May
16

198th 1Mby1M Entrepreneurship Podcast With SC Moatti, Mighty Capital - Sramana Mitra

SC Moatti, Managing Partner at Mighty Capital, discusses Whales, Dolphins and more. A wonderful conversation full of wisdom and pragmatism.

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Original author: Sramana Mitra

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May
16

This jolly little robot gets goosebumps

Cornell researchers have made a little robot that can express its emotions through touch, sending out little spikes when it’s scared or even getting goosebumps to express delight or excitement. The prototype, a cute smiling creature with rubber skin, is designed to test touch as an I/O system for robotic projects.

The robot mimics the skin of octopi which can turn spiky when threatened.

The researchers, Yuhan Hu, Zhengnan Zhao, Abheek Vimal and Guy Hoffman, created the robot to experiment with new methods for robot interaction. They compare the skin to “human goosebumps, cats’ neck fur raising, dogs’ back hair, the needles of a porcupine, spiking of a blowfish, or a bird’s ruffled feathers.”

“Research in human-robot interaction shows that a robot’s ability to use nonverbal behavior to communicate affects their potential to be useful to people, and can also have psychological effects. Other reasons include that having a robot use nonverbal behaviors can help make it be perceived as more familiar and less machine-like,” the researchers told IEEE Spectrum.

The skin has multiple configurations and is powered by a computer-controlled elastomer that can inflate and deflate on demand. The goosebumps pop up to match the expression on the robot’s face, allowing humans to better understand what the robot “means” when it raises its little hackles or gets bumpy. I, for one, welcome our bumpy robotic overlords.

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Nov
08

373rd 1Mby1M Entrepreneurship Podcast With Charlie O’Donnell, Brooklyn Bridge Ventures - Sramana Mitra

“Travel is expensive, but we are at the cusp of a revolution that will democratize travel and leisure for everyone,” reads the breathless whitepaper for HoweyCoins. “The Internet was the first part of the revolution. The other part is blockchain technology and cryptocurrencies.”

“I’m all about HoweyCoins – this thing is going to pop at the top!” writes @boxingchamp1934, an official celebrity backer of the token. The website is full of beautiful beaches, features a handsome team of international men and women and the technology is nowhere to be seen, buried under a sea of excitement. The whitepaper is complete and well-written, focusing on the upside that is to come. Riches await if you invest in HoweyCoin, the latest ICO opportunity from trusted folks.

Or do they?

They don’t. All that breathless optimism is a site created by US Securities Exchange Commission to warn investors of scams and issues associated with token sales. The site features all the trademarks of a scammy security token, including tiered pre-sale pricing and an urgent countdown clock.

The site features a number of red flags that the SEC encourages users to watch out for, including, most importantly, claims that tokens can only go up in value. They write:

Every investment carries some degree of risk, which is reflected in the rate of return you can expect to receive. High returns entail high risks, possibly including a total loss on the investments. Most fraudsters spend a lot of time trying to convince investors that extremely high returns are “guaranteed” or “can’t miss.”

The SEC also notes that “it is never a good idea to make an investment decision just because someone famous says a product or service is a good investment,” and that it is never a good idea to invest with a credit card.

They also warn against pump and dump language found on many ICO pages. “Our past two pumps have doubled value for the period immediately after the pump for returns of over 225%,” wrote the HoweyCoins “creators,” a giant no-no in the world of investing.

You can read the rest of the red flags here.

While the site is fairly comical, it is sufficiently complete and would fool the casual observer. The SEC also posted a real-looking whitepaper that makes it clear that anyone can string together a few buzzwords and write a passable investment prospectus. That this is now a service available to anyone — for a price — makes things even scarier.

The site is part of the SEC’s outreach efforts to help investors understand ICOs.

“Strong investor protection is part of what makes American markets so strong…and striking the balance, [between innovation and investor protection] is very important,” said Chief of the SEC Cyber Unit Robert Cohen at Consensus this week. During the same panel the SEC claimed its doors were always open for questions.

Ultimately there is little separating the scams from the real token sales. This is a problem. The SEC is framing this problem in their own way based on decades of dealing with pink sheet pump and dumps and bogus get-rich-quick schemes. While HoweyCoins may not be real, there are plenty of scammers out there, and at least something like this bogus website makes it easier to spot the warning signs.

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May
16

Coinbase’s first investment, Compound, earns you interest on crypto

Compound wants to let you borrow cryptocurrency, or lend it and earn an interest rate. Most cryptocurrency is shoved in a wallet or metaphorically hidden under a mattress, failing to generate interest the way traditionally banked assets do. But Compound wants to create liquid money markets for cryptocurrency by algorithmically setting interest rates, and letting you gamble by borrowing and then short-selling coins you think will sink. It plans to launch its first five for Ether, a stable coin, and a few others, by October.

Today, Compound is announcing some ridiculously powerful allies for that quest. It’s just become the first-ever investment by crypto exchange juggernaut Coinbase’s new venture fund. It’s part of an $8.2 million seed round led by top-tier VC Andreessen Horowitz, crypto hedge fund Polychain Capital and Bain Capital Ventures — the startup arm of the big investment firm. [Update: Compound told us it was Coinbase Ventures’ first investment when it closed its round, though Coinbase notes that it’s done 8 rapid-fire investments over the past two months alongside this funding.]

