May
17

Merge raises $4.5M to help B2B companies build customer-facing integrations

Panaseer, which takes a data science approach to cybersecurity, has raised $26.5 million in a Series B funding led by AllegisCyber Capital. Existing investors, including Evolution Equity Partners, Notion Capital, AlbionVC, Cisco Investments and Paladin Capital Group, as well as new investor National Grid Partners, also participated. Panaseer has now raised $43 million to date.

Panaseer’s special sauce and sales pitch amount to what it calls “Continuous Controls Monitoring” (CCM). In plainer English that means correlating a great deal of data from all available security tools to check assets, control gaps, you name it.

As a result, the company says it can identify zero-day and other exposures faster, or exposure to, say, FireEye or SolarWinds vulnerabilities.

Jonathan Gill, CEO, Panaseer said: “Most enterprises have the tools and capability to theoretically prevent a breach from occurring. However, one of the key reasons that breaches occur is that there is no technology to monitor and react to failed controls. CCM continuously validates and measures levels of protection and provides notifications of failures. Ultimately, CCM enables these failures to be fixed before they become security incidents.”

Speaking to me on a call he added: “The investment, allows us to scale our organization to meet those demands of customers with a team of people to implement the platform and help them get tremendous value and to evolve the product. To add more and more capability to that technology to support more and more use cases. So they’re the two main directions, and there’s a market we think of tens of thousands of organizations of a certain size, who are regulated or they have assets worth protecting and a level of complexity that makes it difficult to solve the problem themselves. And our Advisory Board and the customers I’ve spoken with think maybe there are barely 20 companies in the world who can solve this problem. And everybody else gets stuck on the fact that it’s a really difficult data science problem to solve. So we want to scale that and take that to more organizations.”

And why did they pick these investors: “I think we picked them and they picked us, we’ve been on that journey together. It takes months to find the best combination. The dollars are all the same when it comes to investors, but I think they can help improve as an organization and grow just like the existing investors do. They give us access and reach into parts of the market and help make us better as organizations as well.”

Bob Ackerman, founder and managing director of AllegisCyber Capital, and co-founder of DataTribe said: “The emergence of Continuous Controls Monitoring as a new cybersecurity category demonstrates a ‘coming of age’ for cybersecurity. Cyber is the existential threat to the global digital economy. All levels of the enterprise, from the CISO, to Chief Risk Officer, to the Board of Directors are demanding comprehensive visibility, transparency and hard metrics to assess cyber situational awareness.”

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May
13

Walmart acquires virtual clothing try-on startup Zeekit

Jamf, the enterprise Apple device management company, announced that it was acquiring Wandera, a zero trust security startup, for $400 million at the market close today. Today’s purchase is the largest in the company’s history.

Using a set of management services for Apple devices, Jamf provides IT at large organizations. It is the leader in the market, and snagging Wandera provides a missing modern security layer for the platform.

Jamf CEO Dean Hager says that Wandera’s zero trust approach fills in an important piece in the Jamf platform tool set. “The combination of Wandera and Jamf will provide our customers a single source platform that handles deployment, application lifecycle management, policies, filtering and security capabilities across all Apple devices while delivering zero trust network access for all mobile workers,” Hager said in a statement.

Zero trust, as the name implies, is an approach to security where you don’t trust anybody regardless of whether they are inside or outside your network. It requires that you force everyone to provide multiple forms of authentication to prove their identity before they can access company resources.

The need for a zero trust approach became even more acute during the pandemic when employees have often been working from home and have needed access to applications and other company resources from wherever they happened to be, a trend that was happening even prior to COVID, and is likely to continue after it ends.

Wandera, which is based in London, was founded in 2012 by brothers Roy and Eldar Tuvey, who had previously co-founded another security startup called ScanSafe. Cisco acquired that company, which helped protect web gateways as a service, for $183 million back in 2009. The brothers raised over $53 million along the way for Wandera. Investors included Bessemer Venture Partners, 83North and Sapphire Ventures.

Sapphire co-founder and managing director Andreas Weiskam had this to say about the company: “I’ve had the pleasure of working with co-founders (and brothers) Eldar Tuvey and Roy Tuvey for the last several years now and I can honestly say they’re great entrepreneurs and leaders, having built a real company of consequence.”

He added, “They’ve created a unique security product which addresses mobile threats by leveraging the increasingly important zero trust network. By joining the Jamf family, the two will help shape the future of the zero trust cloud. And it goes without saying that this is a big win for the customers, especially for those in the Apple ecosystem.”

