When I needed a new sofa several months ago, I was pleased to find a buy now, pay later (BNPL) option during the checkout process. I had prepared myself to make a major financial outlay, but the service fees were well worth the convenience of deferring the entire payment.

Coincidentally, I was siting on said sofa this morning and considering that transaction when Alex Wilhelm submitted a column that compared recent earnings for three BNPL providers: Afterpay, Affirm and Klarna.

I asked him why he decided to dig into the sector with such gusto.

Full Extra Crunch articles are only available to members.
Use discount code ECFriday to save 20% off a one- or two-year subscription.

“What struck me about the concept was that we had just seen earnings from Affirm,” he said. “So we had three BNPL players with known earnings, and I had just covered a startup funding round in the space.”

“Toss in some obvious audience interest, and it was an easy choice to write the piece. Now the question is whether I did a good job and people find value in it.”

Thanks very much for reading Extra Crunch this week! Have a great weekend.

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

As BNPL startups raise, a look at Klarna, Affirm and Afterpay earnings

Pilot CEO Waseem Daher tears down his company’s $60M Series C pitch deck

I avoid running Extra Crunch stories that focus on best practices; you can find those anywhere. Instead, we look for “here’s what worked for me” articles that give readers actionable insights.

That’s a much better use of your time and ours.

With that ethos in mind, Lucas Matney interviewed Pilot CEO Waseem Daher to deconstruct the pitch deck that helped his company land a $60M Series C round.

“If the Series A was about, ‘Do you have the right ingredients to make this work?’ then the Series B is about, ‘Is this actually working?'” Daher tells TechCrunch.

“And then the Series C is more, ‘Well, show me that the core business is really working and that you have unlocked real drivers to allow the business to continue growing.'”

Can solid state batteries power up for the next generation of EVs?

A global survey of automobile owners found three hurdles to overcome before consumers will widely embrace electric vehicles:

30-minute charging time300-mile range$36,000 maximum cost

“Theoretically, solid state batteries (SSB) could deliver all three,” but for now, lithium-ion batteries are the go-to for most EVs (along with laptops and phones).

In our latest market map, we’ve plotted the new and established players in the SSB sector and listed many of the investors who are backing them.

Although SSBs are years away from mass production, “we are on the cusp of some pretty incredible discoveries using major improvements in computational science and machine learning algorithms to accelerate that process,” says SSB startup founder Amy Prieto.

 

Dear Sophie: Which immigration options are the fastest?

Dear Sophie:

Help! Our startup needs to hire 50 engineers in artificial intelligence and related fields ASAP. Which visa and green card options are the quickest to get for top immigrant engineers?

And will Biden’s new immigration bill help us?

— Mesmerized in Menlo Park

 

Why F5 spent $2.2B on 3 companies to focus on cloud native applications

Founded in 1996, F5 has repositioned itself in the networking market several times in its history. In the last two years, however, it spent $2.2 billion to acquire Shape Security, Volterra and NGINX.

“As large organizations age, they often need to pivot to stay relevant, and I wanted to explore one of these transformational shifts,” said enterprise reporter Ron Miller.

“I spoke to the CEO of F5 to find out the strategy behind his company’s pivot and how he leveraged three acquisitions to push his organization in a new direction.”

 

DigitalOcean’s IPO filing shows a two-class cloud market

Cloud hosting company DigitalOcean filed to go public this week, so Ron Miller and Alex Wilhelm unpacked its financials.

“AWS and Microsoft Azure will not be losing too much sleep worrying about DigitalOcean, but it is not trying to compete head-on with them across the full spectrum of cloud infrastructure services,” said John Dinsdale, chief analyst and research director at Synergy Research.

 

Oscar Health’s initial IPO price is so high, it makes me want to swear

I asked Alex Wilhelm to dial back the profanity he used to describe Oscar Health’s proposed valuation, but perhaps I was too conservative.

In March 2018, the insurtech unicorn was valued at around $3.2 billion. Today, with the company aiming to debut at $32 to $34 per share, its fully diluted valuation is closer to $7.7 billion.

