Mar
19

Google just unveiled Stadia, its ambitious attempt to upend the video-game industry and take on Xbox and PlayStation. Here's everything we know. (GOOG, GOOGL)

Unlike Microsoft's Xbox, Sony's PlayStation, and Nintendo's Switch, Google is promising no additional hardware is required with Stadia.

"At launch, we'll support being able to play games across desktops, laptops, TV, tablets, and phones. This new generation of gaming is not a box," Phil Harrison, a Google vice president, said on Tuesday.

Instead, processing is handled "in the cloud" — by Google's hardware in a data center — and streamed to you instantly. Your inputs are then instantly beamed back to the computer elsewhere.

This is an oversimplification of what is assuredly a deeply complicated process, but it's similar to how Netflix works: Instead of having to run physical media, it's simply streamed to wherever you're watching it.

Original author: Ben Gilbert

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Mar
19

Director Alex Gibney looks back on a career of profiling liars and shady characters, from Elizabeth Holmes to Lance Armstrong, and crowns the most despicable

For close to 40 years, Oscar-winning documentary filmmaker Alex Gibney has made movies about some of the most complex and controversial figures of the last century.

He's examined the maddening drive of Steve Jobs ("Steve Jobs: The Man in the Machine"), the bald-faced lies of people like Lance Armstrong ("The Armstrong Lie") and Julian Assange ("We Steal Secrets: The Story of WikiLeaks"), and even the mind games done by the head of Scientology, David Miscavige ("Going Clear: Scientology & the Prison of Belief").

Now you can add to the list disgraced Theranos founder, Elizabeth Holmes, the subject of his latest documentary, "The Inventor: Out for Blood in Silicon Valley."

So what attracts Gibney to do movies on people like these?

"Abuse of power," Gibney told Business Insider. "The way that power gets abused is sometimes appealing to people's sense of idealism. Then that allows a kind of latitude we otherwise wouldn't give them. They blind us."

Here Gibney looks back on some of the shady people he's made movies about over the years, and says who is the most despicable:

Original author: Jason Guerrasio

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Mar
19

Tencent Music sinks after online-music revenue per user comes up short (TME)

Stringer/REUTERS

Tencent Music Entertainment beat on both the top and bottom lines.Buts its monthly average revenue per paying user for its online-music business fell 1% year-over-year.Shares were down more than 6% to $17.42 apiece after the announcement.Tuesday's report was Tencent Music's first since going public in the US in December.Watch Tencent Music Entertainment trade live.

Tencent Music Entertainment, the biggest streaming-music service in China, reported better-than-expected earnings for the fourth quarter. But shares were down more than 6% to $17.42 apiece after monthly average revenue per paying user.

Here are the key numbers, compared to what analysts surveyed by Bloomberg were expecting:

Adjusted earnings per share: 0.59 Chinese yuan ($0.09) versus 0.55 Chinese yuan expected Revenue: 5.4 billion Chinese yuan ($785 million) versus 5.3 billion Chinese yuan expectedMonthly Average Revenue Per Paying User - online music: 8.6 Chinese yuan, down 1.1% year-over-yearMonthly Average Revenue Per Paying User - social entertainment: 126.7 Chinese yuan, up 24.3% year-over-year

"Our initial public offering in December 2018 has launched us onto the international stage, elevated the global recognition towards our brand, and endorsed our successful track record," Kar Shun Pang, CEO of Tencent Music said in a press release. 

"During the fourth quarter of 2018, we recorded strong growth across our business lines, including both online music and social entertainment services, and solidified our market leadership."

This is the first time that Tencent Music has released earnings since going public in the US in December. The company postponed its initial public offering for two months over fears that the brutal sell-off that wreaked havoc on markets in October and November would affect its pricing. Tencent Music's offering raised $1.1 billion, making it the fourth-largest Chinese IPO by deal value last year. 

Tencent Music operates several popular music brands in China — including QQ Music, Kugou, Kuwo and WeSing — and had more than 800 million unique monthly active users in the second quarter of 2018, according to its filing.

Tencent Music was up 48% this year through Tuesday.

Original author: Ethel Jiang

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Jun
09

Propzy, a Vietnamese offline-to-online real estate platform, raises $25 million Series A

Kickstarter co-founder Perry Chen announced Monday that he is stepping down as CEO following the announcement that staff at the company will attempt to form a union.

"I've decided to step away from the CEO position at Kickstarter to focus on high-level and long-term company needs in my role as chairman of the board," he wrote in a blog post.

The news came hours after staff announced that they would form a union.

Read more:Staff at crowdfunding giant Kickstarter are unionizing in a potential first for big tech in the US

Chen re-joined Kickstarter in July 2017, but his tenure proved controversial.

In April 2018, BuzzFeed News reported that the company was in turmoil under Chen's leadership. At the time of BuzzFeed's reporting, nearly 50 of the company's 120 staff had reportedly left, including seven out of eight members of the company's executive team.

According to BuzzFeed, "employees said Chen strongly exerted his will on the company — making sudden changes to planned-out Kickstarter features, scrapping project timelines at the last minute, forcing out highly respected employees, and trying to shake up office culture in ways that struck the rank and file as simply bizarre."

This post is developing. Check back for updates.