Under the terms of the deal, Jamf is paying Wandera $350 million in cash, then paying them two $25 million payments on October 1, 2021 and December 15, 2021. The deal is expected to close in the third quarter, assuming it passes regulatory scrutiny.

 

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May
12

How Office Depot slashed operational costs with a “cloud first” strategy

It’s the golden age of collectibles and legacy institutions are looking to move beyond trading cards, embracing new tech that brings the fandom together online. Sequoia Games, a new game studio launching out of stealth, is aiming for a hit with its tabletop AR game that’s looking to find an audience in a post-Top Shot world.

With a game that seems to be trading cards meets Catan meets NFTs meets augmented reality, Flex NBA is aiming to capture some of the magic that Dapper Labs did with NBA Top Shot, albeit with a title reliant on physical collectibles and a tabletop game.

Collectibles are incredibly hot right now and while there’s been a lot of attention on digital-only collectibles, Sequoia Games’ hybrid approach is probably one that will likely find some new audience segments. The game is centered around these hexagonal discs that function like trading cards but can be tracked inside its mobile app with 3D animations of the players superimposed on top of them. With mechanics similar to other popular trading card games, users can augment those tiles with power-up tiles.

Users get a handful of tiles that vary depending on the tier of their Kickstarter pledge, but going forward, the startup is planning to sell the tiles in randomized packs as well.

Image via Sequoia Games

Users register these tiles inside their app, where the ownership of individual tiles is tracked across the network using something that sounds an awful lot like a blockchain — though that’s a word the team was very careful to avoid using. What’s interesting is that once the tiles are registered, users can play the game in-person or online. The company is working on a first-party marketplace for the tiles, though buyers will have to actually purchase and ship the physical tiles even if they are only playing on mobile.

Like Top Shot, Sequoia Games boasts an official partnership with the NBA and national players’ association. Unlike Dapper Labs, they’re not currently sitting on hundreds of millions of dollars of venture money. The startup’s founder says they’ve raised a modest seed round and are in the process of closing a more sizable Series A.

Also unlike Top Shot, which can — and has been able to — rapidly adjust supply of new moments to meet demand, Sequoia Games is stuck in the physical world and is thus a little more supply-confined — one of the reasons they’ve chosen to do a Kickstarter to gauge interest from potential users early-on.

Prices for the tiers of Kickstarter tiers vary pretty wildly, with a $35 basic pack that includes the most common tiles and a $699 “Supreme Flex Domination Pack” that boasts rarer items like MVP-level player tiles. The startup plans to start shipping out packs in July.

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May
13

The hamburger model is a winning go-to-market strategy

The tabletop gaming industry has exploded over the last few years as millions discovered or rediscovered its joys, but it too is evolving — and The Last Gameboard hopes to be the venue for that evolution. The digital tabletop platform has progressed from crowdfunding to $4 million seed round, and having partnered with some of the biggest names in the industry, plans to ship by the end of the year.

As the company’s CEO and co-founder Shail Mehta explained in a TC Early Stage pitch-off earlier this year, The Last Gameboard is a 16-inch square touchscreen device with a custom OS and a sophisticated method of tracking game pieces and hand movements. The idea is to provide a digital alternative to physical games where that’s practical, and do so with the maximum benefit and minimum compromise.

If the pitch sounds familiar… it’s been attempted once or twice before. I distinctly remember being impressed by the possibilities of D&D on an original Microsoft Surface… back in 2009. And I played with another at PAX many years ago. Mehta said that until very recently there simply wasn’t the technology and the market wasn’t ready.

“People tried this before, but it was either way too expensive or they didn’t have the audience. And the tech just wasn’t there; they were missing that interaction piece,” she explained, and certainly any player will recognize that the, say, iPad version of a game definitely lacks physicality. The advance her company has achieved is in making the touchscreen able to detect not just taps and drags, but game pieces, gestures and movements above the screen, and more.

“What Gameboard does, no other existing touchscreen or tablet on the market can do — it’s not even close,” Mehta said. “We have unlimited touch, game pieces, passive and active… you can use your chess set at home, lift up and put down the pieces, we track it the whole time. We can do unique identifiers with tags and custom shapes. It’s the next step in how interactive surfaces can be.”

It’s accomplished via a not particularly exotic method, which saves the Gameboard from the fate of the Surface and its successors, which cost several thousand dollars due to their unique and expensive makeups. Mehta explained that they work strictly with ordinary capacitive touch data, albeit at a higher framerate than is commonly used, and then use machine learning to characterize and track object outlines. “We haven’t created a completely new mechanism, we’re just optimizing what’s available today,” she said.

