that is best for them and their family," Microsoft Executive Vice President Kurt DelBene said in an email to employees on Monday.

Each of the six deaths from COVID-19 – the illness caused by coronavirus – in the US at the time of this writing have occurred in Washington state, five of them in King County, home to Microsoft's headquarters.

"While there has been an increase in cases in specific regions of some countries like South Korea and Italy, global health authorities have communicated to us that the risk to the general public outside of Mainland China and those specific affected regions is presently low," DelBene wrote.

"The health and safety of our employees is our top priority at Microsoft. We are providing real-time guidance to employees in all affected regions," a Microsoft spokesperson said. "We will continue to monitor the situation and take action as necessary to help protect employees."

Some employees have expressed concerns that Microsoft's response is insufficient. Two employees who spoke to Business Insider and wished to remain anonymous said the company's response is "disappointing" and doesn't measure up to the steps taken by other companies. Salesforce, for example, has paused nonessential travel for its 50,000 employees. 

Meanwhile, other employees discussed on Twitter whether it's appropriate to leave the decision about whether or not it's appropriate to travel up to managers rather than employees.

DelBene in the email also discussed Microsoft's decision to cancel events. Microsoft on Monday also announced it would make the company's Most Valuable Professional Summit online-only.

"Global health authorities have not issued guidance to cancel events," DelBene wrote in the email. "At Microsoft, we are looking very thoughtfully at our event calendar, and in some cases shifting to digital-only experiences. Ultimately, the final decision to cancel, remain, or reduce our presence at events rests with the business owner of each event. Guidance has been prepared to inform these decision makers."

Original author: Ashley Stewart

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Mar
02

Sonantic scores €2.3M funding to bring ‘human-quality’ artificial voices to games

Sonantic, a U.K. startup that has developed “human-quality” artificial voice technology for the games and entertainment industry, has raised €2.3 million in funding.

Leading the round is EQT Ventures, with participation from existing backers, including Entrepreneur First (EF), AME Cloud Ventures and Bart Swanson of Horizons Ventures. I also understand one of the company’s earlier investors is Twitch co-founder Kevin Lin.

Founded in 2018 by CEO Zeena Qureshi and CTO John Flynn as they went through EF’s company builder programme in London, Sonantic (previously Speak Ai) says it wants to disrupt the global gaming and entertainment voice industry. The startup has developed artificial voice tech that it claims is able to offer “expressive, realistic voice acting” on-demand for use by game studios. It already has R&D partnerships underway with more than 10 AAA game studios.

“Getting dialogue into game development is a slow, expensive and labour-intensive task,” says Qureshi, when asked to define the problem Sonantic wants to solve. “Dialogue pipelines consist of casting, booking studios, contracts, scheduling, editing, directing and a whole lot of coordination. Voiced narrative video games can take up to 10 years to make with game design changing frequently, defaulting game devs to carry out several iteration cycles — often leading to going over budgets and game releases being delayed.”

To help remedy this, Sonantic offers what Qureshi dubs “dynamic voice acting on-demand,” with the ability to craft the exact type of character in terms of gender, personality, accent, tone and emotional state. The startup’s human quality text-to-speech system is offered via an API and a graphical user interface tool that lets its synthetic voice actors be edited, sculpted and directed “just like a human actor,” she tells me.

This sees Sonantic work directly with actors to synthesise their voices whilst also harnessing their unique skills in performance. “We then augment how actors work by offering them a digital version of themselves that can create passive income for them,” explains the Sonantic CEO.

For the games studios, Sonantic offers faster iteration cycles at a cheaper price because it cuts down logistical costs and has voice models ready to perform. Its SaaS model and API also makes it easier to create audio performances to test out potential narratives or to finesse a story, helping with editing and directing.

Meanwhile, Sonantic says it is gearing up to publicly reveal how its technology can capture “deep emotions across the full spectrum,” from subtle all the way through to exaggerated, which it says is usually something only very skilled actors can achieve.

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Mar
02

Facebook is pulling out of SXSW due to coronavirus fears (FB)

Facebook is pulling out of SXSW due to coronavirus fears.The tech giant said on Monday it was pulling out of the buzzy Austin, Texas tech and culture festival.Twitter previously pulled out of the event, and its prospects look increasingly uncertain.The COVID-19 outbreak has caused disruption to businesses and events around the globe.

Facebook is dropping out of the buzzy SXSW festival in Austin, Texas, due to concerns around the growing coronavirus outbreak.

In a statement, a spokesperson told Business Insider: "Due to concerns related to coronavirus, our company and employees will not be participating in SXSW this year."