Original author: Benjamin Goggin

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Oct
15

Catching Up On Readings: Women Nobel Prize Winners - Sramana Mitra

Thirstie announced today that it has raised $7 million in Series A funding, and that it’s partnering with Drinkworks to power the e-commerce experience for the cocktail-making machine created by Keurig and Anheuser-Busch.

Co-founder and CEO Devaraj Southworth suggested that this is emblematic of the company’s current direction — rather than building a consumer app for alcohol delivery (which is what Thirstie focused on initially), the company now works with alcohol brands like Dom Perignon, Clos19 and Maker’s Mark to create e-commerce and delivery experiences.

Southworth said this is appealing to brands because “there’s a whole new generation of digital-first, mobile-first consumers and there’s an opportunity to increase revenue.” More important, he said, is “the data opportunity — the data belongs to our brand partners, the data doesn’t belong to a marketplace.”

And while Thirstie is now focused on building an enterprise business, it’s still taking advantage of the network of alcohol retailers that the company created for its consumer app.

Southworth explained said that while Thirstie allows you to order a bottle directly from the Dom Perignon website, it’s actually routing orders “through the network,” so they’re fulfilled by licensed retailers. This means alcohol brands can build a direct relationship with consumers while remaining compliant with the three-tier alcohol distribution system.

And from the Thirstie perspective, this also means building a substantial business without having to invest millions of dollars into marketing a consumer app.

Currently, Thirstie said it supports on-demand delivery in more than 30 cities, and can also ship to any location where shipping alcohol is legal.

Looking ahead, Southworth plans to continue developing Thirstie’s data technology — not just creating dashboards where brands can view their own customer data, but also doing more to aggregate that data to give brands an anonymized, industry-wide view.

“Down the road, there are some very interesting products we can build that can — if the brands are interested — be shared,” he said. “It will be more of a shared marketplace, so all of the brands are going to benefit.”

Thirstie has now raised a total of $12 million, with the new funding coming from Queens Court Capital.

“While some companies have taken capital from industry players to rapidly accelerate the growth of their business, Thirstie realized this could create bias if done too early,” said former Citibank CEO Joe Plumeri (who invested through Queens Court) in a statement. “We admire that Thirstie decided it was more important to scale at a pace that is manageable and allows them to remain independent, and we’re excited to help them achieve their goals.”

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Jun
09

Klarna launches rewards program

In Tuesday, Google announced its huge new push into gaming: a streaming service called Stadia, which it promises will bring high-quality games to just about any device.

And in the last minutes of its hour-long keynote came its final big reveal: Jade Raymond, a long-time industry veteran, will be leading Stadia Games and Entertainment — a division that will create games and other experiences specifically for the service.

News that Google had hired Raymond came out last week, though no one knew then what exactly she'd be doing for the search giant. She'll be working with Google VP Phil Harrison, who has stints with PlayStation and Xbox under his belt.

Raymond is an industry veteran best known for helping to create and shepherd the blockbuster "Assassin's Creed" series, having worked at publisher Ubisoft for much of her career. But she also worked at EA, where she was overseeing games including the hotly-anticipated "Star Wars: 1313." However, she left EA in October, in the wake of the cancellation of "1313" and the closure of developer Visceral.

Ultimately, Raymond is more than just a top executive. As Google plants its flag in the video game business, hiring Raymond can be taken as a sign that the search giant is also trying to do its part in making the industry more welcoming to women.

Read: A group of women trying to change the sexist culture of open source software have been harassed online

A big opportunity

As harsh as the whole tech industry has been to women, the video game world might actually be worse. It's been described as downright toxic to players, game developers, video game journalists, and even female characters in games.

Six years ago, when the blog Feminist Frequency shined a light on toxic attitudes towards women and sexist tropes in the video game industry, the author Anita Sarkeesian, received threats of violence. Today, Sarkeesian says her work helped bring much-needed attention to the subject.

Jade Raymond www.jade-raymond.com The gaming industry is aware of its reputation but its progress to make gaming less hostile has been slow.

Just this month, Valve, which runs market-leading PC game store (and, now, Stadia competitor) Steam, was pressured into withdrawing support for a new indie title slated to come its service: a game about raping women. After public outcry, Valve said it wouldn't allow the title to come to the Steam store.

So the gaming industry needs more high profile, powerful women in top roles that can turn the industry away from its misogynistic ways.

More women running new gaming services could at least translate into better women game characters, fewer sexist tropes in games, and more women entering the game development world. Ultimately, it could very well result in more women playing games — which would mean a big opportunity on which Google could be poised to capitalize.

Read: Oprah: 'No matter what you think about my life, it's 10 times better than that' — and your life can be just as good

Victory not assured

Not that Raymond may not be automatically successful at Google, which has sometimes come under fire for how it treats matters of gender equality.

Earlier this month, Bloomberg reported that founder Larry Page offered a giant golden parachute to its star Android developer when that man was under an internal investigation for sexual-misconduct complaints.

And Google has previously hired women executives to lead major businesses, only to have them leave a relatively short time later. Last year, for instance, Diane Green stepped down as CEO of Google Cloud after only about three years in the role — and was replaced by a man, Thomas Kurian, who was hired from Oracle.

That said, Raymond is a fantastic choice as one of the main faces for its push into gaming and Google deserves props for hiring her.

