Sep
22

How a focus on mental health wins consumer loyalty and trust (VB Live)

VB LIVE: Presented by Latana To thrive in today’s market, modern brands need to prioritize mental health for both customers and employees. Join this VB Live event to learn how brands can build emotional connections with customers by weaving mental health into their campaigns, and more. Register here for free. This last year has not only had a…Read More

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Sep
22

Loft Labs promises self-service Kubernetes access for all developers

Loft Labs offers an open source software suite that promises "truly cloud-native engineering practices" with self-service Kubernetes access.Read More

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Sep
22

The low-code ‘tipping point’ is here

Half of business technologists now produce capabilities for users beyond their department or enterprise, according to a report from Gartner.Read More

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Sep
22

Nintendo Direct on September 23 will focus on winter’s Switch games

Nintendo has announced that it will broadcast a new Direct presentation tomorrow, September 23, at 3 p.m. Pacific.Read More

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Sep
21

Open source services market on course to become $50B industry

The open source services market is pegged as a $21.7 billion industry in 2021, a figure that's touted to more than double within five years.Read More

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Sep
21

AI-powered disinformation detection platform Blackbird nabs $10M

Blackbird, a platform leveraging AI to detect disinformation, has raised $10 million in venture capital funding.Read More

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Sep
21

Kena: Bridge of Spirits review-in-progress — a magical adventure with action

I like Pixar movies. I like action-adventure games. I like Kena: Bridge of Spirits! This indie title is available on PS5, PS4, and PC.Read More

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Sep
21

SoftBank leads $680M funding for NFT fantasy soccer game maker Sorare

SoftBank led a $680 million funding round for nonfungible token (NFT) fantasy soccer collectible game platform Sorare.Read More

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Sep
20

Employee bounce rate increased 27% as companies return to the office

With the continued surge in Covid-19 cases due to the Delta variant, many companies' plans for a return to the workplace have been delayed.Read More

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Sep
20

WarioWare: Get It Together review — Refreshing and sometimes frustrating

WarioWare: Get It Together nails its premise as well as the franchise's beloved quirkiness. And it fills a gap on the Nintendo Switch.Read More

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Sep
20

Integrate, migrate or separate? How to get the most out of an acquired company’s technology

Don't make the mistake of thinking that integration ends the day you welcome the acquired company's employees to your organization.Read More

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Sep
20

The D20 Beat: King’s Bounty II, fresh starts, and goodbye

In his final RPG column for GamesBeat, managing editor Jason Wilson examines why King's Bounty II makes him sad and says goodbye.Read More

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Sep
20

SEC has started its own investigation into Activision Blizzard’s workplace practices

The SEC has started an investigation into Activision Blizzard's handling of allegations of sexual misconduct and workplace discriminationRead More

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Sep
20

Falsehoods more likely with large language models

A new study from researchers at the University of Oxford and OpenAI finds that large language models are more likely to generate falsehoods.Read More

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Sep
20

Xata is a database service for serverless apps

Meet Xata, a startup with a new take on managed databases. The company runs your database for you and turns it into an API so that you can query and update it from your serverless app. Xata has raised a $5 million funding round. Its product is not yet ready for prime time but the company is sharing details.

Xata seems particularly well suited for Jamstack websites. Jamstack has been a popular way of developing and deploying websites at scale. Popular Jamstack hosting platforms include Netlify, Vercel and Cloudflare Pages.

Applications are deployed on a global edge network and most of the logic is handled by API calls. The result is a website or an application that loads quickly and can handle a lot of traffic.

Deploying a Jamstack website is quite easy as it often integrates tightly with your Git repository. When you commit code changes, serverless platforms take care of deploying your application. Integrating with API-based developer tools is relatively effortless as well as you don’t manage the logic yourself.

For instance, deploying a website with static content and a Stripe checkout module doesn’t require a ton of effort — Stripe manages the payment servers for you. It gets a bit more complicated if you want to use a live database and interact with it. Traditional database software doesn’t rely on API calls across the internet to add a row, search through multiple rows and find data.

Xata is focusing on databases and want to make it easier to integrate a database with your serverless app. You don’t have to take care of the underlying infrastructure as Xata can scale the database for you. You don’t have to update software, move data to a new server, etc.

Your database is distributed across multiple data centers to improve response times and redundancy. It supports many data types including images. After that, interacting with the database works like any RESTful API out there.

The startup is also drawing some inspiration from popular no-code startups, such as Airtable. You can open your database in a web browser and interact with your data directly from there. For instance, you can filter the current view, sort data using a specific criteria and get the API query that you can use in your code.

