Jan
19

Instagram just added a new feature you might want to turn off — here's how (FB)

Microsoft security researchers said today that Russian hackers managed to access more of its network than the company originally believed.Read More

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Jan
19

French VC firm Ring Capital raises $170 million fund

Companies building AI applications may think Amazon's AWS is the only place to turn for help, but we need an open AI platform.Read More

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Jan
21

AI-powered transcription service Otter.ai can now record from Google Meet

What could go wrong?

Hello and welcome back to Equity, TechCrunch’s venture-capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines. As you can see, this is our yearly predictions episode. Our behind-the-scenes guru Chris Gates joins us on the mic, we take shots at our prior prognostications, and nosh on what we feel is positively persaged.

As always, this episode is in good fun. If you don’t agree with we think is up ahead, that’s fine. You’re probably right. But we’re nothing if not up for a challenge, so we kept the tradition alive this year.

This is the last Equity episode of 2020. While we can’t tell you yet what our plans are for 2021, we can say — nay, project — that there are a lot of fun and big things coming for Equity. We’re planning our busiest year ever, by far.

And with that, we’re out of here. Thanks for several million downloads this year, our biggest annum to date.

Equity drops every Monday at 7:00 a.m. PST and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Dec
11

How companies without CISOs can build their defenses

Amazon just announced that it’s acquiring Wondery, the network behind podcasts including “Dirty John” and “Dr. Death.”

Wondery will become part of Amazon Music, which added support for podcasts (including its own original shows) in September. At the same time, the announcement claims that “nothing will change for listeners” and that the network’s podcasts will continue to be available from “a variety of providers.”

Media companies and streaming audio platforms are all making big bets on podcasting, with Spotify making a series of acquisitions including podcast network Gimlet, SiriusXM acquiring Stitcher and The New York Times acquiring Serial Productions. Amazon is coming relatively late to this market, but it will now have the support of a popular podcast maker as it works to catch up.

“With Amazon Music, Wondery will be able to provide even more high-quality, innovative content and continue their mission of bringing a world of entertainment and knowledge to their audiences, wherever they listen,” Amazon wrote.

Financial terms were not disclosed. The Wall Street Journal previously reported that acquisition talks were in the works, and that those talks valued Wondery at around $300 million.

The startup was founded in 2016 by former Fox executive Hernan Lopez (who’s currently fighting federal corruption charges tied to his time at Fox). Numbers from Podtrac rank it as the fourth largest podcast publisher in November, with an audience in the U.S. of more than 9 million unique listeners.

Wondery has raised a total of $15 million in funding from Advancit Capital, BDMI, Greycroft, Lerer Hippeau and others, according to Crunchbase.

 

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Sep
21

DogBuddy, the European dog sitting marketplace, scores €5M Series A

Sophie Alcorn Contributor
Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.

“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”

Extra Crunch members receive access to weekly “Dear Sophie” columns; use promo code ALCORN to purchase a one- or two-year subscription for 50% off.

Dear Sophie:

I’m working in the Bay Area on an H-1B visa and my employer won’t sponsor my green card.

I really want permanent residence, but I never won a Nobel prize; I’m single; and I don’t have a million dollars yet. However, I think I might qualify for an EB-2 NIW green card.

What can you share?

— National in Napa

Dear National:

Wonderful that you’re taking matters into your own hands! This is a complicated process, so the most important advice I can give you is to retain an experienced business immigration attorney to represent you and prepare and file your green card case.

For additional do’s and don’ts in U.S. immigration, please check out the recent podcast that my law firm partner, Anita Koumriqian, and I posted on the commandments of immigration (and especially what to not do when it comes to visas and green cards).

This particular episode focuses on family-based green cards, but these recommendations are timeless and apply to individuals who are self-petitioning for employment-based green cards, such as the EB-2 NIW (National Interest Waiver) for exceptional ability and the EB-1A for extraordinary ability. Our top recommendation in that podcast episode is to avoid DIY immigration, so definitely retain legal counsel!

Filing for an EB-2 NIW or any green card requires more than just filling out the appropriate forms. The process needs to be understood, as the law and legal requirements, and the analysis of whether and how you can best qualify is complicated.

With any immigration matter, one needs to have the resources to fully understand the process, the steps for applying, and the timing and deadlines. We want to always make sure that you always maintain legal status (never falling out of status) so that you can remain in the U.S. (and don’t have to leave).

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Sep
21

Deliveroo's revenue grew 611% to £129 million in 2016

This has been the year of the social organization. As the COVID-19 pandemic swept across the world and the United States, governments and a patchwork of nonprofits and volunteer organizations sprang into action, offering everything from food and medical supplies to children’s books and clothing to individuals and families struggling in the virus’s wake.