Since its outbreak in Wuhan, China, in late 2019, COVID-19, the disease caused by the coronavirus, has spread to dozens of countries around the world, sickening more than 88,000 people globally and killing more than 3,000, with the vast majority of cases and deaths in China. It is also causing mounting disruption for global business, interrupting supply chains and forcing the cancellation of major events.

Facebook's withdrawal from SXSW is a major blow for the tech and culture festival, which Twitter also recently announced it would not attend this year. Earlier on Monday, SXSW said the event was still going ahead, and is "working closely on a daily basis with local, state, and federal agencies to plan for a safe event."

Facebook recently canceled its F8 developer conference that was scheduled for May and set to be its biggest event of the year. It has also said that the production of its Oculus Quest virtual-reality headset has been affected by the coronavirus outbreak.

Earlier on Monday, Facebook announced it was blocking employees from bringing social guests to work and cutting down on its on-site job interviews as fears mount over the spread of the coronavirus.

This story is developing...

Original author: Rob Price

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Mar
02

Connie Chan of Andreessen Horowitz discusses consumer tech’s winners and losers

Last week, I sat down with Connie Chan, a general partner with Andreessen Horowitz who focuses on investing in consumer tech. She joined the firm in 2011 after working at HP in China.

From her temporary offices located in a modest skyscraper with unobscured views of San Francisco, we talked about where she sees the biggest opportunities right now, along with how big of an impact fears over coronavirus could have on the startup industry — and for how long.

Our conversation has been edited for length. You can also find a longer version of our chat in podcast form.

TechCrunch: There’s so much money flowing into the Bay Area and startups generally from all over the world. What happens if that slows down because of the coronavirus?

Connie Chan: It’s interesting, I was just talking to a friend of mine who is an investor in Asia, in China. And she said that some industries are going to suffer significantly. Restaurants, for example, are hurting [along with] any store that relies on foot traffic [like] bookstores and so forth. Yet you see a lot of companies also doing really well in this time. You’ll see grocery delivery as something that’s in high demand. Insurance is in very high demand. People are spending more time at home, so whether it’s games or streaming or whatever they’re doing at home is doing well. Lots of my counterparts in China are also taking all their pitches via video conference. They’re still doing work, but they’re all just working from home.

Where do you think we’ll see the biggest impact most immediately?

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Mar
02

Waymo just announced its first-ever outside funding with $2.25 billion — and its CEO said spinning off from Alphabet is 'certainly a possibility'

Waymo announced its first-ever outside funding round on Monday — $2.25 billion.Waymo CEO said that the round was an "initial" funding, with potentially more to come, and that a spinofff from Alphabet was "certainly a possibility in the future."The round was led by investors Silver Lake, Canada Pension Plan Investment Board, and Mubadala Investment Company, the company said.Waymo didn't announce a valuation for the company based on the round.Visit Business Insider's homepage for more stories.

On Monday, Waymo announced its first-ever outside funding round — $2.25 billion led by Silver Lake, Canada Pension Plan Investment Board, and Mubadala Investment Company, the company said in a statement.

Waymo added that Magna International, Andreessen Horowitz, AutoNation, and Waymo's holding company, Alphabet, joined the round.

"We've always approached our mission as a team sport, collaborating with our OEM and supplier partners, our operations partners, and the communities we serve to build and deploy the world's most experienced driver," Waymo CEO John Krafcik said in a statement.

"Today, we're expanding that team, adding financial investors and important strategic partners who bring decades of experience investing in and supporting successful technology companies building transformative products. With this injection of capital and business acumen, alongside Alphabet, we'll deepen our investment in our people, our technology, and our operations, all in support of the deployment of the Waymo Driver around the world."

On a conference call with reporters after the announcement, Krafcik define the round as "initial" and said that there had been follow-up interest from other investors. He also said that a Waymo spinoff from Alphabet was "certainly a possibility in the future for us."

Waymo didn't announce a valuation tied to the funding round, and Krafcik decline to reveal one when asked on the call. He noted that Waymo's access to Alphabet's technological resources represented a significant advantage. And he said that Waymo was enthusiastic about partnering with companies such as Magna.

The company, formed in 2016 from what had been called the Google Car project, launched its Waymo One ride-sharing service in Arizona in 2018.

Waymo's focus has been on developing a versatile "driver" — a combination of hardware and software — that it put into everything from an electric taxi to a semi truck. After Monday's announcement, Krafcik stressed that aspect of Waymo's mission.

"We're not a self-driving car company," Krafcik said. "We're building drivers."

