Aug
09

YouTube reportedly lets its most popular creators get away with more

With billions of visitors every month, YouTube is the largest video platform on the planet.

Alongside that massive size comes a massive issue: Moderation. YouTube has repeatedly run into controversies over how it polices content that violates its own guidelines, whether it's filming a dead body or one creator harassing another creator (or any number of other YouTube-related controversies over the years).

According to a new Washington Post report, there's a good reason for all the issues: Some of YouTube's most popular creators are allowed more flexibility with the platform's rules.

Felix "PewDiePie" Kjellberg. YouTube

The report cites 11 past and current YouTube moderators who claim that big names like Logan Paul, Steven Crowder, and Felix "PewDiePie" Kjellberg are given more rope when receiving YouTube content moderation.

For its part, YouTube denies the claim and says that it applies the same policies "consistently, regardless of who a creator is."

Read more: YouTube's week from hell: How the debate over free speech online exploded after a conservative star with millions of subscribers was accused of homophobic harassment

The relationship between YouTube and its biggest creators is mutually beneficial.

Simply speaking: The more subscribers a channel has, and the more views a channel gets, the higher the price to run ads. YouTube makes more money from those ad sales, and the channel's owner makes more money from YouTube. And, often, the first step in moderating YouTube's content is demonetizing a video — taking away its ability to make money on ads.

It's for this reason, the moderators who spoke with the Washington Post say, that YouTube lets its biggest creators get away with more.

Original author: Ben Gilbert

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Sep
02

Shepherd raises $6.2M seed round to tackle the construction insurance market

Foursquare's play to become the biggest location-based advertising company is getting clearer.

In May, Foursquare acquired the location-measurement firm Placed from Snap with a $150 million funding round led by The Raine Group.

Read more: Marketers see Foursquare's acquisition of Snap's Placed as a game-changer for location-based advertising but question how it'll all work

Marketers have long been excited about using location-based advertising to track what people do after seeing an ad, but privacy regulations have thrown that into question. Europe's General Data Protection Regulation and the California Consumer Privacy Act, set to go into effect next year, limit advertisers' ability to use people's mobile data for ad targeting. Some location-targeting firms have shifted their businesses to focus on data software and struggled to stay profitable.

Foursquare claims it's an outlier, though, with Foursquare and Placed together making more than $100 million last year.

David Shim, the founder of Placed and now Foursquare's president, shared the company's pitch with Business Insider.

Foursquare wants to supply all marketers' data needs

Foursquare collects location data from 13 million people who voluntarily share it in return for money or the use of Foursquare's apps to check in and discover locations. Foursquare said it is also approved to measure more than 450 partners including Twitter, Amazon and Roku.

Placed matches ad exposure with location data to see the stores and locations people visit after viewing an ad. But until it was acquired by Foursquare, Placed lacked other kinds of location data that marketers use for ad targeting or tools that help developers and publishers plug location into apps, Shim said. Now it can provide the entire location tech stack — similar to The Trade Desk's tech stack that powers programmatic ads across display, mobile, and connected TV.

"In two months, we've seen a lot of traction in getting deeper with agencies," he said. "Agencies are telling us that they want a single solution that can do all things well."

These two slides in Foursquare's pitch deck show its scale and the breadth of its business.

Foursquare

Foursquare

Marketers are asking new questions about privacy

With California's privacy law coming, Shim said advertisers were asking how Foursquare gets people's permission to use their location and where its data comes from. It's similar to the questions they asked several years ago when they realized that many ads were going unseen because of ad fraud and bots.

Shim said Foursquare's first-party panel data gave it a leg up over competitors. Under Snap's ownership, Placed was required by the Federal Trade Commission to follow the same security rules Snap must meet as a public company. Foursquare has a direct relationship with consumers through its own apps, which distinguishes its first-party data, he said.

Foursquare is working toward faster measurement

Foursquare said it was speeding up its delivery so advertisers would get location-data reports daily instead of after weeks or months. Marketers will also get weekly reports comparing the performance of digital and TV ads, Shim said.

By this fall, it plans to have eliminated any audience overlap between Foursquare and Placed, addressing an agency concern.

It's also working to measure metrics like incremental lift to show how ads affect people's decisions to go to a given location.

"In the early days, measurement in location was about seeing an ad and going to a store," Shim said. "A lot of the partners we work with now are looking at the cost per incremental visit versus the cost per visit."

Original author: Lauren Johnson

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Jul
13

July 25 – Rendezvous Meetup with Sramana Mitra in Menlo Park, CA - Sramana Mitra

Online travel giant Booking Holdings, which spends billions in advertising on Google, is turning to TV and online video ads to diversify its spend, CNBC first reported this week.

The parent company of online travel aggregators including Booking.com, Priceline and Kayak spent $1.19 billion on performance marketing, most of which went to Google, in the second quarter.

Performance marketing, which advertisers use to measure direct results such as clicks and sales conversions, has not been yielding efficient results, so Booking is doing more brand advertising to drive people directly to its sites, Booking's CFO David Goulden said during the company's earnings call Wednesday.

"We have observed a long-term trend of decreasing performance marketing returns on investment, a trend we expect to continue," the company wrote in its quarterly filing.

"I think brand advertising is always going to be important for anybody who's in the retail business," CEO Glenn Fogel said during the company's earnings call. "I do believe that we need to continue to work on this and improve upon it. And I'm looking forward to us doing that."

Fogel also criticized the performance of other platforms like Instagram, Facebook, and Snap.

"The ROIs are not as effective and it's not as easy to scale yet as some of our other long-term use channels like Google, for example," he said on the call.

The change in advertising strategy comes as the company's flagship brand Booking.com hired Google marketing exec Arjan Dijk as its CMO, Skift reported last week.

Business Insider reached out to Google and Booking Holdings. Booking Holdings did not reply by press time. Google said it optimizes results to cater to users, not websites, and that Google was one of many options available for users to research their travel plans.

Google has been encroaching on online travel companies' turf with its Flights and Hotels services that allow users to book directly from search results.