If you store a lot of data in your database, you can search through your data using a free-text search feature. You can also leverage Xata for analytics by creating charts and visualizations.

The ability to interact with your data from a web browser is Xata’s competitive advantage. Many companies rely on Airtable as their first backend to prototype a new project. Xata could become a production-ready version of this Airtable-as-a-backend data management model.

The $5 million round was led by Index Ventures. Operator Collective, SV Angel, X-Factor and firstminute capital also participated. Some business angels, such as Shay Banon and Uri Boness from Elastic, Neha Narkhede from Confluent, Guillermo Rauch from Vercel, Elad Gil from Color Genomics and Christian Bach and Mathias Biilmann from Netlify also invested.

The startup was founded by Monica Sarbu, who used to be the Director of Engineering at Elastic. So she probably knows a thing or two about scaling databases.

Image Credits: Xata

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Sep
20

Pakistan edtech startup Maqsad gets $2.1M pre-seed to make education more accessible

Taha Ahmed and Rooshan Aziz left their jobs in strategy consulting and investment banking in London earlier this year in order to found a mobile-only education platform startup, Maqsad, in Pakistan, with a goal “to make education more accessible to 100 million Pakistani students.”

Having grown up in Karachi, childhood friends Ahmed and Aziz are aware of the challenges about the Pakistani education system, which is notably worse for those not living in large urban areas (the nation’s student-teacher ratio is 44:1). Pakistani children are less likely to go to school for each kilometer of distance between school and their home — with girls being four times affected, Maqsad co-founder Aziz said.

Maqsad announced today its $2.1 million pre-seed round to enhance its content platform growth and invest in R&D.

The pre-seed round, which was completed in just three weeks via virtual meetings, was led by Indus Valley Capital, with participation from Alter Global, Fatima Gobi Ventures and several angel investors from Pakistan, the Middle East and Europe.

Maqsad will use the proceeds for developing in-house content, such as production studio, academics and animators, as well as bolstering R&D and engineering, Aziz told TechCrunch. The company will focus on the K-12 education in Pakistan, including 11th and 12th grade math, with plans to expand into other STEM subjects for the next one-two years, Aziz said.

Maqsad’s platform, which provides a one-stop shop for after-school academic content in a mix of English and Urdu, will be supplemented by quizzes and other gamified features that will come together to offer a personalized education to individuals. Its platform features include adaptive testing that alter a question’s level of difficulty depending on users’ responses, Aziz explained.

The word “maqsad” means purpose in Urdu.

“We believe everyone has a purpose. Maqsad’s mission is to enable Pakistani students to realize this purpose; whether you are a student from an urban centre, such as Lahore, or from a remote village in Sindh: Maqsad believes in equal opportunity for all,” Aziz said.

“We are building a mobile-first platform, given that 95% of broadband users in Pakistan are via mobile. Most other platforms are not mobile optimized,” Aziz added.

“It’s about more than just getting students to pass their exams. We want to start a revolution in the way Pakistani students learn, moving beyond rote memorization to a place of real comprehension,” said co-founder Taha Ahmed, who was a former strategy consultant at LEK.

The company ran small pilots in April and May and started full-scale operations on 26 July, Aziz said, adding that Maqsad will launch its mobile app, currently under development, in the coming months in Q4 2021 and has a waitlist for early access.

“Struggles of students during the early days of the pandemic motivated us to run a pilot. With promising initial traction and user feedback, the size of the opportunity to digitize the education sector became very clear,” Aziz said.

The COVID-19 pandemic reshaped the education industry, heating up the global edtech startups that made online education more accessible for a wider population, for example in countries like India and Indonesia, Aziz mentioned.

The education market size in Pakistan is estimated at $12 billion and is projected to increase to $30 billion by 2030, according to Aziz.

It plans to build the company as a hybrid center offering online and offline courses like Byju’s and Aakash, and expand classes for adults such as MasterClass, the U.S.-based online classes for adults, as its long-term plans, Aziz said.

“Maqsad founders’ deep understanding of the problem, unique approach to solving it and passion for impact persuaded us quickly,” the founder and managing partner of Indus Valley Capital, Aatif Awan, said.

“Pakistan’s edtech opportunity is one of the largest in the world and we are excited to back Maqsad in delivering tech-powered education that levels access, quality and across Pakistan’s youth and creates lasting social change,” Ali Mukhtar, general partner of Fatima Gobi Ventures said.