Perhaps the biggest divide though to getting people help has been digital — non-profits need to connect with their beneficiaries over the internet just as much as any retailer today. Unfortunately, tech talent is expensive and hard to find, particularly for often cash-strapped nonprofits.

That was part of the impetus for two Stanford seniors, Mary Zhu and Amay Aggarwal, to co-found Develop for Good, a matching service designed to connect motivated and ambitious undergrads in computer science, design and economics to nonprofits with specific projects that require expertise. They launched the network in March as the pandemic started spreading rapidly, and since then, the organization has itself started growing exponentially as well.

Develop for Good “was in response to [the pandemic], but at the same time, a lot of our peers were having their internships canceled, [and] a lot of companies were having hiring freezes,” Zhu explained. “People were also seeking opportunities to be able to develop their professional skills and develop their project experience.” This coincidence of needs among both students and nonprofits helped accelerate the matching that Develop for Good offers.

So far, the 501(c)(3) non-profit has coordinated more than 25,000 volunteer hours across groups like the Ronald McDonald House, UNICEF, the Native American Rights Fund (NARF), Easterseals, The Nature Conservancy, Save the Children, AARP and more. The program, which in its first batch focused on Zhu and Aggarwal’s network at Stanford, has since expanded to more than a dozen schools across the United States. The two first reached out to nonprofits through Stanford’s alumni network, although as the program’s reputation has grown, they have started getting inbound interest as well.

Volunteers take on a project for 5-10 hours per week for 10 weeks, typically in teams. Each team meets their nonprofit client at least weekly to ensure the project matches expectations. Typical projects include application development, data visualization, and web design. Most projects conclude at the end of the batch, although the founders note that some in-depth projects like product development can cross over into future batches. As the program has expanded, Zhu and Aggarwal have added a more formal mentorship component to the program to help guide students through their work.

Applications for the next batch starting in January are currently open for students (they’re due January 2nd, so get them in quick!). The founders told me that they are expecting 800 applications, and are likely going to be able to match about 200 volunteers to 32 projects. Applications are mostly about matching interests with potential programs for the best fit, rather than a purely competitive exercise. So far, the program has worked on 50 projects to date.

For this next batch, Amazon Web Services will sponsor a stipend for first-generation and low-income students to help defray the financial impact of volunteer work for some students. “Over the past cycle, a few people had to drop out because they said, ‘they’re unable to work for free because they’re having a lot of financial stress for their families’,” Aggarwal said. The new stipend is meant to help these students continue to volunteer while alleviating some of that financial burden.

Aggarwal said that two-thirds of the program’s volunteer developers and designers are female, and one-third are first-generation or low-income.

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Dec
30

On the diversity front, 2020 may prove a tipping point

Since Minneapolis police officers killed George Floyd in May and kicked off months of nationwide protests, the corporate world — including venture capitalists — have attempted to respond to the Black Lives Matter movement.

Indeed, many quickly took to social media to voice their support, broadcast their new diversity-focused networking groups and pledge to do better, particularly when it comes to finding and funding more Black founders and other underrepresented entrepreneurs.

As of 2018, 81% of venture firms still lacked a single Black investor.

It was tempting to dismiss it as so much hot air, given that VCs have talked about diversity for eons without doing much about it.

As of February 2020, according to a report by All Raise, an organization that promotes female founders, 65% of VC firms still had no female partners. As of 2018, 81% of venture firms still lacked a single Black investor, per an analysis by Equal Ventures partner Richard Kerby.

Those numbers are comparatively rosy when considering the percentage of women and Black investors in senior decision-making roles. According to recent PitchBook data, at the start of this year, just 12.4% of decision-makers at U.S. venture firms were women (up slightly from the 9.65% at the start of 2019). As for for the number of Black investors in senior positions, it has long hovered around just 2%.

But here’s the good news: While it remains an ongoing challenge to get these numbers in sync with other industries, there were two developments specifically in 2020 that may beget more action in 2021.

We’d first point to the decision this fall by Yale’s endowment to require its asset managers to do better when it comes to diversity. Specifically, the school’s $32 billion endowment — led since 1985 by investor David Swensen — told its 70 U.S. money managers that from here on out, they will be measured annually on their progress in increasing the diversity of their investment staff, from hiring to training to mentoring to their retention of women and minorities.

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Dec
29

Book: In the Beginning…Was the Command Line

I love Neal Stephenson. I’ve read all of his books, some of them multiple times. Well, except the Baroque Cycle trilogy, which I’m saving for a special period of time to get lost in them, and from everything.

Last week I read In the Beginning…Was the Command Line. For the second time. This time I read it on my Kindle, which was fitting.

Stephenson wrote it in 1999. As we exit 2020, it’s a great reminder of the place technology was around 20 years ago. It shows how much has changed and how little has changed.