That move has made it harder for travel companies like Booking, Expedia, Trivago and even Airbnb to reap the same rewards they once did on search ads, said a media agency executive who is familiar with Google.

"It's not just Booking; it's happening arcoss the board as Google is making inroads in the e-commerce transactions space," the executive said. "Google's losing search share on e-commerce to Amazon, so their entire strategy is to drive more e-commerce transactions that originate on search within Google."

But the executive expressed doubts that TV was the best way for a travel company like Booking to fend off Google.

"Social media is a better environment, where people are sharing so much more aspirational travel content," the exec said.

Original author: Tanya Dua

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Jul
13

406th Roundtable Recording On July 12, 2018: With Devdutt Yellurkar, CRV - Sramana Mitra

The billionaire tech investor and entrepreneur Peter Thiel apparently thinks Silicon Valley tech companies have wielded too much unchecked power.

In an interview with "Fox and Friends" Friday morning, Thiel responded to Twitter's recent decision to temporarily block Senate Majority Leader Mitch McConnell's reelection campaign account after it posted a video of protesters threatening the senator outside his Kentucky home.

Thiel said that Twitter's response was probably "technically correct," according to company policy, but that the case of it happening to a Republican senator was "a problem" for the company because "these sorts of things keep happening."

"There's an outside story of what happens on Twitter to the outside world," Thiel said. "And then there's an inside story inside these companies where they are sort of totalitarian, semi-totalitarian one-party states. It's like North Korea."

Read more: McConnell's campaign account suspended from Twitter after it posted a video of protesters threatening the senator in Kentucky

Twitter declined Business Insider's request for comment on Thiel's remarks.

Instead, the company pointed us to tweets from Twitter's official corporate communications account that announced after "multiple appeals from affected users" the video in question would once again be visible, but bearing a "sensitive media interstitial."

As of Friday morning, the tweet containing the controversial video appears on McConnell's campaign account and full access to the account has been reinstated, a Twitter spokesperson said.

Thiel did not immediately respond to Business Insider's request for further comment on the matter.

Thiel's main reason for appearing on "Fox and Friends" was to discuss his recent New York Times op-ed, in which the tech billionaire emphasized his concerns about the search giant Google setting up an AI research lab in China.

On Friday, Thiel reiterated those concerns, trying to get his point across that any research done in China would need to be shared, by law, with the Chinese military. Google's decision is especially worrisome, Thiel believes, because while the tech giant is working in China, it has recently chosen not to renew contracts with the US military involving its AI technologies.

"If you look at the entire Cold War history — the last, you know, century — I don't think there's ever a case where a major US company refused to work with the US and worked with our major geopolitical rivals," Thiel said Friday. "It's not like this weird, liberal thing. It is absolutely unprecedented."

Thiel has been on the offensive against Google, starting with his comments in July when he said the search giant had been "seemingly treasonous" for its work in China and called for an FBI and CIA investigation into the company.

On Friday, Thiel again called on those federal agencies to "look into what's actually going on."

As an outspoken supporter of President Donald Trump, Thiel's comments come as suspicions of an anti-conservative bias among Silicon Valley companies has reached a fever pitch with lawmakers in Washington.

In June, Trump told Fox Business Network that Google and Facebook (which counts Thiel as one of its board members) should be sued for bias toward conservatives.

Most recently, this week the president tweeted that he would be watching Google "very closely."

Original author: Nick Bastone

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Aug
09

Competition to win deals among Silicon Valley VCs is so intense that one investor made a personalized comic book of Oculus founder Palmer Luckey to woo him

The tables are turning for investors hoping to land big deals. Instead of entrepreneurs pitching major firms on their startup, investors are vying for a chance to write checks.

To stand out in the crowded venture capital market, some investors are even having to turn to unusual tactics and gifts to convince founders to give them a chance. In a report from The Information Friday, former Oculus founder Palmer Luckey revealed that one particular investor went to great lengths to get in on funding his latest startup, Anduril.

That investor, which Luckey declined to name to The Information, sent Luckey a personalized comic book that showed the Anduril team as superheroes with a glowing chest of money, according to the report.

"The money was the power that was going to help us save the world from foreign military and protect western democracy from being destroyed by Russian and Chinese military," Luckey told The Information.

Read More: Two Sequoia Capital bigwigs once hung out at a coffee shop dressed as 'Toy Story' characters to impress a candidate with a job offer

The gesture was a perfect match for Luckey, who's a big fan of science fiction, and Anduril, which provides imaging software built for vast outdoor spaces. Luckey told The Information that the gesture was unnecessary, however, because they had already decided to let the investor in on the round.

Competition among VCs for a red-hot deal is not a completely new phenomenon in Silicon Valley of course. But in the past this was the exception — reserved for a particularly hot startup — rather than the norm. Now, with billions of dollars in capital flowing into the valley, and the arrival of mega-funds like SoftBank's Vision Fund, founders have more backers to choose from than ever before.

And that means the lengths VCs will go to in order to stand out is sure to keep increasing. Today it's custom comic books. Tomorrow it could be an action movie starring a CGI Palmer Luckey.

Read the full report in The Information here.

Original author: Megan Hernbroth

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Aug
09

The 12 books Elon Musk says shaped his worldview and led him to business and personal success

Elon Musk, the CEO of SpaceX, Tesla, and other larger-than-life tech companies, somehow also seems to find time to read.

Musk has said that reading a variety of books — from epic works of fantasy like the "Lord of the Rings" trilogy to complex how-to books on building rockets — is crucial to his success.

We looked through Musk's past interviews and social media history to come up with a list of 12 books the billionaire entrepreneur thinks everyone should read.

Take a look below.

Original author: Jeremy Berke, Shana Lebowitz and Sherin Shibu

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Jul
13

Headout lands $10M Series A to help tourists book last-minute outings

Apple will offer a modified version of the iPhone to security researchers as part of its bug-bounty program, the company announced at the Black Hat cybersecurity conference on Thursday. It's the first time Apple has ever offered special devices specifically for security research purposes in this way.

