Zendesk integrates AI with intelligent triage to speed up CX responses

<img width="578" height="407" src="https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?fit=578%2C407&strip=all" alt="Zendesk's office building is seen in San Francisco, Calif. on Tuesday, July 8, 2014. (Photo By Paul Chinn/The San Francisco Chronicle via Getty Images)" loading="lazy" srcset="https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=1024&strip=all 1024w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=300&strip=all 300w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=768&strip=all 768w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=800&strip=all 800w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=400&strip=all 400w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=750&strip=all 750w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=578&strip=all 578w, https://venturebeat.com/wp-content/uploads/2022/09/GettyImages-zendesk_building_1408739677.jpg?w=930&strip=all 930w" sizes="(max-width: 578px) 100vw, 578px">Customer experience vendor Zendesk is making good use of AI technology it gained via the acquisition of Cleverly AI in 2021. Read More