As a continual user of a wide variety of technology, I think our modern computing infrastructure is completely fubared. As we try harder and harder to make the thing we interact with as users better, the complexity increases. Some things work beautifully, while others are a complete débâcle.

After finishing In the Beginning, I decided to clean up my TV setup. I’ve got DIRECTV, Roku, and an Apple TV. I use Savant to control it. I paid a lot of money to have someone set it all up. All I really wanted to do was log in to HBO Max so I would watch WW84, which turns out to be completely not worth it, even if all I needed to do was press a button to watch it.

Ready Player One? Yup – it felt like that. Phone in one hand. Savant remote in another. Apple TV settings. I tried resetting my password a few times. 15 minutes later, I realized that I probably had the wrong username for DIRECTV. I tried a different username. Then it got really messy since Apple TV thought I was one username, and now DIRECTV thought I was another. I finally figured this out after going over to Roku and setting things up there.

Then I decided to try to go clean up all the random tiles on Roku. Of course, I’ve lost track of my Roku controller, so I did this using Savant. But my Savant controller doesn’t have an * programmed into the Roku control section, so I had to do it app by app. I made a document with all the Channels I wanted to delete. I started manually deleting them by Search Channels one by one. Some of them didn’t appear, so they were apparently undeletable, at least until I find an asterisk.

An hour later, I was ready to watch WW84. We watched it last night. It was awful. We then realized we had watched end of the world movies four nights in a row (Tenet, Greenland, Midnight Sky, and WW84). WTF. What’s the point of that anyway.

I’m spending a lot more time at the command line these days. I’ve been learning Clojure, using Zsh and Emacs, struggling with Homebrew, and trying not to be annoyed with GitHub. And my new favorite app is Roam, which is not really a command-line app but sometimes feels like it.

I know when I get back to Aspen, where there currently is no heat due to what appears to be a natural gas line sabotage where I have Xfinity instead of DIRECTV, my Roku settings won’t have synchronized. Maybe AppleTV will, maybe it won’t. At least my Kindle will be the same. That’s because I only have one Kindle.

I haven’t even started to push anything into production.

Nothing is going to look anything like this 20 years from now.

The post Book: In the Beginning…Was the Command Line appeared first on Feld Thoughts.

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Dec
29

CommonGround raises $19M to rethink online communication

CommonGround, a startup developing technology for what its founders describe as “4D collaboration,” is announcing that it has raised $19 million in funding.

This isn’t the first time Amir Bassan-Eskenazi and Ran Oz have launched a startup together — they also founded video networking company BigBand Networks, which won two technology-related Emmy Awards, went public in 2007 and was acquired by Arris Group in 2011. Before that, they worked together at digital compression company Optibase, which Oz co-founded and where Bassan-Eskenazi served as COO.

Although CommonGround is still in stealth mode and doesn’t plan to fully unveil its first product until next year, Bassan-Eskenazi and Oz outlined their vision for me. They acknowledged that video conferencing has improved significantly, but said it still can’t match face-to-face communication.

“Some things you just cannot achieve through a flat video-conferencing-type solution,” Bassan-Eskenazi said. “Those got better over the years, but they never managed to achieve that thing where you walk into a bar … and there’s a group of people talking and you know immediately who is a little taken aback, who is excited, who is kind of ‘eh.'”

CommonGround founders Amir Bassan-Eskenazi and Ran Oz. Image Credits: CommonGround

That, essentially, is what Bassan-Eskenazi, Oz and their team are trying to build — online collaboration software that more fully captures the nuances of in-person communication, and actually improves on face-to-face conversations in some ways (hence the 4D moniker). Asked whether this involves combining video conferencing with other collaboration tools, Oz replied, “Think of it as beyond video,” using technology like computer vision and graphics.

Bassan-Eskenazi added that they’ve been working on CommonGround for more than year, so this isn’t just a response to our current stay-at-home environment. And the opportunity should still be massive as offices reopen next year.

“When we started this, it was a problem we thought some of the workforce would understand,” he said. “Now my mother understands it, because it’s how she reads to the grandkids.”

As for the funding, the round was led by Matrix Partners, with participation from Grove Ventures and StageOne Ventures.

“Amir and Ran have a bold vision to reinvent communications,” said Matrix General Partner Patrick Malatack in a statement. “Their technical expertise, combined with a history of successful exits, made for an easy investment decision.”

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Sep
21

ClassPass begins testing variable pricing as it expands beyond studio fitness

If you build it, they will come, but they sure as hell are going to complain about everything until they do.

There were millions of bets made in the tech industry last year. Some of those bets involved actual venture capital dollars. Others involved individual decisions on where to live: Do you bet on the future of San Francisco or do you want to partake in the growth of some other startup hub? Are you going to launch this new feature in your product or improve one of your existing ones? Do you switch jobs or stay and double down?