These iPhones will be part of the company's iOS Security Research Device program, which provides a special version of the company's smartphone to select security researchers who apply. The program is open for researchers with a proven track record of making impactful security-oriented contributions, with the goal being to make it easier for experienced bug hunters to work on Apple's devices.

The phones that are part of Apple's security research program will be much different than your typical iPhone. These smartphones will come with advanced debugging capabilities and a root shell, among other modifications designed to make the software more open and accessible for researchers.

Read more: Apple's new iPhones are expected to launch next month — here are 5 important features we want to see

Apple hasn't said how many applications it will be accepting into the program.

The iOS Security Research Device program is one of several updates to its bug-bounty program that Apple announced at the conference. The company also upped the maximum amount of money it will pay out to researchers who find flaws, including a $1 million reward for those who execute a specific iPhone vulnerability that makes it possible to gain control of a device without requiring any user interaction.

Apple is also expanding its bug-bounty program, which it launched three years ago, to include its Mac, Apple Watch, and Apple TV operating systems as well as iOS.

Original author: Lisa Eadicicco

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Aug
09

This app uses AI and ASMR to create personalized meditations

Mindwell, a meditation app that layers tones and frequencies with spoken guidance, launched an in-app AI predictive engine on Friday.

Mindwell competes in the same meditation app space carved out by Headspace (launched in 2010 and valued at $320 million in 2017) and Calm (launched in 2012 and valued at $1 billion in February). According to the CDC, meditation practice among US adults tripled from 2012 to 2017. Mindwell first launched in June.

Mindwell says it layers "isochronic tones, solfeggio frequencies, and spoken guidance" to create 350 meditation tracks offered to users as personalized daily meditations. The app isn't only about peaceful meditation; its tracks can be geared towards bolstering self-esteem, coping with illness, and managing anxiety, fear, and phobia.

The app's flagship feature is MoodShift, a function meant to provide users with immediate help in beginning to alter their mood.

Clicking on the MoodShift tab within the app, users are brought to a rainbow screen with four quadrants: frustrated (anxious), energized (happy), discouraged (sad), and relaxed (peaceful). Users plots their current mood on the graph; next, they indicate which mood they would prefer to be in. Mindwell then recommends custom meditations for the user to listen to, with the goal of reaching the desired mindset through listening.

The app also has a suite of meditation tracks as part of its Sleep Lab, including ASMR tracks to relax users.

ASMR, or autonomous sensory meridian response, refers to a tingling sensation that some people report hearing after listening to pleasantly soft, crinkling, or breathy sounds, like whispering. While not officially recognized by medical professionals, ASMR videos are popular, not to mention lucrative, on YouTube; and, they are often turned to as sleep aids. The YouTube account ASMR Darling has nearly 2.4 million subscribers; her most popular video "ASMR 20 triggers to help you sleep" has 32 million views.

Mindwell says its new AI predictive engine uses mood data to deploy personalized meditations. This data can be demographic (age, population), psychographic (mindsets, attitudes), or environmental (time of day, weather, current events).

Mindwell

"I started many, many years ago as a composer and performer," Stewart Lane, Mindwell's head of mindfulness who also voices many of Mindwell's meditations, told Business Insider. "My interest was really looking at music, with how music affects the body because, particularly at the time (with) the kind of music in academies, the emphasis was on atonal music."

Lane said in order to listen to this atonal "jarring music, you kind of had to disengage from what the body was doing." Lane said he became "really interested in watching people's body language, becoming tight and closed even though intellectually they might have been enjoying what they were doing."

Lane's interest in the effect of music on the body played into the development of Mindwell, and the app's use of frequencies and tones layered with spoken guidance.

Read more: Mark Zuckerberg, Tim Cook, Sheryl Sandberg and more of Silicon Valley's tech titans reveal their favorite books for summer reading

Original author: Rebecca Aydin

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Dec
20

2019’s 10 defining moments in venture capital

A person riding a Revel e-moped was struck and seriously injured by a livery vehicle in Brooklyn on Thursday evening.

This reporter was nearby and witnessed the immediate aftermath of the collision.

According to a police officer on the scene, a witness said the Revel moped rider "ate the red light," proceeding through an intersection against the light.

However, another witness, Margaret Bishop, said that the driver of the Toyota sedan, which had Taxi and Limousine Commission license plates and appeared to be operating as a ride-share vehicle, was speeding. It was driving on a street running perpendicular to the Revel rider.

"I saw the driver blow right through the intersection," Bishop said. "I think he was going 50 miles per hour."

David Slotnick/Business Insider

The speed limit on New York City streets is 25 miles per hour, unless otherwise marked. It was lowered from 30 miles per hour in 2014 as part of Mayor Bill de Blasio's signature Vision Zero traffic safety campaign.

It was not clear whether the vehicle was engaged in a fare ride at the time of the collision. A TLC sticker on the car identified it as affiliated a livery base that operates Uber ride-share cars.

While shared standing e-scooters were legalized in parts of New York City in June, Revel's vehicles exist in a different vehicle class. The Revel scooters — which resemble Vespa scooters, rather than ubiquitous e-scooters like Lime and Bird — require a driver's license and are technically classified as mopeds by the New York DMV. However, they do not have pedals, and are speed-capped at 30 miles-per-hour, meaning riders do not need a special motorcycle license to drive them.

The victim, who was not immediately identified, was thrown from the Revel, which slid about 10 feet down the street. He landed face down on the street, and appeared to be unresponsive. He was bleeding from the face and head, and did not appear to have been wearing a helmet — it was not clear whether he had worn a helmet that had flown off of him during the impact, or whether he did not wear one.

He began to regain consciousness and opened his eyes about five minutes after the impact, just as responding firefighters were arriving. He appeared to be confused.

As the firefighters rendered aid, police arrived and began asking the assembled crowd for witnesses. As an ambulance with paramedics arrived several minutes later, the victim appeared to be more responsive, able to talk and articulate where he felt pain.