While right now Compound deals in cryptocurrency through the Ethereum blockchain, co-founder and CEO Robert Leshner says that eventually he wants to carry tokenized versions of real-world assets like the dollar, yen, euro or Google stock. That’s because Leshner tells me “My thesis is that almost every crypto asset is bullshit and not worth anything.”

How to get Compound interest on your crypto

Here’s how Compound tells me it’s going to work. It’s an “overnight” market that permits super-short-term lending. While it’s not a bank, it is centralized, so you loan to and borrow from it directly instead of through peers, alleviating you from negotiation. If you loan, you can earn interest. If you borrow, you have to put up 100 percent of the value of your borrow in an asset Compound supports. If prices fluctuate and your borrow becomes worth more than your collateral, some of your collateral is liquidated through a repo agreement so they’re equal.

To set the interest rate, Compound acts kind of like the Fed. It analyzes supply and demand for a particular crypto asset to set a fluctuating interest rate that adjusts as market conditions change. You’ll earn that on what you lend constantly, and can pull out your assets at any time with just a 15-second lag. You’ll pay that rate when you borrow. And Compound takes a 10 percent cut of what lenders earn in interest. For crypto-haters, it offers a way to short coins you’re convinced are doomed.

“Eventually our goal is to hand-off responsibility [for setting the interest rate] to the community. In the short-term we’re forced to be responsible. Long-term we want the community to elect the Fed,” says Leshner. If it gets the interest rate wrong, an influx of lenders or borrowers will drive it back to where it’s supposed to be. Compound already has a user interface prototyped internally, and it looked slick and solid to me.

“We think it’s a game changer. Ninety percent of assets are sitting in people’s cold storage, or wallets, or exchanges. They aren’t being used or traded,” says Leshner. Compound could let people interact with crypto in a whole new way.

The Compound creation story

Compound is actually the third company Leshner and his co-founder and CTO Geoff Hayes have started together. They’ve been teamed up for 11 years since going to college at UPenn. One of their last companies, Britches, created an index of CPG inventory at local stores and eventually got acquired by Postmates. But before that Leshner got into the banking and wealth management business, becoming a certified public accountant. A true economics nerd, he’s the chair of the SF bond oversight committee, and got into crypto five years ago.

Compound co-founder and CEO Robert Leshner

Sitting on coins, Leshner wondered, “Why can’t I realize the time value of the cryptocurrency I possess?” Compound was born in mid-2017, and came out of stealth in January.

Now with $8.2 million in funding that also came from Transmedia Capital, Compound Ventures, Abstract Ventures and Danhua Capital, Compound is pushing to build out its product and partnerships, and “hire like crazy” beyond its seven current team members based in San Francisco’s Mission District. Partners will be crucial to solve the chicken-and-egg problem of getting its first lenders and borrowers. “We are planning to launch with great partners — token projects, hedge funds and dedicated users,” says Leshner. Having hedge funds like Polychain should help.

“We shunned an ICO. We said, ‘let’s raise venture capital.’ I’m a very skeptical person and I think most ICOs are illegal,” Leshner notes. The round was just about to close when Coinbase announced Coinbase Ventures. So Leshner fired off an email asking if it wanted to join. “In 12 hours they researched us, met our team, diligenced it and evaluated it more than almost any investor had to date,” Leshner recalls. Asked if there’s any conflict of interest given Coinbase’s grand ambitions, he said, “They’re probably our favorite company in the world. I hope they survive for 100 years. It’s too early to tell they overlap.”

Conquering the money markets

There are other crypto lending platforms, but none quite like Compound. Centralized exchanges like Bitfinex and Poloniex let people trade on margin and speculate more aggressively. But they’re off-chain, while Leshner says Compound is on-chain, transparent and can be built on top of. That could make it a more critical piece of the blockchain finance stack. There’s also a risk of these exchanges getting hacked and your coins getting stolen.

Meanwhile, there are plenty of peer-to-peer crypto lending protocols on the Ethereum blockchain, like ETHLend and Dharma. But interest rates, no need for slow matching, flexibility for withdrawing money and dealing with a centralized party could attract users to Compound.

Still, the biggest looming threat for Compound is regulation. But to date, the SEC and regulators have focused on ICOs and how people fundraise, not on what people are building. People aren’t filing lawsuits against actual products. “All the operations have flown beneath the radar and I think that’s going to change in the next 12 months,” Leshner predicts. How exactly they’ll treat Compound is up in the air.

One source in the crypto hedge fund space told me about forthcoming regulation: “You’re either going to get annihilated and have to disgorge profits or dissolve. Or you pay a fine and you’re among the first legal funds in the space. This is the gamble you take before asset classes get baptized.” As Leshner confirmed, “That’s the number one risk, period.”

Money markets are just one piece of the financial infrastructure puzzle that still needs to emerge around blockchain. Custodians, auditors, administrators and banks are still largely missing. When those get hammered out to make the space safer, the big money hedge funds and investment banks could join in. For Compound, getting the logistics right will require some serious legal ballet.