Yet, for all those bets, just three seem to have achieved a collective and hysterical frenzy in the industry as we close out this year: a bet on the future of media, a bet on the future of (audio) media and a bet on the future of one of America’s greatest cities.

Substack, Clubhouse and Miami as a major tech hub are compelling bets. They are early bets, in the sense that most of the work to actually realize each of their dreams remains to be done. All three are bets of optimism: Substack believes it can rebuild journalism. Clubhouse believes it can reinvent radio with the right interactivity and build a unique social platform. And Miami is a bet that you can take a top global city without a massive startup ecosystem and agglomerate the talent necessary to compete with San Francisco, New York and Boston.

Yet, that optimism is not broadly endorsed by the tech commentariat, who see threats, failures and barriers from every angle.

I wish I could say it’s just the ennui of an industry in flux given the pandemic and constant cavalcade of chaos and bad news that’s hit us this year. That cynicism, though, has gotten deeper and more entrenched over the past few years even before coronavirus was a trending topic, even as more startups than ever are getting funding (and at better valuations!), even as more startups than ever are exiting, and those exits are collectively larger than ever as we saw earlier this month.

Insecurity is the fabric that runs through most of these bleak analyses. That’s particularly prominent with Substack, which sits at the nexus of insecurity in tech and insecurity in media. The criticism from tech folks seems to basically boil down to “it’s just an email service!” Its simplicity is threatening, since it seems to intimate that anyone could have built a Substack, really anytime in the last decade.

Indeed, they could. Substack is simple in its original product conception, which is a DNA it happens to share with a lot of other successful consumer startups. It is (or perhaps better to say now, was) just email. It’s Stripe + a CMS editor + an email delivery service. A janky version could be written in a day by most competent engineers. And yet. No one else built Substack, and that’s where the insecurity starts in the startup world.

From the media perspective, it’s of course been brutal the last few years in newsrooms and across publishing, so understandably, the level of cynicism in the press is already high (and journalists aren’t exactly optimistic types to begin with). Yet, most of the criticism here basically boils down to, “Why hasn’t Substack completely stopped the bloodletting of my industry in the short few years it’s been around?”

Maybe they will, but give the folks some goddamn time to build. The fact that a young startup is even considered to have the potential to completely rebuild an industry is precisely what makes Substack (and other adjacent startups in its space) such a compelling bet. Substack, today, cannot reemploy tens of thousands of laid-off journalists, or fix the inequality in news coverage or industry demographics, or end the plight of “fake news.” But what about a decade from now if they keep growing on this trajectory and stay focused on building?

The cynicism of immediate perfection is one of the strange dynamics of startups in 2020. There is this expectation that a startup, with one or a few founders and a couple of employees, is somehow going to build a perfect product on day one that mitigates any potential problem even before it becomes one. Maybe these startups are just getting popularized too early, and the people who understand early product are getting subsumed by the wider masses who don’t understand the evolution of products?

This pattern is obvious in the case of Clubhouse, the drama aspects we have mostly managed to avoid at TechCrunch. It’s a new social platform, with new social dynamics. No one understands what it’s going to become in the next few years. Not Paul Davison (who might, even so, have a dream of where he wants to take it), not Clubhouse’s investors, and certainly not its users. This past week, Clubhouse hosted a live “Lion King” musical event with thousands of participants. Who had that on their bingo board?

Are there problems with Substack and Clubhouse? For sure. But as early companies, they have the obligation to explore the terrain of what they are building, find the key features that compel users to these platforms, and ultimately find their growth formula. There will be problems — trust and safety chief among them, particularly given the nature of user-contributed content. No startup has ever been founded, however, that didn’t uncover problems along its journey. The key question we must ask is whether these companies have the leadership to fix them as they continue building. My sense — and hypothetical bet — is yes.

Talking about leadership, that leads us to Francis Suarez, the mayor of Miami, whose single tweet offering to help has sparked the most absurd kerfuffle of San Francisco lovers and vitriolic pessimists the world over right now.

Keith Rabois and a few other VCs and founders are blazing a trail from San Francisco to Miami, linking up with the local industry to try to build something new and better than what existed before. It’s a bet on a place — an optimistic one — that the power of startups and tech can migrate outside of its central hubs.

What’s strange is that the cynicism around Miami here seems even less warranted than it did a decade ago. While San Francisco and distantly New York and Boston remain the clear hubs of tech startups in the U.S., cities like Salt Lake, Seattle, Portland, Chicago, Austin, Denver, Philadelphia and more have started to score some serious points. Is it really so hard to believe that Miami, a metro region of 5.5 million and one of the largest regional economies in the United States, might actually succeed as well? Maybe it literally just required a few major VCs to show up to catalyze the revolution.

