Report: 80% of consumers will talk to a bot if they can live transfer to a human

<img width="578" height="297" src="https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?fit=578%2C297&strip=all" alt="Chat bot with AI helping of users speakers of different languages. Online multilanguage support. App of Voice assistant on Phone. Robot on screen smartphone talk in messenger." loading="lazy" srcset="https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=2309&strip=all 2309w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=300&strip=all 300w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=768&strip=all 768w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=800&strip=all 800w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=1536&strip=all 1536w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=2048&strip=all 2048w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=100&strip=all 100w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=400&strip=all 400w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=750&strip=all 750w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=578&strip=all 578w, https://venturebeat.com/wp-content/uploads/2022/02/GettyImages-1338009807.jpg?w=930&strip=all 930w" sizes="(max-width: 578px) 100vw, 578px">It’s clear that consumers have yet to be convinced that chatbots can deliver the quality customer service interactions they’re looking for. Read More