Yet Leshner is happy to dream big despite all of the crypto world’s volatility. He concludes, “We want to be like Black Rock with a trillion under management, and we want to have 25 employees when we do that. They probably have [tens of thousands] of employees. Our goal is to be like them with a skeleton team.”

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May
16

1Mby1M Virtual Accelerator Investor Forum: With Don Hutchinson (Part 3) - Sramana Mitra

Sramana Mitra: We see cap notes a lot in Silicon Valley, but if you go outside of Silicon Valley, people are still using equity vary aggressively. We, very often, see terribly diluted deals at very...

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Original author: Sramana Mitra

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May
16

Coinbase CEO Brian Armstrong to talk the future of cryptocurrency at Disrupt SF

Coinbase has come a long way since its launch in 2012. The company has raised more than $225 million and paved the way for cryptocurrencies to enter the mainstream by providing a digital currency exchange. Which is why we’re absolutely thrilled to have Coinbase co-founder and CEO Brian Armstrong join us on the main stage at TechCrunch Disrupt SF in September.

Armstrong worked as a developer for IBM and consultant at Deloitte before joining Airbnb as a software engineer in 2011. At Airbnb, Armstrong focused on fraud prevention, giving him the opportunity to learn about payment systems across the 190 countries Airbnb serves.

In 2012, Armstrong co-founded Coinbase and gave a budding demographic of cryptocurrency enthusiasts the opportunity to trade in their USD for bitcoins, and later the digital currency of their choice. Coinbase currently serves over 10 million customers across 32 countries, providing custody for more than $10 billion in digital assets.

In fact, Coinbase was valued at $1.6 billion following a $100 million funding round in August 2017.

In April, the company unveiled an early-stage fund for cryptocurrency startups, and acquired Earn.com for $100 million. As part of the acquisition, the company brought on Balaji Srinivasan as its first CTO.

There were also reports that Coinbase approached the SEC to become a licensed brokerage firm and electronic trading venue, which would allow the company to expand beyond the four coins (Bitcoin, Bitcoin Cash, Ethereum, Litecoin) that trade on the platform now.

Just yesterday, Coinbase announced that it would offer a new suite of services aimed at institutional investors, who are beginning to warm up to cryptocurrencies.

There is plenty to discuss with Armstrong come September, and we’re absolutely thrilled to have him join the stellar Disrupt SF agenda. You can head over here to buy yourself tickets. See you there!

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Nov
08

288th 1Mby1M Entrepreneurship Podcast With Jonathan Lewy, Investo - Sramana Mitra

French startup OpenClassrooms is raising $60 million from General Atlantic, with existing investors Citizen Capital, Alven and Bpifrance also participating.

OpenClassrooms is the most popular massive open online course platform in France. But the startup has evolved beyond on-demand courses to provide full-fledged degrees. You can now get a degree certified by the French state by studying full time on OpenClassrooms.

Every month, 3 million users access OpenClassrooms. Many of them just want to learn something and maybe get a certification. But more and more people are following one of the 30 bachelor and master degrees. You can study many things from web and mobile development to data management and marketing.

But OpenClassrooms isn’t just leaving you with a big pile of courses to study. The company has created a community of mentors who will regularly check with you to see how you’re doing. There are 600 mentors working for OpenClassrooms.

These paths aren’t cheap as you’ll need to pay around €300 per month ($350). But it’s still cheaper and more flexible than attending a traditional engineering school right after the baccalauréat. For instance, if you want to work on the side and live in a cheap city, you can do that as you just need a computer and an internet connection.

The company will even guarantee that you’ll find a job after that. If you can’t find a job within six months, OpenClassrooms will pay you back for the degree.

And OpenClassrooms recently unveiled the next step. As OpenClassrooms students easily find a job after getting a degree, the startup started working with companies directly.

IT service company Capgemini is always looking for new people as there’s usually a high turnover in IT service companies. That’s why Capgemini is hiring trainees with OpenClassrooms.

Students learn a new skill and then work part time for Capgemini. OpenClassrooms charges Capgemini directly, students don’t have to pay for their studies and get a job instantly. It’s a win for everyone.

When I first learned about this program, I thought OpenClassrooms had finally found a highly profitable business model. Now, the company has signed deals with Orange and Google.org.

With today’s funding round, the team is going to double in size. “Within a year, OpenClassrooms will provide a hundred digital degrees, including a third of them in English,” co-founder and CEO Pierre Dubuc told me.

Many will focus on digital skills, such as data science, computer science and cybersecurity. But there will also be non-technical degrees around HR, management, accounting, marketing and communication. OpenClassrooms could end up becoming one of the biggest universities in the world.

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May
16

199th 1Mby1M Entrepreneurship Podcast With Deb Kemper, Golden Seeds - Sramana Mitra

Deb Kemper is Managing Director and Chair of the Boston Forum at Golden Seeds, an Angel Group and Micro VC focused exclusively on women entrepreneurs.

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Original author: Sramana Mitra

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May
16

Deliveroo employees are getting shares, riders are getting nothing

Food delivery startup Deliveroo is feeling generous today. The company is handing out equity to all full-time staff members. In other words, 2,000 employees are going to receive the equivalent of $13.5 million in Deliveroo shares.