Image Credits: The Last Gameboard

At $699 for the Gameboard it’s not exactly an impulse buy, either, but the fact of the matter is people spend a lot of money on gaming, with some titles running into multiple hundreds of dollars for all the expansions and pieces. Tabletop is now a more than $20 billion industry. If the experience is as good as they hope to make it, this is an investment many a player will not hesitate (much, anyway) to make.

Of course, the most robust set of gestures and features won’t matter if all they had on the platform were bargain-bin titles and grandpa’s-parlor favorites like “Parcheesi.” Fortunately, The Last Gameboard has managed to stack up some of the most popular tabletop companies out there, and aims to have the definitive digital edition for their games.

Asmodee Digital is probably the biggest catch, having adapted many of today’s biggest hits, from modern classics “Catan” and “Carcassonne” to crowdfunded breakout hit “Scythe” and immense dungeon-crawler “Gloomhaven.” The full list of partners right now includes Dire Wolf Digital, Nomad Games, Auroch Digital, Restoration Games, Steve Jackson Games, Knights of Unity, Skyship Studios, EncounterPlus, PlannarAlly and Sugar Gamers, as well as individual creators and developers.

Image Credits: The Last Gameboard

These games may be best played in person, but have successfully transitioned to digital versions, and one imagines that a larger screen and inclusion of real pieces could make for an improved hybrid experience. There will be options both to purchase games individually, like you might on mobile or Steam, or to subscribe to an unlimited access model (pricing to be determined on both).

It would also be something that the many gaming shops and playing venues might want to have a couple of on hand. Testing out a game in-store and then buying a few to stock, or convincing consumers to do the same, could be a great sales tactic for all involved.

In addition to providing a unique and superior digital version of a game, the device can connect with others to trade moves, send game invites and all that sort of thing. The whole OS, Mehta said, “is alive and real. If we didn’t own it and create it, this wouldn’t work.” This is more than a skin on top of Android with a built-in store, but there’s enough shared that Android-based ports will be able to be brought over with little fuss.

Head of content Lee Allentuck suggested that the last couple years (including the pandemic) have started to change game developers’ and publishers’ minds about the readiness of the industry for what’s next. “They see the digital crossover is going to happen — people are playing online board games now. If you can be part of that new trend at the very beginning, it gives you a big opportunity,” he said.

CEO Shail Mehta (center) plays Stop Thief on the Gameboard with others on the team. Image Credits: The Last Gameboard

Allentuck, who previously worked at Hasbro, said there’s widespread interest in the toy and tabletop industry to be more tech-forward, but there’s been a “chicken and egg scenario,” where there’s no market because no one innovates, and no one innovates because there’s no market. Fortunately things have progressed to the point where a company like The Last Gameboard can raise $4 million to help cover the cost of creating that market.

The round was led by TheVentureCity, with participation from SOSV, Riot Games, Conscience VC, Corner3 VC and others. While the company didn’t go to HAX’s Shenzhen program as planned, they are still HAX-affiliated. SOSV partner Garrett Winther gave a glowing recommendation of its approach: “They are the first to effectively tie collaborative physical and digital gameplay together while not losing the community, storytelling or competitive foundations that we all look for in gaming.”

Mehta noted that the pandemic nearly cooked the company by derailing their funding, which was originally supposed to come through around this time last year when everything went pear-shaped. “We had our functioning prototype, we had filed for a patent, we got the traction, we were gonna raise, everything was great… and then COVID hit,” she recalled. “But we got a lot of time to do R&D, which was actually kind of a blessing. Our team was super small so we didn’t have to lay anyone off — we just went into survival mode for like six months and optimized, developed the platform. 2020 was rough for everyone, but we were able to focus on the core product.”

Now the company is poised to start its beta program over the summer and (following feedback from that) ship its first production units before the holiday season when purchases like this one seem to make a lot of sense.

(This article originally referred to this raise as The Last Gameboard’s round A — it’s actually the seed. This has been updated.)

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May
16

How AIOps can benefit businesses

Sorry for all the SPAC coverage today, but a host of richly valued private companies that have an ocean of venture capital funds under their belt are going public. We have to pay attention.

The market is more risk-on than you’ve been led to believe; SPACs are still hunting for deals.

Earlier today, TechCrunch covered the brand-new Better.com SPAC deal that will take the digital mortgage provider public. But it was hardly the only company working to combine with a blank-check company that demanded our attention today. There are a few media companies looking to do the same: Vice and the previously named Bustle.

It’s notable that we’re discussing SPAC deals for media companies at all because a few days ago, CNBC reported that such efforts had come into doubt, noting that the recent SPAC slowdown had led to “digital media companies [reassessing] their timeline on going public.”