Nothing got built by cynicism. “You can’t do it!” has never created a company, except perhaps to trigger a founder to start something in revolt at the fusillade of negativity.

It takes time though to build. It takes time to take an early product and grow it. It takes time to build a startup ecosystem and expand it into something self-sustaining. Perhaps most importantly, it takes extraordinary effort and hard work, and not just from singular individuals but a whole team and community of people to succeed. The future is malleable — and bets do pay off. So we all need to stop asking what’s the problem and pointing out flaws, and perhaps ask, what future are we building toward? What’s the bet I’m willing to back?

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Dec
10

Gen Z is the sleeping tiger of community-led organizations

Rocket launch startup Skyroot is closing out 2020 with a key milestone in the development program for their Vikram-I launch vehicle: A successful test firing of a solid rocket propulsion stage that serves as a demonstrator of the same tech to be used in the production Vikram. This is the first time that a private Indian company has designed, built and tested a solid rocket propulsion stage in its entirety, and follows a successful engine burn test of an upper-stage prototype earlier this year.

Skyroot also created its solid rocket stage using a carbon composite structure whose manufacturing process is entirely automated, the company says. That allows it to realize weight savings of up to five times versus use of steel, a material typically used to house solid rocket propellant stages. The goal is to use the same process in the production of the final version of Vikram-I, which will help the small launch vehicle realize big benefits in terms of cost, in addition to the reliability benefits that come with the relatively uncomplicated fundamental design of solid rockets, which have no moving parts and therefore less opportunity for failure.

The final third-stage Vikram-1 engine will be 4x the size of this demonstrator, and Skyroot is also in the process of manufacturing four other test solid rocket motors, which have a carrying range of thrust, and which will be tested throughout the course of next year as work finishes on their construction.

Skyroot aims to perform its first Vikram-I launch by next December, supported in part by the Indian Space Research Organization. The company has raised $4.3 million to date, and says it’s currently in the process of raising another $15 million. which it’ll aim to close next year. It’s set to become the first private Indian company to build and operate private launch vehicles, with the regulatory framework now in place to allow that to happen since India opened up private launcher operations earlier this year.

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Jan
13

Facebook may already be putting its news feed changes in place — users say they're seeing few posts from news or other organizations (FB)

Rendin, an Estonian proptech startup that wants to improve the home rental experience, including offering a no-deposit feature, has raised €1.2 million in seed funding. Backing the round is Tera Ventures, Iron Wolf Capital, Truesight Ventures, Atomico’s Angel Programme and Startup Wise Guys.

Launched in Estonia in March this year and currently expanding to Poland, Rendin operates a long-term rental platform that promises to smooth out the process between landlords and tenants. Its headline feature is an insurance-backed solution that means no deposit is required from tenants.

The broader premise is that by digitizing the rental process and adding an insurance layer, further trust can be generated between parties, therefore increasing occupancy rates.

For landlords, Rendin has created a “letting agreement service” with certain guarantees and has insured those risks via a partnership with ERGO Insurance SE (Munich Re Group). So, for example, if a tenant causes damage or ends up in debt, the property owner is covered. The letting agreement is handled via the startup’s app and platform that plugs into rental marketplaces and real estate CRMs on the backend to provide a fully digital experience.

“We launched publicly in Estonia on March 10, 2020, two days before the country went into pandemic lockdown,” Rendin co-founder Alain Aun tells me. “It really looked like the world was going to fall apart and a lot of the risks in home renting skyrocketed. We had to reinvent some parts of our product insurance very quickly to adjust to the changes around us.

“Suddenly we had desperate tenants losing their income, expats leaving the country in a hurry, and more. Our learning curve was tremendous. We figured, if we can survive this, we can survive anything. The last eleven months have been constant proof to us that the concept of Rendin can endure.”

Longer term, Rendin is building what Aun describes as “a new standard in home renting.” The first step is to manage the rental process risks to help establish trust between landlords and tenants. This has seen the proptech startup build an “end-to-end value chain,” from contracting, evidence-based handover, preventive insurance flows, loss control and claim handling.

Aun says Rendin’s insurance product offers landlords more safety than regular deposits, while some risks for tenants are also covered. “The insurance is a tool that helps Rendin to solve real-life, often complicated situations in renting, both for landlords and tenants,” he explains. “Tenants in the Rendin platform don’t have to pay the security deposit, but this is just a feature, not the core product. Trust is the name of the game.”

To generate revenue and cover the insurance costs, Rendin charges a fee of 2.5% of the monthly rent. It can be paid by the tenant or by the landlord. “More and more landlords choose to pay the Rendin fee themselves as it helps find new tenants faster,” adds Aun.

On the competition, Rendin isn’t competing with real estate listing sites or letting agencies, and instead can be thought of more as a plugin that can be easily integrated into listing sites and agents’ business processes.

