Jul
19

The Accel team is coming to Disrupt Berlin

Elon Musk has made good on his promise to create T-shirts supporting his idea to drop nuclear bombs on Mars.

The billionaire tech executive on Saturday tweeted an image of the T-shirts, which contain the slogan "NUKE MARS," and linked off to the SpaceX shop, where they are already being sold.

"Nuking Mars one T-shirt at a time," Musk tweeted. Earlier, Musk tweeted an account posing as the red planet:

The T-shirts represent Musk doubling down on a theory he first posited in 2015. He wants to fire nuclear weapons at Mars' poles with the aim of terraforming it — that is, making the surface habitable for humans.

The goal would be to vaporize the water currently trapped in ice at Mars' poles, releasing CO2 into the atmosphere and therefore engineering a greenhouse effect on the planet.

Read more: Elon Musk doubled down on his theory on why nuking Mars would be a good idea

Musk hopes that this will help with his long-held ambition to colonize Mars. The science of nuking Mars isn't watertight, however. In 2018, two researchers from the universities of Colorado and Northern Arizona explored the possibility of using CO2 to terraform Mars, and concluded it wouldn't be possible with today's technology.

Original author: Jake Kanter

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Aug
17

Apple CEO Tim Cook has met Trump at least 5 times in a year in a desperate bid to keep him on-side amid the trade war

Apple CEO Tim Cook has met with Donald Trump at least five times over the past year in a desperate bid to keep the US president on-side as he wages a trade war with China.

Cook has been on a charm offensive with the Trump, the latest installment of which took place on Friday, when the two sat down to dinner while the president is on a working vacation at his golf club in Bedminster, New Jersey.

"Having dinner tonight with Tim Cook of Apple. They will be spending vast sums of money in the U.S. Great!" Trump tweeted on Friday evening.

It is the fifth time that we know of that the pair have sat down together since August last year, and the meetings have coincided with trade tensions between the US and China becoming more intense. This is not good news for Apple, which relies on Chinese manufacturing to make its most lucrative products, including iPhones and iPads.

Cook and Trump last met in June, in addition to talks held in April and March of this year, the latter of which was when Trump famously referred to Cook as "Tim Apple." Trump and Cook also sat down in August 2018.

Read more: Trump just referred to Apple's CEO as 'Tim Apple'

Between these five meetings, Cook has also involved himself in other White House initiatives. In February this year, he joined Trump's American Workforce Policy Advisory Board, while in November 2018, the Apple CEO promoted science, technology, engineering and math education by visiting an Idaho school with Ivanka Trump.

There are signs that Cook's open dialogue with Trump has benefited Apple. Only this week, the Trump administration said Apple's MacBooks and iPhones would be given a temporary reprieve from the 10% tariff it is introducing on some products imported from China. This sent Apple shares up 4% on Tuesday.

The reprieve coincided with Apple publishing a press release on Thursday boasting about its contribution to the US economy — an announcement that might have sparked Trump's comment about the firm "spending vast sums of money" in America. In the release, Apple said it spent $60 billion with US suppliers last year, supporting 450,000 jobs.

Cook has previously been upbeat that the trade war will resolve itself. "I'm optimistic because trade is one of those things where it's not a zero sum game. You know you and I can trade something and we can both win. And so I'm optimistic that the two countries will sort this out and life will go on," he said in September.

Original author: Jake Kanter

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Jul
19

407th Roundtable For Entrepreneurs Starting NOW: Live Tweeting By @1Mby1M - Sramana Mitra

We are currently in the middle of a new space race, except this time it's not between conflicting nation-states — it's battling tech billionaires.

Amazon CEO Jeff Bezos and Tesla CEO Elon Musk both have their own space exploration companies: Blue Origin and SpaceX respectively. Both are seeking to pioneer re-usable rocket technology, and both have patterned with NASA for further research into space-flight.

But neither men are content to talk about near-term goals. Both have laid out grandiose visions for space colonization, and have even sparred with each other in trying to assert that their own plan is the best.

Read more: Elon Musk and Jeff Bezos are in an epic, years-long feud over space travel. Here's a timeline of the billionaires' most notable battles.

In terms of settlement, Elon Musk's gaze remains fixed on Mars, where he claims he wants to start building a human settlement by the 2050s and where he has said he would like to die (although, he noted, not on impact).

Bezos' rhetoric is no less modest. He has said he wants to develop a "sustained human presence" on the moon, has proposed that heavy industry could be moved off-Earth, and has said that humanity could live in O'Neill cylinders— huge spinning space stations which would simulate gravity.

A Blue Origin artist's concept of an O'Neill space colony.Blue Origin

So how close are we to actual space colonization? Business Insider spoke to three experts to sift through the tech moguls' bombastic rhetoric and uncover some of the real scientific challenges.

Low gravity thins our bones, weakens our muscles, and makes our hearts change shape

Being in space for long periods of time has a big impact on human bone density. A 2013 study of 35 astronauts found that on average they lost more than 10% of bone density after flying missions of between 120 to 180 days.

"Mars has more gravity than the ISS [International Space Station] but not a lot, it's still about a sixth of Earth's. So you've got a serious issue there as to whether people can live there for any serious length of time at all. That doubles down if you want to try raising children and anything that approaches an actual colony," said David Armstrong, an astrophysics professor at the University of Warwick.

"If trained astronauts, who are prime people, are losing significant amounts of bone density — enough that you'd normally lose by the time you're 50 and 60 — how could someone live permanently in that environment?" he asked.

Another side-effect of microgravity is a drop in muscle mass. According to Prof. Kevin Moffat, who specialises in human physiology in extreme environments, there's no proven way of counteracting it.

"There's all sorts of debate over what happens with muscle conditioning. Tim Peake when he was up there you saw him conditioning himself on these running machines. The evidence is still pretty equivocal whether that really helps very much, but I suspect if I was up there I would do that as well just in case it worked," he said.

British astronaut Tim Peake used a treadmill to run the London marathon in 3 hours and 35 minutes on the ISS in 2016.

Tim Peake running the London Marathon on the ISS. EUROPEAN SPACE AGENCY (ESA) via AP

However, one observed change Moffat noted is that the lack of gravity on the ISS causes the astronauts' hearts to change shape. "In space your heart become rounder… because there's no gravity to pump against," he said. The shape-change is thought to lead to a higher risk of kidney stones, and so Moffat concludes is likely to affect other bodily processes in ways we don't know yet.

Space changes our "natural killer cells" and the microbiome

Moffat said there are two more areas of human physiology in space which are too often overlooked. The first is the immune system— specifically a kind of cell called "natural killer cells" which help guard the body against cancer.

"We know that their levels drop massively in astronauts that live in the ISS. If you're up there for six months, probably it won't make much difference. But if you're there for two years, five years, ten years, a lifetime, then there's a set of worries I would suggest that your immune system may not be functioning to monitor your body for rogue cells," he said.

SpaceX has produced artworks including this, of a violinist performing on the trip over to Mars on its Starship vessel. SpaceX/Flickr

While there's still research to be done on exactly why astronauts' immune systems dip, Moffat hypothesises it's due to the change in bone density. Specifically, he thinks it has something to do with bone marrow, which is where blood cells are generated.