“Our phenomenal growth and success has been made possible thanks to the hard work, commitment and passion of the people who make this company what it is,” co-founder and CEO Will Shu told Reuters. “And that deserves recognition which is why I want all employees to be owners in Deliveroo and to have a real stake in the company’s future as we expand and grow.”

This is a great way to prove that you care about your employees. And yet, there are a few caveats.

First, the company is currently worth over $2 billion. In total, Deliveroo is just handing out 0.675 percent of the company to its employees. I’m sure plenty of early employees already have equity.

But those who joined more recently aren’t likely to get rich over this — it represents a $6,750 equity bonus per employee on average. And shares usually vest after a certain amount of time.

Second, this is the perfect example of the gig economy. In addition to the usual benefits, full-time employees are getting rewarded once again. If you’re a self-employed rider, Deliveroo doesn’t want to thank you.

Arguably, Deliveroo still thinks that riders are disposable. They might be the ones who pick up food in restaurants and hand it to customers, but they will never be full-time employees.

Sure, Deliveroo and Uber Eats are now providing free accident insurance coverage, but it mostly covers hospital bills. Riders have been asking for better rights, and this insurance package is just a good way to ease the pressure.

Working with contractors at scale is the backbone of Uber, Deliveroo and many other on-demand startups. This way, startups don’t have to pay the minimum wage or expensive benefits. Startups can also terminate their relationships with their ‘partners’ without any consequence.

It’s a great way to pressure your contractors in working more for less money. And today’s move by Deliveroo is further proof that riders are just an afterthought.

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May
16

1Mby1M Virtual Accelerator Investor Forum: With David Blumberg of Blumberg Capital (Part 3) - Sramana Mitra

David Blumberg: I was speaking at a conference in Mexico recently. It was about transportation of the future. I’m not an expert in that, but I’ve got some theories. A lady from Ford Motors got...

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Original author: Sramana Mitra

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May
16

Circle raises $110 million (or 13,300 BTC)

Cryptocurrency startup Circle has raised a $110 million funding round, which values the company near $3 billion. Cryptocurrency mining company Bitmain is leading the round.

Existing investors IDG Capital, Breyer Capital, General Catalyst, Accel, Digital Currency Group and Pantera are investing more money. Blockchain Capital and Tusk Ventures are investing in Circle for the first time. Goldman Sachs also invested in the company in a previous round.

It’s hard to describe Circle in a few words because the company has been active on all fronts. For a really long time, the company pitched itself as a social payment company, a Venmo and Square Cash competitor. But Circle is more focused than ever on cryptocurrencies.

The company has been operating one of the largest over-the-counter trading desks for big cryptocurrency investors and exchanges. Circle Trade manages more than $2 billion a month in transactions and is able to fulfill large orders and provide liquidity.

More recently, the company launched Circle Invest, a really simple mobile app for the U.S. market. It lets you buy and sell Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, Zcash and Monero in just a few taps. It’s a good way to get started with cryptocurrencies without learning about exchanges and order types. It could become a good Coinbase competitor for small cryptocurrency investors.

And Circle also acquired Poloniex, one of the largest cryptocurrency exchanges in the U.S.

But the most interesting projects right now are probably CENTRE and a new tokenized USD coin. There are so many different cryptocurrencies, fiat currencies, exchanges and wallets that it has become hard to make everything work together. Cryptocurrencies still suffer from price volatility, so bitcoin can’t be the common denominator.

That’s why Circle is creating a token that is pegged to the U.S. dollar. The USD Coin is based on an open source framework developed by CENTRE and everything should be audited regularly.

CENTRE is a Circle initiative to create a common framework to connect all electronic wallets. This protocol could let you send money to an Alipay user with your Square Cash balance.

It’s clear that Circle wants to build the infrastructure of the cryptocurrency industry. The company will need to convince multiple industry players to work with Circle, but it could help the cryptocurrency ecosystem as a whole.

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May
16

Step Into The VC Time Machine

May 16, 2018

One of the things humans are bad at is remembering the past and incorporating the lessons they learned from difficult experiences. I’m sure there’s a philosophical word for this, but I’ve now heard the phrase “this time it is different” so many times that it doesn’t register with me as a valid input.

I woke up this morning to Howard Lindzon’s post R.I.P Good Times (Said Sequoia in October, 2008) and Nobody Knows Anything pointing to David Frankel’s tweet:

.@sequoia R.I.P. Good Times is nearly 10 years old! Wonder how many of today’s young seed investors have even heard of it … https://t.co/PBjVxirzew pic.twitter.com/hnjj4y8FNn

— David Frankel (@dafrankel) May 15, 2018

All of this ultimately led to me reviewing Sequoia’s classic slide deck from 2008.

I remember reading it in 2008. We were about a year into our first Foundry Group fund, which we raised in 2007. That now feels like a very long time ago.

I encourage everyone to review the deck. It would be awesome if an economist (Ian Hathaway, are you out there?) made a new deck with an update to 4 through 38 that extended the time frame (and analysis) to 2018.

Also published on Medium.