The victim's condition was not immediately clear. He was taken to Brooklyn Methodist Hospital, according to a police officer on the scene.

Read more: Uber and Lyft drivers reveal the scariest situations they've ever encountered

David Slotnick/Business Insider

The incident encapsulates the risks as transit systems continue to evolve and intertwine with the mobility sharing economy in cities around the US.

Revel began piloting the shared Vespa scooter-style e-mopeds in select New York City neighborhoods in summer 2018 with 68 bikes. It announced an expansion in late May, 2019, and rolled out more than 1,000 units by early June.

The scooters can be unlocked via an app, and drivers are required to obey traffic laws. Each scooter comes with two helmets — one large and one small — and Revel says it requires riders to use them. The service says that helmets are cleaned every few days.

While risks involved with bicycling and riding scooters on New York City streets are obvious, the understated risk with services like Revel are that riders are often inexperienced driving that type of vehicle.

Although e-bikes have been a common sight on New York City streets for years, particularly among food delivery drivers — although the city says those bikes are not legal — the ubiquity of the Revel mopeds have raised safety concerns since anyone with a valid drivers licence can use one.

The same safety concerns permeate the expansion of standing e-scooters — studies have found a pronounced risk of severe head trauma from scooter accidents, and that as many as 66% of injured users were not wearing helmets.

While Revel offers operating and safety lessons, these are optional for users, and some users have reported a wait to get an appointment.

Read more: I took a $120 Blade helicopter flight from midtown Manhattan to JFK Airport — here's what it was like

David Slotnick/Business Insider

It was not immediately clear whether this was the first major injury to a Revel or e-scooter rider in New York City since they rolled out. A cyclist has filed a lawsuit against Revel after a rider allegedly hit him in June.

Ride-hailing services like Uber, Lyft, Via, and others have been prominent in New York City for years. Unlike other locations, New York City requires ride-hailing drivers and cars to be licensed as livery vehicles through the Taxi and Limousine Commission, and registered with a base.

In a statement, a spokesperson for Revel said that the company is intent on ensuring rider safety:

We are aware of the unfortunate incident last night in Brooklyn involving a car and a rider. The details of the incident are not yet completely clear, but the safety of Revel riders is very important to us, which is why we verify riders have a safe driving history as part of our registration process, require all riders to use the helmets we provide at all times, follow all traffic laws, and we offer free lessons at our Gowanus headquarters. We will be investigating this further.

A spokesperson for Brooklyn Methodist hospital declined to comment on the victim's condition, while a spokesperson for the New York Police Department said there was no additional information available.

Original author: David Slotnick

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Aug
07

Elon Musk tweets spectacular video of a boat catching a SpaceX rocket nose falling from space

SpaceX snatched a rocket nose out of the sky — and CEO Elon Musk posted a video of the moment on Twitter.

A SpaceX Falcon 9 rocket launched an AMOS-17 communications satellite at Cape Canaveral Air Force Station in Florida on Tuesday. The launch took place at 7:23 p.m. and the satellite was deployed 31 minutes later.

Read more: SpaceX launches Falcon 9 carrying Spacecom AMOS-17 satellite after explosion destroyed first one in 2016

Musk's video captured the moment that the rocket's fairing — a nosecone used to protect the satellite payload — fell back to earth and was rescued by a ship, named Ms Tree, carrying a huge net in the Atlantic Ocean.

You can watch the video of the capture here:

It is not the first time Ms Tree has successfully caught a fairing. The boat did so in July when SpaceX tweeted a video of the landing from the perspective of the fairing.

Rescuing the rocket nose means SpaceX saves $6 million by not having to build a replacement, according to Musk.

It's another step forward in his mission to recycle rocket parts, which also includes SpaceX's spectacular booster landings.

But Ms Tree has not always been successful. During a recovery test in January, the boat just missed its target, which was dropped from a helicopter.

Original author: Jake Kanter

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Aug
07

Jeff Bezos and Lauren Sanchez partied with Lloyd Blankfein and model Karlie Kloss on board billionaire David Geffen's superyacht

Jeff Bezos is taking time off from Amazon to party with the world's rich and famous.

Bezos, who is the world's richest man, was photographed aboard the superyacht of billionaire entertainment billionaire David Geffen this week.

Geffen posted a photograph to his Instagram showing the Amazon CEO lounging on a bean bag. He was joined by his girlfriend Lauren Sanchez, former Goldman Sachs CEO Lloyd Blankstein, model Karlie Kloss, and her husband Josh Kushner among others.

Geffen and Bezos alone have a combined wealth of more than $120 billion.

Geffen is known for cruising the high seas with celebrity guests on his 453-foot megayacht, Rising Sun. In the past, this has included Barack and Michelle Obama, Oprah Winfrey, Bruce Springsteen, and Tom Hanks. Pop star Katy Perry and actor Orlando Bloom were on his yacht only a month ago. The yacht used to belong to Oracle CEO Larry Ellison.

David Geffen's Rising Sun yacht.scottrsmith / Flickr

Bezos had already been making yacht-related headlines this week after reports surfaced that a mega-yacht, which was spotted off the coast of Turkey in early July and cost $400 million, was owned by the billionaire. Amazon denied these reports in a statement to Business Insider, however.

Original author: Mary Hanbury

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Jul
17

Thought Leaders in E-Commerce: TrueCommerce CEO, Ross Elliott (Part 2) - Sramana Mitra

Rosette Pambakian, Tinder's former vice president of marketing and communication. Rosette Pambakian

Good morning! This is the tech news you need to know this Wednesday.