A second change astronauts undergo is to their microbiome. "There is as many cells in you, and on you, as of you. You're made of just as many microbes and fungi and bacteria as you are of cells of yourself. So you're just basically a machine for other stuff," says Moffat. This collection of fungi and microbes makes up a healthy microbiome. A paper published in 2019 compared the microbiomes of two twins — one who went to the ISS and one who stayed on Earth.

"There does appear to be changes in the bacterial community in their gut at least. That's a worry as well, because that will alter what you can eat," said Moffat.

Radiation poisoning

The Earth's magnetosphere and ozone layer protect us from radiation thrown out by the sun. Astronauts visiting the moon or the ISS receive higher doses of radiation than they do on Earth, but not deadly amounts. But venturing any further (to Mars for example) means facing deep-space radiation.

This poses a big problem for Bezos' O'Neill cylinders. "You need a huge amount of shielding material, way more than you need to build the actual structure, just to stop people getting essentially sterilized quite quickly... some of the estimates I've seen are for tens of millions of tonnes of shielding material essentially," said Warwick University's Armstrong. Getting that amount of material into space is "beyond economically feasible," he added.

A NASA image of a solar flare erupting from the left-hand side of the sun. NASA/SDO via Reuters

A Musk-style expedition to Mars would need to make provisions for sudden bursts of radiation. "If you happen to be out during a time of high solar activity, so some sort of solar storm or a flare... things like that, that's particularly bad. There's talk of having high-shielded areas on spacecraft which astronauts could retreat to when events like that were occurring," Armstrong explained.

The problems with "terraforming" and the Biosphere 2 disaster

Musk has talked about terraforming the surface of Mars. The term is borrowed from science fiction, and means transforming the make-up of a planet to make it habitable for human life.

Armstrong doesn't dismiss the idea of terraforming out of hand, simply because it's so wild you would need to account for future technologies that don't yet exist. "For these projects we're talking thousands and tens of thousands of years really," he said.

Mars' atmosphere poses a big problem, as it is so thin and Mars' gravity is so weak, molecules easily escape off into space. "We think Mars' atmosphere is so thin because it was bombarded by asteroids early on and with that low gravity that led to a lot of the atmosphere escaping," said Armstrong.

ESA / Wikimedia Commons

"In any short, medium, or even somewhat long-term, we're talking living in domes. On the surface is just not plausible," he said.

But dome-living comes with its own dangers. Armstrong pointed to Biosphere 2, an experiment from the 1990s which was built to simulate a closed space-colony.

"The experiment crashed and burned in all kinds of ways, but one thing that came out of it was that there were just endless complexities people didn't really expect. The concrete slowly decaying and polluting the air over long timescales, this sort of thing," he said.

Biosphere 2 is situated in foothills of the Santa Catalina Mountains, in Oracle, Arizona. Biosphere 2/University of Arizona

Toxic plants

Quite apart from its atmosphere, Mars' soil poses a big problem. The film "The Martian" popularized the idea of growing plant-life on the Red Planet, and according to Armstrong, it's not beyond the realms of possibility.

"The Earth's soil is a very complex thing that's been built from millions of years of organic material growing and dying, and Martian soil does not have that. There are various experiments growing things in simulated martian soil and they do actually tend to come out with positive results. The problem is that those stimulants aren't necessarily accurate," he said.

20th Century Fox

"Some of the most damaging materials in the Martian soil is something called perchlorate, which we think are really quite bad," he added. Chances are any Martian plants would take up these heavy minerals, which could ultimately kill people, depending on the level of exposure.

No room for democracy in space

Forgetting for a moment the considerable physical and engineering challenges that go with living in space, there's another important element Musk and Bezos don't tend to dwell on. Social structure.

Political philosopher Felix Pinkert of the University of Vienna believes that an off-world colony would not have room for democracy as we know it. The challenge as he sees it is that any mission to Mars, for example, would have to start with just sending a small handful of experts who specialise in particular areas, and could lead to a hierarchy of technocrats dictating people's lives.

On top of this, if private companies are in charge of shipping people out to these colonies you could end up with effective dictatorships. "Companies are already governments in themselves. They function like governments, but they're private governments in the sense that they are not governed by the people who are affected [by them]. They are governed by the shareholders or the CEO or whatever. So it's like a dictatorship."

Pinkert is surprised that the social structures of these futuristic colonies, as well as their relationship to Earth, isn't talked about more by Musk and Bezos.

"As a species, we've got to do this"

Despite the endless complexities associated with space habitation, none of the experts we spoke to seemed in much doubt that it's on the way — with varying degrees of trepidation.

"On the small scale it's probably closer than you think," said Armstrong. "And having four people on Mars in a terrible environment where they're probably all going to die quite quickly but nonetheless they're there. Given how many resources Elon Musk has, I wouldn't want to put a bet against him. It's alarmingly close on a small scale, it's ludicrously far off on a big scale."

A fanciful Blue Origin concept drawing of the inside of one of an O'Neill cylinder.Blue Origin

He added in an email to Business Insider that the capacity of these colonies poses an ethical problem. "However successful these colonization programs are, it's worth remembering that the vast majority of currently alive humans are going to stay on the Earth. Bezos optimistically talked about O'Neill cylinders hosting a million people, and a Martian colony is going to be some way under that.

"One motivation for these ideas is the sense that the Earth is dead, we've polluted it too much, and we need a backup plan. If this is our backup plan, we're throwing away most of the human population. Choosing who goes is a hard ethical problem, and one which would functionally be led by a handful of US billionaires. It emphasises how much we need to look after the Earth," he wrote. It should be noted, Bezos has echoed this sentiment.

Moffat's approach is more fatalistic. "As a species, we've got to do this. We're going to crucify this planet sooner or later. So you might as well die going to Mars," he said.

All three experts agreed that just because the challenges are Herculean, that's no reason not to try. "If the choice is between Elon Musk doing the space stuff and buying himself a lot of yachts, this is definitely better," said Pinkert.

Original author: Isobel Asher Hamilton

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Aug
16

Protesters blocked Palantir's cafeteria to pressure the $20 billion big data company to drop its contracts with ICE

Protesters blocked the entrance to Silicon Valley tech company Palantir's cafeteria on Friday, denouncing its work aiding the US government's immigration crackdown and urging employees to speak out.

About 70 protesters swarmed Palantir's Palo Alto, Calif. headquarters in the early afternoon, bearing signs criticizing the company for doing business with the Immigration and Customs Enforcement agency and chanting slogans.

"Immigrants are welcome here, time to cancel Palantir," the protesters shouted. "Dirty data company, drop ICE contracts, that's our plea," they sang.

Palantir, a big data company that's one of the most valuable startups in the US, is facing backlash for its ties with ICE. It provides software to ICE which critics say is being used to store and sift through troves of data on undocumented immigrants.

The Latino advocacy group Mijente reported that ICE agents used Palantir's software to build profiles of undocumented children and family members that could be used for prosecution and arrest. WNYC also reported that ICE agents used a Palantir program called FALCON mobile to plan workplace raids earlier this year.

