Feb
05

Bootstrapping with Sophisticated Strategy: Rob Douglas, CEO of BioConnect (Part 1) - Sramana Mitra

Meet Spot, a beautifully designed mobile app to control your cryptocurrencies. Spot looks like a portfolio-tracking app. But the company has built a strong foundation to add more features in the coming months. Spot wants to be your unique gateway to the world of cryptocurrencies.

“Spot’s vision isn’t to build a portfolio tracker — we went a bit overboard with this feature,” co-founder and CEO Edouard Steegmann told me. “Eventually, we want to become the app to manage all your cryptos, a sort of Revolut but with a crypto DNA.”

When you first install the app, you can connect it to your existing wallets by adding public addresses. Even if you store your tokens on a hardware wallet, Spot can read the public details of your wallet to show them in the app.

“We have our own nodes on Ethereum, Bitcoin, Litecoin, Stellar and others to recover the amount on your wallet,” Steegmann said. Data is also cross-checked with third-party services to make sure that everything is fine.

Spot also lets you connect to an exchange account using API keys. Right now, the app supports Binance, Kraken, Bitfinex and Poloniex, but the company already plans to add more exchanges.

The app then gives you a detailed overview of your holdings across all services and wallets. You can see detailed charts, and discover which token is performing better than the rest. It’s also one of the most well-designed mobile apps I’ve seen this year — the animations and interactions are gorgeous.

But Spot doesn’t rely on an API to get pricing information for each token. “We’ve rebuilt CoinMarketCap from the ground up, and we’re one of the few companies that have done it,” Steegmann said. The company stores pricing information for dozens of tokens across 150 exchanges. That’s a lot of pairings.

If you tap on the Spot logo at the top of the app, you can see the maximum value of your portfolio if you cash out on exchanges with the highest prices for your tokens. The company makes sure that there’s enough volume to show you coherent prices.

Spot thinks that controlling your own data is too important to rely on API calls. When you have your own data, you don’t have any API rate limits, you don’t have a major dependency and you can scale more calmly.

Up next, you’ll be able to trade directly in the app. The company isn’t going to build its own exchange, but you can expect to buy and sell tokens on a third-party exchange without having to visit the website.

“We think that many things will be tokenized and that there’s no user-friendly interface to transfer, receive, buy and sell,” Steegmann said.

The company raised a $1.2 million round (€1.056 million to be exact) from Kima Ventures and business angels, including Eric Larchevêque and Thomas France from Ledger, Jean-Daniel Guyot, Thibaud Elzière, Eduardo Ronzano, Nicolas Steegmann, Sébastien Lucas and Nicolas Debock.

Disclosure: I own small amounts of various cryptocurrencies.

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Dec
21

CherryHome raises $5.2M to apply AI to home care cameras, detecting behavior changes

A new startup using AI to look after elderly people at home has raised a new round of funding to apply its platform to detect changes in gait or behavior, falls or stumbles. In other words, it could start to predict changes in long-term health.

CherryHome, the home AI security system created by startup Cherry Labs, has raised $5.2 million in funding from GSR Ventures to drive the technology’s use for in-home senior care. CherryHome uses its proprietary computer vision algorithms to interpret camera data into virtual “skeletons.” These are used by the AI to understand and analyze home events and people’s behaviors, such as how someone might develop a limp over time, for instance.

The startup competes with Safely You, which sends alerts in response to very obvious falls; Nest and Lighthouse, which tend to only offer very basic AI over its imaging; and Amazon’s Ring, which only offers outdoor security.

With CherryHome, all information is processed locally, so the video doesn’t leave the house, while the senior citizen is replaced in the video with a virtual “stick-person” to preserve their privacy. This last aspect, in particular, is a really good idea.

With this new round of funding, CherryHome has signed pilot deals with TheraCare in-home care-giving service and TriCura, a tech ecosystem for care agencies. Both are based in the Bay Area.

Max Goncharov, CEO and co-founder of CherryHome says: “Understanding human behavior has a long list of applications, from home security to in-home senior care to the overall goal of making smart homes totally autonomous. But improving senior care is arguably one of the most important areas for technological improvement.” He says seniors currently make up 15 percent of the U.S. population, and by 2030, one in five Americans will be of retirement age. Several studies show the majority of those people wish to remain at home, as opposed to moving into an assisted-living facility.

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Dec
21

Join us in Las Vegas during CES

We will be holding a small event during CES in Las Vegas and we want to see you! We’re looking to meet some cool hardware and crypto startups, so the good folks at Work In Progress have opened up their space to us and 200 of you all to hold a meetup and pitch-off.