President Donald Trump went after Google CEO Sundar Pichai on Tuesday morning in a series of tweets. Trump said Pichai had visited the Oval Office to say how much he liked him, to praise the administration, and to say that Google didn't show results in favour of Hillary Clinton during the 2016 election. Google employees are being encouraged by colleagues to keep silent on President Trump's provocative tweets because they think it will get 'spun' by the far-right press. Google employees privately say they've grown tired of the on-going accusations about the company by right-wing conspiracy theorists. A four-month investigation by Business Insider chronicles the rise and fall of the movie-ticket-subscription startup MoviePass. The $10-a-month price change done in August of 2017 helped MoviePass become a sensation, but it also led to the ousting of its founder Stacy Spikes — and the use of questionable tactics to keep the company afloat. The owner and operator of 8chan, the notorious anonymous online forum that's been repeatedly linked to mass shootings, is vowing to bring the site back to life. "It becomes time to find a new home," 8chan owner Jim Watkins said in a YouTube video posted on Tuesday morning. Facebook is suing 2 developers for allegedly hijacking people's phones to fraudulently click on ads. In a blog post on Tuesday, Facebook announced that it has filed suit against LionMobi and Jedimobi, app developers based in Hong Kong and Singapore respectively, with claims of "click injection" ad fraud. Former top Twitter execs Dick Costolo and Adam Bain announce 01 Advisors, a new venture capital firm with at least $135 million to put into startups. Both former executives have been prominent angel investors over the last several years and have invested in home rental startup Lyric, corporate travel site TripActions, and connected fitness startup Tonal. Snapchat parent company Snap is looking to raise $1 billion in convertible debt. The company says it'll use the money for acquisitions and stock purchases. LG published a video on Monday teasing an upcoming announcement for IFA 2019, the annual technology convention in Berlin, which hints that it may debut a phone with three screens. It seemingly has a similar shape as Samsung's Galaxy Fold, except the teaser clearly indicates that LG's phone will have two separate screens rather than one single foldable screen. Former Tinder VP Rosette Pambakian filed a lawsuit on Monday accusing former Tinder CEO Greg Blatt of sexual assault — but parent company Match Group is firing back, saying Pambakian never reported Blatt for sexual harassment. Match Group CEO Mandy Ginsberg said in a December 2018 email that Pambakian never reported Blatt for sexual harassment, and she was not terminated over a sexual harassment complaint. The developers of the indie game "Ooblets" have received tens of thousands of threats including racist abuse after signing an exclusive deal with Epic Games, the creators of "Fortnite." Epic is offering developers a better revenue-sharing deal than competing video game platforms, but some skeptical gamers are doing everything they can to avoid the new platform.

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

You can also subscribe to this newsletter here — just tick "10 Things in Tech You Need to Know."

Original author: Shona Ghosh

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Aug
07

The best and worst major airports in the US

You may not always have a choice of which airport to fly into or out of, but the next time you do, you may want to consider San Diego.

That's because San Diego International Airport is the best in the United States, according to a new study by travel website The Points Guy.

Although it isn't always possible to choose which airport to fly into or out of — "if you're going to Disney, you pretty much have to fly into Orlando," Scott Mayorowitz, the site's executive news director, said in a call — there are other scenarios where travelers might be able to choose between a couple of airports equidistant from your actual destination, or where to spend a few hours in between connecting flights.

When the choice exists, which airport you elect can make the difference between a relaxing wait with a snack and Wi-Fi, or a frustrating struggle as you watch delays mount up.

For the study, The Points Guy staff compiled data from the 50 busiest US airports by number of passengers, focusing on 34 factors including proportional number of delays and cancellations, average prices for ride-hailing services, number of restaurants and lounges, and average security wait times.

Here are the winners and losers among the 50 busiest airports.

(Disclosure: this reporter previously wrote several freelance articles for The Points Guy)

Original author: David Slotnick

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Aug
07

The owner of 8chan is being summoned to testify before Congress over its link to mass shootings, but no one seems to have his mailing address

The owner of 8chan, the online message board that's been repeatedly linked to mass shootings, was summoned to appear before the House Committee on Homeland Security, but even the Representatives who made the request on Tuesday seem wary that he'll show.

That's because little is known about Jim Watkins, 8chan's owner, including — it appears — his physical mailing address.

"Please provide the Committee with current physical contact information for you or your authorized representative in the United States so that you can receive communication from the Committee," the House letter read.

Watkins, a US Army veteran, is said to have relocated his family in 2004 to the Philippines, where he reportedly lives today — raising pigs and running various websites, including an audiobook company and, 8chan.

Read more: The bizarre life of 8chan owner Jim Watkins, the middle-age veteran who decamped to the Philippines and runs a pig farm

The letter, which included a Reno, Nevada address belonging to a "Laughlin Associates," was said to be delivered by mail, email, and Twitter. In it, the Committee said it "respectfully requested" Watkins' presence at the hearing. It was not immediately clear what connection the Laughlin Associates address in Reno has to Watkins.

In its tweet announcing the letter, the House Committee "cc'ed" 8chan's Twitter handle in an apparent attempt to make contact with the company. Given that 8chan then retweeted the letter, it appears the company is aware its owner had been summoned.

The request for Watkins to testify comes in the wake of Saturday's mass shooting in El Paso, Texas which left over 20 people dead. The suspected shooter, a 21-year-old male, reportedly posted a manifesto on 8chan minutes prior to the attack, which described anti-immigrant and white supremacy beliefs.

"Regrettably, this is at least the third act of white supremacist extremist violence linked to your website this year," the letter read.

Representatives from 8chan did not immediately respond to Business Insider's request for comment.

8chan — which was described as as a "cesspool of hate" by the security firm that protected it from cyberattacks, Cloudfare — went offline on Sunday after the security firm terminated its service with the site. The company subsequently tweeted that it may experience some downtime over the following 24-48 hours, but that it would be back online after its technical issues were sorted out.

As of writing this article, 8chan's message board remains offline.

8chan's founder, Fredrick Brennan — who's no longer connected to the site and has become an outspoken critic — had words for Watkins in a report this week by the Washington Post. "Do the world a favor and shut it off," he said.

Original author: Nick Bastone

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  54 Hits
Aug
07

Facebook is suing 2 developers for allegedly hijacking people's phones to fraudulently click on ads (FB)

Facebook is suing two app developers, alleging that they engaged in a scheme to hijack people's phones with malware that could fraudulently click on ads to make money.