The protests at Palantir come as tech companies including Google and Amazon have been rocked by a wave of employee protests against the companies' work with the US military and border security agencies.

There were few signs of Palantir employees near Friday's protest however. The cafeteria appeared mostly empty, and there were no visible efforts made by the company to break up the rally. Palantir did not respond to a request for comment on the protests.

A coalition of migrant rights and activist groups calling itself the Coalition to Close the Concentration Camps Bay Area organized Friday's protest. The goal is to put pressure on Palantir to drop its contracts with ICE, said the coalition's Liza Mamedov-Turchinsky.

Activists protest in front of Palantir's cafeteria in Palo Alto, CA. Rosalie Chan

The detainment camps that undocumented immigrants have been held in have been compared to concentration camps by Rep. Alexandria Ocasio-Cortez as well as by activists. People in these camps have faced conditions like overcrowding, psychological abuse, and low food and water.

"We don't have concentration camps in the Bay Area, but we do have Palantir, and Palantir is the tech backbone for CBP and ICE both in terms of writing the software for raids and providing the state surveillance," Mamedov-Turchinsky told Business Insider.

With an expected IPO, "We hope it's something investors take note of'"

Palantir was cofounded by venture capitalist Peter Thiel, an outspoken supporter of President Trump. In recent weeks, Thiel and Joe Lonsdale, another Palantir cofounder, have accused companies like Google of being "unpatriotic," for not working with the US military.

"Palantir is probably the most patriotic company in the Valley. It's done amazing work for the US government," Lonsdale said in an interview on CNBC in July.

Palantir has been valued at $20 billion by private investors and is rumored to be preparing to sell shares to the public in an IPO sometime in the next year, something the activists seem well aware of.

"Given that it talks about going public, we hope it's something that investors take note of," Jacinta Gonzalez Goodman, the field director for Mijente told Business Insider.

Activists hung a sign at a Palo Alto parking garage near Palantir's cafeteria. Rosalie Chan

The rally included support from more than 20 activist groups, and many participants were residents of Santa Clara County, where Palantir's headquarters are located.

"It's immigrants today, and could be any group tomorrow"

Several protesters spoke about their own experiences having family members deported or having ancestors killed during the Holocaust as a motivation for why they were involved.

"Forty to fifty years ago, that could've been my family stopped at the border," Cristina Muñoz of the Tech Workers Coalition told Business Insider. "This is not an issue that you can possibly sit on the sidelines. It's our moral imperative to stop deportations and the tearing apart of families."

Besides Palantir's work with ICE, speakers also condemned Palantir's work with the military and its technology enabling "predictive policing," and accused the company's technology of violating people's privacy.

"I'm concerned about the wholesale sweeping of data," Tracy Rosenberg of Oakland Privacy told Business Insider. "Palantir is making possible the collecting of multiple categories of data without any ethical boundaries. It's a privacy nightmare. It's immigrants today, and could be any group tomorrow."

Tracy Rosenberg of Oakland Privacy speaks at the Palantir protest on Aug. 16 in Palo Alto, CA. Rosalie Chan

Seven weeks of action

The coalition plans to continue to protest at Palantir every week as part of a seven-week campaign until September 25. This campaign involves actions every week, from social media campaigns to rallies. Activists also spent a week handing out flyers in front of Palantir's office and at local events, urging employees to discuss their company's business with ICE.

"It was just to start conversations about how their technology affects our communities and what they can do to stop it," Mamedov-Turchinsky said. "We believe every worker has power. The flyers we're distributing offers an avenue for them to talk to their management."

Read more: Here's what you need to know about Palantir, the secretive $20 billion data-analysis company whose work with ICE is dragging Amazon into controversy

Activists protest in front of Palantir's cafeteria in Palo Alto, CA Rosalie Chan

The coalition also previously held a protest on July 12, where about 600 people protested at Palantir's Palo Alto headquarters, Mamedov-Turchinsky says.

Mamedov-Turchinsky says the Coalition invites Palantir employees to join its cause.

"Right now we're just trying to extend an open invite to anyone work works at Palantir to work with us and work with their management," Mamedov-Turchinsky said. "No one has to stay complicit especially as more people continue to die."

Do you work at Palantir? Got a tip? Contact this reporter via email at This email address is being protected from spambots. You need JavaScript enabled to view it., Telegram at @rosaliechan, Twitter DM at @rosaliechan17, or Signal at +1 (224) 425-1882. (PR pitches by email only, please.) Other types of secure messaging available upon request. You can also contact Business Insider securely via SecureDrop.

Original author: Rosalie Chan

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Jan
15

Grover tops up debt facility to €250M to scale its renting model for consumer electronics

Businesses need to understand cause and effect: Someone did X and it increased sales, or they did Y and it hurt sales. That’s why many of them turn to analytics — but Bilal Mahmood, co-founder and CEO of ClearBrain, said existing analytics platforms can’t answer that question accurately.

“Every analytics platform today is still based on a fundamental correlation model,” Mahmood said. It’s the classic correlation-versus-causation problem — you can use the data to suggest that an action and a result are related, but you can’t draw a direct cause-and-effect relationship.

That’s the problem that ClearBrain is trying to solve with its new “causal analytics” tool. As the company put it in a blog post, “Our goal was to automate this process [of running statistical studies] and build the first large-scale causal inference engine to allow growth teams to measure the causal effect of every action.”

You can read the post for (many) more details, but the gist is that Mahmood and his team claim they can draw accurate causal relationships where others can’t.

The idea is to use this in conjunction with A/B testing — customers look at the data to prioritize what to test next, and to make estimates about the impact of things that can’t be tested. Otherwise, Mahmood said, “If you wanted to measure the actual impact of every variable on your website and your app — the actual impact it has on conversation — it could take you years.”

When I wrote about ClearBrain last year, it was using artificial intelligence to improve ad targeting, but Mahmood said the company built the new analytics technology in response to customer demand: “People didn’t just want to know who was going to convert, they wanted to know why, and what caused them to do so.”

The causal analytics tool is currently available to early access users, with plans for a full launch in October. Mahmood said there will be a number of pricing tiers, but they’ll be structured to make the product free for many startups.

In addition to launching the analytics tool in early access, ClearBrain also announced this week that it’s raised an additional $2 million in funding from Harrison Metal and Menlo Ventures.

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Jul
19

Uber partners with Cargo to help drivers make money by selling stuff to riders

Google has quietly hired one of the big data firm Palantir's senior executives.

Arvind KC worked for Palantir for almost five years as its chief information officer before being poached by Google to be a vice president of engineering for the Mountain View, California-headquartered search and technology giant in July, Business Insider has learned.

Neither of the two companies appear to have publicly announced the move, though KC has since updated his public LinkedIn profile to reflect his new role.

Palantir provides data-analysis tools for law enforcement, federal clients, financial firms, and other industries. It has been the target of protesters in recent months over its work with US Immigration and Customs Enforcement that has purportedly aided the agency's deportations of immigrants.

At the company, KC held a crucial role in building and maintaining the infrastructure for the company that enabled its activities, including security, business applications, productivity, and technical support.