“The clear takeaway from the first Oscar Health IPO pricing interval is that public investors have lost their minds,” says Alex.

His advice for companies considering an IPO? “Go public now.”

 

If Coinbase is worth $100 billion, what’s a fair valuation for Stripe?

Last week, Alex wrote about how cryptocurrency trading platform Coinbase was being valued at $77 billion in the private markets.

As of Monday, “it’s now $100 billion, per Axios’ reporting.”

He reviewed Coinbase’s performance from 2019 through the end of Q3 2020 “to decide whether Coinbase at $100 billion makes no sense, a little sense or perfect sense.”

 

Winning enterprise sales teams know how to persuade the Chief Objection Officer

A skilled software sales team devotes a lot of resources to pinpointing potential customers.

Poring through LinkedIn and reviewing past speaker lists at industry conferences are good places to find decision-makers, for example.

Despite this detective work, GGV Capital investor Oren Yunger says sales teams still need to identify the deal-blockers who can spike a deal with a single email.

“I call this person the Chief Objection Officer.”

 

3 strategies for elevating brand authority in 2021

Every startup wants to raise its profile, but for many early-stage companies, marketing budgets are too small to make a meaningful difference.

“Providing real value through content is an excellent way to build authority in the short and long term,” says Amanda Milligan, marketing director at growth agency Fractl.

 

RIBS: The messaging framework for every company and product

The most effective marketing uses good storytelling, not persuasion.

According to Caryn Marooney, general partner at Coatue Management, every compelling story is relevant, inevitable, believable and simple.

“Behind most successful companies is a story that checks every one of those boxes,” says Marooney, but “this is a central challenge for every startup.”

 

Ironclad’s Jason Boehmig: The objective of pricing is to become less wrong over time

On a recent episode of Extra Crunch Live, Ironclad founder and CEO Jason Boehmig and Accel partner Steve Loughlin discussed the pitch that brought them together almost four years ago.

Since that $8 million Series A, Loughlin joined Ironclad’s board. “Both agree that the work they put in up front had paid off” when it comes to how well they work together, says Jordan Crook.

“We’ve always been up front about the fact that we consider the board a part of the company,” said Boehmig.

TC Early Stage: The premiere how-to event for startup entrepreneurs and investors

From April 1-2, some of the most successful founders and VCs will explain how they build their businesses, raise money and manage their portfolios.

At TC Early Stage, we’ll cover topics like recruiting, sales, legal, PR, marketing and brand building. Each session includes ample time for audience questions and discussion.

Use discount code ECNEWSLETTER to take 20% off the cost of your TC Early Stage ticket!

If Southern California-based Road Runner Media succeeds, you’ll start seeing a lot more ads while you’re driving.

That’s because the startup is placing digital screens on the back of technicians’ vans, delivery vehicles, buses and other commercial vehicles. Those screens can show both ads and serve as a brake light — according to founder and chairman Randall Lanham, the brake light functionality is required if you’re putting a sign on the back of a vehicle.

“The way we look at it, we are a digital brake light,” Lanham said. Yes, the brake light is showing ads, but “the driver touching the brakes interrupts the ad.” (The sign can also indicate turns, reversing and emergency flashers. You can see a mock-up ad in the image above, and real footage in the video below.)

To pursue this idea, Lanham (who described himself as a “recovering attorney”) enlisted Chris Riley as CEO — Riley’s experience includes several years as CEO of PepsiCo Australia and New Zealand. And the company announced this week that it has secured $62.5 million in debt financing from Baseline Growth Capital.

The idea of putting ads on moving vehicles isn’t new. There are, of course, ads on the tops of taxis, and startups like Firefly are also putting digital signage on top of Ubers and Lyfts. But Riley said Road Runner’s ruggedized, high-resolution LCD screens are very different, due to their size, quality and placement.

“[Taxi-top ads] don’t have the color, the brilliance, the clarity,” he said. “We can run a true video ad on the screen.”

Riley also said the ads can be targeted based on GPS and time of day, and that the company eventually plans to add sensors to collect data on who’s actually seeing the ads.

