Here are the top 5 banks offering the mobile banking features consumers say they want most
When it comes to offering cutting-edge mobile banking features that consumers most value, Wells Fargo tops the list, according to BI Intelligenceâs Mobile Banking Competitive Edge study. Banks are increasingly putting mobile first to keep up with consumers' growing reliance on digital channels, as a strong suite of mobile offerings can now give them a major edge in attracting customers.
To help banks understand how to differentiate and win customers on mobile, we identified 33 key mobile banking features and ranked them based on how important consumers say those features are in choosing a new bank. Using this ranking, we evaluated the mobile offerings of the top 15 US banks and credit unions to select our 2017 Mobile Banking Pacesetters.
The rest of the top five are in close competition.
BI Intelligence's Mobile Banking Competitive Edge study ranks banks according to strength of their mobile offerings and offers analysis on what banks need to do to win and retain customers. The study is based on an August benchmark of what features the 15 top US banks offer, and a dedicated September 2017 study of 1,100 consumers on the importance of 32 cutting edge features in choosing a bank.
The full report will be available to BI Intelligence enterprise clients in November. To learn more about this report, email Senior Account Executive Chris Roth (croth@businessinsider.com).  BI Intelligence's Mobile Banking Competitive Edge study includes: Bank of America, BB&T, Capital One, Chase, Citibank, Fifth Third, HSBC, Key Bank, Navy Federal Credit Union, PNC, SunTrust, TD, US Bank, USAA, and Wells Fargo.