In a blog post on Tuesday, Facebook announced that it has filed suit against LionMobi and Jedimobi, app developers based in Hong Kong and Singapore respectively, with claims of "click injection" ad fraud.

The Silicon Valley tech giant claims the two companies launched malicious apps in the Google Play app store that once installed used users' phones to trick Facebook's advertising system into paying out cash to them by pretending to be "real" people clicking on online advertisements.

"The developers made apps available on the Google Play store to infect their users' phones with malware. The malware created fake user clicks on Facebook ads that appeared on the users' phones, giving the impression that the users had clicked on the ads," Facebook said in the blog post.

The companies "generated unearned payouts from Facebook for misrepresenting that a real person had clicked on the ads. The ads were part of Facebook's Audience Network. LionMobi also advertised its malicious apps on Facebook, in violation of our Advertising Policies," the blog post said.

LionMobi's current apps in the Google Play app store include a battery tool and a phone "cleaner" app, while Jedimobi's offerings include a "Fat Burning Workout" and a calculator.

Facebook did not say how many users it believes were impacted, or how much money it thinks the developers have made from the purported scheme.

The two developers did not immediately respond to Business Insider's request for comment.

Got a tip? Contact this reporter via encrypted messaging app Signal at +1 (650) 636-6268 using a non-work phone, email at This email address is being protected from spambots. You need JavaScript enabled to view it., Telegram or WeChat at robaeprice, or Twitter DM at @robaeprice. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

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Original author: Rob Price

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06

SpaceX launches Falcon 9 carrying Spacecom AMOS-17 satellite after explosion destroyed first one in 2016

SpaceX launched a Falcon 9 rocket carrying Spacecom's AMOS-17 communications satellite at Cape Canaveral Air Force Station in Florida on Tuesday. The mission comes nearly three years after a launchpad explosion destroyed a different Israeli communications satellite (Spacecom's AMOS-6) in September 2016.

The satellite from Tuesday's launch, which happened at 7:23 p.m. EDT, will provide increased connectivity across Africa by supporting a "growth in a variety of broadcast, broadband, mobility, and data services," according to a press release.

The satellite was deployed approximately 31 minutes after the launch.

"AMOS-17 will operate in the C, Ku and Ka bands with a digital channelizer to provide fixed high throughput (HTS) C-band coverage to Africa, steerable HTS Ka-band coverage to anywhere from China to Brazil, and extensive Ku-band coverage throughout Africa with additional coverage in Europe, the Middle East, China, and India," SpaceX said in the press release.

Read more: A rocket SpaceX was testing exploded on a launch pad in Florida

No injuries were reported in the 2016 blast, but it did result in "the loss of the vehicle and its payload," the SpaceX CEO Elon Musk tweeted shortly after the incident.

For this launch, SpaceX did not try to land or collect its boosters after the launch, CBS News reported.

SpaceX livestreamed the launch, which began 15 minutes before liftoff.

The mission timeline, provided by the press kit with approximated times, went as follows:

COUNTDOWN Hour/Minute/Second — Event

00:38:00 — SpaceX Launch Director verifies go for propellant load 00:35:00 — RP-1 (rocket grade kerosene) loading underway 00:35:00 — 1st stage LOX (liquid oxygen) loading underway 00:16:00 — 2nd stage LOX loading underway 00:07:00 — Falcon 9 begins engine chill prior to launch 00:01:00 — Command flight computer to begin final prelaunch checks 00:01:00 — Propellant tank pressurization to flight pressure begins 00:00:45 — SpaceX Launch Director verifies go for launch 00:00:03 — Engine controller commands engine ignition sequence to start 00:00:00 — Falcon 9 liftoff

LAUNCH, LANDING, AND SATELLITE DEPLOYMENT Hour/Minute/Second — Event

00:01:04 — Max Q (moment of peak mechanical stress on the rocket) 00:02:45 — 1st stage main engine cutoff (MECO) 00:02:48 — 1st and 2nd stages separate 00:02:56 — 2nd stage engine starts 00:03:36 — Fairing deployment 00:08:09 — 2nd stage engine cutoff (SECO-1) 00:26:24 — 2nd stage engine restarts 00:27:24 — 2nd stage engine cutoff (SECO-2) 00:31:55 — AMOS-17 deployment
Original author: Lauren Frias

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17

Dialpad dials up $50M Series D led by Iconiq

Google's internal message boards are typically buzzing with conversation about hot-button issues involving the company.

But when President Trump tweeted directly to Google CEO Sundar Pichai on Tuesday, making sweeping allegations of political bias by the tech giant (and describing Pichai himself as an ingratiating smooth-talker), Google's employee message boards were strangely calm.

"I have seen some short remarks, but nothing of substance," one current Google employee, who's helped with employee organizing movements in the past, told Business Insider on Tuesday.

Another current employee said they hadn't heard of anybody on message boards talking about the president's provocative remarks, which were prompted by a "Fox and Friends" interview with former Google employee, Kevin Cernekee, who accused the company of having a conservative bias.

One explanation for the relative silence, the employee organizer told Business Insider, is that they've been "encouraging" fellow colleagues not to react outwardly.

"I feel it's extremely likely that anything anybody says internally on this subject will be shared with the far-right press and spun in a way that reinforces the existing narrative," the organizer said. "I've been encouraging people not to react."

That narrative — of a liberal Google intentionally silencing conservative viewpoints on its search platform — has been reinvigorated with the president's tweets on Tuesday. Those tweets come on the heel of Cernekee's remarks, which accused the Silicon Valley giant of bias against Trump and explicitly altering the way its service works to block the president winning a second term in 2020.

"We are watching Google very closely!" Trump warned in one of his tweets.

But experts say the claims are without merit, and many Google employees privately say they've grown tired of the on-going accusations about the company by right-wing conspiracy theorists.

"I think a politician talking negatively about Google isn't surprising to anyone here," said a third current Google employee. "We're a big target."

On Tuesday, Google told Business Insider that the statements by Cernekee, who it described as a "disgruntled former employee," were "absolutely false."