The event will be held at Work In Progress, 317 South 6th Street on Wednesday, January 9, 2019 between 6:00 PM – 9:00 PM PST.

There are only 200 tickets, so if you want to come please pick one up ASAP. The meetup is open to everyone, so head over if you’d like to talk tech. You can pick up a ticket here.

If you’d like to pitch at the event I’ll be picking 10 companies that will have three minutes to pitch without slides. Because this is a hardware event I recommend bringing a few of your items to show off. If you’d like to pitch, fill this out and I will contact those who will be coming up on stage.

See you in Vegas!

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Dec
21

1Mby1M Virtual Accelerator Investor Forum: With Evangelos Simoudis of Synapse Partners (Part 2) - Sramana Mitra

Sramana Mitra: What fund size are we talking? What size of checks are we talking? Evangelos Simoudis: The second part of the question is more important. We invest in every stage if they have a little...

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Original author: Sramana Mitra

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Dec
21

Can Oracle Buy Its Way to Win Over Amazon? - Sramana Mitra

Oracle (NYSE: ORCL) has had a few rough quarters in the recent past. Analysts are concerned that it is taking longer than expected to deliver on the cloud strategy. The recently announced results...

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Original author: MitraSramana

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Dec
21

Thought Leaders in Online Education: Dror Ben Naim, CEO of Smart Sparrow (Part 5) - Sramana Mitra

Sramana Mitra: What are the emerging trends in the space and what are the open problems? If you were starting a company today, where would you start one? Dror Ben Naim: I’m a CEO of a company and...

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Original author: Sramana Mitra

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Dec
20

Zynga to acquire Small Giant Games, the maker of Empires & Puzzles, for $700M

Social game developer Zynga has entered into an agreement to acquire Small Giant Games, the startup behind the popular mobile game Empires & Puzzles, in a deal expected to total $700 million.

Zynga, which has tumbled since its 2011 Nasdaq initial public offering, will initially acquire 80 percent of Small Giant Games for $560 million, composed of $330 million in cash and $230 million of unregistered Zynga common stock. Zynga will fund part of the transaction with a $200 million credit facility.

“We’ve been impressed by the quality and momentum of Empires & Puzzles as we add another Forever Franchise into Zynga’s portfolio,” Zynga chief executive officer Frank Gibeau said in a statement. “Small Giant has created an innovative game that delivers a unique player experience that engages over the long term.”

The deal is expected to close on January 1. Zynga will purchase the remaining 20 percent of Small Giant over the next three years “at valuations based on specified profitability goals.”

Helsinki-based Small Giant Games had raised $52 million in equity funding from EQT Ventures, Creandum, Spintop Ventures, Profounders and others since it was founded in 2013. The company reported $33 million of revenue for Empires & Puzzles, its most popular game, 10 months after its launch in 2017. Small Giant, which is also behind Alliance Wars and Season 2: Atlantis, says they exceeded 2017’s revenue just four months into 2018.

“Our studio was founded on the idea that small, skillful teams can accomplish giant things, and I am confident that partnering with Zynga is the right next step in our evolution,” Small Giant CEO Timo Soininen said in a statement. “We will now operate as a separate studio within Zynga, maintaining our identity, culture and creative independence. By leveraging the expertise and support from the wider Zynga team, we will amplify the reach of Empires & Puzzles and the new games in our development pipeline.”

Zynga, founded in 2007, is the developer of FarmVille, Zynga Poker, Words with Friends and several other mobile games. The company reported revenues of $248.88 million for the quarter ended September 2018, failing to meet analyst estimates.

Zynga expects to bring in $243 million in revenue in the fourth quarter of 2018.

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Dec
20

1Mby1M Virtual Accelerator Investor Forum: With Evangelos Simoudis of Synapse Partners (Part 1) - Sramana Mitra

Responding to a popular request, we are now sharing transcripts of our investor podcast interviews in this new series. The following interview with Evangelos Simoudis was recorded in November 2018....

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Original author: Sramana Mitra

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Dec
20

What Could be Next for Salesforce? - Sramana Mitra

Salesforce.com (NYSE: CRM) continues to stun the market with a performance that outpaces all expectations. The market was so pleased with Salesforce’s recently reported results that the stock...

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Original author: MitraSramana

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Jan
21

Senators reportedly wore Apple Watches to the impeachment trial, seemingly violating the electronics ban (AAPL)

Michel Morvan: The CEO has to decide to delay these investments and to use the money for some maintenance for some other equipment. To solve it, they have to make choices. This is the first problem....