On a podcast in December, he characterized Palantir as trying to "find the Tony Starks of the world and make the Iron Man suits for them." The job of his IT organization, he said, "is to be Palantir's Palantir. We've got to give the Iron Man suits for the people who are making Iron Man suits."

It's not immediately clear what prompted KC's move from Palantir, an insular privately held company cofounded by Peter Thiel. A Palantir spokesperson did not immediately respond to a request for comment. KC also did not respond to a request for comment.

One person familiar with the exec's move to Google said his role would involve work with data for the people-operations team — a department more commonly referred outside Silicon Valley as human resources or, simply, HR. Google had more than 107,000 full-time employees at the end of June and, according to media reports, has another 120,000 temporary workers and contractors on its payroll.

Google representatives declined to comment.

Hundreds of Google employees have also been highly vocal in their opposition to ICE's work, signing petitions calling on Google not to provide technical services to it and other immigration-related government agencies.

Before Palantir, KC worked at Facebook as a director of IT. He has been replaced at Palantir in the CIO role by Kori Oliver, formerly the company's chief information security officer.

Do you work at Palantir? Got a tip? Contact this reporter via encrypted messaging app Signal at +1 (650) 636-6268 using a non-work phone, email at This email address is being protected from spambots. You need JavaScript enabled to view it., Telegram or WeChat at robaeprice, or Twitter DM at @robaeprice. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

Original author: Rob Price and Nick Bastone

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Aug
16

The man police are looking to question after finding rice cookers in a New York subway station was wearing an Amazon Prime Day t-shirt

New York City police are looking to locate and question a man photographed wearing an Amazon Prime Day 2018 shirt after rice cookers were left Friday at one of the city's busiest transit hubs, leading to its evacuation during morning rush hour.

NYPD posted photos on Twitter on Friday afternoon of an individual "wanted for questioning." The man in the photos is sporting an "Amazon Prime Day 2018" shirt.

The man in the photos has since reportedly been identified as a 26-year-old man from West Virginia named Larry Griffin. Griffin's father told NBC4 New York that his son has been panhandling in New York.

One of New York's busiest transit hubs was evacuated Friday morning after police said two rice cookers were found in the subway complex, and a third was found further uptown in New York's Chelsea neighborhood. Police determined the "suspicious packages" were safe and not explosive devices, but the incident caused major delays for the thousands of commuters making their way to work Friday morning.

At a press conference Friday afternoon, police said they were looking to identify and question the individual wearing the Amazon t-shirt, who was spotted on transit surveillance cameras. NYPD said the man is considered a person of interest, not a suspect, at this point.

Read more: One of New York City's busiest transit hubs was evacuated after police found pressure cookers, which turned out to not be explosives

Amazon did not respond to Business Insider's request for comment on whether the shirt worn by the person of interest was an official Amazon shirt, who was eligible to purchase Prime Day 2018 shirts, and whether the person photographed is a current or former Amazon employee.

A 2018 blog post from a clothing company says Amazon looked to provide an estimated 120,000 Prime Day 2018 t-shirts to staff members "in order to spread awareness of Prime Day and get all staff members excited and involved."

T-shirts with similar Prime Day 2018 designs have been sold online. Business Insider has viewed Instagram posts showing Amazon employees sporting Prime Day 2018 shirts with a similar design to the one worn by the man in the NYPD photo.

Contact the NYPD with any relevant information at @NYPDTips on Twitter or 1-800-577-TIPS.

Original author: Paige Leskin

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Aug
16

The $25 Roku Express can make dumb TVs smart — we tried the budget streamer to see if it's worth buying

The Roku lineup of streaming devices has grown a ton over the past few years. It makes sense — Roku wants to release a device for everyone. That, however, requires releasing devices that are ultra-affordable, and the most affordable streamer in the Roku lineup is the Roku Express.

On paper, the Roku Express looks like a decent device — but it's not perfect. For example, it offers the full Roku platform in a package that's less than $30, but it doesn't come with some features you would find on Roku's more expensive devices, like 4K and HDR support.

But just how much does Roku sacrifice in order to hit that affordability mark? Are you better off saving your money and buying something else? We've been using the Roku Express for the past few weeks to find out.

Design and specs

Amazon

If you've used any other Roku device before, you'll be immediately familiar with the setup of the Roku Express. The device is actually comprised of two main parts: the remote and a small box that plugs into your TV. That box is actually closer to the size of a streaming stick than a streaming box, so it looks more subtle on a TV stand or entertainment center.

On the back of the streaming device, you'll find an HDMI port so you can connect it to your TV and a MicroUSB port for powering the device. We hope Roku moves to USB-C ports in the near future for charging, as it's 2019, and MicroUSB is outdated. When you place the streaming device near your TV, you'll want to put it somewhere visible — that's because the remote communicates with it through infrared and it requires a line of sight.

If you've used a Roku device before, you'll also be familiar with the remote. The remotes are pretty much the same across all Roku devices with a few small differences. The remote that comes with the Express does not offer voice input so you can't control the device with your voice, but it does have quick controls for Netflix, Sling, Hulu, and The CW, plus, it's very easy to use.

Specs and dimensions

1.4 x 3.3 x 0.7 inches Supports up to 1080p resolution IR remote HDMI 1.4

Set-up process

Roku

Setting up the Roku Express is exactly the same as setting up any other Roku device — simple. You'll start by plugging the Roku streaming device into your TV and a power outlet, after which the Roku logo should display on your TV.

After that, you'll simply follow the on-screen instructions to set the device up. This will involve heading to the Roku website, entering a code, then either signing in to your Roku account or creating a new one.

Part of the setup process also involves choosing which apps or "channels" you want installed on your device. Most people will want to uncheck most of the apps on the list — unless you happen to be a streaming service addict with dozens of streaming subscriptions. You can always add more later.

Special features

There are a number of things that make the Roku Express a great device, the first being that it offers an easy way to turn your TV into a smart TV at a great price. That's really the main reason to buy the Roku Express. If you like the idea of video streaming, but your current TV is too old to offer native apps and you don't want a new TV just yet, grab an Express.

In other words, the Express is really for the first-time streamer or the casual TV watcher who doesn't care much about high-resolution video.

Apart from that, the Roku interface is generally very easy to use. You can easily navigate to the apps that you want to use, and while voice control would make it even easier to use, most will find the interface pretty intuitive.

Downsides

The Roku Express is a great streaming device, but Roku does have to cut some corners to make a device this cheap. For starters, there's no 4K or HDR support here, so if you have a relatively new TV with 4K support, you'll want to look into the Roku Streaming Stick+, or our favorite streaming device, the Apple TV 4K.

The lack of voice control is also a little frustrating. There are other Roku devices with support for voice control, and it would have been a welcome addition here.

Last but not least, while the Roku Express is very easy to use. The Roku interface is starting to feel a little dated. Roku may well update the interface in the near future, but it's still something to keep in mind.

The bottom line

Roku

The Roku Express offers a ton of value for the money. The device is inexpensive and easy to use, making it great for those getting started in streaming or those with an older TV.

Should you buy it? Yes — if you have an older 1080p TV that you want to turn into a smart TV for about $30, the Roku Express is hard to beat. What are your alternatives? If you have a 4K TV and you don't mind spending a bit more money, you can grab the Roku Streaming Stick+ for $59. If you want 4K, HDR, more features, and faster streaming, the $99 Roku Ultra is worth looking into.