Original author: Matthew DeBord

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Mar
02

Google Cloud cancels its biggest conference of the year over coronavirus fears (GOOG, GOOGL)

Google Cloud has canceled its biggest event of the year over coronavirus concerns.Google Cloud Next was set to be held in San Francisco in April. The company said it planned to replace the in-person conference with "streamed keynotes, breakout sessions, interactive learning and digital 'ask an expert' sessions with Google teams."
In a statement, Google Cloud said: "The health and well-being of Google Cloud partners, customers, employees and the overall community is our top priority. Due to the growing concern around the coronavirus (COVID-19), and in alignment with the best practices laid out by the CDC, WHO, and other relevant entities, Google Cloud has decided to reimagine Google Cloud Next '20, which will still take place from April 6-8."Visit Business Insider's homepage for more stories.

Google Cloud has canceled its biggest annual conference because of coronavirus concerns.

Google Cloud Next was supposed to take place in San Francisco from April 6 to 8. Last year, the conference had over 30,000 attendees. This year, Google Cloud will instead make its conference digital through "streamed keynotes, breakout sessions, interactive learning and digital 'ask an expert' sessions with Google teams."

"The health and well-being of Google Cloud partners, customers, employees and the overall community is our top priority. Due to the growing concern around the coronavirus (COVID-19), and in alignment with the best practices laid out by the CDC, WHO, and other relevant entities, Google Cloud has decided to reimagine Google Cloud Next '20, which will still take place from April 6-8," a Google Cloud spokesperson said in a statement.

Participants who were registered for the conference will be automatically registered for the digital conference at no charge, and conference tickets will be refunded.

The cancellation highlights how COVID-19, the disease caused by the coronavirus, has been causing disruption for major tech companies as it continues to spread across the globe. The outbreak has infected more than 88,000 people and killed more than 2,900, mostly in China. US health officials warned last week that a COVID-19 outbreak in the US is inevitable.

Last week, Google confirmed that an employee who was in the company's Zurich office tested positive for the coronavirus. It also restricted employee travel to Italy, Iran, Japan, and South Korea. Major tech companies like Amazon, Facebook, and Twitter are also taking similar measures by restricting travel, asking employees to work remotely, and limiting on-site interviews.

Google Cloud's announcement follows the cancellations of other high-profile conferences this month. Facebook and Workday canceled their annual conferences. Likewise, Mobile World Congress, the largest trade show for mobile phones, was canceled, and the Game Developers Conference in San Francisco was also postponed. Over 20,000 people have signed a petition to cancel the South by Southwest conference in Austin, Texas, over coronavirus fears.

Got a tip? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., Signal at 646.376.6106, Telegram at @rosaliechan, or Twitter DM at @rosaliechan17. (PR pitches by email only, please.) Other types of secure messaging available upon request. You can also contact Business Insider securely via SecureDrop.

Original author: Rosalie Chan

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Mar
02

Purell hand sanitizer is selling out on Amazon as coronavirus fears grow — and some third-party vendors are now selling bottles for more than $100

Purell hand sanitizer is currently sold out from its brand storefront page on Amazon as coronavirus fears mount. All Purell products are currently listed as "unavailable," while a disclaimer next to each of the products states "we don't know when or if this item will be back in stock."Select Purell items can be purchased on the site using a third-party seller, some of which are charging upwards of $119 for a pack of two eight-ounce bottles. "We have experienced several demand surges in the past during other outbreaks — and this is on the higher end of the spectrum but not unprecedented," a spokesperson for Purell parent company Gojo said in a statement shared with Business Insider. "We have added shifts and have team members working overtime – in accordance with our plans for situations like this."Visit Business Insider's homepage for more stories.

Purell hand sanitizer is currently sold out on Amazon as fear over the spread of coronavirus grows in the US. 

As of Monday afternoon, every Purell product on the brand's Amazon storefront was sold out, with items ranging from bulk travel minis to individual 12-ounce bottles listed as "currently unavailable." A disclaimer next to each of these products reads "we don't know when or if this item will be back in stock."

While select Purell products on the site are available, they can only be purchased through third-party sellers, several of which have dramatically raised prices to meet skyrocketing demand. 

In one case, we found a single eight-ounce bottle of Purell selling for $29, not including shipping and tax, through the vendor TCH Solutions. In another, a two-pack is going for $119.99 via Deals Broker USA. 

Amazon

The Amazon shortage comes as Purell products continue to fly off the shelves of major retailers and drugstores around the country. According to a representative for Gojo Industries, parent company of Purell, the team has "significantly" increased production to account for the spike in demand.  

"We have experienced several demand surges in the past during other outbreaks — and this is on the higher end of the spectrum but not unprecedented," Gojo spokeswoman Samantha Williams said in a statement shared with Business Insider. "We have added shifts and have team members working overtime – in accordance with our plans for situations like this."