“There are a few no-deposit startups around but their business models, although similar at first glance, are entirely different from ours,” claims the Rendin co-founder. “Most of them are set up to be essentially lending businesses that collect interest from tenants with real estate agencies serving up demand for them, but they don’t really do anything to help mitigate risks for the parties [involved].”

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Jan
14

THE INTERNET OF THINGS 2017 REPORT: How the IoT is improving lives to transform the world

The Exchange is taking a break from vacation to dig into the new Qualtrics S-1 filing. Then the column and newsletter are back on hold until January 4.

This afternoon, Qualtrics, a software company that helps companies poll their employee base, customers and others, filed to go public. It’s the second time that the Utah-based unicorn has done so, failing the first time to complete its offering after SAP swooped in and bought it for around $8 billion in cash.

The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.

SAP announced in late July of this year that Qualtrics would be spun out via an IPO, bringing the smaller company’s saga full-circle.

The new S-1 filing — you can view the 2018 original here — is a different animal from the first. First, Qualtrics is larger than it was, and older. And its financials are more complex as it extricates itself from its soon-to-be-erstwhile corporate parent.

Qualtrics intends to list on the Nasdaq under the ticker symbol “XM.”

Looking back at my chat with Ryan Smith, then Qualtrics CEO and today its chairman, and Bill McDermott, then SAP’s CEO and today the CEO of ServiceNow, it’s hard to believe that the acquisition deal was only two years ago.

Much has changed since late 2018. Let’s see what happened to Qualtrics in the meantime. We’ll dig into the financials, the company’s implied valuation range (spoiler: It has gone up) and whatever else we can shake loose.

The new Qualtrics S-1

A few things up top. First, SAP will be the company’s controlling shareholder after the Qualtrics’ IPO. That’s early in the S-1 filing. And, Smith and Silver Lake are investing in the company as part of its new debut.

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Dec
28

Global investors flee from Chinese tech stocks after the government crackdown on Ant and Alibaba

Global investors are running from Chinese tech stocks in the wake of the government’s crackdown on Ant Group and Alibaba, two high-flying businesses founded by Ma Yun (Jack Ma) that were once hailed as paragons of China’s new tech elite.

Shares of major technology companies in the country have fallen sharply in recent days, with Bloomberg calculating that Alibaba, Tencent, JD.com and Meituan have lost around $200 billion in value during a handful of trading sessions.

Already reeling from the last-minute halt of the public debut of Ant Group, a major Chinese fintech player with deep ties to Alibaba, the e-commerce giant came under new fire, as China’s markets watchdog opened a probe into its business practices concerning potentially anticompetitive behavior.

Ant Group was itself summoned by the government on December 26, leading to a plan that will force the company to “rectify” its business practices.

Shares of Alibaba are off around 30% from their recent record highs set in late October. Tech shares are also off in the country more broadly, with one Chinese-technology-focused ETC falling around 8% from recent highs, including a 1.5% drop today.

The American Depositary Receipts used by traders to invest in Alibaba fell from around $256 per share at the close of Wednesday trading on the New York Stock Exchange to around $222 last Thursday. The company is down another half point today. It was worth more than $319 per share earlier in the quarter.

It’s clear that the rising tensions between China’s tech giants and the country’s ruling Communist Party have investors spooked. But Jack Ma’s relationship with the Chinese government has always been a bit more fraught than that of his peers. Ma Huateng (Pony Ma), the founder of Tencent, and Xu Yong (Eric Yong) and Li Yanhong (Robin Li), the co-founders of Baidu, have kept lower profiles than the Alibaba founder.

Bloomberg has a good synopsis of the state of the market right now. The companies that are most directly in the crosshairs appear to be Ma Yun’s, but at different times, Tencent has been the focus of Chinese regulators bent on curbing the company’s influence through gaming.

Specifically for Alibaba things have gone from bad to worse, and a boosted share buyback program was not enough to halt the bleeding.

Whether this new round of regulations is a solitary blip on the radar or the signal of an increasing interest in Beijing tying tech companies closer to national interests remains to be seen. As the tit-for-tat tech conflict between the U.S. and China continues, many companies that had seen their growth as apolitical may become caught in the diplomatic crossfire.

Other tech companies are seeing their fortunes rise, boosted by newfound interest from the central government in Beijing.

This is already apparent in the chip industry, where China’s push for self-reliance has brought new riches and capital for new businesses. It’s true for Liu FengFeng, whose company, Tsinghon, was able to raise $5 million for its attempt at building a new semiconductor manufacturer in the country. Intellifusion, a manufacturer of chipsets focused on machine learning applications, was able to raise another $141 million back in April.

Private investors may be less enthused at the prospect of backing Chinese tech upstarts who could face government censure should the regulatory winds shift. Whether other startup markets in the region — India, Japan, among others — will benefit from the Chinese regulatory barrage will be interesting to track in 2021.