As Roku's budget option, the Express is a great buy for anyone who is on a budget.

Pros: Easy to use, great value for money, 1080p streaming, lots of apps

Cons: No 4K or HDR, no voice control, Roku interface could use a refresh

Buy the Roku Express on Amazon for $24.99

Original author: Christian de Looper

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12

A Kick-Ass Woman Entrepreneur: Cooper Harris, CEO of Klickly (Part 5) - Sramana Mitra

Nextmove, a German car-rental company, planned to buy 100 Tesla Model 3s this year, which would have made it the largest customer of Elon Musk's electric-car maker in Europe.

That all changed after the first 15 deliveries, according to a report in Bloomberg News on Friday, when Nextmove CEO Stefan Moeller opted to cancel the order because of headaches in dealing with Tesla's service department.

"The Model 3 is a fantastic car. Some of our customers totally fell in love with it," Moeller told Bloomberg. "But the organization behind it doesn't match that. It's really sobering."

A Tesla representative said that the company suspects Moeller opted to cancel the order due to a separate dispute from earlier, and that Tesla had provided loaner vehicles for the interim period before the remaining cars arrived.

"Although there is always a small chance that a car may occasionally encounter blemishes during final transport to a customer, that is not unique to Tesla and we address those issues quickly for anyone impacted," the company told Business Insider. "We are also in the process of scaling up service centers globally, including a more than 50% increase in Mobile Service vehicles and a five-fold increase in Mobile Service coverage just this year in Europe."

There was also an issue with the vehicles' identification numbers, or VINs, which temporarily kept Nextmove from reaping lucrative tax benefits that come from registering electric cars in Germany. Tesla said that has now been resolved.

Physical issues with delivered cars aren't unique to Nextmove by any means. Musk has noted on twitter and earnings conference calls that service was an issue the company was working to resolve.

"We're opening service centers as fast as we can and have already opened 25 new service locations this quarter and the rate of service center opening will increase dramatically into the course of this year, as well as more mobile service," he said on the company's second-quarter earnings call.

A Facebook group for Model 3 owners with paint issues has amassed more than 800 members from around the world, and the twitter hashtag #TeslaPaintIssues routinely shows defects with new cars posted by owners.

"Our customer satisfaction data shows that German customers have largely been satisfied with their vehicles, including the quality and condition of their cars upon delivery," Tesla said.

Original author: Graham Rapier

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Aug
16

Amazon Web Services just shared some mind-boggling statistics on how it dealt with Prime Day, Amazon's biggest shopping event ever (AMZN)

Every year, the teams at Amazon Web Services spend months preparing for their sister company's biggest event of the year: Prime Day. It's a major test for the company's tech teams, especially Amazon Web Services, the cloud-infrastructure service that provides much of the tech that underpins the shopping site. (Amazon is one of AWS's biggest customers.)

This year had such a big Prime Day that it lasted for two days, and although a handful of customers reported some technical glitches, it was mostly smooth sailing. That was a nice change from the 2018 Prime Day, when so many people overwhelmed the site that it crashed. That episode caused Amazon's competitors to troll Amazon pretty mercilessly in 2019, with eBay announcing a "crash sale" and the online betting site Bovada letting gamblers wager on the odds of a crash.

Amazon evangelist Jeff Barr.YouTube/AmazonAmazon said it sold more than 175 million items in 2019, compared with 100 million items last year. That's more sales than Black Friday and Cyber Monday made last year combined.

To support that level of frenzied buying, AWS's Jeff Barr rattled off some stats on what went on behind the scenes. Barr is AWS's prolific evangelist blogger who has become so famous in the AWS world that there are cartoon stickers of him available for developers who like to decorate their laptops with such things.

Here's a few stats he shared:

The Amazon Dynamo database is used by Alexa and all 442 Amazon warehouse fulfillment centers.

It fielded 7.11 trillion calls to the Dynamo API. At one point, it was handling 45.4 million requests per second.

(An API is a service that links the database to other applications.)

Amazon's other database, Aurora, is also used by the warehouse fulfillment centers. It's stats for Prime Day are also mind boggling:

1,900 database instances (aka the number of databases that were running) 148 billion transactions processed 609 terabytes of data stored, and 306 terabytes of data transferred.

Prime Day also used AWS computing services, which amounted to

the equivalent of 372,000 servers at the start of the day and scaled up to 426,000 server equivalents at the peak.

As for storage, the event used a high-performance service called Amazon Elastic Block Store.

The AWS team added an additional 63 petabytes of storage for Amazon ahead of Prime Day. A petabyte is 1 million gigabytes. All told, this storage system fielded:

2.1 trillion requests per day and transferred 185 petabytes of data per day.
Original author: Julie Bort

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Dec
17

Pepper, founded by five Snap alums, has raised $5.6 million to help startups analyze their spend

Transferring files from one PC to another used to be a real hassle, and often required moving floppy disks back and forth, using arcane cable connections, or software like Microsoft's (now defunct) Easy File Transfer, which was not as easy as its name implied.

These days, there's an embarrassment of riches when it comes to easily getting files from one PC computer to another, whether you need to transfer just a few files or an entire hard drive.

Check out the products mentioned in this article:

Windows 10 Home (From $139.99 at Best Buy)

Plugable Transfer Cable Compatible (From $18.55 on Amazon)

Microsoft Office 365 (From $69.99 at Best Buy)

How to transfer files from one PC to another PC

Transfer files with a USB flash memory drive or external hard drive

USB flash memory drives — also known as memory keys and memory sticks — can copy a few files or an enormous amount of data, depending upon the capacity of the drive.

But in general, this technique is a good option when you have just a few files to transfer.

1. Insert the flash drive in an available USB slot on your computer.

A USB flash drive is a handy tool for copying files back and forth. Dave Johnson/Business Insider

2. Open a File Explorer window and find the entry for the flash drive in the pane on the left.

3. If you need to delete everything on the drive to make room for the new files, right-click the drive and choose "Format…," then click "Start." Alternately, you could just select and delete unwanted files from the flash drive.

Format the flash drive if you need all the space on the drive, and are willing to erase all the files currently on it. Dave Johnson/Business Insider

4. Drag the files you want to copy onto the folder for the drive.

Copy files to the drive from locations on your computer. Dave Johnson/Business Insider

5. When you're done, remove the flash drive and insert it in a USB slot on the other PC.

6. Open a File Explorer window and copy the files to the new PC by selecting and dragging them into another folder.

If you need to copy a very large number of files, you can use an external hard drive instead.

External hard drives come in large capacities (1TB or more) and are generally very compact and portable. They plug into your PC's USB port and you can use the exact same process to copy files with a hard drive as you used for a USB flash drive.

Transfer files with OneDrive, Dropbox, or other cloud storage systems

Cloud storage has made it simple to copy files between PCs without needing any intermediate drives, cables, or other hardware.

You can get a few gigabytes of online storage with a free OneDrive or Dropbox account, or a much larger capacity with a paid subscription. If you have a subscription to Microsoft Office 365, for example, it comes with 1TB of OneDrive storage. Google Drive starts with 15GB.