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Original author: Sramana Mitra

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Dec
20

Earnin raises $125M to help workers track and cash out wages in real time

Before Ram Palaniappan founded Earnin, he developed a system for employees at a payments company called UniRush, where he spent eight years as president. If you needed money before payday, he would write you a check from his checking account and when payday rolled around, employees would reimburse him.

Despite being paid what Palaniappan thought were fair wages, his workers often found themselves in a bind, needing access to wages they couldn’t expect to see in their own bank accounts for days.

“This is such a core pain point,” Palaniappan told TechCrunch. “Over three-fourths of the country live paycheck to paycheck … It’s an issue of fairness. We all have gotten used to getting paid every two weeks, but most employees would rather be paid before they work.”

Palaniappan decided to transform what he had been doing as a favor to employees into a real business with Earnin (formerly known as Activehours), a startup that helps hourly, gig and salary workers track their earnings and transfer them to their checking accounts in real time using a mobile application. Today, the company is announcing a $125 million Series C funding from top-tier investors DST Global, Andreessen Horowitz, Spark Capital, Matrix Partners, March Capital Partners, Coatue Management and Ribbit Capital. Palaniappan declined to disclose the valuation.

Earnin founder and chief executive officer Ram Palaniappan

Here’s how it works: An employee signs up on the Earnin app and connects their bank account. Earnin infers the person’s pay cycle and debits their account the amount they’ve borrowed on their payday. Earnin charges no fees or interest; instead, it operates on a pay it forward revenue model some would balk at. Earnin users have the option to “tip” the app after each transaction and that tip, in turn, is used to fund the next user’s withdrawal. If a user tips more than Earnin thinks is reasonable for the given withdrawal, it will notify the user and give them the option to dial back the tip amount.

What the company has found is that users are usually more than happy to contribute to the Earnin community of workers.

“So often, people are trying to help each other out,” Palaniappan said. “That’s the most powerful piece — how much support the community is providing to each other.”

Earnin was launched in 2014 and has previously raised $65 million in venture capital funding. With the latest investment, it will expand its engineering and product teams across its offices in Palo Alto — where it’s headquartered — as well as in Cincinnati and Vancouver.

The app, often among the App Store’s top 10 financial apps, has more than 1 million downloads, the company says, and is used by employees at more than 50,000 companies — many of which check the app every day. Palaniappan says its users are working more than 15 million hours per week. If each user works an estimated 40 hours per week, that means the app has roughly 375,000 weekly active users.

He added that the startup’s growth in the last four years has been “quite remarkable.” Given the investor support it’s received, it’s likely to step into “unicorn” territory soon. Ribbit Capital, for example, is a leading fintech investing firm with capital invested in Coinbase, Revolut, Gusto, Wealthfront, NuBank, Brex and more.

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Feb
01

500 Startups-backed Tamatem raises $2.5M to localise games for Arabic-speaking market

Boosted has scored some serious cash as it looks to move beyond the world of electric skateboards to conquer new forms of personal transportation.

The startup announced today that it has closed a $60 million round of Series B funding co-led by Khosla Ventures and iNovia Capital. Stanford-StartX Fund and Bay Meadows also participated in the round. Boosted has now raised north of $70 million.

Founded in 2012, the company is the most recognizable name in the growing field of electric skateboards, but Boosted is now looking to grow its ambitions to new personal transportation verticals in the “light vehicle type” category.

So, does this mean Boosted is building a scooter?

Well, that certainly seems like a serious possibility, though we mainly just have a statement from Khosla Ventures partner Samir Kaul to go off of at the moment.

“From day one, Boosted has been built as a scalable light electric vehicle company that can expand its portfolio to all kinds of vehicle form factors, including perfecting the vehicle types we see on the street today, and introducing others that are more novel,” Kaul wrote in a release. “We’re very much looking forward to 2019 and sharing what is coming next.”

The company’s bread-and-butter has long been their longboards, but they switched things up a little bit this year when they introduced the $749 Boosted Mini S. The shortboard shrunk the company’s form factor, but more critically lowered the cost of entry to their line of products.

The company also pushed further into the high-end with the $1,599 Boosted Stealth. More interestingly, the new line of hardware started being built entirely in-house. The wheels, the decks and the trucks are all Boosted-built.