As for concerns that these big, bright screens might distract drivers, Lanham argued they’re actually attracting driver’s eyes to exactly where they should be, and creating a brake light that’s much harder to ignore.

“Your eyes are affixed on the horizon, which is what the [Department of Transportation] wants — as opposed to on the floor or the radio or directly off to the left or right,” he said. “That’s where your safest driving occurs, when your eyes are up above the dashboard.”

In fact, Lanham said he’s “very passionate” about the company’s mission, which in his view will make roads safer, and is creating a platform that could also be used to spread public service messages.

“We have the ability to retrofit any vehicle and make it safer on the highways,” he added. “I really, truly believe that we will save lives, if we already haven’t.”

The company says it already has 150 screens live in Atlanta, Boulder, Chicago, Dallas and Los Angeles, with plans to launch screens in Philadelphia and Washington, D.C. in March.

 

What can we learn from the best 40 venture capital investments of all time? Well, we learn to invest exclusively in men, preferably white or Asian.

We reviewed CB Insights’ global list of “40 of the Best VC Bets of all Time.” All of the 40 companies’ 92 founders were male.

Of the 43 U.S.-based founders, 35 were white American; four were white immigrant/first generation, from France, Ukraine, Russia and Iran; and four were Indian immigrant/first generation.Of the 19 Western Europe/Israel-based founders, all were white.Of the 30 Asia-based founders, all were natives of the country in which they built their businesses: 23 Chinese, three Japanese, two Korean and two Indian.

Of course, this dataset is incomplete. There are numerous examples of founders from underrepresented backgrounds who have generated extremely impressive returns. For example, Calendly’s Tope Awotona is Nigerian American; Sendgrid’s Isaac Saldana is Latinx; and Bumble’s Whitney Wolfe Herd is the second-youngest woman to take a company public.

That said, the pattern in the dataset is striking. So, why invest in anyone who’s not a white or Asian male? 

The conventional answer is that diversity pays. Research from BCG, Harvard Business Review, First Round Capital, the Kauffman Foundation and Illuminate Ventures shows that investors in diverse teams get better returns:

Paul Graham, co-founder of Y Combinator (2015): “Many suspect that venture capital firms are biased against female founders. This would be easy to detect: among their portfolio companies, do startups with female founders outperform those without? A couple months ago, one VC firm (almost certainly unintentionally) published a study showing bias of this type. First Round Capital found that among its portfolio companies, startups with female founders outperformed those without by 63%.”Kauffman Fellows Report (2020): “Diverse Founding Teams generate higher median realized multiples (RMs) on Acquisitions and IPOs. Diverse Founding Teams returned 3.3x, while White Founding Teams returned 2.5x. The results are even more pronounced when looking at the perceived ethnicity of the executive team. Diverse Executive Teams returned 3.3x, while White Executive Teams only returned 2.0x. As mentioned above, we report realized multiples (RMs) only for successful startups that were acquired or went through the IPO process.”BCG (June 2018): “Startups founded and co-founded by women actually performed better over time, generating 10% more in cumulative revenue over a five-year period: $730,000 compared with $662,000.”BCG (January 2018): “Companies that reported above-average diversity on their management teams also reported innovation revenue that was 19 percentage points higher than that of companies with below-average leadership diversity — 45% of total revenue versus just 26%.”Peterson Institute for International Economics (2016): “The correlation between women at the C-suite level and firm profitability is demonstrated repeatedly, and the magnitude of the estimated effects is not small. For example, a profitable firm at which 30% of leaders are women could expect to add more than 1 percentage point to its net margin compared with an otherwise similar firm with no female leaders. By way of comparison, the typical profitable firm in our sample had a net profit margin of 6.4%, so a 1 percentage point increase represents a 15% boost to profitability.”

How do we reconcile these two sets of data? Research going back a decade shows that diverse teams, companies and founders pay, so why are all of the VC home runs from white men, or Asian men in Asia, plus a few Asian men in the U.S.?