Read more: Trump goes after Google CEO Sundar Pichai in tweetstorm, says the tech giant is being watched 'very closely'

The employee organizer who spoke to Business Insider said that so far, they've only seen messages that acknowledged Trump's tweets from today, rather than any of the impassioned debates that often break out on the corporate channels. The source, however, said there were "thousands of mailings lists so it's hard to be definitive" that the tweets haven't provoked any internal discussions.

Cernekee, who was the subject of a recent profile by the Wall Street Journal, claims that Google fired him in 2018 for his conservative viewpoints. Google said Cernekee's termination came as a result of multiple policy violations, including unauthorized downloads of confidential information.

Cernekee told The Journal he denies those policy violations. He also said in the report that he considers himself a "mainstream Republican" and rejected alt-right viewpoints, including the promotion of white supremacy.

On Monday, however, The Daily Caller revealed that in 2017, Cernekee had petitioned fellow colleagues on Google's internal message boards to raise money to find the culprit who punched white supremacist Richard Spencer in an on-screen interview.

"It would be a nice gesture," Cernekee wrote, according to the report.

"For over a year, I have seen the alt-right try and work their influence at Google, infiltrating mailing lists, infiltrating Google's culture, and even trying to infiltrate Google's product decisions," Mike Wacker, a self-proclaimed conservative and former Google engineer said in a 2018 internal email, obtained by CNBC. Wacker, who was also fired by the tech giant, called Cernekee the "face of the alt-right" at Google.

Cernekee, who found himself at the center of President Trump's recent tweetstorm, denied the alt-right associations to Business Insider on Tuesday, saying, in part: "These are false and baseless smears from a jealous and vindictive ex-colleague. I have always supported free speech and opposed white nationalism."

Got a tip? Contact Nick Bastone via Signal or WhatsApp at +1 (209) 730-3387 using a non-work phone, email atThis email address is being protected from spambots. You need JavaScript enabled to view it., Telegram at nickbastone, or Twitter DM at@nickbastone.

Original author: Nick Bastone

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Aug
06

A married couple making an indie game received violent, racist threats after agreeing to an exclusivity deal with the creator of 'Fortnite'

Rebecca Cordingley and Ben Wasser are a married couple creating a game called "Ooblets," a slice-of-life adventure game meant for casual play.

Until the couple signed an exclusive deal with Epic Games, the "Ooblets" development budget relied on monthly donations from patrons via the website Patreon. The Ooblets Patreon currently has 1,175 patrons donating between $1 and $100 per month.

When they announced their deal with the Epic Games Store, Cordingley and Wasser said Epic would guarantee their minimum sales goal, ensuring that the game wouldn't be a financial failure upon release. The game doesn't have a set release date yet, but it will be exclusive to the Epic Games Store on PC, and an Xbox release will follow.

However, the news that "Ooblets" would be exclusive to the Epic Games Store was met with a shocking wave of complaints and violent threats.

"Swallow bleach, who seeks patreon support than [sic] goes to epic," a user on Twitter told the creators. "Have fun with the 3 people that will play this abomination of a game."

A casual blog post meant for fans and patrons was shared on the Ooblets website on Aug. 1, explaining the developer's financial reasoning for signing with Epic. However, the post quickly sparked a storm of internet outrage.

Ooblets

Though Wasser and Cordingley had exchanged messages with fans of "Ooblets" for years, they said they were "totally unprepared" for the level of vitriol they received from the broader gaming community online. The original blog post from "Ooblets" creators jokingly suggested that upset gamers aim their frustrations at climate change or the last season of "Game of Thrones" instead, using a bit of humor Wasser said was characteristic for their communications thus far.

Read more: The creator of 'Fortnite' is trying to shake up the PC gaming industry — here's why a lot of fans are very upset over it

"I very naively thought what we were saying might get them to see the whole [Epic Game Store] debate as lightheartedly as we did," Wasser wrote in a post on Medium. "By engaging directly with that crowd, I mistakenly thought I could have some impact on their opinions and emotions and defuse the situation with some lighthearted criticism of the main things that drove them to attack people. You can see how well that went. It was a stupid miscalculation on my part."

The couple say they have now received tens of thousands of messages across Twitter, Reddit, and Discord, including anti-Semitic and racist remarks threatening violence against both Cordingley and Wasser. A handful of the offensive remarks are documented in the Medium post, but most are too profane to reprint.

"When this is all said and done, and your game and career are in shambles, I hope your wife leaves you. Based on her posts though, you guys are a perfect pair of ****heads," a Reddit user wrote.

The "Ooblets'" exclusive deal with the Epic Games Store has become the latest proxy battle in an online campaign to stop game developers from embracing Epic.

The sudden rise of the Epic Games Store creates controversy

The Epic Game Store is a relatively new platform made by the creators of "Fortnite." Epic Games is offering developers a greater revenue share than competing digital platforms, including Steam, the most popular platform for PC gaming. Steam, the PlayStation Network, and the Xbox Marketplace all take a 30% cut of every sale made in their store, while Epic takes just 12%. Furthermore, games that license Epic's Unreal Engine receive an additional 5% of gross revenue, giving them a 93% cut, compared to a 70% cut when selling on Steam.

Epic's favorable revenue-sharing model has encouraged multiple developers to make their games exclusive to the Epic Games Store, and Epic has also secured a handful of major titles as exclusives by offering financial support.

Epic Games cofounder Tim Sweeney said the success of "Fortnite" has helped the company offer more competitive revenue shares for game developers. Mike Coppola/Getty Images

However, some consumers have been skeptical of Epic's digital storefront and its overall lack of features when compared to Steam. The Epic Game Store has been live for less than a year, while Steam has spent more than 15 years gradually introducing new features and improvements like video recording, cloud saving, and group chats to the platform.

Regardless, these upset gamers have turned to abusive threats and bullying to try and force developers to cower to their demands. The simple alternative would be to not buy games from the Epic Games Store and use their power as consumers, but instead they are trying to force the video game creators to shift their principles and make decisions that aren't in their best interest financially.