Further, Williams said, Gojo is in "constant communication with Amazon and working to meet their needs as well as our many distributor partners." 

A representative for Amazon did not immediately respond to Business Insider's request for comment .

Original author: Bethany Biron

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Jan
16

Techstars will build and launch startups with new venture studio

The effects of technology and prolonged screen time on children have been widely discussed and contested by experts and parents alike.Tech moguls like Steve Jobs and Bill Gates raised their children mostly tech-free. Other execs, like Google CEO Sundar Pichai and Snapchat CEO Evan Spiegel, strictly limit their children's' screen time throughout the week. Here is how seven of the world's most notable tech executives limit their children's contact with technology.  Visit Business Insider's homepage for more stories.

In a world that relies on technology more and more every day, it can be difficult for adults to set healthy boundaries for their children. 

In 2019, after the World Health Organization released guidelines dictating that children aged 5 and under should have no more than one hour of screen time a day, the debate over how parents should monitor their kids' exposure to tech intensified. 

Even tech moguls themselves have called into question the effects of excess screen time on developing brains. Pioneers like Bill Gates and Steve Jobs have said they had strict boundaries on technology when raising their kids, and they've cautioned parents about letting children spend too much time in front of a screen. 

Other CEOs, like Google's Sundar Pichai, impose strict limits on their children's use of technology at home.

From digital curfews to banning devices at the dinner table, here is a list of how seven tech giants raise their kids with little to no technology.

Original author: Canela López

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Jul
05

Tinybird turns raw data into realtime API at scale

Reuters

Investors looking to buy the dip amid coronavirus volatility should shift cash to internet stocks, UBS analysts said Friday.The outbreak has driven spikes in the usage of online streaming, tutoring, and medical consultation services, and the risk of increased time indoors could further boost the sector, according to the bank.The sector faces risks from antitrust regulation around big tech firms and connections to the travel industry, the bank warned.UBS recommends exposure to the Nasdaq Internet Index, which includes stakes in Netflix, Facebook, Amazon, and other household names.Visit the Business Insider homepage for more stories.

Internet stocks offer "some relief" for investors with little appetite for coronavirus risks, analysts at UBS wrote Friday. 

US stocks posted a strong rebound Monday, ending a streak of losses that pushed indices deep into correction territory through the end of February. Yet some experts are calling the relief rally premature and warning investors to stay defensive until more is known of the coronavirus outbreak's trajectory. The epidemic remains a dire source of volatility for risk assets, and Treasury bonds' record-low yields make it more expensive than ever to park cash in the popular safe-haven.

The growing risk of coronavirus becoming a pandemic is weighing on investors' desire to stay exposed to stocks, but the recent sell-off presents an alluring opportunity in internet equities, according to UBS. The heightened market volatility reminded the bank's analysts "of the power of the internet," and the chance for new quarantine orders in the near term could boost usage of popular online services, UBS said.

The team pointed to recent spikes in the use of online medical consultation, tutoring, and streaming services since the outbreak began. The Nasdaq Internet Index - which includes internet giants such as Facebook, Netflix, and Amazon - grants investors exposure to a diverse set of firms that could gain from populations spending more time indoors, UBS said.

"We view the recent market sell-off as an attractive entry point, and the stay-at-home nature of the companies offer some shelter relative to the broader market," the team of analysts wrote.

The index's biggest risk is its holding of travel-related firms, the team added, as the sector remains under considerable pressure from the epidemic. Major airlines swiftly halted travel to and from heavily afflicted regions in recent weeks, and further expansion of the outbreak could drag further on travel and tourism companies.

UBS also alerted clients to the latent risk that the biggest companies in tech remain under regulatory scrutiny for data privacy controversies and antitrust concerns. Calls from lawmakers and Democratic presidential candidates to break up big tech firms have prompted some worry around whether the household names will stay the same if a regulation-friendly administration takes office.

The bank remains positive on the sector despite fresh regulatory stresses. Shifting cash to internet companies before markets resume their bullish climb gives investors "one way to gain equity exposure to the pockets of the market that are well," UBS said.

The Nasdaq Internet Index gained 2.7% in Monday's trading session.