With $60 million in fresh funding, investors are obviously channeling some of their newfound excitement in bike and scooter transportation platforms into the Boosted brand. While the on-demand platforms have largely been the ones gathering venture cash to date, Boosted has developed a pretty solid brand name for itself in the electric skateboard space, one that can probably step into new vehicle verticals with a certain level of prestige already attached.

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Sep
01

Berlin Brands Group, now valued at $1B+, raises $700M to buy and scale merchants that sell on marketplaces like Amazon

After a long year fighting underage use of its products, Juul Labs has today struck a deal with Altria Group, the owners of Philip Morris USA and makers of Marlboro cigarettes.

The deal values Juul at $38 billion, according to Bloomberg, and injects the company with a fresh $12.8 billion in exchange for a 35 percent stake in Juul Labs.

Here’s what Juul Labs CEO Kevin Burns had to say in a prepared statement:

We understand the controversy and skepticism that comes with an affiliation and partnership with the largest tobacco company in the US. We were skeptical as well. But over the course of the last several months we were convinced by actions, not words, that in fact this partnership could help accelerate our success switching adult smokers. We understand the doubt. We doubted as well.

He goes on to explain the strict criteria Juul Labs had for a potential investor, particularly one from the Big Tobacco space. For one, Altria entered into a standstill agreement that limits to 35 percent the company’s ownership in Juul. Altria also must use its database and its distribution network to get out to current smokers the message of Juul.

For the past year, many have seen Juul as a dangerous toy for teenagers. In November, FDA Commissioner Scott Gottlieb announced new measures for the e-cig industry meant to keep the products out of the hands of teens. One of those measures includes restricting the sale of flavored non-combustible tobacco products beyond the usual cigarette flavors of tobacco and menthol.

But after nearly a year of playing defense, this new deal marks a bit of an offensive push from Juul Labs. The company has always stressed that its main goal is to give smokers a meaningful alternative to combustible cigarettes. Partnering with Big Tobacco may not seem like the best way to do that, optically speaking. But Altria has agreed to a few measures that would get into the hands of actual smokers information about Juul, including:

providing Juul with access to its retail shelf space, meaning that Juul’s tobacco and menthol products will be merchandized right alongside Altria combustible cigarettesAltria will include direct communications about Juul to adult smokers through cigarette pack inserts and mailings via Altria companies’ databasesAltria will support Juul via its logistics and distribution networks, as well as its sales team, which works with more than 230,000 retail locations

In the release, Altria said that part of the reason for the investment is simply that the organization understands change is coming to the tobacco industry.

Howard Willard, Altria’s chairman and chief executive officer, had this to say in a prepared statement:

We are taking significant action to prepare for a future where adult smokers overwhelmingly choose non-combustible products over cigarettes by investing $12.8 billion in JUUL, a world leader in switching adult smokers. We have long said that providing adult smokers with superior, satisfying products with the potential to reduce harm is the best way to achieve tobacco harm reduction. Through JUUL, we are making the biggest investment in our history to achieve that goal. We strongly believe that working with JUUL to accelerate its mission will have long-term benefits for adult smokers and our shareholders.

Altria has made a few big moves lately, including acquiring a 45 percent stake in cannabis company Cronos earlier this month. The company also announced this month that it would discontinue its own e-cig products, including all MarkTen and Green Smoke e-vapor products, and VERVE oral nicotine products.

“This decision is based upon the current and expected financial performance of these products, coupled with regulatory restrictions that burden Altria’s ability to quickly improve these products,” read the press release. “The company will refocus its resources on more compelling reduced-risk tobacco product opportunities.”

Now we know that those opportunities look like an extra-long thumb drive called Juul.

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Dec
20

How Can We Continue to Use Facebook Without Facebook Manipulating Us? - Sramana Mitra

The media is currently rife with articles about Facebook’s various nefarious practices and sinister violations of user privacy. Against that backdrop, I would like to invite my readers to a slightly...

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Original author: Sramana Mitra

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Dec
20

Thought Leaders in Online Education: Dror Ben Naim, CEO of Smart Sparrow (Part 4) - Sramana Mitra

Sramana Mitra: What are you seeing in terms of adoption in the school systems? Dror Ben Naim: Everywhere we look, we’re seeing great interest in the area of personalized learning. It’s not just a...

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Original author: Sramana Mitra

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Aug
31

Sprocket Games raises $5M for its debut title, a social adventure game

Gamelearn, which develops video games to deliver corporate training, has scored $5 million in Series A funding. Participating in the new financing round is previous backer Kibo Ventures, along with Oak3Capital, All Iron Ventures, UL Invest, and Inveready.

