Salesforce debuts Einstein Service Agent, a new AI Agent for customer self-service

<img width="578" height="325" src="https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?w=578" class="attachment-single-feed size-single-feed wp-post-image" alt="Credit: Image generated by VentureBeat with SDXL" decoding="async" loading="lazy" srcset="https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png 1280w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=300,169 300w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=768,432 768w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=800,450 800w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=400,225 400w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=750,422 750w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=578,325 578w, https://venturebeat.com/wp-content/uploads/2024/07/Einstein_as_a_customer_service_agent_illustration_8k_png2.png?resize=930,523 930w" sizes="(max-width: 578px) 100vw, 578px">Salesforce is growing its Einstein platform with an autonomous AI agent technology that will be used initially to support customer self-service. Read More

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Salesforce debuts Einstein Service Agent, a new AI Agent for customer self-service