First Round did not include their investment in Uber in their analysis we reference above on the grounds that it was an outlier. Of course, one could rebut that by saying traditional VC is all about investing in outliers.

Seth Levine analyzed data from Correlation Ventures (21,000 financings from 2004-2013) and writes that “a full 65% of financings fail to return 1x capital. And perhaps more interestingly, only 4% produce a return of 10x or more, and only 10% produce a return of 5x or more.” In Levine’s extrapolated model, he found that in a “hypothetical $100 million fund with 20 investments, the total number of financings producing a return above 5x was 0.8 — producing almost $100 million of proceeds. My theoretical fund actually didn’t find their purple unicorn, they found four-fifths of that company. If they had missed it, they would have failed to return capital after fees.”Benedict Evans observes that the best investors don’t seem to be better at avoiding startups that fail. “For funds with an overall return of 3x-5x, which is what VC funds aim for, the overall return was 4.6x but the return of the deals that did better than 10x was actually 26.7x. For >5x funds, it was 64.3x. The best VC funds don’t just have more failures and more big wins — they have bigger big wins.”

The first problem with the outlier model of investing in VC is that it results in, on average, poor returns and is a risker proposition compared to alternative models. The Kauffman Foundation analyzed their own investments in venture capital (100 funds) over a 20-year period and found “only 20 of the hundred venture funds generated returns that beat a public-market equivalent by more than 3% annually,” while 62 “failed to exceed returns available from the public markets, after fees and carry were paid.”

The outlier model of investing in VC also typically results in a bias toward investing in homogeneous teams. We suggest that the extremely homogeneous profiles of the big wealth creators above reflect the fact that these are people who took the biggest risks: financial, reputational and career risk. The people who can afford to take the biggest risks are also the people with the most privilege; they’re not as concerned about providing for food, shelter and healthcare as economically stressed people are. According to the Kauffman Foundation, a study of “549 company founders of successful businesses in high-growth industries, including aerospace, defense, computing, electronics and healthcare” showed that “more than 90% of the entrepreneurs came from middle-class or upper-lower-class backgrounds and were well-educated: 95.1% of those surveyed had earned bachelor’s degrees, and 47% had more advanced degrees.” But when you analyze the next tier down of VC success, the companies that don’t make Top 40 lists but land on Top 500 lists, you see a lot more diversity.

In VC, 100x investment opportunities only come along once every few years. If you bet your VC fund on opportunities like that, you’re relying on luck. Hope is not a strategy. There are many 3x-20x return opportunities, and if you’re incredibly lucky (or Chris Sacca), you might get one 100x in your career.

We prefer to invest based on statistics, not luck. That’s why Versatile VC provides companies with the option of an “alternative VC” model, using a nontraditional term sheet designed to better align incentives between investors and founders. We also proactively seek to invest in diverse teams. Given the choice of running a fund with one 100x investment, or a fund with two 10x investments, we’ll take the latter. The former implies that we came perilously close to missing our one home run, and therefore we’re not doing such a great job investing.

“While we all want to have invested in those exciting home runs/unicorns, most investors are seeking the data points to construct reliable portfolios,” Shelly Porges, co-founder and managing partner of Beyond the Billion, observed. “That’s not about aiming for the bleachers but leveraging experience to reliably deliver on the singles and doubles it takes to get to home base. A number of the institutional investors we’ve spoken to have gone so far as to say that they can no longer meet their targets without alternatives, including venture investments. “

Lastly, the data above reflects companies that typically took a decade to build. As the culture changes, we anticipate that the 2030 “Top 40” wealth creators list will include many more people with diverse backgrounds. Just in 2018, 15 unicorns were born with at least one woman founder; in 2019, 21 startups founded or co-founded by a woman became unicorns. Why?