The Madrid-based startup says that will use the new capital to boost the company’s production of “serious games” and reinforce its international presence. It currently has customer base of 2,000 clients, spanning 50 countries. Those clients include LG, Thyssen Krupp, UPS, Hyundai, P&G, KPMG, Tetrapak, and Merck&Co.

Founded in 2007, Gamelearn is attempting to shake up the corporate training industry via its in-house developed game-based learning solutions and gamification for corporations. Its video games and simulators are designed to “train, communicate, inform, raise awareness and engage” employees. The company’s founders are Ibrahim Jabary, Mai Apraiz and Eduardo Monfort, each of whom has experience in corporate training.

Their take is that the startup’s bespoke video games and simulators can be used to meet a plethora of corporate needs, such as internal communication, digital transformation, management of change, leadership training, negotiation, time management, customer service, product training, project management or compliance.

“Corporate training is boring and non-engaging,” Gamelearn co-founder Mai Apraiz tells me. “Only 30 percent of e-learning courses are completed, meaning 3 out of 4 dollars invested in e-learning are wasted by corporations around the world. We create fun and engaging training experiences that allow our clients to achieve a 93 percent completion rate”.

Apraiz says these experiences are delivered through high-quality content, gamification, and simulation in a single product, which, she claims, no other company does. “The quality of our games is the best in the market. You can compare our products by checking our competitors’ websites against our own. That’s why we are the most awarded game-based learning company in the world”.

Proof that European tech companies are increasingly thinking globally, including pan-European, Gamelearn not only sells its products globally, but offers “Customer Success” support in 4 different languages, and the startup’s games are translated into a dozen different languages.

On Gamelearn’s business model, Apraiz says the company sells licenses to play its games on the Gamelearn platform or on other commercial Learning Management Systems that it integrates with. “We sell projects as well as subscriptions,” she adds.

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Mar
26

Serial Entrepreneurship in Ad and Content Networks: inPowered CEO Peyman Nilforoush (Part 1) - Sramana Mitra

A modified Tesla Model X inside the Boring Company's new Hawthorne tunnel. Robyn Beck/Pool via REUTERS

Good morning! This is the tech news you need to know this Thursday.

Facebook admitted that it allowed Netflix and Spotify to access users' private messages. The news came in response to a bombshell New York Times report that detailed how numerous companies had undisclosed access to user data. Facebook said there's an innocent explanation for why it allowed Spotify and Netflix to access your private messages. Facebook says that the access was to allow users of those apps to share messages with each other via Facebook Messenger, like music recommendations on Spotify and movies on Netflix. Facebook has been hit with its first lawsuit from US regulators over how it let Cambridge Analytica scrape data. The California social networking giant has been accused of misleading users and failing to protect their data. Google has a new review process for handling controversial projects after the backlash over its censored search product for China. On Tuesday, Google announced that it has established a formal process to review new AI-based initiatives that involve sensitive policy questions. The Boring Company released video of a Tesla speeding through its newly-completed Hawthorne Tunnel. Elon Musk said in a speech at the tunnel's unveiling that the company had reached a top speed of 110 mph in the tunnel. Dan Wagner, the founder of failed tech unicorn Powa, wants to buy collapsed augmented-reality startup Blippar. Wagner is best known for founding Powa Technologies, the e-commerce startup that was once thought to be worth more than $2.7 billion, but collapsed in 2016. MoviePass got rid of a consultant accused of inappropriate behavior toward women after executives threatened to quit, and now his quiet return has shaken the company. Bob Ellis, a former music manager who has ties to Hollywood stars, worked as a marketing consultant for MoviePass starting in April, eight current or former MoviePass employees told Business Insider. Uber lost an appeal against a British ruling that its drivers should be treated as workers, with access to holiday pay and the minimum wage. The company now plans to take its case to the Supreme Court. A Tesla Model S reportedly burst into flames twice after getting a flat tire. Minutes after the Model S was towed to an auto-repair shop, the front end reportedly caught fire, and reignited in the evening. Google released a "Home Alone" holiday ad featuring 38-year-old Macaulay Culkin. The ad includes a series of nostalgic scenes from the '90s classic movie.

Have an Amazon Alexa device? Now you can hear 10 Things in Tech each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

Original author: Isobel Asher Hamilton

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Mar
27

A major Chinese cyberattack on American companies screeched to a halt during China's coronavirus lockdown, apparently because the state-sponsored hackers couldn't work from home (FEYE)

When Teresa Brewer told her 7-year-old son that she was joining Roblox as its new VP of corporate communications, his reaction was memorable.