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Dec
28

What Is Your Biggest Hope and Your Bigger Fear?

About a month ago, I participated in a discussion hosted by the CU Boulder Conference on World Affairs titled Back to the Future: Lessons for our emerging challenges from science fiction and history.

The moderator was Phil Weiser (Colorado’s Attorney General). The guests were me, Blake Crouch (Colorado-based Author and Screenwriter), Patty Limerick (Faculty Director and Chair of the Board of the Center of the American West at the University of Colorado Boulder), and Joe Neguse (U.S. Representative for Colorado’s 2nd Congressional District – the district I live in).

As with anything Phil moderates, he was well prepared, moved the conversation along nicely, and made sure everyone was engaged.

He ended with a classical question about the future. “What is your biggest hope and your biggest fear?”

I answered at 1:14:18 with my version of a Zen Koan.

My hope is that I can continue to maintain non-attachment to my hopes and fears.

My fear that I won’t be able to maintain non-attachment to my hopes and fears.

A month later this is still my answer. I encourage you to ponder it for yourself.

The post What Is Your Biggest Hope and Your Bigger Fear? appeared first on Feld Thoughts.

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Dec
28

Equity Monday: No, tech news doesn’t stop over the holidays

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines.

This is Equity Monday, our weekly kickoff that tracks the latest private market news, talks about the coming week, digs into some recent funding rounds and mulls over a larger theme or narrative from the private markets. You can follow the show on Twitter here and myself here — and don’t forget to check out the first of our two holiday eps, the last one talking to VCs about what surprised them in 2020.

Anyhoo, from vacation, here’s what Chris and I got up to:

A report looking at how e-commerce changed during 2020.The epic carnage surrounding the Chinese government’s clamping down on its tech sector (more here, and here from TechCrunch).Lalamove raised $515 million in a Series E.Yuanfudao raised another $300 million.Indian startups did not have the strongest year of venture fundraising, which felt a bit surprising.And it doesn’t appear that Japan did either.But here in the United States, holy shit things were bonkers.

Tune in Thursday for one more fun episode, and then we’re back to regular programming the week after!

Equity drops every Monday at 7:00 a.m. PST and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Oct
22

Addressing KRACK

Levin Bunz Contributor
Levin is a Partner at Heartcore Capital, Europe's consumer technology VC. He joined Heartcore in 2019 from Global Founders Capital, the billion-dollar Venture Capital arm of Rocket Internet.

During my five years with Global Founders Capital, Rocket Internet’s $1 billion VC arm, I saw more than a hundred of Rocket’s incubated companies attempt to internationalize. For background, Rocket Internet has helped launch some very successful businesses internationally, including HelloFresh ($12.9 billion market cap), Lazada ($1 billion exit to Alibaba), Jumia ($3.2 billion market cap), Zalando ($21.2 billion market cap) and many others. Rocket often followed the Blitzscaling model popularized by Reid Hoffman — earning them an appearance in his book of the same name.

After an initial success helping Groupon scale internationally via a merger with Rocket’s incubation firm CityDeal, Rocket’s team have aggressively scaled businesses from Algeria to Zimbabwe — sometimes in a matter of weeks. No surprise, Rocket also has a graveyard of failed companies that were victims of bad internationalization efforts.

Many companies make the costly mistake of launching abroad too soon.

My personal observations on Rocket’s successes and failures start with this crucial point: These learnings might not apply to your unique combination business model, market and timing. No matter how well you prepare and plan your internationalization, in the end you need to be agile, alert and smart as you dip your toes into your first foreign market.

Fail fast and cheaply

Internationalization can be a big driver of growth and consequently enterprise value, which is why investors always push for it. But going abroad can also destroy value just as quickly. As a founder, it’s your job to manage financial and operational risks. Finding the right balance between keeping costs in check and not underinvesting can mean doing things more slowly than your board would like. For example, you might launch new markets sequentially instead of rolling 10 out at the same time.

Adopt a “hire slow, fire fast” mentality for your expansion strategy. Don’t be afraid to pull the plug if things don’t work out.

Our team at Heartcore Capital use the following framework and learnings to guide internationalization strategies for our portfolio companies. A successful internationalization strategy needs to answer and address the “Four Ws”: When, Where, Which and With whom to internationalize. (Regarding the fifth W from journalism, you should not need to ask the “Why” question if you want to build a large business!)

1. When is the right time to start?

Many companies make the costly mistake of launching abroad too soon. They look at internationalization as a detached function, isolated from the rest of the business and then launch their second market prematurely. Follow this simple rule: Wait to internationalize until you hit product/market fit.