“All else being equal, a larger pool of female-founded companies to select from for VC investing should increase the odds of a higher number of female-founded VC home runs,” said Michael Chow, research director for the National Venture Capital Association and Venture Forward. According to PitchBook, investments in women-led companies grew approximately 54% from 2015 to 2019, from 459 to 709. In the first three quarters of 2020, there have been 468 fundings of women-led companies; this figure beats 2015, 2016 and nearly 2017 total annual fundings. ProjectDiane highlights that from 2018 to 2020, the number of Black women who have raised $1 million in venture funding nearly tripled, and the number of Latinx women doubled. Their average two-year fail rate is also 13 percentage points lower than the overall average.“Millennials value a diverse workforce,” Chow added, according to Gallup and Deloitte Millennial surveys. “In the battle for talent, diverse founders may have the edge in attracting the best and brightest, and talent is what is required for going from zero to one.”The rise in popularity of alternative VC models, which are disproportionately attractive to women and underrepresented founders. We are in the very early days of this wave; according to research by Bootstrapp, 32 U.S. firms have launched an inaugural Revenue-Based Finance fund. Clearbanc notes on their site they have “invested in thousands of companies using data science to identify high-growth funding opportunities. This data-driven approach takes the bias out of decision-making. Clearbanc has funded 8x more female founders than traditional VCs and has invested in 43 states in the U.S. in 2019.”More VCs are working proactively to market to underrepresented founders. “Implicit biases are robust and pervasive; it takes a proactive and intentional approach to shift the current status quo of funding,” Dreamers & Doers Founder Gesche Haas said. Holly Jacobus, an investment partner at Joyance Partners and Social Starts, noted that “we’re proud to boast a portfolio featuring ~30% female founders in core roles — well above the industry average — without specific targeting of any sort. However, there is still work to be done. That’s why we lean heavily on our software and CEOs to find the best tech and teams in the best segments, and we are always actively working on improving the process with new systems that remove bias from the dealflow and diligence process.”

Thanks to Janet Bannister, managing partner, Real Ventures, and Erika Cramer, co-managing member, How Women Invest, for thoughtful comments. David Teten is a past Advisor to Real Ventures.

The freemium marketing approach has become commonplace among B2C and B2B software providers alike. Considering that most see fewer than 5% of free users move to paid plans, even a slight improvement in conversion can translate to significant revenue gains. The (multi) million-dollar question is, how do they do it?

The answer lies in product analytics, which offer teams the ability to ask and answer any number of questions about the customer journey on an ad-hoc basis. Combined with a commitment to testing, measurement and iteration, this puts data in the driver’s seat and helps teams make better decisions about what’s in the free tier and what’s behind the paywall. Successful enterprises make this evaluation an ongoing exercise.

Sweat the small stuff

A freemium business model is simply a set of interconnected funnels. From leads all the way through to engagement, conversion and retention, understanding each step and making even small optimizations at any stage will have down-funnel implications. Start by using product analytics to understand the nuances of what’s working and what isn’t, and then double down on the former.

For example, identify specific personas that perform well and perform poorly. While your overall conversion average may be 5%, there can be segments converting at 10% or 1%. Understanding the difference can shine a light on where to focus. That’s where the right analytics can lead to significant results. But if you don’t understand what, why and how to improve, you’re left with guesswork. And that’s not a modern way of operating.

There’s a misconception that volume of data equals value of data. Let’s say you want to jump-start your funnel by buying pay-per-click traffic. You see a high volume of activity, with numbers going up at the beginning of your funnel and a sales team busy with calls. However, you come to learn the increased traffic, which looked so promising at the outset, results in very few users converting to paid plans.

Now, this is a story as old as PPC, but in the small percentage that do convert, there’s a lot to learn about where to focus your efforts — which product features keep users hooked and which ones go unused. Often, the truth of product analytics is that actionable insights come from just a fraction of the data and it can take time to understand what’s happening. Getting users on board the free plan is just the first step in conversion. The testing and iteration continue from there.

The dropped and the languished

Within the free tier, users may languish — satisfied with whatever features they can access. If your funnel is full of languishing users, you’ve at least solved the adoption problem, so why are they stuck? Without a testing and tracking approach, you’ll struggle to understand your users and how they respond, by segment, to changes.