Writing this to you as someone currently being spat out from a phone company into the hands of private equity, I was not terribly surprised that companies in my business were not enjoying the warmest of public receptions. After all, we’d seen some software companies delay their IPOs in recent weeks — though those efforts are now back on, largely — so to see the ever-less-attractive media concerns of the unicorn realm hold off on their offerings simply didn’t shock. Especially as SPAC stocks have taken a hammering.

And then, today.

Earlier this morning, Axios reported that Bustle, now BDG, still intends to pursue a SPAC-led public debut later this year. Per our friends over at Big Bullet Point, Bustle is not disputing reports that it is targeting a valuation of around $600 million. Sure, that’s the value of a single, late-stage fintech investing round, but for the media world, it’s not an exit to mock.

And yesterday, The Wall Street Journal reported that Vice Media Group is also moving ahead with a SPAC-led combination with 7GC & Co Holdings, a blank-check company that priced back in December 2020.

What’s going on? A few things, we reckon: The market is more risk-on than you’ve been led to believe; SPACs are still hunting for deals as their countdown timers tick; record asset prices more generally; and, finally, a booming advertising market coupled with rising belief in consumer-media subscriptions. For an industry that has been a reported venture-backed letdown in recent years — see this from 2020, this from 2019, 2018 and so on — it could be just about as good a moment as any to get out the door.

Let’s talk about it.

Taking media public

There are actually three media companies that could be going public via a SPAC, with BuzzFeed part of the crew alongside BDG and Vice, again per CNBC.

We’ll dig into each company’s known venture capital and revenue results shortly. But first, the market. Why are we still seeing media companies pursue SPAC-led debuts now? Here’s a breakdown of our market view:

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May
16

SolarWinds breach exposes hybrid multicloud security weaknesses

Consumer credit reporting agency TransUnion recently announced it had invested an undisclosed sum in Spring Labs, which is building out a blockchain-based data-sharing platform.

Now, TechCrunch has exclusive details on the size of that round and the nature of the relationship.

First off, the fact that TransUnion, a public company with a $20 billion market cap, chose to back and partner with four-year-old Spring Labs is significant in and of itself. A number of fintechs have popped up as of late aiming to disrupt the traditional model of evaluating an individual’s creditworthiness.

Spring Labs is one of them. The startup uses blockchain with the aim of creating a richer network effect of data that allows credit bureaus and others to predict the creditworthiness of people who are not in the traditional credit bureau system. It’s raising a $30 million Series B, led by TransUnion — one of the largest incumbents in an industry that Spring Labs is looking to shake up.

Spring Labs founder and CEO Adam Jiwan told TechCrunch that the two companies’ recent partnership evolved out of a series of discussions that began a couple of years ago.

“We knew a relationship with TransUnion in particular had the capacity to significantly accelerate our business,” he said. “And they said ‘if we’re going to help develop your business into something very significant, we’d like to have skin in the game.’ ”

While Jiwan would not reveal the valuation at which this Series B is being raised (it actually hasn’t officially closed yet, although the majority of the round has been funded), he did say it’s a “meaningful step up” from the $23 million Series A it raised in June 2019. GreatPoint Ventures and August Capital, among other existing investors, are participating in the Series B round as well.

“We believe we’ve built a fundamentally better mousetrap for the exchange of sensitive information, as well as a series of products and services that allow lenders and others to ideally make better identity verification, fraud prevention and underwriting decisions,” Jiwan said.

Specifically, Spring Labs is hoping to “revolutionize” the way consumer financial data is stored and shared among financial services institutions with a network foundation known as the Spring Protocol. The information exchange promises to preserve privacy, giving competitive parties the ability to “collaborate for the common good.”

Partnering with TransUnion will give Spring Labs the ability to leverage the company’s sales force (four versus 100) and access over 10,000 of its financial institution customers contractually, according to Jiwan.

“They see a lot of opportunities to leverage our technology,” he said. “They view it as something that can really unlock siloed data and bring new information that moves the needle on things like financial inclusion. We’re exploring standing up unique information sharing networks.”

He said there is also interest in how Spring Labs’ technology can be used to bridge the digital asset world and the regulated financial ecosystem.

As part of the funding, Steve Chaouki, president of U.S. Markets at TransUnion, is taking a seat on Spring Labs’ board. Brian Brooks, former head of the OCC and ex-Coinbase counsel, also recently joined the company as its first independent director.

Chaouki told TechCrunch that there were “many” reasons for working strategically with, and investing in, Spring Labs.