Now read more markets coverage from Markets Insider and Business Insider:

GOLDMAN SACHS: Commodities markets are facing their biggest demand shock since the financial crisis

Why a coronavirus-driven recession would be a unique beast - and why the normal playbook might not work

The 5-step guide to transitioning from a full-time job to freelancing - from a career coach who made the shift herself

Original author: Ben Winck

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Mar
02

Millennials' favorite stock app Robinhood was offline for an entire day of trading, locking out users as the Dow Jones made its biggest point gain ever

Robinhood, the trading app popular with millennials, experienced a major outage on Monday that locked out iOS, Android, and web users for nearly the entire day of trading.The outage came just as the market rebounded from one of the worst weeks since the financial crisis.Robinhood users are furious — and some are demanding the company reimburse them for the day of missed trading.Robinhood emailed users at close saying it's "working as hard as we can to resume service."Visit Business Insider's homepage for more stories.

A service outage took Robinhood offline for nearly the entire day of trading on Monday — and furious users of the commission-free trading app say it couldn't have come at a worse time.

People were locked out of Robinhood's iOS, Android, and web apps from Monday morning through the close of trading in the afternoon, according to Robinhood's status site.

The company said it began investigating a "system-wide outage" shortly after 9:30 a.m. ET. By 11:30 a.m., Robinhood said that it had identified the problem and that "a fix is being implemented," but all its trading services were still experiencing major outages by the time trading closed at 4 p.m.

Robinhood sent an email to its users at close stating that it was "working as hard as we can to resume service."

While Robinhood was offline, the market was rebounding from one of the worst weeks since the 2008 financial crisis. The Dow Jones industrial average rose over 1,294 points on Monday — its biggest point gain ever — after falling by more than 3,500 points last week as fears about the coronavirus outbreak swirled.

People on Twitter and the Robinhood subreddit voiced frustration and anger as they watched the market climb without being able to access Robinhood trading on Monday.

—Tom Kofer (@RealBunnyColvin) March 2, 2020

By Monday afternoon, a Twitter account called "Robinhood Class Action" had been created and gained over 1,500 followers. The account's bio said it was "building a case against Robinhood for their negligence and late open on March 2."

—Robinhood Class Action (@ClassRobinhood) March 2, 2020

Robinhood did not immediately respond to Business Insider's request for comment.

The company has run afoul of federal authorities in the past — in December it was hit with $1.25 million in fines by the Financial Industry Regulatory Authority over concerns that it didn't give its users the best deals on their trades.

Original author: Aaron Holmes

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Mar
02

How to delete your Gmail account and download its data beforehand

To delete your Gmail account, navigate to the "Data & Personalization" tab in Gmail.Deleting your Gmail only deletes your email and the data associated with it, not your Google Account itself.It might be a good idea to download any data that you don't want to lose when you delete your Gmail account, like important emails.Visit Business Insider's homepage for more stories.

If you made a Gmail account that you no longer want, whether it was an account made for a business you no longer have or was created when you were thirteen and only receives spam emails, you may find yourself wanting to delete it. 

When you delete a Gmail address, you don't delete the Google account associated with it. 

However, deleting the Gmail address itself means that neither you nor anyone else can still send or receive mail at that address. So, make sure you're absolutely sure of your decision before you decide to delete your Gmail account. 

If you're certain you want to do it, here's how to delete a Gmail account.

Check out the products mentioned in this article:

MacBook Pro (From $1,299.99 at Best Buy)

Microsoft Surface Pro 7 (From $699.99 at Best Buy)

How to delete your Gmail account

1. Open the Gmail account that you want to delete on your PC or Mac computer.

2. Click on your profile icon in the top-right corner to open your account menu.

3. From your account menu, click "Manage your Google Account."

Open your account menu and click "Manage your Google Account." Melanie Weir/Business Insider

4. In the left-hand sidebar, click the "Data & personalization" tab.

5. Scroll down and click "Delete a service."

Go to "Data & personalization" and then "Delete a service." Melanie Weir/Business Insider

6. Click "Delete a service" under the "Delete a Google service" section.

Click "Delete a Google Service." Melanie Weir/Business Insider

7. Enter your password, if prompted, to verify that it's you.

8. On this page you can choose to download your data before deleting your account by clicking the blue "DOWNLOAD DATA" button. 

9. Click on the trash can icon next to "Gmail" at the bottom of the page.

Click the trash can and then enter a non-Gmail confirmation email address. Melanie Weir/Business Insider

10. Enter an email to send a confirmation to. This email cannot be another Gmail account. Click the blue "SEND VERIFICATION EMAIL" button. 

11. Go to the email you provided and open the email that Google just sent. Click on the link inside to finish the deletion process.

Original author: Melanie Weir

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Oct
09

Google partners with tech retailer b8ta to let people demo smart home products

You can easily add a location on your Instagram story if you want to let viewers know where you are.The location you add to your Instagram story can be a specific place like a restaurant, museum, or landmark or more general like a town or city.Once added to your Instagram Story, you cannot remove the location tag without also deleting the Story.Visit Business Insider's homepage for more stories.