1. In a File Explorer window, click your OneDrive or Dropbox location in which you want to store the files for transfer.

After setting up a cloud storage service, it appears as an ordinary folder on your PC. Dave Johnson/Business Insider

2. Drag the files you want to transfer from your computer into the folder.

3. On the other computer, install the OneDrive or Dropbox software and log into the same account.

4. After it has had a chance to sync and copy files, open the cloud storage folder in File Explorer and copy the files to the new location on your new PC's hard drive.

Transfer files with a transfer cable

While it may seem like something of a throwback, a file transfer cable is still a solid way to move files between two PCs if the computers are in close proximity to one another (for example, you can position them on the same desk or table).

The Plugable Transfer Cable is a reliable and affordable option, and works with virtually every version of Windows still found in the world, from Windows XP through Windows 10.

To use it, you connect the cable to both PCs via USB ports and use the included transfer software to select files and folders to move from one computer to the other.

You can copy large numbers of files quickly using a traditional file transfer cable. Amazon

Original author: Dave Johnson

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Jul
17

Ultimate Software is acquiring PeopleDoc for $300 million

Zuckerberg doesn't care for opulence. AP Photo/Manuel Balce Ceneta

Mark Zuckerberg had a net worth of about $68.2 billion in August 2019, making him the fifth-richest person in the world.His 410 million shares of Facebook stock appreciated by more than $1 billion after news of Facebook's FTC fine broke in July.Zuckerberg drives an affordable car and wears basic clothes, but appears to splurge on real estate, buying houses and then buying the surrounding properties for privacy.Zuckerberg and his wife Priscilla Chan are generous philanthropists, investing billions in childhood education and medical research that they hope will cure all diseases in their children's' lifetimes.Here's how Zuckerberg and his wife Priscilla Chan have spent their billions.
Original author: Tanza Loudenback and Liz Knueven

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Jul
18

1Mby1M Virtual Accelerator Investor Forum: With Andrew Romans of Rubicon Venture Capital (Part 6) - Sramana Mitra

If you're hooked on YouTube, YouTube Premium is your opportunity to indulge your addiction.

While YouTube remains free for all to post and view videos, YouTube Premium allows you to watch those videos without ads.

But that's just the start of the benefits of a Premium subscription.

What is YouTube Premium?

YouTube Premium does more than free you from sitting through ads that are sometimes as long as the video you want to watch. Here's what else you get with YouTube's streaming service:

You can open another app on your mobile device and your YouTube video will continue to play in the background. You can download videos to watch offline later, which will surely make your time on the train home go by faster. Watch YouTube Originals, exclusive content featuring celebrity stars available for streaming through YouTube Premium. With your subscription to YouTube Premium, you also get access to YouTube Music Premium. This may be one of the best features of the membership. YouTube Music, like Apple Music, Spotify, or Pandora, allows you to stream a wide library of music. You can create stations or explore new releases. If YouTube Music doesn't have the song you're searching for, the app can find that song for you from the YouTube app and send you there to play it.

YouTube Music offers a wide range of songs. Laura McCamy/Business Insider

If you let YouTube Music use your location data, it will play location-specific music for you (such as a workout playlist at the gym). This is either very cool or super creepy, depending on your perspective.

How to sign up for YouTube Premium

To sign up for YouTube Premium, simply click on one of the many pop-up boxes for a free trial in YouTube on your computer or your phone.

Select Try It Free when a YouTube Premium pop-up appears. Laura McCamy/Business Insider

If you don't see a pop-up, follow these steps:

If you're not logged into YouTube, you'll need to log in. Click on your Profile photo. From the menu that appears, choose Paid memberships.

Select Paid Memberships to get to YouTube Premium. Laura McCamy/Business Insider

To use YouTube Music on your phone, download the app. You can click on the music icon from the YouTube app and you're automatically signed in and ready to go. Add your music preferences to start getting custom playlists.

You can also access YouTube Music through the browser on your computer.

How much YouTube Premium costs

After the free one-month trial, YouTube Premium costs $11.99 per month. For an extra $6 per month, you can add as many as five family members to your Premium subscription.

You can add family members to your YouTube Premium subscription. Laura McCamy/Business Insider

At $17.99 per month, that's the best deal, especially if you have a big family. Family members must be at least 13 years old to use YouTube Premium.

Original author: Laura McCamy

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Jul
18

1Mby1M Virtual Accelerator Investor Forum: With Gaurav Jain of Afore Capital (Part 3) - Sramana Mitra

Amazon accidentally sent some customers emails containing other shoppers' names, shipping addresses, and order information, the company told Business Insider on Friday.

"Due to a technical issue, some customers were inadvertently sent a Delivery Estimate Update email not intended for them," the company told Business Insider. "We have fixed the technical issue and are informing impacted customers."

Twenty customers' information was exposed, the company said. No email addresses or credit card information were shared.

Read more: Amazon's army of tweeting warehouse workers backfired spectacularly this week after a thread about working conditions went viral

Amazon customer Carmen B. is one of the customers who received an email intended for someone else.

"I'm angry," said Carmen, a clinical researcher from Houston who asked that her last name not be shared to protect her privacy. "To have any personal information shared is a huge rights violation."

She said she was alarmed when she opened an email from Amazon on Thursday that provided a delivery update for a pink girls' backpack, which Carmen had never ordered. The email contained a man's first and last name, home address, and other details pertaining to the order.

She said she contacted Amazon immediately to report the problem.

An Amazon customer service representative told her in an online chat, which was viewed by Business Insider: "My Supervisor have checked the email here and he said that there might be a glitch in Amazon that is why you have received someones email."

Carmen asked to speak to a supervisor, who told her over the phone that these email mix-ups have happened "a lot," she said.

At least three other people have claimed that they recently received Amazon emails meant for other shoppers, according to an earlier report by Zach Whittaker in TechCrunch.

Carmen said she contacted the customer who was identified in the email that Amazon sent her, and notified them that their personal information had been shared with her.

She told Business Insider that she hopes Amazon addresses the issue.

"Our information is shared way more than we all know, but it's almost scarier to know that is is going to some regular civilian," she said.

Original author: Hayley Peterson

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Aug
16

Tesla sells more than just cars. Here are some of the company's surprising 'lifestyle' products, from wireless chargers to surfboards. (TSLA)

Tesla sells a lot of products that aren't just cars — and people seem to love them.

Last summer, Tesla released 200 limited-edition surfboards, priced at $1,500, which sold out in just one day. The carbon-fiber surfboards featured the same paint used on Tesla's cars, in a similar livery.

Tesla also unveiled wireless chargers for smartphones last year; those sold out within a day as well. Tesla said they use "the same design language used in our energy products, like Powerwall."

We decided to round up all of Tesla's popular lifestyle products and notable merchandise from the past and present. Take a look.

Original author: Dave Smith

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Aug
16

Best Buy is offering up to $150 off the iPad and iPad Pro tablets for a limited time

In the market for a new iPad? Now may well be the time to buy — Best Buy has announced pretty stellar discounts on both the entry-level iPad and the iPad Pro, so whether you're looking for an inexpensive tablet or a powerhouse, you're in luck.