Previous Post
Original author: Brad Feld

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Nov
20

Catching Up On Readings: Media Cross Ownership - Sramana Mitra

As we increasingly hear about automation, artificial intelligence and robots taking away industrial jobs, Parsable, a San Francisco-based startup sees a different reality, one with millions of workers who for the most part have been left behind when it comes to bringing digital transformation to their jobs.

Parsable has developed a Connected Worker platform to help bring high tech solutions to deskless industrial workers who have been working mostly with paper-based processes. Today, it announced a $40 million Series C cash injection to keep building on that idea.

The round was led by Future Fund with help from B37 and existing investors Lightspeed Venture Partners, Airbus Ventures and Aramco Ventures. Today’s investment brings the total to nearly $70 million.

The Parsable solution works on almost any smartphone or tablet and is designed to enter information while walking around in environments where a desktop PC or laptop simply wouldn’t be practical. That means being able to tap, swipe and select easily in a mobile context.

Photo: Parsable

The challenge the company faced was the perception these workers didn’t deal well with technology. Parsable CEO Lawrence Whittle says the company, which launched in 2013, took its time building its first product because it wanted to give industrial workers something they actually needed, not what engineers thought they needed. This meant a long period of primary research.

The company learned, it had to be dead simple to allow the industry vets who had been on the job for 25 or more years to feel comfortable using it out of the box, while also appealing to younger more tech-savvy workers. The goal was making it feel as familiar as Facebook or texting, common applications even older workers were used to using.

“What we are doing is getting rid of [paper] notebooks for quality, safety and maintenance and providing a digital guide on how to capture work with the objective of increasing efficiency, reducing safety incidents and increasing quality,” Whittle explained.

He likens this to the idea of putting a sensor on a machine, but instead they are putting that instrumentation into the hands of the human worker. “We are effectively putting a sensor on humans to give them connectivity and data to execute work in the same way as machines,” he says.

The company has also made the decision to make the platform flexible to add new technology over time. As an example they support smart glasses, which Whittle says accounts for about 10 percent of its business today. But the founders recognized that reality could change and they wanted to make the platform open enough to take on new technologies as they become available.

Today the company has 30 enterprise customers with 30,000 registered users on the platform. Customers include Ecolab, Schlumberger, Silgan and Shell. They have around 80 employees, but expect to hit 100 by the end of Q3 this year, Whittle says.

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May
16

Gfycat starts rolling out 360 degree GIF content

GIFs offer a way to compress a ton of information into a small amount of space, and while Gfycat has positioned itself as more of a short-form video centric platform, it’s going to take a step further to see what a step beyond a standard GIF looks like.

The company today said it would be rolling out 360 degree GIF-like short form videos, which will allow users to plant themselves in the middle of what is effectively a looping video like a GIF. While that presents much more of a challenge to users for generating content, CEO Richard Rabbat said the proliferation of tools like 3D cameras and content from the actual producers like video studios would make it an increasingly popular way to interact with short-form content in a compact form factor.

“We’ve always thought that GIFs are amazing from many perspectives,” Rabbat said. “That goes beyond whether you’re looking at the content to use it in messaging, or you’re consuming it for entertainment value, or you’re using it for decoration in the case of the augmented reality effort we’re working on. We want people to really get excited about how they consume the content to the point where they can see the subjects of the content in a much more lifelike way, and really get excited about that.”

It’s not going to be all that unfamiliar from 360 degree videos you might find on Facebook or other platforms. Users on desktop can use their mouse to move a GIF around, while on mobile devices users can pan their phone around in order to see different parts of the GIF. The idea is to give users a way to have a more robust interaction with a piece of content like a GIF in a compact experience without having to strap on a VR headset or anything along those lines.

The company is starting off by rolling out some 360 degree content from Paramount, which is producing 360 degree content around its Mission Impossible films. And while a lot of content on Gfycat — or other platforms — comes from shows, movies or games along those lines, it makes more sense for those studios to use these kinds of tools to increase awareness for their shows or movies.

via Gfycat

There are a lot of companies working on figuring out the best messaging experiences around GIFs. But Google acquiring Tenor, a GIF search tool that works across multiple platforms, may have set a bare minimum bar for the value of companies that are looking to help users share GIFs with their friends. Gfycat positions itself as something that’s geared toward more creator tools, and recently said it hit 180 million monthly active users.

“We’re creating experiences that we think are going to enable others and inspire others to create that same kind of content,” Rabbat said.” We expect it’s going to be a subset of what people do with 2D, but a much more immersive experience where people will spend more time looking at the content. From a consumption perspective, by not requiring people to put on VR headsets, we’re making it much more consumer friendly.”

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May
16

Lemonade wants to rewrite the insurance policy itself

Lemonade has made some big moves in the world of insurance. The company uses AI and bots to sell insurance, and has flipped the business model to ensure that Lemonade is never in conflict with customers filing insurance claims.

But the product itself, the actual insurance policy, hasn’t changed much at all. For decades, insurance companies have been held to long, tedious legalese in their insurance contracts. In Lemonade’s case, the document is more than 40 pages long and incredibly difficult to understand.