Lisa Wu, a partner at Norwest with investments like Calm, Plaid, Opendoor and Grove Collaborative, has a message for founders: Think like a VC during your pitch presentation. After all, accepting capital isn’t simply adding more money to your balance sheet. It is about picking a venture partner who will be there with you through the highs and lows. Some even liken it to a marriage that you can’t divorce from.

No pressure, of course.

Don’t worry, we won’t leave you hanging: Wu is joining us at TechCrunch Early Stage, our annual event with content specifically tailored to first-time founders and investors, to talk about exactly this.

Before Norwest, Wu worked in Amazon’s corporate development team, Bessemer Venture Partners and founded BANZAI, which brought food focused on quality and nutrition to schools.

With experience on both sides of the investing table, Wu is going to talk about how founders can make the most out of each minute within a one-hour pitch presentation. She’ll discuss ways that founders can read the virtual room, how to take advice and how to talk big-picture ideas to convey market size and competition.

Wu joins a fantastic cast of top experts, discussing topics such as fundraising, operations and marketing. Her workshop is part of the two days of events that explore seed and Series A fundraising, recruiting and more for early-stage startups at TC Early Stage – Marketing and Fundraising on July 8 & 9. Grab your ticket now before prices increase tonight!

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We’re less than a week away from TC Sessions: Justice 2021, a deep, day-long exploration of diversity, inclusion and equity in tech. On Wednesday, March 3, leading experts, founders and social justice warriors will discuss topics ranging from systemic bias, essential workers’ rights and formerly incarcerated people to accountability in social media and funding for underrepresented communities. And that’s just for starters.

Pause for a cause: Tickets to this event are just $5 — we want as many diverse voices at the table as possible. Secure your seat at this event today and join this essential conversation.

In addition to panel discussions and workshops (you’ll find the agenda here), don’t miss the smaller breakout sessions where you’ll have more opportunity to ask questions and share specific challenges with our speakers, editors and each other.

The smaller breakouts at every TC Sessions — regardless of their focus — lend themselves to deeper conversations, as noted by Karin Maake, senior director of communications at FlashParking, who attended TC Sessions: Mobility.

I enjoyed the big marquee speakers, but it was the individual presentations where you really started to get into the meat of the conversation.

There’s no shortage of fascinating presentations, but be sure to leave room in your day to dig a little deeper into these breakout sessions waiting for you at TC Sessions: Justice 2021.

Black Female Unicorns in the Making: With all of the economic and racial disparities that have become so pronounced, this timely session will unpack the skills, tools and networks required along every stage of this journey. We will also share insights on what role policy, philanthropy and civic organizations might play in helping to address the systemic challenges, roadblocks and obstacles that have historically served as barriers. Brought to you by Black Female Founders.

Latinx Founders Leading with Inclusion: Hear from Latinx founders who are leading with inclusion through diverse teams and/or supporting a diverse mission. Inclusion is a part of their DNA. Featuring William Falcon (Grid.ai), Fanny Grande and Nelson Grande (Avenida), Martha Hernandez (madeBOS), Jesse Martinez (Latinx Startup Alliance) and Federico Von Son (SOMOS). Brought to you by Latinx Founders Alliance.

The Impact of Out LGBTQ+ Entrepreneurs: StartOut and Socos Lab are excited to speak at TechCrunch Justice, and cover the Inclusion Impact Indexes. Its first iteration; the StartOut Pride Economic Impact Index, quantifies the economic value of under-utilized LGBTQ+ entrepreneurs. The project looks at entrepreneurs’ economic impact in terms of job creation, patents, financings and exits in the U.S. Our agenda will be a brief introduction, a demo of the index and its current findings, and a Q&A discussion with the publishers of the index. Featuring Sarah Burgaud and Jessica Chin Foo (StartOut), and Dr. Vivienne Ming (Socos Labs). Brought to you by StartOut.

TC Include Founders Pitch Feedback Session: Join us for a pitch feedback session open to all startups exhibiting at TC Sessions: Justice 2021 moderated by TechCrunch staff.

Add your voice to the essential conversations taking place on March 3. Reserve your seat today and learn how to build a more diverse and just tech industry at TC Sessions: Justice 2021.