How do you know exactly when you’ve reached product/market fit? According to Marc Andreessen, “Product/market fit means being in a good market with a product that can satisfy that market.” He adds that experienced entrepreneurs can usually feel if they’ve reached this point.

Let’s take the man for his word and move on to the actual argument: Until you have product/market fit, you will not be able to distinguish between what you’ve learned from your business model and what you’ve learned from your in-country experience. Mistakes will compound. Complexities and costs will multiply. I contend that insufficient understanding of their business and operating model is the main reason why companies fail with their expansion strategies.

Founders should also consider the underlying costs of internationalizing before they decide to expand (more about this in the “What” section below). Some companies are global by default — think mobile gaming companies — or simply require language localization. Others need to build new warehouses, hire local teams or build entirely new products. The costs and respective risks of expanding prematurely depend heavily on the business model.

There are edge cases where companies need to move quickly to internationalize for strategic reasons — despite uncertainty about their market fit. For instance, companies like Groupon or those engaged in food delivery face winner-takes-most markets, where opportunities for product differentiation are limited. “Blitzscaling” makes sense in cases like these.

However, you should tread carefully if your only reason to start scaling abroad is a large fundraise or to match a competitor’s internationalization efforts. Scaling prematurely for the wrong reasons might just cost you your entire company.

When Rocket Internet announced it would launch the Homejoy model into European markets with Helpling, the American “original” company launched quickly in Germany in an effort to squash their new competitor. In the early days of “on-demand everything,” a managed marketplace for cleaning services sounded like the next unicorn in the making.

In 2013, Homejoy had a fresh $24 million Series A from Google Ventures and First Round — considered a huge round at a time when Instacart had just raised an $8 million Series A and Snapchat had done a $13 million Series A round. It must have seemed like a good idea to squash the German competition early.

As it turned out, Homejoy’s product was not yet ready to scale internationally. Just 13 months after launching in Germany, Homejoy had to cease operations globally, while Rocket’s Helpling is still alive and kicking. Helpling focused carefully on product, automation and making their unit economics work. A rush to crush an international competitor caused the demise of a would-be unicorn.

Homejoy expanded internationally in 2014 in a rush to squash a new German competitor Helpling. Their websites in 2020 show starkly different outcomes. Image Credits: Homejoy/Helpling

2. Where should you internationalize?

When deciding which new international market to tackle, it is vital to do your homework. Analyze the competitive environment, partner availability, infrastructure, culture, regulation and synergies with your home market.

In the early days of e-commerce, it was rather easy to analyze if a market was an expansion target. In the absence of professional competition, Rocket chose new countries based solely on GDP and internet penetration.

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Dec
28

Chinese online education app Zuoyebang raises $1.6 billion from investors including Alibaba

The rivalry between China’s top online learning apps has become even more intense this year because of the COVID-19 pandemic. The latest company to score a significant funding round is Zuoyebang, which announced today (link in Chinese) that it has raised a $1.6 billion Series E+ from investors including Alibaba Group. Other participants included returning investors Tiger Global Management, SoftBank Vision Fund, Sequoia Capital China and FountainVest Partners.

Zuoyebang’s latest announcement comes just six months after it announced a $750 million Series E led by Tiger Global and FountainVest. The latest financing brings Zuoyebang’s total raised so far to $2.93 billion. The company did not disclose its latest worth, but Reuters reported in September that it was raising at a $10 billion valuation.

One of Zuoyebang’s main competitors is Yuanfudao, which announced in October that it had reached a $15.5 billion valuation after closing a $2.2 billion round led by Tencent. This pushed Yuanfudao ahead of Byju as the world’s most valuable edtech company. Another popular online learning app in China is Yiqizuoye, which is backed by Singapore’s Temasek.

Zuoyebang offers online courses, live lessons and homework help for kindergarten to 12th grade students, and claims about 170 million monthly active users, about 50 million of whom use the service each day. In comparison, there were about 200 million K-12 students in 2019 in China, according to the Ministry of Education (link in Chinese).

In fall 2020, the total number of students in Zuoyebang’s paid livestream classes reached more than 10 million, setting an industry record, the company claims. While a lot of the growth was driven by the pandemic, Zuoyebang founder Hou Jianbin said in the company’s funding announcement that it expects online education to continue growing in the longer term, and will invest in K-12 classes and expand its product categories.

 

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Dec
28

Catching Up On Readings: Startups Lost in 2020 - Sramana Mitra

This feature from TechCrunch commemorates the startups that have closed up shop over the past 12 months. For this week’s posts, click on the paragraph links. Tech Posts Cloud Stocks: Q2...

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Dec
27

Colors: Forest Fire, Miniature III - Sramana Mitra

I’m publishing this series on LinkedIn called Colors to explore a topic that I care deeply about: the Renaissance Mind. I am just as passionate about entrepreneurship, technology, and business, as I...

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