Using Instagram Stories is a great way to update your followers with photos and videos you want to share but don't want to post on your main feed since they expire within 24 hours. 

You can even add your location to your Story by utilizing the app's in-built geotagging feature, letting viewers know where you are. 

Whether you want to show your appreciation for a particular restaurant or landmark or you simply want it to be known that you're on vacation in Paris or Bali, adding your location to your Instagram story is quick and easy. 

Here's how to do it. 

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iPhone 11 (From $699.99 at Best Buy)

Samsung Galaxy S10 (From $899.99 at Best Buy)

How to add a location on an Instagram story 

1. Open Instagram on your smartphone or tablet's home screen by tapping on the app icon. 

2. Swipe left from your Instagram feed to open the Story screen. 

3. Either take a photo or video or select one from your device's library that you want to post to your Story.

4. In the upper right-hand corner of your screen, tap the icon that looks like a smiling face inside a Post-It note to reveal a list of options. 

Tap the smiley face post-it icon to add a location. Jennifer Still/Business Insider

5. Tap "Location." 

Tap "Location." Jennifer Still/Business Insider

6. Either choose a nearby location from the automatically generated location lists or type in the location you wish to tag, then tap to select. 

Choose your location. Jennifer Still/Business Insider

7. Adjust the location tag where you want it to appear on the Story. 

You can move the location tag around or adjust its size. Jennifer Still/Business Insider

8. Tap "Your story" to post.

Original author: Jennifer Still

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Mar
02

Seeking nominations for the most important insiders shaping the future of TV advertising

Business Insider is planning to publish a list of the top people who are shaping the future of TV advertising.We're looking for a variety of big names and behind-the-scenes people who are leading everything from over-the-top TV to measurement and new ad formats.The list will include a mix of marketers, agencies, media companies, adtech companies and platforms.Please fill out a nomination form by March 6.Visit Business Insider's homepage for more stories and lists.

The TV advertising business is in a major flux.

As consumers cut the cord and move to streaming services, advertisers are navigating a plethora of platforms that are trying to get a piece of the $70 billion TV industry.

Advertisers are working to balance their spending on linear TV with digital video. Publishers like HBO and NBC are moving into ad-supported streaming that rivals Netflix, Disney+ and Amazon Prime. And adtech companies are racing to build the pipes needed to flood platforms like Hulu, Roku and Pluto TV with ads.

Business Insider is planning to publish a list of the top people who are shaping the future of TV advertising, whether by pioneering new ad formats, improving measurement, or testing new ways to buy ads. We're looking for big names as well as under-the-radar people from marketers, agencies, and platforms.

We will consider criteria including the person's role, responsibility, and influence.

The list will be determined by Business Insider's own reporting in addition to the nominations that we receive.

Please fill out this nomination form by March 6. We will aim to publish the list in March.

Original author: Lauren Johnson

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Mar
02

How to delete your Amazon Prime Video history and prevent watched videos from being used in recommendations

You can delete your Amazon Prime Video history by accessing your "Watch history" in your video settings.To do so, you'll have to sign into your Amazon account on your computer.You may not want a TV show or movie used for recommendations if it's something you weren't a fan of or if it's a show a friend or family member watched on your account.Visit Business Insider's homepage for more stories.

Whether it's a talked-about movie you ended up hating or a TV show your sister binge-watched on your account, you may want to remove some items from your Amazon watch list.

Removing content from your account can ensure that they aren't used in the algorithm for your recommendations.

To remove a video, you'll have to access your "Watch history" list in your Prime Video settings online. Unfortunately, there is no option to remove the entire list, and you'll have to scroll through and individually remove a show or check the box stating "I prefer not to use this for recommendations."

Here's how to do it. 

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MacBook Pro (From $1,299.99 at Best Buy)

Lenovo IdeaPad 130 (From $299.99 at Best Buy)

How to delete your Prime Video watch history

1. Access the Amazon website on your Mac or PC. Log in if you haven't already.

2. Click the three bars in the upper-left hand corner next to the Amazon Prime logo. This will open a menu.

3. Click "Prime Video" followed by "Prime Video" again.

Select "Prime Video." Marissa Perino/Business Insider

4. Click "Menu" in the upper-right corner.

5. Select "Settings" from the dropdown menu.

Open settings. Marissa Perino/Business Insider

6. Select the "Watch history" tab.

7. Click the gray "View watch history" button to open the page.

Click "View watch history." Marissa Perino/Business Insider

8. Scroll through your list and click "Remove this from watched videos" next to the movie or TV show you wish to hide. You can also simply check the box next to "I prefer not to use this for recommendations."