Original author: Julie Bort

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Aug
20

Why AI regulation will resemble privacy regulation

The S-1 paperwork for Lyft's anticipated multibillion IPO is now open to the public, and it lists who the major shareholders are and how many shares they own. These are the executives and venture investors who will reap a huge financial windfall should the public love the stock and drive the share price up.

While we don't know exactly how much this IPO will enrich each one of the early investors until the shares are priced, Lyft has revealed a share price range, giving us a better idea of who will reap the biggest rewards when Lyft goes public.

The company plans to sell just under 30.8 million Class A shares, which it plans to price between $62 and $68 each. That price could could higher if its roadshow with the initial investors goes well. At $68 per share, Lyft would be valued at roughly $20 billion, up from its last private financing round, which valued the company at $15 billion.

Only Class A shares will be sold to the public. Class B shares, which carry more voting power, are being split between Lyft's co-founders, Logan Green (who will own just over 60%) and John Zimmer (who owns just under 40%). So, even though they hold relatively small stakes of the public Class A shares, they will control nearly one-third, and nearly one-fifth of the total shareholder votes respectively.

If either of them were to sell their Class B shares (except in certain cases, like putting them in trust to a non-profit), they would convert to Class A shares, Lyft says in its documents. Therefore, for the sake of this estimate, we have calculated the value of the Class B shares as if they were Class A.

Here are all the people with sizeable stakes in the ride-hailing company:

Original author: Julie Bort

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Mar
19

Google hid one of the oldest cheat codes in video game history on the back of its new Stadia controller

The cheat code (↑,↑,↓,↓,←,→,←,→,B,A) has been referenced in video games and pop culture for decades.

Keen-eyed gamers who watched Google's announcement of its new Stadia game streaming service on Tuesday will surely have noticed a tribute to historic video game lore.

The "Konami Code" is hidden in plain sight on the back of Google's new Stadia controller. It's a series of button presses that activates a cheat in certain games. That code is "up, up, down, down, left, right, left, right, B, A."

The (upside down) view of the Konami Code located on the back of Google's Stadia controller. Google

It's most directly associated with the game "Contra" developed and published by Konami in 1987 on video arcade machines. The game was released on the Nintendo Entertainment System a year later in 1988.

It's a little piece of gaming culture that's pretty well known within the gaming community, but the sort of thing that could go easily unnoticed by anyone who's never played a video game before.

You can learn more about the history of the Konami Code in the video below, courtesy of the Gaming Historian YouTube channel.

Original author: Antonio Villas-Boas

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Aug
19

Why composability is key to scaling digital twins

Employees at Brooklyn's crowdfunding giant Kickstarter are forming a labor union called Kickstarter United, which will aim to secure more rights for the company's workers.

In a statement, the group said:

"Kickstarter United is proud to start the process of unionizing to safeguard and enrich Kickstarter's charter commitments to creativity, equity, and a positive impact on society. We trust in the democratic process and are confident that the leadership of Kickstarter stands with us in that effort. Kickstarter has always been a trailblazer, and this is a pivotal moment for tech. We want to set the standard for the entire industry. Now is the time. Come together. Unionize."

If recognized by the company, Kickstarter would become the first major tech company in the US to have union representation.

In a statement provided to Business Insider, Kickstarter responded to the news by saying, "We're proud that everyone here at Kickstarter cares deeply about its mission and its future. We're aware that there are team members at Kickstarter who are interested in forming a union, and we look forward to hearing more about our employees' concerns."

Kickstarter employees are working with the Office and Professional Employees International Union (OPEIU) Local 153.

Kickstarter is notably community-minded for a tech company. Its charter classifies it as a public benefit corporation, which is supposed to make the company accountable to the needs of the community and society rather than profit and shareholders alone.

Read more: Disappointed backers who raised more than $1 million to fund a coffee startup are revolting and calling it the 'Fyre Festival' of French presses

In an email Kickstarter United sent to the entire company, which The Verge obtained, the group said the company had fallen short in delivering for its employees.

"Kickstarter's efforts are incomplete," the group reportedly said in the email, calling for increased inclusion, solidarity, transparency, and accountability. "These values have failed to manifest in our workplace. We can do better together — for ourselves and our industry."

In April 2018, BuzzFeed News reported that the company was in turmoil after co-founder Perry Chen returned as CEO in July 2017. At the time of BuzzFeed's reporting, nearly 50 of the company's 120 staff had reportedly left, including seven out of eight members of the company's executive team.

According to BuzzFeed, "employees said Chen strongly exerted his will on the company — making sudden changes to planned-out Kickstarter features, scrapping project timelines at the last minute, forcing out highly respected employees, and trying to shake up office culture in ways that struck the rank and file as simply bizarre."

Original author: Benjamin Goggin

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Aug
19

Groundcover aims to improve observability and monitoring with eBPF and microservices

Electric-vehicle chargers, heads-up displays for soldiers and the Costco of weed were some of our favorites from prestigious startup accelerator Y Combinator’s Winter 2019 Demo Day 1. If you want to take the pulse of Silicon Valley, YC is the place to be. But with more than 200 startups presenting across two stages and two days, it’s tough to keep track.

You can check out our write-ups of all 85 startups that launched on Demo Day 1, and come back later for our full index and picks from Day 2. But now, based on feedback from top investors and TechCrunch’s team, here’s our selection of the top 10 companies from the first half of this Y Combinator batch, and why we picked each.