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Sep
17

A knock against bootstrapping

Natasha and Mary Ann and Alex were all aboard this week under the guidance of Chris and Grace, which meant we had the full team. And speaking of teams, Mary Ann is joining the Friday show on a weekly basis now. She’s been a friend for years, and a colleague now twice-over for Natasha and Alex and we could not be more excited.

That personal news aside, here’s the rundown for today’s show!

Funding rounds in the logistics and infra markets: We went physical-world with our funding round roundup this week. BridgeLinx put together the largest seed round in Pakistan’s history, Releaf is doing incredibly interesting agtech work in Nigeria and Stord’s huge round from earlier in the week brought us to Atlanta.And oh boy has Atlanta had a week. Extra Crunch did a deep dive into the city’s superlative startup fundraising in recent quarters, and, of course, one of its home-grown startups sold to Intuit for $12 billion just a few days ago. We had a few thoughts on the Intuit-Mailchimp transaction, even if we tried to steer clear of territory that we’ve already tread. For more about the controversy, Business Insider wrote about how some Mailchimp employees are reacting to the deal.From there we turned to a layoff story. Casper, the DTC mattress company that is now public, had another round of layoffs that cut three C-suite executives. It brought us into a conversation about how Apple’s tracking updates are impacting startups in this category more broadly, and if more layoffs are on the horizon. And then there were IPOs to discuss. Natasha talked us through the news that Quizlet may go public soon, which meant we had to chat edtech for a minute. Rounding out the Going Public conversation was notes on both Toast and Freshworks. Alex does not apologize for his lame joke, we hasten to add.

Disrupt is next week, so expect some possible changes to the regular Equity show lineup if the news cycle gets dicey. Hugs!

Equity drops every Monday at 7:00 a.m. PDT, Wednesday, and Friday morning at 7:00 a.m. PDT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

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Sep
17

The value of software revenue may have finally stopped rising

Startups are raising record sums around the world, thanks to several contributing factors. As The Exchange explored yesterday, historically low interest rates have helped venture capitalists raise more capital than ever, to pick an example.

Low rates have helped startups in another manner: As yields fell for certain assets, investors chased returns by betting on growth. And in recent years, the investing classes turned their attention to public software companies, bidding up the value of their revenue to record highs.

This raised the worth of startups in general terms, and private tech companies’ comps enjoyed a steady, upward climb in the value of their revenues. If the value of a dollar of SaaS revenue was worth $1 one year and $2 the next, the repricing was good for private companies even if we were tracking the metrics from the perspective of public companies.

The free ride could be ending.

The Exchange explores startups, markets and money.

Read it every morning on Extra Crunch or get The Exchange newsletter every Saturday.

I’ve held back from covering the value of software (SaaS, largely) revenues for a few months after spending a bit too much time on it in preceding quarters — when VCs begin to point out that you could just swap out numbers quarter to quarter and write the same post, it’s time for a break. But the value of software revenues posted a simply incredible run, and I can’t say “no” to a chart.

The pace at which software revenues were repriced upwards in the last few years is simply astounding. Per the Bessemer Cloud Index, back in 2016, the median revenue multiple for public SaaS companies was around 5x. When 2018 began, median SaaS multiples had expanded to around 7x.

That’s a 40% climb in pricing, but it proved to be just a foretaste of the feast to come.

By the end of 2019, the median figure had appreciated to around the 9x mark. And today it has shot to just under 18x. That is why software companies have been able to raise so much money, earlier, and in larger chunks. Every dollar of recurring revenue they sold was worth $5 in market cap in mid-2016. At the end of 2019, that same dollar of revenue was worth $9. And today, for the median public software company, it’s valued at around $18.

There are nuances to the data, but we care less about exacting definitions than the directional change it describes: The median value of SaaS revenues more than tripled from 2016 to 2021. That’s an insane amount of growth.

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Sep
17

Defy Partners leads $3M round into sales intelligence platform Aircover

Aircover raised $3 million in seed funding to continue developing its real-time sales intelligence platform.

Defy Partners led the round with participation from Firebolt Ventures, Flex Capital, Ridge Ventures and a group of angel investors.

The company, headquartered in the Bay Area, aims to give sales teams insights relevant to closing the sale as they are meeting with customers. Aircover’s conversational AI software integrates with Zoom and automates parts of the sales process to lead to more effective conversations.

“One of the goals of launching the Zoom SDK was to provide developers with the tools they need to create valuable and engaging experiences for our mutual customers and integrations ecosystem,” said Zoom’s CTO Brendan Ittelson via email. “Aircover’s focus on building sales intelligence directly into the meeting, to guide customer-facing teams through the entire sales cycle, is the type of innovation we had envisioned when we set out to create a broader platform.”