“The financial aspect is important but strategically, the amount of time we intend to spend working with them is even more of a valuable asset,” he said. “This is a pretty big move for us. We’re not a PE firm. If we’re making an investment, it’s to build something collaboratively with the partners who we’re investing in.” 

Marko Ivanov, a TransUnion vice president, said the credit reporting giant was impressed with the “real-life applications” that Spring Labs has demonstrated.

“We want to collaborate to scale up their existing networks, and sign up more clients in the network, which is important to resolve those issues related to fraud,” he told TechCrunch. “We’re also really excited about collaborating with them to build new networks, and taking the protocol they’ve built so companies can share information anonymously or protect consumer privacy.”

TransUnion sees a number of use cases beyond fraud, namely “any kind of risk-related use case,” according to Ivanov.

Rather than attempt to build out the technology itself, TransUnion recognizes the value of investing in a company that’s already built out technology capabilities in spaces in which it has not yet invested as much, according to Chaouki.

“We have way more ideas than we have capacity to serve the market,” he said. “It’s not easy to just ramp up capacity. Investing in companies like Spring Labs helps us move into adjacent spaces we want to play.”

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May
19

Netlify snags YC alum FeaturePeek to add design review capabilities

Long before COVID-19 precipitated “digital transformation” across the world of work, customer services and support was built to run online and virtually. Yet it too is undergoing an evolution supercharged by technology.

Today, a startup called SightCall, which has built an augmented reality platform to help field service teams, the companies they work for, and their customers carry out technical and mechanical maintenance or repairs more effectively, is announcing $42 million in funding, money that it plans to use to invest in its tech stack with more artificial intelligence tools and expanding its client base.

The core of its service, explained CEO and co-founder Thomas Cottereau, is AR technology (which comes embedded in their apps or the service apps its customers use, with integrations into other standard software used in customer service environments including Microsoft, SAP, Salesforce and ServiceNow). The augmented reality experience overlays additional information, pointers and other tools over the video stream.

This is used by, say, field service engineers coordinating with central offices when servicing equipment; or by manufacturers to provide better assistance to customers in emergencies or situations where something is not working but might be repaired quicker by the customers themselves rather than engineers that have to be called out; or indeed by call centers, aided by AI, to diagnose whatever the problem might be. It’s a big leap ahead for scenarios that previously relied on work orders, hastily drawn diagrams, instruction manuals and voice-based descriptions to progress the work in question.

“We like to say that we break the barriers that exist between a field service organization and its customer,” Cottereau said.

The tech, meanwhile, is unique to SightCall, built over years and designed to be used by way of a basic smartphone, and over even a basic mobile network — essential in cases where reception is bad or the locations are remote. (More on how it works below.)

Originally founded in Paris, France before relocating to San Francisco, SightCall has already built up a sizable business across a pretty wide range of verticals, including insurance, telecoms, transportation, telehealth, manufacturing, utilities and life sciences/medical devices.

SightCall has some 200 big-name enterprise customers on its books, including the likes of Kraft-Heinz, Allianz, GE Healthcare and Lincoln Motor Company, providing services on a B2B basis as well as for teams that are out in the field working for consumer customers, too. After seeing 100% year-over-year growth in annual recurring revenue in 2019 and 2020, SightCall’s CEO says it’s looking like it will hit that rate this year as well, with a goal of $100 million in annual recurring revenue.

The funding is being led by InfraVia, a European private equity firm, with Bpifrance also participating. The valuation of this round is not being disclosed, but I should point out that an investor told me that PitchBook’s estimate of $122 million post-money is not accurate (we’re still digging on this and will update as and when we learn more).

For some further context on this investment, InfraVia invests in a number of industrial businesses, alongside investments in tech companies building services related to them such as recent investments in Jobandtalent, so this is in part a strategic investment. SightCall has raised $67 million to date.

There has been an interesting wave of startups emerging in recent years building out the tech stack used by people working in the front lines and in the field, a shift after years of knowledge workers getting most of the attention from startups building a new generation of apps.

Workiz and Jobber are building platforms for small business tradespeople to book jobs and manage them once they’re on the books; BigChange helps manage bigger fleets; and Hover has built a platform for builders to be able to assess and estimate costs for work by using AI to analyze images captured by their or their would-be customers’ smartphone cameras.

And there is Streem, which I discovered is a close enough competitor to SightCall that they’ve acquired AdWords ads based on SightCall searches in Google. Just ahead of the COVID-19 pandemic breaking wide open, General Catalyst-backed Streem was acquired by Frontdoor to help with the latter’s efforts to build out its home services business, another sign of how all of this is leaping ahead.