Ravn

Looking around corners is one of the most dangerous parts of war for infantry. Ravn builds heads-up displays that let soldiers and law enforcement see around corners thanks to cameras on their gun, drones or elsewhere. The ability to see the enemy while still being behind cover saves lives, and Ravn already has $490,000 in Navy and Air Force contracts. With a CEO who was a Navy Seal who went on to study computer science, plus experts in augmented reality and selling hardware to the Department of Defense, Ravn could deliver the inevitable future of soldier heads-up displays.

Why we picked Ravn: The AR battlefield is inevitable, but right now Microsoft’s HoloLens team is focused on providing mid-fight information, like how many bullets a soldier has in their clip and where their squad mates are. Ravn’s tech was built by a guy who watched the tragic consequences of getting into those shootouts. He wants to help soldiers avoid or win these battles before they get dangerous, and his team includes an expert in selling hardened tech to the U.S. government.

Middesk

It’s difficult to know if a business’ partners have paid their taxes, filed for bankruptcy or are involved in lawsuits. That leads businesses to write off $120 billion a year in uncollectable bad debt. Middesk does due diligence to sort out good businesses from the bad to provide assurance for B2B deals, loans, investments, acquisitions and more. By giving clients the confidence that they’ll be paid, Middesk could insert itself into a wide array of transactions.

Why we picked Middesk: It’s building the trust layer for the business world that could weave its way into practically every deal. More data means making fewer stupid decisions, and Middesk could put an end to putting faith in questionable partners.

Convictional

Convictional helps direct-to-consumer companies approach larger retailers more simply. It takes a lot of time for a supplier to build a relationship with a retailer and start selling their products. Convictional wants to speed things up by building a B2B self-service commerce platform that allows retailers to easily approach brands and make orders.

Why we picked Convictional: There’s been an explosion of D2C businesses selling everything from suitcases to shaving kits. But to drive exposure and scale, they need retail partners who’re eager not to be cut out of this growing commerce segment. Playing middleman could put Convictional in a lucrative position, while also making it a nexus of valuable shopping data.

Dyneti Technologies

Dyneti has invented a credit card scanner SDK that uses a smartphone’s camera to help prevent fraud by more than 50 percent and improve conversion for businesses by 5 percent. The business was started by a pair of former Uber employees, including CEO Julia Zheng, who launched the fraud analytics teams for Account Security and UberEATS. Dyneti’s service is powered by deep learning and works on any card format. In the two months since it launched, the company has signed contracts with Rappi, Gametime and others.

Why we picked Dyneti: Cybersecurity threats are growing and evolving, yet underequipped businesses are eager to do more business online. Dyneti is one of those fundamental B2B businesses that feels like Stripe — capable of bringing simplicity and trust to a complex problem so companies can focus on their product.

AmpUp

The “Airbnb for electric-vehicle chargers,” ampUp is preparing for a world in which the majority of us drive EVs — it operates a mobile app that connects a network of thousands of EV chargers and drivers. Using the app, an electric-vehicle owner can quickly identify an available and compatible charger, and EV charger owners can earn cash sharing their charger at their own price and their own schedule. The service is currently live in the Bay Area.

Why we picked ampUp: Electric vehicles are inevitable, but reliable charging is one of the leading fears dissuading people from buying. Rather than build out some massive owned network of chargers that will never match the distributed gas station network, ampUp could put an EV charger anywhere there’s someone looking to make a few bucks.

Flockjay

Flockjay operates an online sales academy that teaches job seekers from underrepresented backgrounds the skills and training they need to pursue a career in tech sales. The 12-week bootcamp offers trainees coaching and mentorship. The company has launched its debut cohort with 17 students, 100 percent of whom are already in job interviews and 40 percent of whom have already secured new careers in the tech industry.

Why we picked Flockjay: Unlike coding bootcamps that can require intense prerequisites, killer salespeople can be molded from anyone with hustle. Those from underrepresented backgrounds already know how to expertly sell themselves to attain opportunities others take for granted. Flockjay could provide economic mobility at a crucial juncture when job security is shaky.

Deel

Twenty million international contractors work with U.S. companies, but it’s difficult to onboard and train them. Deel handles the contracts, payments and taxes in one interface to eliminate paperwork and wasted time. Deel charges businesses $10 per contractor per month and a 1 percent fee on payouts, which earns it an average of $560 per contractor per year.

Why we picked Deel: The destigmatization of remote work is opening new recruiting opportunities abroad for U.S. businesses. But unless teams can properly integrate these distant staffers, the cost savings of hiring overseas are negated. As the globalization megatrend continues, businesses will need better HR tools.

Glide

There has been a pretty major trend toward services that make it easier to build web pages or mobile apps. Glide lets customers easily create well-designed mobile apps from Google Sheets pages. This not only makes it easy to build the pages, but simplifies the skills needed to keep information updated on the site.

Why we picked Glide: While desktop website makers is a brutally competitive market, it’s still not easy to make a mobile site if you’re not a coder. Rather than starting from a visual layout tool with which many people would still be unfamiliar, Glide starts with a spreadsheet that almost everyone has used. And as the web begins to feel less personal with all the brands and influencers, Glide could help people make bespoke apps that put intimacy and personality first.