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By now you probably know that we’re hosting two TC Early Stage events this year — one on April 1-2 and another on July 8-9 — each with its own set of topics, speakers and content — both designed to help nascent startup founders build a better, more successful business.

What you may not know is that you have only a few hours left to take advantage of early-bird pricing on a single event or dual-event pass. Beat the deadline — 11:59 p.m. (PST) tonight — score the lowest possible price and save $100.

TC Early Stage functions like a minibootcamp for entrepreneurs. You’ll hear from top experts, founders and investors from across the startup ecosystem. They’ll share valuable tips, advice and hard-won lessons they learned in the trenches. We’re talking issues that every startup founder needs to master or understand well enough to delegate wisely.

Our slate of experts will present workshops on subjects like operations, fundraising, pitch deck pointers, term sheet tips, product-market fit, brand building, growth marketing, recruiting, taming your tech stack and a lot more.

Here are just two examples to whet your entrepreneurial appetite. Marlon Nichols, founding managing partner of MaC Venture Capital, will discuss how to get noticed by investors, how to grow your business and how to survive in the crowded, competitive space of tech startups. He’ll offer insights on how to network, craft a great pitch and target the best investors for your success.

You’re just beginning to build your startup — what could go wrong? Plenty according to Fuel Capital’s Leah Solivan. Currently an early-stage investor, Solivan founded TaskRabbit, a startup she led to a successful exit in 2017 (acquired by IKEA). She’ll share ways to avoid making big mistakes early in your founding journey.

We reserved day two of TC Early Stage for something truly exciting — the TC Early Stage Pitch Off. We sent out a call for competitors and the response was overwhelming. Narrowing the field wasn’t easy, but we chose 10 early-stage startup founders. They’ll each get five minutes to deliver their best pitch to a panel of prominent VC judges — followed by a five-minute Q&A. Those judges will pick three founders to move to the finals for a second pitch-and-Q&A to a new set of judges. The winner receives a feature article on TechCrunch.com, a free, one-year subscription to ExtraCrunch and a free Founder Pass to TechCrunch Disrupt 2021.

TC Early Stage 2021 takes place on April 1-2. Learn the best ways to build a better, more successful business from the folks who paved the way. Buy your pass before the deadline hits tonight at 11:59 p.m. (PST) and save up to $100.

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The Atlassian platform is chock full of data about how a company operates and communicates. Atlassian launched a machine learning layer, which relies on data on the platform with the addition of Atlassian Smarts last fall. Today the company announced it was acquiring Chartio to add a new data analysis and visualization component to the Atlassian family of products. The companies did not share a purchase price.

The company plans to incorporate Chartio technology across the platform, starting with Jira. Before being acquired, Chartio has generated its share of data, reporting that 280,000 users have created 10.5 million charts for 540,000 dashboards pulled from over 100,000 data sources.

Atlassian sees Chartio as way to bring that data visualization component to the platform and really take advantage of the data locked inside its products. “Atlassian products are home to a treasure trove of data, and our goal is to unleash the power of this data so our customers can go beyond out-of-the-box reports and truly customize analytics to meet the needs of their organization,” Zoe Ghani, head of product experience at platform at Atlassian wrote in a blog post announcing the deal.

Chartio co-founder and CEO Dave Fowler wrote in a blog post on his company website that the two companies started discussing a deal late last year, which culminated in today’s announcement. As is often the case in these deals, he is arguing that his company will be better off as part of large organization like Atlassian with its vast resources than it would have been by remaining stand-alone.

“While we’ve been proudly independent for years, the opportunity to team up our technology with Atlassian’s platform and massive reach was incredibly compelling. Their product-led go to market, customer focus and educational marketing have always been aspirational for us,” Fowler wrote.

As for Chartio customers unfortunately, according to a notice on the company website, the product is going to be going away next year, but customers will have plenty of time to export the data to another tool. The notice includes a link to instructions on how to do this.

Chartio was founded in 2010, and participated in the Y Combinator Summer 2010 cohort. It raised a modest $8.03 million along the way, according to Pitchbook data.