Aircover’s founding team of Andrew Levy, Alex Young and Andrew’s brother David Levy worked together at Apteligent, a company co-founded and led by Andrew Levy, that was sold to VMware in 2017.

Chatting about pain points on the sales process over the years, Levy said it felt like the solution was always training the sales team more. However, by the time everyone was trained, that information would largely be out-of-date.

Instead, they created Aircover to be a software tool on top of video conferencing that performs real-time transcription of the conversation and then analysis to put the right content in front of the sales person at the right time based on customer issues and questions. This means that another sales expert doesn’t need to be pulled in or an additional call scheduled to provide answers to questions.

“We are anticipating that knowledge and parsing it out at key moments to provide more leverage to subject matter experts,” Andrew Levy told TechCrunch. “It’s like a sales assistant coming in to handle any issue.”

He considers Aircover in a similar realm with other sales team solutions, like Chorus.ai, which was recently scooped up by ZoomInfo, and Gong, but sees his company carving out space in real-time meeting experiences. Other tools also record the meetings, but to be reviewed after the call is completed.

“That can’t change the outcome of the sale, which is what we are trying to do,” Levy added.

The new funding will be used for product development. Levy intends to double his small engineering team by the end of the month.

He calls what Aircover is doing a “large interesting problem we are solving that requires some difficult technology because it is real time,” which is why the company was eager to partner with Bob Rosin, partner at Defy Partners, who joins Aircover’s board of directors as part of the investment.

Rosin joined Defy in 2020 after working on the leadership teams of Stripe, LinkedIn and Skype. He said sales and customer teams need tools in the moment, and while some are useful in retrospect, people want them to be live, in front of the customer.

“In the early days, tools helped before and after, but in the moment when they need the most help, we are not seeing many doing it,” Rosin added. “Aircover has come up with the complete solution.”

 

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Sep
17

Ketch raises another $20M as demand grows for its privacy data control platform

Six months after securing a $23 million Series A round, Ketch, a startup providing online privacy regulation and data compliance, brought in an additional $20 million in A1 funding, this time led by Acrew Capital.

Returning with Acrew for the second round are CRV, super{set} (the startup studio founded by Ketch’s co-founders CEO Tom Chavez and CTO Vivek Vaidya), Ridge Ventures and Silicon Valley Bank. The new investment gives Ketch a total of $43 million raised since the company came out of stealth earlier this year.

In 2020, Ketch introduced its data control platform for programmatic privacy, governance and security. The platform automates data control and consent management so that consumers’ privacy preferences are honored and implemented.

Enterprises are looking for a way to meet consumer needs and accommodate their rights and consents. At the same time, companies want data to fuel their growth and gain the trust of consumers, Chavez told TechCrunch.

There is also a matter of security, with much effort going into ransomware and malware, but Chavez feels a big opportunity is to bring security to the data wherever it lies. Once the infrastructure is in place for data control it needs to be at the level of individual cells and rows, he said.

“If someone wants to be deleted, there is a challenge in finding your specific row of data,” he added. “That is an exercise in data control.”

Ketch’s customer base grew by more than 300% since its March Series A announcement, and the new funding will go toward expanding its sales and go-to-market teams, Chavez said.

Ketch app. Image Credits: Ketch

This year, the company launched Ketch OTC, a free-to-use privacy tool that streamlines all aspects of privacy so that enterprise compliance programs build trust and reduce friction. Customer growth through OTC increased five times in six months. More recently, Qonsent, which developing a consent user experience, is using Ketch’s APIs and infrastructure, Chavez said.

When looking for strategic partners, Chavez and Vaidya wanted to have people around the table who have a deep context on what they were doing and could provide advice as they built out their products. They found that in Acrew founding partner Theresia Gouw, whom Chavez referred to as “the OG of privacy and security.”

Gouw has been investing in security and privacy for over 20 years and says Ketch is flipping the data privacy and security model on its head by putting it in the hands of developers. When she saw more people working from home and more data breaches, she saw an opportunity to increase and double down on Acrew’s initial investment.

She explained that Ketch is differentiating itself from competitors by taking data privacy and security and tying it to the data itself to empower software developers. With the OTC tool, similar to putting locks and cameras on a home, developers can download the API and attach rules to all of a user’s data.

“The magic of Ketch is that you can take the security and governance rules and embed them with the software and the piece of data,” Gouw added.

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