Docucharm

The platform, co-founded by former Uber product manager Minh Tri Pham, turns documents into structured data a computer can understand to accurately automate document processing workflows and take away the need for human data entry. Docucharm’s API can understand various forms of documents (like paystubs, for example) and will extract the necessary information without error. Its customers include tax prep company Tributi and lending business Aspire.

Why we picked Docucharm: Paying high-priced, high-skilled workers to do data entry is a huge waste. And optical character recognition like Docucharm’s will unlock new types of businesses based on data extraction. This startup could be the AI layer underneath it all.

Flower Co

Flower Co provides memberships for cheaper weed sales and delivery. Most dispensaries cater to high-end customers and newbies that want expensive products and tons of hand-holding. In contrast, Flower Co caters to long-time marijuana enthusiasts who want huge quantities at low prices. They’re currently selling $200,000 in marijuana per month to 700 members. They charge $100 a year for membership, and take 10 percent on product sales.

Why we picked Flower Co: Marijuana is the next gold rush, a once-in-a-generation land-grab opportunity. Yet most marijuana merchants have focused on hyper-discerning high-end customers despite the long-standing popularity of smoking big blunts of cheap weed with a bunch of friends. For those who want to make cannabis consumption a lifestyle, and there will be plenty, Flower Co could become their wholesaler.

Honorable Mentions

Atomic Alchemy – Filling the shortage of nuclear medicine

Yourchoice – Omni-gender non-hormonal birth control

Prometheus – Turning CO2 into gas

Lumos – Medical search engine for doctors

Heart Aerospace – Regional electric planes

Boundary Layer Technologies – Super-fast container ships

Additional reporting by Kate Clark, Greg Kumparak and Lucas Matney

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Aug
17

How data and automation can help with sustainability

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Here are the 85+ startups that launched at YC’s W19 Demo Day 1

With more than 200 companies, the Winter 2019 class is by far YC’s largest yet. It’s so large, in fact, the accelerator had to change the way it does Demo Day — rather than all pitches happening on one stage, they were split across two stages (the “Pioneer” and “Mission” stages) running in parallel.

We were there, and as we do with each class, we’ve brought back our notes on everything we saw.

2. Apple upgrades the iMac line with boosted processors and graphics

The perennial favorite all-in-one is getting some key upgrades that will narrow the gap between the line and the high-end iMac Pro. The key additions are ninth-generation Intel processors and Radeon Pro Vega graphics.

3. Nvidia AI turns sketches into photorealistic landscapes in seconds

This is MS Paint for the AI age.

4. Atlassian acquires AgileCraft for $166M

AgileCraft provides business leaders with additional insights into the current status of technical projects and helps them understand the bottlenecks, risks and dependencies of these projects.

5. Instagram launches shopping checkout, charging sellers a fee

“Checkout with Instagram” launches today in the U.S. with more than 20 top brands, including Adidas, Kylie Cosmetics and Warby Parker, which will no longer have to direct customers to their websites to make a purchase.

6. Devin Nunes is suing Twitter over mean tweets from parody account of his mom

Simultaneously complaining that Twitter silences its critics while asking Twitter to silence his critics is a curious legal strategy — but it’s par for the course for Nunes.

7. HP built a better version of the Oculus Rift

Lucas Matney says the new HP Reverb is probably the best PC-powered consumer VR headset out there, when balancing price and feature set.

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Nov
21

Annual Extra Crunch members get a discount on Aircall

Glossier, known for its flagship line of barely there beauty products, has landed a $100 million Series D led by Sequoia Capital. The round values Emily Weiss’ business at a whopping $1.2 billion, fully cementing the company as a startup “unicorn” and tripling the valuation it garnered with a $52 million Series C in 2018.

News of the round was first reported by The Wall Street Journal and later confirmed by Glossier.

“We are building an entirely new kind of beauty company: one that owns the distribution channel and makes customers our stakeholders,” founder and chief executive officer Emily Weiss said in a statement.

As part of the round, which included support from newcomers Tiger Global Management and Spark Capital and existing investors Forerunner Ventures, Thrive Capital, IVP and Index Ventures, Glossier has hired Vanessa Wittman as its chief financial officer. Wittman previously held the same role at Oath and Dropbox. She replaces Henry Davis, who left the direct-to-consumer makeup brand in late 2018. Other recent additions include Edith Chen, Glossier’s new vice president of supply chain operations, and Nick DeAngelo, vice president of operations.

To date, New York-based Glossier has brought in nearly $200 million in venture capital investment, making it one of the most well-funded privately held beauty businesses. What’s next for the company? Weiss tells The WSJ an initial public offering isn’t out of the question, but didn’t provide a timeline. It’s been about five years since Glossier went from blog to business; it still has plenty of time before investors are pushing for an IPO.

Since it launched as a beauty blog in 2010, Glossier has grown into a 200-person business with $100 million in annual revenue in 2018. It has established two brick-and-mortar shops and expanded from au naturel makeup to “dialed-up extras” fit for the Instagram crowd. The recent launch of its first spin-off brand, Glossier Play, hints at a future where Glossier is a multi-brand beauty empire competing with the likes of Ulta and Estée Lauder.

Makeup is a huge and growing industry venture capitalists have been sleeping on. Megan Quinn, a general partner at Spark Capital, who led the round in Glossier on the firm’s behalf, says online beauty sales are expected to reach $120 billion by 2024. She expects Glossier to win the beauty market as a result of its intimate connection with customers, word of mouth customer acquisition channel and community-building tactics.