As the e-commerce market grows, startups are racing to help online retailers sell larger items to consumers with so-called “buy-now-pay-later” options. Via BNPL, consumers turn a one-time purchase into a limited string of regular payments.

Terms vary, but the space is very active. TechCrunch covered Scalapay’s January $48 million round, what the Italian BNPL described as a seed round. Also this year, we’ve seen France’s Alma raise a $59.4 million Series B for its BNPL efforts. And I recently covered Wisetack’s aggregate $19 million fundraise as it looks to make more noise about its service that focuses on real-world transactions like home improvement.

But unlike some burgeoning startup niches where we lack visible results from leading players to use as a lens for vetting the market, we do have a number for the BNPL space. This morning, to better understand what’s going on with the younger companies hoping to help you finance your next mistaken purchase, let’s check out earnings results from Klarna, Afterpay and Affirm.

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Klarna, based in Sweden, is said to be considering a direct listing. Its 2020 results are here. Afterpay, based in Australia, went public a few years ago. Its H1 fiscal 2021 results are here. And then there’s Affirm, the recently public U.S.-based BNPL company that had a recent direct listing. Its fiscal Q2 2021 (calendar Q4) results are here.

Let’s see how the three are doing, yank learnings for the mix and then check our gut about what their results might mean for BNPL startups the world ’round.

BNPL results

The BNPL cohort of startups is showing signs of pursuing verticalization to find veins of market demand that remain untapped by the largest players in their market. So, while Affirm wants to check you out everywhere online, providing you with repayment options wherever you travel digitally, Wisetack wants to integrate with a particular set of merchants. The latter model could provide startups pursuing similar, narrower market targets the ability to better understand their economics and perhaps generate more total margin on their loans.

That’s a long way to say that even with the information at our disposal, we’re thinking directionally. But doing so is both good fun and illustrative, so let’s get into it. First, Klarna.

Klarna

This morning we’ll look at Klarna’s Q3 2020 report and its Q4 report from the same year.

The gist is that Klarna had a super-solid 2020. In its Q3 update, Klarna wrote that it saw 43 percent growth in gross merchandise volume during the first nine months of the year. In its Q4 report, it noted a full-year number of 46 percent GMV growth. From that, we can intuit that Klarna had a great fourth quarter.

Turning to the U.S. market, Klarna first reported “10 million total consumers by [the Q3] period end, and 11 million by the end of October.” And for the full year, it wrote that it had seen “15 million consumers choosing to shop with Klarna by January 2021” in the United States. Again, those look pretty great.

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Maze has closed a $15 million Series A funding round led by Emergence Capital. The company lets you run user tests at scale so that you can get feedback before rolling out a design update or test copy.

When you have a lot of users, you don’t want to roll out some changes before testing it first. Some companies run A/B tests on a small portion of users and gather feedback with custom forms and polls. But that involves some coding and complications in your roadmap. Other companies simply spend a lot of time talking one-to-one with some customers.

Maze lets you test something new based on a Figma, InVision, Adobe XD, Marvel or Sketch project. You can design something new in your favorite app and start a new test based on that project.

From your web browser, you can ask your user to do something in your app, provide some context and ask a quick question at the end of the test. After that, you get a link for your next testing campaign.

You can test it on hundreds or thousands of potential users and get a detailed report with a success rate, where your users drop off, answers to your questions and polls and more. Maze now also lets you test concepts without a design.

Essentially, Maze wants to empower product designers and product managers. They can be in charge of the product roadmap with actual numbers to back their claims. And everybody can collaborate on user tests as it’s a software-as-a-service product. It makes it easier to run a design-led company.

In addition to Emergence Capital, Jay Simons and existing investors Amplify Partners, Partech and Seedcamp also participated in today’s funding round. The company plans to grow the size of its team.

Over the past 12 months, Maze has grown its monthly recurring revenue by 600%. It now generates $1.5 million in annual recurring revenue and 40,000 companies are now using Maze. One million testers have completed at least one test on Maze. Customers include GE, Samsung, Vodafone, Braze and FairMoney