Remove items. Marissa Perino/Business Insider

An alternative method is to simply remove videos from your Recently Watched section.

1. Click the small "Edit" button on the main Prime Video page. This will cause an "X" to appear on top of each show or movie. 

2. Click the "X" to remove content and then click "Done" when you're finished.

 

Original author: Marissa Perino

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Sep
20

Cleo, the ‘digital assistant’ that replaces your banking apps, picks up $10M Series A led by Balderton

The hybrid cloud acts as a funnel for Microsoft's Azure cloud business, Chief Financial Officer Amy Hood said.Microsoft offers a benefit to convert Windows Server and SQL Server customers to its cloud.One-third of them are starting to use Azure, she said.The hybrid cloud is key in the cloud race — and so is converting Windows Server and SQL Server customers, which Microsoft rivals, including Amazon Web Services, are also trying to do.Click here to read more BI Prime stories.

While companies are increasingly moving to the cloud, many still have a need for computing on-site on their own servers or data centers. This mix is often called the "hybrid cloud" — and Microsoft Chief Financial Officer Amy Hood said it acts as a funnel for the company's Azure public-cloud business, the leading rival to Amazon's cloud dominance.

Microsoft offers its customers what it calls an Azure Hybrid Benefit, which is intended to convert customers who have licenses to use Windows Server and SQL Server, two of Microsoft's flagship traditional-server products, to the Azure cloud. 

One-third of the customers who have that benefit available have started to take advantage, Hood said on Monday at the Morgan Stanley Technology, Media & Telecom Conference.

She described it as "a funnel of opportunity for us, with customers who are already committed to our platform, to convert and help them start projects and be successful with Azure as the most cost-effective platform for them."

The hybrid cloud is key as Microsoft seeks to upend Amazon Web Services, the market leader. Microsoft, according to analysts, is "uniquely positioned" to get future cloud business because of its "best-in-class hybrid cloud offerings."

Microsoft's hybrid cloud

Microsoft thinks of itself as a hybrid-cloud pioneer.

"The reality that compute will need to exist at the edge and in the cloud ... is a reality that now people are beginning to see," Hood said on Monday. "We've been architecting that way from the beginning."

Microsoft CEO Satya Nadella has repeatedly said the company's cloud was designed around the idea that the cloud will work in tandem with devices at the "edge," meaning devices that process data locally, instead of off-site in the cloud. Self-driving cars, security cameras, and heavy industry robotics will have a need for not only powerful onboard processors but also the ability to tap into megaclouds like Azure for the more powerful infrastructure that underpins modern artificial intelligence.

Nadella even said he thinks Microsoft won the Pentagon's $10 billion cloud-computing contract because of what it has to offer when it comes to hybrid cloud computing.

"We are the only guys today who have the ability to distribute computation, dispute data, and then have consistency of management, security, and data across those two plates," Nadella recently said, apparently referring to on-site and cloud computing. "That's a hard thing."

Amazon, meanwhile, is challenging the Pentagon's decision, alleging political intervention. A judge recently told the Pentagon to hit pause on the contract.

Windows customers are important in the cloud race

Converting Windows Server and SQL Server customers is important for any cloud provider.

Microsoft created the Windows Server operating system and SQL Server database-management system years ago — Windows Server was introduced in 2003, and SQL Server goes all the way back to 1989 — and they've since become the cornerstones of the IT infrastructure at companies large and small. But while they were Microsoft inventions, both products are supported on rival clouds, including AWS and Google Cloud Platform.

Microsoft and AWS often debate which cloud is cheaper for those customers. Most recently, AWS attacked a Microsoft-sponsored study that showed the Microsoft Azure cloud was faster and cheaper than AWS in a certain common scenario. 

Original author: Ashley Stewart

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Mar
02

How to get caught up on 'Westworld' before season 3 premieres on March 15

When you buy through our links, we may earn money from our affiliate partners. Learn more.

Westworld/Facebook "Westworld" is set to return for a third season on March 15, 2020 via HBO's pay-TV network and subscription streaming platforms.HBO streaming is available as a standalone service, called HBO Now, for $14.99 per month.You can also add HBO streaming to Hulu, Amazon Prime Video, or Apple TV for $14.99 per month on top of any existing fees.If you're not caught up on "Westworld", you can watch the show's first two seasons right now through HBO Now and HBO add-on channels.

It's been almost two years since HBO's 'Westworld' rode off into the sunset for its second season finale. After the long hiatus, season three is finally set to premiere on March 15, 2020.