“To say that [Weiss] is a force of nature obfuscates her true superpower: she is a fantastic listener,” Quinn writes in a blog post. “By weaving her unique point of view with the feedback loops of her community, she has built a platform to power additional brands that respond to her customer’s needs. More importantly, she has built a world-class team of product designers, supply chain experts, marketing muscle, and arguably one of the largest engineering teams in beauty to make it happen.”

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Aug
17

How Phyllo’s API serves as a ‘gateway’ to creator data on hundreds of platforms

Patreon couldn’t survive charging all creators just a 5 percent rake on the monthly subscriptions they earn from fans while building commerce tools like CRMs and merchandise to try to stay ahead of Twitch, YouTube and Google. But it also didn’t want to screw all its loyal early creators.

So today, Patreon is overhauling its pricing. Any creator can still get a 5 percent rate, but just for a Lite version without bonus tools or different fan tiers. All of Patreon’s extra features will now be in the Pro plan, with an 8 percent rate, but with existing creators grandfathered in at 5 percent. And the new Premium enterprise plan for 12 percent (9 percent for existing creators) will offer full-service merchandise sales, multi-user team accounts and dedicated customer support.

If you want the lower grandfathered rates, you’ll need to join Patreon in the next few weeks before the new rates go into effect in early May.

“With this change, Patreon is a long-term independent company that doesn’t need anyone else. That’s the move we’re making here,” says Patreon’s SVP of Product, Wyatt Jenkins. More sustainable pricing means creators won’t have to fear Patreon selling out in desperation to someone like Facebook that might neglect or exploit them.

Instead, Patreon CEO Jack Conte tells me he wants to balance powerful features with right-sized pricing for different creator types to become the platform-agnostic home for subscription patronage when tech giants are each trying to build their own. “To have a different membership for each distribution platform, that’s not going to work. You need a single place for the bottom of your distribution funnel,” Conte explains.

Balancing rates and resources

Patreon now has 3 million fans paying 100,000 creators more than half a billion dollars per year, and it will cross $1 billion in payouts in 2019 after six years in business. But Patreon was starving on its 5 percent rate, which some venture capitalists tell me is why they passed on its funding rounds totaling $105 million led by Thrive Capital and Index. Now it might make enough to keep the lights on, retain ownership and maybe even earn a profit one day.

Jenkins tells me Patreon spent a year talking to more than 1,000 creators to figure out how to re-price its offering. “People don’t like change. But I think in terms of change, we’re going to be able to invest in the different products in different ways. We can put a lot of horsepower into membership,” he explains. The company didn’t want to screw up like when it changed its payment processing rates a year ago, leading to creator backlash and some exodus. “We unilaterally did something that impacted creators’ patrons. That was the real landmine we stepped on.”

Patreon’s new rates

What Patreon discovered was some creators, especially individuals and hobbyists, didn’t care for bells and whistles. They wanted cheap and easy recurring payments so they can focus on their art, so Patreon made the 5 percent Lite plan that strips out the extra features but keeps the old rate.

More serious videographers, illustrators, comedians and pundits wanted to offer different price tiers for different levels of exclusive content. They need analytics, special offers, integrations with other productivity and commerce apps and priority customer support when things break. That’s what creators will get for 8 percent, unless they’re grandfathered in at 5 percent.

But Patreon also found there were whole media organizations with 50 employees built atop its patronage platform. They needed to be able to share accounts and get immediate support when necessary. Meanwhile, tons of creators see merchandise as a powerful way to lure in fans who want signed photos, stickers and other swag each month. “Eighty-five percent of our creators tell us we need merchandise. ‘We spend our days in the post office licking stamps. You can get great negotiation leverage since you have scale, so why aren’t you helping us with this?’ We can’t build that on 5 percent,” Jenkins tells me. They’ll all pay the 12 percent Premium plan price unless grandfathered in at 9 percent. Patreon will, in return, process, pack and ship all their merchandise.

Patreon is also changing its payment processing fees to make sure it doesn’t overpenalize smaller contributions, like creators’ popular $1 per month tiers. Now all transactions over $3 incur a 2.9 percent plus $0.30 fee similar to Stripe’s industry standard, while microtransactions under $3 cost 5 percent plus $0.10. Existing creators get the old rates, and people paying via PayPal from outside the U.S. get hit with an extra 1 percent fee.

The battle for fan subscriptions

Surprisingly, one of Patreon’s most popular creators told me they actually felt bad about being grandfathered in at a lower price, because why should they get special treatment compared to other artists who just might not be as tech savvy. That said, they weren’t going to voluntarily pay a higher rate. “I guess I’m not surprised,” Conte responds. “I’ve found that creators are really humble and selfless, always thinking about other people. I can imagine them sayingWhat about these people? Why am I paying less than them?”

If Patreon can power through the rate change without breaking momentum, it could have a bright future. It’s started a patronage trend, but leaked documents show Facebook plans to charge creators up to 30 percent like YouTube already does, and Twitch charges an astronomical 50 percent. But with far more restrictions on content and far more distrust accrued after years of forsaking creators and tense negotiations, Patreon’s neutral platform with the cheapest rate could remain the fan subscription leader at a time when ad revenue shares are proving inadequate to support turning one’s passion into their profession.