For a company that wants to make buying insurance as easy and as consumer-centric as possible, the very product they sell is in complete opposition to that. Which is why Lemonade is re-writing the policy from scratch.

“I’m a recovering attorney, and I’ve been clean for 20 years,” said Lemonade CEO and cofounder Daniel Schreiber. “I think my English is pretty good, and I have a passing familiarity with insurance and generally I can’t understand this insurance policy. To do the next big thing in insurance means changing insurance. It’s not been done in generations. This is a historic document that’s been optimized around lawyers.”

So Lemonade has re-written the whole thing to read like a blog post. Policy 2.0, according to Schreiber, is meant to give consumers a clear and easy way to understand what is and what is not covered in their insurance policy.

But, in a little bit of a twist, Lemonade is open-sourcing the policy on GitHub. Anyone, from state regulators to consumer advocacy groups to Lemonade competitors or even interested customers can make edits and contributions to the policy. Plus, Lemonade is opening up use of the policy to other insurance providers under the GNU’s Free Documentation License.

Part of this has to do with transparency to consumers, but another part is simply about Lemonade’s greater mission of making insurance simple.

“We sold you a policy on your phone,” said Schreiber. “We want a policy that makes sense on a five-inch screen.”

I asked Schreiber whether or not there is any concern over rewriting a policy in more plain language when historically, lawyers use specific language to stay within the realms of legal precedent and remove any grey areas that may be litigated.

“Anytime you abandon language that’s been litigated for years you invite legal uncertainty,” answered Schreiber. “But we think if you’re optimizing for the consumer, giving them clarity into exactly what’s covered and exactly what isn’t, you won’t feel cheated if we can’t cover things because you’ll see that you had that info all along, in plain English.”

One hurdle, however, will be regulators. A good deal of the language in that 10,000 word-long insurance policy is legally required to be in the document. This change from Lemonade requires the company to work with regulators to allow the new policy to be sold, and that conversation differs from state to state.

That’s why Schreiber believes Policy 2.0 won’t be available for purchase until sometime in 2019, rolling out on a statewide basis as is approved by regulators.

That said, Schreiber said he’s already in conversation with regulators and is seeing willingness to be flexible on this.

When Policy 2.0 does come to the main stage, current Lemonade subscribers will be able to immediately change over to the new policy or keep their original policy.

Lemonade has raised a total of $180 million, including a whopping $120 million round led by SoftBank from December.

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Nov
19

Pact Coffee founder steps down from CEO role as London startup looks to B2B for growth

Sometimes I think of spreadsheets as the dirty secret of the IT world today. We’ve seen a huge explosion in the number of productivity tools on the market tailored to help workers with different aspects of doing their job and organising their information, in part to keep them from simply dumping lots of information into Excel or whatever program they happen to use. And yet, spreadsheets are still one of the very, very most common pieces of software in use today to organise and share information: Excel alone now has around 1 billion users, and for those who are devotees, spreadsheets are not going to go away soon.

So it’s interesting that there are now startups — and larger companies like Microsoft — emerging that are tapping into that, creating new services that still appear like spreadsheets in the front end, while doing something completely different in the back.

One of the latest is a startup called dashdash, a startup out of Berlin and Porto that is building a platform for people, who might to be programmers but know their way around a spreadsheet, to use those skills to build, modify and update web apps.

The dashdash platform looks and acts like a spreadsheet up front, but behind the scenes, each ‘macro’ links to a web app computing feature, or a design element, to build something that ultimately will look nothing like a spreadsheet, bypassing all the lines of code that traditionally go into building web apps.

The startup is still in stealth mode, with plans to launch formally later this year. Today, it’s announcing that it has received $8 million in Series A funding to get there, with the round being led by Accel, with participation from Cherry Ventures, Atlantic Labs, and angel investors including Felix Jahn, founder of Home24. (It’s raised $9 million to date including $1 million in seed funding.)

Co-founded by serial entrepreneurs Humberto Ayres Pereira and Torben Schulz — who had also been co-founders of food delivery startup EatFirst — Ayres Pereira said that the idea came out of their own observations in work life and the bottleneck of getting things fixed or modified in a company’s apps (both internal and customer-facing).

“People have a lot of frustration with the IT department, and their generally access to it,” he said in an interview. “If you are part of an internet business, it’s very hard to get features prioritised in an app, no matter how small they are. Tech is like a big train on iron tracks, and it can be hard to steer it in a different direction.”

On the other hand, even among the less technical staff, there will be proficiency with certain software, including spreadsheets. “Programming and spreadsheets already store and transform data,” Ayers Pereira said. “There are already a lot of people trying to do more with incumbent spreadsheets, and [combining that with] non-IT people frustrated at having no solution for working on apps, we saw an opportunity to use this to build an elegant platform the empower people. We can’t teach people to program but we can provide them with the tools to do the exact same job.”

While in stealth mode, he said that early users have ranged from smaller businesses such as pharmacies, to “a multi-billion-dollar internet company.” (No names, of course, but it’s interesting to me that this problem even exists at large tech businesses.)