The show, created by Lisa Joy and Jonathan Nolan, is based on Michael Crichton's 1973 film of the same name. Blending science fiction and western genres, the series takes place in the near future and focuses on an advanced theme park called "Westworld". Once in the park, guests interact with life-like robots, referred to as "hosts", allowing them to roleplay elaborate adventures. When the once obedient hosts become self aware, the meticulously designed park begins to unravel into chaos. 

Season three will expand the storytelling further, taking characters outside the park to examine the show's world at large. Stars Evan Rachel Wood, Thandie Newton, Jeffrey Wright, Ed Harris, and Tessa Thompson are all returning for the latest batch of episodes. They will be joined by several new additions to the cast, including Aaron Paul ("Breaking Bad"), Vincent Cassel ("Black Swan"), and Lena Waithe ("Ready Player One").

Whether you're a dedicated "Westworld" fan counting down the days until the Man in Black returns, or a new viewer who's just getting started on season one, there are plenty of options available to watch the show on TV and streaming platforms. 

Here's everything you need to know about watching "Westworld".

How do I watch 'Westworld' on HBO?

Evan Rachel Wood stars as Dolores Abernathy on HBO's 'Westworld'. HBO

In order to watch new episodes of "Westworld", you'll need an HBO subscription. Thankfully, you've got plenty of different options when it comes to subscribing.

HBO is available as a premium channel through various pay-TV cable and satellite providers, including Comcast, AT&T, and DirecTV. With an HBO cable or satellite plan, you can simply watch "Westworld" live on TV when it airs on Sundays. Subscribers with a participating pay-TV provider can also use their account information to sign in to the HBO Go app — which is different from HBO Now and requires a cable plan —  to stream on-demand episodes of "Westworld". 

Meanwhile, if you've already cut the cord from cable and satellite, you can subscribe to HBO streaming without a traditional TV plan as well. HBO streaming is available as a standalone service, called HBO Now, or as an add-on channel for other streaming platforms, like Hulu, Amazon Prime Video, and Apple TV.

HBO Now and HBO add-on channels are available through a variety of mobile devices, smart TVs, and media players, including Fire TV, Roku, Android TV, and more.

How much does HBO streaming cost?

HBO Now costs $14.99 per month and grants you streaming access to all of the network's programming, including the ability to watch new episodes of "Westworld" as they premiere.  A seven-day free trial is available for new members. HBO Now exists as its own dedicated app and does not require any kind of additional subscription or service to work.

If however, you'd prefer to add HBO to an existing streaming service you already subscribe to, you have a few different options to choose from. Hulu, Amazon Prime Video, and Apple TV all offer the ability to subscribe to HBO streaming directly through their existing platforms for an extra monthly cost of $14.99.

YouTube TV is also expected to offer HBO as an add-on option later this spring. AT&T TV Now actually includes HBO by default as part of its Plus plan with over 45 channels for $65 per month. 

Though pricing for HBO itself is the same whether you subscribe to HBO Now or an HBO add-on channel or HBO Go, the add-on channel offers the extra convenience of consolidating HBO within an app you likely already use. In other words, if you sign up for HBO within the Amazon Prime Video app, you don't need to switch to a separate HBO app to watch new episodes of "Westworld". Instead, HBO is simply available alongside all the other content Prime Video provides. 

When will new episodes of 'Westworld' air?

Jeffrey Wright returns as Bernard Lowe in the third season of 'Westworld'. HBO

The third season of "Westworld" will premiere on HBO on March 15, 2020 at 9 p.m. ET. New episodes will then premiere every Sunday. Season three will consist of eight episodes total, which is two fewer than previous seasons. 

If you're signing up for HBO just to watch the third season of "Westworld", you'll need to remain a subscriber through May 3 in order to watch all the new episodes as they premiere. Alternatively, you could also wait until the season finale airs on May 3 to subscribe in order to binge-watch the entire third season all at once.

Meanwhile, if you still need to catch up on older episodes of  "Westworld" before season three premieres, you can watch every episode from seasons one and two on-demand right now through HBO and its various streaming options. The first two seasons both feature 10 episodes each.

For those who would prefer to own the show, season one and season two of "Westworld" are also available on Blu-ray and 4K Ultra HD Blu-ray. Digital copies can be purchased as well through retailers like Amazon and iTunes. 

Original author: Steven Cohen

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Mar
02

473rd Roundtable Recording on February 20, 2020: With Ashish Jain, 3Lines Ventures - Sramana Mitra

In case you missed it, you can listen to the recording here: 473rd 1Mby1M Roundtable February 20, 2020: With Ashish Jain, 3Lines Ventures

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Original author: Maureen Kelly

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