The entry-level iPad is easily the best one for most people. It may not have the modern design of the new iPad Pro, but it still looks great and offers a Touch ID home button, plus it comes in a few different colors and should be more than powerful enough for the majority of users.

Under the hood, the device is powered by an Apple A10 Fusion chip, which is relatively powerful. It seems as though only the 128GB model of the iPad is on sale, but if you need that much storage, you'll get a discount of an impressive $130. Alternatively, you could get the cellular model of the iPad, which is also $130 off its normal price.

The $125 discount on the iPad Pro is also impressive. The iPad Pro is Apple's top-tier tablet with a classy, modern design and edge-to-edge screen. The base-model 11-inch iPad Pro offers 64GB of storage and comes in a few different colors, plus it's powered by the Apple A12X Bionic chip, which is Apple's most powerful chip to date.

It's on sale for $674.99. You can also upgrade the storage or get a cellular model too. If you want the larger, 12.9-inch iPad Pro, you're in luck because it's also discounted by $150 to $200.

Get the 128GB iPad Wi-Fi from Best Buy, $299.99 (originally $429.99) [You save $130]

Get the 128GB iPad Wi-Fi + Cellular from Best Buy, $429.99 (originally $559.99) [You save $130]

Get the 11-inch iPad Pro from Best Buy, $674.99+ (originally $799.99) [You save $125]

Get the 12.9-inch iPad Pro from Best Buy, $849.99+ (originally $999.99) [You save $150]

Original author: Christian de Looper

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Aug
16

I helped launch an 'Uber for lawn care' startup that failed miserably. This is exactly how I knew when to give up — and how we were able to pivot to launching a multimillion-dollar company within the same year.

With the startup-failure rate holding steady at around 90%, stories of new companies going belly-up are common. What's less common is finding founders of these failed ventures who are willing to candidly share exactly what went wrong and why.

David Jackson is one entrepreneur who isn't ashamed to admit that his startup — a company called Roost, which he described as "basically Uber for lawn care" — bit the dust despite the best efforts from him and his business partner to keep it alive.

The pair launched Roost in 2013 with the starry eyes of every tech cofounder — with high hopes for its success. Jackson explained how everything started out smoothly and showed initial signs of growth: "Homeowners came to our website, measured out their property on Google Maps, selected a weekly or biweekly plan, and submitted their payment information," he said. "We then partnered with lawn-care professionals who would provide the recurring service to the homeowner. After each visit, we'd charge the homeowner's credit card and allow the homeowner to leave feedback for the landscaper."

David Jackson, cofounder of Roost. Courtesy of David Jackson

Read more: One email put a 24-year old on a path from intern to COO in six months. Here's the exact text he used.

At the company's peak, Jackson and his partner were processing several hundred jobs per month, receiving positive feedback from homeowners and landscapers alike who were involved with the service. Despite these early indicators, the company wasn't making any profit, and the model required significantly more customer service than Jackson had anticipated.

"Roost worked well for a while," Jackson said. "But when something went wrong, the homeowners would call us directly and want us to fix it, as opposed to calling the landscape company." As the startup grew, customer service began absorbing more and more of the cofounders' time and resources, eliminating whatever small profit margin they might have made. "Lawn care is a commodity service, and buyers are very price-sensitive, so we had a hard time raising prices to try and offset the cost," Jackson said.

After a year of trying to make it work, they called it quits and shuttered the business. Though Roost wasn't Jackson's first startup, he felt discouraged about the outcome. "It was pretty disheartening to shut down Roost, especially since we had strong initial traction and positive feedback from customers and service providers, and decent revenue," Jackson said. "But I was convinced that the business model just wouldn't work in the long run, which made the decision easier."

The cofounders had bills to pay, so they needed to think fast. They pivoted their efforts toward software consulting, which Jackson considered "an easy place to turn." The gearshift turned out to be a smart decision, as their consulting business ultimately evolved into FullStack Labs, which launched the same year as Roost and has become a huge success. The company generates several million dollars in annual revenue, with offices now in California, Washington, DC, and Colombia.

Read more: The best way to teach yourself to code and land a six-figure job, from 5 people who've done it

"When we originally started FullStack, we had no idea it would grow as quickly as it has," Jackson said. "We thought that best-case scenario, maybe we could build a small five- or 10-person consulting firm." But they far exceeded that original vision. In the five years since they launched FullStack, the company has grown to 60-plus employees, with continued expansion projected in the future. The firm has also been able to grow profitably without taking on outside investment.

Jackson attributes the successful bounce back to a compatible dynamic with his cofounder. "My business management and sales experience combined with my business partner's technical experience gave us a competitive advantage in the consulting marketplace," Jackson said. "We were able to divide and conquer between delivering projects and focusing on sales, and the business just took off."

Since Jackson has experienced both sides of the entrepreneurial coin and has emerged relatively unscathed from a failed venture, his advice to other entrepreneurs hoping to beat the one in 10 odds and launch a successful startup has special meaning. First, he suggests that founders don't waste too much time trying to make lemonade from an obvious lemon. "Fail fast," Jackson said. "Your time is precious, and you can't afford to invest several years into a business that's not going to make it."

Read more: Here's exactly what it takes to get accepted into Harvard Business School, according to 5 grads and the managing director of admissions

Jackson also recommends that if you're going to change course, do so early — even if it means transitioning to an entirely new business model. "If you try enough business models, eventually you'll find one that works," he said.

His final tip: think about whether the business that you're proposing has a high chance of failure. "Established business models (like software consulting) are much easier to make successful than new products and services that don't currently exist in the marketplace," Jackson said. "There's more upside if you can create something brand new, but the chances of failure are much higher. So don't be afraid to pivot to an established business model in the event your moonshot business model didn't work."

Original author: Robin Madell

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Jul
18

Binary Star Startup Communities

The phrase “pull yourself up by your own bootstraps” was originally meant sarcastically.

It’s not actually physically possible to do — especially while wearing Allbirds and having just fallen off a Bird scooter in downtown San Francisco, but I should get to my point.

This week, Ken Cuccinelli, the acting Director of the United States Citizenship and Immigrant Services Office, repeatedly referred to the notion of bootstraps in announcing shifts in immigration policy, even going so far as to change the words to Emma Lazarus’s famous poem “The New Colossus:” no longer “give me your tired, your poor, your huddled masses yearning to breathe free,” but “give me your tired and your poor who can stand on their own two feet, and who will not become a public charge.”

We’ve come to expect “alternative facts” from this administration, but who could have foreseen alternative poems?

Still, the concept of ‘bootstrapping’ is far from limited to the rhetorical territory of the welfare state and social safety net. It’s also a favorite term of art in Silicon Valley tech and venture capital circles: see for example this excellent (and scary) recent piece by my editor Danny Crichton, in which young VC firms attempt to overcome a lack of the startup capital that is essential to their business model by creating, as perhaps an even more essential feature of their model, impossible working conditions for most everyone involved. Often with predictably disastrous results.

It is in this context of unrealistic expectations about people’s labor, that I want to introduce my most recent interviewee in this series of in-depth conversations about ethics and technology.