"I'd challenge anyone to be on the receiving end of this for a few minutes/hours/days to not come to the conclusion that a huge segment of the broader gaming community is toxic," Wasser wrote in his statement on Medium. "People are upset that I've said that word. Now imagine someone getting offended by me using the word 'toxic' in the context of what this group has been saying and doing to us."

He added, "I'm not a PR company representing some megacorp, just a dude talking to people like a human."

Wasser said that Epic has been supportive throughout the situation.

"The fact that they care so much about a team and game as small as us proves to us that we made the right call in working with them, and we couldn't be more thankful," he said.

"The announcement of Ooblets highlighted a disturbing trend which is growing and undermining healthy public discourse, and that's the coordinated and deliberate creation and promotion of false information, including fake screenshots, videos, and technical analysis, accompanied by harassment of partners, promotion of hateful themes, and intimidation of those with opposing views," Epic said in a blog post titled "Epic's Statement on Misinformation & Abuse."

"Epic is working together with many game developers and other partners to build what we believe will be a healthier and more competitive multi-store world for the future," the company continued. "We remain fully committed, and we will steadfastly support our partners throughout these challenges. Many thanks to all of you that continue to promote and advocate for healthy, truthful discussion about the games business and stand up to all manners of abuse."

Original author: Kevin Webb

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06

Former top Twitter execs Dick Costolo and Adam Bain announce 01 Advisors, a new venture capital firm with at least $135 million to put into startups

Dick Costolo and Adam Bain, formerly the CEO and chief operating officer of Twitter, respectively, are getting the band back together.

The two former top Twitter executives are joining forces to launch a new venture capital firm called 01 Advisors, Axios first reported Tuesday. According to the firm's SEC filing also made public Tuesday, the team has already received $135 million in commitments from 31 backers for its first fund with hopes to raise an additional $65 million.

Since departing Twitter, both Costolo and Bain have been active angel investors in home rental startup Lyric, corporate travel site TripActions, and connected fitness startup Tonal, among others. It was not clear whether 01 Advisors will have a specific area or industry in which is hopes to inject its substantial capital resources.

Read More: 2 years after the founder of 500 Startups left amid sexual harassment allegations, 2 women are running the firm and setting a new bar in the male-dominated business

Axios also reported that former Twitter executive David Rivinus is also involved with 01 Advisors, but his role was not clarified. The fund will operate with equity beyond advisory shares, according to the Axios report, similar to how former New York Mayor Michael Bloomberg's Tusk Ventures is structured.

Neither Costolo nor Bain immediately responded to Business Insider's request for comment.

Original author: Megan Hernbroth

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Aug
06

A profitable Apple subsidiary you've never heard of is rebranding to its classic name of Claris as it helps companies build the tools millennials need to do their jobs (AAPL)

FileMaker, the little-known Apple subsidiary, just got a new name. Well, it's actually its old one: Claris.

That's what the suite of Apple Mac computer applications, such as MacWrite and MacPaint, was called in the 1980s.

"We wanted to restore the Claris brand," Brad Freitag, who took over as CEO earlier this year, told Business Insider. "We wanted to celebrate our legacy."

That legacy goes back to 1984, and the early days of the original Apple Macintosh PC: Allegedly, outside developers were jealous that built-in tools like MacWrite and MacPaint were so good, Macintosh users didn't want or need anybody else's software.

And so, Apple placed those products and a handful of others, including Microsoft Office competitor AppleWorks, under the umbrella of Claris, a new subsidiary. The idea was ostensibly to maintain the illusion that Apple wasn't competing directly with its community of developers.

Since then, Claris has stuck around as a wholly-owned Apple subsidiary— though it quietly changed its name to FileMaker, after its most popular product, in 1998, around the same time that Steve Jobs returned to preside over the Silicon Valley icon's dramatic transformation into a mobile tech powerhouse.

Claris is not a prominent part of Apple's business, listed together with the company's services revenue, which made up roughly 20% of total revenue in the July quarter. Claris says it has recorded more than 80 consecutive profitable quarters.

Easy-to-use tools

The business offers easy-to-use tools for organizing data and managing online projects. It's been a particularly big hit with small and medium sized businesses looking to embrace technology but don't have the budget for expensive gear or systems. Claris is known for making software tools that don't require technical skills to use.

But in an interesting twist, Claris is becoming even more popular popular with businesses, including mom and pop shops, that have encountered what Freitag described as "a very impatient and capable workforce."

Many small and medium sized businesses now employ millennials who grew up using all sorts of cloud-based digital tools.

"In many cases, they're digital natives who are entering the workforce recognizing there's a better way" to do things at the firms they joined, he said.

"Part of it is a comfort level and part of it is a practical attitude" in which these young workers look at the tools and systems available and say, "this doesn't make sense," Freitag said. "In a way, many of us who've been in the workforce for a long time have just accepted this is reality. They don't look at it that way."

Claris is also looking to address the technology needs of small businesses, many of which "simply can't afford the time and talent required to use many of the enterprise solutions on the market today," the company said.

50,000 customers

Freitag calls Claris the "light" version of Oracle, IBM and SAP, referring to the makers of enterprise software applications. Many small businesses have already taken steps to go paperless, but there are now many more affordable tools that are available to them, Freitag said.

Claris now has 50,000 customers, more than half of them small businesses. The company said its products are also widely used in K-12 school systems and universities and in individual departments of big corporations, including Gap, Nike, America Express and Clorox.

Claris, which has about 300 employees, is supported by a community of 50,000 developers, which the company hopes to grow to 150,000 in two to three years.

As part of that strategy Claris actually just bought a small 5-person startup called Stamplay which helps users connect apps to third-party platforms such as Salesforce, Dropbox or Slack. Claris says it also hopes to integrate new technologies, such as AI, into the platform.

Got a tip about Apple or another tech company? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., message him on Twitter@benpimentel. You can also contact Business Insider securely via SecureDrop.

Original author: Benjamin Pimentel

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