"His look was — I'm going to categorize it as 'pride,'" Brewer told Business Insider. "That, in a nutshell, is how I'm feeling about [the new job]."

Brewer is joining Roblox after a two-year stint at SurveyMonkey— the well-known online polling company, which she helped guide towards a blockbuster debut on the public markets in September. Before that, Brewer was at Apple for 12 years, where she was a senior PR manager involved with the launch of the iPhone, and, later, the App Store.

If you're unfamiliar with Roblox, it's likely that you don't have any kids in your life. At last count, Roblox had 70 million active monthly players, many of whom skew on the under-18 side, putting it in a league with juggernauts like "Minecraft" and "Fortnite." In September, Roblox raised a round of funding valuing the company at $2.5 billion.

The Playground, the hub area of "MeepCity." Roblox

Unlike its peers, however, Roblox is almost entirely created by its users. All 40 million Roblox games, including huge hits like "MeepCity," were made by its base of mostly younger independent developers. If a player chooses to spend the premium virtual Robux currency — which costs real money — in a game, the developer gets a cut. Some of those young developers have become millionaires and moguls in their own right.

Read more: A video game turned this self-taught 23-year-old programmer into a budding mogul who can support his mom and brother

Brewer says that it's this element that ultimately drew her towards Roblox. During her time at Apple, she says, she crossed paths with plenty of developers who were energized to be working with its platform. Thanks to the "great growth" of Roblox, she now has a similar opportunity to work with passionate independent developers, she says. Besides, she notes, before she went to Apple, she spent some time in Sony's PlayStation video gaming division.

"It really extends what you get to work on as a communications professional," says Brewer. "I love to see the creativity that you see in developers."

Ultimately, she says, she appreciates that Roblox is mature enough to be an established brand with a seasoned leadership team, but also, at a moment where it's seeing user growth and investor interest. It's an opportunity she likens to the atmosphere at SurveyMonkey when she joined in 2016.

"It's an opportunity to really build something out," says Brewer.

"Roblox Murder Mystery 2," a Roblox game. Matt Weinberger/Business Insider

When Brewer officially starts in the role in early January, she says she already has at least one priority mapped out: Working with parents. She says that her own son loves Roblox so much, it's made him want to code his own iPhone games. In an effort to understand it better, she says she did her own research into Roblox — research that made her more excited about the game. In that same way, she wants to work on spreading the word to more parents.

"As I became educated about [Roblox], I thought, there's a lot of opportunity here," says Brewer.

Original author: Matt Weinberger

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Dec
20

This device will be the next smartphone

BII

The smartphone is an essential part of our everyday lives.

But as with all technology, things change. So the question becomes: What will be the next smartphone?

Will it be the connected car? Or the smart speaker? What about the smartwatch?

Find out which device, if any, will take over the smartphone's role with this brand new slide deck from Business Insider Intelligence called The Next Smartphone.

Here are some of the key takeaways:

Smartphones are the fastest adopted tech in the U.S. Whichever device becomes the next smartphone needs to go everywhere Consumer expectations around the smartphone are changing And much more
Original author: Laurie Beaver

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Jan
30

Spendesk raises $9.9 million to build your next corporate card

Some owners of Apple's 2018 iPad Pro have claimed the MacRumors forum that their devices have developed slight bends out of the box or over time, and Apple has confirmed to The Verge that it acknowledges the issue and it doesn't consider the bending a defect.

Whether they were shipped that way or developed a bend over time, the bend some owners have experienced shouldn't "worsen over time or negatively affect the flagship iPad Pro's performance," according to The Verge referring to Apple's confirmation. Users have reported slight bends on both the smaller and larger-sized 2018 iPad Pros, and Apple says it's a side effect of the iPad Pro's manufacturing process.

Despite the confirmation of bending iPad Pros, Apple hasn't set up a replacement program. Owners of the new iPad Pros can still exchange their original unit for a replacement within the 14-day return period, but that could be too late for some. The 2018 iPad Pro was announced on October 30 and released for sale on November 7.

Apple hasn't experienced a higher-than-normal return rate for the 2018 iPad Pros, the company told The Verge.

Bending iPad Pros doesn't seem to be related to the ease at which they can bend under stress, as shown by popular YouTuber and destroyer of gadgets Zack Nelson of the JerryRigsEverything YouTube channel.

Business Insider has requested for comment from Apple, but has not immediately heard back.

Original author: Antonio Villas-Boas

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