Patreon co-founder and CEO Jack Conte

When TechCrunch broke the news that Facebook planned to charge up to 30 percent, Conte said, “Honestly, it was relieving but really disappointing in some way. I think competition is good. I hope there are many membership products. I hope they’re successful and [give creators a choice]. Right now, it’s not a choice. Facebook’s product is not usable. The folks that have used Facebook’s product have turned it off. From a competitor standpoint, it confirmed my thought that Facebook doesn’t understand creators.”

That’s also why he hopes that one day the tech giants might just integrate Patreon rather than compete, and they could each get a cut of subscription revenue.

Looking forward, he says the toughest challenge for Patreon will be building three different products for three distinct types of creators without the infinite wallets of its rivals. “I think Patreon will be raising for a long time,” Conte says. That will fund Patreon’s plans for eventual international operations, where 40 percent of patrons and 75 percent of creators live. Right now Patreon is offered only in English and supports U.S. dollars. But if it can spin up local languages, currencies and payment processors, Patreon could be where creators around the world go to share with their biggest fans.

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Mar
19

1Mby1M Virtual Accelerator Investor Forum: With Nandini Mansinghka of Mumbai Angels Network (Part 1) - Sramana Mitra

Responding to a popular request, we are now sharing transcripts of our investor podcast interviews in this new series. The following interview with Nandini Mansinghka was recorded in January 2019....

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Original author: Sramana Mitra

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Aug
17

Don’t miss MetaBeat, live in San Francisco, and virtually in Decentraland

For a long while, you couldn’t swing a bag of cats around without hitting a retailer looking to create a digital presence. Now, the inverse is growing in popularity, with many digital-first retail brands looking to set up a brick-and-mortar shop.

The latest is Framebridge, a custom framing startup that has raised more than $67 million. The company is launching two new retail stores in the D.C. area, one downtown and one in Bethesda.

“We’ve tested a number of pop-ups, and there were people that had been to our site several times but wanted to see us in person,” said founder and CEO Susan Tynan. “At our pop-ups, average order values were 40 percent higher than they were online.”

The storefronts will still send orders through to the company’s production facility, which will ship final products to end-users. But for folks who come in the store, the hope is that the experience is hyper-similar to using the website.

Framebridge first launched in 2014 with a simple premise: take the pain out of custom framing. The startup lets users browse framing options on the website and see exactly what the piece would look like via website or app. Once the user chooses a frame, Framebridge sends a shipping label and materials to the user, who then sends it to be framed in the Framebridge framing center.

Putting the process online was one step, but bringing down the price was the real innovation here. Through some automation and a refined in-house production process, Framebridge is able to promise customers that the most they’ll pay through the service is $209.

That may sound steep, but folks familiar with the process of getting art framed know just how expensive it can get.

In fact, founder and CEO Susan Tynan came up with the idea for Framebridge after her own harrowing attempt to get four national parks posters framed. Many hours and $1600 later, she decided to shake up the framing industry and has gone on to raise upwards of $67 million from investors like T. Rowe Price, New Enterprise Associates and Revolution.

With the store openings, Framebridge hopes to bring the same simplicity to brick-and-mortar. The company integrated a new POS that allows users to have a nearly identical experience to that of the web and app storefront, allowing them to see their art on screen before they purchase. Plus, the pricing for each frame in every size is clearly marked right on the counter so no customer is ever shocked by the price tag at the end.

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Tynan says that the strategy around launching two stores was to learn as quickly as possible. One store is larger and downtown, whereas the other is slightly smaller and in the suburbs, giving Framebridge the chance to see what works in various environments.

Tynan also mentioned that they’ve put particular effort into making sure the stores are beautiful and inspiring, rather than intimidating.

“The reality is that performance marketing continues to get more expensive and real estate is getting less expensive,” said Tynan. “Framebridge is a distinct category that makes senes offline. And even in my own painful experiences getting things framed before, I didn’t ever hate that it was offline. I hated that it was expensive and intimidating.”

The 14th Street store downtown, located at 1919 14th Street NW in D.C., is opening today at 11am ET, with the Bethesda location, 4806 Bethesda Ave, opening in April.

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Mar
19

Wednesday, March 20 – 436th 1Mby1M Mentoring Roundtable for Entrepreneurs - Sramana Mitra

Entrepreneurs are invited to the 436th FREE online 1Mby1M mentoring roundtable on Wednesday, March 20, 2019, at 8 a.m. PST/11 a.m. EST/4 p.m. CET/8:30 p.m. India IST. If you are a serious...

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Original author: Maureen Kelly

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Nov
24

Report: 63% of millennials approve of automation in the workplace

According to a 2018 Research and Markets report, the global B2C e-commerce market is expected to maintain double digit growth through 2021. Ontario-based Shopify (NYSE:SHOP) is a leading cloud-based...

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Original author: MitraSramana

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Mar
19

Birth of An Entrepreneur

In the past 24 hours, I’ve gotten a bunch of emails with positive feedback about my 81st birthday tribute to my dad and the Storyworth history I posted on how we ended up in Dallas.

I woke up this morning to another Storyworth history from him, this time titled Birth Of An Entrepreneur: Brad Feld. I read it and loved it, especially since it reflected so significantly on how integral he was to the entrepreneurial path I ended up on.

As a tribute to my dad turning 81, I thought I’d share another experience from my childhood in Dallas when he was 46 and I was 13.