What’s interesting in part about SightCall and sets it apart is its technology. Co-founded in 2007 by Cottereau and Antoine Vervoort (currently SVP of product and engineering), the two are long-time telecoms industry vets who had both worked on the technical side of building next-generation networks.

SightCall started life as a company called Weemo that built video chat services that could run on WebRTC-based frameworks, which emerged at a time when we were seeing a wider effort to bring more rich media services into mobile web and SMS apps. For consumers and to a large extent businesses, mobile phone apps that work “over the top” (distributed not by your mobile network carrier but the companies that run your phone’s operating system, and thus partly controlled by them) really took the lead and continue to dominate the market for messaging and innovations in messaging.

After a time, Weemo pivoted and renamed itself as SightCall, focusing on packaging the tech that it built into whichever app (native or mobile web) where one of its enterprise customers wanted the tech to live.

The key to how it works comes by way of how SightCall was built, Cottereau explained. The company has spent 10 years building and optimizing a network across data centers close to where its customers are, which interconnects with Tier 1 telecoms carriers and has a lot of latency in the system to ensure uptime. “We work with companies where this connectivity is mission critical,” he said. “The video solution has to work.”

As he describes it, the hybrid system SightCall has built incorporates its own IP that works both with telecoms hardware and software, resulting in a video service that provides 10 different ways for streaming video and a system that automatically chooses the best in a particular environment, based on where you are, so that even if mobile data or broadband reception don’t work, video streaming will. “Telecoms and software are still very separate worlds,” Cottereau said. “They still don’t speak the same language, and so that is part of our secret sauce, a global roaming mechanism.”

The tech that the startup has built to date not only has given it a firm grounding against others who might be looking to build in this space, but has led to strong traction with customers. The next steps will be to continue building out that technology to tap deeper into the automation that is being adopted across the industries that already use SightCall’s technology.

“SightCall pioneered the market for AR-powered visual assistance, and they’re in the best position to drive the digital transformation of remote service,” said Alban Wyniecki, partner at InfraVia Capital Partners, in a statement. “As a global leader, they can now expand their capabilities, making their interactions more intelligent and also bringing more automation to help humans work at their best.”

“SightCall’s $42M Series B marks the largest funding round yet in this sector, and SightCall emerges as the undisputed leader in capital, R&D resources and partnerships with leading technology companies enabling its solutions to be embedded into complex enterprise IT,” added Antoine Izsak of Bpifrance. “Businesses are looking for solutions like SightCall to enable customer-centricity at a greater scale while augmenting technicians with knowledge and expertise that unlocks efficiencies and drives continuous performance and profit.”

Cottereau said that the company has had a number of acquisition offers over the years — not a surprise when you consider the foundational technology it has built for how to architect video networks across different carriers and data centers that work even in the most unreliable of network environments.

“We want to stay independent, though,” he said. “I see a huge market here, and I want us to continue the story and lead it. Plus, I can see a way where we can stay independent and continue to work with everyone.”

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May
11

As tech offices begin to reopen, the workplace could look very different

The pandemic forced many employees to begin working from home, and, in doing so, may have changed the way we think about work. While some businesses have slowly returned to the office, depending on where you live and what you do, many information workers remain at home.

Many companies have discovered that their employees work just fine at home.

That could change in the coming months as more people get vaccinated and the infection rate begins to drop in the U.S.

As that happens, it is likely that more offices will reopen. We’ve already heard from major employers like Salesforce, which indicated it will be allowing a percentage of its workforce back to the office this month, starting with the company’s San Francisco headquarters. The CRM giant plans to move slow and follow the government’s lead, allowing 20% capacity at first and hoping to build to 70% over time.

Most companies aren’t the size of Salesforce, which boasts a worldwide workforce of more than 50,000 employees. These smaller companies often don’t control entire skyscrapers, as Salesforce does in San Francisco. That creates complicating factors, including managing people who aren’t willing to be vaccinated, dealing with social distancing and masking, and sharing buildings or floors with other companies.

Even more, many companies have discovered that their employees work just fine at home. And some workers don’t want to waste time stuck on congested highways or public transportation now that they’ve learned to work remotely. But other employees suffered in small spaces or with constant interruptions from family. Those folks may long to go back to the office.

On balance, it seems clear that whatever happens, for many companies, we probably aren’t going back whole-cloth to the prior model of commuting into the office five days a week.

Last August, we spoke to a number of tech company executives about what returning to the office could look like. We recently went back to most of those same executives, as well as a Rhode Island state official and a medical expert we spoke to then to revisit the idea and talk about what’s changed and what work could look like as we move slowly toward the post-pandemic era.