Mary L. Gray is a Fellow at Harvard University’s Berkman Klein Center for Internet and Society and a Senior Researcher at Microsoft Research. One of the world’s leading experts in the emerging field of ethics in AI, Mary is also an anthropologist who maintains a faculty position at Indiana University. With her co-author Siddharth Suri (a computer scientist), Gray coined the term “ghost work,” as in the title of their extraordinarily important 2019 book, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass. 

Image via Mary L. Gray / Ghostwork / Adrianne Mathiowetz Photography

Ghost Work is a name for a rising new category of employment that involves people scheduling, managing, shipping, billing, etc. “through some combination of an application programming interface, APIs, the internet and maybe a sprinkle of artificial intelligence,” Gray told me earlier this summer. But what really distinguishes ghost work (and makes Mary’s scholarship around it so important) is the way it is presented and sold to the end consumer as artificial intelligence and the magic of computation.

In other words, just as we have long enjoyed telling ourselves that it’s possible to hoist ourselves up in life without help from anyone else (I like to think anyone who talks seriously about “bootstrapping” should be legally required to rephrase as “raising oneself from infancy”), we now attempt to convince ourselves and others that it’s possible, at scale, to get computers and robots to do work that only humans can actually do.

Ghost Work’s purpose, as I understand it, is to elevate the value of what the computers are doing (a minority of the work) and make us forget, as much as possible, about the actual messy human beings contributing to the services we use. Well, except for the founders, and maybe the occasional COO.

Facebook now has far more employees than Harvard has students, but many of us still talk about it as if it were little more than Mark Zuckerberg, Cheryl Sandberg, and a bunch of circuit boards.

But if working people are supposed to be ghosts, then when they speak up or otherwise make themselves visible, they are “haunting” us. And maybe it can be haunting to be reminded that you didn’t “bootstrap” yourself to billions or even to hundreds of thousands of dollars of net worth.

Sure, you worked hard. Sure, your circumstances may well have stunk. Most people’s do.

But none of us rise without help, without cooperation, without goodwill, both from those who look and think like us and those who do not. Not to mention dumb luck, even if only our incredible good fortune of being born with a relatively healthy mind and body, in a position to learn and grow, here on this planet, fourteen billion years or so after the Big Bang.

I’ll now turn to the conversation I recently had with Gray, which turned out to be surprisingly more hopeful than perhaps this introduction has made it seem.

Greg Epstein: One of the most central and least understood features of ghost work is the way it revolves around people constantly making themselves available to do it.

Mary Gray: Yes, [What Siddarth Suri and I call ghost work] values having a supply of people available, literally on demand. Their contributions are collective contributions.

It’s not one person you’re hiring to take you to the airport every day, or to confirm the identity of the driver, or to clean that data set. Unless we’re valuing that availability of a person, to participate in the moment of need, it can quickly slip into ghost work conditions.

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Jun
28

Jony Ive's departure is just the latest headache in Apple's increasingly tough year (AAPL)

Any first responder knows that situational awareness is key. In domestic violence disputes, hostage rescue or human trafficking situations, first responders often need help determining where humans are behind closed doors.

That’s why Megan Lacy, Corbin Hennen and Rob Kleffner developed Lumineye, a 3D-printed radar device that uses signal analysis software to differentiate moving and breathing humans from other objects, through walls.

Lumineye uses pulse radar technology that works like echolocation (how bats and dolphins communicate). It sends signals and listens for how long it takes for a pulse to bounce back. The software analyzes these pulses to determine the approximate size, range and movement characteristics of a signal.

On the software side, Lumineye’s app will tell a user how far away a person is when they’re moving and breathing. It’s one dimensional, so it doesn’t tell the user whether the subject is to the right or left. But the device can detect humans out to 50 feet in open air; that range decreases depending upon the materials placed in between, like drywall, brick or concrete.

One scenario the team gave to describe the advantages of using Lumineye was the instance of hostage rescue. In this type of situation, it’s crucial for first responders to know how many people are in a room and how far away they are from one another. That’s where the use of multiple devices and triangulation from something like Lumineye could change a responding team’s tactical rescue approach.

Machines that currently exist to make these kind of detections are heavy and cumbersome. The team behind Lumineye was inspired to manufacture a more portable option that won’t weigh down teams during longer emergency response situations that can sometimes last for up to 12 hours or overnight. The prototype combines the detection hardware with an ordinary smartphone. It’s about 10 x 5 inches and weighs 1.5 pounds.

Lumineye wants to grow out its functionality to become more of a ubiquitous device. The team of four is planning to continue manufacturing the device, selling it directly to customers.

 

Lumineye’s device can detect humans through walls using radio frequencies

Lumineye has just started its pilot programs, and recently spent a Saturday at a FEMA event testing out the the device’s ability to detect people covered in rubble piles. The company was born out of the Boise, Idaho cohort of Stanford’s Hacking4Defense program, a course meant to connect Silicon Valley innovations with the U.S. Department of Defense and Intelligence Community. The Idaho-based startup is graduating from Y Combinator’s Summer 2019 class.

Megan Lacy, Corbin Hennen and Rob Kleffner

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Nov
28

1Mby1M Virtual Accelerator Investor Forum: With Devdutt Yellurkar of CRV (Part 3) - Sramana Mitra

If there is one company at the top of everyone’s mind this year, it is Slack.

The now-ubiquitous workplace messaging tool began trading on the New York Stock Exchange in June after taking an unusual route to the public markets, known as a direct listing. Slack bypassed the typical IPO process in favor of putting its current stock on the NYSE without doing an additional raise or bringing on underwriter banking partners.

Slack co-founder and chief technology officer Cal Henderson and Slack investor and Spark Capital general partner Megan Quinn will join us onstage at TechCrunch Disrupt SF to give a behind the scenes look at Slack’s banner year, the company’s origin story and what convinced Quinn to participate in the business’s funding round years ago.

Early in his career, Henderson was the technical director of Special Web Projects at Emap, a U.K. media company. Later, he became the head of engineering for Flickr, the photo-sharing tool co-founded by Slack chief Stewart Butterfield. In April 2009, he was reported to be starting a new stealth social gaming company with Butterfield, a project that would ultimately become Slack.

Quinn, for her part, invested in Slack before joining Spark Capital (Updated: 8/16/19 at 3:25 p.m.). Spark became an investor in Slack in 2015, participating in the company’s $160 million Series E at a valuation of $2.8 billion. No small startup at the time, Slack already had 750,000 daily users and backing from Accel, Andreessen Horowitz, Social Capital, GV and Kleiner Perkins.

Quinn is a seasoned investor, known for striking deals with Coinbase, Glossier, Rover and Wealthfront, among others. She first entered the venture capital scene in 2012 as an investment partner at Kleiner Perkins (where she first invested in Slack and other early to mid-stage consumer tech startups). Quinn joined Spark Capital in 2015 to make growth-stage investments in companies across the board.

Before trying her hand at VC, she spent seven years in product management and strategic partnership development at Google and one year as the head of product at payments company Square.

Disrupt SF runs October 2 to October 4 at the Moscone Center in San Francisco. Tickets are available here.

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