Dashdash is not the only company that is tapping this opportunity. The other week, and IoT startup called Hanhaa launched a service that would let those using Hanhaa IoT sensors in their networks to monitor and interact with them by way of an Excel spreadsheet — another tip of the hat to the realisation that those who might need to keep tabs on devices in the network might not be the people who are the engineers and technicians who have set them up.

That, in turn, is part of a bigger effort from Microsoft to catapult Excel from its reputation as a piece of clunky legacy software into something much more dynamic, playing on the company’s push into cloud services and Office 365.

In September of 2017, Microsoft gave a developer preview of new “streaming functions” for Excel on Office 365, which lets developers, IT professionals and end users the ability to bring streams of data from a variety of sources such as websites, stock tickers and hardware directly into a cell or cells in an Excel spreadsheet, by way of a custom function. “Because Excel is so widely used and familiar to so many people, the ability to do all kinds of amazing things with that data and without complex integration is now possible,” said Ben Summers, a senior product manager for the Office 365 ecosystem team, in a statement to TechCrunch.

That ability to remove the bottleneck from web app building, combined with the track record of the founders, are two of the reasons that Accel decided to invest before the product even launched.

“We believe in dashdash’s mission to democratise app creation and are excited to back Humberto and Torben at such an early stage in their journey,” said Andrei Brasoveanu, the Accel principal who led the deal. “The team has the experience and vision to build a high-impact company that brings computing to the fingertips of a broad audience. Over the past decade we’ve seen a proliferation of web services and APIs, but regular business users still need to rely on central IT and colleagues with development skills to leverage these in their day-to-day processes. With dashdash anyone will be able to access these powerful web services directly with minimal effort, empowering them to automate their day to day tasks and work more effectively.”

With every tool that emerges that frees up accessibility to more people — be they employees or consumers — there are inevitably questions about how that power will be used. In the case of dashdash, my first thought is about those who I know who work in IT: they generally don’t want anyone able to modify or “fix” their code, lest it just creates more problems. And that’s before you start wondering about how all these democratised web apps will look, and if they might inadvertently will add to more overall UI and UX confusion.

Ayres Pereira said dashdash is mindful of the design question, and will introduce ways of helping to direct this, for example for companies to implement their own house styles. And similarly, a business can put in place other controls to help channel how web apps created through dashdash’s spreadsheet interface ultimately get applied.

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May
16

Oxford-based MeVitae wants to scale the hiring process and remove unconscious bias

The HR departments of large companies face a common challenge: how to scale the hiring process when they receive hundreds if not thousands of applicants, and how to remove unconscious bias so the best or most suitable candidates are shortlisted. That’s the specific problem MeVitae, an Oxford-based startup founded by neuroscientist Riham Satti and computer scientist Vivek Doriaiswamy, has set out to solve.

Dubbed “Augmented Intelligence,” more broadly the burgeoning company is developing AI technology that uses what Satti describes as “cognitive techniques” designed to compensate for the limitations of humans.

The premise — in part backed up by her neuroscience research at Oxford University — is that our brains have limitations that restrict our cognitive ability, including the relatively slow speed when processing information, unconscious biases, and limited memory. Limitations, she says, that machines do not possess. Applying to this to various aspects of recruitment is the startup’s initial bet.

Intended to be deployed after a new job opening has been advertised, the MeVitae software plugs into a company’s current Application Tracking System. It then sifts through all of the applications/CVs that have been received and analyses each CV (relative to the job spec) giving it a score.

“This is done by analysing every component of a CV (e.g. education, experience etc.) and using the web to reason and validate each score,” explains Satti.

The hiring company then receives the ranked and shortlisted applicants within their ATS system, and — crucially — is also able to see a “road map” explaining MeVitae’s reasoning behind each score. In addition, through the use of NLP, MeVitae takes each CV and find parts of it that could result in discrimination (e.g. gender, ethnicity) and redacts this information for an employer i.e. CV blinding.

The result is that employers now have ranked and redacted applicant CVs and can quickly shortlist top and diverse talent. “The ranked and anonymised candidates are provided to the recruiter/employer of the company to review,” says the MeVitae co-founder. “The employer will decide who they want to interview from the shortlist… [and] over time the system learns from each employer’s choices for more intelligent decision-making”. In other words, the longer MeVitae is employed by an individual company the more responsive it becomes to that company’s hiring priorities and isn’t a one size fits all solution.

Meanwhile, MeVitae is disclosing that it has raised £500,000 in funding, in a round led by angel investor club Startup Funding Club. Others participating include Force Over Mass, Twenty Ten Capital, BBH ZAG (brand arm of Bartle Bogle Hegartyand), and the tax-payer funded London Co-Investment Fund (launched by the Deputy Mayor of London). Dhiraj Mukherjee, (co-founder of Shazam), Simon Samuel (search and recruitment executive), and Geoff Hughes (Microsoft director and Honorary Research Associate at UCL) have also invested and join the MeVitae board.

Prior to this, the startup has been funded by a number of grants, totalling around £250,000. These came from Innovate UK, European Space Agency BIC, and Regional Growth Fund, amongst others. The funding was used to finance over 3 years of R&D as MeVitae built the technology and got its current product offering to market.