The office will never be the same

While their approaches vary, all of the executives I spoke to said that they foresee adopting a hybrid model when they can return in earnest, although there were definitely different interpretations of what that means, and what the office structure will look like.

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May
11

CircleCI announces $100M Series F on $1.7B valuation along with Vamp acquisition

CircleCI, the continuous delivery pioneer, announced a $100 million Series F today on a $1.7 billion valuation. At the same time, the company announced it has acquired Vamp, a release orchestration startup that should fit nicely in the CircleCI platform. The companies did not share the purchase price.

The funding was led by Greenspring Associates with participation from Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold, Scale, Owl Rock and Next Equity Partners. Today’s round comes a little over a year since the late-stage startup announced a $100 million Series E, and brings the total raised to more than $315 million, according to the company.

CircleCI CEO Jim Rose says part of the reason for taking on $200 million in two years is because even though the company was founded in 2011, the continuous delivery approach is still really just getting started.

“We believe in the development space that it’s really early days […] and there’s so much potential growth in front of us, and so many opportunities to create centers of gravity in the development space […] and we expect to be one of those [key companies], and we are doing everything we can from an investment perspective and from an operations perspective to make sure that we fulfill that vision,” Rose told me.

Like so many kinds of automation, Rose says that he has seen things accelerate during the pandemic as software development teams look for ways to eliminate manual processes as they moved to work from home.

“Once everyone got pushed remotely they realized, holy moly, we need to automate more and more of this process because that’s the only way that we can actually deliver things, but it’s also the way that we can build a system that’s resilient to these kinds of shocks,” he said.

As for the acquisition, acquiring Vamp takes care of what happens after the application gets deployed, and that fills in a big missing piece in the product map.

“It was just a great opportunity not just for us to accelerate roadmap, and just sort of accelerate the addition of this kind of solidification from a first class perspective on our platform, but it was also a great way for the Vamp team to continue to realize their vision, to continue to invest in this problem that they’ve been focused on for awhile, and we can learn from it,” Rose said.

Vamp launched in 2013 in Amsterdam and raised around €3 million, according to Crunchbase data. Vamp CEO Nico Vierhout sees a natural fit between the two companies.

“We have worked hard over the last eight years to build a platform that makes software releases self-driving and self-healing for users. Joining CircleCI was an organic fit that will provide enhanced visibility and control for developers to build software in a more streamlined way,” he said in a statement.

The 15 member Vamp team will be joining CircleCI and continuing to support the product, even as the functionality gets folded into the broader platform. CircleCI now has over 550 employees, a number that has doubled since last year.

While a Series F with a fat valuation sometimes signals the end of the private fundraising cycle, Rose wasn’t quite ready to talk IPO just yet, even while acknowledging his investors would want to cash out at some point.

“Obviously investors are going to expect liquidity at some point, but we are less focused on what the next kind of funding event, or what the next kind of company event in that transition will be and more focused on figuring out how to stay close to the customer and what’s necessary to build this out. The rest of it kind of takes care of itself,” he said.

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Should startups build or buy telehealth infrastructure?

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Want to double your rate of return? Seek counsel from experienced executives

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Bosta raises $6.7M to expand e-commerce delivery business across Africa and MENA

Did you miss GamesBeat Summit 2021? Watch on-demand here!  Roblox, the platform for Lego-like user-generated games, reported its earnings for the first time as a publicly traded company. This met analysts’ expectations. Bookings for the first quarter ended March 31 were $652.3 million, up 161% from the same quarter a year ago. Roblox has done…Read More

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Fireflies.ai puts $14M into its AI videoconferencing assistant

At the heart of Duolingo is its mission: to scale free education and increase income potential through language learning. However, the same mission that has helped it grow to a business valued at $2.4 billion with over 500 million registered learners, has led to tensions that continue to define the business.

How do you survive as a startup if you don’t want to charge users? How do you design a startup that isn’t too hard to lose people, but isn’t too easy to compromise education? How do you balance monetization goals while also keeping education as a product free?

For my first EC-1, I spent months with Duolingo executives, investors, and of course, competitors, to answer some of these questions.

How a bot-fighting test turned into edtech’s most iconic brand, Duolingo (3,300 words/13 minutes)The product-led growth behind edtech’s most downloaded app (3,000 words/12 minutes)How Duolingo became fluent in monetization (2,800 words/11 minutes)Duolingo can’t teach you how to speak a language, but now it wants to try (3,100 words/12 minutes)

One of my favorite details in the story that got left on the cutting room floor was Duolingo co-founder and CEO Luis von Ahn comparing his company to the elliptical. I was pressing him on the efficacy of Duolingo, and the long-standing critique that it still can’t teach a user how to speak a language fluently.