I know I have been incredibly fortunate to have the parents that I have. I appreciate and love them both more than words can express. Hopefully this story gives a little flavor of the basis for the depth of that appreciation.

Birth Of An Entrepreneur: Brad Feld

by Stanley Feld M.D.,FACP,MACE

Brad Feld’s Bar Mitzvah in 1978.

Many boys receive presents of cash when they celebrate their Bar Mitzvah. Gold coins were hot in 1978.

Many Of Brad’s Bar Mitzvah friends exchanged their new found fortune for two gold Krugerands. Gold was being predicted to increase to $1400 an ounce in the coming year.

Not Brad. His cash gifts totaled $1300. He wanted an Apple II Computer. The Apple computer company released the Apple II computer in 1977. I was delighted that he wanted to invest his Bar Mitzvah money in himself and not gold.

At age 13, he was certain that he could learn to program the Apple II computer. I asked him how much an Apple II would cost. He said about $1300.

The following Saturday, after his soccer game, we went to the computer store on Coit Rd and Beltline Rd in Dallas to buy his Apple II computer. Brad convinced me during the preceding week that “we” needed an Apple II.

He spent his $1300. We spent $3100. After spending $3100 for the Apple II computer and all the necessary peripherals, “we” walked out of the store with all the pieces “we” needed to “create the future”.

As we were walking to the car I had an “aha” moment. Brad’s willingness to spend all his Bar Mitzvah money on his future convinced me to spend an additional $1800. I was sure he had all the characteristics of an entrepreneur. He told me the future was in personal computing. He was correct. “We have to spend the money on the future”. This was a pretty profound statement for a 13 year old boy in 1978.

He was right. Not only did he learn how to program the Apple II himself, he started a business. He taught boys and girls in the neighborhood how to program in Basic for a fee.

In 1982 he was tiring of the Apple II. I needed a program to print out laboratory reports generated in my office chemistry laboratory. Brad volunteered to write the program, design the pretty printout and sold the Apple II computer and all the peripherals for $1600. The laboratory program he created was a bargain to me.

Brad monetized his asset for a profit. He added value to my practice while he leveraged his acquired talent.

The moral to this story is many of our children are very perceptive. We should listen to them.

We have to create the environment for them to want to learn and be excited about learning. We have to make them responsible for their actions. They have to then put “skin” in the game.

Our country’s greatness was built on this entrepreneural spirit. It is parents’ responsibility to help promote the tradition of entrepreneurship.

I am convinced that by creating an environment in which my sons can be creative and innovative, I have learned more from them, than I have taught them.

Both Brad and Daniel understood my goal for them. I am very proud of both of them.

Original author: Brad Feld

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Mar
19

Employee retention platform Peakon raises further $35M in a new round led by Atomico

Peakon, the Denmark headquartered “employee retention platform,” has raised a further $35 million in funding. Described as a Series B extension, the round is led by European venture capital firm Atomico, with backing from existing investors, including EQT Ventures, IDInvest Partners, Balderton Capital, and Sunstone.

Originally offering “people analytics” by enabling companies to more regularly survey employees, Peakon has since evolved to become a fully fledged SaaS for employee retention. It claims to now tackle three critical areas. They are employee engagement, actionable insights to prevent employee problems before they arise, and competitor analysis through benchmarking employee engagement data against Peakon’s proprietary industry-wide data.

Peakon’s surveys are designed to be both fast and conducted weekly, rather than annually (as is the traditional way of surveying employees). They also adhere to standardised questions so as to enable industry wide comparisons. This means that companies using the employee retention software can not only get a more immediate feel for how engaged employees are at any given moment, but also use that data to drive operational decisions and competitor analysis.

For example, Peakon claims to be able to predict when certain employees are in danger of leaving 250 days in advance of doing so. As hiring gets increasingly competitive, this heads up is crucial as it theoretically provides enough time for management to attempt to prevent critical employees from leaving.

Zooming out further, Peakon’s use of standardised questions for the micro surveys it conducts on behalf of customers is enabling the company to build what it claims to be the largest real-time database of “how the world’s workforce is feeling”. By diving deep into this data — based on more than 30 million data points and rising — various macro trends can be established, such as comparing the fall in worker productivity before the winter holidays across countries and demographics.

Meanwhile, I’m told Peakon has grown extremely fast over the last year. This has included opening an office in New York where co-founder Kasper Hulthin is now based, while the company expects its U.S. headcount to be over 50 employees within the next 12 months. Peakon also has offices in U.K., Denmark, Germany, and New Zealand, and says current headcount sits at over 180.

Since launching in early 2016, Peakon’s customers have included the likes of Capgemini, Verizon, BMW, TrustPilot, Harrods and easyJet.

Adds Mattias Ljungman, Partner at Atomico: “As our world continues to change, traditional concepts of work are being redefined. Workers have to deal with constant change, and this is why it is more important than ever for companies to listen to their employees’ voices and create a positive culture through feedback and engagement. Yet, today companies are still struggling to measure their most important asset: their people. We were blown away by Peakon’s rigorous, data-driven approach to this problem”.

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Jan
22

LumApps raises $70M Series C led by Goldman Sachs

Sramana Mitra: In a way, it kind of feels like some of these fat startups need to happen because there’s so much fragmentation in every single workflow right now. Marketing is one them. Content...

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Original author: Sramana Mitra

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