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May
07

Locatee raises $4M Series A for its workplace analytics platform

Teatime Games, a new Icelandic “social games” startup from the same team behind the hugely popular QuizUp (acquired in by Glu Mobile), is disclosing $9 million in funding, made up of seed and Series A rounds.

Index Ventures led both, but have been joined by Atomico, the European VC fund founded by Skype’s Niklas Zennström, for the $7.5 million Series A round. I understand this is the first time the two VC firms have done a Series A deal together in over a decade.

Both VCs have a decent track record in gaming. Index counts King, Roblox and Supercell as previous gaming investments, whilst Atomico also backed Supercell, along with Rovio, and most recently Bossa Studios.

As part of the round, Guzman Diaz of Index Ventures, Mattias Ljungman of Atomico, and David Helgason, founder of Unity, have joined the Teatime Games board of directors.

Meanwhile, Teatime Games is keeping shtum publicly on exactly what the stealthy startup is working on, except that it plays broadly in the social and mobile gaming space. In a call with co-founder and CEO Thor Fridriksson yesterday, he said a little more off the record and on condition that I don’t write about it yet.

What he was willing to describe publicly, however, is the general problem the company has set out to solve, which is how to make mobile games more social and personalised. Specifically, in a way that any social features — including communicating with friends and other players in real-time — enhances the gameplay rather than gets in its way or is simply bolted on as an adjunct to the game itself.

The company’s macro thesis is that games have always been inherently social throughout different eras (e.g. card games, board games, arcades, and consoles), and that most games truly come to life “through the interaction between people, opponents, and the audience”. However, in many respects this has been lost in the age of mobile gaming, which can feel like quite a solitary experience. That’s either because they are single player games or turn-based and played against invisible opponents.

Teatime plans to use the newly disclosed investment to double the size of its team in Iceland, with a particular focus on software engineers, and to further develop its social gaming offering for third party developers. Yes, that’s right, this is clearly a developer platform play, as much as anything else.

On that note, Atomico Partner Mattias Ljungman says the next “breakout opportunity” in games will see a move beyond individual studios and titles to what he describes as fundamental enabling technologies. Linked to this he argues that the next generation of games companies being developed will “become ever more mass market and socially connected”. You can read much more on Ljungman and Atomico’s gaming thesis in a blog post recently published by the VC firm.

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May
16

Aircall raises another $29 million

French startup Aircall has raised a funding round of $29 million for its cloud based call center solution. Draper Esprit led the round with NextWorld Capital, Balderton Capital and Newfund also participating.

The company has raised $40.5 million in total. Aircall participated in the Startup Battlefield at TechCrunch Disrupt SF a few years ago. The company first started at eFounders.

Aircall is following the software-as-a-service playbook. First, you take a boring industry like phone systems for large support and sales teams. Second, you bet everything on software. And third, you keep adding new features and integrations, and chasing new customers.

The company now has two offices in New York and Paris and handles millions of calls every day. With today’s funding round, the company plans to hire more people in both offices.

When you sign up to Aircall, you get virtual phone numbers in one or multiple countries. You can then configure a greeting message, add business hours and handle your call queue.

But the magic happens when you have multiple people handling sales or support calls. When someone calls, it can ring multiple people at once or someone specific first, then a second person if the first person isn’t available, etc. You get an overview of all your calls so you can assign them, tag them and more.

Aircall doesn’t work in a vacuum. So you can integrate Aircall with CRMs and other solutions like Salesforce, Zendesk and Zoho. The startup also launched a deep integration with Intercom that lets you switch from a text conversation to a phone call from the popup window.

It’s hard to list all the features right here. But chances are that if you’re running a call center, you’ll have everything you need for your team. Aircall currently costs $30 to $50 per user and per month to access all of this.

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May
15

MemSQL raises $30M Series D round for its real-time database

MemSQL, a company best known for the real-time capabilities of its eponymous in-memory database, today announced that it has raised a $30 million Series D round, bringing the company’s overall funding to $110 million. The round was led by GV (the firm you probably still refer to as Google Ventures) and Glynn Capital. Existing investors Accell, Caffeinated Capital, Data Collective and IA Ventures also participated.

The MemSQL database offers a distributed, relational database that uses standard SQL drivers and queries for transactions and analytics. Its defining feature is the combination of its data ingestions technology that allows users to push millions of events per day into the service while its users can query the records in real time. The company recently showed that its tools can deliver a scan rate of over a trillion rows per second on a cluster with 12 servers.

The database is available for deployments on the major public clouds and on-premises.

MemSQL recently announced that it saw its fourth-quarter commercial booking hit 200 percent year-over-year growth — and that’s typically the kind of growth that investors like to see, even as MemSQL plays in a very competitive market with plenty of incumbents, startups and even open-source projects. Current MemSQL users include the likes of Uber, Akamai, Pinterest, Dell EMC and Comcast.

“MemSQL has achieved strong enterprise traction by delivering a database that enables operational analysis at unique speed and scale, allowing customers to create dynamic, intelligent applications,” said Adam Ghobarah, general partner at GV, in today’s announcement. “The company has demonstrated measurable success with its growing enterprise customer base and we’re excited to invest in the team as they continue to scale.”

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