“Now, there’s a difference between whether you know you’re doing the elliptical or yoga or running, but by far, the most important thing is that you’re doing something [other than] just walking around,” he said.

What von Ahn is getting at is that Duolingo’s biggest value proposition is that it helps people get motivated to learn a language, even if it’s just five minutes — or an elliptical workout — a day. He thinks motivation is harder than the learning itself. Do you agree?

If you enjoyed my series, make sure to check out other EC-1s and subscribe to ExtraCrunch to support me, this newsletter and the rest of the team. I’d also love it if you followed me on Twitter @nmasc_.

In the rest of this newsletter, we’ll talk about Tesla, the morality of going public and verticalized telehealth.

There’s always a Tesla angle

When I was working in Boston, the newsroom saying was “there’s always a Boston Angle.” In a remote, tech-dominated world, I’ll tweak it: There’s always a Tesla angle. While we all prepare for Elon Musk to grace the SNL stage, there’s a story you might want to check out.

Here’s what to know: Tesla tapped a small Canadian startup to build cleaner and cheaper batteries. The price tag will shock you, but the story tells a bigger narrative about patented technology, and the outsized impact that a tiny startup has on Tesla’s route to batteries.

Literally moving us along:

Can solid state batteries power up for the next generation of EVs?GM CEO Mary Barra wants to sell personal autonomous vehicles using Cruise’s self-driving tech by 2030Lucid Motors taps Waymo, Intel veterans ahead of public listingArgo’s new lidar sensor could help Ford, VW deploy self-driving vehicles at scaleAnd if you enjoy mobility news, definitely subscribe to The Station, a weekly newsletter dedicated to all things transportation.

Image Credits: Getty Images

The clash of the CFOs

While Equity usually keeps it light and punny, we chewed into a deeper topic this week: the morality of going public. Startups are staying private longer than ever before, but one CFO argues that it’s a moral obligation to leave the nest and provide returns to the general public. We had that CFO on the show, along with another CFO at a company pursuing a SPAC. It ended up being the most interesting clash of the CFOs I’ve been a part of.

Here’s what to know: The growth of venture capital as an asset class has a role to play in this whole mess and has kept the nest warm for many startups. We talk about if the tides are turning, or we’re saying goodbye to a world in which a company like Salesforce would debut price for $11 per share.

While you’re focused on Twitter’s tip jar, here’s other money news you may have missed in the meantime: 

Beyond the fanfare and SEC warnings, SPACs are here to stayUber’s mixed Q1 earnings portray an evolving businessWhy did Bill.com pay $2.5B for Divvy?

Image Credits: Getty Images / dane_mark

Where telehealth goes from here

As I start to cover digital health, one of the biggest questions I ask and get asked is where telehealth goes from here. Virtual caretaking had an uptick in usage because of the pandemic but is now starting to slow as the world reopens and vaccinations are on the rise. For telehealth startups, it means crafting a pitch that explains why virtual care makes sense for the conditions you serve.

Here’s what to know: I talked about how to become pandemic-proof in healthcare with Expressable, a virtual speech therapy startup that just raised millions in venture capital money. Part of the startups’ product differentiation is an edtech platform that motivates consumers to asynchronous practice speech exercises with the help of parents and friends.

And down the rabbit hole we go: 

Kry closes $312M Series D after use of its telehealth tools grows 100% yoyAI is ready to take on a massive healthcare challenge 4 strategies for building a digital health unicornWhy are telehealth companies treating healthcare like the gig economy?

Image Credits: Getty Images / drante

Around TechCrunch

Announcing the TechCrunch Early Stage Marketing & Fundraising agendaApplications for the TC Early Stage Pitch-Off in July are openPitch your startup to seasoned tech leaders, and a live audience, on Extra Crunch LiveShauntel Garvey of Reach Capital will join us to judge this year’s Startup Battlefield

Seen on TechCrunch

Yale’s longtime — and legendary — endowment chief, David Swensen, has passed away at age 67How Robert Reffkin went from being a C-average student to the founder of CompassA conversation with Bison Trails: the AWS-like service inside of CoinbaseThe Shopify for NFTsThis startup just raised millions to help employees better understand compensation

Seen on Extra Crunch

Freemium isn’t a trend — it’s the future of SaaSHow much product room with fintech giants leave for startups?One CMO’s honest take on the modern chief marketing roleDespite gains, gender diversity in VC funding struggled in 2020

And that’s that. Thank you for reading along and supporting me. I’ll never get over it.

N

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